This new concept is aimed at providing further support from CBIS to the processes of an organisation, including all managers Duhan, 2007; Teubner, 2007; Benita, 2003; Ward et al., 2002; Pant et al., 2001; Kearns and Lederer, 2000.
Con este nuevo concepto se buscó dar un mayor soporte de los CBIS a los procesos de la organización, que incluyera a todos los gerentes Duhan, 2007; Teubner, 2007; Benita, 2003; Ward et al., 2002; Pant et al., 2001; Kearns y Lederer, 2000.