The systemic analysis of incidents is based on reflective and systemic models, in which errors, ranging from the unsafe actions of nursing staff to managerial-level decisions, are investigated. This approach has replaced the culture of individual blame.
El análisis de los incidentes de forma sistémica, basado en modelos reflexivos y sistemáticos, donde los errores son investigados desde el acto inseguro del personal de enfermería hacia las decisiones a nivel gerencial, reemplaza la cultura del único culpado.