"In this scenario, public administrators create opportunities to engage with citizens and use those opportunities to educate, organize, and activate citizens to advocate and participate in the larger public sphere on their own behalf" .
"En este escenario, los administradores públicos crean oportunidades para comprometerse con los ciudadanos y utilizar esas oportunidades para educar, organizar y activar a los ciudadanos a defender y participar en una esfera pública más amplia" .