professionalism is not only about having the right qualifications and technical skills, but also about having appropriate standards of respect, courtesy and integrity in dealing with members of the public.

bokgoni ga bo amane fela le mangwalo a maleba a thuto le mabokgoni a sethekniki, eupša bo amana le go ba le maitshwaro a maleba a tlhompho, tlhomphego le po tego ge o šomišana le maloko a setšhaba.
