before lodging a complaint with the gepo, a person must send a written complaint to either the gepf, the government pensions administration agency (gpaa) or their employer, and give them a chance to settle the matter.

pele ga ge a ka tliša ngonngo rego go gepo, motho o swanetše go romela ngongo rego ye e ngwadilwego go gepf, go setheotshepedišo sa diphenšene tša mmušo (gpaa) goba go mongmošomo wa gagwe, a mo fe sebaka sa go rarolla bothata bjoo.
