before lodging a complaint with the gepo, a person must send a written complaint to either the gepf, the government pensions administration agency (gpaa) or their employer, and give them a chance to settle the matter.

ngembikwekutsi ufake sikhalo sakho kugepo, umuntfu kufanele kutsi atfumele incwadzi yesikhalo lesibhalwe phasi kagepf, nome kuejensi yekuphatsa timphesheni tahulumende (igpaa) nome kumca shi wabo, abanike litfuba lekutsi basombulule lolu dzaba.
