professionalism is not only about having the right qualifications and technical skills, but also about having appropriate standards of respect, courtesy and integrity in dealing with members of the public.

moya wa xiphurofexinali a wu hi mayelana na ku va na mithwaso leyi faneleke na swikili swa xithekiniki ntsena, kambe wu tlhela wu va hi mayelana na ku va na mipimo leyi faneleke ya nhlonipho, ku titsongahata na vutengi eka ku tirhana na vaaki.
