before lodging a complaint with the gepo, a person must send a written complaint to either the gepf, the government pensions administration agency (gpaa) or their employer, and give them a chance to settle the matter.

loko a nga si nghenisa xivilelo eka gepo, munhu u boheka ku rhumela xivilelo lexi tsariweke eka gepf, ejensi ya vulawuri bya ti phenxeni ta mfumo (gpaa) kumbe eka muthori wa yena, a va nyika nkarhi wo tshami sekisa mhaka leyi.
