professionalism is not only about having the right qualifications and technical skills, but also about having appropriate standards of respect, courtesy and integrity in dealing with members of the public.

boprofeshenale ha bo bolele ho ba le mangolo a tshwanetseng le botsebi ba matsoho feela, empa le ho ba le maemo a tshwane tseng a maitshwaro a nang le hlompho, boitlhompho, le seriti ha o sebetsa le ditho tsa setjhaba.
