I apologize if we weren't paying full attention to your daughter, but I assure you that "
You were supposed to be monitoring her condition. but instead you were bickering and placing bets.
We understand you're upset, but "
We understand you're upset, but " [SEP] You were supposed to be monitoring her condition. but instead you were bickering and placing bets. [SEP] I apologize if we weren't paying full attention to your daughter, but I assure you that "