This place is a rip off. I adopted a dog last year who was 12 years old. I did not have his records nor knew of his condition. I took the dog for a check up and exam. Banfield pet Hospital staff talked me into buying their health plan for over $45 a month. Several months later my poor Felfel died due to a liver disease.I called them to cancel the plan since my dog had already died, but found out I had to continue paying into this plan for another four months.\nThis place only cares about taking your money. They are outrageously expensive for everything including shots and doctor visits. After my experience here i checked the prices at more than 22 other pet, and found 20 of them cheaper than Banfield.