First off,it is extremely difficult looking for this place as its in the back of the hospital and there is no sign at all saying that the pediatrics is located there... which is annoying. My daughter is a new patient with them and the first time I called to schedule a appointment the lady was rude and always interrupted when I spoke,there was a day where I couldn't make it in and I called to see if I could schedule a later appt,and the receptionist said abruptly that I couldn't because the doctor was leaving and there are no open spots today and I needed to take my daughter in right at that very moment... another day I came in the doctor we asked to be my daughters doctor and I even know what she looks like wasn't even our doctor,she didn't even tell us her name,she didn't even physically check on my daughter and I had to do all the work,not to mention this day I came in to check up on my daughter's burn marks... She didn't say much and didn't really do anything.. I'm very hesitant to even tske my daughter back here.. as of now I just called to schedule another appt,also not even to mention AGAIN the previous time we were there they didn't even let us know when to come back again,so as of now I called in to schedule another check up.... they open at 8? Yeah I'm pretty sure!  Ring Ring no answer,call again..ring ring no answer.. called 4 times and no answer. No they were not busy it rang for a long time, I'm not site if they're busy or ignoring calls. But I'm giving them one more chance and if it it blows bye bye arrowhead pediatrics.