I Had been visited 3 times in the last 3 months. problem persist.\nThe typical, unplug, and plug the router. \nThey even sent me new router after multiple calls.\n\nI pay for 10 Mbps, get 0.76!! why? their infrastructure (cables) are old , not well mantained. \nThey ask you to be at home from 8 to 12 (becuase you have nothing better to do right?) and they come at 1:30pm!  then they leave without saying anything.... and the first time they even sent a \""consultant\"" not a century link technitian... so when he found the problem he had to call a technitian... that time took about 4 days for a problem to be solved..