If you positively rated this establishment, either you were drunk and were in a different Restaurant and couldn't remember what it was called or you're use to paying people who physically abuse you while wearing little clothing and lots of straps. \n\nKahunaville is by far the worst place you could probably go to in Vegas; maybe the later evening party scene with flare is why people who rated this did so, but seriously... you're a moron. \n\nWe went here the first morning we arrived in Vegas, there were three couples waiting for assistance at the front desk which had its sign for the waiting area actually pointed down the hall away from the establishment... OK what ever... we stood at the podium, and we stood some more; finally 15minutes went by and we got our name on a list along with 1 other couple; the third was told to wait. Every few minutes someone would come up and look at the list and run away. We left after 30 minutes. Later that day we complained to the manager who met us at the front desk, she seemed very nice but was one of the people who was providing poor service that morning. She claimed that it was abnormal since she had 3 employees call in sick that day and invited us to return, a meal on her to receive great service that they're known for... boy was I an idiot to accept. We went in the next morning, and though we were sat quickly we saw our waitress 3 times... she took our order, she dropped off our food, then she dropped off our bill. A coffee carafe means, I DO NOT have to come back to fill your mug or talk to you again, and after having sat there for 10min after my food was delivered to inform the waitress my steak and eggs breakfast was wrong is pathetic. The eggs which were ordered Over Medium, had very little yoke on one egg, the other was NONE, the Steak which was ordered Well Done was dark on the outside but bloody rare on the inside... basically grill was way too hot and it burned the outside while the inside of my steak was cold and VERY red. I was told they could re-fire it, but what's the point of throwing a burnt raw steak on a grill? How does that solve it? I told the waitress not to worry about it, wasn't her fault even though she should have known by looking at it something was wrong, and should have informed the cook not to give her that crap. We didn't pay for our meal, but the manager never stopped by to make sure we were taken care of based on our first horrible attempt to visit, and the staff was running around completely lost, I saw 8 tables inside, and two wait staff plus 1 hostess who's entire plan to seat people was \""This way\"" then walk as quickly to a table as she could, drop the menus off then abruptly leave, most the customers couldn't keep up with her. The food here is fairly pricey, the service is downright rude if not generally nonexistent and the cooks probably couldn't handle a hungry-man TV dinner in a microwave.\n\nConstantly you'll see women in Hawaiin clothing trying to give away coupons for free drinks and money off your meal, they do this because once you go there you'll not want to return.