Having now got 2 people on my case I thought it would be best to clarify and explain perhaps in more detail.\n\nFirst off, I didn't mean any offense to Cambodian people as a whole and if they are upset I apologize for my tongue in cheek attitude. I don't know any and from this experience I'm not bothered by that in the slightest.\n\nSecondly, the selling off as Cambodian is an inaccurate statement which I'll happily retract here. It would be unfair to both Vietnamese and other Cambodian restaurants. I was more trying to make the point to those that were wondering what Cambodian food was like, that it is very much akin to Vietnamese food. It's not my fault there are more Vietnamese restaurants in the US and probably based on this I can see why.\n\nGenerally I've found that places with a higher yelp rating are harder to get into which makes perfect sense to me. This place was NOT full (about half full when we came in) nor happening despite what the owner says! Funnily enough, he has the cheek to call me a liar?! Insensitive comments - yes. Liar - no. (More on the owner's lying later)\n\nThe poor start relates to that and the poor service which the owner disputes (I have no idea why this fact is disputed). If you have to wait over 5 mins. in a restaurant before contact (not physical contact as the owner oddly suggests) then that's a poor sign. I've only been to 500 places so what would I know?!\n\nThen the owner decides that because the food is brought out that makes it excellent service? Are you kidding me?! That was the funniest comment so far. That comment alone is enough to confirm to me that they have no clue to the meaning of the word service. Bringing out dishes is a given! lol Nothing to do with service - I will say the plates were put down on the table nicely if that's what is being alluded to?\n\nThe owner could just have asked where I'm coming from and I would have gladly responded with my opinion to which I am fully entitled as is the owner. Should probably think about \""customer is always right\"" before launching a senseless tirade/defense of service! Try engaging your customers and explaining things if it is sooooo different?!!!\n\nI'd add that the menu has a good number of items on it and never did I suggest that they should be able to make or sere every single type of Cambodian dish? That was funny too.\n\nBut by far the funniest is the comment about the egg roll coming at the end of the meal. Why would say that and then have a picture of the amok fish with an egg roll on yelp?! Yet the owner calls me a liar? Just own up - you forgot, had a bad day whatever. You think lying is going to make your place look better?!\n\nIf I were only judging this place against against other restaurants in the Phoenix area then I would have given it 2.5 stars. Not trying to be generous, I tell it how I see it. I'm glad other people had such an amazing experience but unfortunately we did not. The blame for that must primarily lie with the owner. I'd have thought you would want to satisfy your customers, not like to them!\n\nI give it a 1 star because I am comparing this restaurant to the many others I have visited and base if off the entire experience from start to finish. Why wouldn't I compare it? That's how a rating can be generated! You have to know good to know bad, so that to me is the essence of rating a place, by comparing it to others. It's nothing to do with how fancy a place is or not. e.g. a hole in the wall restaurant with good food and service would get 5 stars to me, but a pricey steakhouse with amazing ambiance but ok food and good service would get 4. Lying to the customer gets 1 star.\n\nTo finish (finally!) I apologize for the Cambodian references mentioned earlier, I meant no offense and hope to have cleared those up. However the service was appalling and the food lackluster. That was our experience. Nothing can change that now. Let's see if the owner can come clean or will they have to resort to more petty name calling like they are in the fourth grade!