I love this franchise! I hate this location. I went a few nights ago and it was pretty busy so I excused the waitress for taking more than 20 minutes to come take our order. When our food came they brought me the wring dish. The waitress come back and said 'I'm sorry I brought you the wring dish do you still want it?\"" I said \""I would like what I ordered\"" and without saying anything she walked away. She came back almost 10 minutes later with a little plate and asked me to scoot the food off of my plate on to the little one. Then I watched her take it back to the kitchen. So I sat there staring at a half empty plate that was getting cold and a bus boy or waiter (not sure) came up quickly and snatched it away thinking I was done. Me and the guy I was eating with were like \""hey excuse me please bring that back!\"" He looked surprised and said \""Oh you are not done?\"" I tried to flag down the waitress several times to ask if my food was coming soon. She came eventually with a small dish with my cold food on it and asked if I wanted anything else. I just asked for a doggy bag because my partner was long finished and I did not want to eat my cold food alone. We did both receive 2 ten dollar off coupons toward our next visit on our way out. I will not be going back.