If I could give 0 stars I would! Horrible employees, horrible customer service, and horrible management. Back in may I had purchased balloons for my graduation party. After we picked them up and took them out of the plastic bag we realized they were table height when we asked for floor length. By the time the party started some of the balloons had deleted and we paid extra for high float. \nLater we called the store and explained our situation and were told we would get a credit! I went in to pick up my credit and was told by management that there was a list of credits in the back and not to worry. \nToday I went to use that credit and no one  knew anything about it. Later I got on the phone with Kevin the rude manager who assured me that my situation wouldn't have happened and that there is no list so he basically insinuated that I was lying. \nI failed to mention that the day I went to order my balloons the lady behind the counter was less than helpful and made faces when we asked different styles of center balloons. Clearly she hates her job and life. Not one smile the whole time she helped us. This store is a waste of time and so are the people stay away!!!!