I brought my friend here for her Birthday. It was her first time at Massage Envy. The front office girl was very loud and annoying. My friend was told she would have a therapist that could give her deep tissue massage. She was not happy with her massage and it was not deep enough. I told my Threapist that I was having back pain in my lower back. All he concentrated on was that area and nothing else. Being a professional, I thought he would know he had to massage the surrounding area in order for me to feel relief.  I left with my lower back feeling better but the rest of my back was in A LOT of pain and still is. I was not happy with my experience at all.\nAlso, as a member I thought I would be taken care of better but I was treated no better than a non-member. My membership doesn't get me anything special. Pay three times as much as a membership to LVAC and don't even get as many massages as you want. Or at least go twice a week. Total rip off. Pay full price and only perks come if you refer someone and they sign up. Don't waste your money here. If you're in pain, look up a chiropractor that has massages in office.