Understaffed ticket line - even for \""fast track\"" and \""prepaid\"". Due to disorganization people were hopping between lines because no one knew where to stand. Had 3 LARGE groups of people jump in front of me. Makes no sense that I'm waiting in line for up to 20minutes when I had already paid. Highly doubt I will ever come back. Not enough stuff in this aquarium to put up with terrible service upon entrance.