I've been to this location one too many times and figured it was about time I write this. Although it is conveniently located down the street from place, it has continued to offer sub-par service for the past 5 months. While the staff is...mostly...friendly, they are very unprofessional and spend more time openly talking to eachother about their personal lives than to me. As for drinks, 9 times out of 10 my order is made wrong. Iced coffee sweetened with cream? How do I end up with everything BUT that? Not to mention they've forgotten my food order multiple times and I've had to ask for it again.  I wish I could say it was just me but my boyfriend usually stops by on his way to work and has just as bad a time. \nManager, please save your store!