Won't be back.   I used to use B&B for pens and dabbing products but the overpriced pen product they sold me broke twice in 2 months.   I paid $80 for the pen and choose to be loyal to them and buy other items like a dabbing rig as well.  The owner seemed chill when I bought the product and then when I came in to replace the product acted upset because he gets a lot of returns on that product specifically.   Here's a thought : if the product is cheap don't sell it.  And certainly don't get annoyed with your customers because of it.  If you choose a terrible product to sell and you know it's a cheap ineffective product and refuse to help me when I show you it's broke then I'm not going to spend another dime in your store.    If I have anything to say about it neither will any of my friends either.  I used to think highly of this store and it's ownership.  Unfortunately that opinion has drastically changed.  Sad.