The customer service at this place is just plain awful. I had looked up jewelry repair on yelp and saw that none of the places in my area had exceptional reviews so I decided to go to the manufactures website to see if they had any approved jewelers and once again this place came up so I decided to call them. A woman answered the phone with a voice that sounded like I had just woken her up. When I started to ask how much a battery change would be I didn't get more then two words out before she interrupted me and said \""HEY cant you call back later, were not even open right now!\"" in a rude tone. One I don't like being interrupted and two if you are not open and you don't want to help then don't answer the phone. Very simple.