My wife and I were heading to Charlotte for the Carolina Rebellion and as SPG members we called ahead and booked a room here. When we got to our room we were surprised. We got a suite so we had a living room and dinning area that were separate from the bedroom and bathroom. The bed is a king size and very comfy. This is easily one of the nicest Sheraton owned hotels I have stayed at.\n\nThe kitchenette has a one cup coffee pot, microwave, small fridge, cabinets and a two seat table. \n\nThe living room area has a desk, sofa with side tables, coffee table, chair & TV.\n\nThe bathroom is very small as with just a toilet and the shower. The shower does have the curved shower rod so the curtain isn't right on top of you when you shower. The sink is outside of the bathroom and the counter top is fairly spacious. \n\nI have few complaints with this place but the ones I do have are as follows:\n\nThe coffee tasted like cardboard. When I opened the pack it smelled great and as it was brewing it smelled nice but the taste was just cardboard. I am not sure if it is the coffee itself or just the cups it brews into but either way, not good. At least they have real half and half and not the powdered crap.\n\nThe soap. They did not give us new soaps when they cleaned the room, we had to go to the desk for some.\n\nWe called for a late checkout and again the following morning room room service was knocking on my door because the dude that was working the night before did not put us in for it. WTF? What is so hard about that? \n\nAll in all, if that is all I have to bitch about, not bad! If I come to Charlotte again I would have no problems staying here again. On a more positive note, some of the employees like Alex are very friendly & have no problems recommending some things to do in the area.