We've been coming to Consol since it opened. I've been here for conferences, concerts, and Pens games. I've say on the floor, in a private box and in the Captain Morgan Club seats. I have never had abad experience or complaint. \nWhen we are in the box we almost always have the same server and she is excellent. The box is always clean and so is the bathroom in the box. \nI've had seats in the Captain Morgan Club where we have a server for the evening and they have always been wonderful.  It's nice that they offer coat check in the club. \nI really don't believe there is a bad seat in the house. I have never experienced a disgruntled or rude employee or an unclean bathroom. Not many places can say that.  It's a family friendly environment.