I get a mani/pedi maybeeee 4-6 times a year. I am pretty good at painting my own nails, so unless I'm feeling supremely lazy or in dire need of pampering, I do them myself.\n\nLast Friday evening I was in a rush to get my nails done before a dinner (so of the two aforementioned moods--I was being supremely lazy). Charlie's Nails is 2 blocks from where I live, so out of haste, I chose to go here. I will never go back.\n\nThe customer service here is appalling. They request cash tips, and when I mentioned I didn't have cash and asked if I could tip using my card, the nail tech kindly suggested that I walk across the parking lot in my pedicure flip-flops to the ATM at Wells Fargo to withdraw some cash for tip. I asked if she was being serious. She replied with, \""It would be easier for me if you tipped in cash.\""\n\nOH! Well then let me shuffle across the parking lot in the dark in these 1mm thick foam flip flops and get you some cash! I hate myself for tipping her, but I know what it is like to work for tips and I am just not that person who tries to teach service workers a lesson by leaving no tip.\n\nHowever I am that person who will write a bad Yelp review about it. So here it is. Also, as if it even needs to be mentioned--the manicure was total shit (air bubbles in the polish, a peeling top coat). But it was the service that did this place in for me.