I had a ginormous dent in my car that was WAAAAY overdue for repair.  Seeing that I have a job I couldn't exactly on a whim be without a car for a week.  My insurance company recommended them so I went with it when I was going to be away for a week on vaca anyways.  Not only did they take me home and pick me up, but also were able to schedule my repair right away!  I suppose the drop off/pick up is the standard now, but it was SOOOO convenient!  (Especially trying to pack, etc. for a beach vacation).  And my car was done in time for me to go back to work!  Very nice work done...it was as if my car was never maimed to begin with!  They also have a very fun 50's theme going on! :)