I hate to break your bubble of great reviews but I recently had an awful experience with this company. \n\nMy wife and I stumbled into this place on March and thought we would treat ourselves to some custom denim. Nicholas the GM, seemed pleasant to work with and did our fitting for a pair of Men's denim Jeans and a ladies mini skirt. The next morning I called lawless denim and spoke with Nicholas the GM and asked if there was anyway I could request a special color threading, I informed them that I would be more than willing to pay extra. 2 weeks went by and not a single call back or email letting me know if this was possible. So I took it upon myself to walk into the store to see if there was any progress. When I arrived the GM Nicholas was not in and the other manager Melissa had but didn't seem to know what was going on so I requested to have Nicholas the GM call me. I waited another 5 days again with no call back so I took upon myself to call them again, this time Nicholas the GM answered. There was no apology for the lack of follow up and when I asked about the thread he said it would be too much work for me??  To say the least I was a bit disappointed with the fact that I waited all this time for nothing. The following day I decided to call again because I got the impression that Nicholas the GM made no effort to help me. This time I spoke to Melissa, I informed her of the issues and she informed me that they could get the threading I requested but now I would have to wait after already waiting 2 plus weeks I'd have to wait 7-10 day plus that didn't include the build time of the jeans so now I'd be waiting nearly a month with an additional cost of $289.  Yikes!!\n\nI asked them to please compromise with me since I had been waiting patiently and had already informed the GM Nicholas that I would be happy to spend the extra money to get what I requested but now we were looking at a month later. \n\nThey were unwilling to compromise so I informed them to go ahead with the original request but that I would need them a day earlier then the deadline of 2 1/2 weeks. Melissa informed me that it would be no problem. \n\nSo then 2 days before I needed to have them I called again and was informed that I should come in for my second fitting. I came down on my lunch hour and the jeans were NOT READY!!!!! So I left and came back later in the day. \n\nTo say the least I was very upset at this point, I felt I had made many efforts and had a lot of my time wasted. Then to make things even worse when I came back the MATERIALS I REQUESTED WERE NOT CORRECT!!!! WTF?? \n\nNicholas the GM, was back at the store and approached me and knew I was not happy. Instead of apologizing for his lack luster follow up or poor communication he just went about his day and pretended like nothing was wrong.\n\nSo as I was walking out of the store I noticed a denim shirt. I inquired about it and asked if I could get the shirt expedited so that I could wear the jeans and the shirt for my event. Melissa said she couldn't promise it but that they would do their best to make it happen. I informed her if she could make this happen I would again be a happy customer and to please inform the owner I would be ever so appreciative.\n\nTHE DEADLINE: I was called and was informed that my jeans were ready!! I was excited but then I asked about the shirt and was now told that NO EXTRA EFFORT WOULD BE MADE TO EXPEDITED THE SHIRT. So I told Nicholas the GM, if that was the case I no longer wanted the jeans nor the shirt and would like them refunded.\n\nI requested to please have the OWNER ROMAN, call me because I thought it was imperative that he knew about what was going on in his store.\n\nInstead at 3:30 I received an email from Nicholas the GM, no phone call from the OWNER ROMAN, instead Nicholas the GM was  informing me that it wasn't his fault blah blah blah and that he would refund the cost of the shirt but not the jeans.\n\nSo I wrote him back and said all I am looking for is a call from the owner or anyone who could please help me with this horrific experience!! \n\nThe next email  I received was to inform me that they no longer wanted to do business with me and to please pick up the jeans and bring in the credit card for the shirt so they could refund me.\n\nIF YOU ARE A CUSTOM JEAN COMPANY YOU BETTER BE ABLE TO DO CUSTOM REQUEST AND BE ABLE TO FOLLOW UP WITH THE CUSTOMER END OF STORY\n\nIF I COULD I'D GIVE THEM NEGATIVE STARS..