The first fell on a Friday and I couldn't make it to their office till Monday to drop the rent check...they said I had to pay a late fee.  Totally ridiculous, we pay are rent on time every month and only are renting a home because ours sold so quickly and needed time to find a new home (which we have now), so we will be moving.  I hopefully will be able to get in touch with the owner of the property and let them know what a terrible property management company this is.  I would recommend sleeping in your car before renting from them.