Is it something about the overabundance of rich people looking for yoga pants to compliment their botox in Charlotte that make the salespeople here so rude? When I'm buying $100 leggings I would expect interactions to be seamless. I got capri pants in LA, where the staff was extremely nice, but the pants needed to be hemmed so LA sent me to Charlotte (traveling a lot). I can't speak to other Lululemons but this one has a voicemail system-ok, fine when they're closed. However, when they're open, they turn on another voicemail system that makes it clear that they have no intention of picking up the phone but may get back within 24 hours. When I'm calling, that's not good enough. When I showed up in person with my question, they were unable and uninterested in helping me hem my overpriced bits of spandex. \n\nI will be sticking with UnderArmor leggings from now on-might not last as long but at least buying them won't sour the soy milk in my stomach. Two stars because the door did not hit me on the ass on the way out.