I made a reservation for a full-size car for 6 days. My husband is tall (6'8\"") so I knew we wouldn't be comfortable in a mid-size or smaller. I was happy to pay for the full-size and was happy with my quote of $166.70.\n\nWhen we arrived at the Las Vegas location at 9pm on a Wednesday night (in the middle of what our cab driver called \""the dead season\""), we were told there were NO full-size cars available. NONE!? None. \n\nThe rental agent offered us a \""discount\"" on an upgrade. We had budgeted our mileage into our trip (a 1,250-mile roadtrip to four national parks), so changing from our anticipated full-size car to an SUV, van or luxury sedan was going to be a big cost already. \n\nOur rental agent told us the Chrysler 300 got 31 mph (highway). Since we had few options, we went with that one. And paid $276 for the six days ($110 more than expected). The car's mileage was NOT 31 mph and was closer to 24 mph. \n\nI feel very manipulated and deceived. I know bait-and-switch is common for those renting sub-compact cars, but I thought we'd be safe renting a full-size. I know other cars were available (the lot was FULL of cars, but we were told they were either not technically 'full-size' or weren't 'ready to be rented') and feel like they basically reached into my pocket and stole a hundred dollar bill. \n\nThe location is a huge pain-in-the-@ss, too. Two shuttles or a $30 taxi. Wish I'd saved myself the hassle and gone with a more convenient, more reputable company. \n\nAvoid, avoid, avoid.