I placed the order for coworkers birthday. Order successfully went through and receive a confirmation email. The next day when the order was supposed to be delivered to our job, they never showed up. The online check is a joke and is inaccurate. When I called the next day to cancel the order, the order number was completely wrong and was mass confusion. Then they went on to tell me they tried to deliver the arrangement but the business was closed. Which was untrue because the business didn't close till 10 PM. Had to haggle to get a refund back. Didn't receive an apology or any compensation what so ever.