Living in the southwest, this place is far out of the way.  With a groupon in hand and a day off to burn, I took off way up there.  The place seemed nice enough, so I walked in and waited 10 minutes to be greeted at the host(ess) stand.  I seriously considered making a reservation over the phone just to see if someone would walk towards the front of the place.\n\nWhen the waitress arrived out of breath, she seated me near the back next to the kitchen to wait again. 5 minutes later, I ordered a glass of wine.  She runs over and gets it from the bar and dumps it in my glass.  And I do mean dump... like it went up the side of my glass and over spilling on the table.  She didn't notice because she wasn't looking then ran off to the kitchen.  Ten minutes later, she took my order.  Twenty minutes later bread with a side of oil and vinegar came out.  Thirty minutes later, my caprese salad came out.  How on earth it takes 50 minutes to make a caprese salad I will never know. 25 minutes later, my soup came out.  I'm pretty sure this was pre-made and ladled into my bowl with again makes me wonder how on earth it took so long.\n\nAfter I finished the soup, I honestly wasn't full, but didn't want to wait 20-40 minutes for something that was actually cooked.\n\nI will give them an a star for the food being edible and an additional for having a decent cab franc by the glass.\n\nMinus a star for a careless customer service.  Minus a star for an insane wait times.  Minus a star for a stained white table cloth (eww).\n\nSomehow, I feel like 2 stars in generous.