Well, this will be a hard review for me to write. I love the food here. Up until Saturday, I've always enjoyed coming here. I'm giving this place ZERO stars because of the service... not the food. Here's what happened: Arrived at 7pm on Saturday and ordered a salad and two meals at 7:12pm. Everything went downhill from there. It took 40 minutes to get our salad and that was after we had asked our waiter about it. We got 1 serving of bread and our glasses refilled once with water. I watched 4 tables seated while we were waiting and order their food. Of the four, 3 got their dinners before we did, one of which sat next to us. Now to be fair, these people had been seated prior to us, but had ordered after we had. All in all, I watched 10 people who came in and ordered after we did get their meals. I mentioned something to the server and nothing was done. I stood up to leave at 8:23 and we still haven't received our dinners. The waiter kept blaming the cook, which pissed me off even more. In all honesty, it's managements fault for not being properly staffed and the wait staff for not informing customers of a delay. They should have recognized there was a problem and address it. Offer a free cocktail or something. I don't drink, but I'm sure other patrons would appreciate the offer. The thing was, nothing was done in the matter other than trying to put the blame solely on the chef.