Not really a great experience..  Arrived at about 6pm and was told the wait would be 15-20 minutes.  Ended up being 40 minutes to get a seat.  Normally I wouldn't wait for a place like this, but we had gift cards to use.  We finally got seated in the bar area.. after which there was a bit of confusion on who our server was as 2 people stopped by.. and I think they told each other that they were going to be the one for our table because then nobody really came back and we had to flag one of them down to start drink orders.  \n\nDrinks took a few minutes.. and then we waited another 10-15 minutes for someone to come back to actually take the dinner order.. again we had to flag someone down.  Had to ask for bread at this point.. getting hungry(er).. Salads didn't take too long to get out, but it took another 20 minutes after those were long gone to get the main course out.  \n\nSo the food... I got the ribs and chicken with fries.  The ribs were tough.. I had a real hard time even cutting thru them with a knife.  The chicken was dry and the fries were soggy and luke warm at best.  Plus the food just LOOKED like boring/bland when it got to the table.  Everyone else at the table got some sort of steak.. those seemed serviceable, but nothing spectacular.. but again.. bland looking.  \n\nSo the problems with the service.. I think they were just understaffed and I can't blame the waitstaff that was there as it looked like they were doing their very best... I know that's a tough job, especially when understaffed.\n\nThe food.. was just not good.  In this 2+ hour experience, I would not recommend much... Although I was not drinking, the people I was with said the drinks were good.. strong.. So I guess that's a positive.