First-timer here this week and the experience was good. They were able to get me in on very short notice and I really enjoyed the 90-minute massage. \n\nMy biggest complaint is they try to up-sell you quite a bit. I was not interested in buying a package but boy they tried hard to sell me one! They also up-sold me on the 90 minute massage (I was originally booked for 60 minutes) but it turned out I was glad for the extra time.