Ok has been 7 months since my 1 star rating.  I thought I'd stop in to buy a new camcorder.  BIG MISTAKE.  One guy working in the department while the store manager and other employees talked at the customer service counter about what they watched on TV last night.  After asking 3 times for the camera guy to request some help, I gave up after waiting 40+ minutes.  I have now sworn to never go back to this store.  I have no idea how they even stay in business.