Although I agree with allot of other reviews about this place being clean, offering alternatives like rebuilt parts for repairs and so on, in the last 6 months their prices have gone up AT LEAST 10%, they no longer offer any coupons to returning customers, NOT even on oil changes and they've hired a lady for the front office.  So it seems that their success was gained at the cost to their customers.  I too have gotten quotes from them on services that I can find elsewhere for on average 15% less.  Lastly, the owner needs to stay AWAY from the customers.  I needed a ride to and from their shop about 6 months ago, which, by the way they advertise as a \""free\"" service. I LIVE LESS THAN 2 MILES AWAY FROM THE SHOP.  When I was at the desk paying for my repairs, he had to add, very sarcastically, that they had given me the FREE rides.  Maybe that's why they hired the woman for the front desk.  Personally, Jim was much more knowledgeable and a better CSR.