This hotel is a terrible representation of a Holiday Inn.  The service was terrible - one clerk behind the desk at the busiest check-in time.  Our a/c unit didn't work - tried to call the desk to send up some help - guess what - phones don't work - had to get dressed & go down to front desk - same young girl behind the desk & 3 people in line - I just drove 5 hours & I'm exhausted - they needed more help!  The beds were very, very hard.  I would never use this property again....as for other comments about being newly renovated - lipstick on a pig!!