I contacted Superstition Springs Lexus via the internet and expressed interest in a used vehicle they advertised. We made an appointment to go out and see the vehicle and made sure the internet person was aware I was driving over 40 minutes to see the vehicle.  I received a number of texts letting me know they were waiting for me and provided me with the appointment time via text and email.  So far my experience was great.  About 30 minutes before our appointment, While driving out there, I received a message from a sales person named Steve.  His message said and they were waiting for us and wanted to confirm our appointment.  When we arrived, we met Rashad the internet sales person and he said we would be working with Steve.  We met Steve, and he was not the least bit friendly.  He appeared disheveled and was the typical used car sales person - not what I would have expected at a Lexus dealership.  He started talking about finding us a vehicle to which I told him we were out there to look at a specific vehicle.  He said he knew nothing about it even though I saw he was holding the sheet that had the information about the vehicle we were looking for.  He said he wasn't sure it was available.  I told him that if it wasn't, we would be leaving.  He went  and got the internet guy Rashad and we were advised the vehicle was no longer available but they would be happy to show us a different vehicle.  I told him the least he could have done was called me to save me the drive.  I completely understand that vehicles come and go, but the fact that they didn't advise me  when they had just left me a message, leads me to believe they were up to typical used car sales  tricks.  I'm assuming by the reviews that buying a new car at Superstition Springs Lexus is a different experience than buying a used one.  I made the decision to go to Superstition Springs Lexus because I thought they were a reputable dealership, I wanted to completely avoid the typical used car sales people.  Unfortunately, that's exactly what we got.