I have never been disappointed with my food here or at any Bachi Burger location. The food is always amazing to say the least. But the service is almost sub par. When we received our appetizer, we weren't given plates to eat it on, or silverware to eat it with. \nOur waiter didn't come to check on us at all the whole time we ate. Someone else brought our food, and someone else filled our water glass, ONCE. We waited quite a while for our check. All the servers were in the back chatting amongst themselves I saw none of them out checking on any tables at all. It was happy hour and no one told us or gave us a menu, we found it out in our own. I myself am a server, I do this for a living and I was embarrassed by the lack of pride taken by the wait staff. This is not the first time I have had below average service at the Summerlin location. \n\nAs I look at the reviews it seems I am not the only one who notices the bad service. I hope it catches on and something is done to fix it.