Too bad!  After getting a Groupon for Gilbert Dogs, I went online to check out their website and Yelp reviews.  I was in.  Made an appointment for grooming and arrived on time.  Was so disappointed in the care of the business.  My first impression was, \""Yikes! Is this the right place?\""  Outside front door the sidewalk was covered in dog hair, windows were dirty with old tape on them, dirty diaper in a planter, dog poop in small island leading into the store.  That's just the outside!\n\nWent inside and dust, general debris and a general look of chaos.  Terrible first impression!  Young lady came out to help me, very nice and helpful but she was not the groomer.  I asked to speak to the groomer... not in yet.  Actually didn't arrive by the time I left 20 minutes later.  \n\nI felt so uncomfortable with the disarray and lack of cleanliness, that I changed my mind and took my papers and left... forfeiting my Groupon.  \n\nI don't know what the back area was like but if it was anything like the front lobby...\n\nI'm sure the staff has time to clean the store... remember first impressions mean EVERYTHING! (at least for me).  I won't be going back.