Let me start by saying I was given a coupon for a free haircut and mani.  You have to really let me down with free to get a two-star review.\n\nTHE HAIRCUT.\n Let's put it this way--after I went home and re-washed and re-styled it, I was really happy with it.  I really liked the girl I had.  I thought that she cut it just how I wanted.  But then she asked if I wanted her to straighten it, and I said no thanks because I have wavy hair that's pretty easy to make fancy (read: easy as in I don't use products or heat almost ever, thanks) even though it's quite long.  Somehow, she made my wash 'n wear waves into a frizzy stuff hot mess with some combination of gels and spray.  Then, she told me she was going to dry my hair to 90% dry before sending me to the mani and then check on me later.  Okayyyyyy.  Overall, haircut & style = 3 stars.\n\nTHE MANI\nThis mani brought down the average rating of my visit as I'd give it one star.  I haven't gotten a lot of manis--maybe a half dozen times for fancy events--but I know a bad one.  It was freaking dirty at the mani station where a different girl did my nails.  The towel the girl put out had large brown stains on it!  Seriously, get some bleach.  Then I figured out what the stains were...the girl made me bleed on two fingers while cutting my cuticles.  One bled quite a bit.  But she just pretended like it wasn't happening and continued to chatter on about Black Friday shopping and her plan to score big.  Had the mani station not been in the very back of the salon, I would have ran away when--this is true--she got up to use the restroom in the middle of mani.  Um, I usually do my own nails, but I'm guessing this isn't normal.  As if she were aiming for the worst mani ever, the polish wasn't even within the lines at all.  Then, she had me sit around in a weird corner while my nails cured and said she's get the stylist.  Mani = 1 star.\n\nThe stylist didn't come back after a couple minutes.  When I asked the receptionist where the stylist was, she didn't know.  I just wanted to get out of there.  So I took off the smock and left with wet hair and nails.  I was pretty bummed since I had specifically scheduled the appointment on that particular afternoon because I had a big event that evening.\n\nI actually felt like a sucker tipping at more than 20% for these services.  But I had put the tips in the little envelopes before I got my nails done and I didn't want to wait for them to dry to decrease the tip.  So I tipped and left.\n\nSummary: Free isn't great when you have to go home and immediately wash your hair and remove the nail polish.