I called Ted originally on Wednesday 7/23/14 to come out to the house to fix something on the pool pump. I set up the appointment for 10am the next morning.  I wanted the pump fixed prior to leaving town for a few days. No call no show. I tried calling the number but went straight to voicemail. I left him a message to call me back but didn't hear back until later that afternoon. So he apologized for not being to come that day. When we got back from the trip I sent him a message to see if he would be able to come to the house again. He replied that he could come Tuesday 7/29/14 at 5:30pm. NO CALL NO SHOW AGAIN. I finally left him a message not to bother coming out and that we will have someone else take care of it. EXTREMELY UNRELIABLE EVEN AFTER 2 APPOINTMENTS!!  I would not use them. A complete waste of my time.