We visited this restaurant on 11/6 for lunch.\n\nOur order of Cobb Salad and a hot pastrami sandwich took 40 minutes to get to the table.  We were just standing up to leave when it arrived.  We had already gotten an apology from the server but no real explanation for why such simple dishes were taking so long.  \n\nThe salad was at nearly room temperature and the sandwich was only luke warm.  Neither was remarkable with the pastrami seemingly thrown on the plate in an unappetizing manner.  This is very common run of the mill food - nothing special at all.\n\nThere was little care taken to honor our choice of going there for lunch from the time it took to get the food to the temperature of the food.  It had clearly sat around for a while before we got it.  Rarely have we ever had to consider leaving a restaurant.  \nYou put customers in an awkward spot when they've ordered food, asked you to prepare it, then you lose interest and put people in the position of considering walking out.  Just wonderful customer relations.\n\nPerhaps you may want to consider repairing your web mail portal so you can get responses first hand ?