Connie and the rest of the staff were amazing! We didn't know exactly what we were looking for, but she walked us through all of our options, and the plaque came out looking fantastic. The price was great, the staff was very knowledgeable, and they really went the extra mile for us. When Connie found out this was a surprise gift, she even made sure to call my cell phone before emailing me any questions or proofs, just in case I wasn't the only one at my computer. I would recommend Tempe Trophy to everyone!