When I got my sandwich is was very poorly made and everything was falling out of it. After a few bites I pulled a hair out of it. I ignored it and continued to eat the other half of the sandwich. I pulled 2 more hairs out of the other half so I decided to take the sandwich back. When I explained the situation, the employees were very nice and offered to make me a new sandwich. While I was waiting the owner or manager named Michael confronted me and was very rude and aggressive. He implied that I was lying about the hairs and asked me to show him the hairs. Obviously I didn't keep them. So he rolled his eyes at me and gave me very dirty looks until I left. Apart from the friendly employees this place is not worth going to. The food is just ok and if you have any complaints expect to be verbally attacked.