three other A/C repair companies made us wait at home for their service calls, only to show up and be too scared to climb up on our roof. enter Steve, from cool blew. he shows up, checks things out, and says, \""yup, i can get up there and fix it\"". exactly what you want to hear when your a/c is broken in the summer of AZ. \n\nand he did. fixed it and now we are chillin again! thanks steve!