This place was excellent from the very beginning! I called for an appointment at 9 am and they scheduled me at 3 pm. When I told them that I was in pain they bumped it up to 11:15 am. The waiting room, though small, was very nice and relaxing. The woman behind the counter was decently friendly but she looked busy. The woman that escorted me into the room was very nice as was the dentist Alex Song. The dentist's voice was so calming that he almost put me to sleep... normally that would be a bad thing for me but considering his profession, it's probably one of the best qualities he can have. Oh, and a nice flat screen playing Iron Man while I was in the hot seat didn't hurt either! Nice place, great aesthetics, and a nice staff. It's only not getting the full 5 stars because it's not the cheapest place I've found but they did give me a good discount because of some promotion they were running.