My husband was gambling away at the casino in Paris and I was in the mood for something sweet to spend my winnings on so I walked right over to the Sugar Factory and looked at the Menu I stood there for about 5 mins while the girl just gave me a blank look so I nicely said could I get a table and she said oh you needed a table .... I just replied YES !  So I was seated and looked around it was a nice place and I continued to look around as I was being passed by and not even acknowledged then a nice young man comes by and says miss have you been helped and I said no and just as I was about to give him my order he says I'll be right back hon, and that was the last of him for about 15mins when he came back and said are u ready by this time I had enough and said can I place my order PLEASE ! So I ordered my sundae which was brought out pretty quickly and it was good not great just good . I'm not sure if my experience had anything to do with how I felt about the food but I would not return to this place EVER ! I have never been made to feel like I business was less then important. So for me never again next time I'll keep my winnings and go somewhere else.