Update: \nEmailed 2 weeks ago, did not get a reply or call. .\n\nDid receive a message from Chris H and asked me to resend my email which I did today.  Will update outcome.\n\n*** Final Update - 7/27/2014 ***\n\nAfter a week of exchanging emails with Chris H., he personally re-evaluated and has honored our warranty claim and they offered a in store credit since our product is no longer available. \n\nChris H was very diligent and followed through on researching our claim and kept us updated each step of the way.