The food is really good, particularly the fried chicken (their signature dish).  I also love their side dishes.  I tried the porkchop once as well, which was great!  \n\nMy only issue is their service is really inconsistent.  I have been here three times.  Of the three, I had adequate service once.  The other two times, the servers were slow--not checking back to see how our food was, not refilling drinks, etc.  Last time, our server was outright rude.  She made several mistakes (forgot our appetizer, cornbread, did not refill water) and only offered a half-hearted apology.  She rolled her eyes at my husband.  Just totally uncalled for.  Honestly, I love their food, but I probably won't go back here when there are so many other options in Charlotte.  They really need to invest in some server training.  Also, it would help to have a manager out walking the floor.  I have never seen a manager here, and would definitely have welcomed the chance to give feedback in person rather than on Yelp.  I really wanted to like this place, but I don't because of the poor service.