I am currently trying to give this company another chance. I have had the same scheduling experience as others have written about. Wrote to them today to say that if they don't respond within 24 hours, then I will have to have my money refunded by living social ... watch this space. I will most certainly make sure to change my review if they come back, schedule and then do a good job!!! If someone could post the name and number of the owner who contacted them to make amends, I would appreciate it - maybe we can go direct to the source to get things done!!\n\nAs I was writing this review, someone got back to me immediately. As the previous review stated, the issue was an employee that has left the company and they are trying to make amends. I will adjust my review to remain optimistic.\n\nI am editing this review on 5/8. This company never got back to me again and ignored repeated emails and phone calls. I have received a full refund from Living Social. The voucher is still listed on their website, which is foolish of both Maid Affordable and Living Social, since the company are clearly unable to meet any demand at present.