Since I can not review the online store I will post my review here. I used RTR to rent a gown for a formal wedding. I received 2 gowns in less than favorable condition. The size 6 gown had the lining ripped so terribly that I could not even try the gown on with out fear of completely destroying the gown. The size 4 gown was also had what appeared to be a misshaped torso area which gave me a terrible stomach pooch. These dresses were obviously worn by ladies that were to large for these items and they are destroyed. I am now flying to Chicago with out a gown for a formal event and will be purchasing a gown to wear 1 time in Chicago. I feel as if the way this gowns are cared for is atrocious and RTR either has some Quality Control Issues or a blatant disregard for their customers. Also ladies please buy measuring tapes so that you do not destroy a garment that others may wear.