This apartment is TERRIBLE!!!! I have had nothing but issues since I moved in 2 weeks ago. Not only did the staff misinform us on information about the apartment prior to moving in, but they called me 3 days before moving in to tell me that I have to wait another day to move in because the office is closed. We had this move in date set for 3 months. Now this may not be an issue to many people, but it was a problem for me because I moved from Chicago. I needed to move in the day I was planning on because I had no where else to stay. That was just the beginning though... \n\n1.) We realized a few days after moving in that we were charged over $500 more on our rent than we were supposed to pay. They did inform us that we paid $420 over. However, after reviewing the statement the office gave us, which included everything we were charged and have paid, it made no sense. Basically, we saw that they charged us two times on things that should have only been charged one time and all of the math was wrong. The amount they owe us just kept adding up. \n\n\n2.) We have ZERO cell service in our apartment. It is a complete dead zone. My roommate and I are also not the only ones with this issue. We have talked to other residents who have complained about having no cell service. This may not be the staff's problem, which we understand, but it sucks that I have to lay against my bedroom window just to talk to my mother because that is literally the only place I can get MAYBE 2 bars on my phone.\n\n\n3.) The next issue, which we have ben dealing with for about a week now, is our cable. The day we moved in the staff in the office told us that we can get Cox or DirecTV. We decided on DirecTV. The morning the man came to install it, he told us that these things he needed to access on the roof were completely closed off and he could not access them until the maintenance people opened them. My roommate and I went straight to the office to ask if they could open the things on the roof. They told us it would be a half hour, so we had to send the DirecTV man away so we could make his other appointment. FOUR HOURS LATER, the maintenance people still had not fixed anything. I went and asked the office if it was finished yet and the lady helping me didn't even think to call the maintenance people to ask, she only thought to e-mail them. Pretty dumb considering a phone call would take much less time and she would get a response quicker through a phone. I went in the office again the next day to see if they finally finished the task, and they told me it was all worked out. \n\nSo the DirecTV man came back today. He told us that the maintenance people only opened one of the things on the roof and not all of them. When we went to ask the maintenance people to finish their original task, they were extremely rude to us. They also proceeded to tell us that WE need to go to all of the apartments above us and ask if we can get access to their utility closet on their balconies in order to drag a cord down to our apartment just so we can get cable. I find this completely ridiculous!! We shouldn't have this many issues just to get cable in our apartment. Also, the maintenance people should have done everything that needed to be done 5 days ago when we originally asked them to. They just did a half ass job and complained that they have \""too much to do.\"" BULL SHIT!\n\n\nI have only lived here for 2 weeks and I already hate it. I have never had more issues than I have had here in any other apartment I have lived in. The staff in the office have no idea how to help us with anything, and the manager is extremely rude. Not only was she a total bitch to my roommate, but she was even more awful to my roommate's mother. Completely disrespectful and not helpful one bit. The only good thing about this place are the amenities. The pool is pretty and they have a good gym. Besides that, I would NOT suggest living here.