Diana is AMAZING! Serendipity Salon was recommended to me by a coworker so I tried it out and I will not go anywhere else. Let me start off by saying I have always been uncomfortable getting my hair cut, but Diana makes me feel so comfortable. She is knowledgeable, polite and I would probably trust her to do just about anything with my hair if she felt it would look nice. My hair has never been something worth complimenting, it is thin and flat. Since I have been going to Diana woman have stopped and complimented my hair and ask where I've got it done. I cannot recommend this salon and Diana enough. The cost is higher, but it is totally worth it for a great haircut.