You may need to find a new nail tech b/c this review unfortunately will bring your rating down.. I am shocked on the poor customer service of this salon as it is impossible to get ahold of anyone, (NO answering service/no calls back) and after days of trying I got one text to ask when I would like to schedule an appt to get mani/pedi. I responded right away and then got no response after that.. Not sure how you expect to stay in business with this type of service. I have canceled my groupons due to this unfortunately. Too bad..