The beef was overcooked, dry, and mostly tasteless. That said, it was still \""tender\"" as it was cut thin/against the grain (it is possible for meat to be both tender/dry/overcooked). I used a groupon to eat there so I wasn't too disappointed, however if I had paid full price I would have been pretty pissed. For what they charge (close to 10 bucks for a sandwich/fries/drink) it needs to be a heck of a lot better than what they serve.