I have mixed reviews as well as some of the others. The cabs are clean & environmentally friendly. Our cab driver arrived right on time. I was told he'd call when he was outside, yet he did not. Thank goodness the neighborhood dogs alerted me to his arrival. He didn't seem to know basic street characteristics. I mean, if your cab driver has to make a u-turn because he didn't know he couldn't go left on a major road, that doesn't bode well. \n\nWe asked our driver for his card & if he was available, he said he would pick us up. Well, he said he could pick up us in 20 minutes. Then 30 minutes later, he said he was running 15 minutes late. We were basically stuck at that point. Fortunately, we found an empty cab going our direction after we had waited about 45 minutes. I probably won't be using this company again. Disappointing.