On March 9 2013, I went to Camelback Cleaners to  drop off  (2) t-shirts men's (True Religion and a Nike shirt) and 1 men's white button down long sleeve shirt (Calvin Klein) to be dry cleaned. I paid in $9.25 using my Bank of America debit card for the (3) items. On my ticket (ticket#234088) and I would told by the female associate that the clothing would be ready for pick-up on Tuesday March 12, 2013, but the clothing was not ready when I arrived that day. \n\nSo I called the next day (March 13, 2013) and spoke with a female employee who advised that she would check the company that they outsource to dry clean the clothing and that I could call her back Thursday  March 14, 2013 to get a status. I called the March 14, 2013 and spoke to another female employee who advised me that the (2) t-shirts men's (True Religion and a Nike shirt) where the only shirts they received from the company they outsource to do the dry cleaning and that they would check with this company regarding the men's white button down long sleeve shirt (Calvin Klein). \n\nI called Camelback Cleaners on multiple occasions speaking to the female employees about if the men's white button down long sleeve shirt (Calvin Klein) has been found yet and the answers I would get it \""No not yet..to check back later''. One female employee I spoke to asked me what the brand/size and style of the shirt was. I told her what the shirt looked like and that the shirt is valued between $40-$50. She then proceeded to ask me if I would like store credit because the shirt has been lost. I told this female employee that do not want store credit and that I would like the value of the shirt in cash and also I would like the cost of cleaning the shirt refunded  to me in cash also. She then told me that she would have to speak to her manager. I told her that I would call her back on Tuesday March 26th, 2013. I called Camelback Cleaners several different times during that day and no one answered the  phone. \n\nLater that day on March 26th, my friend and I went to the Camelback Cleaners to get a status on what Camelback Cleaners will be doing to rectify the issue regarding the men's white button down long sleeve shirt (Calvin Klein)  that was lost. The female employee told me that I would have to call her manager named Mark at (602) 697-7157 to find out what he is going to do for me in regards to the men's white button down long sleeve shirt (Calvin Klein).  \n\nI called the manager Mark on March 27, 2013 at 1:13pm and left a voice message regarding the lost shirt and that I would like to be refund the cost of cleaning the shirt $2.75 and also the value of the shirt which is between $40-$50. \n\nToday is April 15, 2013 and I have not heard back from Mark in regard to this. \nI have not gotten the shirt back or any money refunded to this day.\n\nI have filed a complaint with the Better Business Bureau of AZ.\n\nI would never ever ever go back to this cleaner. They do not handler their business and they are very unprofessional in their handling of my lost article of clothing, they have not called me and I have never gotten a refund for the cleaning which was never done because they lost the shirt and I have not been paid the value for the shirt. \n\nSo if they lose your shirt  or whatever you put in to be cleaned, just know you will never get it back EVER IN LIFE!!! I HATE CAMEL BACK CLEANER!!!