Definitely Not good service. Didnt ask if we needed shoe rentals and didnt explain anything special. The cashier forgot to ring us up for one person and our lane jammed halfway through the game. I went up to ask the desk if they could fix the jam. The person at the register at this point (ended up he is the manager!!) was very rude and just started yelling at me that we didnt pay for enough people. Im sorry I honestly just signed the receipt not looking at the price and had no clue that we had only paid for three people. I didnt even know the computer would allow you to play more people than paid for. He was extemely rude and did not want to fix the lanes. At this point I didnt even want to finish playing because he instantly assumed I was purposely not paying. In the customer service industry, the customer is always right and you should be nice to them if you want good reviews. I will definitely not be going back here.