Thank you for deleting my review because it shines the light on how terrible this hospital is, Luckily - I have it saved so I can paste it as many times as I'd like, and have shared with everyone I know to avoid this horrific establishment: \n\n\nAbsolute Garbage. Worst hospital I've ever witnessed in action.\n\nMy father fell and fractured his hip.\n\nDay 1:\nthey withold my father from eating as they say hes going to have surgery that day\nwe keep asking, nurses have no idea when he's having surgery\nlunch rolls around, dinner rolls around, still no food and still no surgery (He has low blood sugar, diabetes, and is 74)\nat night they say they realize it wouldn't be able to happen that day, tell him and ask if he wants dinner (which took another hour to be delivered to him).\nMy mom took off work, which cut into her schedule and really screwed us over.\n\nDay 2: surgery scheduled for 3 pm.\nmom gets off work early, we get here at 2 and wait. (Granted I have school, she took off more time for work, and my dad's going without food again)\n\n3 doctor rolls on in, states some genius had a hole in their glove and contaminated all the work equipment which would take an hour to fix. 4 pm rolls around. 5 pm rolls around. 6 pm rolls around. We ask every hour what in hell is going on, still receive no information - at 6, we finally learn that an emergency case came in and they used the room which they had prepped for my dad, and said it would be another 20 minutes.\n6:30 rolls around. they come in tell us another 20 minutes.\n7:15 rolls around. my dad is raging, and we're trying to calm him down but he hasn't eaten all day and is in a lot of pain - I don't blame him for being pissed at this horrendous system they call a hospital.\n7:30 rolls around and they finally get him in, but I forgot to mention the nurses who all gathered his information all went home (boy lucky them) so we got some potato head genius's who roll in asking all the same questions, which just makes this situation feel even more smooth.\nAll in all, this is the biggest joke of a hospital experience I've witnessed.\nIf I was there for the first day, I would have had him transferred to another hospital.\nSurprised my mother didn't. If I was there the first day, I would have probably exploded at the staff about how incompetent they were.\n\nwould not recommend anyone with a sick or injured family member to come here. we came here because it was closer, but next time will definitely tell ambulance or whoever to take the injured person out of their way to banner baywood or banner desert.\n\nPROS:\n- friendly nurse staff\n-clean environment\n-good hospital food\n\nCONS:\n-terrible communcation skills (Between staff and staff-to-patient)\n-horrible bedside manner in shift transition (potato heads waltz in asking redudant questions with a cheeky smile on their face when we've waitied for days and are irate beyond belief. how about some communication if you don't feel like getting yelled at).\n-awful time management and design scheme, how about we make patients wait for days when they have conditions that could put their life in danger if they don't eat.\n\nI would give this place a 0 for their service, and a negative score for trying to hide my review. Disgusting.