I bought a coupon on living social and I had the hardest time just obtaining an order conformation. After a month (literally 30 days) of calling, sending over 5 emails, and placing orders on the company's website, no response from the bakery. How hard is it just to send an email responding to a cupcake order? I ended up going to another bakery for my niece's birthday cupcakes. Good luck to anyone who purchased a coupon.