I've reviewed this before and I've been here right times.  I won't go back and I will stop recommending this place.  For many reasons.  \n\nThey charge 18% gratuity on parties of 5 or more.  We were six and the service was horrible.  She saw us twice. Once for order and once to give us the check.  No refills. No checking. Nothing.   We were going to tip 10% and to our amazement it was mandatory 18%.  I called the manager.  He came over and I told him the issue and to remove the 18%. Instead of apologizing, he put the blame back on us and said we should have asked for him.  Bottom line - we were blamed by the manager and the blame is put back on us. It shows issues not just by staff but by management. I said no and we would just walk out. He reluctantly removed the 18% and dropped the check back on our table. NO APOLOGY.  \n\nThe steak was overcooked for most of us. The mean was so so this time.  Its just a disappointment and there are tons of other options so I highly recommend if you are a party of 5 or more - be careful.  \n\nThe place is very dark too - hard to read menus and the chairs are wicker and uncomfortable- mostly to make the tables turn quicker.   It's obviously about the money there rather than service.  Go elsewhere.\n\nI got the impression she was mad they sat a party of 6 at an 8 table.  We didn't want wine because we already drank and I thought she felt we weren't a big value table.  So figured she got 18% automatically and that was enough.  It wasn't crowded.  Amazed she never checked with us.   For a restaurant to make 18% mandatory for 5 or more shows they have service issues.   Usually it's 6 or 8.