There seem to be a lot of supportive reviews here, but my experience was disappointing. My burger was overcooked and the fries were ice cold. The service was confused, as we had multiple waitresses who didn't seem well coordinated. The burgers on the menu looked relatively interesting, but the taste wasn't particularly great on delivery. Perhaps Shake Shack and other burger places in NY have raised the bar quite a bit, but to me this is not worth going out of your way for by any means.