I have been taking my kids to Great Destinations since my first child was born in 2008. After 5 years of loyal service, three children, and multiple visits we have come to feel a part of their family.... until today when we got a phone call saying we can't come back because we missed 3 appointments... in five years I might add. I understand that policy; however, I think it is simply ridiculous when you look at the big picture. I think missing 3 appointments in one year or three consecutive appointments or something like that makes more sense. \n\nFurthermore, I didn't even know I had missed three appointments in that length of time. It would be prudent for their office to inform you when you've missed two so you can be more aware of it. I'm really flabbergasted at this point, however, I will gladly take my business elsewhere.  Goodbye!