This is my first negative review that I have left in my life. (54 year old!). I prefer to see the positive and good in every situation, instead of focusing on any negativity. This time I feel compelled to chime in and will completely agree with the other Yelpers in regards to the rude and unfriendly demeanor of the sales associates, as well as the owner herself. \n\nI have been in this store several times, both as a consigner and customer. Unfortunately, each time I visited this store I was treated as if I was second class. They don't make eye contact with you, are completely into gossiping and 'customer service' is non-existent. \n\nI love shopping at small, individual boutiques where you receive friendly service and the experience is fun and upbeat. There are plenty of great little boutiques and consignment stores throughout the Charlotte area that give such service and they leave you with a sense of gratitude, not attitude upon leaving. \n\nRegardless of whether or not they have nice things (and I give them two stars here) the lack of respect and friendliness is a deal killer.