I just had a haircut done by Roxanne at The Root today. First of all the salon is really clean and pretty. Very beautifully decorated. As soon as I walked in the door I was offered a drink of water or soda and also offered the use of one of those coffee machines. I sat around waiting and the appointment did start about 15-20 minutes after my appointment time but I was hanging with my mom and there were plenty of magazines (plus cookies and water/soda) so no problem.\nThen Roxanne came over and introduced herself. We talked about how I wanted my hair as she gently combed it out and she even pulled out a comb to measure how much I wanted cut off which was really awesome since I always worry they will cut too much. She was charming and chatty throughout the haircut and it was really fun to talk to her and hear her tips. \nThe result: I absolutely love my haircut. She listened really well to what I was asking for and gave me exactly what I had in mind. I will most definitely be coming back for my haircuts in the future. Thanks Roxanne!!!