Unfortunately, this review reflects primarily  on the manager on duty during our stay at the Sheraton: Robin Holm. Not only was she unreliable and difficult to communicate with, she lied to us and was very rude, using incredibly unprofessional language. She was totally unapologetic for a mistake that she made, which forced us to rearrange our entire afternoon. \n\nHer behavior, in conjunction with a crappy hotel location, makes us never want to stay here again.\n\nChoose the Hilton!! Much better location and competent staff!