Got my first massage today here and I was a little nervous because of the mixed reviews. With that being said my first visit was really good. My massage therapist was Sara. She did a great job. She used just the right amount of pressure. Not to lite and not too much. She has very strong hands and I could tell if I wanted a more deep tissue massage she could do it with no problem. Yes they do try to get you to sign up for a membership but I didn't feel any pressure. I said no and that was that. The place is very clean and very professional looking. Their was a good amount of people coming in and out so it is a busy location. I don't know if they accept walk ins. I would recommend making an appointment . I'm definitely going back.