I want to give this place a rave review, I really truly do.. because I love the whole concept and idea of diners and that style of casual relaxed dining... but... I.just.can't....\n\nI've been here twice, the first time was a few months ago.. where we had fabulous service and I was merely \""whelmed\"" (did Clueless ever clarify if one could just be 'whelmed'??) by the food...  my bangers & mash arrived rather lukewarm with rather dry mash and lukewarm gravy just made it all a bit meh....  D's pie looked rather more impressive with a HUGE pastry top!\n\nWent again last night with a couple of friends visiting from out of town as they have a 10month old and I thought it would be child friendly..  We were directed to a table at the back (room to park the pram & room for a high chair), which was only half set and still had food on the table... Umm.. Not wanting to make a fuss, we sat anyway and I thought surely she'd bring a cloth to wipe the table when she brought the menus... No... I had to ASK for her to clean the table... Then I has to ask for cutlery when our starters arrived.. (I was secretly hoping she would have noticed we didn't have cutlery while wiping the table and bring us some before our food arrived...) Maybe she just thought deep fried camembert is best consumed using fingers...??\n\nD's bangers & mash arrived around about lukewarm and judging by the amount of gravy him and P went thru, I assume the mash was pretty dry.... My venison pie was ok.. no complaints but nothing I'm rushing back for...M said her buffalo burger was very good, so maybe will have to try that next time...\n\nD was going to order dark choc & cherry ice cream but they \""should really change the menu because we've not had it for ages now\""... Gah!!  At which point we asked for the bill... which was bought... but then no offer of change or a card machine.. or... well... anything....  we sat around for a while then decided just to pay at the bar on the way out as the baby needed to get back for his bedtime and I wasn't sure she was EVER going to come and take our money... (maybe she was trying to hint that dinner was on her??!!)\n\nNot to be a total negative Nelly...  The milkshakes were delicious as always! :)