I've been to this location 3 times now (2 times for events, once for a free paint session with my daughter).  I always get immediate assistance with a project, the staff is more than willing to help out, and it is a fun way to spend a little time.  \n\nI always take my daughter with me, she's 5, and every time we go she asks when we can come back. \n\nThe most recent event was the Dog Paw Print ornaments.  We made our reservation and had no more than a few moments wait while they took care of the pup in front of us.  They were in and done quickly and we will pick up the result this week (which they paint in order to speed up the process and freak the dogs out the least).  \n\nI've done 2 Mother's Day events (one here, one at Desert Ridge), and by far the best location was Rio Salado.  It was much more organized and the staff really had their stuff together.  I think this years' project was the best and with the step by step instructions, it turned out so well.  And I was hesitant to do another project after the 2011 fiasco at the Desert Ridge location.