I try to not review in fits of anger but, I am so pissed!  Took a group of four here after a movie and it was a disaster!  Unfortunately, no amount of beer can ever make up for such a crappy dining experience.  Waiter kept touching all of us in that overly friendly/concerned relative sort of way.  Food not cooked properly.  Food dropped by wait staff.  Manager bait and switch.  Not fixing the bill.  So bad I considered a dine and dash.  Decided to bitch to corporate and cancel my card transaction instead.  Beware, chains don't give a crap about the customer!  I will remember to spend my money at small private restaurants with good health ratings.\n\n...By way of follow up.  Corporate did contact me.  Through Yelp only as their complaint section of their website does not work.  Good luck if you have a bad experience there.\n-------\nJune 17th follow up:  Decided to finally give them a second try.  Fool me once shame on you, fool me twice shame on me.  The experience may have actually been worse.  Just skip this place and go spend your money at one of the 10 other places nearby.  Big deal they have the hockey game on.  Bet that if you asked the bartender at Gordon Biersch to change the channel the would.  Also, at least they know what is going on over there.