This was the worse experience I've ever had with a salon. First when I called to schedule my Brazilian Keratin treatment the girl in the phone says that she would charge me a extra fee because my hair was too long. Keep in mind that she has never seen my hair and my hair length is a little below my shoulder. Then in the first appointment, I get there to learn that Sam, isn't there, she was \""sick\"", I reschedule my appt. Next week comes in and for my surprise she wasn't there AGAIN!!! I was so sick of this I couldn't believe it! \nI read the 2 reviews before I bought it and thought to give this place a chance Bad mistake! I wasted my time, and all I got out of this was frustration! And it looks like the person that wrote the first review was Sam herself! \nSTAY AWAY!!!!!!