It has been probably a decade since I have been to the bread company, and today I found out why and have vowed I don't have to go back....ever. A coworker and I went and the service was horrible (nothing new here - read the other comments - it must be their 'thing'!), price was absolutely atrocious for lunch and I ended up being sick all afternoon. I ordered the ham sandwich and my friend ordered their special salad of the day. Price was over $15. She got a diet coke, I was offered a shot glass of water with no ice. We get to the cashier and she refuses to listen to me as I try to tell her what our order was. I asked the gentleman who took our order to put it on one ticket as it was my turn to pay, and he didn't. So, she proceeds to ring me up, and then not give us the drink. So, I tell her, we need the diet coke. She flips back through the register tape and says, \""Oh, I overcharged you a little. Oh well. I'll go get the drink.\"" NEVER offered me a refund or to make it correct. Then, gives me a picture to put on our table so she can bring us our items, but then said, \""Oh, nevermind, they are both ready.\"" So, I'm standing there with a drink, my wallet and looking at two plates. I said, \""I can't carry all this.\"" she says, \""You can take a tray\"" and points to the cafeteria trays on the counter. I opted to deliver my friends salad to her (as she had secured us a table) and drink, and then came back for my sandwich. I ordered a ham sandwich. I got a turkey sandwich. And then, I got sick......I will NEVER return. I don't need to pay over fifteen dollars for a salad and drink and sandwich and be treated like shit only to then be sick all afternoon.