A few years back when I bought my first pair of christian Louboutin's, I was told by an associate at that store I should take them to the shoe lab for repair when needed. About a month ago I did just that. I had a pair that needed to be re-lacquered as well as a heel replaced along with heel replacement for 2 other pairs. To my surprise the woman behind the register made it sound like a great bargain at the whopping price of $250, $200 for the loubies and $50 for the two pairs that needed heels. I should have listened to my gut feeling but I went ahead with the repairs. I was told they would take 2 weeks because they would need to be sent to the \""warehouse\""  for the re-lacquering. \n\nThree weeks later I received a call saying they where ready for pick up. On the message the woman made sure to tell me she had forgotten to charge me extra for a new sole since they cannot re-lacquer without it. When I arrived she insisted I tip the shoe repair person for doing the repair himself instead of the warehouse. She added that because she had forgotten to charge me an extra $65 for new soles the warehouse would not re-lacquer them. The craftsmanship was not what I thought I would receive for that amount of money. The usual shiny texture of the bottom of the shoe that Louboutins are known for looked mate and painted. Since I was pressed for time I took the shoes and tried them on later that day. The two pairs that needed a heel were fine. Unimpressed with the mate bottom I tried on one shoe and stepped on the ground I then looked at the shoe and the bottom looked completely scrapped as if I had wore them for a week. I can only imagine if i had actually walked in them. \n\nI called the woman and explained the issue. She then replied she would have them \""repainted\"" and put a protection shield on them. I now have to take them back for more repair. I have a feeling since I didn't pay for the soles they \""forgot\"" to charge me for they decided to skimp on the protector shield. Over all I feel if your taking a $900 pair of shoes and you pay $200 for repair you expect the work to be up to par. Unfortunately I'm very disappointed.