wow, where do I begin?  It took us an hour and a half to check in.  Our first room appeared to have been ransacked.  Beer bottle caps on the floor, the items from the cabinet were strewn all over the floor, beds unmade , towels everywhere, extremely dusty on the tables, a HOT mess.  The next room (which was an upgrade)  had been shampooed that morning, so the carpet was  WET....very WET.. tried to call the front desk and waited for over 30 minutes with no answer.  So, had to go back down to the front desk and  while they apologized, it took them about 15 minutes for them come back and tell us what we were going to receive.  (2 free buffet meals).  The service at the HOTEL in general was horrible.  From the front desk, the phone service, the waitresses at the pool, even the server at PRICE MARKET (the buffet restaurant).  The hallways were ALWAYS dirty.  This place is a hot mess. Yes, there are some perks... but geez, had to go through so much to receive them.