Like much in Vegas, pretty on the outside, but no substance.\n\nAte here twice on a recent business trip. The space, redecorated from its previous goofy pseudo-diner style, is quite nice, masculine and casual yet well-appointed, with a classy bar and the now-ubiquitious but still pretty old style light bulbs. Sat at the bar and had friendly and attentive service. \n\nThe breakfast was standard - eggs/toast/sausage/potatoes were like \""diner plus\"" with a flavorful pepper mixed in with the potatoes and thick texas style toast. Fine. The major disappointment was dinner. I went in craving something just barely healthy (after a few days in Vegas I was desperate for a vegetable) and the main recommended entree at Citizens is a chicken/brocolli/potato plate that looked great. Unfortunately the execution was inexcusably poor, especially for a \""signature\"" dish. The chicken was flavorless and dry, even with the skin left on. Broccoli rabe was undercooked and also flavorless, and the potato quarters were the least cooked of all, with a full half of them too hard to even cut with a fork, and inedible. Everything sat in a plate full of broth, perhaps that's in an attempt to disguize the dryness and blandless of the food, but even the broth doesn't help. Chow in San Francisco does this chicken/brussel sprouts/mashed potato dish that's just bursting with flavor and juiciness, and it's like 12 bucks. This $25 plate was just sad and pointless. Again, like so much in Vegas in general, it's an opportunity to spend twice as much on something half as good.