I was not expecting much when I looked for a facial option online on yelp, but figured I'd give Aveda a shot because it was close by and had a good amount of reviews. I called for an appointment for a facial and was able to get booked and in within the hour. \n\nI was definitely impressed when I first walked into the lobby because the environment was open and was filled with students greeting you upon walking in. It was clean and bright. They led me to the spa area right away. \n\nAgain, more students who offered refreshments and smiles. I was taken to a waiting area where I filled out information and was later introduced to Verdy who proceeded with my facial. She exceeded my expectations. She was welcoming and very knowledgeable. She explained what she was doing during the facial without being overbearing or disruptive during my session. Multiple massages were made and scents were offered to make my stay worthwhile. I did not feel rushed at all but was absolutely relaxed. The facial was what was needed and felt they took extreme care in the entire process of it. \n\nVerdy helped me even further by answering make-up questions I've had. I would say besides the professionalism and cleanliness of the facility, Verdy made my first time visit at Aveda memorable and will be returning back.