I decided to go to the \""holiday skate\"" public session at noon. I'm a figure skater and wanted to have some fun on the ice, no tricks, just something to loosen my muscles and have a good time. I expected plenty of kids and families, but nothing I can't navigate around. \n\nI arrived early to catch the good ice, however it was already complete snow. Did a couple rounds, but became irritated and a little frightened at the absolute madness. \n\nNo staff was on the ice to keep at least some order to things. I figured during your busiest hour there's literally not one staff member to keep unsupervised children going in the right direction? Many loose items were on the rink,such as girls holding their purses while attempting to skate. Entire large families were holding hands on the rink, completely blocking the way...only to stop and take photos right in the middle of the ice. Groups of people were standing around oblivious to their surroundings, chatting and blocking the path.\n\nSkating here as a more advanced but considerate, SAFETY FIRST skater was impossible. Kids were falling all around me, and luckily I know how to navigate and stop before running them over (note that there was probably only 5 other skaters on the ice who knew how to skate so this is scary). Rentals were extremely dilapidated, and when I brought back a defective skate I was told in a condescending manner that I wasn't \""lacing them right.\"" Kind of scary for the next person to come along.\n\nI find their holiday/public skate to be *extremely dangerous*. Do not take your kids here, especially if they are weaker skaters or just learning. Save the medical bills and take them to AZ Ice in Peoria or Arcadia Ice, both much safer and fun environments for the little ones (and adults!)