Horrible! Seriously... be warned! I would also give them zero stars if it was possible.\n\nWe ordered our wedding bands on October 9th. We received an email letting us know they were in production on October 10th and were so excited about how fast the process was going. That was the end of that!\n\nWe haven't heard boo from them since. I called every day, literally every day, for the 2 weeks before our wedding. Wedding came and went. Honeymoon came and went. We still don't have our wedding bands and have still not gotten a phone call or an email from them. We even had a French speaking friend contact them in case they were more comfortable speaking French. Now our credit card company is working on reversing the charges so that we can take our business elsewhere.\n\nDo not risk not having your rings by the time you need them by ordering from these people.