Very unimpressed by my first and probably last visit to Chop last Saturday night. \n\nThe problems started with the hostess, nice enough, but clearly confused. I waited 45 minutes for a table that was empty when we arrived. The service was piecemeal and I wasn't really sure who our actual server was. The manager took our order and followed up when she could, she was nice enough to offer a larger table than the smaller one that we were initially seated. That effort was the highlight of our night. Others brought our food and the occasional drink refill. But my wife waited 20 minutes for a glass of red wine and was never asked if she wanted another. \n\nThe menu was uninspired. We started with a spinach dip and chips and an order of fried calamari. Neither very memorable. Each of us had burgers and fries. All the food came out quickly and was fine, but we left expecting something better. \n\nThe location and atmosphere are great, although from what we sampled of the menu and service, that's what Chop has going for it. All flash and very little substance. At least that was our experience on a moderately busy Saturday night.