Came here to have my 20 month old get her leg x-rayed. The place was packed but the waiting room has comfortable chairs and is nice and clean. It would be nice if they had some magazines in the waiting room, but this does not factor into my review, just a suggestion.\n\nAfter waiting 45 min. we were called up to the front desk where they informed us they aren't going to be able to proceed because the x-ray request from the doctors office is missing the word \""ankle\"". Apparently they needed exact specifications that the x-ray was to take place from the knee to the ankle, it did not suffice to simply have from the knee down....\n\nThey tried to call the doctors office to get clarification but they were going to be gone for the next hour for lunch. Luckily, we were able to get our doctor on her cell phone (yes, our doctor is so awesome that we have her cell) to confirm that the x-ray was to proceed to the ankle.\n\nNow, I can understand making sure you do exactly as the Doctor's order but two of the staff members were bickering about whether or not to just proceed. It was very aggravating and what if we had not been able to contact our Doctor? It would have been a huge waste of time, use some flippin discretion for crying out loud!\n\nBut what can you expect, this is how all medical facilities operate and that is why they get 2 stars, just under par for the course.