I went as far as creating a Yelp account  after being informed of all the negative comments being made. I've been coming to this location for years, I've always enjoyed the pre-wash conversations that Rachel and I have. I told her yesterday that she is by far the sweetest young lady that works here. Then, once I bring my car into the garage, I'm always on the look out for Shakyra or Daniel. They both are such wonderful supervisors. I've spoken to the new manager on a few accounts, he seems like a wonderful person to work for as well. There is a new supervisor as well who I have yet to speak with, but over all, this is my absolute favorite location. Even the cashiers in the store make my experience enjoyable. So, Thank You all! I appreciate your services.