They got me in last minute to see my big baby Scooby for a cyst that ruptured on his neck :(  Everyone, from reception to the vet techs, was very friendly and helpful.  I saw the vet, Dr. Beerenstrauch, within five minutes of my arrival, and he was also very friendly and informative.  Scoob the Boob got his wound shaved and cleaned, we got some meds, and we were on our way.  Easy.