I had the groupon for $6 for $12 and just thought to go for dinner with my boyfriend one night. We got to the counter and the guy at the counter walked away before taking our order! 5 minutes later another guy walked up and asked if anybody had taken out order. We said no, and explained that we would be using a groupon. He took our order and did everything needed for the groupon. $11 (plus the cost of the groupon) for two burgers and fries, but no drinks, as a poor college student is ALOT of money. \n\nIt took 20 minutes for the guy to give our order to the wrong people, and another 5 minutes for him to realize his mistake. At this point the other people had our burgers at their table and already got condiments on their plates! He took that order back and served it to me and my boyfriend! THAT'S ILLEGAL! I had watched the people that had our food and they hadn't touched the burgers yet and I didn't want to wait another half hour for a burger so I was going to eat it anyways because I was already sick of this place.\n\nI opened the burger wrapper and there was a plastic bread bag fastener ON THE BURGER!! I took it up to the supervisor and he laughed and pointed at the cook and said \""I'll go kill him\"" laughed more and walked away! I stayed there for a few more minutes to see if he would give me another burger or my money back, but he just ignored me. So we left. This isn't the only location that I have had crappy service.