I am giving 4.5 stars to the service but just 1 star for the beverage. Here's the story.\n\nI was thrilled to see a jamba juice in the shopping center I was in. I love jamba juice and have my go to: razzmataz that I always request.\n\nThis time I came in and as always, ordered a razzmattaz. \n\nI got it and went back in the car. I took a sip and realized it just tasted off. It simply wasn't sweet enough and seemed to be lacking an ingredient. I was going to just suck it up and drink it anyway but I was with my mother and as she said \""you should get what you pay for and this wasn't cheap\"" so she went in and nicely told them that it just didn't taste right.\n\nThey very graciously offered to quickly make a new one and even upgraded us to a much larger size. I thought this was great customer service!\n\nSadly, the drink still tasted like it was lacking the sweetness.\n\nI am not sure if their recipe was off or what but I was left disappointed in the taste.