Usually I am not a big stickler for customer service.  It can be there or not as long as the goods are delivered, I am happy.  Customer service, although not required is definitely appreciated and noted to make a world of difference.\n\nAllow me to relay my adventure the first night in Sin City. . . .\n\nThere were six of us, all beautiful girls, enjoying ourselves.  We went out to dinner, we enjoyed a show, we got dolled up and we were ready for some dancing action.  Being a group of beautiful girls, all we had to do to was show a little leg to get into the hottest clubs on the strip.\n\nI got lost in the music, dancing and alcohol for hours before I realized that I was missing something essential in my small dancing purse.  Dude where's my wallet and phone?!?!  Snapped out of my intoxicated haze, I patrolled the club and harrassed security with no luck.  With nothing left to do, I returned to the Venetian tired and defeated.\n\nMy exhausted group decided to go back to the room while I inquire at the front desk about a business center.  I am a responsible mature young lady; I needed to notify my five credit/debit cards that my wallet was missing.\n\nThe front desk lady, whose name I did not catch, was Caucasian with medium long hair, tall, thin and working the hours between 3-4 am deserves an award and to be recognized.  When I told her of my misfortune, she not only found all five customer service numbers on her computer, dialed the numbers for me and waited patiently as I struggled to talk to ppl who may not reside in the country.  Once I had my card situation figured out, I had the audacity to ask if she can call long distance to my boyfriend so I can let him know that I am unavailable. . lost phone and all.\n\nThere could never be a more appreciative drunken fool to have stumbled through the Venetian than me that night.  Yes the Venetian is a beautiful facility with great rooms and a central location on the strip, but it is that lady who has earned my loyalty.\n\nA word about the room. . . We stayed in the Rialto suite - two full size beds, pull out sectional, two TVs.  The bathroom is large, separate shower and bath tub and private room for toilet. \n\nDon't worry, some extremely good samaritan turned in my phone/wallet to security with ID, cash and credit card intact.  The rest of my trip was salvaged and there are now permanent indentations on my phone/wallet from my death grip.