Wish I would have checked yelp review before I wasted $20. I never thought it was possible to f@#* up Hawaiian food... oh boy was I wrong!!\n\nI called in a order for my bf to pick up, Heather took the order (I should have just canceled and hung up then) I order 2 simple plates I had to repeat my order 5 to 6 times for her to get it right. My first plate was lau lau and second plate was a combo with half bbq chicken and lau lau (simple right?) Not for her.\n\nMy bf came home with our food the order was correct. Now the lau lau.... where do I start with this? The lau lau was SUPPER SUPPER DRY and had a nasty freezer tastes to it like it was sitting in the back of the  freezer for month's maybe even a year. Now I know that the lau lau is not fresh and at some point it dose go into the freezer, that's fine. But to be cooking and selling something with freezer burn on it and hella dry is unacceptable. \n\nI called spoke to a lady that could only say \""it's good its good we cook all the time\"" over and over again \nlike she was program to only say thos words till finally Heather got back on to the phone a said sorry. I asked to speak to the manager and she would not let me. She had to hang up with me to speak to her manager Austin and call me back. She called back right away to inform me that there was nothing that could be done. I asked again if I would speak with this manager Austin and was denied. \n\nOver all. I spent $20 in food and had a bite then my bf throwed it away. No credit was offered of any type.\nSeems to me that they deal with a lot of complaints all the time and the business knows that there food is horrible and they will take whatever money they can get. Never will I come to this location again! \nI think the health district needs to give this places a visit.