We stayed here for the first time this last week. While the facility is beautiful, the customer service is horrid. A request for towels took over an hour to receive, the front desk staff don't know much about where things are when asked, when i asked for more coffee for the coffee pot i was told i had to come down and get it, and I left something behind in my room and can't get anyone there to help me get it back. The security confirmed they have my belongings but the lost and found person that I need to talk to is elusive.\n\nThe resort has shuttles to the strip, a shopping center, grocery shopping, and fremont street. Only the strip and shopping center shuttles are complimentary. Fremont Street is $15 dollars per person, it's only a few days a week, and the shuttle goes there at 5 and returns at 9 pm. The night is just getting started at 9 p.m.! Even grocery shopping is $5 each. \n\nI would not return to this resort. When I vacation I want to be somewhere with good customer service, and the Wyndham definitely isn't it.\n\n10 a.m. checkout time not so great after a night out in L.V either!