I had never used Sixt before, but did so over the holidays since they were about 33% cheaper than any of the \""major\"" rental companies. I had used Fox and Payless in the past and did not have good experiences, so I was a little wary about trying Sixt.\n\nWhen we arrived at the counter, we were the only ones in line. The other counters had long waits, so that was a plus for us. I signed up for some automated kiosk check-in, but learned when we arrived that it did not yet exist. Kind of strange, but since there wasn't a line, it wasn't really an issue. \n\nThe car we rented had low miles and still had the new car smell. Leaving the lot was easy (almost too easy... no person in a booth to check our credentials before leaving the lot), and returning was just as simple. The agent checked the car upon return and emailed us a receipt. They did put a hold of $250 on my credit card when we left the lot, and though I don't recall other rental car companies doing this, it didn't really affect me. I didn't need to cancel or change anything, so I can't speak to any issues with that. Overall, the process getting in and out was a breeze, and the car was above average.