In the day, before I had any incline of indie coffee chains(pre Yelp) and when my favourite place to chill out after work was Waterstones, the coffee supplied by its previous occupiers, was more than just well coffee...I mostly went there for the banter, from the baristas.\n\nSo tell me Edinburgh what's happened to this bookywooky shop? Really do nice cakes make up for the gapping chasm of friendliness and passion that used to lure me back week upon week; I think not! Somehow it has left me less warm to the chain since the renovation, just like a random wifi connection.\n\nYep the black/cream walls could do with a good lick of paint, the toilets could be more welcoming, the dwindling book stock could be more...stocky! New coffee team, different position of the coffee shop(why change it if it ain't broken) this place is in real danger of of going either one of two ways. Either turning into an abode that resembles Black Books or a massive Kindle shop? I know which one  I'd prefer?\n\nGod help me if one day I go in and Bernard Manny and Fran are sitting drinking red wine in the corner, swatting strange unseen creatures, while they discuss the reasons not to throw a kindle in the bin, or end the suffering of book lovers and give this place back the dignity and charm it deserves or put it out to pastures new.\n\nI did like coming here, but now as I know it's lost a few regular customers, dropped a few more books since I started writing this email and not really made many inspirational changes to keep me from going elsewhere then apologies to them.\n\nBut if your gonna subtract something then if you add something else you really should multiply to get better results. With great power comes greater responsibility so please Waterstones be even greater and more responsible!