NOTE:  I can't believe there are even 3 stars (let alone 4 or 5 stars) for this crappy company. \n\nI really wanted to like F&O as I like to help small businesses. However, I find the quality of their clothes to be extremely poorly made. But, I am willing to give them slack if they can remedy the return process within reason. But, returning the items proved to be a worse experience than receiving the shoddy product.  I returned the item (and it showed as delivered via FedEx) and now it's been two weeks without receiving a credit. I have emailed them 3x without a response. I tried calling, and have been put on hold for 20 minutes. They say they will call you back, and they don't. I am going to give it another week, and then I am relegated to contact my credit card company to get the charged reversed. Frankly and sadly, this should not come down to this...\n\nAVOID FRANK &OAK!