A friend and I visited Queen's when we were in Scottsdale for a wedding in April.  Being tourists, we relied on Yelp and a salesgirl at Nordstrom for a pre-wedding pedi recommendation close to our hotel.  Queen's was highly recommended, but after walking in, we were sadly disappointed.  There was no A/C (just a couple of fans and the doors propped open) and the place seemed very outdated and run-down.  The staff were super friendly, and I was very pleased with my pedicure, but my friend had a horrible experience...\n\nThere were some major issues with her massage chair, and the staff kept switching her water from freezing cold to scalding hot with no warning.  After doing that about four or five times (and driving her close to madness), I noticed that the water hoses attached to the back of her chair were not connected properly (or broken).  Instead, there was a large bucket behind her chair catching all of the water that was running out!  Even better?  THERE WERE ELECTRICAL WIRES FROM THE MASSAGE CHAIR SITTING IN THE DIRTY STANDING WATER!!!  Hello?  My friend does not need a side of ELECTROCUTION with her sea salt scrub!  At one point the bucket was full so two staffers stopped what they were doing and went to work switching out the buckets (about a 10 minute ordeal) while my friend remained in her chair getting bumped and jostled all about.  Not sure why no one thought to perhaps move her to a functioning pedi chair...or at least temporarily move her while they performed maintenance, but needless to say, her experience was ruined.\n\nI'd give Queen's 1 Star for her misery, but I really did enjoy my pedi.  (sorry, friend)