I am sad to have to write this review, since I love finding great businesses\nand deals to share with friends/family/etc. Unfortunately, I will NOT be\nrecommending Simplicity Laser to anyone. In fact, I will be warning people\nNOT to waste their time and/or money there. I purchased a Groupon about a\nyear ago for laser hair removal treatments. I have done laser hair removal\nbefore at Advanced Laser Clinics and got awesome results. I have several\nfriends and family members who have also had laser hair removal done at ALC\nas well as other places. All of them have had great results as well. So, I\nam no stranger to laser hair removal and how it works. So, my groupon was\nfor 8 treatments, with 4-6 weeks between each treatment. I spent the last\nyear of my life driving 40 minutes to and from Simplicity Laser (in\nGlendale) every 4-6 weeks. I have been finished with my treatments now for\nabout a month. I literally can't tell any difference in the amount of hair I\nhave in the treated area. I will generously say that i have had MAYBE 10-20%\nreduction. This is absolutely NOT typical and unacceptable. I mentioned my\nconcerns several times during my appointments and was blown off each time. I\ncalled to speak to a manager and was told that I should make a \""client\nreview\"" appointment to discuss my results and a possible resolution. I had\nmy \""client review\"" today and was basically blown off again, and told that\nthey weren't going to do anything to help me unless I purchased more\ntreatments. Basically, this company gets you in the door with, what seems\nlike, a good deal...and then treats you at a low level on the machine...all\nthe while trying to sell you more treatments. A good company will treat you\naggressively with the machines, so that you see results. And then you'll\ncome back to them because they work. I am very disappointed in this company\nand their business ethic, customer service, etc.