I have been a member of Golds since February!  The staff at all locations are very helpful.   All locations have different machines!  I walk in it smells like a gym so I don't know what others say. If they don't like it go to private facilities.  I like it it's motivation to keep going!  50+ lbs down later and still going strong!  See you tomorrow!  And by the way their classes are awesome I love Zumba!  Helene and Michelle are great!