I've lived in the area for three years. Since the nearby Ace Hardware went out of business, this Home Depot is the only hardware store in the area. In those three years I have had to make multiple improvements to my house including redoing two bathrooms. \n\nOne thing has been consistent though through all these years. This Home Depot has had terrible customer service. From getting snarky remarks from sales associates while trying to find things, to getting blank stares from \""professionals\"" when asking technical questions. Every time I come in the most helpful person is generally the greeter. Once I get past him I'm generally on my own in the store. If I need help Google is a better source than asking an employee. \n\nThe only reason this is a two instead of one star is because the brand in general is good and because every once in a while I do get some help.