I don't write very many reviews but after three days of thinking about it, I had to write something about our experience. First off I tried to convince my partner to go to HTC because it was much more conveniently located for us, but she insisted because she had her nose pierced at Halo and had an excellent experience. So off to Halo we went. Now keep in mind we knew very little about ear gauging so we definitely needed some information about it. We were met by a woman with very short white hair (adorable hair btw) and a mechanic shirt that had the name \""Vincent\"". Unfortunately she was extremely rude and acted like any question we had was just plain ridiculous of us to ask. To say that it was a humiliating experience, would actually be an understatement. I wanted to walk out but my partner really wanted to go to the piercer at this location. So we continued to endure the rudeness and impatience from \""Vincent\"". I would have given \""0\"" stars if the experience ended then but thankfully we were called back for the piercing by Ana. She was awesome! We will never forget her wonderful smile, funny stories about her brothers growing up and some bodybuilding shows that she has competed in. If we had just met with her the experience would have been A+!!! So thank you for the great piercing. No thank you to \""Vincent\"" who tried to make two RNs feel like the stupidest people on earth.