I've had Portillos one other time before this incident.. And I LOVED their Jumbo dogs. But after the distasteful behavior from their employees i will no longer step foot into there. \nI just got my new chase card and had yet to sign the back of my card. So the lady at the register told me she couldn't use my card unless I had my ID. Wish of course I accidentally left in my other purse. \nI get it, it's a policy. But when my friend with me went and payed for out meals, the clerk did not even look to see if hers was signed. Just swiped it. Uhhhhm okay? When I asked her why she didn't look at the back of her card the lady just stared at me. \nWhen walking away the three girls started whispering and laughing. \nSO UNPROFESSIONAL. \nI've been in a customer service job for 5 years and would NEVER treat a customer that way. \n\nIt's not hard to look at a customer and explain a policy. \nWord of advice: skip it, go to Teds.