Not sure what is happening, but two visits and two messed up orders.  Both times it took them more than an hour and half to prepare our pizza.  The first time they apologized for the \""slow service\"" and the fessed up that they lost our order.  Six weeks latter - they DID EXACTLY THE SAME THING AGAIN. Not only did they lose our order, but then when we got home they gave us the wrong salad order.  Their pizza is not good enough to justify this type of wait.  We will look for another pizza place that manages their orders better.