TERRIBLE customer service. As I was in line, other customers and I watched the desk person have a conversation with someone who seemed to be a co worker. The people behind me said they had seen her put her hand up so I went up to the counter. She continued talking so I waited. The coworker directed the counter persons attention to me. She replied to her coworker that she had not called me up. I asked if she wanted me to wait or go back in line. She instructed me to go back in line. As soon as I got back to the waiting point, she yelled, next in line! Absolutely atrocious! I will appeal to my employer to use a different airline from now on since their baggage fees make up for or exceed the other airline's fares. I am done with Spirit. Not the first issue I have had with them, but it WILL be the last!