So far, I don't like it here! We just checked in and so far the customer service has been horrible....okay we decided to self park and it is crazy the distance you need to walk to get to the reception area, where there was a crazy line and only five people checking in customers. We finally got to the counter and let them know that unfortunately we we unable to stay our second night...reply..you will need to call Expedia. here Here is the thing, my husband called the hotel and was transferred to reservations and got  Expedia! Okay so we then get our keys and info and honestly she didn't tell us one thing about the hotel and barely gave us info about where the  room is...then we find the room, and it's on the housekeeping floor...never get put in rm 2248p,,,,you look at @ nothing...oh then we get our Barry Mannilow tickets (yes a fan) and the guy tells us nothing...not when to be there...where to go! Nada! So I just got here and we are still on the phone trying to not stay here another night! I will never stay here again!  Oh and there is nothing in the mini-bar and there is this out-dated tubed television on the right side of the room and the bed is in the middle,,,,,really? Never again! I hope Barry is worth the hassle...oh and when we called Expedia, they called Paris who stated they would still charge us for the room night! What a disaster!