This will be concise: we requested a quote for my iPhone issues, and were immediately sent a text by the technician, Eric.  I wanted to support him because he is a UNLV grad and had good reviews.  He gave us a reasonable estimate but said he could not do the repair until the weekend was over because he was missing parts.  We told him never mind because we needed it done over the weekend.  He wrote back that he located the parts and gave us a time frame.  We agreed to a specific time and location on Sunday.  He said he would text us when he was on his way.\n\nWe never heard from him, so at the scheduled appointment time, we texted and called him.  We did not get a call back or a text back.  So he is unreliable and I still have a broken phone.  Don't waste your time.