This place has gotten too big for their own britches. Can't tell you how many people told us we had to go here while in Charlotte. What a disappointment. The wait staff is dismissive and snotty. The food is average BBQ. I had the ribs. The temp in the smoker was too high and the ribs were not left in long enough. This produces two problems. First, the outside of the ribs were scorched and had an ash taste. Second, the ribs were carrying too much fat that had not cooked down. My wife's pulled pork was almost without flavor. The sides were actually bad and tasted old. On top of that, Mac's serves a variety of local beers. When we asked if we could have a sample of TWO, we were told that we would be charged! I have never heard of that and have not seen that as the norm while here in Charlotte. This place may have all the locals fooled, but don't get sucked in. Lots of other great places in Charlotte that actually want your business.