This gym has the most rude and condescending staff I have ever encountered! The ring leader being John M, the sales manager. This guy struts around like a cock in a hen house. He has treated myself and my mother so horribly that I go out of my way to work out at another la fitness. Many of the trainers act like they are too good to be there and are lazy. Asking for help with a machine is never fun. I will not be renewing my membership with la fitness and have made it a personal mission to spread the word of the negative ugliness John has fostered at this location.