I have been to this establishment a few times because it is the closest to my home. Each time I sit in the drive thru wondering why it takes so long to make coffee beverages and what is the point of a drive THRU. However, I have gone inside as well and the service is still slow. My order has never been wrong, but I always have to leave with ample time for work. The people that work there have an okay attitude -not really super pleasant, but not rude or mean.