My daughter was moved to this facility after going to the Children's Cancer Center for over 10 years.  Her experience has been so sad, first time two months ago for her first IVIG treatment there:  We always have someone go with her, we were told no seats for any visitors and we were to wait for 5 hours in the lobby.  Then she has always had her IV in her arm and they argued with her about this and told her it had to be done in her hand!  Down fall number 2!  I feel that since we have the insurance and pay the bill we have patient rights and my daughter was refused to have her treatment administered as she had done it for the past 11 years.  Next they ran her treatments too fast and may have even used another form of IVIG!  She has been sick after both treatments and this last one she had to go to the ER the following Monday after her treatment.  We are lost!  We wonder if they listen to their patients or just farm them in and out?? This is how my daughter feels and my feelings are the same.  Patients have rights and Comprehensive Cancer needs to listen to the patient, the patient knows their body better than anyone.  Since my daughter may be heading for a relapse.