Alot of people hate dealing with car dealerships, auto repair shops, etc because most of the time they feel like they are being ripped off, talked to like they are idiots, or the interaction with the people are just more trouble than its worth. I am a shade tree mechanic and absolutely hate letting anybody else touch my car as i do 90% of my own work and trust very few. Tires happen to be one of those things you cant do yourself because of the machines involved and for that i usually go to Discount Tire. After a very negative experience at the West Flamingo location where i honestly was told i don't know what i am talking about i wrote a letter to the Discount Tire office and was contacted by a district manager who sent me to the location off Blue Diamond across from Silverton. This is where i met BILL the manager of this store and his crew, who when i arrived promptly cared for my car and listened to me about the difficulties with my particular set of wheels (rather than not listening and telling me im wrong like the other store). I wan mounting a tricky set of high end forged wheels that required some extra parts and sensors for the car they were being mounted to which is why it took 3 separate times for me to go back and forth the the store to finally get the job completed. During the different times i returns there were bottlenecks that needed to be addressed but at no time did i feel like the store and its crew ever did not have a hold of the work that was being performed, it was just a matter of my parts being difficult. In the end all work was performed and completed and their patience with my job was appreciated as i know its not the typical mount and balance on a Ford Focus. I have now found my go to people for tire labor and will recommend them highly for the customer service and patience.... walk in and ask for BILL.