Well. After a five hour drive we had the wonderfully terrible experience of meeting TJ at the check in counter. The most unhelpful uninterested person on the planet. The reviews on here are correct, check in is a pain in the you know what and helpful service is apparently not in the employee manual. I haven't even seen our room yet....The room was something I would expect to find on Fremont street only our hotel there was cleaner, cheaper and much more friendly. The tropicana room smelled weird. Like smoke and cleaning fluid and must. Overall the bathroom and linens were clean, the tv was a nice flat screen and the bed was comfortable. Overall I would not stay here again, the service cast a shadow of ick over our Vegas experience. Go to the flamingo or MGM instead.