I rented a full size SUV and was told when I got there that it was not available and I could take a mid size or a mini van.  We had 5 adults with golf bags and luggage.  It was a very tight fit and not what we reserved.The employees could have cared less and told me that we could just go back to the airport and rent from another company.  TERRIBLE CUSTOMER SERVICE!!  They only had one shuttle in service so we waited 1/2 hour before getting picked up at the airport and the check in and out process was terrible.  VERY SLOW SERVICE.  DONT RENT FROM THIS COMPANY!  IT IS NOT WORTH THE LOWER RATE!