We checked in and headed up to our room. Upon opening the blinds we had a view of construction, and a dead animal carcass. I immediately contacted the concierge to request a room change. I was waiting on hold for a long time. My husband went down to the lobby, while I waited on hold, to see if he could get better results going to the front desk. I remained on hold. I spoke with 2 different managers that were extremely rude, and told me that they had no available rooms to change me to. They didn't care about anything I had to say, and basically it was too bad. My husband spoke with someone at the front desk and they told him there was a room available facing the strip but it would cost extra, which would have been perfectly fine. However, when the person tried to request the room she stated that there was a note on our booking stating that we could not be moved. What a terrible way to begin our trip. \n\nNext, we had access to a private pool that was open later than the other pools that we decided to go relax in. Well, guess what, there were drunk people jumping over the gate to sneak in. One of them tumbled over on me while I was sitting on the pool chair. Another threw up directly behind me. We gathered up our belongings and left. I immediately contacted the front desk. I was told that such behavior is expected because \""you are in Vegas.\"" I explained that it was a private pool and not a free-for-all to come in and swim, otherwise why bother paying the extra money to stay in certain areas of the hotel. Again, the staff totally didn't care.\n\nThen, when I pulled out the extra blanket from the closet, it smelled like cigarettes, and was stained! I didn't even bother letting anyone because I doubt anyone would have cared.\n\nIt was truly disappointing. It was my daughters birthday, and it really was a huge disappointment that the vibe was so negative at the Venetian, especially when you pay so much to stay there.\n\nI will not be back again. Next time I'm in Vegas, I will stay at another hotel on the strip. Take my advice, STAY SOMEWHERE ELSE.