Dunkin please step it up, I do run on Dunkin like lots of Americans, but you're not my desired 1st choice in Charlotte. While this great location, it was really dirty. I mean like everywhere. I grabbed an ice coffee, I don't think my server had ever made coffee before. My 'coffee' was pure sugar and milk, but that wasn't the worst part. I get workers have off days, but I can't excuse a dirty food establishment- Especially on a slow Sunday afternoon. I went upstairs to grab a sit, but  quickly left because there was food everywhere and it was freezing !