I give this place no stars......I have been without an oven for over a week now.  WORST CUSTOMER SERVICE EVER....and I can say that after working for a bank for 18 years.  Sure they sell the used appliance but what they don't tell you is that within the 30 days you find an issue they will refuse to fix it.  They schedule a repair man to come out, which by the way didn't happen on the scheduled date, because Becky has no clue where her employees are at.  He finally comes out and says it is the thermostat, couple days to order the part and he will call us.  Well the couple of days came and went and now it has been over a week and now Becky has decided to take an extended vacation and can't be reached.  My advise to Sun Cities Appliance,   Close your doors until you can live up to what your business is trying to do which is \""selling slightly used but in work condition\"" appliances. Stop taking advantage of the people of Sun City and return people's money since you are breaking your own contracts.  You should not offer store credit when all you do is sell crap.  If you refuse to fix, a full refund is in order.