If I could give them negative stars I would! I bought a Groupon that was $70 for a haircut  and highlights. I called to make an appointment and a man answered \""Hello\"" in a very hurried way. I stated that I had a Groupon and I needed to make an appointment. He very rudely said \""Call back tomorrow\"". I called back the next day and he again answered and said \""hold for 2 minutes\"". After my 2 minute hold he answered and made an appointment for me but was still very rude. The day of my appointment he called and left me a message canceling my appointment one hour before I was supposed to be there and said to call back to reschedule. I called back later that day and he said \""call back tomorrow\"". I called back the next day and he said \""I'll call you back in 10 minutes\"". Its now been an hour and i'm still waiting for the call. I ended up calling Groupon to get my money back because I do not want this guy to touch my hair! Horrible Horrible Horrible customer service.