Locker Room sucks ass\nThe locker room is WAY too small ... they have a whopping two benches that comfortably sit 4 each, so a whole 8 people fit in the entire room at any given time. The rest of the locker room is wasted by \""premium\"" lockers that virtually NO ONE uses. Then there's the very awkward positioning of chairs where people can hang out and lounge in the locker room while you are changing in front of them. And although there's signs that say \""no cell phone use\"" in the locker room, the people in those chairs usually have their phones out with backside cameras facing YOU.\n\nUndependable shower water temperatures.\nThis places has gone weeks without hot water in the showers, and it's always hit and miss. It's been over 3 months and they can't seem to get it right.\n\nMachines in various states of disrepair.\nThis place is brand new and still there are numerous machines in  various states of \""broken-ness\"". It's just amazing to me that these machines are left broken for months on end. Do they ever use their own equipment?\n\n\""Opps for got to tell you\""\nSo while getting the sales tour we were shown the tanning bed, of which the salesman just forgot to tell us that it was an extra charge. After telling management about this scam, the response was \""sorry\"".\n\nOne decent thing is that they supply razors, q-tips, antiperspirant, bodywash, cream rinse and shampoo in the locker room/showers.\n\nI wish I had gone back to the YMCA rather than get locked into a 2 year deal with this poorly managed gym. The Y does not have any long term contracts and they have a pool, racquetball courts, basketball courts (of which Gold's has none) along with two workout rooms and all cheaper and without a long contract ...