This is the worst BK in the valley. Seriously, drive two miles over to go to the Charleston/215 one or the Town Center/Summerlin Parkway location. \n\nI went to this location 4 times before giving up and driving farther. Cold fries (that you wait 10 minutes for), wrong items (twice we received either two Cokes or two Diet Cokes when we order one of each), items incorrectly made, missing items, and what was best, was when they didn't even know what went into the Family Meal when it was out for a limited time. The cashier did not believe me when I said it was supposed to come with a toy, nor did the other cashier, until they finally got a manager out of t he back who laughed and said she guesses she better train out on the new menu item. \n\nDrive the extra 5 minutes, you'll make it up in speed of service and not having to go back to get it fixed.