My fiance and I went to this location for dinner, our receipt lists the time as being 8:42 p.m. He had been to Red Robin a few times, but this was my first, and most likely my last. He hadn't had any problems the times he's been before, but everything about this visit was awful. First, we asked for a booth and we were sat way on the end by a door, and it was only a half booth, the other side were chairs... it felt a bit like being in a hallway. I used the restroom before we ordered, and it was not clean. There were two open stalls, one looked clogged, and the other one I used did not have toilet paper installed. Luckily, there was a wrapped roll elsewhere I grabbed first. One of the sinks was leaking and constantly running and there were paper towels overflowing all on the floor. When I got back we ordered water to drink, which tasted awful. By 2014, I would expect restaurants to know how important it is to people to have filtered water. Fries were brought to our table, but the server did not clear the empty tray, someone else did as they were walking by, and our \""bottomless\"" fries were not refilled. We ordered, and waited. The food seemed to take a long time for what it was, and our server again, was not the one to help us. Someone else brought out our food and our server was nowhere to be found for most of the evening. She did not check in on how the food was, and I had to wait a long time for her to walk by so I could flag her down with a question. I asked if I was served the kids meal of what I ordered - I ordered the battered chicken and shrimp - which came to the table looking dismal, and quite frankly ridiculous. I have a photo I will post. It is a giant plate of fries - as if they are the main part of the entree - and just a few small pieces of chicken and shrimp tossed on to the side as if they are the garnish. It looks laughable in the photo. When I asked if this was the kids meal, she said no it was the adult size, and did not offer to bring out anything else to make it more of a meal. Both my fiance and I were flabbergasted that you would charge $12.99 + tax and tip for this - it was overcooked, the shrimp were rubbery, and quite honestly, I could have bought this at the grocery store for wayyyy less money and made it better myself. My fiance's drink ran empty most of the night, as did his fries. We waited for our check to come, and the only time our server came back quickly to the table was to collect our money and her tip. Overall it was one of the worst eating-out experiences I've ever had... The chicken was half the size of the chicken strips at Applebee's, just an FYI, and they charge about half what you charge... they are double the size there and they serve it with three pieces.