I found water pooling around my fridge so went to Yelp for a recommendation. The fridge's 2-year warranty had just run out. \n\nA very nice guy came on the early side of the 2-hour window. He was professional and respectful. However he did not find the true problem behind a leaky fridge. He said it was plumbing--luckily I have a home warranty and the cost for a plumber to come out was only $60. The leaking continued so I had a second plumber come out at no charge. Both plumbers demonstrated how this couldn't be a plumbing issue--the pipe was dry. \n\nSo I called E&J back and this time the guy did find a problem with the filter casing and replaced it.\n\nBut the fridge leaked a third time before it was (fingers crossed) really fixed. Apparently the root problem is using an off-market filter. I'd used off-market filters for the past two years so I'm not sure how true this is but whatever. I guess I'll enrich the Whirlpool Corporation by purchasing overpriced filters.\n\nStill, I would have liked for this to have been discovered 3 weeks sooner. \n\nNote: no weekend or emergency service. The service charge to come out is $79 but this is also deducted from subsequent repairs.