I can't say that I had a great experience.  \n\nI was having a particularly weird issue where my AC wouldn't turn off after reaching the set point, but this issue would come and go (usually with rain).  I was suspecting something electrical was bad, but not sure what.\n\nI called and response time was good.  He checked everything and said it all looked fine, and that it must be my thermostat.  He offered to replace it for me, and I declined.\n\nI replaced the thermostat but the issue came back after the next rain.  I ended up getting a separate issue with my other unit, and I decided to call back to have him look at both units.  He said he was really backed up and wouldn't be able to make it in a couple of days, so I called someone else (search my reviews and you'll see who).\n\nThe other HVAC tech found a litany of issues that Flores missed.  Bad caps and contactors, dry rotted fuse box, old fuses, and dry rotted thermostat wires on the roof (most likely cause of my issues after rain).  I'm happy I found someone who took the time to check everything and listen to my description of the issue.  \n\nUnfortunately, this person was not Flores A/C.