6 mos later and still NO shutters! have finally contacted the registrar of contractors since the BBB is NOT an enforcement agency. Shuttercrafters wanted to discount my shutters and for me to pick them up and install them myself which will void my warranty and not guarantee me that these will actuallyt fit. I just remodeled my entire home, dealt with over 11 different contractors over the past 8 mos and not one has even come close to the unprofessionalism and thievery that Shuttercrafters has!  This company has robbed me out of $1000 and left me high and dry!