I have observed little to no reviews. Could be folks have given up. I agree with the little sample cups, it shows to me the employees are not real happy about coming from behind the counter. Just last month we lost our rewards program to a electronic book that you need to enter your phone number for as many yogurts you have purchased. They count on you not spending the time to do that. They need an IT guy to fix that. Product is great, service is not.