They forgot a $3 bagel and when I call to inform the manager says it's no problem and to come back in the next day for a replacement. The next day I did that very thing, except the manager was not working and told nobody about the mistake. \n\nSo there I am the next day with a skeptical staff of employees thinking I am trying to scam them. They were getting ready to give me the shorted bagel after they asked me 5 questions, but by that time I was embarrassed in front of a crowd of people, which quickly turned into anger and I walked out donating to a company that does not appear to need donations.\n\nThere was another indecent a week earlier where I ordered a Bagel Strudel and got some hard stale loaf of something with nuts and berries in it. I ate 1/2 and threw it away and never complained.