The facility is beautiful, nice and clean with great massage chairs but the service was terrible. I came in with my cousin. I got a mani and pedi and my cousin got a gel manicure. I was out in the chair and put my feet in water for 40 minutes before they started servicing me. I wish they had at least done me first and then my cousin so that she wouldn't have to wait a whole hour before I finished. They didn't apologize, and did mediocre work on my mani and pedi. They saw how unhappy I was about the wait and told me that the others made an appointment.