If I could give this McAlister's Deli ZERO stars, I would. \n\nI had the worst experience ever here today. \nI met with my boyfriend here for dinner today and was extremely disappointed. \n\n1. Walked in and had to wait for almost 10 minutes to have our order taken. There was not a line. There were plenty of people. But they were \""busy\"" doing drinks and putting together orders. We were standing right up front. They saw us, didn't say anything like \""we'll be with you in a minute or anything\"". The restaurant WAS NOT busy/slammed by any means. I am very understanding with this kind of stuff usually but this was just ridiculous and very rude. \n\n2. Okay, so we order, and we both order sweet teas. The guy says the sweet tea is being made and it'll be ready in a minute. But, he gives me a cup of sweet tea that I guess was at the bottom of the barrel. Thanks pal. So my boyfriend doesn't have a drink and we sat down. I joked that his drink will get here after his food and we laughed it off thinking it will be brought to us within minutes. Welp, 15 minutes goes by. We get our food. STILL NO DRINK. We had to remind the young man about the drink and he said it'll be a couple minutes. My boyfriend even said he would take a Coke instead because he was thirsty and the young man said to just wait it'll be ready soon. OKAY...... So 5 minutes later we get our tea. ...... AFTER we are half way through with our meal... Are you serious? No apologies or anything for the wait.... by the way. \n\nBesides the fact that they completely skimped me on my mac and cheese and gave it to me in a \""to go\"" container... not in a bowl like they usually do when you dine in.... the food was good. Last time I visited my mac and cheese was so cold it was gross but I hate to be a pain and I didn't say anything and just ate it thinking it was just a one time thing. This place has gone WAY WAY DOWN HILL. \n\nMy $17 was thrown away today. \n\nI usually don't like complaining but this was just too bad not to say anything. \nI would NOT recommend this McAlister's Deli to anyone. \nIt's a shame because I work in the same shopping center and will not be able to bring myself to return. I love McAlister's in general.....so that sucks. \n\n\n:-/