The worst customer service by server and manager. We've been coming here for years. Tonight's experience is one of the worst restaurant experiences I've ever had. Supposedly there was a computer error with our food. Fine, I understand it happens sometimes. However while waiting two hours, we repeatedly asked our server about our dinner. We got the same response every time. \""It'll be right up.\"" He did not\nconsider actually checking on the food. All the tables around us came, ate and left. Meanwhile, our server could not even remember to bring water to the table without being asked multiple times. \n\nAfter I stopped asking nicely about our food, the server finally went to inquire. The manager offered to comp two beers for waiting two hours if we wanted to just  leave. How generous. Otherwise she offered to discount our meals and offered us what we thought was another round of beers. She did not even follow through on that promise. We were given one free beer each. Pathetic. Over 80% of the restaurant was filled with people from our convention. People who make it a point to dine here every time we come. \n\nThe server never apologized. Nor did he bother to even clear our plates.\n\nThere are plenty of other places to spend your money where it will be appreciated.