So far this place gets a one star from me because I can never get in! Everytime I try to go here, the line is over an hour, sometimes an hour and half and when I'm in Vegas in the middle of the strip, there are way too many options to waste my time waiting. I glance at the people who did sit through the wait and all I see is boring blah salads that look like they were prepackaged from the grocery store and I start wondering is this place really worth the wait? Even when I tried to go to the New York location, I ran out of time so maybe its just not meant to be? But still, I'm just curious to try the frozen hot chocolate, supposedly their speciality, so I'm going to keep trying and hope there's a time when there's no line. But the managment has got to do something to decrease the wait here. More seating perhaps? But for now one star based on the line alone. If I ever get a chance to go, I will update this review.