No long stories....\n-didn't get non-smoking room as requested\n-room DEFINITELY did not look as advertised on-line\n-linens with holes\n-shower curtain (yes, I said curtain) stained\n-elevators were not working\n-people were stuck on elevator; needed to be rescued\n\nPositive was front desk service polite and manager gracious enough to refund cost. We moved to Mandalay after an hour of deciding whether to stay or not.