I love this store, they give you a 30% discount coupon when you walk in.  The sales associates have calculators and assist you on the final price after all the discounts.  \n\nI bought a brown purse last week and used it for a week, I really didn't like it and wished I bought a bigger black purse.  They let me return the brown purse (with receipt) and I was able to get the purse I really wanted.\n\nIt was an easy return/exchange.  \n\nAll their staff is friendly and helpful, it's a very pleasant shopping experience at the Coach Outlet Store.