We have been to this location several times. On each of the occasions, the service has typically been pretty great. However, the food is always not been so great. The food is usually lukewarm at best. They even have new oven baked bowls which I thought would make the food warmer but if anything it was worse then the last time I went there. The food at this Olive Garden location simply sucks compared to other local Italian restaurant places you can find in the Charlotte area.  This is just another chain Italian restaurant that should be ignored unless you are in a city that only has the Olive Garden as an Italian option. Goodbye Olive Garden. I can see why investors and myself are done with this restaurant. Stale and overpriced. Peace.