The following is an e-mail I sent to LVAC \""customer service\"" today. This sums up my thoughts about LVAC.    This is the 6th (unanswered) e-mail... and there have been no less than 15 calls.. requests to speak with a supervisor without a response.   I've had it with this company they are Extortionists!   \n\nIf you join LVAC you are likely to be robbed in multiple ways!\n\ncopy:\nI am sending this e-mail, though I know that it will likely go unread.  Ignored.  Just like the phone calls coming in to your corporate office.\nSHAME on you LVAC.\nI first became a member back in 1998.   I was a member for many years. You guys were great!  I'd recommend all of my friends.\nNow, you treat your customers as insignificant \""cash sheep\"".   You care not a single bit about their well being, and you try not a single bit to provide a quality experience.\nMy husband was robbed at your gym.  Someone broke into his locker and stole his things.   You did nothing.  In fact, you did worse than nothing.  You dissuaded us from calling Las Vegas Metro.   Oh, we should have done that!   Instead we went to the station to file a report the next day.    But looking back, Metro should have been called.  Your members should have had the wake up call of seeing cops in their gym, so that they could realize that this was a threat that was going on REGULARLY!  That's right, I understand that it happens all the time!   You tell your members who are victimized that this is a RARE occurrence.  You feel good about lying?!?    I hope you're proud of that.\nShortly after this event, I called to cancel our memberships.    We were too anxious to continue working out there, now that we knew we were putting ourselves at risk.   I'd discovered that someone else I know was assaulted and her car was stolen right in your parking lot.  I guess your too cheap to hire proper security.  Because you DO NOT CARE about your members!!\nNow, the person of extremely limited intelligence that I got on the phone did not cancel my memberships, as I'd requested.   I'd asked for a supervisor to call me 12 times now!   I call a couple of times each week to try and resolve this.. WITHOUT handing your close to $400, since that what you claim I owe now.\nYou are going to be sorry.    Consumers turn to the internet now to evaluate their options.   You think you have a lot of negative press now?!?   Oh, just wait.   More is coming.  A lot of it from me.   And I network.  \n\nSincerely,\nformer LVAC member for over 10 years.