OK, here's the bottom line.  Carlo's bakery is a world famous name.  You are going to have to wait in line and it is going to be crazy inside the bakery, as every bakery should be.  Get over it.  This is a real New York style bakery (which I have seldom found outside of New York no matter what the sign says).  New York baked goods are less sweet than out here and the flavors are more subtle. . . the way it should be.  Everything I had was SPOT ON as far as flavor and presentation goes.  On a scale of 1-10, cheese cake was a 9.  Crumb cake was a 10.  Canaille was a 10 (was pre filled which was a little disappointing but still nice and crispy.  Brownie with nuts was an 8.  Both the carrot and red velvet cupcakes were a 10.  I am a baker and very hard to please.   I say go, wait in the line and enjoy some baked goods the way they were meant to taste.