I wanted this place to work out. One of my Boyfriend's co-worker's John, RANTS about this place. I've read their menu about 6 times in the past year. We came here one time last year & ended up walking away because the NIGHT STAFF don't seem to care too kindly about customer service. They just rude, \""What do you want?\"". My boyfriend & turned right back around & told the guy \""I'm all set\"".  If that wasn't our FIRST bad sign.\n\nLast night at 9pm, (wasn't busy) we tried it & when we should have turned right back around. Same thing again. \""Yo, what can I get ya?\"", it was better than the last time. LOL we ordered two philly's. The guy took the time to ask me if I wanted onion. I said no onion PLEASE. Now I'm standing there reading the big sign in English, about how they PRIDE themselves on accuracy . Also make sure you get the receipt or the meal is on them! (cool!!!)  I'm thinking \""WOW, they know to please their customers.\"" \n\nAt this point I'm trying to find a clean table, okay so I wipe down a table myself with my lemon scented hand wipes... I'm dying from the aroma coming from the kitchen.\n\nFOOD TIME - The meat was DRY, it tasted like I was eating STEAKUMS ( ew ?!), with a hint of seasoning. VERY bland & dreadful food. Mine came with hardly any prov. cheese, I had ONION & mushrooms weren't cooked! I thought they would of sauteed the mushrooms at the very least on the grill. A philly is supposed to be juicy, flavorful & and most of all LOADED.\n\nEven after the bad first expereince, I gave you the benefit of the doubt guy! I tipped & I still ended up feeling like I'm the bad guy. How does that work?\n\nI'm putting my foot down, this place deserves a one star rating. I hope the Owner reads these reviews..