I hate to have to write a bad review but I hope that maybe the owner will read and take suggestions before this restaurant closes like the others have in this location.         \nWe went in at 630 on a Saturday and the place was pretty empty. The menu and the signage outside both mentioned \""happy hour\"". I guess we weren't in the right area because we asked if we could get the happy hour price for an appetizer and were told that was in the bar only, like two tables away. So whatever, no big deal that brought our pepperoni cheese sticks to $8 instead of $5.50. If they would have been better I wouldn't have cared. The pesto and marinara sauces were good but the cheese itself was small so when it was breaded and fried it was quite dried out. I should have thought better and not have ordered the eggplant Parmesan but I wanted to give it a try. It was also too thinly sliced and therefore dried out as well. My daughter got the chicken panini w fries and liked it, my son went w the breakfast burger and liked the egg that was still runny. My daughter asked for ranch for her fries and my son asked for some as well. No big deal. They brought out the customary small plastic cups w ranch. I must say I was unpleasantly surprised to find that we were charged $.79 for each small cup of ranch. I know the two criticisms total $4 but it's more the point of trying to make a great impression on first time customers. Old Spaghetti Factory couldn't make it and that was better so this place needs to turn up the WOW if it wants to make it.