UPDATED. \n\nMy initial very frustrated and dramatic review read as follows:\n\nBililng practices are at best negligent and at worst fraudulent.  \n\nI started going to the studio per a groupon.  I enjoyed the experience so much that I purchased a discounted 20 pack of classes.  When I purchased the classes, my credit card was charged.  However, the purchase didn't show up in my online account so I couldn't schedule classes.  I called The Studio and they told me that they'd credited the classes to another student but they did remedy the situation. \n\nFast forward about 6 months and I am reviewing my credit card statement.  Lo and behold a mysterious charge from the Studio shows up for $130.  I have not even been back there in months and certainly have not authorized any transactions to this business.  I am now disputing the charge via my credit card. \n\nThe yoga is great but all these terrible billing practices make it not worth your time in the long run.\n\nUpdates:\n\nAfter reading this, the studio owner went out of her way to contact me to try and correct the error.  She contacted me several times over a month and offered to resolve the issue in minutes if I called her.  I couldn't manage to find time to call her, but she refused to give up and tracked down my information and resolved the situation in a way that goes above and beyond what can be expected from a business owner.  I can certainly say that although I was frustrated by the two billing mixups, this business went out of its way to accomodate and help me, even when I couldn't go out of my way to try and correct the error.  I am thus updating my review to 4 stars- not quite 5 due to the initial errors- but they certainly get 5 for the way they managed this.  \n\nAlso, as previously mentioned, the yoga is great.