I went there because I had a couple of free gift cards.\nWe did the call ahead setting for 6:15pm we got there around 6:10 and waited till around 6:20. At this point we were told to follow our hostess to the table. Ohh wait we haven't cleaned your table yet. So finally around 6:30, when we were able to be seated. We asked out Hostess what the \""Outback Special\"" was, she told me it changes every day, and to ask out waitress. \n\nOur waitress was shortly at our table and took our drink order and our appetizer order. About this time a couple at the next table were seated. (more on them later). When we asked the waitress what the outback special was she said \""it's a steak\"". Everything was going fine, and it was around 7:30 and were were still waiting for our salads/soups. When I looked at the couple who were seated after us,they were getting their entrees. Finally at around 7:45 we got our cold soups and warm salads, My soup had been sitting so long it had that film on the top. Our waitress said they have new people in that back and they are are running behind, they have only been there a few weeks. Finally our food came and then the manager came on her own accord to say the kitchen was running behind. When our food came you can tell that had been sitting for a while as it wasn't \""fresh\"" hot.\n\nEverything else went well, after that. \n\nOverall: I'm not stupid, I knew my food was sitting in the pass for awhile and it's been forgotten about. Don't give me a line, tell me the truth. Comping me a blooming Onion doesn't make good for forgetting about a customer, and then not telling the truth.