If I could choose no stars or negative stars I would. \n\nI purchased there Groupon deal to try this place because my friend recommended them saying they were great and since I have 2 dogs it was a good deal. Well I made an appointment for Sunday they call at 915am on Sunday when my appointment was 10am saying their groomer called in, which was inconvenient but was rescheduled for Monday at 9 so it was okay. When I called to make the appointment I talked to the guy for about 10min about my dogs, gave him their breed, age, said they weren't spayed or neutered & also weren't other dog friendly. He said he would try it out to see how she acted around the other dogs & if it didn't work he would just be put her in a kennel after grooming until I picked her up. I show up at 9am Monday morning drove 25min from my house to get there & when I arrive its a woman working who asks a few questions and I tell her everything I did to the guy while making the appointment. She then has another guy come out to say they have no kennels (which I made an appointment) so I should come first or at least have been told to schedule for another time. But then starts saying since she's not fixed she can't be there anyway and then goes into talking about her temperament. Then asked if I was going to breed her & it would be in my best interest to breed her soon & get her fixed because she will cause problems in the future. Which thanks for the advice but if you can't groom my dogs which is the service I came for why are you lecturing me about my pets & I've had my share of animals I don't need your input on MY pets. Very unprofessional and should really get all their staff on the same page. Even if my dogs were spayed/neutered I would never take them there after that interaction or recommend them to anyone.