We were going to have dinner at Monsterland (which is awesome by the way) but they had an hour wait as it was Prom Night.  So we walked down to de la Cruz Bistro.  \n\nWe were told that there was a 20 minute wait which seemed strange as the restaurant was only about half full.  We were informed that the wait was due to the kitchen being overwhelmed (half full and on a Saturday night???) So we sat and had drinks while looking at our table that was already setup.  \nWhy not seat us at the table and give us some bread while we waited? So we sat, and sat, and sat for over 45 minutes at which point we were moved to our table.  \n\nWhen we went to order the waitress told us that they were out of anything with beef or chicken in it. so we ordered off of the 1/3 of the menu that they had. \n\nWhen our food came my wife asked for Parmesan cheese for the pasta dish and was told they were out of that.  Another person in our party ordered pasta with shrimp and on his first bite got a frozen shrimp.   They took his meal back but didn't offer him a replacement so he sat and watched the rest of us eat.\n\nWhen we asked to speak with someone about our experience a waiter came over claiming he was the front of the house manager.  When we relayed our experience to him he said all he could do was take the meal that we sent back off of the bill.  He acted as if he was doing us a favor by taking the meal that my friend didn't eat because it was uncooked off of the bill.  He then started to argue with us and become very snotty and walked away.  \n\nWhat a terrible experience and I guarantee none of the six people in my party will ever eat there again.  \n\nRecap:\n- We waited for almost an hour in a half full restaurant\n- They were out of about half the items on the menu\n- Although they have quite a few pasta dishes on the menu they were out of Parmesan cheese\n- One meal had frozen shrimp in it\n- When the 'Manager' came over instead of just saying he was sorry about our experience he argued with us and walked away in a huff\n\nDo yourself a favor and don't patronize this place which is mismanaged and doesn't really care about the satisfaction of it customers.