I don't feel that much goes into renting a car, except the usual stuff: picking it up, waiting in a line, deciding whether to get insurance, knowing to put gas in the tank before returning, and returning the car.  Fine.  No problem.  What I have to say for the small Hertz location in the Flamingo Hotel is that there wasn't a line and it was easy enough to drop off the car and put the key in the box when no one was there.  Thanks.\n\nWe rented online and had the amazing option to have free services to drop off the car with us.  It asked us for our address, too.  Super.  Now, if I misinterpreted what this meant, that is fine, but the problem is that after we completed our purchase, the address for pick-up we had entered wound up not being the one on the receipt.  We called Hertz at the Flamingo and left a voicemail, just to find out what to do.  No call back.  So we called again.  Left a voicemail.  No call back.  We went to pick up the car at the time expected, simply hoping for the best.  When we got there, the Hertz employee gave us our car, no problem.  When we expressed our concern about the lack of a call back and the confusion about picking up the car, we were ignored, and the pick-up-the-car process continued as if nothing was said.  No, \""Sorry for the inconvenience, we'll look into it.\""  Just continued on.  I may have even looked around the room for confirmation I was really there.  I felt as though nothing we said during the process was actually heard, questions were not thoroughly answered.  And all of the directions given by the Hertz employee were so confusing that each time I heard one I looked at my girlfriend, she thought for a second, then interpreted.  \n\nAnd somehow, a reasonable price for a rental astronomically increased with additional charges for this and that.  Maybe usual, but it just seemed strange.  No thanks, Hertz.  Please improve service.  And return phone calls.  Or get rid of your voicemail.  Please fix.\n\nIf you go here, you will get a car, and it will likely drive.  But everything in between just won't be excellent.