We called TNP to replace two gates in our yard. Jimmy showed up on time, and the work was done quickly. He made gates very similar to a photo I chose off the internet, and they were installed very quickly. That's where the positive experience ended. Our front gate is hung crooked. When my husband pointed this out to him, he stated that it's because the wall that it attaches to isn't level. That may be the case, but being as we aren't the experts, I'd prefer to have the expert point that out to us while doing the work, rather than us discover it and feel like something is being hidden from us.\nThe back gate was obviously not measured for properly, and there is a 5.5\"" gap between the ground and the bottom gate. Our two small dogs can easily squeeze under this gap so now we have some lovely bricks underneath our brand new gate to keep that from happening. To pay a good amount of money for 2 gates that aren't secure now and aren't level is SUCH a waste of money. We asked him to come out to fix at least the back gate, which instead of him remeasuring and making a correct-sized gate meant cutting the frame and moving the gate down (not my idea of making the job right), but he never showed up on the scheduled day. Didn't call either. It's very disappointing that most contractors don't put pride into their work, and seem to get away with taking your money for a shoddy job.