First night- check into a stay well grand queen suite. Those nasty little escort cards were taped to the window, toilet was broken (never fixed), & we requested extra towels which we never received.\nSecond night, upgraded to the 2 bedroom Skyline Marquee Suite for that night and the next. No hot water in one of the restrooms. Call and talk to the front desk 4-5 times over the next couple of hours and they kept saying \""it was in the process of being fixed\"". Nobody ever showed up. So we paid over $1k for a 2 bedroom 2 bathroom suite and only got a 2 bed 1&1/2 bath. Also, my friend that was staying with me had someone spill red wine on his suit, he called and talked to them and they said they would come take his suit and get it cleaned for him. Good thing we didn't hold our breath because...  Surprise, they never showed up.\nThe lack of customer service was astounding.