The service at this location has gone down hill as of late. I took my Mom here to eat today, and arrived a little after 11 am. No one in the place but us.Stood at the counter about 10 minutes before someone finally came up to take our order. Then had to wait another 15 minutes for the food, like they were open but not ready for any customers.\nAlso, Wendy's really need to revamp the way they refill drinks. You have to go back to the counter and wait for some one to refill your drink in between filling the food orders. Why should you have to stand there and wait when 99.99% of all fast food chains have a self serve refill station or two. I stood there waiting while some girl was filling orders. I know she saw me standing there, but never offered me a refill. Finally got a refill from another employee.\nC'mon Wendys, get with the times and install a self serve refill station so customers won't have to stand in a long line waiting on refills.