Chef Kathy had to resort to mentioning \""libel\"" and then defining it for us in case we are not intelligent enough on Yelp to know what it means.  I'm well aware and she would be laughed out of a court of law  if she wanted to spend the money to sue someone for voicing an opinion and sharing an experience on a forum, if however, she was confident in her customer service she would not have even responded.  We live in  America last time I checked and can have an opinion and share it out loud, I'm not standing outside her business making comments,  and this website is meant for people to share opinions, I'm positive my one negative comment will not close her business doors but in these tough times when I see the mall food court had to close down she should change her attitude and be happy she is still in business and kind to her customers  Honestly, I really need not say more because anyone who reads her own comment in response to my comment can see  what I meant. I'm glad Yelp is a sounding board and a place for real people to get real information without it being censored and I think this is a great forum for hearing other's true experience and I have never had any other negative reviews on here other than that one because I truly do not enjoy saying negative things about anyone but felt strong in that case.