I arrived shortly before 3:00 and was told my room wasn't ready. They sounded apologetic and told me that they would call me when my room was ready.  I waited over two hours before I called to check on the room. I wasn't able to reach the front desk but the operator told me she would check on the room and call me back. At 6:30 I received a call from the front desk telling that my room wasn't ready but they found a room for me. The person made me feel like he was doing me a favor. I also seemed to bea bother to the front desk clerk but they offered me two free drink coupons for my inconvenience.  The room I received wasn't as clean as I expected.  I used the drink coupons that night and received poor service at best from the waitress. Overall a very poor experience. One star is generous.