Purchase a lawn mower from Lowes happy valley.  I purchased on sale and did not use for about a month.  Upon using the mower it started and died.  I figured I could take back and receive a new one but NO.  I was told no matter what the use if over 30 days old it must go to factory.  I told them I did not use within the first 30 days but this made no difference terrible customer service.  This is crazy and I will never shop Lowes again.  Home Depot here I come.