Quite the adventure.  I had bought a Living Social and Gavin did my hair.  It came out fine (cut, color, and blow out) and since then I have been back three times.  The last time I went, I had an appointment and when I walked in, Gavin was working on someone else.  I waited twenty five minutes before it was my time to get my hair cut and colored.  Not even a sorry I am running late.  Two weeks ago I booked with Gavin for 9:00.  The day before my appointment I got a voicemail asking if I could come at 11:30.  When I called back I said I would change my appointment for then.  I was then asked if I could make it at 12:00.  I said yes.  Got there today and Gavin was NOT there.  First I was told he was out getting supplies, and then after 15 minutes I told Frank, the owner, that I was not going to wait anymore and leave.  He then told me that Gavin was on his way and had gone for therapy.  So which is it?  Supply store or therapy.  In any case, as I was walking out, Gavin showed up 20 minutes late.  I usually don't write bad reviews but I just wanted to warn others as this has got to be the most exasperated I have ever been at a hairdresser.