Is it possible to give zero stars?\n\nIf so, I would.\n\nMy friend and I had comped day passes to check out the spa, and decided if we liked it, we would stay and get a massage and pedicure.\n\nWe left after 10 minutes.  First of all, check in was completely unprofessional.  The locker facility at my LVAC location is nicer than the women's changing room here.  The outdoor hydrotherapy pool was closed, there were 2 bugs in the steam room, the showers out by the plunge pools were closed, and about 6 of the workout machines were out of order.\n\nWe got of there quickly and decided to go to Red Rock next week, which is one of my favorites.  I'll let you know how it goes, but ANYTHING would be better than Aquae Sulis.