Wow. \nI called ahead to ask a few questions about what was going on with our bikes (we know how to fix up bikes for the most part but don't have a bunch of bicycle tools for when all the gear for your head tube is being funny, or your back hub is messed up). He told us to bring our bikes in for a free estimate and they'd more than likely be able to fix it without too much of a charge. I thought, hurray!\n\nMy girlfriend and I travelled by bus to get to this place (as we only have bikes). It took us about an hour (on a Sunday). We get there, he looks our bikes over, and says that it's going to cost $10 for a chain (reasonable) and $15 to put it on. Uhhhh, WHAT? You're telling me that you're going to charge me more than the actual chain to put it on, when if I had brought my little chain tool with me it would literally take me no more than five minutes to put the chain on? That was absolute BS.\n\nHe also said he was going to charge $25 to put a front brake on. Please tell me you are joking about that, too. I checked my watch to make sure it wasn't April 1st.\n\nThen after my girlfriend walked outside, I find out that they aren't even going to fix it today (when it in total would have taken them no more than 10 minutes). The hipsters response was, \""Uh, well I don't have the time to do it today. It's very labor intensive work.\"" It wasn't. At all. If I had the right bike tools it would have taken me about four seconds to rearrange the bolts for the front wheel.\n\nThey're rude. They're pretentious. And they think that I have no knowledge of bikes (simply because I brought the bicycle in), so they're incredible condescending. Not to mention up-charging the hell out of whatever they feel like.\n\nDon't go there. Ever.\n\nFind somewhere else to go.\n\nIf you really want an excellent deal and maybe learn a few things in the process, take your bike to Doug at Bikes International in Mesa. It's out of his home, but he took several classes on bicycle mechanics, worked in several bike shops, and now teaches classes on bicycle mechanics. For more info email him at bikesintl@netzero.com