Have to agree with many others who don't feel Monte Carlo fits the AAA 4-star ranking the hotel boasts (the rooms don't even have the La Quinta-standard hair driers). We just finished checking in and, though the staff has been friendly, it was frustrating to find out our reserved room with a king bed was not available and we were put in a room with two queens. Considering we reserved online directly through MC, one would think that we would be guaranteed the room that we reserved and called to check on earlier today. Kind of an immediate 'back-to-earth' event that reminds you you're just another customer, not the 'valued guest' that they try to sell. They said they would move us tomorrow but, now, that gives us one more 'to-do' at the hotel when we would rather be out exploring the area.