Took the family to this particular Red Lobster for my oldest son's birthday (he wanted Red Lobster).  We usually go to the S. Alma School location, but decided to try this one.  Big mistake!  We entered and the hostess was not very friendly, and was rolling her eyes about something when we greeted her.  We waited the 15-20 mins to be seated, no biggy.  We get seated and the waitress comes by for our drink order.  We get drinks and take a few to decide our order, and this is when the fun started.  The waitress never mentions specials, etc so as we order I ask for a particular item that she states is popular and that is why they're out of it.  I make a choice on something else, but this could have been avoided by a simple explanation of specials and a \""by the way, we are out of this\""  So we get our slads and biscuits and it seemed to be ok.  Now our order arrives, me and my sons get our orders, my wife gets a portion of what is supposed to be served as an entree in appetizer form.  The waitress explains here are these shrimps, the grilled take longer, it's my fault but it should be up in 2 minutes.  Ok, 10 minutes later, the grilled shrmp skewer is brought out, no sides that are supposed to be with them.  The waitress asks did you want me to bring those out?  Really?  With a little bit of an attitude I might add.  My wife then asks to speak to  a manager.  He comes over about 5-7 minutes later, which makes me think he may have over camplaints.  He was very nice and comped her meal and my son's dessert.  The 2 stars are for him making her order right,  It will be a long time, if ever we go back there due to some piss poor attitudes by people that should be working in a toll booth rather than dealing in the service industry.