Last time I will ever come to this place. I ordered take out.  They said 20 minutes over the phone. I arrive 10 minutes after the 20 and they said they were back up and didn't know how long they would be. Not even an estimate. Then I finally get my order after waiting another 20 minutes. When I got home to eat my food, the wings were burnt and there was barely any sauce. Terrible customer service. I have never experienced this at any other BWW in the Phoenix area and I'm always eating there since I love wings. Sad to say this will be the first and last I will ever come to this location.