I've gone to beauty salons where English isn't the first language before. It's clean. Simple decor. \""Hip\"" music. In the beginning it seemed fine. I got a cut and color. My hair is about medium length. The price was not what I was told it would be, but still reasonable I guess. During the styling portion, he had the curling iron on the unswept floor. Ew.\nWhen I got to the car & looked at it some more in the sunlight, I decided it wasn't to my satisfaction after all. I went back in & asked if there was anything Jong could do to fix the stripey orange look I was getting instead of the ombr\u00e9. He told me to come next week. I work & have school, free time is hard to come by, so I asked if there was anything he could do about my hair today. No time. No refund. Come back later or nothing.\nHe then tried to explain that he asked me if I liked my hair before why did I change my mind. I told him it looked fine to me until I looked at it some more. He said why did I walk out then?\nAll the while he was working on my hair, he was also working on his family member's hair. Speaking in Korean the entire time. I explained I saw he had to assist other customers, & at the time it seemed adequate. I was gone for no more than 10 minutes when I came back asking for him to fix it. An argument began. He misunderstood me. Frustrated, I took my tip back, and left. I cried about my hair for about 10 minutes in my car in the parking lot. Then I went to someone I trusted to fix this mess.\nI came here on recommendation by my family member. Never will I ever come back, nor will I ever recommend this place.