This was our second time to Kincaid's in the past year. The first was a disaster and we were given a gift certificate to come back. We had just come from an afternoon show at the US Airways Center and arrived around 5:45pm. Due to understaffing on a night with three events (2 shows at US Airways and the Orchestra) the servers were overwhelmed at times. Needless to say that our service was slow. We finished up at about 8pm.\n\nI had a steak, which was not cooked to my liking, and my wife had something that was just OK. (Not very memorable food.) At least the bar was good and we were able to have a few drinks while we were there. \n\nIt is unfortunate that there are no real upscale restaurants in the downtown area. It would be nice not to have to go to a sports bar or pizza place.