the food was not impressive and the service was terrible. \n\nwe were there for an hour and the only time our waitress offered anything was when we sat down. we were never offered refills and never once did she stop by to check on us. we had to stop 2 different waitresses to ask where ours was. One said she would find her then never returned. the other ended up serving us herself. by the end, we asked for coffee then i was so irritated i changed my mind and we got up to ask for a manager. \n\nas we were waiting for her the waitress who got us the coffee looked at us, we apologized for wating her time then she walked away rolling her eyes. i dont know what her deal was but i followed right behind her to a table she was serving and made sure she saw me read her name tag then i walked away.\n\nthe manager finally came and we explained everything. she was GREAT. she knew how to handle upset customers, understood the problem and made sure everything was taken care of. She even offered a refund for the meal but said she would prefer we take a voucher for a free buffet instead so they could have a second chance.\n\ni have yet to go back, but even the manager on duty said to make sure we request to NOT have the same waitresses we did this time.\n\nas of now, im not impressed.