Overall I had a good experience, except for the steak I had in the hotel restaurant. For the sake of convenience I ate in the hotel restaurant instead of going out. The restaurant presented itself as a higher class facility that should have excellent food. However that is not the case. I ordered a $39 Rib Eye that tasted like leather. I had asked for steak sauce because the steak had literally no flavour and was tough, even though I should have asked for a new steak. I had enough when I got to about the last \u00bc of the steak and asked to see a manager. When the manager arrived I had explained to him my situation and stated my $39 steak tasted more like an $8 steak. He then said the company would give me a $1 discount off the meal, which is nothing more than an insult. Additionally I brought this up to the front desk on checkout and still nothing else was done. Because of the lack of courtesy and appreciation of my business, I will never return to this hotel chain again.