This was my worst hotel experience ever. The heat in our room made so much noise I could not sleep. At 4:00 am I still was not asleep so I went to to get another room but they said I would have to wake my boss up in order to move rooms, she's a heavy sleeper i'm not. I had a very important business meeting the next day they did not care or show any sympathy to my situation. I ended up not sleeping the whole entire night. When my boss woke up at 6:30 we went down again to change rooms, again they did not care the least about the situation. We did switch rooms i missed the meeting prep and went to the meeting with 3 hours of sleep. It was the worst hotel experience I have ever had. I do not see the difference in the end they had to clean two rooms, and they had two very unhappy. The worst part of it was how little they cared, and it wasn't just one staff member it was multiple staff members with the same attitude.