I bought a Groupon for this place because my regular hairstylist's dad was real sick. \nI was ten minutes late for my appointment which I called to give them a heads up about. When I got there the receptionist said the stylist had just run to Starbucks. \nWhen she walked in, she said, \""Is this it?\"" (Meaning her appointment) and the receptionist said yes. First of all, THIS???  Is this it?  Um, I'm a human being thanks. \nThen, she never introduced herself, I still don't know her name, and she wasn't very chatty at all like I'm used to hairstylists usually being. She made it sound like my ten minutes was a HUGE inconvenience for her. I finally had to break the ice and start talking to her which she did talk to me, but still didn't really engage. \nThe salon itself is really nice. Their hair washing stations are super comfortable and don't hurt your neck at all. Oh but did I mention she washed my hair with cold water? Brr!!  I won't go back.