Beware of this gym!!! I put my membership on hold because of an injury and they said I still owe them money. I finally said OK and went into pay and canceled my account. I received an email for another bill that was still owe. They told me I didn't sign something. I said the employee never ask me to sign something. Oh well they are very unwilling to work with someone and are very RUDE!!!! I will tell as many people as I know to never use Lifetime because there service lacks any kind of common sense.