My husband had been bugging me to try this place for a while now, so I finally gave in. I am not a big waffle eater but I decided to get one and a coffee. I came in with my husband and daughter at 3pm on Good Friday. One person was working, a young girl. She asked what we wanted. I asked her to give me a minute, I had never been here before. So I got a waffle with bacon and maple icing, my husband got the cinammon roll waffle and my daughter got a plain waffle with whipped cream. I saw a waffle maker, but she put our pre-made waffles, not made to order, in a toaster oven type thing and heated it up. Maybe the waffle maker is just for show. I also ordered a coffee, no coffee in any container. I advised the girl and she said she would get some. So she proceeded to heat up our waffles, bring them to the table, make the two ladies behind us some coffee. At this point I was slightly frustrated. Not only did my waffle, which by the way is the size of a pop tart, taste like card board,it wasn't even hot.I could barely cut it with the plastic knife and fork. I went to the counter to tell the girl I no longer wanted my coffee, and I would like my money back. She states, It's almost ready. I also advised her the waffles were horrible. I asked her if I could get the manager's name and number. She said, he isn't here. I just gave up at this point. She did provide me with the owners name and the email for the business. I just think that for $4.50 a waffle, they would be made to order. I never did get my money back either. So we just walked out, without my coffee. We will definitely NOT be going back. They should also have planned better for a Holiday and get people in there that actually want to be there, and be helpful.