I'm not surprised by the reviews and wished I would have read them before going.  What I am surprised about is how many negative reviews there are going back several years and the same problems remain...hello?\n\nThis was our first and last visit.  There's no \""Steak House\"" apeal at all.  It more resembles a nursing home.  Not only the cliental but the decor as well.  Even when the phone rings, it seems to be amplified so everyone has an opportunity to hear it.  Management seemed very out of touch not only with the guests but the employees as well.  \n\nThe portions on the sides were very small and the 16 oz Ribeye I had ordered medium rare...half, yes half of the steak they praise was medium well and the other half was RARE, very very rare.  They forgot to bring out my mashed potatoes and once they did after I said something they were very dry.  Everything I had lacked flavor and care.  I could go on about the other 3 dishes my family had and didn't care for, however I really want to put this behind us. \n\nOnce a week my family and I try something new...we will not be back!