Gosh I hate to be the one to do this but, this was not even near 5 star caliber to me (especially comparing to other caf\u00e9s in the area like Lux).\n\nI had some errands to run in Cen Pho and I really didn't want to totally derail my diet for lunch. So I did a yelp search for salads and this popped up. Imagine my delight to find all raving reviews! I headed over immediately.\n\nI love the atmosphere. It's really cute and cozy, but a little industrial too with the concrete floors and counters. Love, love the teal chairs, white brick walls and fresh flowers.\n\nAnyway, the service, while nice, was pretty aloof. And it wasn't busy so I don't know what the deal was. Perhaps they were busy making call in lunch orders that I was ignored?\n\nI got a small spinach salad. For $4 I felt the portion was fair. However, my salad was supposed to come with Pomagranate and it didn't have it on there. I initially wanted to try the soup but they had run out (by noon?).\n\nI got a Belgian waffle for my son. My salad came out (which took awhile), I finished it and we were still waiting on the waffle. I was trying to catch the eye of one of the employees because my son was really hungry, and he's 4 so he was about to go postal.\n\nFinally a young girl asked of there was anything else, and I reminded her of the waffle and cookie we ordered. Her response was oh sorry that wasn't on the ticket (she was being polite not snarky - never know how that might come across in a review). But she was the one who took my order so I was confused as to how those items were left off the ticket.\n\nAnyway, the waffle and cookie finally came out. They were really good. In fact, the food is really good and fresh. No doubt about that.\n\nBut my overall experience was just weird. In fact on the way out, a gentleman asked how was everything and I was like ok, food was good but it took a long time and the Pomagranate was left off my salad. His response, were there pomagranates supposed to be on your salad? I was like yeah all the ingredients of the salad are right here on the menu. He just shrugged his shoulders and said yeah it happens sometimes. He wasn't rude, but dismissive. Didn't apologize or anything.\n\nAs I walked out, one of the ladies was rolling out dough to make cinnamon rolls. They are probably delicious. \n\nThey seem like super nice people who serve good food. But they could use improvement on the customer service and efficiency.