Up until this point I would only use Presidential limo but not anymore.  I booked them about a month in advance for pickup and dropp off in and escalade as well as limo service for one of the nights I was in town.  I called a couple days before to confirm the rate and the guy confirmed the rate I was quoted which was $53 for pickup and $48 for drop off.  A day before my trip I notice that something has drafted my credit card already so I call my credit card to find out that it was Presidential limo.  This was no problem with me at all but I was just confused because they had never done this before.  So I call to ask and they just tell me that was to confirm the reservation, I say no problem and the girl tells me the rate at which I am reserved for which is now $57 for pickup and $50 for dropoff.  So I tell the girl that I was originally quoted the lower price and even confirmed this price with someone a couple days before.  She goes on to tell me that the monthly price is changed because of fuel cost, so I ask when the last change was and she tells me it was in August.  I tell her thats funny because I paid the same price I was quoted for this reservation when I came to Vegas in the end of October.  After this she responds with \""uhhh ummm I don't know sir, all I know is that my shift just started at 4pm.\""  One of the most idiotic responses I ever got, I was nice and told her that I would forward her the email and she said she would have her manager look it over and give me a call.  So the next day I am waiting about an hour before my flight and still no call from the manager.  I call and talk to another girl and tell her the scenario, she says she is not sure why the rate is raised but will have the manager call me asap.  So this douchebag manager Jeff decides to call me while we our flying and leaves me a voicemail telling me that he is just going to go ahead and cancel our airport drop off and pick up.  He knew from our reservation when our flight time is and this a*****e called while we were flying.  When our flight landed I saw I had a voicemail and checked it to only become totally pissed off.  Jeff and Presidential limo do not know how to do business and when I called them back he was trying to give me attitude.  This guy seriously made the beginning of our trip so stressful and pissed me off so much with the voicemail and then having to talk to this incoherent moron.  I have never had any problems with the drivers at Presidential limo and I actually really enjoy them but because of the manager Jeff and his irresponsible business practices I will no longer use them and tell all my friends the same.  If you are quoted a price and have an email with that quoted price then you should pay that price, and if for some reason the price is a little higher someone should have a viable explanation as to why, not \""uhhh ummm all I know is my shift started at 4pm!\""