When it comes to buffets I like to call myself experienced!! I love them! They are always full of an awesome variety of food and you can never go wrong with the fresh made stir fry.... Unless you eat here\n\nWhat a terrible I mean terrible Dinner Starting off with the worst customer service ever. Vegas is known for there buffets and great food and service at restaurants and other things but we are are talking food here! \n\nI kid you not after about a 15 min wait in line which is typical for buffets around dinner time so I'm not complaining about that but what started the hatred was the simple fact that it took 45 min to get our drinks. Yeah ok we had a table of 9 including kids but seriously 45 min to get water and a soda. We all were on our second go around of plates and ready to make the third trip down when we finally got our order of drinks that was placed when we first got there. Then to top it off as normal we finished our drinks fast yeah we were thirsty the lady took roughly 15-20 min To come back to our table with our refills. At this point I asked if she could just bring us a pitcher of water. Which to our surprise was pretty fast. (Now after you read my rant go through there pictures and witness first hand the nasty filthy pitcher she put on our table.) as we examine the filth inside and out and with the disappearance of our server again we decide to go to the front and ask to speak with a manager. Lady says what table are you ok I will send the manager there. 10 min 20 min 30 min 45 min go bye and finally after the waitress who just sees all of us sitting there asks If there is anything you need. At this point we say yes the manager that we have been waiting for! Now side note I'm not one to complain and moan but when it's bad it's bad. Finally after over 45 min the manager comes to our table we explain to her our issues with the wait for her, the drinks, the terrible service the terrible dried out food....which I've yet to rant about... The dirty nasty pitcher were just a few things that we laid into her. Much to our surprise She begins to defend her staff and say well thats not what she said, and on and on... lady look at the pitcher and examine the situation before you speak... then she goes on saying well you asked for a pitcher.. Damn straight we asked for a pitcher of water. Well I'm sorry sir but we don't give pitchers here. Ok wtf you did and look at it. Yes sir it appears to be dirty but again we do not give out pitchers and sir the water is clear... Wait what did she say. The water is clear so what my dogs bowl water is clear and you don't see me drinking Out of there bowl! Anyway she results to saying after she finally examines the situation and sees that it's been bad she lays into the server and basically tells her off she says well I can give you 2 comps and you can eat here again for free....um let me think about that. The service was terrible, the dish wear was filthy I mean so bad I wouldn't let my dog use it, the food was less than mediocre... hmm yeah I would love to come back said no one ever!!