I don't even know where to start with this place. I used to love the Scottsdale location, and when it opened up down in Chandler I was more than excited. The service went way downhill when Steve left. I continued to go as they really do have great food. On average, we would bring in 10-20 people. On a weekly basis most of the time. We'd have going away parties, birthday parties, you name it. \n\nWhen I knew it was getting bad- I went in to pick up lunch for my team at work. They told me I couldn't get a to go order (I'm sorry, what?) per the chef. The server ended up ringing in the order normally so I could get my food. I waited AN HOUR.  If it was even the slightest bit busy, I'd understand. Trust me, it wasn't.\n \nI gave them another chance.  After a friend ordered something that was nothing like she thought it would be the server said she couldn't take it off. We asked to talk to the owner, and the server said, \""are you sure? She's in a terrible mood\"". The owner refused to take it off the bill saying \""this isn't a tasting menu\"". That $8 roll was that important compared to our $200 tab.  She then proceeded to tell us to \""f*ck off\"".\n\nFor some asinine reason, a year later we return to give it another shot. The server was very nice. Towards the end of our stay, we saw the owner loudly talking to another customer, and pointing at us. We became very uncomfortable, so we left. As we were leaving, a host came running out. In a very sarcastic and obnoxious tone said, \""HAVE A GREAT NIGHT\""\n\nHow this place is still in business is amazing. This is NOT how you treat paying customers. I know the owner has multiple restaurants around the valley.  SHE alone is destroying such an awesome concept. Don't be in this business if you hate it.