From the outward appearance, this Wendy's is modern and easily accessible.  The inside is also very ergonomic and very nice.  That's about all the good I can say about it.  \n\nFrom the time we walked in, there was only one register open and the line was to the door.  The child in front of us even screamed he wanted to leave because he wanted to eat and he wanted it now!\n\nWe hesitantly waited 20-25 minutes and I wanted to leave but by then we had too much time invested.  We finally got to place our order and the line behind us was still to the door and the manager even popped up front but refused to acknowledge the crowd and lack of service being given.  Despicable!\n\nTo beat all, the chicken nuggets were cold and dry.  Service was poor and extremely dissatisfying.  I also noticed the drive thru was wrapped around the building and once you got in line, you couldn't get out because of the way it was poorly designed.  You're just stuck.  I don't think we were the only dissatisfied customers that day but I won't go back.