Cox sucks. A year ago when I moved into my new place I tried to get internet only. They gave me such a hard time, then I ended up with an Internet and tv package that I didn't really want. Fast forward a year later and my usual bill is twice what it was. Turns out they jacked up the prices, no surprise. \n\nSo I call and cancel the tv service that I never wanted in the first place. Now I have to wait in line at this store just to drop off the receiver. But no, you can't just drop off the receiver, you have to wait for receipt from an agent. And that's where I've been for the past 20 minutes, with 10+ people ahead of me.