I wanted to get a small bag or two of loose leaf herbal tea to add to my mom's mother's day gift (a teapot.)  I had walked by Teavana in the past, and figured that I would go inside for once!  I glanced at the Yelp entry on my phone, saw the low star rating, and figured that everybody was probably complaining about the prices.  I know that loose specialty teas are expensive, and that for the uninitiated, those prices can be shocking and off-putting.\n\nI walked up to the store and was greeted before I even entered.  I told the employee my mission, sampled a few teas, and then made my selection.  I was then treated to the most high pressure sales pitch I've encountered in a long time.  It was what my husband and I always call \""upsell hell.\""  It turned out my selected tea (from samples) was actually two teas, so I had to buy both to get the flavor I wanted.  I then had to say no to a sampler pack, a thermometer, three types of specialty tins, a gift pack, a timer, tea to go, and more.  When I finally convinced the lady that I just wanted a small bag containing 2oz of each of the teas I had selected, she filled each bag with nearly 3oz and rang me up before I noticed.  I was in such a hurry I just paid and left, but I regret not making her take tea out until it actually weighed 2oz.  \n\nThe teas do smell wonderful, and I think my mom will be happy with them, but they've lost me as a customer.  I hope the extra $8 they made by going over weight on my teas was worth it.