Went into Topshop today to return an outfit and I was told by Sara \""the manager\"" that my clothes were too worn. She arrived to the counter in a horrible mood and didn't even greet me with a hello or how are you or  even introduce herself as the manager. I worn them for maybe an hour and they were still in perfect condition. She then told me the extra buttons are missing but I don't know anyone that keeps the extra buttons on their outfits while they wear them. Just the week before I spent $500 on clothes there and I just needed to return one outfit but she said that she sees clothes everyday and mine are \""wrinkly\"" so u can't return them for me because they have a few wrinkles she said yes and that's it. She was so disrespectful and very demeaning. I said then maybe I'll try to go to a different Topshop facility so I can talk to someone with better customer service skills and she said good luck because I'm the manager and were the only Topshop in Vegas. This is apparently the only Topshop in Vegas so needless to say I won't be shopping there anymore. Sincerely, a used to be a loyal guest!