Very upset to stay the LVH!! The front desk really mess up my trip from 07/20 - 07/22! Had the travel agent request the adjoining rooms and the baby crib when I checked in, and my hard copy had showed the request. However, when I arrived there at 12pm... I got two rooms separated in different levels, one was 8; another one was 27, and I needed to request again for the baby crib. When I asked how would it be, the guy (front desk) said \""ask your travel agent, I don't know\"" and when I asked if he was able to arrange the rooms at least on the same level... he said nothing was available, and the crib would be put on the system! After 3 hours waiting the crib, I called to the guest service and see where the crib was, the nice lady said there no request showed on the system, and she would like to follow it up! Within half hour, finally the crib was in my room!! \n\nI don't know how the LVH trained the Front Desk people?? Hope they understand the front desk people is the frist impact to represent the hotel! If the front desk can't solve what the customers need, what the front desk for?? I would rather check in with the computer instead of the useless front desk person!?!?! \n\nWill not recommend anyone to go there!!