Rooms look beat up. Toilette handle stuck. We requested no fragrance when making our reservation.  We checked in, went to our room and found that it HAD been sprayed with VERY PUNGENT FRAGRANCE. We asked for the manager who denied that they use fragrance on property at all.  Which is a lie. They charged us $100 for the night plus the $20 resort fee. We never even stayed in the room nor took our luggage up. I will never shop in the Miracle Mile shops or go to PH again.