Worst customer service ever.  While some things that went wrong were out of their control, this so called \""business\"" was completely unprepared.  It was obvious you were trying to increase your margins by cutting corners to cut costs across the board.  1ns did not tender the service which everyone paid for.  Johnathan's excuse for basically making eveyone's weekend uncomfortable and unstable, \""It's our first time doing this.\"" This business is a joke.  Not only that, when we get on the bus for the trip back to LA, eveyone was offered a $50 refund for transportation.  Then when he found out they got a charter bus, he took the paper back and said nevermind...WTF is that? If anything I should be refunded for the multiple nights I had to pay to get back from EDC. your ONE yellow shuttle was no where to be found.  Everyone also basically lost their whole friday because the shitty fucking bus broke down. Also was made to look like a fool when I go to TAO Beach when it opens only to be told they've never heard of 1nsgroup.  They might have been fixed after, but it was still embarrassing.  SO MANY OTHER THINGS that I haven't mentioned.  Please fellow people who went through hell because of 1ns, add whatever I forgot below.  I plan to report them to the according consumer bureaus.