We had purchased tires here years ago, so when I ran into a \""split\"" tire (was not sure what was going on before I brough it in) on a run-flat tire, I kind of knew this would be the first stop to attempt to fix. \n\nI'm a girl and my husband was out of town, so I was handling this myself.  Despite it kind of being a long day there (because they were short staffed or something), these guys (especially Chris at the desk) could not have been nicer.  They educated me on what was going on, showed me exactly what the problem was, talked me through possible options to replace.  Very unintimidating, up front with expenses, honest.  I think Carlos was the service tech who worked on my car and he too was approachable, down to earth, educating and I liked that.  \n\nI would absolutely refer people to Tire Works Total Car Care on W. Sahara.  I felt like I was well taken care of and felt like they were good about making sure I understood what was going on.  THANKS CHRIS and CARLOS!