I have two great dane puppies and was looking to get them their vaccinations and set up to be neutered.\n\nThey offer pet prevention plans which if you sign up for can save you an additional 10-15% additional services.  While for the most basic things this is a rather reasonable expense.  However, one of the pups magically contracted Parvo after being vaccinated for it.\n\nThey wanted to charge me $800 in random tests to find out what was wrong.  I said no and asked them to do 1 test at a time until they found out what was wrong.  Which once Parvo came back positive that saved me nearly 600 dollars.  Seeing as they were the clinic the pups have been seen the most at I continued to use their services to treat Parvo.  A highly contagious and extremely deadly disease.  They used no precautions in handling my dog (gloves, bib, protective gear).  Which scarily may have put other dogs at great risk.  He spent 2 days getting fluids, amoxicillian shots, and anti nausea medicine. I can't speak of him being quarantined or isolated for the safety of other dogs coming in.  All said and done we spent over $1000 dollars in hydrating our dog with 4 anti nausea pills and a bottle of amoxicillian.  Since we were adamant on being consulted before running other various tests that were unnecessary.  After researching and making a few phone calls we asked for an X-Ray to be done at the closing hours. They obliged and ran x-rays after hours for us.  They came back with a blockage and possible intestinal twist scare. They advised us to take our pet to a local emergency pet hospital after spending 2 days in their \""hospital\"". \n\nThe people were friendly but very busy and they were frequently over run with people waiting. Which is part of life, but when our dog has Parvo we should have been informed from the start to keep him isolated and not be walking him through the store. \n\nThe main Dr was very friendly and she did seem knowledgeable but this is a very business oriented place that over charges for some very basic things.   \n\nThe emergency hospital visit is by far more expensive, but we have essentially lost 2 days and $1000 dollars worth of services that could of gone to an establishment better equipped to handle the illness that is very time sensitive and early treatment is critical for our dogs survival. \n\nI highly recommend going to a real vet office.