We went in there on Sunday for lunch, it was packed-well the foyer was at least. After sitting there for ten minutes we were led to a dinig area that was maybe 1/3 full of customers. I was a bit confused on their use of host and hostesess. There was one person taking names, another checking the names, two other standing their alternating taking the diners to their seats in the dated dining room. Christ the only reason we went to this place is because we had a gift card and I'm hoping the gift giver next year makes a better choice. So my wife ordered the fettucini alfredo with Chicken (she has a standard) and I ordered some sort of entre that appeals to men that only eat beef, toss it with some pasta and voila, Dinner!  The humorous moment was when the server asked me how I would like my braised beef done-it's braised, look it up. Anyhow the sauce with it was a cream base, had some portabella mushrooms with it and some fresh parsley (to make it appear fresh) though my entre looked like it has been sitting under the hot lights for a good 10 minutes. The salad we got was marginal (I don't get what the big deal is) and the breadsticks seemed like they'd been sitting in the basket for 10 minutes (not so hot)- While our food  wasn't absolutely horrible, I don't understand why this place is full all the time. I would love for it to be another 10 years (or more) until I eat here again....glad I wasn't paying for it!