I've been getting my haircut for years with Rosa and I have brought family and friends and everybody loved her. We all use to go together to get our haircuts, Rosa made it fun at Great Clips.I CALLED IN THE OTHER DAY AND SHE IS NO LONGER THERE. I will have to inform my family and friends the bad news. We will need to find us another Rosa who will take care of us. I'm no longer going to GREAT CLIPS.