It always amazes me when other customers have such a drastically different experience than I do.\n\nOffice is immaculately clean and I did not find it smelled at all....I mean other than smelling like a doctor's office - which I find at all doctor's offices, even human ones.\n\nThis is a high volume office so there were a lot of other animals there in the waiting room but I found the doctor took sufficient time with two dogs I brought in. Weight taken, temp taken, check out the eyes/ears, general questions about what concerns I may have, what we're being seen for, some petting and telling me how cute they are (and they are, if I do say so myself).\n\nThe office is very open about the fact that they provide basic care so that they can treat a high volume of pets at a lower cost.  But they were caring and knowledgeable and, quite frankly, not much different in manner to the vet I've been seeing for 15 years.  \n\nAnd they make good on their promise of keeping costs down. Look, our dogs instinctively know where they are immediately upon entering a vet clinic and can't wait to get the heck out of there no matter how many pats on the head they may be getting from staff.  I had two dogs that needed dental cleanings, one tooth extraction and one mole removal.  I have the quote from my regular vet and the invoice from Dr. Katz and I saved, literally, $1700 by going to Dr. Katz.   I'll gladly forgo my dogs getting a homemade dog biscuit on a silver platter if I'm saving that kind of money.\n\nI will continue to see my regular vet should my dogs come down with a serious illness but, I am converting to Dr. Katz for routine care.