Over one year later, this review is behind, but wanted to get it out there... as I can still remember how terrible this place treated us. Hopefully, they've fired the manager and upped their customer service...\n\nWe have been coming here for a couple years until last Spring training 2010. We had a party of 10 people. We loved going here because of the vibrant atmosphere and the sushi. So what transpired was this. We had a reservation, obviously it was busy, so even with a reservation we were seated an hour and half over our reservation time. It was fine, as we ordered drinks by the bar and waited. We then got our table, it took another half an hour  to order and another 45 minutes to get our food - so time frame was now almost 3 hours since we got to this restaurant. Half the people got their food and took another 15-20 minutes later for the rest of us to get our food. It was a lot of waiting...We ordered more sushi and it took another half an hour. Really - rolling sushi would take that long?! So we wanted to talk to the manager. They sent someone over and told him what happened. This is what he said \"" If you didn't like the service, go ahead leave, we have a ton of business and we'd rather turn the table for other patrons!\"" So I said, really,this is how you address the situation, without appologizing even and telling us to leave. We asked again to talk to the manager...he said I am the manager. What?! Everyone was so upset by this point and threw their money for their food on the table and left. This was the worst service I've ever gotten anywhere - ever! So to Ra Sushi - you've lost 10 customers for life...