Went in here for a \""classic shave\"" after a night of gambling and winning. Thought I'd treat myself to a nice straight razor shave being on vacation and all. \n\nI used a double edge razor at home and think of wet shaving with quality creams and using a badger hair brush to build lather as a nice relaxing way to take care of myself. I thought a professional would know how to handle a basic shave. \n\nWow, this shave was the opposite of enjoyable. I should have stopped the \""master barber\"" from scraping at my face with a dull blade and leaving my face bloody and irritated. I should have stood up and walked away the moment that I noticed that she was shaving my face immediately after taking off the hot towel without applying any shaving cream. I gave her the benefit of the doubt and goddamn do I regret it. \n\nShe then tried to excuse her shoddy work and blamed it on me having \""sensitive skin\"". Yes, blame your shoddy work and ill preparation on your client. \n\nFirst of all, why would you need to make multiple passes of the blade if my hair was already short in the first place? and why would you make multiple passes WITHOUT ANY LATHER OR CREAM ON MY FACE?\n\nI GET A BETTER SHAVE WITH A CHEAP CARTRIDGE RAZOR AND FACEWASH. \n\nI went back up to my room and the irritation was getting worse and new spots of blood were appearing on my face, I then called down to the shop to speak to the manager, and she said she had another call and would get back to me(this was a lie because she obviously went to speak to the woman who gave me the shave). Then she stated the \""you have sensitive skin\"" and then told me that after I've received a service there was nothing I could do. \n\nShe then told me she would call me back at my room to get back to me. I waited 30 minutes and she never called, nor left a message on my room phone. Why should I even have to wait for a callback in a hotel room on my vacation? \n\nTerrible service on all levels. Repeated attempts to upsell expensive extras.