We used to shop there on a regular basis, as well as use the pharmacy.  Not anymore.  Tired of the long lines and 2 cashiers working and employees who are there just to make their paycheck and go home.  Managers are completely clueless and do not know how to respond to a complaint.   The pharmacy never has what I need, never calls to let you know when something is ready, even when they said, \""we will call you when it is in\"" Never, not even once.  That is extremely poor customer service and that makes people like me to stop using this store.  They need to hire a customer service guru or just someone who has some common sense to retrain every employee.   If you work someplace, own it, respect your customers or you lose business, it's that simple. To the managers constantly standing around, maybe you should be checking on your departments and customers to see if everything is going ok.  That's what makes a good store and you get repeat business.    It's to bad, this was close to home but we've decided that our last visit was the final straw, we will not be returning.