They lost our reservation, and only tried to fix the situation after we proved to them with the call log on our cell phone that we did indeed call them two weeks prior. We had to stand for 45 min to wait for our table, then once we were seated, I had to wait 25 more minutes for a glass of water. Our party of 6 was automatically charged a 19% gratuity for service that clearly didn't earn it. The food wasn't anything to write home about either. They pretty much ruined my friend's 40th birthday dinner, then did nothing to try and fix it. Nothing was comped. Avoid this place. It was the worst service I have ever experienced.