Worst customer service. I have a iphone 5 that's been recalled because of the sleep/power button. \nI finished working across the street around 9:30 am so I figured I'd just come by and see if they would give me a new one quickly. \nI walk into the store. \nWalked over to the Genius Bar area and noticed a women working there with a red iPad. A guy that works there came up to me and asked what I was needing and I told him. He then said okay talk to the girl with the red iPad. She will take care of you. \n\nI was standing next to her when another customer, a woman walked in and walked right up to her. (She was assisting another customer). She told the customer to get in line behind her. \n\nOnce she was finished assisting the customer I walked a bit closer and she just ignored me and greeted the women who just walked in. \n\nMaybe because I wasn't directly behind the previous customer, in line?!???\n\nI just walked out. Such a shame, I don't have time during my day to schedule a appointment with the \""genius bar\"". I just need a new phone, mine is recalled. Pretty simple. \n\nBut fuck it. I just left. It felt pretty horrible to just be ignored like I was today.