We went to Serendipity this weekend and I have to say I was VERY disappointed! When we got there we were told it was a 45 minute wait and to wait outside close by.  We sat at a table right by the entrance and never heard our name called! One of my friends went inside to make sure they didn't call our name and they said they did.  Since we didn't hear it they told us it would be another 20 minute wait or we could sit outside. We chose to sit outside.  The hostess was rude taking us to our table she did not smile once and we basically had to jog to keep up with her.  When she was handing us our menus she was cold and rude.  Our waitress then came and was okay at first but after about 20 minutes was the same as the hostess no smiling and rude.  I ordered the frozen hot chocolate and let me tell you it was not worth the $11.00! It was all whipped cream and the couple sips I did take I got chunks of ice! Our waitress brought us our bill and didn't come back for about 20-30minutes!! We all got up to go find her but by then she came back. Overall it was crappy service and the deserts were way over priced for what you got. I will never go back and I would never recommend this place to ANYONE.