We went that for lunch around 2pm.  The place was pretty empty, but it still took our waitress 10 minutes to come over and acknowledge us.  That is ok, sometimes a waitress has other stuff going on.  However, ordered a bison burger and it came out rare.  Asked for it to be cooked more and after 40 minutes of waiting, the new burger again came out rare and the salad that comes with it sat under a heat lamp for the 40 minutes.  The manager and waitress were unapologetic.  Will not eat at this location ever again.