I too thought that the ratings were a bit off...I mean really???,...all 5 Stars except some crazy person that gave it a 1 star.  I had my mind set that I was going to travel from Henderson to Mr. Brake on Jones / Desert Inn.  I had always gone there in the past and if I your on that side of town, stop in and give them a shot...Very Very good and reputable.  I thought I should check here first and was glad I did.  Jeff and Craig are every bit as professional and customer oriented as anyone seeking a non-sketchy business.  Every person that worked there said hello to me and anyone else that came in and did it with a smile on their face.  They looked happy to be there and happy to be taking care of you.  While waiting, a couple came in who had been sending the business post cards of their travels.  Jeff had even kept them and filed them away and not the circular file as one might expect.  Why would anyone send a business post cards of their travels unless that business made an impact on them? \n\nOK, lets get down to the bare facts.  They inspect your car and the problems you are having and then show you the results of their findings.  After that, they search out the best prices for you...they may not be as low as you want, but they do go the extra mile to get you to the best bottom line number.  They had quoted me 3 hrs and they nailed it...they let me know at 10:30 it would be 3 hrs and I walked out at 1:30.  They even offer to shuttle you where you want.  I chose to wait, so Jeff gave me the wi/fi code for my ipad and he also gave me the remote for the TV.  They take a crappy situation and try and make it as comfortable and less crappy for you.  Professionalism and Customer Service is what makes this business a standout in a sketchy industry.  Thanks guys for making my day a little easier and a lot safer!