I've never had any problems with the fuel desk staff. As a truck driver it is a common stop for fuel. The showers have recently been remodeled, the Pizza Hut will give you their number so that you can call ahead and order a fresh pizza. However as a truck driver it is a pain to get to if your south bound. The fuel pumps are always packed so its always a wait to get fuel. I give this a two star rating because of the wait for fuel and hard on and off.