I agree with other reviews...the shoes are great, this store (at the Forum) is HORRIBLE.  The employees were so incredibly rude. On my last trip to Vegas I was looking forward to visiting this store and buying my first pair of Loubies.  I had seen a particular style on the web that I liked, but couldn't remember the style name so I tried to describe what they looked like to the sales lady.  She looked at me with annoyance and huffed \""well if you don't know the style name, I can't help you\""  Um, what?  What are you there for?You don't know your merchandise?? You can't look on your computer or through style guide to find what I'm talking about? Black patent peep-toe mary-janes...it shouldn't be that hard.  I was appalled at her rudeness! If I'm going to spend $900+ on a pair of shoes, shouldn't I be treated with some level of friendliness and service?  So, disappinted, I decided to try on another pair.  I asked for my size, she went back and got the shoes, threw the box at me and walked away.  Um, isn't she supposed to be helping me? The store wasn't even all that crowded  It was ridiculous.  Honestly I felt like this store was more like a tourist trap...like a souvenier store at Disney or something, where the cattle come in to buy their trinkets.  I was so very disappointed since I was really looking forward to getting a pair, but NO WAY would I ever buy from these people.  If you want a luxurious shoe shopping experience, go to a true high-class store like Dior or Gucci where they served us champagne and did backflips in customer service to get the shoes I liked in my size (they had them sent in from another store, same-day (within 2 hours, no charge!)  The CL store is awful...you'll get better customer service at Payless.