This is for the RESTAURANT PORTION of Mix. Don't be FOOLED by the 4 star reviews for MIX the lounge. You'll hate it.\n\nI can't help but rate 1 with the terrible service we received at the restaurant last weekend.\n\nWe went to Vegas for Uncork'd but because my 30th Birthday had just passed we wanted to do an intimate dinner with close friends. Part of why we chose to stay at THEhotel at Mandalay was because we knew we wanted to have dinner at Mix. The views were gorgeous and the interior was just right up my alley.\n\nWhen we made reservations for the hotel, we also made reservations for Mix so it was well in advance. Close to 3 weeks. At that time we were not asked if we wanted to sit outside. We didn't even know there was outdoor seating for dinner. I thought that was only part of the lounge area.\n\nFirst mistake was sitting us outside without asking if it was ok till later in the evening. It was a little hot for 8pm, but we figure with the views and the soon to be ordered drinks, it would be fine. We didn't think we'd be there for 2.5 hours anyway.\n\n30 minutes pass and all we have so far is water and a menu. The waiter, I believe his name was Lukas, finally comes with the drink and wine menu along with the specials. He was actually pretty knowledgeable about the food so that was probably the first (and only) good sign.\n\nHe comes back to take our order 15 minutes later - still with only water. We ask for bread. Awesome. We have to ask for our own bread when it's obvious the tables around us have bread (and drinks). At this point, no one even wants to drink because the moment has passed. We're 45 minutes into the dinner with water and a menu. WTF? It's not even busy.\n\nSo we order. \n\nAnd then we wait and wait and wait. And laugh about waiting because it's just so ridiculous.\n\nOver an hour into our 8pm reservations we have a glass of water with no ice in warm summers night, a couple cocktails because the service somehow managed to take away our fun spirits (and we're a rowdy but classy bunch) and some bread.\n\nOh but you know who had fun? The waiter sure did. This Mother F'n waiter sure was chatting it up with some ladies behind us. We saw the water guy more than him.\n\nClose to 2 hours we manage to swoop up a bus boy to ask about our food. He says he'll check with our waiter and a few minutes later our food comes out. Did we just have to remind the bus boy, to remind the waiter, that he has a table to serve? Don't you watch Top Chef? Don't you know the chef's are bustin' their chops to get the food fired up?!\n\nOur food was luke warm - not hot - which leaves me to believe some dishes were sitting out while this jerk flirted with the ladies. Who by the way, were not all that. I ain't mad at the cougars though.\n\nBy the end of the meal - we don't even want whatever the heck it is they do for birthdays - we just ask for the check. He then said \""are you sure you don't wanna see the dessert menu?\"" We all kinda said no no no at the same time wanting to get the f*ck outta there and then he said \""I'll bring you out something anyway on the house for the trouble\"" - he then brings out this crap that we saw him serving to everyone around us. So no, you're not sorry at all.\n\nYou just want your $100+ mandatory gratuity for a party of 8 that you didn't actually wait on and instead dodged our table for over 2 hours while the bus boy served us water.\n\nWe talk to the manager afterwards looking for a sincere apology and instead he decides to blame us for not seeking him during dinner. WTF? Why don't you get off your lazy a-hole and ask if your tables are doing ok if your waiters aren't doing the job.\n\nSeriously, this was the worst birthday experience myself and friends have ever had to endure. \n\nAnd the worse part was that this guy got $100+ tip. I would have rather gave that to the guy serving us water all night long.\n\nOh and the food? Fish was overcooked which sucks because it was the Sea bass which apparently has been on the menu since day one... but because it was probably sitting out for 30 minutes probably over cooked. The filet's were good. Nothing amazing. \n\nSad sad sad. We were defeated that night and had to head back to the room and rally up some cocktails.\n\nThe only GOOD thing about this night was that it was our first night in Vegas and made us make sure the rest of the trip was a-hole free. Well done MIX!