The hot chocolate at Scratch in Scottsdale is to die for - so, I have been not so patiently waiting for Scratch to open up a mile from my house.  I went on their soft opening to order my beloved hot chocolate and they said they didn't have the chocolate ganache at that location yet but to try back in a few days.  Okay, no worries, it was their SOFT opening. I understood and went back to eagerly waiting. \n\nAbout 2 - 3 weeks after my original visit, I went back to finally get some of this Parisian hot chocolate!  We sat down outside and ordered french fries, a latte for my man, and my hot chocolate.  The latte came.  The water came.  The fries came.  The hot chocolate never came - now, I was being patient because I know this takes about 5 - 10 minutes to make at their Scottsdale location.  When I inquired with the waiter, it was obvious he had forgotten it and came back 5 minutes later explaining the CAFE did not serve the hot chocolate - but the PASTRY SHOP did.  The pastry shop downtown was not open yet and no one in the CAFE knew how to make it.  Then why the hell (pardon my French) is hot chocolate listed on 2 different menus for the cafe?!   I felt like the whole visit was a waste because we would not have ordered the watered-down latte or fries if we were informed about hot chocolate at the beginning - after all, we were really only there for that. \n\nI'm about to give up on this place and fly to Paris.\n\nEDIT (04/04):  I was walking the dog around the neighborhood and noticed the PASTRY SHOP was open.  I asked for a hot chocolate.  And, get this, no one there knew how to the work the machine to make it. Ahhhhh!!!