I\""m pretty disappointed in Las Vegas Hotel & Casino. I definately don't remember   Las Vegas Hilton, previously named, being this unattentive and responsive to one of their guests. I decided to write their customer relations dept, who it seemed to be emailed to a \""TPIXLER but still have not received any type of acknowledgement of receipt. Won't ever be staying here again....no matter how desperate I get that for sure. \n\nHere is what I emailed on 05/05/14 if you guys want to read. \n\nLVH consumer relations,\nI stayed  at your hotel on 05/XX-05/XX, this last weekend visiting Las Vegas. I used to stay at your hotel alot in the previous years in which I had great memories all around. I'm glad to see that it is still the same as when it used to be Hilton but with new rennovated sections, but also some servicing concerns. I am a long time patron of your hotel even if it was during the Hilton days. I am writing you today to address an issue directly instead of \""yelp\""ing it or \""trip advisor\""ing like everyone else does because I would really like to stay here again. \nUpon my arrival, your hotel's check-in was easy and gentlemen who helped me was very pleasant. He gave us a regular size smoking room near the elevator on the 12th floor. When arriving into our hotel room, it was as I remembered it with some upgrades such as the Keurig coffee maker...very nice. The bathroom seems to be decent but noticed some things that seemed to be not up to \""LVH\"" standards i'm sure.  When taking a bath, there were two different porcelain soap holders, lower near the tub and higher up the wall about eye level. The higher up one had crusty dirt and grime that could be caked on from possible old soap residue covering about 1/3 of the holder along with a string of long hair. The lower soap holder was clean. Since i wasn't sure what that residue exactly was it was unpleasant to try to avoid my hair/body parts from touching that area while showering. It's not normal to get dirty when trying to get clean right?  \nAnother concern was the shower head and surrounding area. The covering/drywall area around the shower head was cracked and unprofessional looking. It devalues the entire room..almost like it's just a motel and not the vintage hotel as I know it as. The water pressure of the shower head was very low. Not to sound so negative but if I could fit into the sink, that would've been a more efficient shower honestly.\nSo those are my concerns from my stay. I hope you can forward my issues to someone who could help this situation and utilize them to better your hotel for your guests..possibly the hotel maintance manager and the specific maid of that room and floor who prepared the room for me. \nThank you for your time.