Somebody recommended this dog sitting company to me.  I called to get an appointment, but did not get a return call for days.  I had to write everything out in writing what I wanted.  I put down the hours I wanted, and figured everything was taken care of.  I had the girl take a picture of my dog while she was there.  I luckily noticed the time, and it was hours before she was supposed to come.  What a big disappointment.  The simplest things were screwed up from the beginning.  I would never use them again.  Also, after numerous requests for my key back, I still don't have it.