I recently went to this Chili's for lunch and being lunch it was fairly busy. I ordered the bacon ranch quesadilla and after a couple of bites there was this nasty hard stuff in the quesadilla. My waitress didn't come check on me for a long time so I just sat there making faces. Finally, the manager was checking on the table next to mine, saw my face and asked if everything was alright. I showed him the hard plastic like pieces in the quesadilla and at first he tried to say it was burnt cheese. He leaves to get my waitress after I bang it on the table to show him it's not burnt cheese. The waitress comes over and says \""well what do you want us to do?\"". I tell her I just want my bill so I can leave. The only reason they are getting 2 stars instead of 1 is because when she came back they comped my quesadilla, so I paid for my drink and left and won't be visiting again.