I had rented from Enterprise a few times in the past and I remembered them as being very high pressure salespeople regarding extra insurance.  So I was prepared to withstand a sales pitch as we approached the counter, and I was amazed when the subject didn't even come up! My wife and I were given a receipt and told to head downstairs to pick up our car.  But wait, not so fast!\n\nWhen we got to the garage, instead of heading right to a stall where our car would be, we came to a booth where we were offered a \""complimentary\"" bottle of water. Then man in the booth told us it would be a few minutes because there were some people ahead of us.  I soon noticed that there were about half a dozen young men and women, all nicely dressed (men with shirt and tie, women wearing dresses), who were escorting customers to their cars.  Seemed out of place for an airport garage. At this point I began to smell a rat.  \n\nI was therefore not surprised at all when the young lady who escorted us to our car launched into the insurance sales pitch. \""Who is your insurance agent?\""  \""What is your deductible?\"" \""Do you realize that you would be initially responsible for any damage, and only later would we try to collect from your insurance company?\""  We had to grin and bear it for a few minutes before she gave up.\n\nI really feel this is something of \""ambush\"" sales technique, and I resent it, Enterprise.  I will avoid doing business with you in the future.