I've gotten massages from Modern Salon several times, and loved them all there... until the last time, when I lost my penchant- after learning the masseuse I had used before, no longer worked there. His replacement was a woman who did nothing but make me more tensed up than when I came in! It wasn't until after I already paid for the service, gave her a tip and went home, that I started thinking in retrospect... then got mad that I actually paid for something that made me feel WORSE. It was some time ago, so I will have to call them to see if her name's on record, so I can recommend not using her. I don't think she listened to a word I said. I had the 1-hour massage, and I explained to her before hand, that I wanted her to mainly focus on my upper back & neck, because I had a lot of pain in the area from working on the computer 24/7 until finishing a job that week. I also told her I prefer harder pressure. I have never had a \""massage\"" like that before. She did nothing but tickle me. I told her at least twice that she can use more pressure, but I guess she didn't care... then she ends up paying the LEAST amount of attention to my problem areas I asked her to focus on. I guess I was being too nice? I should have asked for someone else, but I didn't want to hurt her feelings. \n\nI haven't had a massage there since then, but I love getting my haircuts there. I've had a few different stylists, but loved each one. They were especially helpful when I had to undergo chemotherapy treatments, which made me lose all of my hair. When it finally started growing back in, it was a mess... they helped my hair to look & feel so much better and healthier. \n\nThe staff are all friendly and pleasant. The spa (upstairs) is nice and separated from the more chaotic salon and registers. The spa's waiting area is comfy and quiet, and the dressing rooms/showers/sauna room is nice, and offers a nice assortment of Aveda products to test out.