This was my spot in Seattle.  I loved being able to get a soup or pastry and enjoying the fireplace on cold damp days.  \n\nThe ambience here is equally as welcoming.  Clean and cozy eating area.\n\nI would agree with the rest of the reviews, the staff seems to be poorly trained and confused on the menu.  Even I have a hard time understanding the \""pick 2\"" options.  When I went it was empty, I got my food quickly.  It seems that they are trying to figure things out still with the food delivery as the runners get confused easily.\n\nI got the chipotle cheddar sandwich which was good.  My main complaint was that for $13 it seems overpriced for a tiny sandwich and salad.  \n\nI'll come back for coffee and pastries but not the food.  Slightly better, but overpriced paradise cafe.