In my previous review, I made the argument for Charcos in how they avoided the dreaded \""drama plate\"". I ordered something interesting and it managed to taste great without any sort of micro-management.\n\nAlas, I must step down a few paces from my previous praise, because the drama has creeped back in. What used to be gourmet chicken on a budget is now a roll of the dice.\n\nThe confidence from my first visit seems gone. Employees seem confused; not sure whether to charge up front or when the food is done. Or what goes on a particular sandwich. The wait time has doubled. The \""wraps\"" sometimes use burger buns instead of pitas. The fries sometimes come without that seasoning that worked so well. It's like a roll of the dice with your twenty dollar bill on the line.\n\nWhere is that Charcos we were first enthralled with? I hope it comes back soon, because I'm not sure it's worth being burned a third or fourth time by something on the production line.