My wife and I eat lunch here weekly and normally love the place. Today was the worst experience I've had in a restaurant.\n\nWe arrived at 11:30 and there were 7 tables seated and none of them had ordered and were waiting on menus, their drink orders to be taken and then their food order to be taken. As we were all waiting several other parties were seated and their drink orders and food orders were taken immediately before the 7 tables that were already waiting.\n\nThe waitress today was the most clueless I've ever seen. She would just walk back and forth through the restaurant doing nothing while everyone was waiting to be served. She would ask someone for their drink order and go get one ice water and not bring back the other tables drink order that she had already taken.\n\nThe worst problem was after a LONG wait for our food she brought them out and walked right past our table and I noticed it was our order. However, she walked it over to a table with seven people and asked them who had the \""fried rice and sweet and sour chicken?\"". They all told her they didn't belong to that table yet she sat the meals down in the middle of their table and walked away. They all started looking at one another wondering why the heck she left them there and she was walking past our table I said \""I think those were our meals\"" and she went over and picked them up and brought them to us and didn't say a word. We never got a refill on our drinks, we didn't get the spice tray or sweet and sour sauce we asked for.\n\nThe food tasted totally different and was not the same recipe they normally use. The food was cold when it came out and had no flavor at all. My fried rice looked like white rice with some broccoli and onions in it and wasn't fried at all.\n\nFirst time in my life I didn't tip a waitress. If I ever go back and see that same waitress I will turn around and walk out. This was not the Asian waitresses that normally work there, this one looked Hispanic and she was terrible. She was so bad the cooks in the kitchen were taking orders and running food and drinks because she could not keep up.