We attempted to use this cab co. to take us home from two spots -- Carnegie Natural History Museum and Ross Park Mall. At Carnegie, We waited a1.5 hrs for a taxi to come cuz 1) Dispatch sucked and sent them somewhere else and 2) I swear the cabbies dont want to drive out of the way, so they don't. From the mall, no taxi was even dispatched! Again, they probably don't want to drive out of the way but then why not say so instead of leading us to believe they are at least trying. Feeling stranded in a city sucks. The city needs a better taxi service!!