This last June I took my car here to get front brake pads and rotors, as well as a new fuel pump. They quoted me over $1,000 at first, and I had them try to come down off that price. He - this guy Van - got back quickly and brought that quote down by nearly 300, saying \""I can shop around for a cheaper distributor\"". Wow! I thought. These guys are great. Fast forward to the day after getting all that work done and my now squeaky brake problem. Never have my brakes squeaked before - I've always kept the brakes in good condition. So, I call and relate my new problem. Cheaper distributor apparently means faulty product. He says bring it in next Tues. and we'll look at it. I come in Tues. \""We can't fit you in.\"" I drove from Mesa, mind you, as my car had broken down in N. Phoenix. Okay, we make an appt. for Thurs. I come in Thurs. They finally drive the car after 45 min.  Long story short, he basically calls me a liar, that my brakes aren't squeaking. I say, \""Are new brakes supposed to squeak? Are you calling me a liar? They squeak. I want them replaced, or my money back.\"" So the jerk disappears for 2 or 3 hours, says nothing to me, then hands me my keys and says, \""There you go.\"" \""What did you guys do?\"" \""You got new pads and rotors, isn't that what you wanted?\"" he says, all snide. \""Yeah, you could tell me what's going on. Thanks.\"" I've never had such poor auto service in my life. I only give them a star for actually doing what they needed to do to make good (even though he was a complete jackass about it) and not totally shirking me. Awful. I'll never go back there.