I've been here a few times. Once with my family, once with a friend, once alone and once with my sister. Every time I feel like I spent a bit too much. Also, I don't think I've ever left there feeling happy either. It's bright and noisy.  But then again, it is more of a family place. \n\nThey do have their non-negotiable menu. It's simple, it's pretty and everything sounds good. They have their set up assembly line style. Ordering is easy. If you have any troubles, the employees in line will throw out a suggestion or two. I've tried the Crab Avocado Melt, the Turkey Bacon Avocado (I think you can tell that I like avocado) and the Asian BBQ Pork. The Crab and the Turkey were pretty good (they're paninis) but the Asian BBQ Pork is sticky and kind of a pain to eat. It is good, but I'm better off buying a Bahn Mi. Bahn Mis are usually cheaper too. I haven't tried their salads. They didn't seem interesting enough for me. Their soups are never hot, they're always this awkward warm temperature. I'm not sure if they could microwave them, but if I'm paying $7.99 for soup and a sandwich, I'd expect the food to be adequate. I've tried the Lobster Bisque which isn't bad. I've also had their Swiss Onion Soup that's a temporary item. It was good. Another thing is that their soup station was messy. I saw the assembly food line workers chatting amongst themselves, so I'm pretty sure they had time to at least wipe it down. \n\nWith the $7.99 combo, it comes with a slice of cold bread loaf and a chocolate dipped strawberry. Sexy, huh?\nYeah, I guess it could be sexy... Unless you think fruit bugs and leaves are sexy. (Not judging if you are!)\nThe first issue I had with the strawberries is that there were leaves MELTED IN WITH THE CHOCOLATE. Honestly, how could you miss that?  How can you expect your customers to NOT notice it? Luckily that time, I brought it up and they switched it out. Easy. Done. I didn't even have to ask them to switch it out.\nTonight was another story. After my sister ate her strawberries, she started freaking out because a bug that crawled out of the bag. It was a tiny bug. Like the kinds you find with the berries you didn't wash yet. First, I brought the bag to the cashier. I asked if they wash the berries or if they even inspect them or whatever. She's like, \""Yeah, we wash them. Sorry about that.\"" in the most \""omg, it's late and I just want to get out of here. It's not my fault you have issues.\"" attitude ever.  Didn't offer if I want to talk to the manager or anything. That was a problem for me. I'm like, \""okay, thanks I guess.\""  I waited for a bit and waited until a busser came by. I told her what happened and she brought out Joe, the manager. Joe explained to me that it's corporate policy that the berries come pre-washed. He said the chocolate wouldn't stick to it otherwise. He then said they would keep an extra eye out when they inspect it in the morning. He offered another dessert or another strawberry, which was nice. We didn't take it, we were a bit grossed out by the bug. \n\nYeah, I can say (with a lot of confidence) that we won't be returning there. Ever. Not even if you paid for my meal. If I wanted soup or anything like what they have, Panera Bread is down the street and Sweet Tomatoes isn't far from there either.  If you do go, just watch out for bugs!