What a disappointment! \n\nWent tonight with wife and our 11-month old daughter, looking forward to giving a locally-owned store some business and picking a special present for our little gal. \n\nGreat selection of toys, cute store, lots of interesting things right inside the door. However, after 20 minutes, no-one had acknowledged us, said hello, offered assistance ... nothing. This despite the owners and two young employees were walking around and only 1-2 other customers were in the store. -2 stars.\n\nAsked the gal behind the counter if we could open an item for our daughter to try it out. This would have required removing 2-3 pieces of tape, but no - not possible. -1 star.\n\nBut the straw that really broke the old camel's back came when we were offered to sign up for their mailing list. Members of the list get a little birthday gift every year. Great, we thought - our daughter's birthday is two days away. Alas, \""she'll have to wait till next year\"" because store policy dictated a few more days notice! Say what? Yep, \""wait till next year\"" we were told again. -more stars than I can deduct!!!\n\nSo we took our $50 purchase and left disappointed with no plans to return. Even Buy Buy Baby has 10x better customer service, greets you, offers assistance (sometimes even too much), but a mom & pop store can't even say hello and welcome, or see the awkwardness in denying a birthday gift to a first customer who could have become a regular for the next 10 years? \n\nHello and goodbye, Kidstop. Never again.