The replacement guy came out, removed the rear window knowing the replacement glass probably wouldn't fit, then told me it would be three months until the new glass came in but they would wrap it with plastic. In the meanwhile, I now have a truck I can barely use for three months, and it's a theft risk and my dogs can't ride it in because they'll put their faces through the plastic. When I called the manager to complain, he admitted they knew this might not work but never informed me before they took the glass out it would be three months before they could get a replacement. This is a cluster. Their solution? I should \""call around\"" because I'm \""welcome\"" to find an alternative to the problem they created.