Based on the multitude of reviews, I decided to give Rob and I Clean Carpets a shot. The first thing I liked was the placement of the corner guards to protect my furniture and walls. Second was his thorough explanations of his processes. \n\nIt definitely shows he knows what he is doing because he literally undid the lousy job that Stanley Steemer did. The high traffic area looks better than new. He literally extracted the dirt and excess soap used to clean my carpet previously.  When I looked at the buckets, I was floored to see 4 buckets full of dirty water and grime.  Words could not express how much more crud had been pulled up from the carpet.  My area rug looks better than new. He is more thorough than all the companies I used in the past combined. He even raked the carpet thoroughly to restore nap and speed drying.  \n\nHe even cleaned the carpet in my car to better than new.  The driver's footwell was extremely dirty over the time I owned my car.  When he got to it, I saw all the dirt from various parking lots, etc. disappear into the catch bucket.  Again, the water was extremely dirty from whatever they used in the past.\n\nWhen I saw the final results of the initial cleaning, I was floored with the grime and gunk that Rob got up versus the others. My wife was even more impressed.  This carpet cleaning was equal to Eco Fresh but not as expensive.  \n\nBut the main thing is customer service. He calls to make sure he is going to the right location. He also wants to make sure you will call him back when the time comes. \n\nGuaranteed I will do just that, Rob.