I really wanted to like this salon. After the reviews I read, I was expecting a really upscale salon. While the iced tea served there is good, I diddnt think they would bring it to me in a tiny styrofoam cup. I used to go to Rolfs. But wanted a change. I explained this to the receptionist that I am in bad need of a new look. I tried to book my appointment with Bobby, but he was on vacation. So I asked who was good with coloring brunette hair and she told me Rachel. I arrived early because after reading reviews I thought parking would be a nightmare. I had no problem parking and there were many spots available.\nRachel was a doll. She had an awesome personality. And after I told her I really wanted a change, there wasnt much hair cut off at all. The color was beautiful when I left the salon, but the red washed out within 3 days. I was very dissapointed. Also I saw other stylists giving the neck massages forever! However, I diddnt get any such treatment. The only time I got in the sink was to quickly wash the color out.\nI do not love the cut. When I spend that much money on a salon visit. I think I should LOVE it. I will not be returning to the salon. But for those of you who wish to, there is a 20 percent off coupon on arizonaspagirls.com