It has been a few years since we have eaten here and were looking forward to our favorite sandwiches for lunch. First let me say, that service here is hit or miss. Sometimes it is fabulous. Other times, horrible. There is no in between. This was a horrible time - waitress would not shut up, did not accept that we did not want alcoholic drinks or appetizers and tried to push them on us, she pulled a menu one of my party was holding and started flipping through it, insisted on telling us the \""specials\"" despite we knew what we wanted.... anyway - we were looking forward to the Grilled Chicken Sandwich and Portabello Mushroom Sandwich. Both were a disappointment - chicken was like rubber, bread tasted bad (not ciabatta anymore). The portabello sandwich was mashed flat as if someone sat on it and the vegetables were diced small and indistinguishable. More so - for a Saturday lunch it was dead... not the normal for this place. Usually it is busy. Looking out the window we got to watch a drunk/high gentleman purusing the parking lot, and then when we left we were confronted by a man who \""wanted to ask us questions\"" and when we refused he started swearing, dropping the f-bomb and being obnoxious. It was very unsettling to our group - family members from seniors down to children. The place has not been kept up - although when we entered there was a young girl cleaning the windows, the table was dirty, the ledge where the plants are was full of dust, the menus had food on them. No reason for that. \n\nThe area this restaurant is in has certainly changed tremendously and as well, other restaurants in the area seemed to have changed hands/chains as well. If you are on the Strip, I would advise you to stay there and eat. It is not worth the taxi ride over there and I certainly would not advise you to walk down there from your hotel. \n\nThis used to be a popular place for lunch for the UNLV crowd, and possibly during the week things are different. But don't waste your time.