Before everyone gets carried away this started off as a strong 4 star review because I was stoked that we finally had decent ramen in Vegas. That other place Togoshi that closed down was not even remotely worth mentioning. I apologize but you people are really reaching. I'm not going to name drop, but there are GREAT ramen-ya in California and New York as well as some not so good ones in the mix. \n\nMonta....I was willing to over look a few things. Like the fact that it's 103 degrees outside at night and you have no working A/C. Also the faint smell of sewage doesn't really get your appetite going as you walk through the door. Let's serve a steaming hot bowl of ramen in the middle of the Las Vegas summer with no adequate ventilation except for some ceiling fans. \n\nLet's pretend I'm part Asian even part Japanese and I know something about food. Yes the food is decent and the ramen, pork belly and boiled egg, noodles are decent. Not the greatest but good enough that I would have returned. Prices are reasonable until you start getting extras. Our bill was $44.00 for the 2 of us. Pretty respectable check average for a small establishment. \n\nThis is where I am not understanding how you could overlook simple customer service. I have reasonable expectations of decent food and decent service.... \n\nWhoever the arrogant F**K is that owns Monta: \n\n1. This is not Japan \n\n2. We live in the year 2010. \n\n3. There are not enough Japanese here in Las Vegas a town dominated by the Chinese, Koreans, Vietnamese and every other nationality that you can afford to lose business. \n\n4. Treat your customers better. \n\n5. You might as well save some money and switch to walk-up counter service because that's about how useful your waitress was. \n\nIt was not so much a lack of experience or lack of training issue, but more an arrogant I don't care it's not my job mentality and attitude. What? You don't think I saw this in Japanese restaurants 20 years ago? Even the Chinese have changed Mr. Bakatari and deliver with much more friendly and caring service. Is it that hard?? \n\nI ordered the tonkotsu ramen with tamago, extra pork and extra noodles. They serve the extra noodles on the side in a bowl and later I find out why. YES YES YES I know broth is costly, labor intensive and time consuming to make. But if you order XTRA noodles then the ration of broth to noodles should be proportional. It was not even close. I asked the waitress, Miss Personality very politely if I could have a little extra broth as I had a ton of extra noodles and no broth left. I'm not complaining, there wasn't that much broth to start with just enough for the regular order of noodles I was served. Answer was \""no\"". No big deal I will pay for extra broth just a tiny bit, whatever you guys want to charge....fat sumo kitchen lackey is like f'****n way and again \""no\"" then a half ass sorry as she is walking away. \n\nHonestly this is such a joke I've been to restaurants in LA and again NY that have the name and ability to be arrogant and pretentious yet the service is warm and hospitable. \n\nYou can go to Naked Fish, owned and operated by Japanese, yet the service is outstanding.