I was enthusiastic to try this deli because of the positive reviews, but one in particular made me nervous. I hate reading a review that has slammed a place because it makes me reconsider trying them in the first place. Me and my husband stopped here on the way  to run some errands. We had a great experience. \n\nIt is clean and neat, with clear signs to help you order and a staff that is quick to acknowledge you and offer assistance. We enjoyed their personality. That gets a star. \n\n\""But the breads all taste like shit and are extremely doughy to the point of almost being wet, the meat is about as low-quality as I've ever tasted (think that $0.99 cent stuff you can pick up at the supermarket\"" What? I mustn't have eaten the same sandwich. Okay, the meat might not be Boar's Head quality, but it's fresh and tasty. I would buy that meat at my supermarket if I were making my own sandwich. Good enough for me. And the bread... I like mine soft, not a baguette. It sure wasn't doughy or wet. Neither was my husbands. It was FRESH. The quality, though not 5 star or world class, is something I might use in my own home and this gets another star. \n\n\""Your side is a choice of a ramekin of either mac salad or potato salad or a bag chips - a super-small bag of regular Lays, regular Lays, or regular Lays.\"" Um yeah. SO WHAT? Comparing them to Subway isn't fair here. Subway doesn't have potato salad, macaroni salad, or sliced pickles. They have chips. And I rather enjoyed the fact I didn't have to eat chips with my sandwich. I chose the potato salad. And it ROCKED. And for $5 my husband got chips AND a cookie. Their selection gets another star in my opinion. Bigger selection of meats, breads, cheeses, sandwiches, soups, breakfast sammys, etc. than subway. Let the chip thing slide. \n\n\""And why the hell can't I easily see the condiments available to be placed on the sandwich over the plexi-glass counter??? \"" Know whats funny? I've been to capriottis. They have rave reviews. Can you see over the counter? No. \n\n\""The only thing healthy to get is a turkey or roast beef or something like that with mustard.  At least at Subway I can get a buffalo chicken sandwich or something like that with my choice of chips.\"" Not really true here. Subway's bread is dried out and they aren't really THAT healthy. Their meat sucks. I had the New Yorker and it tasted BETTER than a buffalo chicken sandwich. And why are you so health conscious when you proclaim to need a selection of chips? No chips are healthy. Sorry. Heidi's doesn't fail. It rocks.