We've been using Elite Pest Control (apparently they'll wash your windows too! THATS COMFORTING...) since we moved into our house about a year and half ago. The main reason is because our property backs up to land under control of the county called \""BLM\"" (the Bureau of Land Management). We have a nasty bee problem with a hive or more than just one hive on that land and apparently this is the only company that BLM \""trusts\"". \n\nWe've called for them to come and spray around our house and yard several times over the past year and a half and have requested again and again, finally demanding that they work with BLM to fix the problem with the bees. They have come out to us once. And I truly believe it was BLM that forced them to and they're no picnic to deal with either. \n\nI scheduled an appointment for today for which I was under the assumption would be between noon and 2:30pm. That's not an unreasonable window of time in my opinion even though I may have other things to do during the day than sit around my house and wait for no phone calls. At 2pm I decided to call their office just to be sure the appointment was correct. A very nice lady answered and confirmed that I had an appointment but it was from 2-3pm. Oh that's fine, I can wait a little longer, must have been miscommunication on my part, so sorry for inconveniencing you! Not at all sir, have a wonderful day! Thank you! You do the same! \n\n3pm came and went. I called back. Straight to voicemail. Called again. Voicemail. I called 6 times. Voicemail every time. In an office. At 3pm on a WEDNESDAY. There's no excuse for that. It is now 6pm, they're closed unless they all decided to leave at 3 anyway, I mean, WHY NOT!? I've been waiting at my home all day. I think this is the straw to break the camels back. \n\nI'm trying this new thing called \""looking on the bright side\"" and this stupid company is making that really difficult for me. I don't know, the idea of sitting inside on a beautiful 70 degree autumn afternoon on my day off with the combination of bees and crickets and ants and scorpions and spiders and grasshoppers and roaches having a fuckin party outside and no \""ELITE\"" pest control (AND WINDOW WASHING TOO!!!) to perform the duties that their service suggests they might do... But only if they feel like it... I don't think I'm so crazy after all for saying that this company is a complete joke. They're a waste of time. They're pitiful and I truly hope they all wake up one day and realize that their lives are pathetic and worthless. \n\nELITE Pest Control. HA! There is NOTHING elite about them. Unless they want to eliminate their own pest problems!! Or if they need a window washed.... Stupid company.