My family and I went here yesterday for a late lunch. It was around 245pm and with hardly anyone inside we thought it would be an in-and-out kind of experience. We asked our server what the place was known for, and she replied 'burgers.' We ordered drinks and it took roughly 15 minutes to get. The drinks came out wrong and with melted ice. My father then asked the server what size were the burgers. She said she didn't know and that they were about 'medium size.'  What?! She left to go ask the kitchen and returned 5 minutes later. At this point, we are starving and thirsty for cold drinks. \nWe start to order, my father tries to place his order and our server tells him that she needs to go 'in order' and she'll get to him. Clearly this woman has never waited tables before. \nWhen the food finally came, it was 352pm and was not remotely worth the headache. There is quite a bit more regarding delays, no refills, etc but I think you get the gist. \n\nThis establishment has the potential but clearly needs to focus on its staff and work on training a bit more. \nI wouldn't visit this establishment again.