I can't recommend this shop highly enough. On a Thanksgiving road trip my friend made a stop in Phoenix and his water pump went out when he got here. I checked Yelp to find him a mechanic and had him call Honest-1. After he talked to the owner, Tom, he said he felt confident that he'd be able to fix it so there was no need to call another shop. \n\nWe dropped the vehicle off at Honest-1 at 1:30 (on the day before Thanksgiving!), and Tom assured us that the work would be done that day which was critical since my friend was leaving Phoenix on Friday morning. We came back at 4:30 and the car was fixed and waiting for us. A lot of auto shops would have added a charge to the bill for doing the work within such a short window of time but that wasn't the case with Honest-1. On top of that we were given a discount for telling him we found him on Yelp. They also participate in a program with other shops that guarantees the work no matter where you are in the country. \n\nThe lobby is spotlessly clean, has a comfortable waiting area, TV, coffee, and a computer for customer use. Definitely five stars all the way around.