This is the first time I've had a bad experience at an Oreck store. My 6 year old sweeper suddenly began spewing dirt out. The bag wasn't close to full yet and it didnt appear anything was stuck. The sales associate without opening it up began to insist I needed a new roller brush for $40. When I showed him it looked fine to me and wouldn't that be covered by warranty, he got upset with me and began stomping around. I also showed him a warranty sticker from 2010 on the machine which stated that there was a new roller brush installed and also asked him to look up my Oreck warranty. He found my name in their system and then began shoving my sweeper at me insisting I just take it and leave then, since I obviously didn't trust him. This man was totally weird and his behavior and attitude felt very unprofessional.  I still like Oreck but do not recommend this store.