After getting an express car wash my windows were all scratched up. It was a long deep scratch in my passenger's window which was extremely noticeable. I was disappointed in the service because I thought it was going to be great due to the reviews. I think it was the cloth they used to wipe down my car afterwards that ruined my windows. There was a soap stain down the side of my car. Absolutely disappointing. They rushed the wiping of the car.