I wanted to like this place.\n\nWent on a Wednesday night in summer, around 8 for dinner.  Just three of us. We walked in to ask for a seat on the deck, was told 'no problem, just sit anywhere'.  So we did. \n\n10 minutes later the server arrives. 3 beers and a water. About 10 minutes later for the beers. Another 10 minutes for the water, which I found extremely odd as you don't need to wait for the bar staff to pour a glass of water. \n\nFinally get our order in about 30 minutes after being seated. \n\nMy table mates finished their beers but no sign of our waitress. After about 20 minutes from when we gave our order, my friend gets up to search out some beverages. While inside he finds our waitress who tells him that they ran out of one of the entrees we ordered. 20 minutes AFTER we ordered. \n\nTo recap till just now: we've been there for close to an hour, have been served one beverage and had to seek out the waitress to find out they were out of something we ordered 20 minutes ago. \n\nThe waitress very half heartedly apologizes and says she'll ask the kitchen to rush a second burger. Rushing the cooking of meat is not something I'd usually hear a restaurant say they'd do. \n\nAnother 10-15 minutes for the first two entrees to be brought out. Another 10 for the last one. \n\nTo their credit the burger was good. The rosemary tater tots were fried in too low heat, they were greasy, not crispy. \n\nBut I can't get over the terrible service and will not be back. There are too many good restaurants in Charlotte and especially in NoDa to settle on this level of service.  It shouldn't take two hours plus hours for burgers and beers.\n\nTip to the server: don't keep your patrons waiting for beer and be upfront on what's been sold out (it should not take 20 minutes for that info to reach the customer!). Not being proactive on either account is just unprofessional.