I can't agree with the other ladies who have posted their experiences.  It's been awhile but the last time I did business with these guys I knew I would never go back.  I took my car in to have the wheels balanced after I had purchased a set of brand new wheels and tires from the internet.  When I mounted the new wheels I was getting a vibration at freeway speeds so I decided to take it to Tire Pros to have the wheels balanced.  They charged me a resonable price since I did not purchase the wheels from them.  When I got home I did a quick walk around the car and that's when I noticed one of my wheels had a piece of metal chipped off right at one of the holes for the lug nuts. I know it wasn't there before because they were brand new.  I called Tire Pros back and told them what I found.  They said to bring it back, which I did.  When I got there the manager said he asked the tech about it and he said the damage was already there!  The manager then said there was nothing they could do about it.  =/  Nothing I dislike more than a dishonest business.  If they admitted to it I would probably be able to forgive and forget but I just want others to know that they aren't the \""Pros\"" their name claims to be.