We have taken our dog Abby here several times over the past year and a half. They have always been very professional and do a great job with our cocker spaniel, Abby sometimes gets nervous around people and other dogs, but they really do a good job of keeping her calm and making her feel comfortable. We have never had a problem with the price or any confusion with the quote and finished price..\n\nWe love Dolittles and highly recommended them.