This is the third time I have eaten here and it's 3 strikes you're OUT!\n\nThe service has been bad on all 3 occasions but XLB were always good so I suffered through the service. But tonight while the flavor and texture if the soup dumplings was fine, half of them had NO SOUP in them by the time they reached the table (they popped and leaked out before they reached my table).  What's a soup dumpling without soup?\n\nNow back to the service. Took several minutes to be noticed/seated in a half empty restaurant.  While the \""plain paper copy\"" menu was delivered promptly, we waited nearly 20 minutes for them to take our order.\n\nWe were also served \""luke warm\"" tea and had to ask for fresh hot tea.  Ordered three items and repeated my order twice, and they still managed to forget one item.\n\nFlavors of the food was good but I cannot return to this place, it's just too much of a struggle to enjoy my meal!