Steve and Claudia are very rude.  Michael Reiss is a nice guy, but has hired the two rudest, most incompetent, morons imaginable.  These people scammed me out of $350 after stealing it out of my deposit.  We rented from these people for 1.5 years.  We had a 3BR house and we are single family.  Before we left we spent a couple hundred to get it spotless and our lawn guy came (as he did every month) to get the lawn in order.  They still charged us $150 for the lawn service and $100 for cleaning service.  What they do is, they wait until the end of the month to take pictures of the lawn and the house.  Of course after a month of no one living in it the weeds are going to grow back and the house is going to get dusty.  Then they take pictures of everything and charge you double.  This is the most unethical and conniving company I have ever dealt with.  If you have a chance to talk to Claudia or Steve, just punch yourself in the face, you'll have a better time with it.