It pains me to give only one star to what normally is such a consistent chain restaurant. We hadn't been to an O'Charley's in a while and were traveling through, so we stopped in for a drink and appetizer. From the outside it looked great with the new updated exterior.  \n\nIt was mid afternoon, about 2:30, so they weren't busy. Our waiter admittedly was new and didn't know much about the menu. The food came fast but there was a reason for that. It's because it wasn't prepared fresh. First, the fried pickles are terrible because they are made with hamburger dill chips. They were sour and had too much breading that wasn't freshly prepared. And the nachos were a disgrace. Chips thrown on a plate with liquid cheese poured sloppily missing most of the chips, with canned chili and a few tomatoes and green onions sprinkled on. Very sparse to say the least. We were hungry so we ate some, but then left quickly.\n\nAnd when did O'Charley's change their rolls? The ones we were served were dry and dusty - no sweet, shiny coating. \n\nThe restaurant inside was old and looked dirty, and the seats on our booth were ripped. It's badly in need of a re-do. Such a disappointment.