We went to Nakato last night for dinner.  The food was average in taste, much smaller portions and higher prices than before, and the service was not good at all.  We waited a long time for our courses and forever for our check.  My wife had to remind the waiter that she hadn't gotten her sushi order.  We had a coupon and they added 18% for a gratuity, per the coupon, which we didn't see beforehand -- the coupon is a scam so watch out.  We wouldn't have tipped that much based on the above comments.  Our table mates asked for a birthday greeting which never happened.  Yes, we have been eating here for 15 plus years but likely will not return as things have declined so much recently.  No one ever came to our table to ask how things were going -- a sign of poor customer relations.