A tech came out to provide me with a quote for a broken spring.  He tried to up-sell me on replacing rollers and hinges, but I insisted he give me a quote only for replacing the spring.  He told me he was going to replace the 1 spring with 2 smaller ones and it would be $180.  I had springs replaced in the past on another property and I knew that was a fair price and gave him the ok to do the work.  He did it and then gave me a bill for $450.50.  He then claimed that the $180 we discussed was for each spring and did not include labor and tax and the total with 2 springs, labor and tax was $450.50.\n\n1 star is more than they deserve.  Management was no help either...it was obvious they condone the scam.