How to rate a hospital?  A relative came in for surgery - they were running behind so he waited an extra 90 minutes before the surgery got underway.  And their ICU was full so he waited in recovery for 7 hours before he finally got into the ICU.  We spent 12 hours in the surgery waiting room, which was filled with uncomfortable chairs, TVs with no audio, and no windows.  Blargh.  \n\nThe ICU took good care of him, and he said the food was ok.  (The cafeteria food was decent and cheap.)\n\nThe nurses and doctors we interacted with were all wonderful, friendly and professional.  And the patient is doing well, thank you. :)