If you decide to rent from hertz , go to the stand alone location on Scottsdale rd north of Mckellips. Avoid getting a car from this hotel location at all costs!!! I reserved a car and was supposed to pick it up at this hotel at 9 am... The hertz rep didn't get there until 11am... I kindly asked if I could get an upgrade or something for the 2 hr wait, and the rep tells me ( as he had the keys to the car on the desk already) that he would knock 30 off the price but could upgrade me for another 30 which would be a wash total price wise but I'd be getting a car with a sunroof, gps, yada yada... He pretends like he's fishing for other keys in his little pouch and then sneakingly grabbed the keys from the original car that were already on the desk and says \""here you go\""... I get to the lot and all I see is a little Toyota Carolla with a tiny sun roof and a gps from 2003! Mind you I originally rented an Altima or similar, and he gave me a compact!!! Since I was driving my family to San Diego, I decided to call the Mckellips location, told them what happened which they found shocking, and let me switch out the Carolla for a Fully loaded Maxima. They made up for the inconvenience... But I would never trust these hotel locations ESPECIALLY the Scottsdale Resort location. That guy there should be fired without question. Very shady.