I went there today with my daughters for lunch.  I ordered the philly steak sandwich, which looked totally yummy in the menu picture.  What I received was anything but!  The menu picture showed a philly steak sandwich in a hoagie roll, overflowing with meat, cheese and peppers.  What is received was 2 halves of an open face roll with dried up crumbly beef, uncooked peppers and semi melted sliced cheese.  I requested curly fries....what I received was the dried up bits left in the fry basket.   The wasn't a curl on the whole plate.  The diet coke however, was good.\n\nMy younger daughter wanted a pink lemonade.   The waitress informed her that they had regular lemonade or a raspberry limeade which she recommended.  My daughter opted for the limeade.  After waiting what seemed like forever to my daughter, she received a drink that was way too tart for a child to drink.  \n\nThe waitress was nice though not very attentive, however, I was willing to overlook this given the lunch rush.  However, now that I've read other reviews, it would seem that this level of service in the norm.\n\nThe manager came over and apologized for my sandwich, took the price of the sandwich and the limeade off my bill and gave me a $10 gift certificate to entice me to come back.  To be honest, after reading the other reviews, I don't think I will be back.  It seems as if they have seriously gone down in quality and service, which is rather a shame as we used to like this eatery.