Nothing bugs me more than paying for an expensive coffee and it not being made right!!! I gave this Starbucks more than 3 chances and they failed me.  I just moved to Vegas and I was happy to see a drive thru Starbucks right up the street but I now drive the extra mile up the road to the walkin Starbucks, because this place is HORRIBLE. \nMY drink had tasted like straight sugar even when I ask for extra Coffee.  When I called the first time to explain that I wanted a replacement the manager insisted I bring the drink back even if I go the next day. WHAAAAT? ummm ridiculous!!!  Bring the same drink back a day later???? Yes!!! Crazy. My wait in line is always 15 minutes or more. \nAnd when I get to the window they are not friendly or welcoming, never say hello just ask for the total. \nOh and they always look very social inside. Maybe they should focus on making a proper drink!!! I would rather have McDonalds coffee then go here again!!!!!