Wow. I have been going to this practice for 3-4 years. I have had some troubles with them in the past but this is the kicker of them all. I just called and explained to the person at the front desk that I have been having some breast pain and didn't know if I should come in earlier than my Oct. 1st  Well Woman exam. Her response was, \""Well, if you come in early you will have to pay for an office visit.\"" I said, \""well if I wait I'll just talk to her about it at my Well Woman.\"" Her reply, \""if you talk to her about it then, then you will be charged extra.\"" My reply, \""just for talking about it??\"" Her reply, \""yup, I don't know what to tell you. Just go to your primary care physician.\"" I then explained to her that this was a gynecological issue... No response. Her overall tone was brash, rude, and short. Did I mention uncaring.\n\nUnbelievable. Never, ever have I been so appalled. A woman calls and says she has breast pain and isn't sure if she should come in and this is how the front desk responds!! I'm outraged and waiting for someone to call me back from the office. I think Dr. Johnstone has the right to know how the front desk is treating her patients.