Very bad experiences not only with the customer services also with the foods that I ordered.\n\nFirst of all, my broken rice dish with bbq pork and pork skin was very bad.  The rice was half cook.  Meaning, I was chewing into a crispy rice or something.   Pork skin tasted and smelled like something that been lft outside for a lomg time and ready to be rotten.  BBQ pork is little burn, which is acceptable, but it was salty like hell.  We also order egg rolls as an appetizer and Pho Special.  Egg rolls were plain and not to our liking.  Pho noodles were bad, soup was not to the correct medium and tasted rather sweet than pther Pho restaurant.   \n\nWe asked for cook bean sprout.  It never came.  We asked again and saw no sign.\n\nWe asked for extra napkins and folks, an older asian waiter nodded his head and then again, we see no signs of our simple requests.  The restaurant was half empty and we were there on 8.11.13 at 815pm!  Either the staff members were tired or they simply telling customers not to come and eat there again.\n\nI also did order my three colors dessert but never came to our table.\n\nLast thing really blew me away was that,  the three colors dessert was on our check.  We refused to pay since we never received it.  \n\nBeing a good and responsible customer, we paid our chk and include our 15% tips.  We can imagine how hard it was to work in a restaurant.   So, we still paid our tips regardless of the bad services and low quality foods.   That was our last and only time we go here to dine.\n\nEATers beware!   If you come here, expect a bad service experience and low quality food.  Prices were at a higher scale.   Environment is average.