I put in an order in early April, was told by Angela that I would have a proof the next day.  2 days later I called back looking for my proof, was told I'd get a call back the next day, still nothing.  1 week later I called yet again looking for the proof, Angela said I would get a call back that day, nothing.  Finally yesterday I received a proof for the wrong type of sign, I asked them to correct it, they then sent me the correct type of sign, but with the wrong name and wrong phone number.\n\nThey do get 2 stars instead of 1 because I've used them in the past and they do make a quality sign.  I don't mind waiting as long as I'm given an accurate estimate.  Also Josh really is a nice guy, he just needs some additional help.