My husband and I made dinner reservations for Gordon Ramsay's Pub with high expectations.  My God, after watching KN & HK, you'd expect nothing but the best.  Unfortunately, we were sadly disappointed.  We were there at 6:00 on a Monday night for dinner.  The place was nearly empty.  So whom do they sit next to us, when there are dozens of open seats everywhere?  A table of 4 loud drunks.  The server came up to us immediately, but that was the high point of the evening.\n\nWe ordered fish & chips and prime rib, both of which also came to us immediately.  My fish was cold, my fries were cold and greasy, my husband's prime rib was nothing special.  His vegetables were cold and mushy; his mashed potatoes cold and tasteless.  When we questioned the server, he said that the fish & chips were made \""only\"" 5-10 minutes before our order.  If he admits to 5-10 minutes, I bet on at least 30.  I thought that Gordon's restaurants always made dinners to order -- at least something as traditional and simple as fish & chips.  How can you screw that up?\n\nBesides that, the place just doesn't feel and look clean.  The silverware is put right on the table, which in our case was covered with sprinkled salt, a sure sign that the table had not been cleaned between diners.  The uniforms of the servers were wrinkled and mismatched.  I'm not sure what look Gordon was seeking, but the servers clearly do not have the same \""vision\"".\n\nWhen we complained to the manager, he was dismissive and condescending, making sure to inform us that \""Gordon had just been there last week and everything was great\"".  Well maybe great when the boss is around, but with zero or no quality standards when he is not.\n\nBottom Line: Save your money for fish fries at your local Catholic church during Lent.  Gordon's made enough money from hard-working \""no counts\"" like us.