I'm freakin' DONE with this place. \nEvery time I come here I get above-average food (good!) with poor service (bad!) \nLast time I was here our server never came back to pick up our check and it took so long that i had to get up and go looking for someone else to get us some change. \nThis time I ordered the soup-and-half-sandwich plate. I was offered chicken noodle or French onion. I went with the onion. When the check came, I was charged extra for the soup. When my server came back to pick up my card (and she took a LONG time to come back around and wasn't even the same server as the time before... is this protocol at this restaurant?) she said \""oh, yeah, that soup costs extra.\"" Interesting, as the surcharge isn't noted on the menu and as a former server myself, I know I should have been told about this when given the choices. \nI won't lie: the food is pretty hearty. But is it worth the flippant service?