I had originally intended to submit an eloquent review of the horrifying service provided by Cox - but clearly it's not worth spending the time.  Mine would just be another in a long line of one-star reviews.  Suffice it to say that I am no longer - and will never again be - a Cox customer.  I hope all those who have a choice will take the time to read the reviews here, take them to heart, and find another provider.  Cox should be ashamed of both their unethical business practices and their horrifyingly bad service.