I wish I could give a zero star rating. Last night I brought my daughter to Barnes & Nobel to pick out a book. I've been coming to this location since it opened in 2001. In the last year I've noticed the book selection is getting smaller and smaller and the toy selection (and not educational toys) is getting larger and larger. Seriously, toys now occupy 15 - 20% of the store. Rather than go to the children's book area my daughter, naturally, wanted to check out the toys.  What happened to the zen atomosphere of the book store? If I wanted to be around a bunch of screaming kids I'd be at Toys ** Us.\n\nI went to share my opinion with the manager. She was very rude and said the toys sell better than the books and that Barnes & Nobel is closing stores that don't sell toys. \n\nBooks are my thing. I own an iPad, and iPhone, a touch laptop and a Samsung tablet. and guese what? I still prefer to buy the hard books rather than read them on an electronic device.  I love the feel of a book and I love to re-read them. I also spend a minimum of $2,500+ per year on books and magazines.  All at Barnes & Nobel.  But the dumb Barnes & Noble manager could care less. \n\nNote to Barnes & Noble - please do a better job training your managers to be more customer friendly. It would also help to hire managers that actually like to read.