Like another reviewer here we made the mistake of buying an appliance from them (dishwasher). Both my wife and I made it clear that we wanted it installed and the Lowe's salesman made it clear to us that they would install it when they delivered it. We waited two weeks for the delivery only to be told by the delivery guys when they arrived that they don't do installations. \n\nWe had them take the dishwasher back; we'll do our shopping elsewhere.\n\nSeems like the reviews here for Lowe's are either hot or cold and there's no middle ground. We rolled the dice and lost.