These folks were great when I signed my lease, but since then, it's been a battle over most everything you could imagine when one rents a property...whether some repair issues or hoa notices for every blessed thing you could imagine under the sun.\n\nThe yard was overgrown with weeds (was told more than one time that it would be taken care of asap). Before I could even finish unpacking (while waiting on them to do what they said they'd do), I got a nice little welcome letter (sarcasm here) from the hoa folks after only being in the home for 2 weeks - NOT appreciated, AT ALL! Big surprise...it never got done. I had to do it...front & back.\n\nAnd good luck trying to reach them by phone. That's a total joke! You can't even leave a message on voice mail about 90% of the time (mail box for whomever you get is usually full). Their posted hours (on their phone recording) indicate they are open until 5 (ha)! Even in the times I have been fortunate enough to be able to leave a message on someone's voice mail, I've NEVER gotten a return call.\n\nI had the \""pleasure\"" of reaching a humanoid there ONCE, and she was absolutely the rudest person I think I'd ever encountered.\n\nI have rented properties for about a decade now, and never have I been so dissatisfied with a property management company. Won't be renting another property again with RPM, and that's a fact, Jack!