i'd like to give it 0 stars! my husband & i bought 2 groupons for lots of great skin treatments at a discounted price in 11/10... i first called in april, 2011 to set up our appointments... got a voice mail saying to give them 24 hrs to call you back... then called again a week later, then again months later. never got any call back and the voice mail was always full so i couldn't leave any more message (but did leave 2 in april). we took a chance and drove to the location this month (august) to find an empty building w/ a \""for rent\"" sign posted. this is absolutely a TERRIBLE way to run a business. i am a massage therapist and i would never treat potential clients like this. we will certainly be contacting groupon for a full refund!!!!!!!! and this experience alone makes me wiry of buying anything else from them which requires an appointment.