My husband and I went in to see if I can get the clasp on my bracelet fixed. We were immediately greeted by an employee. While she was looking up to see when it was purchased, another employee walked by us, giving us rude looks and whispers something to the employee helping us. She continued to whisper to the women helping us, smirking at us the entire time. My husband was just at there a couple days before to buy my Christmas presents and spent almost $1000. We have never had a rude experience like this at the location we normally go to. \n\nAlso- four weeks to get the clasp fixed on my bracelet. That doesn't sound right. We will take our business back to the location at the Bellagio. We have never had a problem there.