For the record, this will serve as not only my first online review, but my first review of anything that was not assigned to me since grade school. I have decided that my ridiculously unprofessional experience at this hotel/casino deserves my effort to sign up for this website to share my experinces.\n\nLets start with the hotel room. I believe I was one of the ones (or many, according to past reviewers) that have received a \""reject\"" room. I did not get the auto-curtain-opening feature along with any \""welcoming\"" in any way, shape, or form upon entering.The shower/bath smelled like urine from check-in to check-out.  One of the serving trays did not work (fold out) properly for an in-room dining service I ordered totaling over $100 for two.\n\nNow onto the casino. The minimums are abnormally high for table games. There is little variety of slots compared to any other major casino. And for the icing on the cake - one of the ladies (the heavyset lady, I would think of a nicer description, but she's not, so...) behind the M Life (the casino's player's club) counter, seemed very irritated and upset that I even dared to walk up to her to ask questions... and when I did approach her, no \""hi\"" or \""how can I help you\"", just a blank, empty stare. The answer to my question was then met with a very rude tone of voice. I felt that she was about to go all-out ghetto on me, complete with the whipping of the head back and forth, but refraining from doing so only because she remembers that there are cameras watching her as well.\n\nFinally, for the cherry on top, this is supposed to be a 5-star resort.\n\nPro's? The location.\n\n\nAnywho... not bad for a first review eh?