Although the masseuse was very good at the spa the facilities were not clean! The service was less than average and unfriendly wait staff and overpriced for what I received. The receptionist upon arrival was grumpy and I have been to other spas in Vegas that were very well kept and concerned about me as their customer, in this facility I never even saw an employee other than when I was having my massage. They had a shower that was out of order as well as the steam room was closed. The hot tub was very dirty, the showers were old and rundown the vanity area was lacking and what was so called the couples grand room was very small and the jetted tub was very dirty I am very disappointed having been to a Mandara spa before I expected better.