All I wanted was a quiet spa day.\n\nPROS: good location, polite staff, good cucumber lemon water, attractive, stylish main salon floor.\n\nCONS:  noisy. Also, noisy. And sometimes, it's noisy. Especially when it's noisy.\n\nI usually go to a strip-mall type nail salon for my mani/pedis, but I needed a special treat, so I took a Friday off work and booked myself their best \""spa pedicure\"" (50 minute \""Ice Cream Pedicure\""), their best manicure (their 50-minute signature manicure) and a brow shaping.\n\nWhen I got to my appt, I checked in with a nice quiet guy at the front desk who offered me some cucumber lemon water and directed me to the loo. All good so far.\n\nWhen I got back to the lobby, despite being 10 minutes early, I sat for 10 minutes past my appt time until finally a woman came over and asked me if I needed to check in. It became apparent that no one had told my esthetician that I was there.\n\nMy esthetician was professional and kind, but very fast. My brows looked alright, she did a fine clean-up, but the shape lacked and she left them a little \""natural\"" for my taste (I prefer a tiny bit more of a classic vintage arch, which I did express to her before she began.)\n\n(Note: the room itself would've been a quiet, spa-like experience, however the halls in the spa area are high traffic, so you can hear every woman's heels and people talking loudly and whistling during your service.)\n\nWhen my brow appt was over, she took me to a back room of the salon, not the spa, which consisted of a handful of shampoo bowls, two mani stations and a nook with 2 pedicure \""thrones\"".  They're not massage chairs, if that's what you're looking for.  They're comfortable enough, but not that relaxing.\n\nThe esthetician sat me down in a dryer chair and told me to wait. So I did... while a manicurist talked loudly on her cell phone nearby. The esthetician didn't introduce me to her, so I wasn't aware she was my manicurist until 7 minutes later when she finally finished her call, walked PAST me all the way to the front of the salon and found out I was her client.\n\nI was really disappointed. All I wanted was a quiet, spa pedicure, a mini-spa day, a treat just for me. I wanted a REAL spa pedicure, not like the \""spa pedi\"" you get in the strip mall nail salon.  Since I was IN A SPA, I thought that was what I was getting. The woman who booked my appt assured me \""once I have one of those pedicures, you won't ever want anything else\"". I beg to differ.\n\nFirst, my manicurist talked non-stop to the manicurist next to her. Neither of them shut up for entire time I was back there. I heard about The Voice, Angry Birds, karaoke, someone's alleged Korean mafia boyfriend...  They couldn't stop talking with the client next to me who ALSO wouldn't get off her cell phone.  And no one was using their inside voices, if you know what I mean.\n\nAdd to that the endless train of stylists traipsing their clients back there for shampoos who talked from the moment they entered the room until they left. Every time someone took a towel out of a cabinet, they slammed the doors. And let's not forget the club music they were playing.\n\nWhere was my \""spa\"" pedicure?! This is a SPA, so I expected a tranquil, spa-like experience. When I've gone to other spas for a pedicure, it's treated as a spa service. For spa prices, I expect spa treatment.\n\nI didn't chit chat much with the ladies, though they tried to engage me, hoping they'd get the hint that I just wanted to relax, but no... she didn't get the hint until she asked me \""So what do you have planned for the day?\"" and I replied, \""A quiet spa day.\""\n\nI did soften and chat with her more during the manicure (I just gave up) and she was very sweet, so it's not personal, but I did voice to her that I thought the pedicure areas should be more secluded and peaceful.  She told me to fill out a comment card.\n\nThe results? I left tense and disappointed and my pedicure was just ok. I could've gotten all three services, perhaps even a bit better, in my usual strip-mall nail salon for half the price, but she did a fine job. The manicure was more like 30 minutes, not the promised 50, and while she did do the scrub and the hot towels, she forgot the massage (unless she did it and it was so brief I didn't notice).\n\nThe lighting is terrible in that room -- all the red/orange/pink polishes look the same -- so instead of a hot pink, I actually ended up with bright orange neon toes once I got outside. UGH. My feet could land a plane.\n\nThe main salon floor was stylish and hip, but I think the \""spa\"" portion could really use a dose of tranquility.  I mentioned nicely to the check-out receptionist that I wasn't 100% happy and was told again to 'fill out a comment card'. \n\nTo add insult to injury, I accidentally overtipped by $20. Sigh.\n\nI'm not saying don't go -- clearly some people like this place a lot -- just bring earplugs.