I stumbled on this place while out and about. My wife and I were looking for a new bed (just headboard, footboard and rails) We stopped it just to see what they had. The ended up having exactly what we were looking for. The price was very good and so we bought it and set delivery. Afterwards I read the reviews of this place, and normally I would have avoided it if I had read the reviews before I went in. However, after working with them myself I have very little complaints. Let me say, if you are expecting five star service then this is not your place. You get what you pay for. If you want to get five star service you have to pay for it. This is a low price furniture store. The people in store are very friendly and most of the people I dealt with were super nice and helpful. Especially the delivery people. I think the biggest issue is that previous reviewers are not asking the right questions before they buy. So below are a few pointers on that. Before that I will say I got what I ordered, in good condition, and delivered when they said it would be. So I give them 3.5 stars rounding up to four for the friendly service.\n\nPointers\n\nFirst you must understand, unlike RC Willey and your larger companies, stores like this do not really have a warehouse of furniture. They have to rely on the manufacturer to have it in their warehouse in California and get it to them in time for delivery.\n\nWith the above said, you should ALWAYS ask if the product is in stock in the manufacturer's warehouse (they can check this fairly easily. If it is then you will definitely receive it very quickly. If not, be prepared to wait a while, because they cannot get it until the manufacturer provides it.\n\nIf you do the above you will have a much better experience with stores such as this one. I honestly would not recommend purchasing unless they do not have it in stock though. It could cause a long wait and much stress on your part.