Joined this gym early last year with my corporate discount. Also signed up for the Kids Club. Decided late last year to freeze my membership since I would be travelling for work. Was informed that there would be a $10/mo fee to hold the account open and that I couldn't use the facility. No problem.\n\nFast forward 6 months. Realized that on top of the $10/mo that I was also being charged an additional $10/mo for the Kids Club. Called the place to inquire about a refund on the kids club fee, since clearly if my membership was frozen I would have no need for the childcare services.  Obvious right? Not so much. Manager informed me that at the time that I froze the membership I should have also requested the kids club frozen as well.\n\nHow would I have known that I needed to do this? The La fitness rep I spoke with certainly didnt suggest it at any time during our conversation. My understanding was that if my membership was frozen that any supplemental services provided by the gym would also freeze.\n\nInstead the area manager offered to \""meet me halfway\"" and refund 3 months of charges. Unacceptable. He eventually agreed to refund 4 months of charges all while saying that that was \""more than what we usually do\"".\n\nI cancelled my membership because this reeks of bad business.