Bachelor Party Weekend!\n\nSo we dropped the big $$ and got a 2 bedroom suite! The suite itself was freaking amazing. Definitely 5 star worthy. It had a tub, huge projector screen, super modern feeling and really nice.\n\nThen why the 1 star? The service here absolutely sucked. For example:\n\n1. Asked the cleaning staff to clean the room. Came back, and.... they made one bed. No new towels.\n\n2. Called for some towels. Was put on wait for 15 minutes...\n\n3. Called concierge to ask a question. Put on wait for 15 minutes, transferred to the wrong people. Transfered again to the wrong people. Gave up.\n\n4. Called asking if we could get some toiletries. Was told no. Person hung up.\n\n5. We wanted to book a Cabana. Apparently that's impossible unless you physically go out to the pool, hunt down one of the Cabana workers. Great...\n\nJust in general, the place looks amazing until you want some help from the staff. Then you might as well bend over and kiss your rear.\n\nNow normally that's not a 1 star, but the thing is this is Vegas. Going to any 4 star + hotels you will never have this crappy of service.