Let me start by saying that usually I am a big fan of BJ's, but this time was a total disappointment!\n\nStarted with the waitress taking our order orally instead of writing anything down. First my wife and I ordered chicken ceaser for an appetizer and pizza / burger for entree.\n\nAll of the food arrived at once which was the first mistake.\nSecondly the pizza had the wrong toppings - write down the order!\nThe burger and fries were only warm to begin with and after eating the salad it was cold. \nAlso, I didn't want to eat before my wife had her pizza.\nTo re-fire the pizza took over 30 minutes!\nAfter all said and done I went to the manager (I Never do this)\nHe comp'ed the whole meal - at least that!\n\nI don't think that we will come to this location again, but I will visit other BJ's near us.