I really like a good sandwich. There's just something divine about the combination of good bread, quality meat, fresh toppings, and well-chosen condiments all put together in a user-friendly package. Regrettably, Jimmy John doesn't provide that.\n\nStart with the bread-- plain white bread with zero flavor and no character. No whole wheat option (for at least a dollar more, you can get seven grain bread for some, not all, of the sandwiches), no flatbread or wraps. This is allegedly gourmet?! Then there's the filling. Somewhere buried under the bland bread, mound of industrially shredded lettuce, and pale cardboard-tasteless tomato there's a slice or two of meat that is hard to notice. Condiment choice is narrow, and the application thereof is extremely variably, sometimes drowned in it and sometimes featuring the merest swipe. Hot sandwich choices simply don't exist. You crave a hot roast beef or hot ham with melted gruyere? Too bad. These sandwiches are a step below even national chains like Subway, where they at least provide more choices and flavor profiles, from fillings to condiments to toppings, and yes, hot sandwiches!\n\nI suppose I understand why inexperienced, budget-conscious people would give them a lot of business-- the basic sandwiches are cheap and filling (all that bread and lettuce!), adequate enough for quick thoughtless sustenance. But for a place that labels itself \""gourmet\"" it falls so far short it's laughable.\n\nI grudgingly give Jimmy John's two stars because it's possible to get a decent sandwich from them, by getting something from the \""deluxe\"" side of the menu made with whole-grain bread, or adding extra meat, cheese, and toppings to the basic sandwich choices-- both options that will bring the cost beyond the tolerance of the targeted audience (and still not in the \""gourmet\"" category).\n\nA word about the delivery: They advertise \""freaky fast\"" delivery, which is probably why I see their delivery drivers committing every moving violation you can imagine. Wrong way on a one-way street? No problem. Right on red in a campus district where it's clearly prohibited? You bet! Ignoring pedestrians in crosswalks? Why not?