Best Buy used to be my one stop computer shop for my Dell laptop in the past. Through my experiences with purchasing my old laptop here, I have learned that:\n\n(1) Repairs are way too expensive here. I was better off taking it to a 3rd party repair shop! \n(2) Geek Squad is not as knowledgable as they say they are.\n(3) It takes way TOO long to fix issues. Once it took almost a month to get my computer back!! \n\nIn general, this location is constantly understaffed and understocked! Every staff member I ran into was just too busy to assist, which was really unfortunate because I was planning to buy a laptop. When I went to find someone to help me about two computers, they told me the differences and similarities between the 2 (they didn't know much), and then I unfortunately found out that the one that I wanted wasn't in stock even. After that, I went to purchase a game for a 3DS and it wasn't in stock either :( \n\nOn the bright side, they do offer special services like overpriced warranties, price matching(thank GOD), and a loyalty reward card. Don't get me wrong, I like Best Buy, but there are definitely better locations.