Oh my God. Okay so we had no intention to go here but we were in Planet Hollywood for a comedy show on a Sunday night. We were approached by a man and he told us to check it out for free entry and one complimentary drink. We thought why not. So we go in to get our drink and the bartender said no free drink and was so rude about it, it was shocking. He wouldn't even look at us, just kept acting snotty and shaking his head no. It was the weirdest thing. Our wristbands even said one complimentary drink right on it and we showed him but he just kept saying no, without an explanation of why or anything. So odd and rude. Anyway I told the door man of the issue and he said we had to get a drink ticket and he radioed down and talks with someone and then says to me that he was sorry but since it was slow they were not doing it! WTF?? wow.\n\nWe decided to stay anyway and purchase a drink. Again, rudest treatment ever from that bartender. I think the receipt said his name was Humberto or something like that. He still would not even look at us and just had a mean expression on his face. Worst treatment I have ever had!. Not one smile, not one hello, not even one word spoken to us or even acknowledgment. We left that area and went by the dance floor and it was pretty dead. However it started picking up as the night went on. Still not busy by night club standards, but it was a Sunday that might be why. \n\nEvery time we would set our drink down it would disappear!  Seriously someone kept cleaning away our full drinks if they were even left for a second (not alone, there was a group of us) or if we even turned our back at all, bam drink was gone. At $12 a drink, that was extremely upsetting, and again, weird!\n\nTerrible service. The employees in this establishment will be it's downfall.