Stopped in for a bite while out running errands. We were confused because the guy inside was already putting chairs up on the tables and it was only 7ish (they close at 10). There were only two people ahead of us and it was taking forever! I was literally a second from walking out when Eric finally decided to help us. I got the 6\"" sweet onion chicken teriyaki on Italian bread with Swiss cheese. I didn't feel like toasted bread, so he just heated up the chicken for me. These guys were so slow making sandwiches... After paying and getting our drinks, we sat down at one of the high top tables, since all the other chairs were up. Right when we started to eat, the two employees went outside to smoke, leaving the store completely unattended. We were amazed. The chicken in my sub was not the best quality and I had to spit out some inedible pieces. Also there was a static-y speaker playing Jingle Bell Rock cutting in and out. Very annoying. We were finished eating by the time the two employees came back in from their smoke break. So irresponsible. Then they proceeded to empty all three tea dispensers like they were getting ready to close up shop. It was only 7:30! I bet they were planning to close the store early. These guys ought to be fired.