company that is run by fucking idiots that hire fucking idiots that are still wearing diapers all happy to take your money and will find every excuses in the world to not solve your problems!\n\nthey were my first high speed internet provider. it was good back then but i got fed up when they started making all those changes, capping the monthly limit, raising the price, having poor customer service. all that made me change provider.\n\ni still have their landline service as well as their tv service. when you don't have problems, its great. its when you need servicing that all hell break loose.\n\nif you're lucky (like calling at the right time of the day), you'll get a local rep to help you out which makes things passable as they are aware of problems outside your doing (like the weather being frightful) but if you happen to call in the wee hours, oh fuck! you're stuck with some overseas rep that doesn't give a shit and will end up blaming you for shit. happened a couple of times.. i wish i could be like sadako and reach through the phone (instead of the tv) and grab and smack whoever is on the other line until pigs fly!\n\nin summary: service, when it works, can be great. its when it doesn't work that just give you the urge to kill..\n\nfuture customer beware!