Besides bad food at Planet Dailies, I enjoyed my stay at PH last time. That was why I suggested my family to stay there this time. However, it was a disappointment. Was it because of spring break and the crowd? The bath tub in our room was not clean. My sister saw floating grey particles before she entered the tub. Yeah, that was gross. I asked house keeping to clean the tub but apparently the person who answered the phone did not understand the word \""tub\"". I repeated 5 time \""Please send someone to clean the bath tub\"" and all I got was \""what?\"" REALLY?