This would be 5 stars and I'm sad I can't give it to them, but I rate restaurants based on the total experience, service included, beginning to end. \n\nHere's the experience summed up: \n\nPositives:\n+Amazing burgers! Lots of variety, juicy meat, awesome ingredients and toppings that you can add, etc. \n+ Amazing milkshakes. Both alcoholic and non alcoholic. We had the tiramisu and the cookies and cream alcoholic ones. Super yummy.\n+ The Mac and cheese was frickin' delicious! Omg I could eat that stuff forever. Bonus: it had lobster in it!\n+ Cool atmosphere. \n+ Our waitress once we got seated at an actual table was really attentive, nice, and she was great. Definitely helped make up for the bad things at the beginning of our experience \n\nNegatives, kinda went over it but I'll go over it again:\n- hostess lost our place in line, or didn't bother putting our names down to begin with.\n- We were offered a table in the lounge area. Sat there for about fifteen minutes and no one paid us any attention.\n\nI'm definitely coming back every time I go to Vegas. I wish they had a location near me. And who knows, if my experience is good next time ill change my rating to a five.