I came to the Palms with my girlfriend to watch a movie and thought to myself, \""Awesome! They have a Coffee Bean inside!\"" I walked in, checked-in, and saw there wasn't any real good photos of their display, food, and staff so I take my phone and start snapping away but then a man, rude in his tone, and loud enough for the rest of the customers and his staff waiting in line could hear, starts snapping at me about their policy of no photos of the food case.\n\nI was so upset that I had to walk away, then came back to ask this person's name. His name was Sam and he was the manager of this Coffee Bean! And what a coincidence, Sam is also the duke of this Coffee Bean!  You would think the manager wouldn't be so rude and by the way he displayed his power as a manager shows how high of regard he shows to patrons and customers to the Coffee Bean. I understand some stores do have policies of no photography and those stores do post signs to alert the customer of such policies.\n\nHey Sam! Lighten up and be a little nicer to your customers. Not everyone is aware of your policies since they're not posted up here. There is no need to be rude!\n\n1 star for horrible service BEFORE I even got to order! And won't be coming back here again. But because of this whack experience here, it turned me onto Blizzberry! HA!\n=======================================================\nUPDATE:\n\nAfter ordering our Blizzberry creation, Sam the manager approached us and apologized for his rudeness and explained that he was upholding the company's policy of no photographs of the case. He gave me his card and asked if there was anything he can do. I told him \""No.\""\n\n...... I didn't have any comment but to say, OK, uh-huh. Nice gesture, but what if I wasn't sitting there anymore? Apology accepted Sam, but I hope you've changed your attitude to fit your position at this company.