I was ready for the upsell and took the bait.  Hand wax for $20 sounded good. Said it would take 30 minutes total for both wash and wax.  Kept my eye on my truck at the 30 min mark and it was still not done.  Got up and checked on it at 45 min, not done, got up and checked on it at the 1 hr mark and it was parked across the lot.  WTH?  The guy that sold me the wash happened to be behind the counter chatting with the cashier and I asked him what happen?  I told him I needed to be out of there in 30 min.  He acted like it was the first time he saw me, told me he would get the mgr.\nInspected by truck, still dirt and smudges on it.  Believe me I'm not picky, but how do you wax dirt.  Later days, I go back to Cobblestone or do it myself.