I made an appointment for Saturday at 5pm for 3 people a few days prior.  When I got there on Saturday, an employee looked at me and was wondering why I was there.  I told her I had an appointment.  She said they would be closed at 5pm and there is no appointment.  When I insisted that I had an appointment, she finally looked at the calendar and said, \""ok, your appointment is 3 pedicures, right?\""  She had forgotten my appointment... :(  This gets worse!  Not only they forgot my appointment, they didn't have enough staff to provide the service to 3 of us.  When we told them, we made the appointment prior to Saturday, instead of apologizing, she kept making excuses by saying that they were short staff..  (how about call me and tell me they wouldn't able to provide the service?)  \n\nI also asked for design, but they only had 4 samples to choose from and didn't even bother asked me which design I wanted, and just finished without giving me the design.\n\nThey might do a good job on other days, but I don't recommend going there when they want to close early even thought their website said they open until 7pm!!