Normally have a great experience. Last time I came in, my entire experience only lasted 25 minutes!!!! How could anyone expect to have all of the following treatments completed in 25 minutes:\n* Haircut \n* Paraffin Hand Dip \n* Shampoo \n* Conditioning Treatment \n* Mini Facial \n* Hot Towel \n* Scalp Massage \n* Re-shampoo \n* Styling \n\nAnd while I was getting my cut, the girls were complaining it was so busy because the front desk was booking people every 30 minutes. After dropping $60 and walking out with an uneven cut, I dont think I will be returning back here again. I think the Haircut portion of my appointment only 10 minutes! How can anyone expect to get a decent haircut in 10 minutes. they spent more time doing the foo foo pampering stuff