HORRIBLE! \n\nNo Wonder Sears as a company is failing. My husband needed new tires on his 08 Acura TL and we decided to go here since it was close and heard in the past it was good to go with Sears for tires. \n\nWell, this experience was a poor, poor one. Hubby had picked out the exact tires that he wanted on-line and we went in the store to purchase/order them. We went in on a Sunday around noon-ish and there was no one around when we walked in. (no sales ppl or customers) So we waited. Probably about 10 min or so until a sales associate came out to help. \n\nThis guy was rude and didn't really know what he was doing. He got an attitude with us because we were trying to ask a couple of questions about the tires. Hubby gave him the print out of the tires he had picked out on-line so it would be easy to look up and order.  We were there for about 30 min. ordering the tires. In the meantime, other customers came in and waited. No other sales associate can out to help. So I felt sorry for everyone that had to wait around for us to finish up. \n\nNext, when we finally got them ordered, the total came out to be around $400 MORE than what was totaled online. Beware that the total online is a few hundred bucks short of what they actually cost. \n\nAfter all of that, hubby scheduled an appointment the next day to get his tires installed which was fast. (this is the only positive part of this process). Hubby went in the next morning around 8 am and didn't leave until 3 PM!!!!! He was there for 7 HOURS. This was also due to them installing the WRONG TIRES!!! \n\nMy hubby is very patient and I can not believe how well he handled it. \n\nI will never ever go here again! I hope this is a warning to anyone looking to get new tires here. \n\n\nP.S. 1 month later, my car needed new tires and I went to Discount Tire on W. Flamingo and I was in and out in under 1 hour and they cost the EXACT same amount that was quoted online!