For being such a big store, they have a very small entrance.  I've tried to go in here twice and there's always a gaggle of people crammed around the door trying to get in or out.  And I'm always suspicious of bike shops that don't have a bike rack so you can park your ride outside.  They're probably good people.  But this place seems like an expensive corporate time waster.  I'll try a local mom and pop shop next.