I have always gone to Ulta salon to get my hair cut. I will never go there again! I had made an appointment to get my hair cut a couple of weeks ago. I went into the place and said why I was there. The  lady at the receptionist desks tells me \"" the hairstylist could not make it  and could we change my appointment for either a later time or date.\"" I said, \"" well I would really like to get it done today.\"" I had other plans the following days, so the only other day I could do it would be Monday. I then said \""there is no way you can fit me in now.\"" She flat out said \""no\"" when I walked  in she was just standing there lookng on the computer, not really doing anything. Needless to say I was livid. I had never been trerated that way at a place of business. I walked of and put my hand in the air to wave her off and said \""ok, cancel it!\"" I know other people heard me because their heads turned. \n\nI did how ever go to Super Cutts in the same shopping center and got my hair cut by their manager who was wonderful and met every ounce of my needs plus, I saved ten dollars. \n\n\nLesson learned, sometimes the higher style salons are not what they are  cracked up to be.