I will never set foot in this store ever again after today.  About three weeks ago I brought my bike to them after a friend suggested the store to fix a warped chain that was extremely annoying.  Upon inspection from the guys, the gears were also wearing very poorly because of the warped chain, so they suggested to replace those too.  I figured why not, might as well get the whole assembly fixed up nice.  They needed to order one part, which would take about a week.  The following Thursday I get a phone call that the part was in and I immediately brought my bike to the shop for them to fix and I left it with them.  Before I left, I asked about how long they thought it would take to fix it.  I was told they would try to get to it on Friday, and if not I'd have it early next week.\n\nGreat!  I'm all excited, it's just gonna suck to have to walk everywhere for a few days, but it'll be worth it.  So 4th of July weekend comes and goes, didn't get my bike on Friday, (Monday was the 4th) Tuesday, or Wednesday.  So on Thursday, I call and they tell me that they've been very busy and backed up and shorthanded and they didn't come in over the holiday weekend to work.  He can't give me an exact update other than there are only 3 bikes ahead of mine.  No call Thursday.  On Friday I call again.  It's now a week after they told me I should expect my bike.  They inform me that they should be getting to it that day.  Low and behold, late afternoon I get a phone call that it's ready.  At 5 after work, I go and pick it up.  I pay them and I ride home without a problem.  \n\nYesterday, I rode to work without a problem.  When I went home last night, the gears started skipping.  I wasn't having this problem before they fixed the bike though, so I was very confused.  This morning, I'm on my way to work, just pulling out of my street onto Neglley and the gears skipped in the middle of the road.  I also got hit!!  Scared the hell out of me.  A normal 10 minute bike ride took close to 20 minutes because I couldn't get proper power out of my bike.\n\nToday at 11, when the shop opened, I was their first customer.  I brought the bike in and the tech took a look at the chain and said one of the links was busted.  The chain is 4 days old.  So he fixed it free of charge by just replacing the broken link.  Either way, I don't like the fact that a chain broke so easily.  I paid over $120 for them to keep my bike for a week and for me to have to go back a few days later because something they replaced had already broke.\n\nLike I said at the top, I'll never go back...