I'll agree with Gabriel, except that I didn't manage to visit the UPS Customer Center. Yes, I did go there today, a Saturday. They're closed. Seriously, what the heck is that about? Isn't this a big city? Isn't this a major delivery center for them? I guess not.\n\nThe problem started when the shipping address on my package was off my one digit, but UPS didn't call me or email me to correct it. Instead, I happened to notice on the tracking page this morning that there was a problem. So I called (the first time) and the agent said that there was nothing I could do - I would have to wait until Monday to call, fix the address then, and they would try to deliver on Tuesday. I actually believed that for about a half hour. And then I thought... doesn't UPS take pride in being a logistics company? Can't a package be rerouted in transit? So I called and this time, the agent said that she would send a message to the local warehouse and they would call me in an hour.\n\nThree hours went by. So I figured I would go to the dang warehouse and wait for the driver to return so that I could get my package. They're closed. So I called a third time, and this agent apologized for the previous agent's error that someone would call me. And no, they won't try and redeliver a package once it's been attempted that day. And no, they can't try and fix it until Monday which means that the earliest I could get my package is Tuesday.\n\nI'm very disappointed. I will be choosing FedEx or the US Postal Service next time. We (heart) Logistics. I don't think so.