Went in there the week of June 2nd, 2014 needing some professional advice on my boat trailer tires.  Asst Manager Jason was behind the counter talking on his bluetooth earpierce, didn't greet me although I was the only one in the lobby.  He finally asked, \""What do you need?\""  Hmm....  asked him to give me his opinion on my boat trailer and he just walked out.  So I guess I needed to follow him.  He gets out there and in 30 seconds says I need 4 tires, no explanation.  He then says something rude about not knowing dry rot (I'm not a tire guy pal) and I told him to go take a hike.  Went to Discount Tire 1/4 mile away, was 3rd in line and greeted professionally, even offered water.  Lobby was packed yet they took great care explaining my tire situation.  I went to the office and sent a formal corporate complaint and not surprisingly, nobody at Corporate has bothered to follow up.