I hope that anyone that reads my Yelps realizes that I usually review places that have rubbed me the wrong way. (Unless they rub me in a really good way and I've thoroughly enjoyed it.) \n\nFirst off, this place is the pits. I've been coming here for a while now, and I've experienced quality degrade. The more I come, the less I want to be here. Today is the final nail in the coffin. \n\nWhat a long wait time to even order food! I was in line for a good 7 minutes before I was given attention to place an order. \n\nPrices are outrageous! For what I got, I would have preferred any other Hawaiian restaurant that's more filling and has better quality.\n\nI got the garlic chicken and chicken katsu combo. My mom got a saimin. So what's easier? Two pieces of different styles of chicken and frying it, or putting noodles, some toppings in a bowl with broth? You tell me...\n\nI got mine in 7 minutes after ordering and was told the saimin will be right out. Great! Then, we waited 7/8 more minutes before requesting a refund. I don't like eating in front of other people, and I don't like waiting so long for something so easy. From the time we ordered to the time I requested a refund... 30 minutes. There was a little wait to ask for a refund. \n\nMaybe I was a little impatient, but don't bring out other people's order when a part of a party has already received their food and the rest haven't. Don't forget to season your customers' food. \n\nWe ended up going to Aloha Kitchen on Sunset road and it was only 7 minutes from the time we ordered for it to be bagged ready to go. And they were equally as busy as this failure.\n\nThe saving grace which allows for two really generous stars are for their malasadas and their poke. Besides that, you have plenty of Hawaiian favorites to choose from, don't go here if you want to wait and want to eat tasteless food.