I am from Chicago and have only found places I like.  Hadn't tried Nellos and heard it was good, so my wife and I went there today for lunch.  We had their thin crust deluxe.  Was disappointed.  It was very thin, but crust was not airy, like I am used to.  And being from Chicago, I like my Italian Sausage, not pepperoni.  The sausage was bland and was almost freeze dried.  No flavor, not moist.  It crumbled.  Very disappointed.  Sorry.