Earl of Sandwich is a great place not only because of the food, but because of the people that work there too.  \n\nAfter my not so stellar experience at Earl of Sandwich, they contacted me to apologize and encouraged me to come back. \n\nI did, and ordered the exact same sandwich - the Original. This time, you could see their assembly line running like a well oiled machine producing my order quickly, and efficiently. When I unwrapped the sandwich, steam rose out and cheese oozed from the sides. The ratio of roast beef to bread was perfect and the horseradish was generous. This is the sandwich of my memory. \n\nThank you Earl of Sandwich for doing such a great job!