First visit was great.  Rooms are spacious and are a good value.  Second visit we arrived from Hawaii at 732 am.  They had rooms available, but wanted to charge $75 per room (2 rooms) to check us in before 8.  Really? Terrible customer service policy.  So my family and I stood in the lobby (which is empty as you can imagine) for 28 minutes and THEN checked in.  One of the rooms was not clean yet.   Took a little while to get someone up to clean the restroom.  It really annoys me when client service  is not priority. I don't understand how the CSR couldn't look around and check us in.  Room deserves 4-5 stars, check in policy deserves no stars.  Very disappointed.