The staff is friendly but extremely slow. We ordered burgers, fries, and onion rings. The burgers were \""okay\"" but the buns were cold and the lettuce too wet.  The french fries and onion rings were in edible.  They were so bad, I asked if they were pre-fried in a large quantity, put under a heat lamp, and set waiting until ordered.  They were greasy, cold, and horrible. In their defense,Right after the food was delivered, Alex did stop by to see how everything was.  We just don't send food back as it should be done right the first time.   We never saw our waitress after the food was delivered until long after the bill was due. We sat with dirty dishes, never had any refills on our beverages, and we were never asked if we wanted anything else. Other staff clearly saw us looking around for a waitress, but never offered to help and never sent our waitress.