When I got to the hotel at about 9pm, there were no rooms with king beds left, so I paid an extra fee to upgrade to a mini suite. I was expecting maybe a couch or a little desk. Nope. It was just a bigger room with a lot of extra space. When I got up there (keep in mind this was after a 6 hour drive)  the room was FILTHY. Dirty towels, a bed that someone had obviously just done the nasty on (there were some tell-tale stains), full trash, etc. I called guest services and they were really rude to me about it. The first woman I called said \""You can't switch rooms. I'll send up housekeeping when someone is available.\"" A half hour later, no one had come. I called again and got a guy who did apologize, and said he would send up housekeeping right away. 10 minutes later, still nothing. I went down to the casino for about an hour, came back, and housekeeping was in the room. So it took about 2 hours for them to clean a room I had paid an extra fee for. Any other hotel might offer me some kind of comp or at least repay the extra fee, but it seems like they were annoyed with me for complaining. Great location, lower price than some other places on the strip, but next time I will pay a little more and stay elsewhere.