This place is horrible! Let me first say that I have gone to the babystacks on buffalo too many times to count and I love it. The food was always exceptional, as was the staff. I didn't like how cramped it was, however, so I was happy when they built this one. So let me tell you why I despise this location. The first time my fianc\u00e9 and I went here he ordered a coffee that had been forgotten for a good 20 minutes so we had to request another and didn't receive so much as an apology. Then I ordered the Cinnabon pancakes, which I've had many times, without pecans because I am allergic. The waitress said oh okay no problem. Guess what came on top of my pancakes? Yep, you guessed it, pecans!! So that right there did not make me fall in love. BUT...I decided to give it another chance. We went again a few weeks later. I ordered the cookies and cream pancakes and made sure it didn't come with any nuts. I was assured it didn't. When my pancakes came out I saw a stray nut sitting on too of the pancakes...it wasn't exactly hidden folks. The waiter apologized and took them to get remade. Let me just let you know that I  am deathly allergic to all nuts; like throat closing, hospital going allergic. The manager came by to apologize and promise me that my pancakes were being remade and she would supervise. They finally come out after my fianc\u00e9 was done with his meal. I start eating them, and they are pretty darn good, then I just decide to flip my pancake over and what do I see?!?! Another freaking nut on the bottom of the freaking pancake!!! Are you kidding me?! At this point I'm almost in tears. This is my life, like it's kind of serious. The waiter kind of laughed and took them away again. I'm sorry, is the possibility of me becoming seriously ill or even dying funny to you?! The manager gave me some bs and just kind of danced around it. I don't really know all I heard was wah wah wah. I wasn't just some disgruntled customer who didn't like something. This should have been taken a lot more serious than it was. Needless to say I will never set foot In this building again. Their pancakes are pretty freaking good, but not good enough to be my last meal!!