I have seen two different hair stylists over the last two years. They were Chanelle and Patty.  Chanelle does not give you the color you request and when you ask her to correct she pawns you off on another stylist in the salon.  She does not hold her herself accountable for her inability to listen to what the customer wants. Patty listens but talks in hair language and does not realize that the people she does hair for have not been educated on the terminology of hair color.  When she says your hair must be ashy (one would assume a grey color) , she really means blue.  How one would know this not in the profession, I do not know.   After turning my hair blue, when confronted, she says it was my fault because she told me I would be ashy.  No accountability, and very rude.  For what you pay for this salon, it would be nice to have someone say \""what can I do to make it right\"".  They do not know how to do this.  BEWARE!!!!!!!!