This agent was recommended to us from the Ford Country dealership.\nWe got new insurance with him.\nWe provided him with banking information for automatic monthly withdrawals.\nFor FOUR months straight, he failed to put through the monthly payment.\nHe claimed he had written the bank numbers down wrong, then blamed a secretary for making the mistake and claimed that he fired her.  Then he guaranteed that he would not allow the insurance to lapse due to his internal problem.\nThen we got notice that our insurance had lapsed even though we had also provided him with a debit card to make payment since he could not properly make a bank transaction.\nThen he stopped returning our emails and phone calls completely.\nHe did have his new secretary email us that he was going to correct the situation with the DMV...and we have not heard anything since.\nAn insurance agent who can not process a payment, allows your insurance to lapse even though you have provided him with TWO different payment methods and will not return phone calls...completely unprofessional.\nWe are reporting him to the Department of Insurance.\nYou've been warned.