Well here we are again no call so I call the hotel again and speak with Tara director  of operations  explained again I have heard nothing from the hotel  in regards to what happened at there hotel with security  harassment against my father see said she was sorry and would get the head of security  on the phone I explained  that is not working nobody will call me back and give me a straight answer she stated I need to deal with them, I asked  if they report to the hotel and the answer was yes asked to put me on hold , head of security picked up the line and stated they reviewed the tape and nobody hit my father's legs or seemed to help him down the stairs funny since I asked them to review  the tapes when I was at the front desk and was told there was no video available as there is no cameras up stairs.  I asked them to send me the video and was told no and I would have to take there word for it, explained that I have 3 different witnesses that saw what happend I was told it doesn't matter it didn't happen,   I explained  there guards  had picked out and harassed my father on 2 different nights and asked them to review the tapes the day before they said they would and call me back the next day this has been a week and nothing what do I have to do to get some action.   Anybody have a idea to get there attention?  How do I get the hotel to take responsibility and step up.\n\nAm told the hotel reviews the yelp website  everyday and yet no replies or response