Of the 3 scheduled appointments I have made to this banfield, they have been at minimum 30 minutes late each time (the longest being an hour).  Again, these were not walk-ins but scheduled appointments.  Once, I can understand, stuff happens.  But three times and you've got a systemic problem that needs addressing. \n\nI wish I could say that it's due to incredible bedside service. But I suspect that it's due to poor scheduling and staff utilization.