I acknowledge right off the bat this review is completely unhelpful but I really want to tell someone how much I HATE APPLE AND ALL APPLE PRODUCTS! Hate! It really isn't the Walnut Street Store; they are as helpful as they can be, I guess, but I still hate apple. \n\nI have a couple apple products-an iPad and an iPod- and I am soooo sick of having a problem, going to the Apple store and them giving me the B.S. that certain things are not working because my home computer is not a macbook. I realize this is true, but really? It's really annoying. For some random reason I can only get my computer to 'recognize' my iPod every fifth time I plug it in, which makes it impossible to add/delete music and on occasion, charge it! My iPod is old, I'll admit that, but that's another gripe. I am not a tech geek who loves new electronics. If it plays music, I'm golden, and I resent the fact that apple comes out with a new product every 8 months which makes my iPod so obsolete that freaking iTunes will not download music to it. \nGod... did I mention I freaking hate apple!\n\nThe icing on the cake is when I went to get help from the \""genuis bar\"" (yeah, uh huh) they cannot help me, told me if I call assistance I will be charged and when I asked for someone higher up the apple food chain besides the store manager, who wouldn't/couldn't help me, they told me there is 'disconnect' (her word, not mine) between the store and the website so it would do me no good. Don't worry folks, they're trying to 'bridge the gap' though. I love how they are one entity when it's convenient for them and separate when it's convenient for them. \n\nGod, I hate apple. \n\n\nSorry if this was little help on the actual store, but maybe at least it will be somewhat of a warning about apple as a company, and not just a particular store.