I attend Zipps often, however this Zipps on Via De Ventura, was not impressive. I invited a fairly large group of friends to come out Sunday to watch the playoffs. Sitting outside was not an issue since they had TV screens and a lot of tables that were empty. The problem was there were no heaters outside, no wonder it was empty. Now I know this is Arizona, but it gets pretty chilly outside in the winter especially when the area is shaded. Fifteen of my friends left and went elsewhere because it was too cold outside. Dollars out the door if you ask me. I ended up getting a booth inside with a few of us that decided to stay because you can't beat the happy hour prices for food and drinks anywhere else, but I froze my ass off the entire time. \n\nMy service was good with my first waitress, however when the next one showed up I had to flag her down for drinks as well as for my bill. Now if the place was packed I could totally understand the slow service, however it was a lot less empty then when I first arrived.