As I sit here, sandwich done, I am currently waiting on a milkshake that has gone unnoticed on their clothespin line they use to slide orders down on. Their system involves paper bags customers mark with their order, each type of sandwich having their own bag and toppings. Each sandwich type is numbered and the bag holders are numbered accordingly. We used the suspend and ordered two combos totaling 18 bucks. Damn. \n\nThe staff looks flustered, almost as if training was thrown out the window and the manager figured that they'd figure it all out on their own. Subway has a better system and that's saying something. We waited and our names were called out for our orders. \n\nThe sandwiches are in subway type rolls, wrapped in those old fashioned silver hamburger papers and parchment with their logo. They come warm, which is fine. The bread is good but the meat and toppings are just okay. In all honesty I was shocked that my sandwich only had two large slices of turkey sandwich meat. Weird. I chose the cranberry and stuffing version, one I learned to love from another sandwich store. It was okay. The BLT comes with crumbled bacon, although strange it tasted like a BLT. \n\nOverall, I think because they're new the kinks are still being worked out. I hope that when I return in 6 months the food and service improved.