Expected more.  Checking in the \""manager\"" never even looked me in the eye.  Head down typing away.  So unfriendly.  I was wanting to upgrade our room but he was so busy I din't want to ask him.  Pfft   The lobby was a carnival of drunk punks and wanna be gangsters.  The staff here looked bored and unengaged.  My wife and I love to gamble.  We usually go to a regular place and when we are treated well, we go four or five times a year.  We wont be going back to the palms.  Its a nice place but not our cup of tea.  The dealers were nice.