On April 27, 2011,  we bought a 60 Inch television along with accessories ($1799.00 for tv. $3073.59 for the entire purchase) from Frys Electronics.  We also purchased a 3 year in home service contract.  \nOn the evening of April 29, 2014, (just 2 days after the expiration of the service contract) we noticed a thin green line going down the television set.  I called the local number and was told there was nothing they could do, I indicated that having this happen just two days out of warranty and them not honoring it is just wrong.  She transferred me to the service department who also told me there was nothing they could do.\n\nI asked to speak to someone above him and he put me through to the service manager, Steve.  Steve again said there was nothing they could do, I asked who I could speak to above him and he said no one.  So I asked for the phone number for the corporate office.\n\nI called the corporate office and the phone call was weird, it was as if they didn't want to talk to me, she kept talking over me and wasn't really listening.  She indicated she would call the store manager because the corporate office doesn't make decisions (what?, I've never heard of that).  What is the corporate office for?  \n\nI waited one day for the store manager and never heard back.  I then called the store and asked for the manager, they could not find him so transferred me to his voice mail and it went to dead air.  This happened two more times.   The next day I called back two times and the same thing happened.  At least show your customers the respect to answer their questions.  I will never shop here again!!! In addition my father in law was ready to make a major purchase, he also will not be going there.