I've been in to Karaoke Now a few times to get cables and other hardware that I needed for various music and karaoke things locally. The staff here is really good. They are very knowledgeable about the products they sell, and it's a lot more comfortable to buy things from here than it is guitar center or other places. Nothing against guitar center, they have a nice selection too...it's just a lot more comfortable (I feel) to deal with Karaoke Now than there. It's less intimidating and more welcoming when you walk through the door, and that is an instant sales point in their favor.\n\nAs far as the staff goes, Steve, Keith, Storm, and Michael all seem to specialize in specific areas and have always given me great advice when I came in, so it's likely that the things you'll buy here are more likely to last quite a while, since rather than other stores where their push is to sell things that are on sale, Karaoke Now's emphasis seems to be more on selling you a quality item that is going to be durable and reliable for you.\n\nThe music selection is pretty good, too. There are a few CDGs that were on the shelf that I wanted, but there were a few others that I might have to wait for. Their web site seems to be in transition too, so it was easier for me (at least recently) to call in or visit the store in person rather than go online. The products are there, but availability changes, so with my experience I found it best to call in or stop by to see what was new and what they had there. Even still, the most important thing (to me) was that they had the specific music equipment that I was looking for, and they did. :) This is a good store to go to whether you're a karaoke enthusiast, karaoke host, avid musician, or all of the above. Thanks!