The front desk service is horrible.  An older man named Jim helped me with my reservation.  He was distant and unfriendly.  Not hospitable at all.  I had made a reservation for a premium room, so I asked him if he had given me one.  He said no and had given me a standard room.  I showed him my email confirmation showing that I paid for a premium room and without an apology, he reluctantly changed my room.  Shouldn't they know who booked what?  The check in process was very frustrating.  \n\nThe room itself was renovated and nice.  Flat screen TV.  Neat shower.  Large vanity.  Our window overlooked the side of a building.  I used the gym at the hotel- old equipment and shabby looking.  The pool and hot tub didn't look too great.  \n\nThe highlight of this hotel is the dim sum restaurant, Ping Pang Pong.  Small venue, but it is so good!  I highly recommend this restaurant.