I was there on Saturday night and it was pretty busy.  The food was fine, the service was not.  Our food came out but had to wait for napkins, however she only brought 2, and we had a party of 4 including 2 small children.  Zero drink refills, we left thirsty and unhappy.  We would have ordered more fries but we never got a chance since the waitress was hardly around.  I know she was busy but there were several employees milling about that could have picked up some slack.