This review is based on my experience in attempting to hold a private event here.\n\nTERRIBLE! I am completely shocked by how much the manager dropped the ball.\nI contacted The Chandelier at Crystals for a private event and initially it seemed like all would go smoothly. After a week of slow responses and phone tags, I was then promised a proposal by the end of the day. Over 24 hours later, I still had nothing. I called and was told I would receive it in then next hour. I finally got an email 5 hours later and it was JUST AN INVOICE with ZERO details. It just said we will owe $XXXX and did not list what beverages would be allowed (this is an open bar event so I don't want people ordering bottles of Dom or Louis XIII), no mention of tab maximums, which floor of the Chandelier will be ours, or how to account for guests. It was just a cut and dry invoice with my name pasted on. Really? dozens of calls, conversations, emails, and waiting forever just for this? I really thought the Cosmo would have much more competent managers!