Again, I start this review with thinking it is unfair to a business that someone can rate it with 2 stars because it's for kids and wasn't for them.  If you went to Jambo thinking it was going to be a cool place for your 21 year old self to hang out...that's not their fault.\n\nMy kids are 3 (yes, both my kids are 3) and they absolutely love Jambo.  The first thing to note is the staff.  Many of the kid places around town lack staff that enjoy children.  Most of the staff are teenagers but they have fun enough personalities to play and joke with all ages of children.  It absolutely makes a difference.\n\nThe entry process is a little slow, especially since they are always offering deals (Groupon, Living Social, Summer Reading) so it takes them some time to process everything.  I wish this was a bit more efficient.\n\nOnce you enter the facility the kids have choices of rides (an elephant ride like the Dumbo ride at Disneyland, swings that fly in a circle, electronic zebra and giraffe, and the train ride), miniature golf, laser tag (ages 5+), or the playland and slide (mix a McDonald's play place and a bounce house and you get the idea).  The playland area definitely needs to be cleaned more regularly.  \n\nThey have a snack bar with, eh, food.  The french fries and onion rings are good, the pizza is okay, and the chicken is that totally overprocessed yucky stuff (if you like fast food chicken nuggets you'll like them).\n\nWe go during the week so we haven't had any problems with waits or crowds.\n\nI know, by this time you are thinking, what's with the five stars when you are telling us negatives?  Well -- the sheer joy that this place brings to the kids deserves the 5 stars, the fact that it is indoor and air conditioned during our Arizona summers and the staff is great seals it despite the negatives.  My kids very much enjoy being right with me, and they didn't care if I kept up or sat down and took a rest.  They were comfortable riding the rides and talking to the staff without Mom holding their hand, which says a lot about the place.\n\nI would recommend it for ages 8 and under, although there are also a lot of arcade games.  I haven't paid much attention to those so they might be fun for older kids.