This place is gorgeous.  I haven't stayed in the rooms, but have dined in T. Cooks many times and have attended several functions in the banquet rooms.  It's always a great experience.\n\nFrom the moment you arrive at Valet to the end of your event, the customer service here is awesome.  The banquet staff always goes over and above to make sure you're well taken care of.  At one particular breakfast meeting there wasn't any ice water available in the pre-breakfast area.  Instead of telling me \""there's water inside\"", they went in and got a fresh glass for me.  At another meeting, I asked for a Lime for a Diet Coke I was drinking....they walked to the bar inside the building to slice up a fresh Lime for me, very cool.\n\nWhenever there's an event here, we try our best to attend because we know it will be over the top.\n\nReturn Factor - 90%