I used to take my all of my dry cleaning here all the time until they LOST my jacket. When I went to drop of my items, I was given two claim tickets since the other item required a repair. Both articles of clothing were going to be ready on the same day. When I went to pick it up on Saturday morning, the young lady working informed me they didn't have the jacket. After about 30 minutes of describing the jacket, she calls what appears to be the owner. Then they DENY that I ever dropped off the jacket!!! I was furious!!!! I showed her my 2 claim receipts. She refused to acknowledge anything I had to say. I told her I was not leaving until they found my jacket! She started threatening me starting they had video cameras. This place is absolutely horrible! Worst experience of my life!!!!