So I'm not usually one to fuss, pretty laid back so if something bothered me then well....bravo. This mcdonalds isn't in the greatest area, I can't fault the employees for that. I can expect that they get some shady characters and they sometimes you have to handle them a little bit more aggressively. Like tonight, customer causing a minor disturbance and was rude, and the girl which appeared to be a manager of some sort was behind the counter and got upset (naturally of course) she went and handled the customer. Waited for him to come out of the bathroom just waiting there while customers including myself were in line. Ok I get it, go handle the customer, go on with your bad self and handle the shituation. Yes I said shit-u-ation. I get it, go handle the stupid idiot. But when there's a line of customers waiting for service you would think you would get someone to cover you instead us waiting 5 minutes or ATLEAST a simple apology saying \""I'm sorry I'll be right with you\"" instead she was cursing and mumbling under her breath. OH and she proceeded to follow him outside, let it go! He left! So another employee finally started taking orders only after telling me she was already clocked out! Unprofessional. Like come on handle the idiot but don't act like one. Rant over. Oh....and my fries are good.