This was the worst truck rental experience I have ever had!   The truck broke down within 10 min of leaving the rental store.  They had roadside assistance come and I was told to wait while they tried to fix the truck for me, so that could use it again.  The truck ended up being towed.  I was never offered a replacement.  I had to be taken back to the store by the people that towed me and when I arrived an hour and a half later they asked me to pay for the time I had the truck.    When I explained, again, that the truck broke down and was towed.   They proceeded to ask for money for the gas.    The manager was as  equally as rude as his employees.  I have never experienced such levels of poor customer service and will never rent from here again.