The food was ok and the woman behind the counter was very nice. However, this place is so disorganized that it holds you back from enjoying the food.\n\nNormally I feel that service and ambiance matter very little at a restaurant. I never take points off for rude service or ugly decor. However this bakery hardly has a menu, which makes it pretty impossible to order anything.\n\nI came here for dim sum on a Saturday at lunch time. The only item on the menu overhead was \""dim sum pouches\"" which turned out to be baozi filled with pork and cabbage (http://en.wikipedia.org/wiki/Baozi). They were not bad.\n\nIn order to order anything else, however, I had to ask what they offer, and the woman behind the counter named a list of items, some of which I hadn't heard of, in one long list that was hard for me to comprehend. I'm fairly familiar with the names of dim sum dishes. I ended up getting a barbecue pork bun (okay) and a \""nikkoman\"" which turned out to be a large baozi with a very gingery filling and a soft spongy bread exterior (pretty good). We also ordered a latte (not bad).\n\nIt came out to around $12.50.\n\nThere were many odds and ends of cookies and sweet buns laying around, but with few signs marking the price or what the cookies even were.\n\nI really hope that the people who run this bakery create a \""real\"" menu with names of items and prices, even if it's just an 8.5x11 printout. The menu on the website doesn't seem to match what is in the store--perhaps you have to order ahead to get those items, like catering.\n\nFor someone who doesn't already know what the various dim sum products are, I think this cafe would be far too confusing!