We've moved away from chain restaurants due to the lack of service we typically receive.  I almost felt judged by the server because we weren't dressed up.  I mean, we were in jeans and t-shirts, but didn't look like bums.  The food was terrible too.  The server seemed annoyed that he had to bring us extra calamari sauce and was difficult to find.  They claim their pasta is homemade and \""al dente\"", but really it was just undercooked.  I've had fresh pasta before and never had it served so hard, or sticking together.  I doubt we'll ever come back.