After finding an offer on one stop for First Food and Bar, I purchased the certificate and had high expectations dining here. We arrived at the Palazzo for lunch because on one stop, it showed that lunch would be available; however, on a Thursday, the kitchen was closed. So buyer beware! Check the hours of the establishment always. I decided to use Open Table to create a reservation for Friday, 5P dining for 3 (2 adults and a 17 mo old) to ensure the kitchen would be open. Upon arrival at First Food and Bar, we were greeted and seated wth menus. The decor offered a cool hipster vibe and I felt like my expectations were going to be met. Our waiter took our drink order and after 2 false starts for beer because the keg needing \""tapping\"", he finally brought a soda and beer to the table. After showing the one stop restaurant.com certificate, the waiter took it to the back and came back with our appetizer of soft pretzel sticks. Our meal was so-so. The KFC Pork Chop was cooked to discombobulating medium rare. After watching various cooking shows where this is acceptable, I decided to keep the chop at the table. The medium cooked part of the chop was tasty. The frosted flake crust offered a nice crunch. The grilled peach that accompanied the chop was overdone and not sweet. If the plate had been executed better - medium cooked chop and a sweet grilled peach to go with the cream, then this would have been a fine dish. The Lamb Osso Bucco was a big portion. The lamb was tender and the eggplant couscous was very flavorful and spicy. A bit more raita would have been great to bring this dish home. The childrens menu is de riguer and the chicken nuggets and fries were pretty good. Overall the meal was fine. But the service was not. The waiter dropped off the check which was $95. Typically, with restaurant.com certificated the servers ALWAYS go over the bill and show how the discount was applied and to ensure the customer sees the gratuity that was added. This time no. My husband dropped $120 on the bill and the waited asked if we needed change and my husband said No. Then, the waiter never came back. No follow up on the receipt of the meal, no follow up on drink refills or additional drinks...nothing, except another guy looking at the table waiting for our departure to bus. So we left. About 50 feet outside of the restaurant, the restaurant.com issue stuck with me and I went back inside to ask the waiter if he applied the $25 off. He simply said Yes. No show on the reciept...nothing. In effect, this guy made off with an 18% gratuity automatically applied because of the restaurant.com with an additional 26% gratuity from my husband -- and no, he did not provide 44% in gratuity level of service. Lastly, open table contacted me to advise that I was a NO SHOW on the reservation. Very troubling that even the hostess couldn&apos;t confirm an open table reservation. Thereby, erasing the whole dining incident from the records -- no reservation confirmation and no credit card swipe on the bill.