I took my daughter to Dr.Gentile's office and she saw Dr.Kelly (she must be new,I newer saw her before) and she gave her an antibiotic assuming that she has a UTI. She told me to give it to her and if they call me back with negative results I can stop giving her antibiotic and if it's positive to continue with antibiotic. \n\nSo I called the office the next day and left the message for the triage nurse ,I never received the call back. The next day the same thing, left the msg., and around 4pm I was thinking they are closing soon so I called again and asked how long does it take for a nurse to respond??? I then was put on hold till she find out what the lab result is. She came back to tell me that they didn't receive the lab results yet. They will probably be here tomorrow (Friday) and they will call me right away.Do you think they called???NO!!! \n\nSo, I am giving my daughter antibiotic maybe for no reason, we don't know if she has a UTI and there is weekend coming, meaning it's been already 5 days of the treatment. After the weekend i called with my patience lost and of course the same procedure, leave the msg. for the triage and she will call back. I guess when you sound frustrated they call right away. I received the call five min. after leaving the msg. \n\nThe nurse said that the urine sample was NEVER sent to the lab, it was to little and that somebody probably threw it in the trash. Why they didn't tell me this before??? If it was too little I could have come back the same day (not after 7 days!) and leave another one. Right??? The nurse said to come back and leave another urine sample again! Oh, and I don't need to set up the appointment! What relief!!!