Took my old Ford Escape in for regular check-ups and always was happy with them.  My new Ford needed some work so,  of course, I brought my car in. Now,  most service departments don't update you, ever, unless you ask. But finally,  after my car was ''sitting'' there for 2 weeks, still waiting on a part, they had me pick it up.  Come to find a discrepancy in my mileage, AND a taco bell receipt in the passengers seat. Called the manager and only got a sorry. No question about how they could fix my annoyance and their rude behavior. \nVery happy my car could help someone get lunch.  \nPay attention to your milage if you bring your car here.