We left both our dog and cat here for 6 nights. There was a TV in the cat room going 24/7 (sorry, what cat likes to listen to people noise constantly?), the room temperature was hot - not even 72 degrees felt more like 80...\n\nI told the staff my cat is a picky eater and I brought her own food and told them she likes her food fresh. I explained what fresh meant: resealing the ziplock seal on the bag of food, if she doesn't eat all of her food dump the food back in the bag and pour some more (heh sneaky sneaky), and lastly clean the food bowl at least every 2-3 days.\nWhen I picked her up she was half the weight she was when we brought her in. She was very lethargic, unresponsive, shaky. One of the staff that walked me back to get her had told me she had not eaten for 5 days....!!!!!!!!!!!!?!???!?!?! I NEVER got a phone call, nothing. I was so angry. They wouldn't even discount her stay. They didn't follow my feeding instructions. I was and still am livid about the ordeal. This was back in July (2012), the week of the 4th. It took her a month to get back to normal plus a trip to our vet.\n\nWe've never had issues with boarding our dog here. But cats, forget it. Never again. I'd recommend All About Cats Veterinary Clinic.