I usually like shopping at Michaels but I just don't like this store.  I don't like walking through the cramped doorway for starters. The customer service level also needs some upgrading.  Luckily I could find the supplies I needed without needing any help.  I've been in this store several times and the staff have never been all that helpful or friendly. This store is only down the street from Hobby Lobby where you can find some of the same items and then Jo-ann's really isn't that far away either, so you would think they'd be more responsive to their customers.  This store could use a makeover and it needs to provide its employees with some customer service training.