What is wrong with you people.  how hard is it to give a quote for a part and to replace it.  even a doctor can give a price for a flu shot.  if thats too difficult to accommodate maybe be they should be repairing cars.  the other shop was able to give me a quote for my pump and labor for my mercedes with no problem and he didn't even ask me to bring it in.  maybe the rest of you guys have time to need an education on being a smart shopper.  and larry what an ignorant fool insulting someone for his own experience.