This should say it all: we found a dress we loved, it was in our price range, but...we didn't return because of the customer service\n\nI suppose we could have gotten over it to get the dress, but we just didn't want that negative experience to taint our wedding. It was all going so well too. The people helping us were very down to earth, very accommodating and helpful, patient, and knowledgeable. But when we told them that we weren't ready to buy the dress, it was like Jekyll and Hyde and we were given attitude and a cold shoulder. We're talking passive-aggressive teenager-like behavior. Let me be clear - we didn't say no, we didn't say we were going to go somewhere else - all we said was that we weren't ready. In all likelihood we were going to be back in a couple weeks and buy, and just wanted to think about it one more time. It's a purchase that costs thousands of dollars; shouldn't you as the bride be able to take your time?\n\nAnne Gregory is probably the only shop in town worth going to for higher-end, couture dresses. But we've been to nice boutiques across the country and this was the only one that gave us the huffy attitude you historically associate with those types of places. Disappointing.\n\nA few practical notes:\n- They don't allow pictures. Some shops do, some shops don't.\n- I think there's a private lot but if you end up parking in the strip mall parking lot next door or on the street, the spaces are metered so bring your quarters.\n- always judge for yourself...to get a sense of their collection you can go to their facebook page and see what dresses they've actually sold. take care not to confuse the posts they make of other wedding dresses and pictures of dresses by actual customers.