I had always sworn off chiropractors. I think it was the popping sounds that make me nervous. I decided to go to Cottingham, who was recommended by a coworker, as a way to lure in my fiance who was in constant pain. I gave Cottingham 4 stars as this is my first experience and I really had nothing to compare it to. But I do think Jeff is a 5 star guy. On your first visit he will do an exam and take xrays. On your second return he will go over the xrays and plan of care. Being in the medical field, I think Jeff is very good about explanations and helping you understand things visually and physically. His knowledge comes across and made me feel more comfortable with the whole process. I didn't feel he was trying to push me into any unnecessary treatment plan. I'm just sorry I waited so long.