The best thing that I can say about my stay was that the room & bathroom was clean. The front desk service was horrible outside of their normal check-in / check-out responsibilities. Asking them to call or a cab was a disaster, the Front Desk offered the shuttle service but could only drop me off a half mile from my location. Not being from Pittsburgh and not having an umbrella ruled out a stroll in the rain. \n\nThe bed was extra firm with a hump in the middle. And my attempt in the morning to iron my dress shirt was an epic fail as the iron burnt an imprint of itself in my shirt. \n\nThe desk attendant, Tony was sincerely apologetic for my stay.