Take in consideration that All USPS offices are slow cause they handle ALL kinds of transactions that only a Federal employee can understand. The only exception is the people behind the counter. \nMy experience with Lorraine (sp) was a fast, friendly and no stress experience. Lost my passport and she walked me thru all the federal maze in a efficient and friendly manner. If you need a passport, do your homework first and bring all the docs they need. If you do that, this is the place to get one!