I'd give this place Zero Stars if I could. Where to begin?..\n\nThe entire place is dirty. Seriously, noone is even cleaning up the hair off the floor or bothering to wipe off counters. The bathrooms are even gross.\n\nThe staff is lazy and more importatnly, the students have NO clue what they're doing.  Most of them have no business being out on the floor yet.\n\nExamples - I went here for a simple mani/pedi. 3 HOURS into my appointment, I finally gave up and told a manager I was leaving. There were too many disgusting reasons to list them all, but a few that stand out - The student doing my nails had never done a gel mani before and had no idea what she was doing. She literally spilled polish remover down my ENTIRE leg and then proceeded to soak my feet - which you CANNOT do if you're using gel polish. I had asked her several times if she was sure she knew what she doing, and she told me she'd gone in the back and asked the senior techs.\nShe had dandruff and was missing front teeth - no, it's not a beauty contest. But when the person giving you a manicure is literally shaking dandruff onto your hands, it's repulsive. Like it or not, if you're going to work in the beauty industry, you do have to take care of how you present yourself.\n\nI could go on and on...but I think you get the point.