I haven't actually purchased a car at this particular Carmax, but I have come here on several occasions with others who have been in the market for cars. I actually really like the Carmax experience. The worst part about car shopping to me is negotiating on price. That's what I like about Carmax. You walk in and you're free to browse the inventory at your leisure and there are salespeople ready to help whenever you need them. Each time I've come here shopping with friends the sales associates have been friendly, helpful and most importantly... patient.\n\nThey have a big inventory and what's even better if there is a vehicle at another Carmax across the nation they can get that to your local dealership if you request it. Within 250 miles there is no cost and they charge a service fee for any that are at dealerships that are a little further from your current location. \n\nThe web site is pretty easy to navigate as well. You can keep an eye out for the car you've got your eye out for or even set up alerts for a particular year, make and or model that you are looking for and they will let you know when it's available. Definitely the way I like to car shop.