I found a disgusting piece of hair in my breakfast sandwich (which btw is really not that good. They use kraft singles for the cheese!!!). Anyway, I told an employee about the hair; she insisted that there is no way and that I should \""prove it to her.\""  And then I told the manager...who also asked me to find the hair...and after trying to look for it for a minute (while people just stared), she asked me to sit down and find the hair. WHAT THE HECK????\n\nFinally my husband spoke to her and complained and she finally said she would replace it (with a lot of attitude). And even then , she never gave us an actual sandwich, even after waiting 20 minutes. Another employee gave us one and said to enjoy. \n\nThis manager needs to be fired. Her name is Anna Karinana (sp?).