I've been here many times and have had minimal issues, but lately it's gotten much worse.  \n#1 They are the only place in the city that does it old style and you have to order by paper by checking off what you want. Instead of just asking the sushi chef\n\n#2 They always only have 2 sushi chefs working at a time and if they get even 5 customers, the 2 chefs can't keep up and when I DO finally get my order, they give me almost everything at once. WHY? Give me part of my order, so I don't wait forever. \n\n#3 They don't make half rolls\n\n#4  I wanted a roll on the menu made into a hand roll and he wouldn't do it for me (and yes it was very easy to do if he wanted to)\n\n#5, They don't carry my favorite item Natto (fermented soybean)\n\n#6 One time they wouldn't serve me uni (sea urchin)  and I saw him with the whole container and I complained to the manager and she said it probably wasn't fresh (I think he just didn't want to serve it)  and now I find out they only serve it on Friday and Saturday because that's when they get a good quality.  (My other favorite place SUSHI MON, has it everyday and always has a good quality) \n\n#7 I filled up my stamp card and they wouldn't let me use it on the same night and told me I had to come back and use it on the next visit. (It didn't make sense and I was pissed because I didn't expect to pay that night) AND they don't include my drink (iced green tea) like SUSHI MON AND HIKARI SUSHI. \n\n#8 So I come back 4 days later use my free meal and my bill should've been about $3 due to the drink, and it was over $6 because she charged me the tax for the full all you can eat meal EVEN THOUGH IT WAS FREE!!  I said how can you charge me tax on a free meal and she said I come there all the time and I should know this.\n\nEven though this place has some menu items that are different and not offered at my other 2 places that I REALLY enjoy , it's not enough to keep me coming back. I'm tired of the excuses, and the little things they are trying to get away with and not really caring about the customer.  \n\nIt's their loss too, because I spend a LOT of money on going out to all you can eat sushi, on avg 3 times a week. I guess my business will continue to goto Sushi Mon and Hikari sushi. Hikari is the only place I've ever known to offer sashimi as part of the all you can eat.  It's a great deal.