Went with my family on a Friday night out and decided to give culver's a try since I had just won a coupon on their Facebook site for a free fish sandwich. We waited for 20 minutes in line and then come to find out the manager refuses to accept it as a coupon. He gives a made up excuse that they aren't a participating store and laughs in my face. Of all people you would think the manager would know how to treat customers with respect and kindness. We left after publicly being humiliated and went to sonic for dinner instead. I hope culver's corporate learns how to better train their managers in customer service because the surprise store sure needs the help.