Unfortunately, I have had pretty disappointing experiences with the box office and feel it necessary to warn others.  IF YOU ARE A SEASON SUBSCRIBER, DO NOT ATTEMPT TO EXCHANGE YOUR TICKETS OR YOU WILL BE VERY DISAPPOINTED.  Although they advertise this \""benefit\"" to season subscribers such as myself, they do not have availability and attempt to \""force\"" you to buy more expensive tickets.  This is a sham as far as I am concerned.  In my instance, I refused to pay the difference for more expensive tickets and now am forced to sit in the very last row of the very top floor.  Not a very smart way to treat season ticket holders.  \n\nIn addition, the season renewal process was poorly handled for those subscribers, such as myself, who attempted to change their current subscription.  Despite having to 'renew\"" in April, season subscribers are STILL left unaware if their requested changes have been accepted.  Once again, this is clearly an unacceptable way of handling the renewal process.  \n\nCertainly, a performing arts center of this caliber should be better equipped to handle such matters.  It is disappointing to know they are not being handled properly and  that no one is taking the appropriate steps to make the necessary changes.