This place is a real time suck. When I walked in to finish opening my account the receptionist told me it would only be about 15 minutes. 35 minutes later, someone is finally available to help me finish opening an account. Unfortunately, the woman helping me seemed to have no idea what she was doing. I told her that I had started the membership application online and got to the last step when a message popped up saying something went wrong and I had to finish my application at a branch. She had to call three different people for help, and kept saying that I had skipped a step that I know I completed. What should have been a five minute stop turned into an hour. I am very disappointed in the service at this branch. These people have no idea what they are doing and are incompetent. If you have a lot of time to waste and enjoy dealing with clueless employees, you will love it here.\n\n[Edit: The icing on top of the cake- I told the representative who opened my account I wanted to order some checks. She said it would take about 2 weeks to come in the mail. 2 weeks later, still no checks. I call up UWCU and they said that checks hadn't been ordered for my account at all. Just another example of this branch's incompetency.]\n\n[Edit 2: After calling UWCU's customer service line, Jim was able to sort out the check issue and offered me the checks for free due to the mix up. I'm glad the rest of UWCU is not as bad as this branch.]\n\nOther things I do not like about UWCU: They charge a fee to transfer money to external accounts. I have accounts at two other credit unions that do not do that. Also, I still have not received my checks.