Grimaldi's, I love your food, but your customer service is horrible, therefore I am forced to rate you as a 1. Let's take last night as an example. I went to pick up my large pizza and a salad. I saw my pizza come out, I saw two guys opening the box,  looking at the pizza and discussing something. One guys comes over to me, quickly opens the lid and says \""isthisok?\"" (yup all in one word.) I said \""uhh yeah, I guess so\""... \""but wait it looks a little small to be a large.\"" He says - oh yeah it's between a medium and a large, but we will give you your salad for free. So, if I would have said \""yes, it looks fine,\"" they would have left me walk out of there with something less than what I paid for?! Plus now I have a pizza that will not fill up my family? When I ask for a new pizza he grudgingly says \""well its gonna take 20-25 minutes.\"" So, I leave... with a small pizza and a crappy wilted salad... and don't expect anyone to hold the door for you either... they are all too busy gabbing around the guest kiosk.\n\nPs- this is the 2nd time my order was messed up and I must say even Domino's and Pizza Hut have never messed up my pizza size or toppings!