Just got back from here. Stayed Thursday-Sunday and would NEVER, ever stay here again! \nTerrible service. Extremely rude employees who obviously hate people and their jobs. And the longest lines ever, everywhere and for everything!!! Oh, and there was a blood stain on the wall in our bathroom and gross stains on the carpet in our room. Unacceptable for the prices they are charging. You can stay in far better hotels in Vegas -- Bellagio, Venetian, Planet Hollywood...  anywhere!  \n\nA snippet of some the terrible service we received:  \n\n1.) The taxi line took over 30 minutes- unacceptable. I ask the \""director\"" if it usually takes that long (so we can plan our days out) He answers so rudely \""uh yeah sometimes. i don't know. whatever\"" are you fucking kidding me??! And you still want a tip. It's ok. I called him an asshole. Which is what he is. a RUDE ASSHOLE.\n\n2.) At Jean Phillipe Cafe, where an egg sandwich is $10 bucks (its fine, I get it everything is over priced in Vegas)  I asked politely \""what sandwich doesnt have mayo.\"" I don't eat mayo- it's a pretty simple question and request. The MANAGER rolls her eyes at me and says \""It's all pre made. They all have mayo. If you dont like it you can eat somewhere else\"" Uhhhh ok. Way to take pride in your job!!\n\nSame manager at Jean Phillippe throws a sandwich on the ground, swears, and kicks it through the restaurant (no joke!) after my friend says she won't accept it because it didn't have egg inside it (like on the menu) and was not acceptable for her. WHO DOES THAT?????!!!! She literally kicked it all the way across the back counter and was visibly angry. \n\nGET A NEW MANAGER!!!! She is terrible. What an embarrassment. She should be ashamed of herself. Yeah, the MExican lady with long fake blonde hair. YOU ARE TERRRRIBLE. You have NO business being a manager or working with people !\n\nLONNNNGGG lines for everything. Line for taxi (over 30 minutes EVERY time). Line for coffee. Line for food. Line for bell desk.  Line to pick up baggage. A line For everything!!!! What the helll are we paying for??? Understaffed and over priced.\n\nNever again\n\nIsn't this the hospitality industry???  Be hospitable. This place blows. Total ripoff