I went to Baseline Dental for cleaning and the annual x-rays. The last time I went there was in summer of 2012. I have no issues with the Dr. Payne and the Hygienists, but I definitely have an issue with their communication on charges for something as simple as a filling. \n\nIn summer of 2012 I was told that I needed 2 fillings and that I would only have to pay $48 out of pocket, while my Insurance will cover the rest of it. The amount they quoted seemed reasonable (I also double-checked with a Dentist friend of mine who runs her own practice in NY). I get the work done, and a month later the real drill begins!\n\nI started getting letters from their collections department saying I owed them another $218. This is after I had already paid them $48 that they told me I owed when I got the treatment done. I paid that amount the day of my treatment and thought I was done! Magically, a month later, they realized they needed to charge me more! I called my Insurance company and was told that the Dentist is charging more than the normal amounts, and that the Insurance will only cover what's reasonable! \n\nMy issue is that a) Baseline Dental needs to charge competitive rates, charges that Insurance company won't refuse to pay, and b) If they get turned down by the Insurance company, stop harassing the patient who actually paid the amount they were asked to at the time of the treatment! \n\nOf course, I called numerous times in Fall of 2012 to get this charge off, wasted hours as I got transferred from one department to another. Baseline Dental wants to rip off their patients so bad (either thru the Insurance or directly harassing the patient), that last year they filed collection on my account for the $218. Luckily, my credit history is really good, and this hasn't impacted me much. However, I am severely disappointed at the greed a business can have, and how this greed and their practice of over-charging has turned a regular patient away! \n\nNote: I still live within a mile of this business, but refuse to go back there as a result of their unprofessional behavior. I will be going there one more time in person to sort things out, but after over a year and half of this battle, I wanted to share this with yelp and get the word out!