I'm not even sure where to start.\n\nThe guy at the front desk that checked us in could - seriously - NOT be more apathetic!  I had booked a room in the Pyramid, and without telling me, had \""upgraded\"" us to the West Tower.  Why is \""upgrade\"" in quotes?  Because while the room was definitely a little larger then the Pyramid, it was also 39273287329832872684 miles away from any of the exits to the Strip.  Also - I DIDN'T WANT AN UPGRADE!  I booked the Pyramid room for a reason!!!  ARGH!  But by the time I realized that he already put us in the West Tower, I was too tired (just got off 13hour flight from Taiwan to LAX, and drove 5 hours in LA traffic to get to Vegas at midnight) to argue.\n\nThen when I asked for directions to get to the West Tower, he just pointed at the map on the pad on the counter.  Um, yeah, STILL NO IDEA where the tower was.  UGH.\n\nThen I find out...the Luxor DOES NOT HAVE WIFI!  There are 3 Starbucks in this hotel...and NONE Of them have WiFi.  I'm sorry, is this 2005 or something?!?!?!  The apathetic check-in guy tells me that there are ethernet cables in the room...ummm...doesn't really help me if I have an iPad or an iPhone does it?!?!?!?!\n\nHowever, I will say - the rooms were definitely clean and nice. So I guess that's all that really matters.