Ha!! So...they gave me back 20 dollars of my 270 dollars. Kevin promised to call me back at days end...of course, no phone call. So...I found the regulatory agency for rental cars. It's the Nevada DMV. I'm submitted my complaint tomorrow and encourage all of you to do so as well. This could turn into a class action law suit. \nIf anyone would like to join me, here's the form to fill out. \n\nhttp://www.dmvnv.com/pdfforms/ced020.pdf