My boyfriend and I have been here a few times in the last 6 months and I don't know why we keep going back.   The food always tastes fairly good, however their service is horrible.   Our waitress, whom we've unluckily had the last 2 times we were there, is awful.  This recent time, my boyfriends specifically asked for no tomatoes on his burger, guess what it came with tomatoes.  Not a huge deal but would have been nice if it had been correct.   She never asked me once if I wanted another drink, but kept my boyfriends drinks refilled.   We finished our meal and sat there while she kept walking by us, clearly seeing I needed a to go box and never once asked. Finally I caught her and asked her for one.    I wish I could remember her name, blonde, hair in a ponytail all the time, young and clearly waitressing isn't her thing, otherwise she would have paid more attention to our needs.  If I had been paying she would have gotten zero for a tip, she didn't deserve one at all.   Then we went to go pay and leave, however stood and waited, and waited, and waited to even be waited on so we could go.  The cashier/waitress asked my boyfriend how his food was, but didn't ask me.   I think the place needs some work on their people and service skills.    Time to find a new location and give them a try.  We probably wont go back to this one anytime soon.