From the very first words I exchanged with the driver, I knew I would never be back. After attempting to make light humor with him, he told me \""I don't do jokes sir, I don't play games.\"" -So to the back of the bus I went! I transferred in Pittsburgh and boy was it an experience. The place was run down, poorly lit, and sketchy things were happening left and right. Had I not been so hungry I wouldn't have thought about touching the food. The bus I was supposed to board had somehow filled up already (though all of us from the previous bus had yet to get on) so we waited for over an hour while another driver was on his way. The next two buses, along with the previous one, were their old models, complete with mysterious stains on the ceiling since day one of operation. Sleep was impossible and courtesy was never found until I made it home (nearly kissed the ground)\nI sound to be a bit meticulous here, but I just want to make it clear for anyone who is unsure if they should go with Greyhound or not... DON'T DO IT! I know my experience was far from one of a kind. This is the prime example of a run down company with poor management that places customer service on the bottom of their priorities.\nAll in all, if there were a zero stars option, needless to say it would be checked.\nThank goodness for MegaBus!