I do not give reviews too often. This one is because I really want Babies r us to do something about this. \n\nI went to the store for two reasons. 1.To buy a crib that was cancelled online and they said they had,  and 2. To ask them to fix my baby registry because an item I bought was not taken off of the registry. CAROL the department supervisor was SUPER rude and talked to me in a very confrontational way.!.  I just read some other review about HER particularly and I can't understand why Babies r us still has her working there especially as a supervisor. \n\nTo be more specific, she told me that she  could not fix my registry because if she did she would be STEALING. That she can't just take off my purchase from the registry if I did not have the ticket with me. I told her I used my rewards number and also that I had the purchase on my credit card but she said that I had to go to the store where it happened. If she could not fix it I understand, I am not unreasonable. The point was her attitude. \n\n I also went there like I mentioned, to pick up a HOLD that the other store had done under my name for a crib. I said : well I will fix the registry some other time lets move on to get my crib that is on HOLD.... She asks: what is it? I said Is a crib don't  remember the exact model of the crib (but it was on hold already anyway under my name).... She calls someone and she says: Do you have a crib? (pause, did not even said my name to the person on the phone) she continues: No she doesn't even know what crib it is! (with a sarcastic tone). I told her I knew what crib it was I just did not know the \""description model the store uses\"" . \n\nHOW RUDE IS THAT!!!! She does need some customer service training or should be fired. I hated her... again her name is CAROL, department supervisor of the store 6561 located on Signal Butte in Mesa Az. If you run into her... ask for someone else!.