First, the good part: waiter and manager were very receptive and friendly and tried their best to help. Also, decor and space is fine-- clean and open, what you expect from an upscale chain. \n\nThe bad part: the salads we ordered looked like a pre-made salad that you can buy in a bag at the supermarket. The first time it came out there were wilted pieces and they forgot to add the chicken. They were very apologetic and brought out new salads. This time they came out without wilted leaves, but still the produce was as dry and brittle as the first time. The chicken was also overcooked, dry. Maybe I wouldn't mind so much if it wasn't a $13 salad. I didn't expect anything fancy, but I do want carefully prepared and fresh food. \n\nWe then wondered if maybe it wasn't the fault of the restaurant, but of their food suppliers--the cost of being a chain restaurant. But then we went across to the street to the Wynn and had a delicious, vibrant, salad. \n\nSo though I appreciate Maggiano's eager and friendly service and pleasant decor, I think they would do better to focus on the quality of their food.