We came to ride the gondolas, 4 of us. We were interested in riding the outside ones, so we asked an employee who was there greeting us as we walked in where we could purchase them. He directed us to a desk with 2 guys, who said they could sell them to us. \nCome to find out he was just trying to sell us show tickets and wasted an hour of our time. Once he realized we weren't  buying any show tickets, he told us where we could buy them. He also told us my daughter  was too young to ride, she is 2.5. Once we got outside, they said she could and we couldve bought the tickets out there in the 1st place. So we get on and the ride was nice, too short though. Same price as 1 of the pictures they try to sell you at the end. Then as we were about dock, our boatman mentions that tips are greatly appreciated.  I was going to tip, but felt kind of odd being asked to tip. I still did, but felt weird afterwards. Never again. Plus too, there is no buffet here, and if there is I couldnt find it. Felt like I was at a car lot and just got suckered. Employees here just felt too pushy, like those people in the mall. And they didn't have their information right. Nice hotel, but the customer service is terrible!