I'm at Grand right now and about to check out. I just have to write this before I leave.\n\nHotel room is very nice, modern, new and clean, however, there is only one tiny gift shop and few restaurants.  The self parking is really really long walk and for female guest like me is very scary to walk there even during the day time co silts isolated. Elevator is dirty and dark. Saw graffiti and strange people are hanging around and loud loud music are being played at somewhere. And most of all it's very dirty. Worst of all, parking ticket machine cannot read guest park bar code so far we had to pay $5 and $9 for two nights. And we are about to go home, I'm sure we have to pay again for the 3rd time, even front desk said should be fine after failed twice. They said something wrong with the parking machine. So in order for us to get credit we have to charge to room for some expenses, but since it's a promotion stay and room is comped we had to force ourselves to buy coffees and so but still not enough to cover to get credit full amount.  So we will eat these parking fees at this time . I know it's free to stay what is a big deal for some, but it's a basic service issue and still I am not happy with this situation. \n\nWell,  I could have used the valet in that case but I go out and back and force bet . hotel and stores and shops for 4-5 times a day, paying the $2-3 tips each time will cost more. Bit I guess since the parking situation was so bad I should have used the valet......bit I have no issue with other hotels at downtown. \n\nWe have no plan to come back to this hotel so far from these experiences. If you are female or elderly guests I do not recommend to stay here, I am concern for safety issue with parking and around this hotel's environment especial after dark.