Booked for the Sheraton ( over a month in advance) during the ACC Championship, check-in was 3pm we got there a little after 3 and were told that our room wasn't clean yet and they'd call my cell when it was ready. Albeit frustrating they comped our parking and the lobby was full of ppl in the same boat so we sat down at the bar for a beer. An hour later we went back to the front desk and were very rudely told that there were no available rooms and no estimation for when a room would be available, but they'd gladly take our number. After 30 mins. I  watched two groups of ppl walk in the door, check-in and immediately receive room keys. After waiting in line for 15-20 mins while other patrons argued with the staff and received keys, I plead my case and was rewarded with a room on the Le Meridian side of the hotel (much newer and nicer). Bathroom was small and the air conditioner a little slow to work but otherwise once we actually got a room it was nice!