Is it possible to give no stars?\n\nI booked this hotel for two people from work going to a conference.  I knew it would not be fancy but this is the email I received:\n\n\""Also, the room they put us in was seriously disgusting - like we would really not have been able to take a shower the whole time we were here, the furniture was dirty, we were wary to touch the beds, definitely could not have taken our shoes off and touched the carpet...you get the point. \""\n\n...Seriously embarrassing for me, my company and the host of the conference.