I have been extremely pleased with the care and knowledge offered here (and we tried others when we arrived three years ago). With two cats (formerly three) and a dog, we tend to be pretty good veterinary customers.\n\nEvery time we visit, we get plenty of attention from the doctors and staff. While they clearly are focusing their interest on the patient, they take the time to answer questions and explain things in simple and easy-to-understand terms. The \""take home\"" materials are also written in uncomplicated language.\n\nThe outer office is clean and well mopped. The files seem to be pretty organized and they are plugged in to technology, as we just got an email with our shot updates. The examination rooms are also very clean with plenty of room for \""mom and dad\"" to accompany the patient without it getting too crowded.\n\nPrices are reasonable and since we're \""regulars\"" they do give us the occasional discount on office visits and such. If we ever move to another part of Charlotte, we'll still come back to Long Animal Hospital!