The Food:\nSam Woo's has been shut down for health code violations a number of times within the past 10 years!  I was able to peak in their kitchen and noticed it was VERY dirty!  They had two huge pots with broth sitting on the floor.....on the floor!!!  \nThe Service:\nService staff currently works as though they were still living in China.  Culturally, American culinary (front and back house) service is very different from Chinese.  In China, people don't care if their server has the personality of a wall; they're only there to take their order and provide the food.  However, most Americans appreciate a server with a good personality and one who is genuine for the most part.  If you order a beverage, be sure to ask for a pitcher in advance because they only fill your glass up once....after that you've got to literally grab them by their shirt to stop them from brushing you off!  I feel as if there's better, more genuine customer service at McDonalds! \n\n-This place needs improvement in all areas\n\n*I've gotten the shits from this food every time I've eaten here!  I think that's saying something about their food.