Dear Enzo's,\n\nI love you.  You, your food, and your humble decor and atmosphere.  I feel like we've gotten to know each other quite well.  After all, I have been eating your food for as long as I can remember (at least 20 years).  I'm very fond of the memories I have with you.  However, Enzo's, if you are rude to me or my husband, one more time, I will probably never come back ever again.  I understand that there may be an east meets west kind of out-of-syncness with our communication, I get it.  I really do.  But you complained about us, in front of us, because we didn't give you the coupon at the exact time when you preferred it.  Never mind that I have been coming here for 20 years or that we simply didn't know.  You don't make eye contact, you don't say hello or thank you.  When I ask a question, the answer is half-assed and un-helpful.  \n\nEnzo's, your food is terrific.  The value is terrific.  I hold sentimental value in your establishment.  But your service of late, steals every bit of pleasure from our meals.  It tarnishes the memories.  It makes the food taste bitter.  \n\nI really don't want to break up with you Enzo's, but in case you didn't know there are a lot of new players in the locally-owned delicious Italian food genre.  Some might even have better food than yours.  If you were nice to me, I wouldn't even think about it.  But as of right now, they are looking like my next choice.