I'm leaving 2 stars only because I hate leaving 1 for anything.\n\nThis has to be my worst hair experience in all of my 37 years on the Earth! Back story...visiting Vegas for a couple weeks, my pixie cut has grown out to an ugly, shaggy shape, need a refresh. I called Divas at 1:25 on a Saturday afternoon  to inquire about walk-ins, girl says they are really busy. Ok, cool, I ask about soonest appt, she says let me see if someone can take you. She comes back and tells me a girl can take me at 2. Sweet, right?\n\nI go in, a young woman greets me at\nthe counter with \""are you here for the 2 o'clock appt?\"". I smile and say \""yes\"" because at this point I am still hopeful. She directs me to a chair and I sit. She runs her hands through my hair a few times and asks what I want. I tell her I had a pixie and it has grown out and I need it redone. Blank stare. Brenda, \""do you have a picture of what it looked like before?\"". I do not, but quickly pull up a photo from the Internet of a perfectly simple standard pixie. She said she had to go talk to someone and disappears for a few minutes.\n\nUpon her return she starts chopping at the back of my head, kind of aggressively, actually. Then, she becomes completely engrossed in a conversation with a woman that had come in as she is cutting my hair. After at least a 5+ minute intense conversation her friend leaves. She then explains it is her birthday and her friends are setting up her house for her. Um, Ok, is this why I feel like I've interrupted your day? Is this why you seem annoyed that YOU took my appt? I didn't insist on an appt, mind you, I merely casually inquired. \n\nAnyway, insert more chopping, texturizing shears come out, electric razor comes out. I'm thinking it may be good. She doesn't even talk to me or ask me a single thing about how it's normally done. (Based on her technique, she has never done a pixie) I look in the mirror at the end as she asks how I style it. I tell her how I style, she styles it into some sort of bangs and I scrape it back out of the bangs into a traditional side swept pixie style. Whatever. I'll fix it at home. I pay and I leave. \n\nI get to the car. The sides seem a bit odd and poufy. As I stop at lights, I look at it. The sides by my ears were barely even trimmed. I have no idea if this was her first ever short cut, but holy hell is it bad! I came straight home to fix it with my own texturizing razor. My husband had to fix the back of my neck because she left it all fuzzy. Seriously, if you want anything more than a trim, perhaps, look elsewhere. Awful.