This place is horrible. I will never stay here again. The customer service is soooooo bad. I flew in from California and they gave my reservation away saying \""reservations are not guaranteed.\"" Elevators hardly work. They deactivated my room key everyday. Housekeeping knocks on your door everyday at 9am to remind them of checkout even if they are not checking out. Security got caught on camera taking a football game break IN my hotel room, not realizing someone had checked into it.The decor is very nice, but thats the only nice thing about this place. Their credit card swipes are so janky that it never works properly. Worst hotel experience Ive ever had.