have been a customer for years as I was first introduced to Wally's when they first open by a very dear friend \""Al\"". At first opening they may have experienced a few growth pains but I was not aware of any and the food (lunch and dinner) I would put up against any fine restaurant like Wally's - and Wally's would be the clear winner. Remember reviews are that of one person (well intended I'm sure)  and may be as a result of only one visit so I think some of the negative comments I read should be taken with that in mind. My review is based on many visits over the years and is reflective of a composite of all those visits. The people/ staff at Wally's are outstanding - from ownership down to the newest hire. One thing I have noticed is turnover is a rarity at Wally's - speaks highly of the management and ownership in my opinion. Suggestion - if you have a bad experience give it another try just to confirm you didn't experience an \""off day\"". Thanks my story and I'm sticking to it  and no, I don't work there!!!