The burger is outstanding, as are the flatbreads and the kids menu. It seems as though anything you would ask (special prep for kids, side item, etc.) was always met with \""absolutely.\"" Noise level was fine, service was fast and polite (Casey is fantastic, cute & friendly) and the crowd is a good mix of business, friends & families. I pass through CLT for business 6 - 8x per year & I will definitely be back. For those that complain about expense, I don't understand - it seems to fall right in the middle of places with food of this quality.