Not really impressed with David's Bridal overall, we mainly only come here because the bridesmaids dresses are so cheap. I guess my expectation of someone owning a bridal shop or hiring people that work there, would actually be happy for the brides-to-be, but most of them seem like they loathe their jobs. Maybe they deal with too many bridezillas, but whatever the reason, when someone comes in and you work in retail and they are polite to you, you should just be polite back. The level of service is not that great. They seem very rushed to get you in and out as quickly as possible while doing the least they can to help you before moving onto the next customer. We called to try to schedule an appointment for bridesmaids dress shopping, but I didn't receive a call back so we just stopped in and ended up buying one of them. Then I got a call about a week ago (after already ordering my dress) to schedule the appointment. And they couldn't understand that I wasn't the bride, but merely shopping for my bridesmaid's dress for my sister's wedding. We were told it would take about 2-3 weeks to get the dress in, and I never got a call about it arriving. I had to call them, plus they even have a note on the receipt that if you don't pick it up within a certain amount of time, they will send it back. Good thing I called, because my dress had been in already and we never received a call. The girl that helped me when I came in was polite, but looked annoyed that she had to get up off her chair to run to the back to get my dress. Good thing it's cheap there, otherwise I'm not really sure how any David's Bridal stays in business