We were on a mission to find insulation that was not cellulose or fiberglass. We found a company online that sells polyester so headed here to find out if they could order it for us. Turns out they could and we ordered enough for our attic and were happy they could help us. However, when it came in, it was not as much as we ordered and the contractor we worked with at the pro desk was \""no longer with the company\"" (although I swear he answered the phone once or twice when I called our new contact Denise, who was lovely). The insulation also came in and was the 24\"" not the 16\"" we ordered, making so much extra work for us when laying down 1700 square feet of it. They refunded us the amount from the bags we didn't get, because they tried to get them but after the company said that aren't making it anymore (something about \""demand\"" even though we had just ordered 32 bags!). I was impressed with Denise, and the man who helped us load all of our insulation in the truck, but was not impressed with Mac who did not order us enough and did not get us the right size.