Every single time I go there I end up leaving in tears. I gave the first FOUR times a pass because I have a drive time service contract and I guess it gets tricky with having to have a contract number ready and OIL CHANGES ARE 4,000 miles not 3,000 miles like normal. So I own up to not calling in advanced to make sure I had everything ready. Those people already know who I am and know that I've had a hard time there several times but the last time I was assured that he would make sure that the oil change guy would write on the sticky exactly at 4,000 miles when I needed to come back so I wouldn't have to drive up there for nothing just like ALL of the other times. Did he do me that favor? NO! So Today Clayton helps me and tells me that they aren't allowed to write down every 4,000 only every 3,000 miles like a normal oil change. BASICALLY TELLING ME \""YOU DO THE MATH!\"" He didn't say that but he should've. So now I'm stuck going home until I have another 600 miles. I've been there 5 times! Want to know what I've gotten those 5 times? One oil change that I paid for at 3,000 miles because I didn't want to leave empty handed and who really knows when drive time really changed the oil and one oil change that was needed for my service contract. 1,000 miles later. So basically I've been there 3 times and left with nothing! My gas and my time is really cheap WHY NOT?!!