This place dosen't even deserve a 1. Customer service was so horrible, and they didn't't even fix my car. Had they checked it after they supposibly fixed it they would have known. What a shame this place gives Mercedes Benz a bad name. I have been to others and was treated good, this place is really bad for there customer service. They did not want to take the time with me to show me what in my warranty was covered , my a/c smells like nasty mildew and was told there was nothing they could do my 2012 ML came with that flaw and I would have to live with it. Wow. What if it was your car how would you feel. I asked for them to put a deodorizer, but was told no it is a waste of time it wil not do anything. I did not ask for your opinion I asked for it to be done. I paid  a lot for my new car I paid the the customer service I should have received. I received such horrible service and they did not care about anything. \nThis place is the worse do not go here I have filed a formal complaint with Mercedes Benz of USA anyone that has any issues , do the same,. We as the customer have every right to get treated with respect and nicely that is part of the purchase price , I paid over 80,000 for my car I better get some damm good service!,,