I don't even know where to begin. Archi's has never failed me before, but this was my first time at this location. My family took Dan T. and I here for a Sunday afternoon lunch. My parents were ignored when they first walked in so two of the hostess could chatter among themselves. (we weren't the only ones waiting either!) after a few minutes of going back and forth and laughing they finally got around to seating people. (btw there were also empty tables so we knew it wasn't a full house to be waiting either.) After seated we ordered our drinks from a not so friendly waitress who looked like she was still in high school. (hopefully she is there learning some manners.) i didn't catch her name but she did have a birthmark on the side of her face/chin. After about 15 minutes of waiting to put in our order she finally came by our table again. We ordered and she watched my mom finish off her water. Now instead of bringing out a new one my mother had to wait to spot her down again about 5 minutes later to ask for a refill. We waited and waited what felt like forever for our food. Did they forget about us? Nobody came to check on us for refills again and just seemed to snub their noses up at us. weird. Good thing we all can make good conversation with each other. After waiting about a good 35-40 minutes for our food it was finally in front of us. I ordered the pad see ew with beef. Now, I have liked archi's better than pin kaow since they always serve more broccoli in theirs. It was okay. Not as I remember. Maybe I was just upset over our attitude waitress and that ruined it for me. Whatever it was I was just turned off. After we were finished with our food our waitress had disappeared and we had to ask a guy for a few boxes. Mind you we had 4 large plates and a bowl of rice. Some plates still half full of food. After he looked at the table he brought back 2 of the smallest to-go boxes I have seen. How were we suppose to fit our food in there? We tried ordering some mochi ice cream, but he seemed like he wanted nothing to do with us. annoyed that he had to help us. uh, sorry but have you seen our waitress because we haven't for quite some time? finally after we split some mochi the waitress came over with our check and took our food to the back to put it to boxes for us after we asked.\nI am so annoyed with this experience even a few days later. I don't think I will be back here. Not even to order to-go. (which i couldn't even find a to-go menu and even trying to ask for one was a hassle.) Archi's you really let me down this past Sunday. I hope your manager reads this and puts you into place. I don't expect top-notch service and someone always at my table, but I do expect a smile and atleast a little service when dining out.