I haven't lived in Pittsburgh long, and was looking for a new nail salon. I went clear across town to get to this place, after reading the high reviews. They were very busy, the salon was clean, and I was quickly seen by someone at the front desk. All good signs. However, it quickly became apparent looks can be deceiving.\n\nI came in for a full set of gels. The first thing that happened was that the nail technician argued with me about acrylics instead for no discernible reason. I repeatedly said no, and he just kept saying, \""acrylics?\"" I would say, \""No! Gel!\"" eventually loud enough to draw attention from everyone getting pedis. I asked if there was a reason I couldn't have gels, and he just kept repeating, \""I'll give you acrylics.\"" I should have walked away then, but I'd driven far enough I didn't want to have wasted the gas and time. Eventually, he settled on, \""gel powder okay?\"" Gel powder is NOT gel. I knew that, but I was sick of arguing, and accepted it.\n\nHe did not ask me if I wanted rounded or flat tips. When he started making them flat and I said I wanted round tips, he said, \""okay, last, afterwards,\"" so I figured he'd round them all at once. Nope. He left them flat. When it became apparent that's what he was doing, I tried saying again that I wanted round tips, and again I was met with an answer that implied he'd fix them at the end. When he declared me done and sent me to the dryer, I said one last time that I had asked him for rounded tips, which he IGNORED!!! And just walked away!\n\nOn top of the absolutely horrible service and failure to listen to me OR explain why I couldn't get gels (something I've never had a problem with anywhere before), the nail job itself was absolutely horrendous! They were crooked, half of them COVER my cuticles, and far too bulky. I measured; each nail is almost 3 millimeters thick. Go find a measuring tape and see how thick 3 millimeters is. It's like having clogs strapped to my fingertips.\n\nMaybe their other nail technicians are better; maybe their pedis are amazing. I wouldn't know, and I'm never finding out. Be sure to steer clear if you're looking for fake nails. AWFUL!