0 STARS\nMy 16 year old son and myself decided to do a road trip. So from Toronto we left at 6:30 pm arrived in  jersey city at 5:00 am.slep fo 6 hours then spent the day in NYC. Then off we went to our reserved room in montreal!! Drove for 6 hours, arrived in montreal at 12:15 am at our hotel. I then found out I booked for the following night. Needless to say I almost cried because it had been a very long day. Well 2 long days. I asked if I could switch my booking. They had rooms available. They said no they wouldn't then told me I could have a room for the full price if I choose. So standing there at midnight with my 16 year old son, they told me they couldn't help with my situation unless I paid full price for the room. Now I totally get the fact that I made a really embarrassing stupid mistake...but really.\nSo no room for my son and I.  So obviously I was a day ahead of myself, somehow!\nI felt like a big disappointment to my son, we were so tired and I didn't have a room for us. So to the Gouveneur Place Dupuis Montreal I have nothing good to say. They let me a very petite 43 year old woman and her 16 year old son with no room in a big city we were very unfamiliar with( never mind the language barrier ) they could have helped us out. They didn't. So I didn't see montreal at all because I then drive 4 hours to ottawa. I checked a couple hotels on my way out of montreal but they were booked. I can't see myself recommending that hotel to anyone. Bad experience. My actual check in was August 13.\n\nSent from my iPhone