If you love your pet and dont have any knowledge on how to care for them when they are ill please dont go to this place ! Go to a place that cares about animals and that is knowledgeable on treatment. They told us that our puppy had the begining stages of parvovirus and that it would be 1800 to treat him for it if we left him in their care.(Dont leave your pets with them !) I opted for a second opinion and they still charged almost 50 dollars just for walking in ! (They know what they can do with that !) The service was as if i was a second class citizen which i am by Euro standards but I'm in no way as ignorant as this staff. I got my puppy taken care of by an elderly lady at the pet store on Broadway between central and 7th. Im disgusted by people who are only out to make a quick buck at the expense of someones care for their pets ! (P.S.) They wont even mention that Tamiflu will save your puppy from parvovirus but the humane society will !