This T-mobile store has very bad customer service.\nOkay so today is Wed.Feb 9.11 My bill is due on the 6th date of every month. I totally went in on the sixth paid my bill, only find out two day's later that I can't send any text messages, because one of this stores employees by the name of Tierra turned off my messaging plan that I have had for 2years now! I know wtf right? So I go in the store super irritated because I had to delay my plans to get my messaging back on my phone, the manager was very rude interrupting me the customer while I was talking, however I left went to another store that had excellent customer service! I had to drive a little further but I need text messaging on my phone. So today I'm talking on the phone to a couple different friends of mine, then I go to make a call at exactly 4:12 my phone is telling me your flex account balance is too low to complete this call so I'm like wtf I try like 6X while I'm driving to this whack t-mobile I'm like maybe those same ppl aren't here today or hopefully they got fired...lol so I walk in super calm this very very ugly little black kid with yellow eyes walks up can I help you with something, Of course I'm like I can't make out bound calls on my cell phone can you fix it yes step right over here mam. so I guess he thought I was lying about my phone having issues. so he calls the t-mobile store and says sarcastically looks like your phone is making calls to me now you try so I call one of my friends and guess what my phone says your flex account balance is to low to complete this call. I made sure it was on speaker for this little ugly black kid with a busted grill...so weak right now So I told him can you just fix my ish please! mam do you want me to help you of course I said yes because I did not feel like going to a different store. I told him I know you feel stupid you where just trying to be smart when your really a dumb ugly phuck of course I told the little ugly fart after my phone was fixed...Lol I freaking hate t-mobile!