I was actually embarassed for this place after our experience on Saturday evening.  I am not typically one to write horrible reviews as every restaurant has an off night or two, however the service and quality of food we experienced was absolutely unexcuseable. \n\nHere are some tips if you are dining with a party larger than a couple;\n\n-Absolutely do not order dessert as an appetizer...this will completely throw off the server and he will appear very displeased that someone would possibly think of ordering tiramisu as their meal. Shame on you. \n\n-Avoid the steamed broccoli (smelled like cigarettes) and gnocchi (also known as marinara soup), \n\n-Do not even think about ordering a slice of pizza on Friday or Saturday nights (this is NOT ALLOWED)\n\n-If you do order a pizza...be sure to clarify your toppings several times.  If not, your pizza will be sent back through the pizza oven again with any toppings left off the first time (this is clearly your own fault).  The result is crust as chewy as an eraser. Delicious. \n\n-Be sure to arrange your party's ordering and requests around the server's smoke breaks\n\n-Order as many drinks as you think you will want when you first get there...any refills or additional rounds you will have to order from the bar yourself (see above for smoke break scheduling)\n\n-Upon conclusion of the meal, the server will stress several times as he is passing out your checks that he did not charge you gratuity EVEN THOUGH you are a very larger party\n\n-By no means are you allowed to stay past 10:30, the restaurant staff will show their unhappiness with you by stacking every single chair that is not occupied on top of the tables.  Oh, and the cooks will also begin busing whatever is left in front of you...whether you are eating it or not. \n\nEnjoy Villa Francesca!