So here goes.. Like some other reviewers, I have never had a bad experience going for teppenyaki ... but, what a disaster.  \n\nSo, we made a reservation for 6pm, and when we made it, the person taking the call made it sound like they were so busy, with limited availability.  When we arrived, the restaurant was virtually empty, and with a scour (arriving at literally 6.01) the hostess snarled \""we've been waiting for you\"".. \n\nGot to the table, at 6.02, and there were 2 other people waiting, I joked.. Sorry to keep you guys waiting.  They laughed, but the last laugh was on us, because there were another 6 people joining our table with a 6.15 reservation.  \n\nI ordered a drink, neat... when it arrived, there was a piece of something floating in the glass.  I very quietly asked the hostess/manager as I'm learning to replace the drink.  She took it back to the owner of the restaurant, and the chef, who inspected the glass, and discussed it.. then nothing.\n\nThe waiter came over around 10 minutes later (we were all wondering what was going on at the table.. there was a mix of frustration and silliness because of how disorganized the place was).. No apology, the waiter asked if I would like something else.. I said sure, how about the same in a clean glass?  (in a nice way).. \n\nAnyway, here is a summary of it all.. \nFood was really a 1/5, \n\nTook 50 minutes just to see food coming to the table?  (this is cut up vegetables, and proportioned meat?)\n\n1.  my daughters chicken was placed on the grill frozen, and came like rubber.\n2.  The salad was ripped out of a bag, with some sub par Japanese dresing\n3.  The steak, was over cooked (even though we asked for it prepared rare\n4.  The salmon was fishy, and lacked any real flavor other than old stale fish.\n\nBill comes, I was double charged for the drink, and the waiter out of his pocket took out the $5 saying he would have to pay.  (go figure, I hand a dirty glass to the manager, and the poor guy has to pay)... \n\nAnyway, this place was better a couple years ago.. now its just awful (food, service you name it)... I do recommend looking elsewhere.