If you're looking for a 4 hour oil change this is the spot! Completely. Useless. Got there at noon for an oil change in our SUV, they didn't seem busy and the guy at the front was nice and helpful. We were quoted 30-45 min so decided to wait. 45 min later we got up to check on it - hadn't even started. We were then told that an employee called in so they were a bit behind, fine, I get that it happens. Communicate that though. Against my husband's better judgment we decided to wait it out and were told it'd be 45 min. We chose to take our other car to run some errands and were surprised over 2 hours later to get the call it was done. No discount. No coupon for future service. Nada. I will never go back to this place! Horrible service!!