My husband and I got service from Terminex that started in June 27th. Long story short we made every effort for the job to be done and it wasn't to our satisfaction. We spoke with a manager who offered us our money back now they are claiming he didn't have the authority to do so. I spoke with another manager of the company yesterday and he blatantly lied to me.  \n\nI am so disgusted by the level of customer service. It truly makes me sick that these people are employed here and that their lies are acceptable and as a consumer we have to just deal with it. \n\ni made this account solely to warn others of terminex. I will never in my life hire this company again or give a referral. The local office is a bad representation of how terminex should conduct business.\n\nI also called the corporate office, apparently the general manager is the only one who has say in whether  a refund is given...then what the heck is the corporate office for. I asked to speak with a manager and conveniently there was no one above her there until tomorrow.