Wow! Can you say pampered? \n\nBeautifully decorated inside to out. Nine pools that are 24 hours, which makes it a 5 star easily. The only thing that counters the 5 star review that makes me go back between 4 and 5 stars... is... NO WIFI? Apparently some rooms have it, and some don't. But for such a high class place with so many business guests, no wifi? It does seem a little ridiculous. But all the goods outweigh the bad (it's hard to find a 24 hour pool anywhere, let alone 9 24 hour pools). \n\nThe staff here go out of their way to be helpful. Very accommodating, very friendly, very available. Can't really ask for more... and I speak of the concierges and what I believe are managers that wander around helping guests. \n\nI would like to see more knowledgeable bartenders. I guess in such a nice hotel I'd expect a little older/experience bartenders as well as maybe valets. They were all really nice but it didn't really suit the rest of the hotel. But the patio that overlooks the pools is unreal, so nice to have a drink as the sun sets. \n\nThe cactus garden is really cool. Definitely worth taking a stroll through. Convenient parking.  \n\nWe went to the Il Terrazo (sp?) and the staff was really friendly. The food was really good but pricy. \n\nThe rooms are very nice, turndown service is a nice touch. The hotel is stocked with all the things you'd need for a stay - shampoo, conditioner (not the combined all in 1 that I loathe), q-tips, bath wash, body wash, shower caps, face pads, slippers, bath robe, soaps, mini bar (they even have a wine opener!). If you are coming from outside of AZ, bring your own water. The tap water isn't the best. \n\nThe have a bath tub and a nice walk in shower as well so you can bath how you like. The order in movies are a little pricey, they have flat screens but no DVD players. Room service is over priced, with a 22% gratuity automatically added and a $5 or something charge. \n\nThe good thing is it's in Scottsdale, near a lot of awesome places to see in Arizona!