Ordered a pizza and their pizza fries for pick up tonight. Ordered pizza at 7:12pm. Email says it takes about 20 mins. Get there about 7:40ish. The girl says we're just waiting on the fries. Oook. Fast forward 20 mins after seeing people come and go. I ask where our order is at. She says matter of factly: \""I gave your order of fries to the wrong order and he's remaking them now.\"" Not an apology nor did they think to tell me this. Now I'm irritated. Fast forward ANOTHER 15 MINUTES...HOW LONG DOES IT TAKE TO MAKE FRIES?? The manager (believe or not) calls my name finally. I asked why did this take so long, it has been well over an hour after I ordered.  Mumbled something about the fries, again no apology. I asked him has our pizza been sitting there this whole time then, getting cold?? He said \""well it should still be FAIRLY warm but I can make another one for you\"" -_-. After waiting so long I didnt want to wait another hour for warm pizza...and so that my fries would get cold anyway. On top of all that I paid for ranch...of course they didn't give it to us and I had to ask for them. Got home, pizza was stone cold. Never again Sardellas!!