One word: Molasses! This location is extremely slow around lunch. I came in with 6 of my co-workers on a Thursday around 11am. There were probably around 2 or 3 tables with people at the time.  We were seated promptly and our orders were taken in a timely matter. It took a little over an hour for our food to arrive, and 2 of the 7 dishes were ice cold. The cashier did remove the items from our bill, which was nice. I don't want to be completely negative, so I will say I ordered the mini chicken artichoke pizza which was extremely tasty. Claim Jumper is fine.. chain food, huge portions. I would just avoid this location during lunch.