I grew up in Squirrel Hill and have been going to the Squirrel Hill Flower Shop for the 20 years I lived there and then phoning in orders for the ten years since I left. I felt loyal to them since they're a local business in my neighborhood. But they are so consistently unpleasant when I phone, and seem disinterested in my business and reluctant to help me to select flowers. For example, this morning when I phoned:\n\nme: I'd like to send flowers to my mother.\nthem: we're only doing open (\""open-something\"" - I can't remember the term).\nme: what is that?\nthem: designer choice\nme: what is that?\nthem: the florist puts stuff together\nme: can you describe anything more about the \""stuff\""?\nthem: no, we can't tell you the type of flowers or colors.\nme: well, it's hard to spend money on something when you know nothing about it. can I get it without the vase.\nthem: yes. it's $50 plus $10 deliver.\nme: and without the vase?\nthem: it's still $50.\n\nSo I declined and found, through Yelp, Alex's flowers on Craig Street, where the owner was very charming and descriptive about the flowers and what he could put together, and very reassuring that the bouquet would be beautiful.