The owner was extremely rude. He was talking on his cell phone while closing out a customer. Also, with me personally, he was unprofessional about taking down my information (is it me, or why is personal information relevant if all I'm getting is a smog check?), claiming it was the \""law\"" for him to take it down. Then, he had the nerve to tell me when I was going to pay that it would be an extra $2 if I wanted to pay with my debit card, when he had no such statement posted ANYWHERE in the place. I told him it was the LAW for him to have something posted and that he couldn't just spring that on people at the time of payment. Thankfully, he didn't charge me, but then proceeded to distastefully throw my final paperwork at me. I would NEVER go here again, even for the cheap $10 smog. I don't understand how this place is even in business with customer service like that!