I am a brand new buyer and have read good reviews about this company. I called about a property saying I am looking for a house like it (maybe not this one specifically) but that I am looking to move a year from now. I told the lady I spoke with here that I am new to this but had been advised by realtors that a year is a good time frame to start the whole process. (I would like to stress that I am new so I have no idea!) instead of maybe steering me in the right direction, she told me that is wrong, why would anyone hold 1 property for me for a year?! She would advise against that! Obviously prices are going to change within a year, why wouldn't I know that?!, and on and on and on. This woman was incredibly rude, and had a terrible attitude. I wish I could translate in print how rude she was to me over the phone. I then was so frustrated with how terrible her attitude was as if my ignorance had ruined her day that I said you know what? Thank you for your time and before I could finish the sentence she hung up on me. Im sorry I dont know about buying houses, no my favorite hobby isn't going out and buying a house every day. But the woman at this place is incredibly unprofessional if she knows she isn't making money from you, it seems to me. So I guess if you know what you're doing already this might be a good place to go, but if you need some guidance, expect to be treated like an idiot.