This was truly a major-league disappointment.\nI am a huge fan of the horror genre, and have a great respect for Eli Roth. I took a group of friends to the Goretorium, and I was very excited.\nThis is a classic example of a chain only being as strong as it's weakest link. I had the very highest of hopes, and even gave an extra star based on the money someone clearly poured into this venture. But sadly, it was all soured by the customer service. Yes, the weakest link was the staff. And they were so flippant, and so sarcastically sweet in the way they went about trivializing our experience, that I felt compelled to write this review. It's really too bad, because behind the staff that is ultimately going to be their costly demise, I'm sure there is a well intentioned group of visionaries that will always wonder what happened to their brilliant and well executed idea. Unfortunately, Las Vegas is a customer service driven destination, and to survive here, they are going to need to learn that, quickly. Hopefully, they read these reviews, and learn from them.\nAs such, it is with a heavy heart that I issue 2 stars.\nI do however hope that they get their act together, since this has the potential of being a great addition to Las Vegas. \nI will try them again in a month or so, and re-review.