Don't be tempted by the cheap rates, this is the worst hotel, EVER.\nI booked my trip through Orbitz for two nights including car rental. After\nflying in from New York on a Friday night picked up our car from Hertz no problem and arrived at the Hard Rock at about 11 pm on a Friday night. When we arrived we walked through the festive casino, full of young people and headed over to the registration desk. Lo and behold the line was long, we're talking an hour wait to get a key for our room. Finally we reached the front of the line and they didn't have our reservation on record, which is outrageous because I paid ahead of time with Orbitz. I'm not sure if who to blame Orbitz or HRC, but after a long phone call with Orbitz customer service it was determined that we did indeed have a reseervation however Orbitz and HRH had not communicated properly. By now, it's 1:30 am and we're both exhausted.  When we finally get to our room in the Casino Tower, the bed is nice as is the flat screen tv (no HD though) and we find it difficult to sleep because all night we hear people talking and yelling in the hallway.  There are definitely better options on the Strip so please heed my warning and skip the Hard Rock Hotel.