I went thru the drive thru. The voice on the speaker was a male, he had a very clear, understandable voice. He made sure my order was correct on the board (screen) before I pulled off. Came to the window to pay and saw Christopher, who took my order. He was very polite, asked if I needed hot sauce, I asked for \""mild\"", he asked, medium mild or medium hot, I said medium hot. Like finally someone cares about \""my needs\"" at a fast food drive thru...I'm happy!!! Thank you Christopher for a great experience at a fast food place, I had no complaints.