I love Soma, unfortunately for me, the Kierland store rans out of size Small really fast when they have their crazy sales.  So I decided to check out the store at the Biltmore.  Upon entering the store, the two clerks completely ignored me.  I didn't care because I knew what I wanted and headed straight to the sale rack.  They had a couple of the dresses and pjs I wanted in size small.  I grabbed them and headed to the register.  I told the woman that was up front that I was ready.  She started talking to the other sales clerk.  Then she asked me if someone was helping me, of course I said no and I was ready to pay.  She started ringing without even asking for my passport member #.  I shop at this store a lot, so I get an additional discount; I informed her, she needed to search for my number.  Finally we were about to be done when the phone rings and she decided to pick up at the first ring, I was waiting and waiting, until I told her I needed to have this rung since I had a spa appointment.  Wow,  I am trying to give you money, you should value your customers a little more.