Update 6/17/14 - That's it. I'm done! Three strikes you're out Burgatory. I've been here 3 times since that original review, each time we ended up going because some friend wanted to try the AMAZING Burgatory. Well guess what. No more. Next friend that wants to go try Burgatory can go by themselves. I'll be at Red Robin. \n\nThe wait just stinks, there's no other way of putting it. And the burgers are just whatever. I've tried several different ones that are featured as well as creating my own, but I'm sorry, I am just not impressed. It's an average burger, not a masterpiece of culinary skill like you are led to believe. I've had issues with soggy buns, missing condiments, dryness, and just overall lack of flavor. \n\nI always feel like crap after I eat there. The shakes are really good, the only real highlight of my visit, but I think they may be what is making me feel so bad. I know everything mixes in your stomach, but mine must be sensitive to eating big meaty burgers and at the same time drinking a thick milkshake. Throw some alcohol in there and it's a recipe for disaster, at least for me. \n\nI always end up spending more money than I intend to and then I leave sick and unsatisfied, so I am just never coming back. Adios Burgatory, I'm taking off another star for disappointing me so thoroughly.\n\n------------\n\nI really wish I liked it...I would love to go back and give it another chance. I'm pretty lenient when it comes to restaurant experiences. But the extraordinarily long wait (over an hour on a week night!), price, and only half decent burger was just too much for me to give Burgatory a higher rating... not this trip anyways. \n\nMy build-your-own burger was not that great, but it's not my fault! Lol. It was the burger itself. Bland and dry, despite the various rubs and sauces I had piled on it. The toppings were good, but couldn't cover up the boringness of the bison burger. We got several appetizers: wings, some seriously spicy nachos, and guacamole. All of those were great, and I would probably go again just for the apps.\n\nMy husband had a completely different experience. He said the Morty's steakhouse burger he had was \""excellent\"" and \""melted in his mouth\"". He also got a pretty dang tasty salted caramel milkshake. I made him share that. ;) \n\nI didn't think it was all that it was cracked up to be, but I'd like to give it another shot. I want to go some night I don't have to be the driver and try a spiked shake. I'd also like to try another location because of how small the place is. It's too tiny for how many people try to cram themselves in there for dinner. I've heard the Robinson one is a bit bigger.