Have you ever done something, where you knew you were making a mistake, and then did it anyway?\n\nThat's how I have to describe my experience at Echo and Rig. \n\nNow, in all fairness, my doctor has banned me from eating red meat. I am not a vegetarian, vegan, or health nut. Therefore since I did not try their steaks, my review will be based on my experience of service and hospitality.\n\nMy wife had been here before, and just said it was \""so-so\"". Why did we go here? Because my first choice didn't open for another 45 minutes, we felt Brio was less than medicore, and the other places in Tivoli were sandwiches, crapes, or Gringo Mexican,  and not real fare for dinner.\n\nWe were greeted by a very nice hostess, who took us upstairs, and wanted to seat us near the kitchen. Since the place was empty, I asked if we could be seated by the window. I was told that was \""a table for four\"". After I showed signs of leaving, she reluctantly seated us here.\n\nOur waiter, Jackson, started out okay, until we informed him we did not want any wine, and were not interested in alcoholic beverages. The \""air seemed to go out of his tires\"", as we were not going to order items that raise the check and the corresponding tip.  After that it seemed like we were \""branded\"" as \""undesireables\"".\n\nI told the waiter I was craving a large salad. He suggested the Arrugala Salad.\n\nMy wife ordered the Crab Cake and Trenne Pasta.\n\nThe Crab cake was decent. Better than what is served at  The Palm, and far better than what they try to pass off at The Yard House.\n\nMy wife's pasta and meat dish, was \""a cut above\"" the Speghetti Factory. Pasta was over cooked, and the accompanying ingridients, an after thought.\n\nMy salad was very disappointing. Poor presentation, and very small portion. \nHad the waiter, Jackson, said, the salads here are meant for appetiziers, I would have ordered something elese. \n\nWe also got a nasty stare, when we asked the food server for more bread. \n\nThe saving grace, was the manager, Xavier. Very polite and doing his best to please. When I complained the Salad was not a satisfying meal, as the waiter told me it would be, he offered to take it off the check. Since I had consumed it, I said that would not be fair. \n\nHe also offered to have the Chef, \""send something out\"", but by then, the cold feeling we were left with by other staffers who looked at us like, \""you're not what we want here\"", left us feeling unwelcome. \n\nXavier is a good person, and tried to salvage the situation, by giving me his card, and telling me to contact him prior to coming back. I appreciated his thoughtfulness.\n\nAgain, in all fairness, this place is noted for its meat, not salads and pasta, and my friend Phillip, who I usually agree with, gives it a good rating. However, I was left with the impression that the staff \""judges a book by its cover\"".\n\nWe were not dressed in designer clothes, and didn't have that trendy look when we walked in. The staff acted like we did not belong, and that's how we felt.\n\nMy wife might go back with her girl friends, but after getting the feeling that the staff  was looking at me with the thought of, \""why don't you go back to the Suncoast Buffet where you belong?\"", I am done with this place.