I give it 2 stars because I love Dr. Roach: he is an amazing vet and individual. However, I will never return because they gouge you big time. Unless you are made of money and live nearby, I can't see any reason for coming here.\n\nFor instance, I just got my cat's teeth cleaned for $149 after a Living Social discount. The place I took her to normally charges $300. Craig Road quoted me a price of $550 for the exact same procedure.\n\nI have blown so much money at this place for being too lazy to seek out alternatives. Don't be a sucker like me.\n\nOne more thing, I was expecting to also pay for a tooth extraction because one of the doctors at Craig Road told me a fang needed to be removed. I was pleasantly surprised when the new place told me the fang was fine.\n\nI forgot to mention several things previously, and I will rectify the situation now. CRAH is dedicated to one thing and one thing only, and that is to bleed you as much as they can; they care about nothing but money.\n\nOn my last visit to this place, my cat was undergoing a procedure that put her under anesthesia, so I thought this would be an opportune time to get her shaved. Stupid me, one of those brilliant technicians they employ cut her during the process. I could have done that myself, which was why I thought i was doing the right thing by having them do it in the first place. You would think that with those usurious prices they charge they could afford to hire more competent staff. \n\nAnother thing that always bothered me about this place is the way they always take your animal in back to do anything, so you never actually know if they are actually doing what they are charging you for. After visiting other vets my eyes have been opened. I was shocked when another vet actually brought in x-rays and showed them to me. Craig Road never does this, the doctor just comes back in and will say something like everything looked fine and they just want you to take their word for it, while they lighten your wallet by another 140 dollars.\n\nDon't be afraid to ask to see any x-rays, and always ask what a procedure will cost before they perform it, so you don't suffer from sticker shock. Ask what medications will cost before they prescribe them and read up a little beforehand to see if the medication is needed for it could be just another one of their up sells to fatten their bottom line, or better yet, do not go there at all.\n\nAnother reviewer mentioned the high staff turnover. I imagine this could very well be due to a doctor not meeting their upsell quota, since they all recommend as many superfluous procedures as possible. Mike F., the man who responded to my post so sanctimoniously and so shamelessly probably tosses them out on their ear if they are not screwing every customer over to his satisfaction. Mike F. is completely full of shit and like this clip joint he runs, he stinks to high heaven. I wish I could remove those stars.\n\nAnother reviewer asked \""are all vets crooks?\"" in her review and I can answer with a definitive no.  Do not compare other operations to this place. True, lots of vets will play on your emotions, your love for your animal to separate you from your money but nothing in my experience compares to Craig Road. The culture that is instilled there is almost sociopathic in its callus greed. If my review seems bitter it is because I am angry at myself for having patronized this place too many times. I am to blame more than they are.\n\nIt is sort of like the old parable about the good woman who found a frozen rattlesnake by the side of the road and took it home and nursed it back to health. When the snake recovered it bit her and as she lay dying she asked the snake why it repaid her in such fashion after all she had done for it, and the snake said in reply, \""look bitch, you knew I was a snake.\"" \n\nI feel like that gullible woman, or like the idiot who went back to the 3-card Monty game after having already been burned. So again, heed my advice, I implore you, stay away from the snake.