I have been here before a few years ago for my cat to be fixed. With him I had no issues. \n\nI figured that I would take my pup in to the same place to be fixed, since I had such a great experience last time. \n\nMy problem started almost immediately when I walked in. You see, first off, i has just driven all the way across town (from mts edge) with a dog who has motion sickness and was scared and drooling all over me the entire 35 minute drive. Then when I was in, I am not even acknowledged for a good 5 min. When it's finally my turn to get up to the counter, I am asked to fill out a paper and shooed away. I return said paper, and this is when my issues began. The young girl who was helping me(wearing a Pima medical scrub outfit) was extremely rude from the second she started helping me. She was curt and bossy. And when she led me into the exam room, I didn't like the way she handled the other dog in the room. It was almost as though she was angry with the animals and was taking her aggression out on them. This vision of how she treated a beautiful golden retriever was engraved in my brain all day. At first I thought I was over reacting until I walked back in to pick up my dog. But first let me back track to the \""pick up call\"" I got a text message telling me my pup was ready and doin fine but to call to confirm that I got the message. I did just that, and when I said I would be in at 330 to pick him up, she tried to tell me that it was going to be too busy at that time. Well guess what? Too effing bad! I have a job, and I can't just come and go as I please. \n\nNow back to when I walked in to pick up my dog.... The same rude & aggressive chick that helped me earlier was the one who went to get him for me. When he came out he was shaking and very happy to see me. I was bending down petting him when he started to lick his wounds. She literally grabbed my dogs head and smacked it to the side. I was so pissed I looked at her and told her not to do that again. I don't know who the hell she thinks she is, but I treat NO animal in that manner. Especially not a stranger's pet. Anywho, she disappeared with him and then came back and I got the heck outta there as fast as possible. I will never go back. I'd rather pay $432,564,997  for a staff that has compassion over the $50 I saved