I will say I haven't had some horrific experience here, however due to the prices I won't be going back.  \nMy first visit I took in about 10+ items in for dry cleaning and laundering, which cost me around $150. I expected it to be a bit pricey, but considering I used a coupon I'd say they are outrageous. \nEven then I'm the type of person who is willing to pay a little extra for good quality-- So the rating really reflects just how over priced their services are. \nToday I went to pick up three items I had dropped off for alterations las\nt week; my total came to $66.75! (And that was after a discount of $22.25) \nWhen I had dropped them off I specifically asked how much it would cost and at that time they said they weren't able to give me an amount. \nI can say the tailoring itself looks really nice, but I would have only had one pair done if I had known how much it was going to be. As for the \""alterations\"" I don't really feel I got what I ask\nDefinitely not happy with the prices or the quality for the price paid. -B