The best thing about Mac's is the beer selection.  Customer service is always a disaster.  They should forego the servers and make it self service.  We can walk up to the bar or to the food window just as well as any of their servers can and we'd probably have a better experience if we were taking care of ourselves.  \n\nOur food arrived before our drinks.  I don't know why it takes fifteen minutes to get a coke and a (screw top bottle) Yeungling.   It wasn't that busy but our server was handling tables both outside and inside which seems like a poor decision by management so I don't blame her.\n\nThe pulled pork is bland.  It was helped a little by the bottled BBQ sauce at the table but you'd think it would have flavor on its own.  And the Brunswick stew, which I used to like, has gotten watery and greasy so I won't be ordering that again.  And don't try to order anything unique, like slaw on the side or no onions.  They'll get it wrong and it takes twice as long to fix it while they look at you like it's your fault.\n\nFinal complaint is they say sandwiches come with one side but I've had to point this out to the waitress because they'll try to charge you for the sandwich and additionally for the side which is an extra $4, so watch your bill closely.  \n\nWith the number of BBQ joints in town you'd think management would care a little more about customer service but in spite of themselves they're so popular they don't seem to give a you-know-what which is just sad...