I have been to several other Roy's locations and they have always been absolutely fabulous. Everything from the service, to the attentiveness of the staff, to the delicious food, and gorgeous ambience inside the restaurant. Every staff member you pass greets you- at my home location in Los Angeles (where I celebrated my birthday) every staff member I passed even wished me a happy birthday! Mindblowing stuff. The lobster gyoza are wonderful and I am a huge fan of Roy's Trio, with the misoyaki butterfish, macadamia nut crusted mahi mahi, and teriyaki salmon! The flavors make the food just melt in your mouth. My boyfriend got one of the Chef's creations with Hawaiian ono that he said was amazing as well. We celebrated his birthday and the staff took the obligatory picture and brought out a complimentary and truly delicious dessert for him. It was all lovely and my boyfriend had a fantastic birthday dinner.\n\nMy only complaint, and the reason I don't give this location five stars, is that the restaurant was large and not that busy. There were tons of open tables in every room. Despite this, we were seated at a table that was literally situated a foot from an open booth nearby (that had a family with young children in it). My chair was the one closest to the booth and I felt not only that I was being intruded upon, but that I was intruding on THEM since my left arm was practically resting on their booth table! The staff couldn't have seated them ANYWHERE else? We were seated before the family was and there was no reason to have us camped next to each other cheek and jowl. It did detract from my overall dining experience, and this place is pricey already to begin with. If I'm going to enjoy a nice $35 entree with my $15 cocktail, I would like to not have a family of four shouting into my left ear.