I wouldn't recommend anyone stay at this Low Quality Suites. I started to stay there, but couldn't finish. Not wouldn't. Couldn't! I was able to check in, unpack, shower, change and head to a football game at ASU. That's when my stay ended and some other dude's stay began.\n\nWhen I returned from the football game my room key wouldn't work, so I went and told the front desk attendant. The manager came over and for 5 minutes they looked at their computer together, at me (separately) and then back at the computer to share a WTF moment. When they found the courage, they advised me that they had mistakenly rented the room to someone else. The manager apologized and said he could give me a free room upgrade and proceeded to check me in. I said I wanted to get my things out of the room first.\n\nI went with the manager to my/our room. The manager tried the key, but couldn't get in. The door was apparently barricaded. He tried calling the room and either didn't get an answer or didn't like the answer. He knocked on the door and said, \""This is the manager\"", but the person inside just knocked back. We shared a WTF moment. I wanted my stuff, so I called the police. \n\nI waited outside while the Tempe police went in and talked to the manager, sharing a WTF moment. The police were finally able to get my roomie to open the door and let me in to collect my things, although he resisted a bit. Seemed to be a homeless man who thought he'd made a big score. Denied. My belongings in hand, the manager again offered to put me in a \""nicer\"" room. He understood when I told him what he could do with his \""nicer\"" room. \n\nAside from the horror, the problem with the Low Quality Suites is that it is a motel-type property being passed off as a 2-star hotel on travel sites. Read the previous negative reviews. All of those complaints apply, and when you add an incompetent staff that double books a room and then doesn't know how to resolve the problem, I feel obliged to leave my first ever feedback online about a hotel. I hope nobody else has to go through that.