Never had to remove anything from my car before, never had a problem at other car washes.  I left my boyfriends SPY sunglasses in the middle console and they stole them.  I got in my car right after the wash and went to grab them, and GONE!  The manager didn't even look concerned.  He checked under my seats and in the glove box and nothing.  Then he went back and asked his guys, and of course no one confessed.  He took my number and said he would call after he viewed the video that night.  TWO days later he called and said he didn't see anything.  OF COURSE, it's a black car with dark tint!  Shady operation.