I love this place! there's nothing better than friendly,fun,helpful staffit's like 'Cheers' with coffee instead of alcohol where \""everybody knows my name \""....i've been coming here for years, and my dogs like sitting near me and people watch too...at least, i think they are - but who knows what they really are thinking: maybe we all look like juicy steaks to them \ni  their lemon slice cake, delicious and lemony - and their ham and swiss toasted sandwich, and oh heck, it's all good \ni know it's a chain and some people just plain don't like it, but i'm a fan, and enjoy my gingerbread latte or a cappuccino or a plain ol' drip coffee with 4 espresso shotsthe place is kept clean and tidy, even the outside area - really a great place to hang with friends or alone