After looking at several reviews about this place I decided to try them out. So I called one day and asked if I could make an appointment for the next day for a specific time. We agreed on a time, and since it was my first time here I told the girl who was booking the appointment it didn't matter who cut my hair but that it is important my hair gets cut at the appointment time that was set because of my extremely busy schedule. She told me it would be no problem and I was set to go.\nI show up the next day excited to get my haircut. I get there four to five minutes before my appointment and let the receptionist know and I take a seat. She asked me if I wanted a drink and that it would only be a few minutes. I notice there were two hair stylist's working and both were in the middle of cutting another clients hair. About fifteen minutes pass and one of the stylist's finish with their clients haircut. The next thing I know she starts quickly cleaning up and starts packing her things. She completely ignores me and walks out of the salon when she knew I had been waiting now at this point twenty minutes past my original appointment time! I get no status from the receptionist. I continue to stay calm and think ok my time is running out before my next business appointment but I still have some time so I wait for the next hair stylist. At this point it is now thirty five minutes past my appointment time! Finally a few minutes later the only hair stylist left is finishing her clients haircut. I think to myself just in time. THINK AGAIN! The next thing I know someone sitting in the back quickly gets into her chair, and the only stylist left starts cutting this persons hair. I get no acknowledgement from the hair stylist or the receptionist!!! I felt like I was invisible. This was one of the worst experiences of customer service and professionalism ever!!! At this point I was furious. No haircut, a waste of forty five minutes, and a clear view of how this place conducts business. I guess the first girl didn't want to make some extra money? Because I was ready to give a big tip. I was looking for a new person to cut my hair since my old stylist is no longer in the area. If you believe in being punctual, professional, and good customer service this IS NOT the place to go! If you want a drink, and to play a game of pool and maybe get your haircut within a two hour time frame then you found your place. But I can go to a bar for that, minus the two hour waste of time hoping for a haircut. I would never recommend this place to anyone and let everyone know how horrible this place was. I am not the type to complain like this, but this is noway to run a business if your trying to win new clients and possible referrals from that client.