The Good: Can't go wrong with outlet prices, with lower tax (compared to cali) it's a nice place to buy without costing too too much. The store has relatively newer items compared to the Primm outlet store with saffiano items in display.\n\nThe bad: the store is always packed with people and there's not so much of a walking space either. \n\nThe Ugly: CUSTOMER SERVICE IS HORRIBLE. Yes it's all caps because it's the only way I can make my words come across with the horrid customer service they have. I had purchased something from the Primm for mother's day, decided to take a quick peek at this store and I decided another bag would be better suited for my mommy. Lo and behold when I was discussing this issue with the guy at the register. He was just so standoffish and not accommodating at all. Standing at the register for more 20 minutes or so without any update of what the hell is going on. When the return/exchange was almost complete he said he couldn't credit back the remaining balance, so I had to look for something close to the balance account. When I told him I needed time to look around and decide he just gave me a look and a sigh of being annoyed. Well, sorry to be such a nuisance mister. But I AM a paying customer you know. He could've said those terms while I was standing there for 20 mins doing nothing. Not going back here ever again.