Typically I love Zipps.  I've been to most of the locations, and the food and atmosphere are always good.  However, I went to this location - on two separate occasions - for football Saturday.  It was obvious both times that they were severely understaffed, but that should never be a problem for a big football Saturday.   One time we waited thirty minutes, ordered drinks about twenty minutes in and never got them.  The second time we stood waiting to be seated for 10+ minutes and no one ever even acknowledged us. I may go back to Zipps, but I certainly won't go to this location to watch a game.