This past weekend, we were staying at Luxor and had made plans to meet someone at Public House; it seemed like a nice place and wasn't too busy. Unfortunately, she was sick and had to cancel, but we stayed the course and went there as planned.\n\nWhen we arrived, the hostess said she had a half booth/half table available for us, despite the fact that there were about 4-5 open booths in sight. I mentioned this, and she said that the server in that section was overwhelmed, and that she didn't want us to have a poor experience. Okay, so kudos to her for being honest; shame on management for being so poorly staffed on a Saturday afternoon in Las Vegas. Reluctantly we did the half table.\n\nWe sat there for literally 10 minutes before anyone came to the table. Finally, it was the same hostess that came and poured some water for us, saying someone would be right out.\n\nThat should have been our exit right then and there. But, we stayed.\n\nOur waitress was nice, but she called me \""sweetheart\"" as soon as she came to the table. Now, I wouldn't take notice usually IF the waitress were older than me, or I was in the South. However, she was young, and Vegas is definitely not the South; it really rubbed me weird. Other than that, she was friendly and took our orders: Steak & Eggs special, for $15 each.\n\nAfter ordering, we waited. And waited. And waited. The food took forever to come out, with the waitress showing up only once to say that the orders were almost ready. No \""Can I get you anything while you wait?\"" or anything. Meh.\n\nWe ordered our steaks medium rare. When the plates came, mine was brown all the way through and my girlfriend's was barely pink. We opted just to eat and get the hell out, because the meal was going to be comped off of our account anyway by the M Life folks. However, the food was SO bland and tasteless, we were really put off.\n\nMy girlfriend ate maybe 1/3 of her food and I about 2/3 (the hash browns and scrambled eggs were okay). At that point, we were done. Our waitress never came over to ask how everything was once. Finally, she came and without asking, simply picked up our plates.\n\nHere's the thing - if you were a server in a restaurant and one of your guests barely ate anything on her plate, wouldn't you be trained or even INCLINED to ask if there was a problem with the food? Not even a little bit? Nope; nada. She just picked up the plates and left.\n\nIn the end, I asked to speak to the manager. It was a young guy, and when he asked what was wrong, I wasn't an ass about it, but I told him I couldn't remember a worse meal in recent memory in Las Vegas. He asked what specifically was wrong, and I told him whoever was in the kitchen didn't deserve to be working there - that we could have gone to McDonald's in the food court and had tastier food. I then explained that I'd ordered my steak medium rare and it was as pink as the sole on my Doc Martin. He said he wished we'd told him sooner, and then I mentioned that would be impossible since we hadn't seen our waitress the entire time we had our food except for when she came to collect the plates. I told him his staff was not good, nor were they intuitive to guests' needs at all - or they simply are use to this and don't care anymore.\n\nThe manager was apologietic and asked us to give them another chance during our weekend, and I explained that honestly, in Vegas, where there are SO many GOOD choices of exciting restaurants that there was virtually no margin for this type of horrible service. I was frank, and told him we wouldn't be coming back. At that point, he took the check, said he'd take care of it and walked away; it was obvious that he'd dismissed us and that it was over.\n\nRegardless of whether a meal is going to be comped or not - and there is no way for a kitchen staff to know anyway - NO restaurant in Vegas should be content with this, and no management team should be okay with it. Shame on Luxor too, for not being aware that this is happening in one of their prime food locations.\n\nI'd avoid Public House at Luxor completely; you can do much, much better than to waste a Vegas meal opportunity here.