I really try and support local hardware retailers (granted this isn't local, but it's not \""big box\"") as I worked at a small chain back in school.  However I cringe when I have to go here, the staff hasn't been too friendly to me.\n\nI ordered something online and for the longest time the tracking simply said the item had been shipped, meanwhile I ordered something via Home Depot after ACE and it came before!  It seemed like the error was the store received the product but never scanned it in, thus I thought it was still in transit.\n\nThe past 2 times I've gone there, 15-20 min before closing, the employees are huddled at the front of the store and immediately ask me what I'm looking (in not the nicest tone) for because they close soon.  It just seems very pushy, as I'll go to Home Depot or Lowes 5 min before closing and I don't get asked.\n\nI most likely would have bought more items if I didn't feel like they wanted to shut up shop early for the night.  I'll continue to go here for items on my way home, but not for my main hardware needs.