What a difference two years make. We were up in Scottsdale and decided to treat ourselves to The Grind. We were really looking forward to the burgers as we had such a great experience the first time. This experience: the service started out great, attentive and helpful. We had a long discussion about ordering medium or medium rare. We both ordered the Peppercorn burgers medium rare and our boy's burgers medium. Sweet potatoes, onion rings and scalloped potatoes. \n\nThe burgers came out, beautiful presentation, I cut it in half and it's gray from top to bottom. Not one bit of pink. Oh well. I'm thinking it's still going to be good. Take a bite and not very good. After a couple of bites I'm wondering if the kitchen did us a favor by overcooking the meat. All four of our burgers were cooked the same. The waiter never returned to ask how our meal was. After waiting about 15 minutes with complete avoidance by the waiter I told the bartender that the meat was very over-cooked. She offered to have another made but we were done. The fries were great and the potatoes were wonderful. The waiter finally returned to give us a free order of their donuts. They were delicious but didn't make up for $45 worth of unappetizing burgers. \n\nOur bill was $80 we ate only \u00bc of each burger, even the kid sized burger. I'm fairly certain it will be at least another two years before we return.