This place was just not good, that's all there is to it.  I waited for 30 minutes on a very slow Monday afternoon, and their thoughts were to stick me at a chair and let my feet soak.  Lukewarm water ten minutes into the waiting, I knew this was a lost cause.  The place was not inviting, I thought the interior was very tacky, trying way too hard.  Pedicure was rough, not hurtful, just not gentle and very rushed.  Manicure same thing, very very rushed.  I only tipped because I'm a decent person but if I didn't have a soul I would have considered not tipping at all.  Save your time, go somewhere else.