I was in this place this morning and had to write a review despite not going very often because I was so pleased with my experience. I only go about every 6 months because its next to my dentists office so therefor its reasonable they have new management or staff every few times. \n\nThis time i'm pretty sure the entire staff was new, it was very busy for breakfast but quickly died down because they had a really nice system going where they were able to take orders and prepare them in a timely fashion.\n\nHowever I was especially pleased with the graciousness of all the employees, every one I encountered from the man who took my order to the lady who prepared my food and the man who rang me out was very friendly. All of them asked how I was doing and wished me a Happy Thanksgiving. Its that small amount of human interaction with genuine people that make for a great establishment. \n\nLastly as always my food was great, the bagels never disappoint.