Terrible customer service, we ordered food to go, and after specifically asking if one particular item was in the bag and be assured that it was by the server, it definitely was not.  When we called to ask about having the money for said item refunded to our card, we were told that we could come get it, but they will not refund our money.  Seriously who has time to drive back and forth due to their mistake? And to add insult to injury, when we opened up \""Caesar salad\"" that we had ordered vegetarian specifically, it had bacon on it, and the lettuce was half brown. I will never go to this Denny's again. Well at least we know which Denny's in the crappy Denny's in south scottsdale now.