I will start by saying that I normally LOVE Pita Jungle, so it disappoints me to only give this Downtown location 2 stars.\n\nWith 2 kids (under 3) in tow, I was meeting my best friend for a quick lunch downtown. We sat outside to enjoy the weather and keep my kids happy. It took almost 15 minutes for a server to even acknowledge me - despite my telling the hostess after 10 minutes, and trying the flag down the server who kept going out of his way to ignore me. Finally I was able to flag down another waitress, and give her our full order, so that it would arrive by the time my friend got off work.\n\nThe lunch rush was over, so I didn't expect our food  to take longer than 15 minutes. We ordered a fruit salad (the Carribean), a Lavosh Chicken Schwarma Wrap, and a kids meal. THIRTY minutes had passed and our food was still not out. My friend literally had 10  minutes to eat before she had to be back in court.\n\nThe only thing they were quick about was taking my friend's credit card.\n\nThe 2 stars was because the food was delicious as usual, but this was the worst experience I have ever had at a restaurant for lunch. So disappointed.\n\nI really hope they step up their game. Next time I will go back to the Desert Ridge or Arrowhead location. Much better service/experience.