I'm a Which Wich fan from other locations. Because Grayhawk is a brand new restaurant, I think the staff isn't totally up to speed. But I haven't had any problems with my food quality. It's as great as other locations. One night they were training a staffer on the register so it took a little longer. My only other complaint is they close at 6:00 pm on Sunday night. I was dreaming of a pastrami sandwich with olive spread but when I grabbed the handle on the front door at 6:15 last Sunday, it was locked. Bummer. I guess absence makes the heart grow fonder. Chipotle and Pei Wei are right next door so I didn't starve. Which Wich is my first choice though. Other sandwich places pale in comparison. I don't even bother going to them anymore. It's Which Wich or nothing! (Kind of.)