Had a perfect weekend in Sedona and was finishing it up at the talking stick. My overall experience of the resort was great with the exception of the spa. The customer service, attitude and communication of the spa staff was very poor. My main complaint is Terry the spa manager. Her management skills need some work as her communication style was combative and lacked balance. Unfortunaltley the spa staff are a bit snooty and lack good quality customer service skills. Would love to see the resort get some people I'm there who know how to provide good service!