I have to like this place.. this is where my engagement ring was bought.. well, it was put together.. because the story Im told by my very creative fiance, is that he wanted a particular princess cut diamond with high clarity..+VS or above... and a particular setting with channel diamonds.. My ring was given in the dark of the night.. :-) AND it was huge on my finger.. Jared has an onsite inspector who could tell me if bringing my ring down 2 , almost 3 sizes would mess up the diamonds in the sides.. \nMy one downside.. appraisers are not onsite and only there certain times of the month.. OH make that a two downsides..I was to pick up my engagement ring after the sizing at a particular time.. I called to see if I could get it 40 minutes earlier..Just being impatient and antsy and had to get to Scottsdale.. NO call back.. Even though the receptionist said it should be ready and theyd call back.. Most annoying thing is when someone says they are going to return a call.. and they blow it off.. \nAll and all .. I love Jared:-)