I agree with everything written below by the other tenants and honestly wish I could give them a 0 star rating. I have never in my life dealt with more unprofessional and unethical down right jerks in my life. Trying to get in contact with anyone is worthless because they will never call you back. The B*&ch Nicole in the office is about as bright as a box of rocks. She will literally ignore you and say she will contact the property manager and get back to you but good luck with that. Our landlord is a completely mindless piece of crap and I would never say that about anyone because I try to be above that but this warrants it completely.  The reason they act this way is because their owner is just as slimy and unethical as they are. Just read the BBB report responses from the owner and you will see exactly what I mean. \n\nI wouldn't wish this upon my worst enemy and so wish there was a way to prevent others from having to experience the absolute nonsense these so called managers do. \n\nI would NEVER EVER recommend renting or listing your property with these people. I would mention specifics but since we are currently under contract I am avoiding retaliation because I know damn well that would happen. Lets just say there are hazards that will cause illness to our family if not fixed immediately. We have left to stay in a hotel until things are repaired and have began speaking with a lawyer. \n\nIt is unreal how these people have complete disregard for their tenants and clients. They care about money and that is it plain and simple. I wish I had something good to say but there is absolutely nothing good even remotely. I feel bad for the owners of the home because the neighbors say they are very nice people. They are going to have costly repairs if these repairs are not made soon and without a response from the property manager or the office it is hard to say if they will be fixed. We have submitted requests in writing via certified mail, over the phone and through text with no response at all. \n\nThe good thing is I record every conversation and copy ever email, text and letter to my external servers. I assure you this is very well  documented and the authorities and attorneys feel confident they are in breach of contract and liable for damages. \n\nYelp better not remove this post either because this is a real review and not something made out of anger. These are the facts and should be viewed as a warning to all consumers looking to use their services.