We booked a package to see the Grand Canyon South Rim. The price offered a 15 hour narrated tour with lunch. \n\n Here are the package details: \n-Includes complimentary wake-up service & pick from most major hotels on the strip and downtown area!     Enjoy Danish, Juice, Coffee & Tea\n- Depart from our tour center after check-in located just minutes off the Las Vegas Strip    \n- Professional driver / guides will narrate throughout the tour\n- Photo stop of the Hoover Dam taken from the amazing O'Callaghan-Tillman Bridge. \n-  See the extinct volcano \""Fortification Hill\""\n- Exclusive stop at National Geographic Visitors center with optional Imax Grand Canyon Discovery & Adventure movie\n- Visit the widest and deepest point at Grand Canyon's South rim (over 8400 ft deep and 21 miles across)\n- Includes meal voucher for the Grand Canyon National Geographic Visitors Center\n- Ride aboard a luxury double decker motor coach equipped with video monitors, restrooms & air conditioning\n- Free Show Tickets With All Tours!\n\nSounds good, right? \n\nWe are picked up at the hotel around 6am and shuttled to another building about 10 minutes away. The driver locks the passengers into the bus and proceeds to stand in the inside of the building, drinking coffee. Some of the passengers need to use the restroom and become claustrophobic after seeing about 5 or 6 other buses emptied before our bus. After 30 minutes and one passenger making 2 phonecalls to their customer service office, we are finally let off that transport bus. \n\nNext we are herded into a large hallway and split into South and West Rim tour packages. The customer service representative for the tour company apologizes for the lack of information given to us about the tour procedures. He explains that it is their busiest time of the year and we should bare with them. He also has to apologize for the heating vents set at about 80 degrees and the broken tvs which are supposed to explain the tour to us. We quickly find out that the IMAX is not free, but we are welcome to purchase it when we pay a one time fee at the next desk. \n\nAt that desk we are given stickers to wear on our chest. Our bus driver insists we cannot get on the bus unless we first put the sticker on our chest and let him draw on them with a pen.  I asked if he could just sign it in my hand and then I'd put it on in front of him, but he refused. I wonder if this way every passenger or just the women?\n\nThe buses left about an hour after schedule. Because of this, the driver informed us we were supposed to visit the hoover dam but would be skipping it to save time for the grand canyon.\n\nThe narration turned out to be the driver periodically pointing out 2 or 3 places he felt were interesting. For the rest of the 5 hour drive each way we were forced to watch a 30 minute movie about the canyon, and a box office failure, Zookeeper, and Some Las Vegas ventriloquist.  So much for an informed narration?\n\nThe lunch turned out to be a voucher for pizza hut at the national geographic center. If you purchased the IMAX you would have an hour to eat and watch it, otherwise you ate and waited for the movie to finish. We also spent 1 hour on each drive at Mcdonalds so the bus driver could get Lunch and dinner. \n\nOnce we finally got to the Canyon we only had an hour at two viewing points. It was not enough time to get the full experience. We felt rushed to get back to the bus on time. We even missed the visitor center at our first of two viewing points. A group from our tour bus couldnt get back in time and we left without them. Luckily they found their way to the bus for the 5 hour drive back. \n\nAt about 9 oclock during the drive back, the bus driver decided we had enough time for the Hoover Dam. Unfortunately my camera doesnt deal with pitch black night scenes. We were given 5 minutes to look at it from the bridge above. \n\nOverall I was quite disappointed with this trip. If anyone asked me, I'd say pay extra and go for the helicopter tour. 3 hours out of your day and a lot less hassle.