This is the worst B of A location in Las Vegas.  Service is fake friendly until there is something semi challenging then no one is competent to help.\n\nI phoned customer service to make sure my daily withdrawl limit was sufficient as I was playing in a large buyin tournament at the WSOP (I play poker professionally).  Customer service assured me it would be no problem and that I could make the withdrawl at any branch.\n\nI came into the branch and the teller got the plump blonde manager over to approve the transaction (I had plenty of cash in my acct to cover it, nothing pending) and she simply wouldn't approve the transaction.  More than that she wouldn't give me any reason why.  WTF???\n\nRemaining calm, I contacted support again.  They said I should be able to make the withdrawl, and they asked to speak to the branch manager.  The teller refused to touch my phone, and said there was no phone number support could reach them at, and they could not call out.  Comical.  The support agent on the phone laughed at the fact that the branch wouldn't talk to her and apologized to me.\n\nWorse yet, the blonde manager remained in her office too busy eating or something to come out and address the issue.  I never raised my voice or acted unprofessionally towards anyone.\n\nI missed the tournament thanks to this absurdity at B of A.  The branch manager or manager on duty (chubby blonde girl) should seriously be fired.  She showed absolutely no empathy for my situation and hid in her office.