Charlotte has a real lack of bagel shops.  Those we do have are primarily chains.  Lucky for us, though Einstein is a chain, they've got the bagel thing nailed and their location is great.\n\nRight on the edge between Dilworth and South End, this small shop has a mix of outdoor tables and indoor seating options- bar, big table, little table, etc.  The front counter is filled with the day's bagel selections and the folks behind are busily making sandwiches and filling other orders.  Don't see the bagel you want?  Make sure you ask, because they are usually baking in the back and can tell you how long it will be till the next piping hot batch comes out.  \n\nThe ordering system has recently been greatly improved here.  Order at one end of the counter and then pick up and pay at the other end.  No more trying to decipher your order form a hand written ticket or having you repeat to the cashier what you have- it's all electronic now, and that seems to speed things along.\n\nMy wife really likes the bagel bites here- a cup filled with little bagel holes, usually with a flavor.  Cinnamon sugar seems to be the favorite.  They also had pumpkin for fall.\n\nOne thing I am not a fan for are the bagel thin sandwiches- I just find the actual bagel thin to be just as thin on taste and flavor.  Guess I just need that chewy carby goodness to satisfy?  \n\nI am a fan of their coffees, though.  They do have a full espresso station, but I really like their coffee blends- especially the fall harvest blend.  They keep timers on top so no pot sits longer than a hour, that makes sure your cup is fresh- nice touch.  My only gripe with drinks is the woefully small beverage station.  Coffee mixers, tops, and the soda machine all share the counter-space.  The result is no more than 1 person at a time can really be there- get's crowded too easily and the last thing you want is your hot coffee sloshing around in your hands as you make way for others to squeeze in.  \n\nDespite this, I can't deny the goodness that is an Einstein bagel with schmear- or a bagel breakfast sandwich with a cup of great coffee to match.  Quick and easy on the weekdays, with plenty of room for longer stays on the weekend.  I say- on the whole- well done!