Love the food, hate the service.\n\nToday was my second time coming here, the first time was over the weekend at night and it was bad.  Orders were messed up left and right.  I was dying to give it a second chance.  \n\nThe shrimp came in a timely manner along with the rice.   I went for the rice and it was hard, like uncooked.  I'm usually understanding but.... ANYONE scooping that rice from the cooker to the container must've struggled enough to realize this should not have been served.  I called the server over and they took it back.  She came back and said that something was wrong with the rice cooker and that it may take 15 minutes for the next batch to come out.  I didn't really have a choice.\n\nThen some lady came and offered us hawaiian rolls.  Keep in mind that while waiting for that, we did not touch the shrimp.  We're asians so rice is really important, lol.  15 minutes passed = no rice and no rolls.  I was starting to get irritated and I was hungry so we just ate again, without any of what was promised.\n\nWhat you'll notice about the servers:\n1) They hover by the kitchen... trying to avoid or delay the bad news they have to deliver\n\n2) They'll ask how you're doing but very few genuinely care\n\n3) They'll say they'll check on it and will only remember to tell you their findings WHEN you call them over again.  Aren't you supposed to return from your mission?  Lol.\n\nThe rolls finally came - only three by the way for two people (which was supposed to make up for the uncooked rice we both bit into??  And have been missing since??). This was on the house so that was generous *sarcasm*.  Rice was 1.99 each and we ordered two.  That's $4.  Rolls are $1.75 for three.  Whatever.  They were just like the kind you buy at the store, except warmed up.  I don't know why it took that long.\n\nBy the time we were told the rice was on its way, we already finished the shrimp.  So the rice would have been useless.\n\nIMO:  Food is good.  Customer service sucks.