It's never too late to deliver GOOD SERVICE. I ordered a piece of workout equipment a few days ago and today @ 10:12am -- it was delivered via an ON TRAC Courier. I was under the impression the parcel would be coming via FED EX, but somehow it was ON TRAC (and 2-6 days ahead of estimation). \n\nIf you read my review of 9-months ago, then you know I was in no way looking forward to using their services [ever] based on their \""random transit behavior\"" in residential traffic (on my street). However, today was different.  I can't say enough about the kindness of the gentleman courier who delivered my parcel today. He rang the door bell and was exiting my lawn by the time I got to the door. As he entered his van, he looked back and noticed that I was a female, he then yelled from the cab, \n\n\""It's pretty heavy. Would you like me to take it inside for you?\"" \n\""Oh no!,\"" I said, \""Thanks anyway.\"" \nHis response, \""Well, I'm from the South, it's not a problem, I love to help.\"" \n\nSOUTHERN CHARM wins every time. \n\nI 'skidaddled' (quickly tip toed across my lawn) over to the truck and said, \""Me, too...\"". He said he was from Arkansas and continued to offer his services of carrying my  package inside. How kind of him. I looked at his van and said, \""ON TRAC, huh? I can't wait to write a review on your safe delivery and awesome customer service.\"" \n\n#WORD kept. I love writing POSITIVE REVIEWS. Thank you On Trac for giving me the  opportunity to do so, on your behalf. :-)