I'm really surprised that Gordan Ramsay can put his name on a restaurant like this. I was so excited to finally try this place after seeing it featured on Master Chef. I am sad to say that I am greatly disappointed with the results.\n\nOne positive note about the restaurant was that  the hostess took down our name and phone number to call us when a table was available. Instead of standing in line for 30 minutes, we were able to walk around the casino. \n\nAmbiance of the restaurant was great. The fire decor at the window was sick and gave the restaurant a lot of character. \n\nWe ordered the Chantarelle Burger, Honey-Pig Bun Bao, and Truffle Parmesan Fries. The food was good, savory, and flavorful,  but definitely not unique enough to justify the steep prices. \n\nThe BIGGEST reason why I deducted 3 stars from the overall experience was because of the customer service. I want to call out our waitress Melissa. I am shocked by her attitude when it comes to serving tables at a Gordan Ramsay restaurant. Whenever we needed her to order or ask her to get us something, she was ALWAYS standing by talking her friends. The lack of service was astounding. Not only was she talking to her friend in the kitchen unseen, but she was always standing nearby our table. I never had to sit by and wait for a waitress to finish her long conversation before asking her politely to take our order. If I wasn't in a party, I would have left her $0 tips. In fact, we thought the food runner served our table much more than Melissa. He never left our water cups unfilled and was always there when we needed something. If there was a way, we would have given all of our tips to the food runner than to our server. \n\nI wanted to write this review to really call out what terrible service I had at BurGR. Maybe I will give it a chance again and hopefully we will not get the same server.