The entrance is hard to find/identify... the exit says Sears, but the entrance has a door that says Avis/Budget.  You have to wait in line to bring your car in for service instead of parking in the lot and going into the shop with your keys.  Waiting in line took roughly 20 minutes on a Tuesday about 12 noon.  \n\nI brought my car in for a simple oil change.. it took almost 3 hours.  Granted when they told me it was done, there were several things that Diego had found that I could fix in my car.. the list of repairs totaled over $800.  I didn't bring the car in for an inspection, just an oil change.. that's all I wanted.. could have saved time elsewhere.  It was about $40 for a high mileage oil change including tax and with a discount coupon.\n\nThey assured me that the fluids (windshield washer, power steering, etc.) would be topped off; I checked in the parking lot afterwards and it was not done.  I was so fed-up with waiting so long that I didn't feel the need to wait even more.