DO NOT USE YELP (OR OPENTABLE) TO MAKE RESERVATIONS AT THIS RESTAURANT. Had a very bad experience with a manager called Paul (skinny guy, late twenties to early thirties about 5 feet 7 inches.). We have made reservations for 8:30 PM May 9, 2013 using yelp. When we arrived to the restaurant the reservation was not there and Paul refused to sit us at the table even though we showed him our reservation on the mobile phone. In short he told us that it is not the restaurant problem because they use the third provider for making reservations. For someone who supposed to accomodate customers and their fix problems, he was totaly unsuited for the job at any establishmnet, especilay the one at the upeer price range. He was rude, interruprting me etc. I work in the service industry myself  and know that this type of behaviour would not be tolerated in the US -- may be the restaurant services are not up to par here at UK -- but I personaly had  much better experience in the past. at UK and Scotland in particular. Paul offered no solution to the problem, told me that it is not a restuarant problem and send us on the way. He also told me that nobody else at the restaurant we can talk to fix the problem.