Hilton recently took this property over, and the transition appears to be proving rough.  The hotel itself is very nice and the rooms are comfy. However, there are some important things missing from the equation.\n\nIt is difficult to find one's way from the front desk to the elevators.  That sounds odd, but there are multiple halls and turns before you get to the elevators, and the path is not well marked.\n\nOnce in the room the first thing I noticed was the window covered with bird poop.  On the overhang above our window were multiple bird nests.  We just kept the curtains drawn.  The second thing I noticed was that there was no little binder or book of information about the property.  An unimpressive 1-page room service menu was there however.\n\nWithout a resort map in the room, I went to the front desk.  None there either, and they gave me confusing directions to get to the pool.   Once I finally found it, I was surprised at how small and crowded it was. I will not comment on the water temperature because of the high air temp.  But the combination was very uncomfortable.\n\nMy usual first day at an unfamiliar resort is to sit in the pool and order cocktails.  Once I found a place in the shade and got settled in the pool, I watched the two servers running around keeping glasses full for just about everyone.  After 30 minutes of unsuccessfully getting a server's attention, I walked back to my room and mixed my own drink in a large thermos.  I happily sat in the pool and sipped my beverage, clearly from the \""outside\"", and not a word was said to me.\n\nBack inside the hotel, there is only one option for dinner, and a different option for breakfast and lunch.  Breakfast and lunch are available at the $$$$ Medici dining room on the lower level.  Lunch and dinner are available in the lobby bar, which is very attractive and has a nice view of the gardens and lake.\n\nWhen it's hot outside, as it was on the day of my visit, there is really nothing to do inside but drink and gamble, unless you are planning a wedding at the property.  We ventured into the casino.  Tobacco smoke and stale something drove us back out into the heat.\n\nHappily, we found a great place for dinner, not affiliated with the hotel.\n\nWe'll be back to the restaurant, but not the hotel.  Sorry Hilton, I hope you got this place for a good price. It's a fixer at best.