I made an appointment with Carl over a week ago. It was initially at 3:00 p.m. and I called the same day I made the first appointment and asked if they had any earlier openings. He said he could get me in at 11:00 a.m. for a cut and color. I told him that was perfect and let him know I was in a wedding that day. \n\nI got there 10 minutes early and let them know I had an appointment with Carl at 11:00 a.m. Fast forward to 11:20 a.m. Still waiting. I asked the receptionist to see why no one had come out yet. She checked and said he would \""literally be out in 2 seconds.\"" Fast forward 10 minutes later. Still waiting. So I left. \n\n5 minutes later my phone rings and its Carl. He asked if I was ok and informed me that he should have made it more clear that he was doing me a favor and fitting me in since I had switched my appointment. Really? You have the nerve to blame me for  your poor time management?? I switched my appointment over a week ago and you suggested the time, not me. \n\nWont be back. Ill spend my 250 bucks every 4-6 weeks elsewhere.