The Bellagio has great rooms, great food and beatiful decor. However, some of the staff was rude or not helpful. We had a power problem in the hotel during the President's Day weekend, and our reservations for my grandma's 70th birthday party in the Picasso restaurant were ruined because of this. Elevator lines were long because only 1 elevator worked, keys to hotel rooms weren't working, and services were delayed. Also, when my parents were having their carpet cleaned, chemicals spilled everywhere and nothing was done. In addition, my 2 year-old brother cut his finger on some broken glass on the coffee table, and restaurant service was slow.