I wasn't at all impressed.  I walked in to pick up an order for my boss  which had been messed up on about 5 times before they got it right.  At the counter, I saw a lady on the phone so I didn't think much of it.  After 10 minutes of being on the phone she didn't even look up to help me or ask me what I needed.  I guess she felt that stacking the printer was more important than helping me out.\n\nHer eyes was affixed on the computer.  Maybe she was yelping.  :P  Okay, at least acknowledge that I exist and that I was there.  Finally, after 15 minutes total, another lady came up to me and assisted me.  I think they just hate their job.\n\nCons:\n*  Poor service\n*  Slow service\n*  They just ignore you until they feel they have to help you.\n*  No eye contact.\n*  No smile.\n\nPros:\nIt was the only Kinko's close to work.