After we arrived at Palms resort around midnight, we tried to check-in our hotel.\nwhile lining up in front of the front desk, some couple walked to the counter and cut infront of us to check-in.  Annoyed by the rude couple as well as the receptionist.  The same receptionist checked us in.  She was clueless of what kind of reservation we made.  Kept arguing that we made a 2 bed reservation when clearly stated in our confirmation print-out its a Superior King Deluxe.  Anyway, it turns out to be in the Palms Tower (oldest room with a 25\"" CRT flickering tv).  The room needs a completely remodeling if it's considered a 4star hotel.  Smelly and slow drains were  irritating.   They also charged additional $67 dollars for 3 nights' resort fee plus tax.\nThe drinks at the casino were terrible.  The long islands were made from a pre-mixed batch unless I specifically order the bartender to make from scratch that cost a few dollars more.  We received complimentary tix to the pool party but hardly see anyone in the pool.  Same things goes for the Rain and Ghost bar.  I would not go back there again.