If I could give negatives stars I would. If Planet Hollywood was on fire I wouldn't piss on it to put it out.. Let me explain.. I have probably stayed at around 5000 hotels in my lifetime and this was one of THE worst experience I have had.  After traveling all day to get there we went inside to check-in.  The line was probably 50 people deep at 6:00 PM.  At the rate it was moving it would have taken 2 hours to get a room.  We had tickets to Cirque Du Soleil \""O\"" so we had to check our bags at the bell desk and go to the show. We came back at 10:00 ish and the line was 40 deep so we went to dinner to waste time.  At about 11:00 we came back completely exhausted and had to wait in line. it was about 30-35 deep and took us an hour to get to the front. So at midnight I finally get a room.. I was pissed but there were other folks with babies and small children stuck in line... All the while they had 2 perky employees hardly busy for the VIP check-in, so instead of them helping out the normal backlog they stood relatively idle.. So, once I got to the front of the line I asked them \""how are you going to compensate me for standing in line for one hour - drink coupons, what?\"". The replay was.. NOTHING.. Fukking nothing for standing in line for one hour just to check in at midnight.. Also, the timeshare choads that they let prowl their halls are rude, unprofessional scumbags.. they insulted my girlfriend after she rightly refused their crappy deal and told her \""she didn't make enough to buy a timeshare\"".. Bottom line is that unless you are a stupid moron with a lot of time to waste and tons of cash to throw down the toilet.. don't bother staying there because you are not the type they like..