Poor service.. If I call to make an appointment and you tell me that would be ok, and I confirm with you multiple times I would expect to have a appointment. I walk in just for you to tell me it's going to be at least a 45 minute wait and theres 6 people ahead of me ...why wasn't I informed of this on the phone????? Why tell me it's best to make a appointment then???Poor customer service! I understand your a busy nail shop, but I don't appreciate driving clear across town for awful customer service.