While most of the people we have dealt with while at this kmart has been very friendly.   We went to return something and had to deal with Lisa.   Lisa was very rude from the moment we arrived at the counter.  \n\nWe did not receive a receipt for something we put on layaway and we told her this.  She refused to help us.\n\nSo after dealing with layaway and the person back at the layaway counter was very friendly. \n\nShe helped us get the receipt.  While my wife was standing at the customer service counter waiting.  The Lisa person at the customer service desk made rude comments about several customers.\n\nBecause of lisa a exchange turned into a complete return and a loss of a return customer