I had a groupon and went in for a color and haircut the color was good not great and I asked for a shag with long layers. I was not wearing my glasses so I couldn't see what she was doing and the lady left the bottom half of my hair long (it was almost down to my elbows) and the top half was a bob to the bottom of my ears. How do not know what a shag is?! And if u don't know how to do it tell me I would've been happy with just a trim! Worst haircut of my life!!!! Had to go to a mood swings salon to have someone give me a cute pixie cut and I'm not really into short hair. Will never go back to this place and would never recommend anyone to go here!!