My LG Front Load washer got clogged up when my house cleaner washed the bath rugs. Never a problem in the past, however this time the backing disintegrated inside the machine - for everyone out there, this is a major DON'T - and the rubber backing clogged everything and I mean EVERYTHING up. The entire washer had to be taken apart and carefully washed out, hoses cleared and then put back together.\n\nLeonard is friendly and knowledgable. He also replaced the ignitor mechanism on my gas stove, and now everything is back to normal and working just fine. No hidden charges, no mess and minimal fuss.\n\nAbsolutely exceptional customer service and Leonard arrived exactly when he said he would. I will definitely be using their services in future (hopefully, not too soon). Always love to support small business owners - and this is one of the great ones. Many thanks.