I've come to this place a number of times hoping it would get better. Unfortunately this last time will be the last time I come here or refer anyone here. I made an apt for myself to get my nails done then a pedicure with my 3 friends. My nails came out terrible and there was a 20 mibute gap from when my nails were done and my pedicure was scheduled. She wanted to start right away on my toes but I was waiting on my friends so I told her I would wait for my apt time, she sighed as if it was inconvenient for her. I told her ill have someone else do it if she had other plans. She put he in cold water to wait then went to eat. I had to ask the hostess {which was very helpful :-) } if she could but warm water in. then my friend showed up and the so acted as if I we were inconveniencing  them when we made an apt! No one had any clue what was going on. They had double booked a bunch of people and my what was supposed to be a relaxing pedicure turned into a rush to get me done. I got no massage and was requested to pay before I could even get out of the chair! Horrible customer service and the prices are outrageous. I hate to give bad reviews but this place needs to know what they need to work on to get and KEEP their customers.