If I could give this Hotel a Zero I would.  I don't know where to start.  I had requested two rooms that were non smoking and connecting.  I called them twice in the morning prior to arrival to make sure they had honored my request.  Upon arrival I was told they had no rooms next to each other, and that the only rooms they has was smoking.  I cancelled one room and all 4 of us stayed in one room.  Housekeeping did not do a good job cleaning the rooms.  The bathroom smelled of urine and the sinks were filthy, not to mention the carpet was not vacuumed at all.  Pluming is definitely an issue.\nTo add insult to the injury, they broke my car key at the valet parking and said it was broken to begin with.  I spoke with the \""supervisor\"" and was told that my key was already broken and that they are very honest (which made me the dishonest one).  \nLong story short, I will never ever stay in this hotel again.\nThe ONLY good thing about this hotel is Gordon Ramsay's burger place.