The Biltmore is an incredible resort and even nicer than many other properties I have seen in my 7 years of travel experience through the Caribbean, Mexico and even Hawaii.  This resort is large, with beautiful impressive landscaping, fabulous Frank Lloyd Wright architecture, multiple pools, and an amazing golf course.  \n\nI opted for the Octallia rooms, which are in a newer section with upgraded in room amenities along with access to the Concierge area where you can get free drinks, snacks, breakfast and access to someone to assist with dinner reservations, business center, etc.\n\nOur room was spacious and luxurious.  I realllllly liked our room. I am big into having a comfortable place to sleep, cuddle with my honey and nap when the weather turns sour. I don't understand people who don't like nice rooms, b/c you really do spend a lot of time in there.  I looooved the bathroom which had a deep oversized tub (my fave) and I appreciated the small touches like the sea salt and nice bath products.  \n\nThe pools are busy if you choose one of the two main pool options, but the staff around them was easily accessible, friendly and honest.  We had no issues and the day we rented the cabana at the pool ($150 for partial sun/$200 for all day sun) we received outstanding service.  The cabana had a nice little room, TV and it's own bathroom along with an outdoor table and two lounge chairs.  If you prefer to have a pool to yourself, the Octallia area is deserted as well as a couple of other smaller pools but they ALSO do not have poolside service.  Chairs by the pools are first come, first serve and on the weekends, it did appear to be difficult to score a good chair so get down there early.\n\nThis resort is also incredibly family friendly.  We were there at the tail-end of spring break which was obvious as there were tons of families in the pool and running around the property.  This didn't bother us at all but I was a little surprised.  The main pool did offer a slide but it wasn't operating.  Anyway - the point is, a great luxury family friendly option for those with kiddos!\n\nThe spa was incredible.  We got 80 minute Dream Maker massages and it was AWESOME (but expensive).  I felt pampered and relaxed after.  Well worth it but oh so pricey.\n\nThe reason I am not going to give this place 5 stars is b/c everything is CRAZY expensive.  I mean, everything is literally double what it would be anywhere else and room service carried a $4 delivery charge along with a 23% surcharge tax on top of the already crazy 14% \""tourism\"" tax which we paid at every hotel in the city. . RIDICULOUS.\n\nSo please keep in mind, everything is on the pricier side. This is not a \""budget\"" friendly place.   But it is a luxury resort in a fabulous location with beautiful areas to dine outdoors and enjoy a drink with the ones you love.  If you are comfortable with the price, upgrade to the Octallia rooms - it's all in the details.