Ohana has to be the most customer-oriented salon in the valley.  They work so hard to please their customers by being both supremely professional and unstuffy-comfortable.  They're all just so darned nice!  I was a customer there for over a year, getting both great cuts and color until recently when my schedule forced me to find something closer to home.  Every interaction I had with every member of their staff was always like dealing with a longtime friend who also happens to be highly trained.  Their profession clearly isn't a game to them.  They take everything very seriously - from the design of the salon portraying the stylish yet casual feeling they want, to the classes they take and competitions they enter (and win) to stay on top of their game, to the inspections they submit themselves to from Aveda that scrutinize everything from how the merchandise is displayed to how the towels smell.  Most importantly, they know how to give you great hair every single time you walk out of their salon.  I can't think of a single stylist there I wouldn't trust my hair to.  I know that no salon closer to me will be able to fully replace them, but if 5th Ave isn't too far for you, maybe you can take advantage!