I have been to the Laurel a handful of times, and my most recent visit was the worst out of them all. The food is OK, nothing too fancy, just your typical bar food. The prices aren't bad but I have yet to receive good service at the Laurel. The last visit the waitress was so rude, you could tell that she didn't even want to be there. My friends and I had called ahead of time to ask if there was a wait, we were told there wasn't one, less than ten minutes later when we arrive, there are several people lined up waiting for a table. How do you go from no wait to having several parties waiting for a table? While waiting for a table this particular waitress was rude when we asked her how long the wait would be. Her response was \""I have no clue, you are just going to have to wait\"". When we were finally seated and handed menus, she walked away for several minutes before returning to take our drink order. When she finally came back to get our order she proceeded to walk away before all of us finished ordering. She then proceeded to ignore not only us, but other restaurant patrons as well, when we (and they) tried to flag her down for a simple request (requests for a refill, additional cutlery etc).\nNow I'm not expecting for any waitress to be overly friendly and bubbly, but this woman was clearly in a horrible mood. No smile, no how are you, how can I help you, nothing. I have never received friendly service at the Laurel, which is one of the reasons I don't go there often. Not only did this waitress have a foul mood, but she made it known that she did not give a rats a** about anything.\nOne of my friends decided not to tip her at all because she was very rude the entire time, and my friend was so disgusted by this woman's attitude. My friend has ALWAYS left a tip no matter how shitty the service, but in this situation she felt that this woman did not provide the service one would expect. Come to find out a few weeks later, that this waitress wrote in a $2 tip on the credit card receipt, after my friend had written a ZERO in the tip section. Who does that? I will NEVER return to this place again. I have also heard that other newbies or people that don't come here often have complained about service before, and that those complaints were not taken seriously. \n If you are a regular, chances are you will be treated way better, but if you are a newbie or someone that doesn't frequent this establishment often, do not expect fair or even decent customer service. If you don't care about the quality of service, and want a good greasy burger, then by all means visit this place.