I work near here and for some time I would come here to get a coffee and a sesame bagel with sausage patty. It was a good price and pretty decent.\n\nA year ago I went to order this, and the lady at the cash was struggling to enter the order. Another person came to help out and asked for the order again, which I provided without stress as I was not in a hurry.\n\nThe second woman struggled again and used an extremely derogatory term in arabic which I will not repeat here. I confronted the manager about this for which she apologized.\n\nUpon getting back to work I noticed they had put no milk or sugar in my coffee. I went back to ask for them to add some. They then added so much sugar it was undrinkable.\n\nI have not been going back since. I think using intensely derogatory terms and taking vengeance after on a client is unnaceptable even more so when it's done in front of the manager.