This office seems completely set on taking insurance companies for all their worth as well as nickel and diming their patients.  From having to book an appointment every time you need a prescription refill (which is outrageous) to expensive \""random\"" urine test which happen nearly every time for me, this place is ridiculous.  I am done with this place. Dr. Manley is good and would do well to get his own office but the admin staff is incompetent and Dr. Allen seems more concerned about his bank account than his patients.  Stay away. Do not go here. \n\nHere is my final experience. This has been my doctor office for over a year. I went to Dr. Manley each time.  My last visit, I made an appointment to see Dr. Manley.  Upon entering I was told that I owed a past due $25 copay from my last visit to which I told them I didn't have a last visit I only did blood work (which was supposed to be no charge) and I saw a tech to perform an ultrasound.  They said I needed to pay Dr. Allen a co-pay for seeing the tech for the ultrasound although they said I didn't need to pay anything when I came in on that previous visit.  That didn't make sense.  Already irritated I just paid it so I could see Dr. Manley and get my blood work and ultrasound results. When I finally get to see the doctor, Dr. Allen walks in, not Dr. Manley who I've been seen for over a year. He rushes in grabs my test results and proceeds to mumble through them talking quickly and skimming through the paperwork like he is scanning through a newspaper.  Every time I attempted to speak he seemed to want to talk over me and just do his thing. He continued asking me some questions which Dr. Manley clearly new the answers and were on my record, but he didn't even care to look at that.  It seemed like I was being herded through and the doctor was trying to break a record for worlds quickest doctor visit. When he finished his rant I got a question in asking about a set of blood test I took. He told me he didn't have any results for that test but don't worry since is usually negative anyway. I told him I wanted the result and he said he can see that Dr. Manley ordered it but he didn't have any results.  My insurance was charged for this test. They told me they would call me back and follow up on it.  A few days later I get a call but not too clear up the blood results but to attempt to book me for a visit so I could rent a machine for a take home test.  I was told I needed to pick up the device and take it home but needed to be booked for a visit. At this time asked what happened to my blood test.  The girl on the phone stuttered and says she has no information on that and needed to get back to me. They never did. At this point I knew I was done with this office and their incompetent office staff.  \n\nTo make things even worse a few weeks later I get a $400 dollar bill in the mail for the ultrasound they performed.  Now when I was told I needed to do the ultrasound I was told they needed to get PRE-APPROVAL from my insurance.  Before taking the test they told me my insurance WOULD cover it.  This irritated me to know end because now I felt lied too. Upon contacting my insurance I was told it was an issue with the way the doctor office coded the paperwork. I called the \""billing\"" department listed on the bill Dr. Allen's office sent me but no one ever answers, always goes to a voice message.  I left a message stating my issue and said I needed a call back. Guess what they never called me back. Do yourself a favor and save a lot of money and headaches, do not go here.