I started going here about 6 months ago, when they had just opened. I've gone about 5 times, always for gel....which have lasted very well. Most of my experiences were pleasant. Very clean & modern place. I have never had either owners do my nails, but the techs have done a good job. Today was my last visit though as I was very disappointed when Amanda (one of the owners) insisted that I pay $30 for a gel polish change on my toes, that I understood to be $20. I called to make my appointment and asked about this service. Dustin (the co-owner) did not inform me of the price. Their online menu states $10 for polish change and \""Add soft gel $10\"". so I took that as it would be $20. When I went to pay the tech informed me of the price. She could tell I was confused and Amanda came over. I explained what I saw on their website and that I was not informed that it would be $30 when I called or arrived. She didn't care and insisted I pay the extra $10. Any owner that won't side with the customer over $10, especially when it is stated on the website doesn't deserve my business. I wanted to share this so anyone interested can be aware.