I made a reservation for my wife's girl friends, a table for 10 and I mentioned three of them are celebrating their bday, which they did not consider having candle for them.\nI took my wife myself an hour earlier to have a glass of wine with her.\nThe first problem was that I  couldn't find the building entrance and no one mentioned us it would be same entrance as Hyatt hotel. \nSecond of all no one mentioned anything about valet parking, which was not complimentary. It was $10 which with validation will be discount to $7.\nWe told the host we have a reservation in an hour, but for now we want to sit in the bar area and have a glass of wine. It took 10 minutes to be seated and have our wine list. I had a glass of wine and left the restaurant. I hand my ticket to valet and he asked for $7 and I told him I thought the valet was comp and he said he wish.\nI hand him $10 and he asked me\"" should I keep the change\"" which I didn't mind, but I thought it was unprofessional. And then he ask on of his guy and they bring my car and of course I know that I have to tip him.\n In the other hand my wife and her friends are getting to get her and being seated on the table which 5 of them sit face to wall, which was not what we were told. They said they have 360* view.\nTheir food was ok, nothing to brag about.\nAnd at the end, they charge my wife's credit card about $750 instead $90 .\nI noticed it couple days after when I was checking my credit card online. \nThey had couple other mistake that they charged them more than they should.\nI called and I talked to a manager name Chris and he act so cool,like it is not a big deal and he tells me when you stop by next time I buy you a couple drink. I  told him this is not a way to talk to customer while you had a huge mistake in your business and services. I hope Roco come to himself and have some adult running his business.\nThank you