1) Requested the birthday package three times.  It was my Fiances birthday and was looking forward to surprising him.  \na. Called when I made the reservation\nb. Called the day before arrival\nc. Asked at front desk - He had no idea which room had it but assured me one of the rooms had the birthday package\nd. no birthday package in either room :(\n2) Dirty Linens\na. Pulled of the top cover to find it stained and dirty.  The sheets were clean so I just slept under the flat sheet.  \n4) USED Condom wrapper at front door\na. Pointed it out to bell hop and assured me that he would send someone immediately to pick it up. \nb. It was still there when I checked out the following day\n5) Cigar ash all over patio\na. Pointed it out to bell hop, he assured me that it would be gone the following morning. \nb. It was still there when I checked out.  I wasn't able to use the patio