First time visiting a Gordon Ramsey restaurant. My friend and I figured after seeing his shows and ratings as a chef that his employees and cooks would be at a different level. Definitely not! \n\nWait - No wait at all very prompt to get our table. \n\nPre-Ordering food - Our waitress showed us the drink menu on an iPad (pretty cool) and gave us enough time to make up our mind.\n\nOrdering food - I asked specifically if the Damnation Chicken Burger was spicy and if I could have it with a normal beef patty. Our waitress said it had a good kick considering it had \""fiery hot mayo\"". I love a good spicy burger so I ordered that. We also got truffle fries, onion rings, and the farm burger. \n\nTo start we got our food in a decent amount of time, slightly longer than expected but nothing to bad. \nFirst my onion rings never came. I asked when they dropped off the food and it wasn't our waitress who dropped off the food. The women said she'd go ask them to make them but they never came at all. \nThe truffle fries (which our waitress said were \""well worth the few bucks extra, they are so much better) were a huge disappointment. When it says \""truffle Parmesan\"" and \""truffle salt\"" they mean they lightly sprinkle it on the top of the normal fries and charge $3 extra.  Solid tasting fries but we wanted the normal ones and she really pushed us to get truffle fries and they weren't worth it at all. \nMy burger was the damnation burger. It had no spice at all! I don't know if they forgot the \""fiery hot mayo\"" or what but it was bland. It had no flavor at all. Realistically the bun was the only part that was good. If the burger was spicy like promised and had a little more flavor it would've been nice but honestly you get more taste from Carl's Jr. I would never, ever recommend getting this burger. I asked one of the guys working there if it was supposed to be spicy he said yes, and asked if it was to hot for me. I said no, it had no spice at all and he quickly back tracked his comments saying it's only supposed to be a small but noticeable kick. 1 out of 5 stars burger which is incredibly disappointing. \nThe farm burger wasn't much better. The burger patty itself was dry and it didn't have much flavor. My friend asked for Ketchup and some of their \""cheesy ranch\"" or whatever it's called just so he could dunk the burger in it to add some flavor. We had to ask three (3) times just to get a side of cheesy ranch as well. About 10 minutes after getting it another waitress we asked came and dropped it off and saw that we had already got someone so she basically dropped it on the plate and stormed off, rude. \n\nNow not everything was terrible one waiter or busboy in particular was prompt, helpful and overall did his job well was named Joey. Not sure on spelling but had to ask his name, if anyone from Burgr management actually reads this review he was the only bright spot in an overall terrible experience. We spent about $48 on food and service that was more worth about $15 or less.\n\nHonestly Ramsey should start paying attention to his own portfolio of restaurants before filming tv shows about fixing other peoples restaurants.