I have used Molly Maids for over a year, I've given them several chances and finally only allowed two certain women to come clean because they were the ONLY ones that did a good job. After I had to cancel a few times ( still paying the $35 fee) and had to send them away twice because they came two hours early and I was in the middle of laundry and a napping toddler, the two ladies decided they no longer wanted my house, and the company let them! I've always been generous and tipped them after a clean, just was very specific on when they said they would be here, they could be late but not early. These two ladies cleaned well but never remembered booties we had asked them to wear several times. When my husband inquired about this they told him they ran out at the office. I called later and found out that was a lie! Why would you wear your dirty shoes to come CLEAN \n\n\nAfter the ladies refused to come I thought I would try another team and see if they could do a good job as well...what a mistake. The first clean was pretty good, except they didn't move my toilet paper holders or clean behind the bathroom doors where I saw visible dust and cat hair stll, gross. I decided not to complain, per my husband, and give then another chance. The last clean they did was so bad, it was a joke. My floors just looked bad, dust and nerds from Halloween in the corners, under my dinning room table, kids playroom was filthy, my microwave or sink wasn't even touched! When I called to let them know she apologized and asked me to text her pictures on her personal phone, I did. I also fired them, I have had it..there's to many other maid services out there to deal with this. Plus I never heard back about those pictures. DON'T NOT WASTE YOUR MONEY OR LET YOUR PROPERTY GET STOLEN FROM THIS COMPANY. \n\nRidiculous comment by the owner. Didn't meet my expectations? Yes, I expected my microwave and sink to be cleaned and my floors to not still have cat hair on them...asking to much?