I wish I did a walk through before booking a room here.  I'm in my suite, on my bed as I write this review.  Vdara seems like a 4 star hotel when you initially walk in, however you soon realize that this hotel is not all that it seems.  \n\nThe service is a solid three.  Nobody was rude, everyone was friendly and helpful, but there were instances where it lacked precision, poise and confidence.  An example of this would be with the concierge.  I called them to ask about about having a messenger pick up a BB Tour charger and deliver to the suite.  Over the phone, he was very helpful and said that I should come downstairs to check their chargers to see if any one of them worked.  I don't mean to sound like a princess, but I honestly did NOT want to walk my lazy ass downstairs.  I had  been working all day setting up our booth for a trade show and just wanted someone to come up and show me the chargers so I can pick the one that fits and put my feet up and RELAX.  So I walk my lazy butt downstairs to the concierge and find her helping another guest.  I wait for 5 minutes and can't wait longer so walk over to the front desk and they of course tell me to go back to the concierge.  I'm back in line behind the same couple asking all sorts of questions about some show seating.  I wait another 5 minutes and the concierge looks over to me says that she will be awhile and asks me what I needed in a slight annoyed and definitely hurried fashion.  I tell her another concierge told me to come down to pick up a charger.  She then literally dumps a bunch of chargers my way and tells me to choose one.  By this time I'm feeling like I interrupted Mommy and Daddy at a really busy time.  WTF!!!  Anyways, none of the chargers fit so I walked my ass to the business center as a just in case and surely they had one that fit.  Initially they told me to leave my phone there while it was being charged, but I asked if I could take the charger up to my room, since I needed my phone for business.  They said no problem and I gave them my room number and happily left that I didn't have to pay for a brand new one.\nWhen I got back to my room later that evening, I had a message from the business center saying that if I wanted to keep the charger for the duration of my stay, they would charge me $5 a day.  I still don't know how I really feel about that.  I screwed up and forgot my charger, but I just don't feel good about it.\n\nThe rooms are nice.  It seems impressive, but again it's an illusion.  For example, the sunken in oval bath tub is nice.  Visually it looks porcelain, but it's plastic.  The LIGHTS!!!  WTF is up with the lights.  The switch turned on the ALL the lights, but you couldn't turn on the side lamps  by the couches unless the main lights were on.  It was weird.  They do have a kitchen and I guess it would be useful if you were cooking, but didn't need any utensils or plates or even kitchenware to cook your food in.  This is HIGH CLASS CAVE MAN LIVING!!  Seriously, what were they thinking!!  Who is gonna book room at a nice hotel and bring all the kitchenware with them??!!  The place just didn't make sense!\n\nHousekeeping is a 3 at best.  They came and cleaned the rooms, but our tub was dirty.  We had a epsom salt bath the night before and when we got back to our room, we realized that the tub was still had epsom salt stuck to the bottom of it.  The Q-tips and cotton balls weren't replaced and the toiletry in the shower wasn't put away.  All the other housekeeping service did this in every other hotel we stayed in including MGM, Wynn, and Luxor.\n\nThe ONE restaurant that VDARA has is NOT open for dinner.  I can understand why.  The restaurant is just entirely BORING!  They probably can't afford to leave it open, since there may be all of 2 tables booked for the entire place.  \n\nThe BEST thing about Vdara was the spa.  We booked a couple's massage and our masseuse were fantastic.  Really enjoyed that!!\n\nAll in all, this hotel is for guests who are in Vegas strictly for business.  If you want pleasure with your business go somewhere else.  If a non-gaming hotel is what your looking for, Four Seasons may be in order!\n\ni guess you get what you pay for.  The rooms are pretty cheap for what you get.