These people will sell you a car and an extended warranty and tell you that anytime you have an issue you can bring the car in to Carmax and not pay the deductable or anything under the extended warranty. What they don't tell you is that you will be buying a LEMON and anytime that you have an issue (in my case, every other month so far), the service department is too busy to fix the car. They book 2 weeks to 3 weeks out.  You will HAVE to take the car to a dealer and at MINIMUM PAY the deductible EVERYTIME. \n\nBEWARE. The sale was simple, but the warranty and service is not as simple as they make it out to be.