No stars if I could. An employee opened a credit card in my name without my permission. I confronted him and he said I asked for the card. There is no paperwork and my signature was nowhere to be found on any documentation. I asked to see the manager and he wouldn't come out to see me he was in a meeting. I escalated to the district manager. He talked a great game made me feel like things were going to get done and nothing happened. After about two months of waiting for something to be done I had to reach out to Wells Fargo using the toll free line and report the issue. Then I had to contact each credit bureau and report that the card was fraudulently opened in my name so that when I closed it it wouldn't negatively impact my credit report. The whole thing took about 4 months to resolve and I had to do it on my own. Worst of all. The employee still works there....My accounts are now closed. They are under alot of presure to open new accounts. Apparently this leads them to commit fraud and management looks the other way.