Hoverboard Troubleshooting not Charging

Steven January 21, 2021 0 Comments

Does your hoverboard refuse to charge? Check out our guide to easily troubleshoot this common issue. 

Hoverboards or self-balancing scooters is fun way to travel. You may want to use your hoverboard as a green mode of transport, a cool way to commute. No matter how you use your personal transportation vehicle one thing is for certain, they are much more fun to ride than to carry. 


This is why it is important to know your battery level before you go for a ride. In addition to knowing the battery level, keeping your charger at hand and knowing how far your hoverboard can travel on a single charge can help prevent unexpected power loss. 

However, sometimes our hoverboards can throw us for a loop when they refuse to charge. In those instances, we need to troubleshoot to determine exactly what could be causing the problem. 

How to Troubleshoot a Hoverboard that won’t Charge

hoverboard not charging

While it is not always the case, many hoverboard chargers have built in indicators to help you troubleshoot. Take a look at your charging cord to see if there is an indicator light.  While this is not always present on all models, it is often there to help with this common hoverboard issue. 

When you plug your charging cord into an outlet the light should turn green. This is to indicate that the charging cord is functioning properly. If your charging cord has a light but it does not turn green that is your indication that your cord is likely the issue. 

If you have plugged your cord into an outlet and it has turned green it is time to plug it into your hoverboard. Once the cord is plugged into your hoverboard the light should turn red. If the light fails to turn from green to red it could indicate an issue with your charging port. Make sure the charging port is clean and try again. 

This could also indicate that the issue is not within the charging or battery. You can check your battery for a charge using a voltmeter. A fully charged battery is between 36 and 42 volts. If the battery is fully charged then your issue likely lies with the motherboard. This is a fix best left to the professionals. However, if your issue is your battery it is much cheaper just to order a new one and swap it out. Here is a quick video demonstrating how to change the battery in your hoverboard. 

If the light turns red and stays red despite being plugged in for the full charging time it could indicate a more complicated issue within the motherboard. Again, for these more complex issues we suggest contacting your hoverboard’s manufacturer for repair options rather than attempting to fix the issue yourself.