Do You Want to Reimagine Education for Generation Z? Do it with AI!

Computers will overtake humans with AI within the next 100 years. When that happens, we need to make sure the computers have goals aligned with ours. – Stephen Hawking

This quote often scares humans instead of inspiring us to do all that is possible to combine human forces with AI. How AI can change things in every field existing today is unimaginable. It can have a tremendous impact, especially in the education system. AI can be used by educators to deepen their impact in the classrooms and create meaningful and personalised academic experiences. 

Let’s look at a few spaces where the presence of artificially intelligent tools is changing the game.


  • Exam Fraud Detection:

To combat the increasing problem of exam fraud, universities have started using facial recognition systems to create biometric profiles of candidates and then match them with photos taken during exams. This technology is also used to monitor students via webcam during online or remotely proctored examinations. 

Exam fraud exists even at the marking stage. To authenticate the identity of the markers, the face recognition system is used similarly. Another advantage of AI-enabled remote marking is the highly effective allocation of marking assessment – if a student in Japan has written an English exam, the evaluation can be easily allocated to a person situated in an English speaking country. The assessment can be quickly evaluated; results uploaded, leading to on-time announcement of exam results.

  • Energy Management of Test Centres: 

When a critical state or nation-wide examinations are being conducted, efficient real-time exam management is vital. TCS iON’s Command Centre has a unique Energy Management Solution whose sensors collect data in the real-time and the temperature of servers and UPS rooms . This translates into real-time monitoring and data analytics for preventing any future mishaps and maintaining them beforehand. Such measures help in ensuring that the exam is not disrupted due to power failures or similar issues.


India’s primary school enrolment rates are at an impressive 94%. This number, however, soon starts to look disappointing when we search for the dropout rates. The dropout rate moves to a staggering 20% by the time children move to the higher secondary school.

This number is a very poor indicator of the quality of education the students are receiving. Technology is making waves and changing lives in sectors like medicine, banking, energy and so on. But the one industry which would benefit the most would be education.

Personalised Learning:

Imagine if all the 94% enrolled students got a chance to pursue their education in a personalised manner, learn at their own pace, and give customised examinations. Artificial intelligence has the power to create this kind of learning environment for millions of students, which in turn can solve a lot of more significant problems like student motivation, pressure on teachers to attend to each child, and dropout rates of students. It even leaves time on teachers’ hands to attend to bigger goals like research or even pursue leadership roles.

Mental Health:

With the increasing amount of pressure and work in student courses, the number of counsellors are just not enough to manage the mental health cases. Some universities have started using AI-enabled chatbots to learn about student emotions and execute “intelligent mood tracking”. These chatbots, of course, cannot function in isolation, but when combined with human intelligence, a lot of the constant wait time to see counsellors could be reduced leading to decreased stress levels and increased student motivation.

Campus Management:

To increase student engagement levels and have higher student satisfaction rates, a lot of university campuses are devising ways to automate operations with the help of AI:

  • Chatbots:

Chat and voice bots are being used to offer round-the-clock support to resolve numerous IT issues related to devices, network connectivity, password resetting, or resolve frequently asked queries. In addition to the support being round-the-clock, the chatbots can handle multiple users at the same time, the resolution rates are much faster, and the implementation and maintenance costs are low.

  • AI-enabled attendance marking:

Schools and universities around the world have started using AI to make mundane administrative tasks easier to execute. Teachers in a classroom have to click a picture of their entire present class and the system, using facial recognition marks the attendance for that day.

  • Recognising Student Emotions:

Virtual classroom platforms can now realise how students are responding to lectures. It not only detects whether students are awake or sleeping but also tracks their emotions. This gives educators a firm idea of how engaging their lectures are and allows them to make changes accordingly.

The above ideas are only a few areas where AI is being used. The impact will continue to grow in the coming years with all the stakeholders in the education system – students, teachers, school leaders, and parents being affected positively.

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