General FAQs

Where do ASDOG dogs come from?

ASDOG puppies are chosen from specific breeders who have dogs of the highest degree of physical health and sound temperament.

What breeds are used for assistance dogs?

Labrador Retrievers and Golden Retrievers are used by ASDOG. These breeds are calm, intelligent, and eager to please.

How long does it take to train an assistance dog?

Each ASDOG puppy progresses through a 2 year Puppy Raising, Advanced Training and Team Training program.

What is the role of a Puppy Raiser?

Puppy raisers care for and train the puppy during the first 12 months. The Puppy is involved in many training areas including: good house manners, basic obedience, socialisation and travel training. Above all, puppies experience a happy and positive upbringing.

What is the role of an Advanced Skills Trainer?

After the puppy raising program, the puppy then goes to live with an ASDOG trainer and receives approximately 12 months of intensive obedience, task and public access training. Dogs are taught a comprehensive range of skills designed to increase the independence, safety and quality of life of their potential recipient.

How much does it cost to train an assistance dog?

The average assistance dog costs approximately $20 000 to complete its 2 year Puppy Raising, Advanced Training and Team Training programs. It is then provided to the recipient free of charge. All costs subsequent to custodianship become the responsibility of the recipient.

How is ASDOG funded?

ASDOG relies on the generosity of public donation to fund 100% of its programs.

Who is eligible for an assistance dog?

Generally speaking, any person over 18 years with a physical disability who is able to effectively communicate with, competently instruct and take part in caring for a dog is eligible.

What tasks can an assistance dog do?

Trained dogs are able to perform many tasks including:

  • opening and closing cupboards, doors and refrigerators;
  • picking up dropped items;
  • retrieving items from tables, cupboards, drawers and people;
  • loading and unloading frontloading washing machines;
  • carrying baskets;
  • removing clothing e.g. jackets, socks, slippers;
  • pulling a basket on wheels;
  • taking a cordless phone to its owner;
  • opening and closing wheelchair footplates; and
  • adjusting blankets and doonas.


Tasks can also be taught to specifically address an individual’s needs e.g. retrieve crutches.

Where is an assistance dog allowed to go?

Government legislation permits an accredited team entry to all public places including: restaurants, clubs, cafes, shops, as well as taxis and public transport. However, designated quarantine areas such as Taronga Zoo forbid entry to any animal.

Assistance dogs are allowed entry into all premises under the:

  • Disability Discrimination Act 1992 (Clth), s (9)
  • Australia New Zealand Food Standards Code, ch 3, s 24(1)(b)
  • Companion Animals Act 1998 (NSW), ss (14) & (59)


The Anti-Discrimination Board of NSW handles complaints of this nature under NSW legislation.