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Sun Outages May Interrupt Your Cable Service

Sun/ Solar Outages
What are Sun Outages?

Twice a year, you may experience brief outages (interruptions) in your RCN Digital Cable TV service. Such outages are caused by a phenomenon called a "solar satellite interference". These brief outages occur when the sun passes directly behind satellites transmitting cable signals. When the sun is aligned with a satellite, solar radiation, an energy the sun is emitting, interferes with the satellite’s signal and thus causes a brief signal outage. Read more >>

When do sun outages happen and how long they last?

Sun outages occur every year, in Fall and Spring, and last approximately about a week each time. In Spring 2014, the sun spot happened during the period of March 3-8.

What kind of outage/interference can I expect?


How can I tell if it's a sun outage-caused interference or something’s wrong with my cable?

The sun outage happens only during day time (no sun, no interference) and is brief, lasting for a few minutes—from 5 minutes to up to 30 minutes.

What should I do during a sun outage?
