Image representing Marchex as depicted in Crun...

Michelle Tanner has something to tell people from Ohio.

In a recent study, The Institute, the research arm of Marchex, used Call Mining technology to aggregate data from more than 600,000 phone calls placed from consumers to businesses across 30 industries. After scanning for curse words and linking the frequency of those words with all 50 states, they found people in Ohio are more likely to curse than any other state.

Right behind Ohio as most likely curse are Massachusetts (2nd place), Arizona (3rd place), Texas (4th place), and Virginia (5th place).

Marchex found that people from Washington State are the least likely to curse (which only solidifies the notion that people in Washington are a little too passive-aggressive.) In fact, Ohioans curse more than twice the rate of Washingtonians. According to the data, Washingtonians curse about every 300 conversations, whereas Ohioans swore about every 150 conversations.

Additionally, the data from Marchex found Ohio is one of the "Least Courteous" states, ranking 5th as the least likely to say "please" and "thank you". (The "Least Courteous" state is Wisconsin; the "Most Courteous" is South Carolina.)

"Ohio's state slogan was once 'The Heart of it All,'" said John Busby, Senior Vice President of the Marchex Institute. "One could argue this data adds an extra layer of meaning to that.

The data also found that 66% of conversations involving swearing came from calls placed by men. Additionally, the calls that contain the most cursing are more than 10 minutes long – indicating that the longer a customer is on the call, the more likely that conversion will devolve. Interestingly, Marchex also found that calls in the morning are twice as likely to produce cursing as calls in the afternoon or evening - also indicating that if you work in a call center, you definitely don't want the morning shift.