The Intranet

Essay by lucinicA, February 2008

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Information is a vital commodity for the successful operation of today's organizations. Nowadays, modern business organizations, such as Iron Mountain, are using computerized information systems in order to obtain such information. However, as the technology advances rapidly the main issue is how an organization should effectively use such an information system - which its management sometimes can be unpredictable - in order to effectively help the whole organization structure to improve and take the most out of it. The use of the intranet would be effective with a business.

Initially the intranet was used fundamentally for sharing information such as policies, procedures, and forms. However, the next intranet generation creates a collaborative medium that provides users quick, comprehensive access to everything their jobs require - files, programs, and people, both inside and outside the organization - while capturing and managing each person's work so that others in turn can find and use it.

The intranet also offers a foundation for moving information among offices and departments, whether around the corner at the same site, or across sites on a private internet.

Intranets should help employees to collaborate on business processes, such as product development or order fulfillment, which create value for a company and its customers. Successful intranets allow employees from a variety of departments to contribute the different skills necessary to carry out a particular process. Intranets should be organized primarily around the business processes they help employees carry out, rather than the organization chart of the company.

Successful process-oriented intranets share several common characteristics. First they are built on smart information design, furthermore, they focus on tasks, not documents and aim to integrate those tasks into distinct processes, and finally they encourage collaboration by creating shared and familiar spaces that reflect the personality of the...