The Capacity

An approach of this type, when used in a system of quality management, emphasizes the importance of: a) understanding and compliance with the requirements between the areas, b) need to consider processes in terms of the value provided, c) obtaining objective results of the performance and efficiency of processes, and d) the continuous improvement of processes based on measurements. Key benefits: Reduction of costs and times through effective use resources. Improved, coherent and predictable results. Allows opportunities for improvement to be focused and prioritized. The application of the principle of process-based approach is implemented by means of: Define process activities, necessary to achieve the desired result. Establish clear obligations for the implementation of the key activities of each process and responsibilities. Analyze and measure the capacity of the key activities. Identify the interfaces of key activities within and between the functions of the library.

Focus on factors, such as resources, methods and materials that will improve key activities of the library. Assess the risks, consequences and impacts of activities on users, providers and other stakeholders. Principle 5 system to identify management approach, understanding and managing interrelated processes as a system contributes to the effectiveness and efficiency of a library in the achievement of its objectives. This implies: an approach to develop (implement a quality management system comprises different stages such as: to) determine the needs and expectations of users and other interested parties; (b) to establish policy and objectives of the quality of the library; (c) determining the processes and responsibilities necessary for the achievement of the quality objectives; (d) determine and provide the resources necessary for the achievement of the quality objectives; (e) establish methods to measure the effectiveness and efficiency of each process; (f) applying these measures to determine the effectiveness and efficiency of each process; (g) identify ways and means for preventing nonconformities and eliminating their causes; (h) establish and implement a process for continuous improvement of the quality management system.