Putting the context into case study


I am still reading Sensemaking by Christian Madsbjerg and as I always tend to do I have been trying to reduce the 216 pages down to something that is both meaningful and memorable. The rational for this is that if I can summarise the essence of what is being said into a single statement, then my level of understanding is reasonably good, and it makes it easier for me to use what I have learned in other situations.

So here goes, if I was to summarise what Sensemaking is all about, in one word it would be..….Context. In essence, in a world of complexity and abundance of information we are in danger of thinking that the “fact” we see on our computer screen, offered up by a search engine, driven by an algorithm is the truth, when in reality it’s only one version of it. Without the context from which this information came we are fooling ourselves as to its true meaning.

As a result of this discovery, I wondered into an area I  have wanted to write about before, the importance context plays in changing what something means, especially in examinations. Getting the meaning wrong could be the reason you fail the exam rather than pass it.  Even objective tests will have some form of context setting just before the actual question. But the type of exam where you are most likely to have a problem with context, is a case study.

Jokes play with context

A hamburger and a french fry walk into a bar.

The bartender says, “I’m sorry we don’t serve food here

The importance of context in case study

I have written about case studies before, “passing case study by thinking in words,” but focussed more on the process of how you think and write rather than how you interpret the information presented.  Case studies are becoming an increasingly popular way of assessing a student’s ability to apply knowledge from several different subjects (synoptic) in the context of a real-life situation.  This shift towards case studies is understandable given the need for improved employability skills. Here is a great story to illustrate how context changes the decision you would make or as often in a case study, the advise you would give.

A battleship had been at sea on its routine manoeuvres under heavy weathers for days. The captain, who was worried about the deteriorating weather conditions, stayed on the bridge to keep an eye on all activities.

One night, the lookout on the bridge suddenly shouted, “Captain! A light, bearing on the starboard bow.”

“Is it stationary or moving astern?” the captain asked.

The lookout replied that it was stationary. This meant a collision would result unless something changed. The captain immediately ordered a signal to be sent to the other ship: “We are on a collision course. I advise you to change course 20 degrees east.”

Back came a response from the other ship: “advise you change your course 20 degrees west.”

Agitated by the arrogance of the response, the captain asked his signalman to shoot out another message: “I am the captain of one of the most powerful battleships in the British navy, you change course 20 degrees east now.”

Back came the second response: “I am a second-class seaman, you had still better change course 20 degrees west.”

The captain was furious this time! He shouted to the signalman to send back a final message: Change course 20 degrees east right now or you will leave me no choice!

Back came the flashing response: “I am a lighthouse – your move.”

How to deal with context

It is easy even in the example above to think you know what is going to happen or what you would do. But when the context is revealed, your advice fundamentally changes. Case studies are created to see how well you respond in certain situations, so it’s important not to jump to conclusions.

And this is where sensemaking plays its part, use your senses, don’t just look at what is there, think in opposites, what is not there, what’s missing? Use visualisation, see yourself in that situation, look around, free up your thoughts, what do you see now? But most of all, be curious, ask questions of the scenario, how big is the ship, how long has the captain been in charge, what is the weather like, are there others close by?

Another excellent tool to use in these situations is called perceptual positions. Think of the event from different positions, firstly yours, what does the event look like through your eyes, secondly, the other person(s), what would you do if you were them, and thirdly what would the event look like if someone was looking in, observing both parties.

Case studies in the future will become even more sophisticated. Virtual reality offers up so many opportunities to create real world environments in which to tests students. And when that happens, you will definitely need to use all of your senses to get you through – take a look at this 360 VR surgical training, amazing.

And one last joke

Thomas Edison walks into a bar and orders a beer.

The bartender says, “Okay, I’ll serve you a beer, just don’t get any ideas.”








Currywurst , apples and the £33,000 a year boarding school


Currywurst fast becoming the most popular dish in Berlin

I have three relatively unrelated stories this month.


The first follows a trip to Berlin this weekend and the obligatory city tour. Just of Unter den Linden you will find a sunken glass plate between the pavement that provides a view into a room full of empty bookshelves, sufficient to house the 20,000 books that were destroyed on this site on the 10th of May 1933. Some 70,000 people, many German university students gathered to burn books with “unGerman” ideas. Joseph Goebbels joined the students at the bonfire and declared: ” The future German man will not just be a man of books, but a man of character.” “It is to this end that we want to educate you.”

This was not only symbolic but practical. Without these books or to be precise only having the ones that remained, it might just be possible to create a nation of people who all think the same? Who all share the same ideals and live life by the same values. And yet of course this is not how you create an educated society, a society able to think for itself, the result will be compliance and idealism. Which was more likely what Goebbels had in mind.

Goodwill Hunting

When I got home one of my favourite movies had already started. Good Will Hunting tells the story of a maths genius, Will Hunting who struggles to come to terms with his past and as a result is unable to make a commitment for fear of being let down. But for me the best scene is where Will confronts a first year grad student who has been belittling his friend Chuckie.

Will: “Wood drastically underestimates the impact of social distinctions predicated upon wealth, especially inherited wealth…” You got that from Vickers. “Work in Essex County,” Page 98, right? Yeah I read that too. Were you gonna plagiarize the whole thing for us, you have any thoughts of your own on this matter? Or is that your thing, you come into a bar, you read some obscure passage and then you pretend, you pawn it off as your own, your own idea just to impress some girls? Embarrass my friend?

Will: See the sad thing about a guy like you, is in about 50 years you’re gonna start doin’ some thinkin’ on your own and you’re gonna come up with the fact that there are two certainties in life. One, don’t do that. And two, you dropped a hundred and fifty grand on a fxxxin’ education you coulda’ got for a dollar fifty in late charges at the Public Library.

Clark: Yeah, but I will have a degree, and you’ll be serving my kids fries at a drive-thru on our way to a skiing trip. Will: [smiles] Yeah, maybe. But at least I won’t be unoriginal.

This of course challenges the idea that knowledge is the same as thinking. Knowing something is not the same as having manipulated the information in your head, questioned and explored the arguments from many angles, the result should be an opinion, not someone else’s but your own.

Wellington college

And finally to bring my trilogy up to date. Only this week Wellington College who boast George Orwell and Sebastian Faulks as past students announced that have introduced a six-hour interview process to help teachers see beyond children’s over tutoring. They encourage families to spend more quality time instead of having their children tutored, Julian Thomas, Wellington’s head master, said: “When parents ask how should they prepare their children for our selection process, we tell them ‘have supper together and talk as a family; go to plays and good films and discuss them. Help them to think critically about the world around them; enjoy interesting conversations go out for walks and see the world”.

What Wellington are trying to do is encourage behaviours that will help children become thinking adults.

In conclusion

Knowledge like information is becoming increasingly accessible, unlike Germany in 1933 we have no restrictions, the internet has given us that power. But learning is more than knowledge you have to take the facts and make them your own, stitching them together carefully and thoughtfully, and that takes time and a considerable amount of effort. On the whole absorbing information will probably not come as easy to you as it did to Will Hunting, yet even with his genius he only knew what he had read. His learning had in fact only just begun as he went looking for the real life experiences that would test if he really understood anything at all.

Examinations are moving more towards tests that require you to think, asking that you provide an opinion or make recommendations given a set of circumstances, case studies are a good example. Of course you need knowledge as a foundation but the ability to sift quickly through the vast amount of information available may in time become more important than knowledge itself .

Ps apples is taken from Good Will Hunting – “How ya like those apples”



The tip of the iceberg – exam tipping is becoming obsolete





What no past exam papers.






What to do?





The future – Sitting the exam at home?

On line exams





The mystery of scaled scoring

A mystery is defined as something that is difficult to understand and or explain. This describes exactly the situation we have at the moment as many examining bodies move their assessment towards scaled scoring and away from the more traditional percentage pass mark.  Some argue that scaled scoring is clearer in that it allows direct comparison of one examination to another but from my experience in the short run at least clarity is not the term many would use.

The raw score

How did I get on?For most students the way to find out how well they are doing is to have a piece of work marked. If the total marks available are 50 and the student scores 35 then as a percentage they have obtained 70% of the available marks. This is called the raw score. Interestingly it tells you very little, for example is 70% good or bad? For a raw score to have any meaning it needs to be compared with a standard. This could be with another student or group of students, and is an example of what is called norm referencing, now this clearly has meaning as you can tell if you are performing better or worse than your peer group. But the most common way in which exam results have historically been published is as a pass/fail against a pass mark or as it is sometimes called a cut score. If the pass mark is 60% and the student has scored 70% then they have passed.

The scaled score

However raw scores are only fair if the exam sat is the same for every student. It would be unfair to give each student a different exam and set the same pass mark, unless of course you believed the exam was of an equal standard.  This has been the argument in the past, yet producing an exam of equal standard is almost impossible, and this is why scaled scores are being used more often.

To use scaled scoring you need a range of marks, for our purposes let us assume the range or scale goes from 0 to 150. We then have to set a common passing score, say 100, this is the score on the scale that the student needs to achieve to pass the exam or test, and it will never change. What happens next is what makes a scaled score so useful.

ExpertsA group of experts including the examiner review the exam that has just been sat, they will probably mark a number of scripts themselves and will have access to the results from all other students. Then taking into account the performance of all students and their knowledge of this particular exam they will set the pass mark for this paper. Let’s assume that the pass mark is 32, if a student is awarded a raw score of 32 on this particular paper it will be equated to a scaled score of 100. All other scores above and below 32 will also be given a scaled score equivalent.

So on some levels using a scaled score is no different to the examiner setting a different pass mark for each exam, acknowledging that the level of difficulty will never be the same for any one examination. The reason the scaling is used however is because it can be stated that the passing score for the exam is always 100, this means the standard stays the same even though the marks may change.

So there you have it, no longer a mystery….I hope?

For more information and guidance watch the video on Pearson’s web site. Click on this link and scroll down.











You dont fatten pigs 2





Different methods of assessing competence

Open book exams


Take out exams


Case studies/simulations


Performance tests




Viva Vocal – (living voice) Oral exam


Digital badges – capturing the learning path



Assessment in the future



Are exams fit for purpose? (part one)





A brief history of examinations





Yes they are


And in many ways there is very little wrong with this.


Please watch this it’s very funny…..and thought provoking

Not on the test








50 Shades Darker – How much to test

How much to test

In August last year I wrote how Professional accountancy bodies believe that competency can be measured by a candidate scoring 50% and failure if scoring 49%. This all or nothing approach seems neither fair nor useful; hence the idea that grades of competence could be introduced e.g. 50% pass, 65% commendation, 75% distinction etc.

But the mark a student gets in an exam is only part of the story when it comes to measuring competence. Can a student be considered competent if the exam they pass only includes questions from say 75% of the syllabus? Yes the whole syllabus might be covered in an 18 month period but in any one exam 25% is not tested. Equally the 75% is often considered core and so examined every sitting, this means that a student need only focus on the 75%. Admittedly if the pass mark is 50% they need to score 50% out of 75% (67%) but with practice this is possible. One final observation, it is unlikely the student will score 0% on the non-core part of the syllabus. They may get say 5% or even 10% out of 25%. Not a great score but the 67% pass mark now becomes 58%. This logic sits at the heart of the exam driven approach.

Objective testing might be the answer?

Objective tests (OT) – test that are relatively short and can be unambiguously marked, are considered by some to be a weaker form of assessment, they are part of the dumbing down of examinations. The beauty of an OT question is that the marking is completely accurate, no marking bias at all. This is often ignored in traditional exams and not seen as a problem largely because it’s not that visible. But the OT does not solve the “how much to test” problem, in fact it makes it worse. If you are asking for less then you are examining less. So if the only benefit is the avoidance of marker bias why are more examining bodies using OT style exams, is it just about saving money…….?

An example

Imagine that you have 4,500 OT style questions that cover every aspect of the syllabus, let’s also assume that the student only has to answer 50. The 50 questions are randomly picked from the 4,500 in the question bank. Is it fair that a student is considered competent if they are only being tested on 1% of what they need to know?

I think the answer is Yes, because in order to be sufficiently prepared to answer 50 questions from a bank of 4,500 when there are no core topics you have to have be capable of getting all 50 correct (assuming a 100% pass mark) and because you don’t know which 50 are coming up this effectively means you have to be able to get all 4,500 correct. The examining body can of course control  the effectiveness and level of difficulty by changing the pass mark.

All OTs would be OTT

This is not an argument to suggest that all examinations should be assessed using OT type questions, they should not. For example they are not Less-is-Morevery effective at measuring a student’s ability to communicate or evaluate complex and ambiguous situations, but they should be considered part of the tool kit that examining bodies have in assessing competence.

So on the face of it OT’s may look like a soft option, anyone can tick a box but they are certainly not easy to get right. Maybe less is actually more…..