Support group activities

Formats and tools

Unit Description
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Assessment Template
Assessment Matrix
Wiki Markup
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Observation Checklist

Self Assessment Survey
Moodle Outcomes
Registered Training Organisations
Trying to find someone to train or assess you? This link lists all the RTOs that are currently registered to deliver CSCINT005, 'Support group activities'.
Google Links
Reference books for 'Support group activities' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)

Elements and Performance Criteria



Elements describe the essential outcomes


1. Establish relationship with group

1.1 Check and confirm the purpose and main activities of the group, and support for and interest in its activities.

1.2 Clarify and negotiate agreement on the different roles, expected behaviours and contributions of members of the group.

1.3 Identify and agree the level of support required by each member of the team.

1.4 Assess goals, needs and expectations of individuals and relate these to the purpose of the group.

1.5 Negotiate agreement with group members on the conditions that apply to participation, outcomes and reporting.

1.6 Use communication techniques appropriate to the group.

1.7 Demonstrate and encourage self-control, patience, trust, tolerance and respect for individual differences.

1.8 Promote the purpose and benefits of participation in groups positively.

2. Assist group to achieve its purpose

2.1 Organise and analyse any resources needed to achieve the purpose and outcomes of the group according to availability and costeffectiveness.

2.2 Allocate time and personal involvement needed to maintain support.

2.3 Assess and organise specialist or external resources and support that will assist the groupâ€™s purpose.

2.4 Monitor the activities and progress of the group against the purpose and demand on resources.

2.5 Advocate on behalf of the group within the organisation and with key people according to guidelines and group objectives.

2.6 Provide evaluative reports on the purpose, activities and outcomes of the group.