Diagnosing and Troubleshooting Active Directory Problems

In terms of identifying, analyzing the cause of, and repairing Active Directory problems, there is a specific sequence of events to follow. This sequence serves as a roadmap to help you to accurately identify a situation, diagnose it, and then resolve it. Figure 10.2 illustrates the sequence of events to follow when troubleshooting Active Directory.


Figure 10.2 Active Directory Diagnostic and Troubleshooting Sequence


This chapter makes a best-effort attempt to provide examples of the types of problems you might encounter given the data available, describe the tools you can use to diagnose and identify those problems, and provide suggested solutions. Because Windows 2000 Active Directory is used on a more universal basis, more data will be available on the Microsoft Personal Online Support Web site link on the Web Resources page at http://windows.microsoft.com/windows2000/reskit/webresources .