Automation refers to the use of automatic means to operate and control a process.

Arguments in favor of Arguments opposing
It utilizes automatic means.
Automation helps to free up humans from repetitive or labour-intensive tasks. The human labour freed up by automation may not be easily integratable back to the economy.
It is used to operate and control processes.
Automation helps to operate and control complex tasks and processes. Automated processes have limitations in dealing with undefined scenarios. 

Competing Views...

Bill Gates: "The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.", The Road Ahead (1996 edition), Wheeler Pub Incorporated, [URL]
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