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Literature & Language
Research Paper
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Scenario 3: Equity And Diversity Research Assignment (Research Paper Sample)


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Student's Name
Institutional Affiliation
Equity and diversity in the workplace is an issue that has been on the radar even in the 21st century. Employees are constantly in a struggle to fight for positions at any organization. The hotel has exposed itself to issues that relate to inequality among the employees especially with regard to gender roles at the hotel. The state at the hotel is the basis of the study in an attempt to try and give analyze the inadequacies and the strengths of how the hotel has been set up by the management. The paper will determine if the division of labor at the hotel is fair for both genders.
Issues analysis
The issue of gender and division of labor is at the helm of the operations at the hotel. The women are in a constant war of fitting into a structure that favors the male gender. The concept of gender has often been confused in various aspects in the society. Theoretically, Gender is defined as the central organizing factor in the society. The manager at the hotel believes that the female gender should only handle certain tasks as opposed to other tasks perceived to be for the masculine gender.
According to experts, gender often places women to an unequal position in the workplace and the society as compared to men. The main goal of intervention is to ensure that there is gender equity at work. Gender Equity at work refers to the different ways of ensuring that there is impartiality and fairness in how women are treated regarding benefits and opportunities. In this case, equity is an important aspect of the case study. Women feel like they are constrained from the numerous opportunities that are present for the male employees at the hotel.
The female employees who want to work at the bell desk are faced with the challenge of conforming to the constant gender disparity at the concierge. The female employees are left out of the concierge desk as it comprises only of male employees who work as either bellmen or doormen. According to Edward, the concierge captain, the work at the concierge is dominated by the males because the job description entails also carrying client bags and it can be strenuous to the female employees at the hotel.
Edwards states that at some point, a female employee had to quit because the bags were too heavy for her to carry. The general manager since has failed to incorporate the female employees to the concierge desk because it needs masculine characteristics to help in handling luggage. Therefore, women at the hotel find it difficult to get a spot at the concierge since one of the ladies had already quite due to heavy loads. The general manager believes that women are socialized to perform certain duties and upholds a chauvinistic approach to division of labor. Women interested in the task are unlikely to get any consideration as it is believed to be a male-dominated section of the hotel tasks. The hotel management has left tasks that require beauty and cleaning services to the female employees hence causing a diversity problem at the hotel
Edward should handle requests by female employees in a better way to avoid any form of discrimination. The challenges faced in the past is clear discrimination against the female employees. Edward needs to encourage more applications to the concierge and present all applicants to the test of service delivery instead of locking out the female gender from the concierge tasks.
The hotel needs to give women fair treatment. If the concierge needs able-bodied men, then it is necessary that the manager allows the female applicants to make their intention known for the position of the concierge. However, denying women on the basis of physical attributes can be termed as discriminatory and against the equal employment opportunity policies already in place in the international community. The best suggestion for Edward is to create assistant slots for the female gender to avoid any lawsuits that would target the lack of diversity and equity at the hotel. Edward must ensure that all employees feel fairly treated and have equal access to opportunities and benefits within the hotel.
Discussion of responsibilities
Organization Responsibility
The organization needs to reaffirm that all employees will receive equal treatment at the workplace. This calls for an audit of the employees and how each department is constituted. This will enable the organization to determine which areas need a reshuffle or improvement. The organization must ensure that employees receive equal employment opportunity to the various department and roles within the hotel. The hotel has to ensure that the policies that are put fourth can help ensure that the problem of equity and diversity are addressed based on the international law, federal laws and state laws on equal employment opportunity (Bailyn, 2011).
The organization can also reaffirm that each employee will receive equal recognition and be awarded benefits just like the rest. The organization needs to ensure that all employees feel appreciated by ensuring that the model for appreciation encompasses all employees regardless of department, gender, race or minority status (Smith & Koehoorn, 2016). This will foster a more inclusive workforce and conducive work environment. All employees must be able to feel part of the system by ensuring that everyone is contented with the rewards and compensation at their level of expertise.
Management Responsibility
The management is closest to the employees. Therefore, the management must conduct an audit of the numbers of employees in each department with an attempt to ensure there is diversity and equity. The management can help write down policy regulations that will govern the hiring and firing process. The equal employment policy will help the hotel owners to ensure that they are conforming to the demands of a fair division of labor. Edward should have proposed to have his department given a few assistant female employees to ensure that each department is diverse.
Secondly, the management should train the employees on diversity and equity issues. New employees should be placed on a mentorship program that would help guide them on the operations and values of the hotel. The management must ensure that there are consequences for any form of discrimination at work hence it would deter more cases of abuse of power or authority to discriminate on an employee based on race or gender. The general manager at the hotel has to ensure that each employee is happy at their station and warn any supervisors from encouraging any form of discrimination (Ukhova, 2015).
Worker Resp

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