Qualifications for Apartment Managers

by Jordan Meyers, Demand Media

An apartment manager oversees the effective operation and management of an apartment building or complex. This job typically entails communicating with tenants regarding apartment complex rules, due dates, repairs and rent collection. It also involves assigning and overseeing the work of apartment staff, such as janitors, plumbers, electricians and receptionists. Often, an apartment manager must also hire outside workers to perform tasks for the complex, such as contractors to make structural repairs and improvements, and landscapers to care for the grounds. In addition, this job involves handling a variety of administrative tasks and maintaining records, including those for leasing contracts, payroll and building-related bills.


There are no hard-and-fast educational requirements for this career. Some employers may be willing to hire you without a particular type of formal education, though most will expect you to have at least a high school or general educational development (GED) diploma. Earning a college degree may ensure that you have more employment opportunities in this field and can compete effectively against other well-qualified candidates. When employers do specify educational requirements, they often state a preference for individuals with bachelor's degrees in such fields as business administration, finance, business management, accounting or real estate. A degree in a field such as marketing or human resource management may prove helpful as well.


Experience-level requirements vary from employer to employer. Often, however, employers seek individuals with two to five years of experience in management or real estate, and individuals who have previously worked for an apartment complex have the advantage over candidates with less direct experience. In some cases, the amount of experience required is related to the size of the apartment complex. The owner of a small residential building may be willing to hire you with less experience than the owner of a large, multi-building complex. In general, apartment owners seek managers with experience and knowledge of landlord-tenant laws, bookkeeping, rental deposits, leases and rental collections.


You will need a range of skills to succeed as an apartment manager. Communication and interpersonal skills are among the most important, as you will have to communicate well with prospective and current tenants, apartment complex employees, contractors and the owners of the complex. If a corporate entity owns the apartment complex, you may have to communicate with a corporate management team as well. In addition, you'll need good accounting, customer service, computer and record-keeping skills for this field. Sales, negotiation and leadership ability help as well.


Though not typically required, earning certification as an apartment manager may help you in this career. The National Apartment Association (NAA) grants the Certified Apartment Manager (CAM) designation to individuals who meet the following requirements: 12 months of experience in the apartment industry, successful completion of required exams and the completion of nine NAA courses. The topics covered in the certification courses include human resource management, marketing, legal requirements, fair housing and community management. You can find CAM courses through a local apartment association or take courses online.

About the Author


Photo Credits

  • Hemera Technologies/AbleStock.com/Getty Images
Suggest an Article Correction

Have Feedback?
