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Business Process Timing

You often hear two types of time related to business processes: process time and cycle time.

imageProcess time is the time required to complete a single activity in a process. For example, in the morning routine process covered in Chapter 4, this means how long it takes for activity 1, getting dressed, to be completed.



Every business process take a certain amount of time to complete. Processes that take longer than necessary reduce an organization’s efficiency and thus increase costs. Therefore it’s important to analyze process time to determine where there may be opportunities to create a more productive process and reduce costs. In this selection, learn how to analyze your process’s timing.