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E-Commerce - questions and answers

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E-Commerce Chapter 1 1, Distinguish between e-commerce and e-business E-commerce is the transfer of data across electronic networks; this transfer could be within a company, between companies, between businesses and consumers and can be across private or public sectors. This is irrespective if the transfer was paid for or not. E-business however is seen as the integration of activities such as communication technology ICT into its internal process thus improving the system vastly. 2 Explain what is meant by buy side and sell side Buy side- refers to transactions to gain resources needed by an organisation from its suppliers, whereas sell-side refers to transactions involving selling products to the organisations consumers. 3 describe the different services that can be offered to customers via a web presence. * The customers are able to view the product before hand and learn descriptions about the item they wish to purchase. * They may ask question directly to the company and get detailed answers back from the company. * Home delivery is also an option, so customer will not have to leave their chairs and the goods will be delivered to their door step, and for large orders it is sometimes free. * They can ask other consumers who have bought a product they wish to purchase and find out if the product is worth buying and also leave back reviews of the product. * Online Banking is now also available, offering customer ease 4 Summarise the consumer and business adoption levels in your country, what seem to be the main barriers? ...read more.


Other changes such as political and social needs are all the main options for trading between businesses and consumers. 2. Explain the concept of disintermediation and reintermediation with reference to a particular industry; what are the implications for a company operating in this industry? Disintermediation is when the intermediary or middle man of a certain chain is being taken out of the chain. A good example of this would be the way travel agents are being taken out of business because airlines are taken their sales directly to the customers themselves. Reintermediation is when intermediaries are added put into a chain so that it is extended. A good example of this would be Tesco, this is because now that Tesco does online shopping service it has had to hire a courier service to send its goods out to customers. 3. Describe the three main alternative locations for trading within the electronic marketplace. Alternative locations in the electronic market place would be: * Seller Controlled sites- home pages of companies, e-commerce enabled to allow sales and other data exchange to occur * Buyer Controlled sites- intermediary site, set up by buyer, also decide the selling of their sites * Neutral sites- these sites allow product price comparison. 4. What are the main types of commercial transactions that can occur through the Internet or in traditional commerce? * Pure markets * Fixed price sales * Auctions * Barter * Negotiated deals. 5. E - Business involves re - evaluating value chain activities. What types of changes can be introduced to the value chain through e- business? ...read more.


6. Explain the following terms: HTML - (Hypertext Mark-up Language) The coding language used to create Hypertext documents for use on the WWW. Basically it is a set of 'mark-up' symbols or codes inserted in a file that tells the Web browser how to display a Web page's words and images for the user. HTTP - (Hypertext Transfer to Protocol) The protocol for moving hypertext files across the Internet. Requires a HTTP client program on one end, and an HTTP server program on the other end, HTTP is the most important protocol used in the World Wide Web XML - (extensible Mark-up Language) A subset of SGML constituting a particular text mark-up language for interchange of structured data, The Unicode Standard is the reference character set for XML content. XML is a trademark of the World Wide Web Consortium. FTP - (File Transfer Protocol) A very common method of moving files between two Internet sites, FTP is a special way to login to another Internet site for the purposes of retrieving and/or sending files. 7. What is the difference between static web content written in HTML and dynamic content developed using a scripting language such as JavaScript? The difference between the two is that the static web content is fixed so the information will have to remain the same but the dynamic web page is created in real time and is often related to a database query thus being updated all the time and can have a response to a users request. 8. What software and hardware is required to access the internet from home? Hardware Ethernet Card, Free Hard Drive Space Software Decent Operating System and the internet software ...read more.

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