Author: Christine Farr


The systems flexibility argument suggests that more diverse organizations will be more competitive because they will

A company has a workforce that is 40 percent ethnic minority and 60 percent white. Their top managers are made up of 10 percent minority personnel. The local community is composed 40 percent of people from minorities. Which of the criteria for a multicultural organization is this company violating?

Which of the following is NOT true about older workers?

For which of the following characteristics must employers make reasonable accommodations?

Diversity always involves

At an elementary school, administrators provide a class that teaches individuals how to appreciate individual differences in the organization. These efforts are known as ____ training.

Sung says, "My employer assigns a mentor to each new hire. Employees can discuss racial or sexual harassment issues with the mentor in confidentiality. If there is any wrongdoing, my employer's rules require a thorough investigation." Sung's employer is using which organizational strategy for dealing with diversity?

Which of the following BEST represents a multicultural organization?

Andy, a director of human resource management with a restaurant firm says, "Diversity in our organization results in higher job performance and lower turnover." Andy is using which argument to justify how diversity contributes to competitiveness?

The creativity argument suggests that more diverse organizations will be more competitive because they will

The process by which a company adapts to its environment is called

Which of the following is a major dimension of diversity?

Employees who add value to the firm because of their expertise, background, or training are called ____ workers.

Sometimes managers must realize that individual differences cause employees to act in very different ways, which suggests that workers cannot all be treated similarly. Which of the following is the BEST individual strategy for dealing with this issue?

Which of the following is the BEST definition of empathy?

When Piccadilly Cafeterias filed for bankruptcy protection in the fall of 2003, its pension fund did not have enough assets to cover expected future payments. Which law ensures that retirees will receive their pensions as promised?

When is pay compression MOST likely to develop?

A laborer who is responsible for landscaping a local golf course likely receives

Which of the following is NOT a mandated benefit?

The National Association for Law Placement (NALP) gathers and presents information about average compensation for attorneys, including data specific to regions, specializations, years of experience, and size of the firm. The NALP is creating

Information used to assess external equity is likely collected with

Which job evaluation method assesses jobs in a factor-related manner?

A special program that helps employees with drug or alcohol problems is called a(n)

Which job evaluation method identifies a job's various compensable factors for which the organization is willing to provide compensation?

A program that allows employees to select the benefits they want is called a(n)

Which of the following is NOT a likely factor in determining an organization's compensation strategy?

All of the following are nonmandated benefits except:

Which mandated employee benefit is designed to provide a basic subsistence payment to employees between jobs?

One of the largest consulting firms in the world prefers to hire many entry-level consultants and then retain only about 10 percent by the third year. This strategy allows them to become acquainted with many workers and keep only the best. On the basis of this strategy, the firm pays below-market salaries. Which of the following is NOT a likely outcome of paying below-market rates?

____ refers to all of the pay and benefits provided to employees for the completion of work.

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