Support older people to maintain their independence

Formats and tools

Unit Description
Moodle Outcomes
Assessment Template
generate a spreadsheet for marking this unit in a classroom environment
Assessment Matrix
Assessment Tool
an assessor resource that builds a framework for writing an assessment tool
Evidence Guide
create an evidence guide for workplace assessment and RPL applicants
Competency Mapping Template
Observation Checklist

Self Assessment Survey
Registered Training Organisations
Trying to find someone to train or assess you for 'Support older people to maintain their independence'? This link lists all the RTOs that are currently registered to deliver CHCAC317A, 'Support older people to maintain their independence'.
Google Links
Reference books for 'Support older people to maintain their independence' on This online store has a huge range of books, pretty reasonable prices, free delivery in Australia *and* they give a small commission to for every purchase, so go nuts :)
Resource Links

Elements and Performance Criteria



1. Support the older person with their activities of living

1.1 Encourage older people to utilise support services where appropriate

1.2 Clearly explain the scope of the service to be provided to the older person and/or their advocate

1.3 Identify the needs of the older person from the service delivery plan and from consultation with a supervisor

1.4 Ensure visits and service delivery accommodate the older person's established routines and customs where possible

1.5 Perform work in a manner that acknowledges that the services are being provided in the client's own home

1.6 Provide services in a manner that enables the older person to direct the processes where appropriate

1.7 Provide support/assistance in accordance with organisation policy, protocols and procedures

1.8 Demonstrate appropriate use of equipment to support/assist the older person with activities of living within work role and responsibility

2. Recognise and report changes in an older person's ability to undertake activities of living

2.1 Monitor the older person's activities and environment to identify increased need for support/assistance with activities of living

2.2 Report to a supervisor the older person's inability to undertake activities of living independently

2.3 Support/assist the older person to modify or adapt the environment or activity to facilitate independence

2.4 Seek aids and/or equipment to support/assist the older person undertake activities of living independently

3. Support the older person to maintain an environment that maximises independence, safety and security

3.1 Encourage and support/assist the older person to maintain their environment

3.2 Provide support to promote security of the older person's environment

3.3 Adapt or modify the environment, in consultation with the older person, to maximise safety and comfort

3.4 Recognise hazards and address in accordance with organisation policy and protocols

4. Support the older person who is experiencing loss and grief

4.1 Recognise signs that older person is experiencing grief and report to appropriate person

4.2 Use appropriate communication strategies when older person is expressing their fears and other emotions associated with loss and grief

4.3 Provide older person and/or their support network with information regarding relevant support services as required

Qualifications and Skillsets

CHCAC317A appears in the following qualifications:

  • CHC40208 - Certificate IV in Home and Community Care
  • CHC40608 - Certificate IV in Leisure and Health
  • CHC52208 - Diploma of Community Services Coordination
  • CHC30408 - Certificate III in Disability
  • CHC20108 - Certificate II in Community Services
  • CHC41108 - Certificate IV in Pastoral Care
  • CHC30208 - Certificate III in Aged Care
  • CHC30308 - Certificate III in Home and Community Care
  • HLT42507 - Certificate IV in Allied Health Assistance