no_reservation
James Rodriguez
Mar
3
LAS
1
cancel
Mar
James Rodriguez
ORD
customer: Hello. agent: Hello. How can I help you today? customer: Can you please cancel my reservation, due to an emergency? agent: Sure, i am gleeful to help you with that. May I know your name please? customer: Thank you and my name is James Rodriguez. agent: Please wait for a while, let me check your previous reservation status. customer: Sure. agent: Thank you for waiting, but I am sorry to say that, there is no active reservation found on your name in our database to cancel it. customer: Ok, not an issue. Thank you for your information. agent: Thank you for reaching us, have a great day.
no_reservation
James Rodriguez