no_reservation
Matthew Smith
Mar
15
MCO
13
change
Mar
Matthew Smith
BOS
customer: Hello. agent: Hello, could you please tell us for what help you approached us? customer: I want to change my existing reservation, can you please help me with this? agent: Sure, could I have your name please? customer: I am Matthew Smith. agent: Ok, please allow me a moment. customer: Sure. agent: Sorry, there is no reservation with your name in our portal to make changes further. customer: Ok, no problem. Thank you for your information. agent: You are welcome, have a great day.
no_reservation
Matthew Smith