no_reservation
Helen Hall
Dec
24
JFK
22
change
Dec
Helen Hall
DFW
customer: Hello. agent: Hello, how may I help you today? customer:  Owing to an emergency, I want to change my reservation. Can you please help me with that? agent: Sure, may I know your good name? customer: Helen Hall here. agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name. Thank you for reaching us. customer: Thank you for the help.
no_reservation
Helen Hall