no_reservation
Stephanie Smith
Aug
11
BOS
9
cancel
Aug
Stephanie Smith
IAD
customer: Hello, I'm Stephanie Smith. agent: Hello. How can I help you Stephanie Smith? customer: I would like to spend some more time with my family, so could you please cancel my ticket? agent: Give me a moment please, let me check your reservation existed or not. customer: Ok sure, take your time. agent: Sorry to inform you, there is no reservation found with your name in our database to cancel it. customer: It's ok, may be my friend has canceled it before. agent: Thank you for utilising our service. customer: You are welcome. agent: Have a great day.
no_reservation
Stephanie Smith