no_reservation
Helen Rodriguez
May
19
PHX
17
cancel
May
Helen Rodriguez
PHL
customer: Hi. agent: Hello. How can I help you today? customer: Due to heavy rains in my location I want to cancel my reservation, can you help me? agent: Sure, I can help you with that. May I know your name for checking your previous reservation status? customer: Myself Helen Rodriguez. agent: Ok, just give me a moment. customer: Ok. agent: There is no previous reservation available on your name Helen Rodriguez. customer: No problem, thanks for checking. agent: Thank you for reaching us, have a good day.
no_reservation
Helen Rodriguez