no_reservation
Larry Rodriguez
Sept
2
JFK
31
cancel
Aug
Larry Rodriguez
BOS
customer: Hello. agent: Hello, how may I assist you? customer: Yesterday I booked a ticket to New York through your agency, your agent by mistakenly booked a ticket on wrong dates, so I want to cancel my existing reservation. agent: Ok, sorry for that mistake. May I know your name please? customer: Myself Larry Rodriguez please check my with my name. agent: Ok, hold on for a moment. customer: Ok. agent: Sorry Larry, there are no flights reserved on your name. customer: Ok, fine thank you for your information. agent: Thank you for reaching us. Have a good day.
no_reservation
Larry Rodriguez