no_reservation
Sharon Brown
Jan
29
EWR
27
cancel
Jan
Sharon Brown
JFK
customer: Hello. agent: Hello. customer: My name is Sharon Brown. agent: How can I help you? customer: Due to an medical emergency, my trip is cancelled. Could you help me in cancelling the reservation? agent: Sure, please hold on for a moment. Sorry, there is no previous reservation with your name. customer: That's ok. Thank you for checking. agent: Thank you, have a good day.
no_reservation
Sharon Brown