no_reservation
Carol Phillips
Nov
19
ORD
17
change
Nov
Carol Phillips
DFW
customer: Hi. agent: Hello, how can I help you? customer: As my plan for holiday trip was postponed, I need to change an existing reservation. agent: Sure, may I please know your full name? customer: Carol Phillips is my name. agent: Unfortunately, there is no current reservation on your name. Sorry for the inconvenience. customer: Ok, Thanks for your information. agent: Thanks for opting us.
no_reservation
Carol Phillips