no_reservation
Kevin Lee
Feb
19
SEA
17
cancel
Feb
Kevin Lee
ATL
customer: Hi. I am Kevin Lee. agent: Hello, How can I render you today? customer: Would it be possible to cancel my reservation, which I have done with my name? agent: Sure, I will check the reservation list and revert to you. Please wait. customer: Ok, take your time. agent: Thanks for your precious time, we did not find your name in the reservation list to proceed with cancellation process. customer: That's fine, thank you for the response. agent: Thanks for opting us.
no_reservation
Kevin Lee