no_reservation
Catherine Hernandez
Aug
14
AUS
12
change
Aug
Catherine Hernandez
DFW
customer: Hello. agent: Hello, may I know your good name please? customer: I am Catherine Hernandez and I want to change an existing reservation. agent: Ok, please wait for a moment. I will check the status and update the information and let you know back. customer: Ok. agent: Thanks for waiting, no reservation found with your name to change the reservation. customer:  Ok, Thanks for your information. agent: Thanks for contacting us. Have a good day.
no_reservation
Catherine Hernandez