book
Raymond Smith
Mar
1
DEN
28
change
Feb
Raymond Smith
IAH
customer: Hello. agent: Hello. customer: I am Raymond Smith. agent: How may I assist you for today? customer: I am planning to change an existing reservation, due to health issue. So I  am not able to travel on those days. Can you please change my reservation? agent: Yes, I can help you with that. customer: Thank you. agent: Give me a moment, I will get back to you with your reservation details. customer: Sure, take your own time. agent: I have found reservation on your name. Could you share me your new travelling dates? customer: Sure, I would like to travel on 02/28 and return back on 03/01. agent: Ok, can I know your nearest airport codes for the journey? customer: My nearest source code is DEN and my destination code is IAH. agent: Hold on for a second. customer: Sure, I will wait. agent: I have found a flight ticket for you with a price of 100 and 1 connection. customer: That's perfect, you can proceed the booking. agent: Ok, your reservation has been changed successfully. customer: Thank you for your information. agent: Thank you for reaching our agency. customer: You are welcome.
change
Raymond Smith