no_reservation
Rachel Hernandez
May
16
EWR
14
change
May
Rachel Hernandez
LAS
customer: Hi. agent: Hello, how can I help you? customer: Due to sudden change in my trip to another location, I would like to do some changes in existing my reservation. Can you please help me out? agent: Sure, I am here to help you. May I know your good name? customer: Rachel Hernandez here. agent: Sorry, there is no active reservation on your name in our records. customer: That's ok, thank you for checking. agent: Thank you for contacting us.
no_reservation
Rachel Hernandez