no_reservation
Samantha Thomas
Oct
13
PHX
11
cancel
Oct
Samantha Thomas
DTW
customer: Hi. agent: Hello. How can I help you today? customer: I want to cancel my recent reservation as my plan to meet my old friend got postponed due to my health issues. agent: Sure, I am gleeful to help you with that. customer: Thank you. agent: May I know your name please? customer: I am Samantha Thomas. agent: Please wait for a moment. customer: Sure. agent: There is no active reservation found on your name in our database to cancel. customer: Ok, not an issue. Thank you for your information. agent: Thank you for reaching us, have a great day.
no_reservation
Samantha Thomas