no_reservation
Kathleen Young
June
2
SEA
31
change
May
Kathleen Young
EWR
customer: Hello. agent: Hello. How can I help you? customer: I'm Kathleen Young here, and I want to change my existing reservation, can you please help me? agent: Sure, give me a minute? customer: Ok. agent: I am sorry to inform that there is no reservation found. customer: Ok, that's fine. agent: May I know your name please. customer: Thank you, for your information. agent: Thank you.
no_reservation
Kathleen Young