no_reservation
Betty Phillips
May
10
CLT
8
change
May
Betty Phillips
ORD
customer: Hi. agent: Hello. customer: I want to change an existing reservation due to an emergency, can you please help me? agent: May I know your name to check your reservation? customer: Sure, my name is Betty Phillips here. agent: Ok, please wait. customer: Sure, I will wait. agent: I am sorry to say you that there is no reservation found under your name in our database. customer: Ok, not an issue.Thank you for your information. agent: Welcome Betty Phillips.
no_reservation
Betty Phillips