no_reservation
Paul Martinez
Sept
10
JFK
8
cancel
Sept
Paul Martinez
DFW
customer: Hello. agent: Hello, how may I help you? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: Sure, can I know your name please? customer: My name is Paul Martinez. agent: Ok, please wait for a while. customer: Sure, take your time. agent: Sorry, there is no active reservation found with your name in our records. customer: That's ok, thank you for your information. agent: Most welcome.
no_reservation
Paul Martinez