no_reservation
Angela Turner
May
21
MSP
19
change
May
Angela Turner
SFO
customer: Hello. agent: Hello, how may I help you? customer: I am Angela Turner. I want to change my existing reservation, due to heavy rainfall in Seattle, can you help me in changing? agent: Sure, please wait for a while. customer: Sure, take your time. agent: Sorry Angela, we regret to inform you that there is no active reservation found with your name in our records. customer: That's ok, thank you for your information. agent: My pleasure.
no_reservation
Angela Turner