no_reservation
Nancy Moore
Nov
5
ATL
3
cancel
Nov
Nancy Moore
SEA
customer: Hello. agent: Hello. How can I assist you? customer: I am Nancy Moore. I am planning to cancel my recent reservation, due to health issue. Can you please cancel my ticket? agent: Sure, I am happy to help you. Please wait, I will check your reservation status and let you know. customer: That's fine. agent: Moore, I have not found any reservation under your name in our database. customer: That's not a problem, thank you for your service. agent: You are most welcome.
no_reservation
Nancy Moore