no_reservation
Frank Hall
Jan
21
SFO
19
cancel
Jan
Frank Hall
SEA
customer: Hello. agent: Hello, how may I help you? customer: Owing an emergency, I want to cancel my reservation. Can you help me for that? agent: Sure, can I know your name? customer: My name is Frank Hall. agent: Please wait a moment. customer: Sure, I will wait for your response. agent: Sorry, there is no reservation found on given name. customer: That's ok, thank you for checking. agent: Thank you for reaching us.
no_reservation
Frank Hall