no_reservation
David Brown
Aug
17
DTW
15
change
Aug
David Brown
DTW
customer: Hi. I am David Brown. agent: Hello. customer: Due to health issues, I want to change my existing reservation. agent: How can I assist you today? customer: Can you help me with that? agent: Sure, I will help you with that. Please give me a moment, I will inform you soon. customer: No problem. agent: Thank you for waiting. May I know your good name please for verification process? customer: I have  already mentioned. agent: Sorry David, no reservation has found under your name. Thank you for reaching us. customer: No issue. Thank you. agent: You are welcome, have a good day.
no_reservation
David Brown