no_reservation
Andrew Gonzalez
Sept
4
CLT
2
change
Sept
Andrew Gonzalez
IAD
customer: Hello. agent: Hello, how can I serve you? customer: Will you please assist me to change my existing reservation as my plan to meet my friend got postponed? agent: Sure, I am gleeful to assist you. May I know your name? customer: I am Andrew Gonzalez. agent: Give me a minute. customer: Sure. agent:  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it. customer: Not a big issue, anyhow thank you very much for checking the reservation status. agent: Thank you for reaching us.
no_reservation
Andrew Gonzalez