no_reservation
Kenneth Lopez
June
5
DEN
3
cancel
June
Kenneth Lopez
BOS
customer: Hello. agent: Hello, How can I help you? customer: I would like to cancel my flight reservation as my trip got postponed, can you please help me? agent: Sure, may I know your name? customer: My name is Kenneth Lopez. agent: Ok, please wait a minute. customer: Ok. agent: Thanks for waiting, there is no active reservation on your name. customer: Ok, thank you for the information. agent: Thank you.
no_reservation
Kenneth Lopez