no_reservation
Kenneth Lewis
Dec
2
PHL
30
cancel
Nov
Kenneth Lewis
IAD
customer: Hello. agent: Hello, how may I aid you today? customer: I am Kenneth Lewis. I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: Sure Lewis, I am here to help you out. Please allow me a moment. customer: Sure, take your time. agent: Sorry Kenneth Lewis, there is no active reservation on your name in our database. customer: That's ok, thank you for your information. agent: Thank you for reaching us.
no_reservation
Kenneth Lewis