no_reservation
Charles Edwards
Aug
17
CLT
15
cancel
Aug
Charles Edwards
JFK
customer: Hello. agent: Hello. How may I assist you? customer: I would like to cancel my reservation due to heavy work at my office. Can you help me? agent: Sure, I will help you. May I know on whose name you made the reservation? customer: Please find it with the name Charles Edwards. agent: Charles, no reservation has been found on your name in our database. customer: I guess I have cancelled it before. Anyways, thank you for the information. agent: Thank you for approaching us.
no_reservation
Charles Edwards