no_reservation
Joseph Moore
May
15
ORD
13
cancel
May
Joseph Moore
ORD
customer: Hi. agent: Hello. How may I help you? customer: Owing to an emergency, I want to cancel my reservation. Can you check whether there is any refund policy on my reserved ticket? agent: Sure, I am glad to help you. May I know your name to check your ticket status? customer: Sure, my name is Joseph Moore. agent: Moore, please wait for a moment. customer: Ok. agent: Sorry, no reservation is available by your name. customer: That's ok, thank you. agent: Thank you for contacting us.
no_reservation
Joseph Moore