no_reservation
Virginia Harris
Feb
20
CLT
18
cancel
Feb
Virginia Harris
DEN
customer: Hello. agent: Hello, how can I help you today? customer: I want to cancel my recent reservation, due to my favourite director music lives concert has been cancelled. Can you please help me with cancellation? agent: Sure, we are here to help you. customer: Thanks for accepting my request. agent: To check the reservation list, we need your name. customer: Please check my reservation on the name of Virginia Harris. agent: Ok, please allow me a few minutes. customer: Sure. agent: Thank you for waiting, I have checked the reservation list but no reservation was found on your name. customer: Ok, thanks for your service. agent: Thank you for reaching us.
no_reservation
Virginia Harris