book
Rachel Rodriguez
Oct
27
ATL
25
change
Oct
Rachel Rodriguez
EWR
customer: Hello. agent: Hello, how can I guide you for today? customer: I have reserved a flight ticket on my brother name Rachel Rodriguez to write his exam in New York but suddenly, the exam got postponed to other dates in the month of October, so can you assist me to change my brother ticket booking? agent: Please give me a minute, I will check the status of your existing reservation. customer: Yes, please go ahead. agent: Can you please provide your new journey airport codes? customer: Yes, the new airport codes are from ATL to EWR. agent: Can you please share on what dates you are willing to travel? customer: The exam is in October, so he prefer to travel on 10/25 and after writing the exam return back on 10/27. agent: Here is a flight with ticket fare 100 in Delta airlines with connection 1, would you like me to proceed with the booking? customer: Yes, I am ok to travel in the above mentioned flight, please proceed. agent: Your booking is confirmed with flight number 1026. customer: Thank you for your quick hand help in changing my brother ticket booking. agent: Thank you for contacting us, have a nice day. customer: Welcome.
change
Rachel Rodriguez