no_reservation
Mary Anderson
July
20
MSP
18
change
July
Mary Anderson
SEA
customer: Hello. agent: Hello, how can I oblige you today? customer: Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me in this? agent: Sure, I am here to help you. customer: Thank you. agent: Ok, please provide your name to check the status of your reservation. customer: Sure, Mary Anderson is my name. agent: Ok, please wait for a while. customer: Sure. agent: Thank you for your patience, we are sorry to inform you that there was no reservation found on your given name. customer: No issues, thank you for informing me. agent: Thank you for opting us.
no_reservation
Mary Anderson