no_reservation
George Scott
Oct
25
BOS
23
change
Oct
George Scott
MCO
customer: Hello. agent: Hello, How can I help you? customer: I want to change my reservation, my planned is changed to me my 2nd cousin. agent:  Sure, May I know your name? customer: George Scott, help me to find a flight from Boston MA-BOS. agent: Sorry to tell that there is no reservation on your name. customer: Ok, thank you for the information. agent: Thank you for approaching us.
no_reservation
George Scott