no_reservation
William Martin
July
2
BOS
30
change
June
William Martin
LAX
customer: Hello. agent: Hello, how can I help you today? customer: Please change my active reservation as my meeting was postponed. agent: Sure, let me know your name please. customer: Myself William Martin. agent: Thanks for your name, please wait. customer: Ok. agent: Sorry to say that, no reservation was found on your name to change. customer: Ok, no problem. Thank you. agent: Thank you for choosing us.
no_reservation
William Martin