no_reservation
Virginia Martinez
May
21
IAD
19
change
May
Virginia Martinez
JFK
customer: Hello,. agent: Hello, how can I assist you? customer: I am Virginia Martinez. As my company meeting is postponed, I want to  change my existing reservation. Please help me out. agent: Sure, will you please provide your journey details? Sorry, there is no reservation found on your name. customer: OK, thank you for the information. agent: Thank you.
no_reservation
Virginia Martinez