no_reservation
Edward Gonzalez
May
7
PHL
5
cancel
May
Edward Gonzalez
ORD
customer: Hello. agent: Hello. customer: I am Edward Gonzalez. agent: How may I help you today? customer: Owing to an emergency, I would like to cancel my recent reservation. Will you help me with this? agent: Sure, we are here to help you. customer: Thank you. agent: Sorry to inform you that there is no active reservation found on your given name. customer: Ok, not an issue. Thank you for providing information. agent: Thanks for contacting us.
no_reservation
Edward Gonzalez