no_reservation
John Thomas
Nov
20
JFK
18
cancel
Nov
John Thomas
IAH
customer: Hello. agent: Hello. customer: I am John Thomas. agent: How can I help you today? customer: I need to cancel my reservation, can you help me out please? agent: Sure, I will help you. customer: Ok. agent: Sorry, no reservation found on your name to cancel. customer: That's ok, no problem. Thank you for your help. agent: Welcome, have a nice day.
no_reservation
John Thomas