no_reservation
Sharon Phillips
June
9
PHL
7
change
June
Sharon Phillips
ATL
customer: Hello. agent: Hello, do you need any help from us? customer: Due to my ill health, I would like to change my existing reservation. Please help me out. agent: Sure, could I have your name please? customer: My name is Sharon Phillips. agent: Ok, please allow me a moment. customer: Sure, take your time. agent: Sorry, there is no reservation with your name in our portal to make changes further. customer: Ok, no problem. Thank you for your information. agent: You are welcome, have a great day.
no_reservation
Sharon Phillips