no_reservation
John Harris
Sept
27
MCO
25
cancel
Sept
John Harris
PHX
customer: Hi. agent: Hello. How may I help you? customer: Actually, I have to attend my friends marriage, but due to my busy schedule at office, I can not attend to that function. Can you cancel my ticket? agent: Sure. May I know your name? customer: John Harris is my name. agent: Unfortunately, There is no reservation found with your name. customer: Thank You, for sharing status about reservation. agent: Ok, Thanks for reaching us.
no_reservation
John Harris