no_reservation
George Hernandez
Sept
20
IAH
18
change
Sept
George Hernandez
ATL
customer: Hi. agent: Hello, how can I help you? customer: I just want to change my existing reservation, due to sudden demise of my grand mother. agent: Sure, may I know your name? customer: George Hernandez is my name. agent: Give me a minute for checking. customer: Ok. agent: Sorry, there is no reservation found under the name. customer: That's ok, thank you. agent: Thank you for reaching us.
no_reservation
George Hernandez