no_reservation
Karen Lopez
Sept
25
LAS
23
cancel
Sept
Karen Lopez
OAK
customer: Hi,. agent: Hello, how can I help you? customer:  Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with that? agent: Sure, please provide me your name? customer: I am Karen Lopez. agent: Please wait a minute. customer: Sure. agent: There is no reservation with your name. customer: Ok, no issues. Thanks for the information. agent: Thank you for reaching us.
no_reservation
Karen Lopez