no_reservation
Karen Jones
Apr
9
PHL
7
change
Apr
Karen Jones
BOS
customer: Hello. agent: Hello. customer: Myself Karen Jones. agent: Nice to meet you Jones, how can I assist you at this moment? customer: Due to some weather conditions I would like to change my booking which I have done previously. Can you help me? agent: Sure, I will help you with that. Please give me a moment to check an existing reservation status. customer: Ok. agent: Thank you for waiting. Sorry Jones, I did not came across your name in the reservation list to change it. customer: Oh it's ok. agent: Thank you for choosing us. customer: Thank you for your information. agent: You are welcome. Have a good day.
no_reservation
Karen Jones