no_reservation
Andrew Hill
May
31
ORD
29
cancel
May
Andrew Hill
EWR
customer: Hello. agent: Hello. customer: Owing to an emergency, I want to cancel my reservation. Can you help me out? agent: Sure, I will help you with cancelling your reservation. May I know your good name for checking the existing reservation status? customer: Sure, my name is Andrew Hill. agent: Ok Hill, please give me a moment to check whether the reservation existing or not. customer: Ok. agent: Thank you for waiting. Sorry Hill, I did not came across your name in the reservation list to cancel. customer: Ok fine, thank you for the information. agent: Most welcome. Thank you for contacting us.
no_reservation
Andrew Hill