no_reservation
Rachel Carter
Jan
30
BOS
28
cancel
Jan
Rachel Carter
ATL
customer: Hello. I am Rachel Carter. agent: Hello, how may I help you at this moment? customer: I want to cancel my reservation, due to heavy rainfall in New York. agent: Sure, please wait for a moment. Sorry, there is no ticket found on your name. customer: That's ok, thank you for your information. agent: You are welcome. Thank you for approaching us.
no_reservation
Rachel Carter