no_reservation
Helen Lewis
Oct
28
CLT
26
cancel
Oct
Helen Lewis
EWR
customer: Hello. agent: Hello, how may I help you? customer: Actually my Snooker's competition is postponed, so that I want to cancel my recent reservation. Can you help me? agent: Sure, on whose name you did the reservation? customer: The previous reservation is done under the name of Helen Lewis. agent: Wait a while, kindly. customer: Ok, I will wait for your response. agent:  Sorry, there is no reservation found for the user name in our back end to cancel it. customer: That's fine, no problem. Thank you for your information. agent: Thank you for opting us.
no_reservation
Helen Lewis