no_reservation
Mary Taylor
Mar
2
MSP
29
change
Feb
Mary Taylor
IAH
customer: Hello. agent: Hello, how can I assist you today? customer: Owing to an emergency, I want to change an existing reservation, so please help me in changing the reservation. agent: Sure, may I know your name please? customer: I am Mary Taylor. agent: Ok, please wait for a moment. customer: Ok. agent: Sorry, there was no reservation found with your given name. customer: Not an issue. Thank you. agent: Thank you for opting us.
no_reservation
Mary Taylor