no_reservation
Elizabeth Thomas
May
29
ORD
27
change
May
Elizabeth Thomas
DFW
customer: Hi. agent: Hello, how can I assist you? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, we are glad to help you. May I know your good name? customer: Elizabeth Thomas here. agent: Sorry, there is no active reservation on your name in our records. customer: That's ok, thank you for your help. agent: Thank you for opting us.
no_reservation
Elizabeth Thomas