no_flight
Patrick Parker
July
27
CLT
25
change
July
Patrick Parker
DCA
customer: Hi. agent: Hello. How may I assist you now? customer: Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation. agent: Sure, I will help you with that. Can I know your name to check your previous reservation? customer: Sure, Patrick Parker here. agent: Please be on hold. customer: Sure. agent: I have found your reservation. Can you please provide your new journey airport codes? customer: Sure, I need to depart from CLT to DCA. agent: Ok, may I know your preferable dates of travelling? customer: Sure, my scheduled dates are Jul 25 and Jul 27. agent: Do you have any connection limit? customer: I would prefer a direct flight. agent: Any other preferences do you have? customer: I would prefer a depart time at morning. agent: We are apologize that, there are no direct flights running towards your region with your requested dates of travelling. customer: Ok, no issues. agent: Thank you for reaching us, have a great day. customer: Thank you. agent: Welcome.
no_flight
Patrick Parker