no_reservation
Samuel Turner
Feb
14
IAH
12
change
Feb
Samuel Turner
ATL
customer: Hello. agent: Hello. How may I assist you? customer: I did not get my leaves granted by my officer, so I would like to change my existing reservation. agent: Sure, I will help you before checking your status of your reservation can I have your name? customer: Sure, my name is Samuel Turner. agent: Thanks for giving your name, please wait a moment let me check. customer: Sure, take your time. agent:  Samuel Turner, there is no reservation found under your name. customer: Ok, no issue. agent: Ok, thanks for consulting us. customer: Thank you for your information.
no_reservation
Samuel Turner