no_reservation
Eric Lopez
Jan
2
SFO
31
change
Dec
Eric Lopez
LAX
customer: Hello. agent: Hello, how may I help you? customer: I want to change my reservation due to sudden change in my trip, can you assist me? agent: Sure, may I know your name please? customer: Eric Lopez. agent: Ok, please wait for a moment. customer: Sure. agent: Sorry, there was no reservation found with your given name. customer: No problem, thank you for searching. agent:  Thank you for reaching us.
no_reservation
Eric Lopez