no_reservation
Frank Lee
Oct
26
PHL
24
cancel
Oct
Frank Lee
CLT
customer: Hello. agent: Hello, how can I address you? customer: Owing an emergency, I want to cancel my reservation. Can you help me for that? agent: Sure, please provide your name to fetch your ticket from our database. customer: My name is Frank Lee. agent: Just give me a moment. customer: Sure, I will wait for your response. agent: We regret to inform you that there is no active reservation found on your name. customer: That's ok, thank you for checking. agent: Thank you for contacting us. customer: Welcome, have a nice day.
no_reservation
Frank Lee