no_reservation
Nancy Garcia
July
8
IAH
6
change
July
Nancy Garcia
DCA
customer: Hello. Nancy Garcia here. agent: Hello, how may I help you at this moment? customer: Due to sudden change in my planned location, I would like to change my reservation. Can you please help me out? agent: Please wait for a moment, I will check and get back to you. Sorry, there is no tickets showing on your name. customer: Sure, I will wait for you response. Oh! I think the ticket was not booked properly while I am booking. Thank you for the information. agent: Thank you for reaching us.
no_reservation
Nancy Garcia