no_reservation
Kenneth Hall
Mar
6
IAH
4
cancel
Mar
Kenneth Hall
HOU
customer: Hi. agent: Hello, how may I help you today? customer:  I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me? agent:  Sure, may I know your good name? customer: Kenneth Hall here. agent: Ok, please wait for a minute. customer: Sure. agent: Sorry, there is no active reservation on your name to cancel. customer: No problem, thanks for the information. agent: Thank you for choosing us.
no_reservation
Kenneth Hall