no_reservation
Betty Turner
June
17
ATL
15
change
June
Betty Turner
DTW
customer: Hi. agent: Hello. customer: I am Betty Turner. agent: Betty, how can I assist you? customer:  My business meeting has been postponed, so I would like to change my existing reservation. Can you help me? agent: Sure, please give me a moment to check your ticket status. customer: Ok, take your own time. agent: Sorry, no reservation found by your name. customer: That's fine, no problem. Thank you for checking. agent: Thank you for contacting us.
no_reservation
Betty Turner