no_reservation
Steven Brown
June
3
ATL
1
change
June
Steven Brown
OAK
customer: Hello. agent: Hello, how can I help you at present? customer: I need to change my recent reservation due to postpone of my exams, can you help me? agent: Sure, can I know your good name please? customer: I am Steven Brown. agent:  Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure, take your time. agent: Sorry to say that, there is no active reservation found on your name. customer: Ok, no issues. Thank you for the information. agent: Thank you for choosing us.
no_reservation
Steven Brown