no_reservation
Amy Taylor
May
22
CLT
20
change
May
Amy Taylor
BOS
customer: Hello. agent: Hello, how may I assist you? customer: Please change my existing reservation due to some health issues? agent: May I know your good name? customer: Sure, I am Amy Taylor. agent: Please wait. customer: Sure. agent: There is no reservation found on your given name. customer: Ok, not an issue. Thank you for your information. agent: Thank you for choosing us.
no_reservation
Amy Taylor