no_reservation
Jerry Brown
Apr
5
PHX
3
cancel
Apr
Jerry Brown
HOU
customer: Hi. agent: Hello, how can I help you? customer:  I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out? agent: Sure, I am happy to help you. Can I have your good name? customer: Jerry Brown here. agent: Sorry, there is no active reservation on your name in our records. customer: No problem, thanks for the information. agent: Thank you for choosing us.
no_reservation
Jerry Brown