no_reservation
Mary Hernandez
Apr
18
DTW
16
change
Apr
Mary Hernandez
PHL
customer: Hi. agent: Hello, how may I aid you today? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, may I know your good name? customer: Mary Hernandez here. agent: Ok, please wait for a while. customer: Ok. agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: That's ok, thank you for your help. agent: Thank you for reaching us.
no_reservation
Mary Hernandez