no_reservation
Edward Smith
Apr
11
DEN
9
change
Apr
Edward Smith
DFW
customer: Hello. agent: Hello, how can I help you today? customer: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out in changing my reservation? agent: Sure, I am glad to help you. May I know your name please? customer: Thank you. Myself Edward Smith. agent: Ok, please wait for a while. customer: Sure. agent: Sorry to say that, no reservation was found on your name to change. customer: It's ok, thank you. agent: Thank you for choosing us.
no_reservation
Edward Smith