no_reservation
Carol Williams
Sept
9
ATL
7
cancel
Sept
Carol Williams
IAH
customer: Hello. agent: Hello, how may I assist you with our agency services? customer: I just want to cancel my recent reservation as my trip got postpone due to bad weather conditions. Can you please check the reservation by this name Carol Williams? agent: Oh! That's sad to know. Please mention your good name to check with your existing reservation status. Please be on hold for a moment. customer: Sure. agent: Carol Williams, I am very apologetic to inform you this news, but there is no active reservation found by your name in our agency database. customer: Ok, not an issue. agent: Thank you for connecting with our services. customer: Thank you for your information. agent: Have a great day ahead.
no_reservation
Carol Williams