no_reservation
Jerry Hill
Nov
7
DFW
5
cancel
Nov
Jerry Hill
DEN
customer: Hello, my name is Jerry Hill. agent: Hello, how may I help you today? customer: My business trip was cancelled, so please cancel my reservation. agent: Sure, can you hold on a minute I will get back to you. customer: Ok. agent: Thanks for holding on. We are sorry to say you that we have not found any reservation on your given name. customer: Ok, thank you for your service. agent: Thank you for choosing us.
no_reservation
Jerry Hill