no_reservation
Lisa Moore
June
11
SFO
9
change
June
Lisa Moore
JFK
customer: Hi. agent: Hello. How may I be of your help? customer: Owing to an emergency, I want to change my existing reservation. agent: Sure, I'll try to help you in changing an existing reservation. customer: Thank you. agent: Please share your name to check the reservation list. customer: Sure, Lisa Moore here. agent: Ok, give me some time. customer: Sure. agent: Sorry, there is no active reservation have been found under your name in our database to amend it. customer: Ok, no issues. agent: Thank you for approaching us. customer: Thank you for your information.
no_reservation
Lisa Moore