no_reservation
Sharon Jones
Sept
4
DFW
2
cancel
Sept
Sharon Jones
CLT
customer: Hello. agent: Hello. How may I help you today? customer: Due to heavy rainfall in JFK, I want to cancel my reservation. agent: Can you tell me your name please? customer: I am Sharon Jones. agent: Let me check weather your reservation existed or not. customer: Ok. agent: Sorry Jones, no reservation found by your name. customer: That's fine, thanks for your help. agent: Thank you for contacting us, have a nice day.
no_reservation
Sharon Jones