no_reservation
Paul Green
May
20
EWR
18
cancel
May
Paul Brown
LAX
customer: Hi. agent: Hello. customer: Paul Brown here. agent: How can I assist you now? customer: Can you cancel my flight ticket reservation? agent: Sure Paul Green, I will help you with that. Please be hold on for a moment to check your reservation status. customer: Sure. agent: Sorry Paul Green, no reservation has found under  your name to cancel. customer: Not a problem. Thank you. agent: Thank you for choosing us, have a good day.
no_reservation
Paul Brown