no_reservation
Lisa Perez
Nov
30
IAD
28
cancel
Nov
Lisa Perez
DTW
customer: Hi, I am Lisa Perez. agent: Hello, how may I help you? customer: My cricket match is cancelled, due to some weather issues. Can you help me to cancel my reservation? agent: Sure, I will help you. Please wait a moment. customer: Good to hear that from you. Sure, take your time. agent: Lisa, no reservation has been found on your name in our database. customer: That is fine. Thank you for your help. agent: Thank you for approaching us.
no_reservation
Lisa Perez