no_reservation
Jerry Martin
Feb
15
SEA
13
cancel
Feb
Jerry Martin
PHL
customer: Hi. agent: Hello, do you need any help from us? customer: Owing to an emergency, my live concert got cancelled, so I want to cancel my existing reservation. agent: Sure, could I have your name please? customer: Sure, Jerry Martin here. agent: Ok, please allow me a moment. customer: Sure. agent: Sorry, there is no reservation with your name in our portal to cancel further. customer: Ok, no issues. Thank you for your information. agent: You are welcome, have a great day.
no_reservation
Jerry Martin