no_reservation
Timothy Adams
May
18
PHL
16
change
May
Timothy Adams
CLT
customer: Hello. agent: Hello. How can I aid you? customer: I would like to change my destination airport code, please help me in changing my existing reservation. agent: Sure, We are here to help you. May I know your name? customer: My name is Timothy Adams. agent: Give me a minute. customer: Sure, take your time. agent:  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it. customer: Ok, no problem. Thank you for your information. agent: Thank you for opting us.
no_reservation
Timothy Adams