no_reservation
Frank White
Nov
14
PHL
12
change
Nov
Frank White
LAX
customer: Hello, I am Frank White. agent: Hello, how can I assist you for today Frank White? customer: I want to postpone my trip due to an emergency. Can you aid me in doing some changes in my existing reservation? agent: I am glad to help you about that Frank White. customer: Thank you. agent: Please be on hold for sometime to check the active reservation with your name. customer: Take your time. agent: I regret to say this Frank White, there is no active reservation with your name to change the reservation. customer: No issues. Thank you for checking. agent: You are welcome, thank you for reaching us. customer: You are welcome.
no_reservation
Frank White