no_reservation
Susan Hall
Mar
25
BOS
23
change
Mar
Susan Hall
DEN
customer: Hi. agent: Hello, how can I help you? customer: Can you please change my recent reservation? As my planned trip has been postponed to some other dates. agent: Sure, can you please let me know your name? customer: Sure, my name is Susan Hall. agent: Give me a moment. customer: Sure, take your own time. agent:  Susan Hall. I regret to inform that there is no reservation by your name. customer: That's ok, thank you for giving the information anyways. agent: Thank you for reaching us.
no_reservation
Susan Hall