no_reservation
Susan Hernandez
Dec
13
CLT
11
change
Dec
Susan Hernandez
LAX
customer: Hello. agent: Hello. How can I guide you? customer: I have booked my ticket for my journey to New York, but now I would like to visit Los Angeles for my holiday, can you help me with changing my existing reservation? agent: Sure, can you spare a minute so that I can check your reservation status? customer: Ok, I have booked my previous ticket by the name of Susan Hernandez. agent: Sorry, there is no reservation found on your given name. customer: Oh! That's very sad news for me, thank you for check with my previous booking anyways. agent: I understand, thank you for opting us. customer: Thank you for your humble assistance.
no_reservation
Susan Hernandez