no_reservation
Helen Scott
Apr
1
DTW
30
change
Mar
Helen Scott
JFK
customer: Hi. agent: Hello. How can I help you? customer:  Would it be possible to change my reservation, which I have done with my name? agent: Ok, may I know your name please? customer: Sure, Helen Scott here. agent: I am sorry no reservation found on your name. customer: No issues, thank you for the information. agent: Thank you for choosing us.
no_reservation
Helen Scott