no_reservation
Jacob Gonzalez
May
6
DFW
4
cancel
May
Jacob Gonzalez
SEA
customer: Hi. agent: Hello. How can I render you today? customer: Owing to an emergency, I want to cancel my reservation. Can you check whether there is any refund policy on my reserved ticket? agent: Sure, I am here to help you. May I know on whose name the ticket was reserved formerly? customer: Sure, my name is Jacob Gonzalez. agent: Ok, hold on for a moment. Let me check. customer: Ok. agent: Sorry Jacob, there are no flights reserved on your name formerly. customer: That's ok, thank you. agent: Welcome, thank you for choosing us. Have a great day.
no_reservation
Jacob Gonzalez