no_reservation
Dorothy Anderson
Oct
10
BOS
8
cancel
Oct
Dorothy Anderson
EWR
customer: Hi. agent: Hello, how may I assist you today? customer: Can you help me to cancel my reservation? agent: Sure, may I know your name? customer: Sure, my name is Dorothy Anderson. agent: Please wait a moment. customer: Sure. agent: Sorry, there are no active reservation on your given name to cancel. customer: No issues, thank you for your time. agent: Thank you for reaching our service.
no_reservation
Dorothy Anderson