no_reservation
Steven Brown
Jan
8
JFK
6
cancel
Jan
Steven Brown
OAK
customer: Hello. agent: Hello, how can I guide you for today? customer: I am looking to cancel my recent ticket because the planned trip got cancelled, can you please help me? agent: Sure, I will help you with that. customer: Thank you for accepting my request. agent: May I know your name? customer: Sure, my name is Steven Brown. agent: Please give me a minute, I will check the status of your existing reservation. customer: Sure, take your time. agent: Sorry, there is no reservation found under your name in our database. customer: It's ok, not a problem with that one. Thank you for searching my ticket status. agent: Thank you for contacting us, have a nice day.
no_reservation
Steven Brown