no_reservation
Janet Turner
May
24
MSP
22
change
May
Janet Turner
PHX
customer: Hi. agent: Hello, In what way can I assist you now? customer:  I need to change my existing reservation as my exams got postponed, Can you please help me with that? agent: Sure, I can change your reservation right now. Before that I need to know your good name please? customer: Janet Turner here. agent:  Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure. agent: Sorry to say that, there is no active reservation found on your name. customer: No problem, thanks for the information. agent: Thank you for opting us.
no_reservation
Janet Turner