no_reservation
Karen Davis
Dec
10
IAD
8
change
Dec
Karen Davis
OAK
customer: Hello. agent: Hello. How may I help you? customer: I want to change my existing reservation due to bad weather condition, can you please help me with that? agent: Sure, may I know your name? customer: My name is Karen Davis. agent: Thank you. Please be on hold, let me check your reservation status. customer: Sure. agent: Sorry, there is no reservation found by your name in our database. customer: No problem, thank you. agent: You are most welcome and thank you for choosing us.
no_reservation
Karen Davis