no_reservation
Melissa Roberts
June
11
HOU
9
cancel
June
Melissa Roberts
DTW
customer: Hello. agent: Hello. How can I aid you? customer: I want to cancel my recent reservation, due to some health issue. Can you help me? agent: Sure, We are here to help you. customer: Thank you. agent: Can I know your name? customer: Ok, my name is Melissa Roberts. agent: Please wait a while. customer: Ok, I will wait for your response. agent:  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it. customer: That's fine, no problem. Thank you for your information. agent: Thank you for picking us.
no_reservation
Melissa Roberts