no_reservation
Mark Jones
Jan
22
MSP
20
cancel
Jan
Mark Jones
ATL
customer: Hello. agent: Hello, how can I help you? customer: I want to cancel my recent reservation, can you please help me out? agent: Sure, I'm glad to help you with that. May I know your good name please? customer: Sure, my name is Mark Jones. agent: Ok, please wait while I'll check your reservation status in our database. customer: Ok. agent: Mark Jones, there is no active reservation found under your name to do cancellation. customer: It's ok, thank you for the information. agent: Thank you for choosing us, have a nice day.
no_reservation
Mark Jones