no_reservation
Karen Johnson
Aug
23
IAH
21
cancel
Aug
Karen Johnson
BOS
customer: Hello. agent: Hello. customer: I am Karen Johnson. agent: How may I assist you today? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: Ok, please let me check with your previous booking for a moment. customer: Sure, take your time. agent: Karen Johnson, sorry to tell you that there is no active reservation found by your name. customer: That's ok, thank you for your information. agent: Thank you for choosing us, have a nice day.
no_reservation
Karen Johnson