no_reservation
Charles Martinez
Apr
29
OAK
27
cancel
Apr
Charles Martinez
SEA
customer: Hello. agent: Hello, how can I assist you today? customer: As my exams got postponed to another dates I need to cancel my reservation. Can you please help me out? agent: Sure, may I know your good name? customer: I am Charles Martinez. agent: Please wait for a moment. I will check and get back to you. customer: Ok. agent: Sorry to say that, no reservation was found with your good name. customer: Ok, no problem. Thank you. agent: Thank you for opting us.
no_reservation
Charles Martinez