no_reservation
Kenneth Martinez
June
3
DTW
1
change
June
Kenneth Martinez
EWR
customer: Hello. agent: Hello, how may I support you? customer: I want to change my reservation due to postponed of my exam, so please assist me in changing. agent: Sure, let me check the current status and revert you. customer: Thank you for accepting my request. agent: May I know your name? customer: Sure, my name is Kenneth Martinez from Detroit. agent: Ok, please give me a moment. customer: Sure. agent: We could not find any reservation by the name you provided. customer: No worries, thank you for your service. agent: Thank you for opting us.
no_reservation
Kenneth Martinez