no_reservation
Margaret King
Jan
23
SEA
21
change
Jan
Margaret King
DCA
customer: Hello. agent: Hello, how may I serve you today? customer: I want to change my reservation as my exams got postponed. Can you please help me? agent: Can I know your name please? customer: I am Margaret King. agent: Please wait for a while, let me check and get back to you. customer: Ok. agent: We are sorry to inform, there is no reservation found with your given name. customer: OK, thank you. agent: Thank you for connecting with us.
no_reservation
Margaret King