no_reservation
James Martin
July
9
OAK
7
change
July
James Martin
BOS
customer: Hi, myself James Martin. agent: Hello. James Martin, how can I guide you at this moment? customer: Owing for an emergency, I want to make some changes in my reservation. Can you please do that for me? agent: Sure, I will help you with this. Please be on hold for a moment. customer: Sure, I will wait for your response. agent: James Martin, there is no active reservation found under your name in our database. customer: No problem, thank you for checking. agent: Thank you for utilising our service.
no_reservation
James Martin