no_reservation
Kevin Moore
Nov
7
CLT
5
cancel
Nov
Kevin Moore
PHL
customer: Hi. agent: Hello. How may I help you? customer: I need to cancel my ticket due to my health issue, can you help me? agent: May I know your name please to check the status of your reservation? customer: I am Kevin Moore. agent: Sure, please wait for a moment. customer: Sure. agent: Sorry, there is no reservation matching with your name in our portal. customer: That's ok. Thank you. agent: Thank you for reaching us.
no_reservation
Kevin Moore