no_reservation
Jennifer Martinez
Jan
24
LAX
22
cancel
Jan
Jennifer Martinez
PHL
customer: Hello. agent: Hello, how can I assist you? customer: I want to cancel my recent reservation due to ongoing tornado at my source point. Can you help me with that? agent: Sure, may I know your name for checking? customer: Sure, I am Jennifer Martinez. agent: Give me a minute. customer: Ok. agent: Sorry, there is no reservation found under your name. customer: Ok, no problem. Thank you for your help. agent: Thank you for opting us.
no_reservation
Jennifer Martinez