no_reservation
Janet Perez
Aug
7
MCO
5
cancel
Aug
Janet Perez
IAH
customer: Hello. agent: Hello. How may I aid you today? customer: I want to cancel my reservation as my project got ramp down. Can you help  me with the cancellation? agent: Sure, I will help you with that. customer: Thank you. agent: May I know your name please? customer: I am Janet Perez. agent: I am sorry to say that there is no reservation found under your name. customer: No problem, thank you for the information. agent: Thank you for reaching us.
no_reservation
Janet Perez