no_reservation
Helen Roberts
June
1
JFK
30
change
May
Helen Roberts
IAH
customer: Hello. agent: Hello. How may I assist you at this moment? customer: I am looking to change my travel dates in my past ticket Can you please help me? agent: Sure, I will help you with that. Can you please provide your name to check your previous reservation? customer: Thank you, I am Helen Roberts. agent: Ok, please be on hold to check. We regret to inform you that, there is no reservation on your name in our records. customer: It's ok, thank you for your help. agent: Thank you for contacting us, hope you have a great day.
no_reservation
Helen Roberts