no_reservation
Jessica Martin
May
16
CLT
14
cancel
May
Jessica Martin
SEA
customer: Hi. agent: Hello. Please let me know, What can I do for you? customer: Owing to an emergency, my appointment with dentist got cancelled. So I request you to cancel my existing reservation. agent: Sure, I can help you in that. May I know your name, to check your reservation status? customer: Sure, I have a recent reservation with name Jessica Martin. agent: Thanks for your time. Sorry Jessica Martin, there is no active reservation on your name to cancel it. customer: Ok, not an issue. Thank you for your assistance. agent: Thanks for approaching us.
no_reservation
Jessica Martin