no_reservation
Brenda King
Jan
2
CLT
31
change
Dec
Brenda King
ORD
customer: Hello. agent: Hello. What service do you require from us? customer: I would like to change my reservation as I am leaving for business meet, can you please help me out? agent: Sure, I am ready to help you in changing the ticket details. May I know your name please? customer: Brenda King here. agent: Ok, can you please give me sometime to check the ticket status? customer: Sure. agent: Sorry for the inconvenience, I haven't found any reservation with your name to change the ticket details. customer: Ok no problem, thank you for checking. agent: Most welcome. Have a nice day.
no_reservation
Brenda King