no_reservation
Barbara Nelson
Jan
4
IAD
2
change
Jan
Barbara Nelson
MSP
customer: Hello. agent: Hello, how can I be your guide for today? customer: My name is Barbara Nelson. I already book a flight to St.Paul with business class, can you change my reservation to economy class? agent: Sure, I am here to help you about that Barbara Nelson. customer: Thank you. agent: Please let me check the reservation status with your name in our booking list. customer: Sure, I will wait for your reply. agent: Sorry to say this Barbara Nelson, there is no active reservation with your name in our booking list to change your reservation. customer: Ok, thank you for the information. agent: You are welcome, thank you for choosing our service. Hope you have a nice day ahead.
no_reservation
Barbara Nelson