no_reservation
Mary Lee
Aug
29
DEN
27
cancel
Aug
Mary Lee
ORD
customer: Hi. agent: Hello, how may I support you? customer: I need to cancel my reservation for a client meeting but I have got a sudden call from my friend that one of my friend got met with an accident so I feel to cancel my reservation. Can you please help me out? agent: Sure, will you please let me know on what name your reservation was made formerly? customer: Mary Lee here. agent: Ok, let me check the current status and revert you. customer: Ok. agent: Thanks for waiting, there is no reservation found under the name Mary Lee in our data base. customer: That's ok, thank you for your help. agent: Thank you for opting us.
no_reservation
Mary Lee