no_reservation
Helen Moore
Mar
6
LAX
4
cancel
Mar
Helen Moore
BOS
customer: Hello. agent: Hello, how may I help you? customer: Owing to an emergency, I just want to cancel my recent reservation. Can you please help me? agent: Sure, I am here to help you. May I know your name? customer: My name is Helen Moore. agent: Thank you. Please be on hold for a while, let me check your reservation status in our database. customer: Sure. agent: Sorry, there is no reservation found under your name in our database. customer: Ok, thank you. agent: You are most welcome.
no_reservation
Helen Moore