no_reservation
Margaret Smith
Dec
22
LAX
20
cancel
Dec
Margaret Smith
PHX
customer: Hi. agent: Hello, how may I assist you for today? customer: Owing to an emergency I want to cancel my reservation, can you help me? agent: Sure, may I know your name? customer: Myself Margaret Smith. agent: Sorry to say, no reservation found on your name. customer: No problem, thanks for checking. agent: Thank you for reaching us, have a nice day.
no_reservation
Margaret Smith