no_reservation
Mark Martinez
Feb
3
PHL
1
change
Feb
Mark Martinez
LAS
customer: Hi,. agent: Hello, How can I assist you today? customer: Please could you change my existing reservation owing to an emergency. agent: Sure, I will help you with that. Let me know your name to check your reservation? customer: Ok. My name is Mark Martinez. agent: Please wait a while. customer: Sure. agent: Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: Thanks for your help. agent: Thank you for reaching us.
no_reservation
Mark Martinez