no_reservation
Mary Wilson
Dec
4
OAK
2
change
Dec
Mary Wilson
PHL
customer: Hello,. agent: Hello, How can I help you today? customer: I am Mary Wilson. agent: Ok. customer: I want to change my existing reservation due to some health issues, can you please help me with that? agent: Sure, I will help you with that. Please wait a while. customer: Sure. agent: Thank you for waiting. I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: Ok, not an issue. Thank you for your information. agent: Thank you for choosing us.
no_reservation
Mary Wilson