no_reservation
Susan Robinson
June
5
DTW
3
cancel
June
Susan Robinson
DFW
customer: Hello. agent: Hello, how may I address you today? customer: As my cultural program was cancelled, due to bad weather conditions, I want to cancel my ticket. agent: Ok. To cancel the reservation I need to know your name? customer: Ticket is reserved on my name Susan Robinson. agent: Ok, please wait for a moment. customer: Sure. agent: Thanks for waiting, no reservation found with your name to cancel the reservation. customer: Ok. Thanks for your information. agent: Thanks for approaching us.
no_reservation
Susan Robinson