no_reservation
Catherine Parker
June
17
IAH
15
change
June
Catherine Parker
DTW
customer: Hello. agent: Hello, how may I oblige you? customer: Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates. agent: Sure, we are here to help you. May I know your name to check your details in our database? customer: Sure, my name is Catherine Parker. agent: Ok, please give me a moment. I will check and get back to you with the current status. customer: Sure, take your own time. agent: Sorry to inform you Catherine Parker, there is no active reservation found on your name to proceed further. customer: Oh! May be I have done a wrong booking. I'll recheck it once and get back to you later. Thank you anyways. agent: Thank you for contacting us.
no_reservation
Catherine Parker