no_reservation
Samuel Turner
June
6
OAK
4
cancel
June
Samuel Turner
PHL
customer: Hi. agent: Hello, do you need any assistance from us? customer: Due to floods in my destination place, I cannot complete my trip. So can you please cancel my previous reservation? agent: Sure, please tell me your name. customer: I have reserved my flight ticket with Samuel Turner. agent: Turner, there is no reservation with your name to cancel. customer: Ok, fine thank you for informing me. agent: My pleasure, have a great day.
no_reservation
Samuel Turner