no_reservation
Catherine Green
Oct
5
OAK
3
change
Oct
Catherine Green
CLT
customer: Hello. agent: Hello. Can you please let me know what kind of help do you want from us at this moment? customer: I am Catherine Green. I want to change my ticket reservation that when I am booking a ticket it show's with a 2 lay by flight in my journey but due to an emergency, I need a 1 lay by flight to reach my terminus region, so can you please help me in modifying my recent ticket booking? agent: Yes, I feel euphoric to help you in your ticket modifying. customer: Thank you for considering my request. agent: You are welcome, please wait for a short time to check your previous ticket booking on the name which you have provided to us. customer: Sure, I will for your response. agent: According to your request, I did not came across your name in our confirmation chat list when I checked. customer: Ok. But I got a confirmation mail that your ticket booking is under processing. Can you please recheck once? agent: Ok, I have checked once as per your request that there is no booking found. I think due to some technical issues the process might be stopped. customer: Ok, that's fine. Thank you for your assistance and I am happy with your service. agent: Thank you for employing our service to your requirement. Hope our service serves you better. customer: Yes, you are welcome.
no_reservation
Catherine Green