no_reservation
Donald Edwards
Jan
16
JFK
14
change
Jan
Donald Edwards
HOU
customer: Hello. agent: Hello, how may I aid you today? customer: I am planning to change an existing reservation, due to health issue. Can you please help me out? agent: Sure, I can change your reservation right now. Before that I need to know your good name please? customer: Sure, thank you. My name is Donald Edwards. agent: Please wait a minute. customer: Sure. agent: Sorry, there is no active reservation on your name to change. customer: That's fine, thank you for your service. agent: Thank you for availing us.
no_reservation
Donald Edwards