book
William Phillips
Feb
4
JFK
2
change
Feb
William Phillips
OAK
customer: Hello. agent: Hello. How can I aid you? customer: I want to change an existing reservation, can you please help me in that? agent: Sure. May I know your name? customer: My name is William Phillips. agent: Give  me a minute. customer: Sure. agent: We found a reservation by this name. customer: Ok. agent: Can you please share me your updated journey airport codes? customer: My airport codes are from JFK to OAK. agent: Kindly share me your travelling dates. customer: My journey dates are from Feb 02 to Feb 04. agent: Do you need any break? customer: I am ok with any flight. agent: Could you please share me your specifications about the flight? customer: No, thanks for asking. agent: We found a direct flight with Hawaiian airlines, flight number:1015. customer: Sure, you can proceed for booking. agent: Your flight ticket has been reserved with an economy class. customer: Thanks for your assistance. agent: Thank you for reaching us.
change
William Phillips