no_reservation
Kenneth Young
June
4
PHL
2
change
June
Kenneth Young
JFK
customer: Hello. agent: Hello. How can I aid you? customer: I want to change my destination airport code in my existing reservation, can you please help me out? agent: Sure, We are here to help you. customer: Thank you. agent: May I know your name? customer: Sure, my name is Kenneth Young. agent: Give me a minute. customer: Ok, take your time. agent: Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it. customer: It's ok, thank you for the information. agent: Thank you for reaching us.
no_reservation
Kenneth Young