no_reservation
Joseph Gonzalez
Apr
5
LAX
3
change
Apr
Joseph Gonzalez
AUS
customer: Hi. agent: Hello, how may I assist you today? customer: Would it be possible to change my reservation to new trip dates? agent: Sure, may I know your name for the changing process? customer: Ok, I am Joseph Gonzalez. agent: Thank you, please wait for a moment. customer: Take your time. agent:  Sorry, we couldn't find a reservation on your name to change. customer: It's ok, thank you. agent: Welcome, thank you for reaching us.
no_reservation
Joseph Gonzalez