no_reservation
Emma Smith
Dec
25
LGA
23
cancel
Dec
Emma Smith
BOS
customer: Hi. agent: Hello. customer: Emma Smith here. agent: How can I help you at this moment? customer: I need to cancel my reservation as I need to stay back in own city due to my house has collapsed by Floods. agent: Sure, I will help you with that. Please wait a moment, I will check your reservation status. customer: Ok, take your time. agent: There is no previous reservation available under your name. customer: That's ok, thank you for informing. agent: Thank you for reaching us, have a nice day.
no_reservation
Emma Smith