no_reservation
Christopher Lee
Feb
13
BOS
11
change
Feb
Christopher Lee
DFW
customer: Hello. agent: Hello, how can I help you today? customer: Due to sudden demise of my grandmother, I want to change my existing reservation. Will you aid me in that? agent: Ok. I am here to aid you. customer: Thanks. agent: May I know your name to check the previous reservation? customer: Sure, my name is Christopher Lee. agent: Please, wait for a while. customer: Sure. agent: Thank you for being patience. customer: Ok. agent: There is no active reservation found on your name to change it. customer: No issues, thank you. agent: Thank you for contacting us.
no_reservation
Christopher Lee