no_reservation
Scott Hernandez
June
5
EWR
3
change
June
Scott Hernandez
ORD
customer: Hi, Scott Hernandez here. agent: Hello, how may I aid you today? customer: Due to postponed of my exams, I want to change my existing reservation. Can you please help me? agent: Sure, hold on a moment I will get back to you. customer: Sure. agent: Thanks for holding on, we have not found  any reservation on your given name. customer: Ok, not a problem. Thanks for your service. agent: Thanks for choosing us.
no_reservation
Scott Hernandez