no_reservation
Brandon Scott
June
20
DCA
18
change
June
Brandon Scott
BOS
customer: Hi. agent: Hello, how may I help you? customer: Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. agent: Sure, may I know your name? customer: Brandon Scott is my name. agent: Ok, please wait for a while. customer: OK. agent: Sorry, there is no reservation found on your name. customer: Ok, no problem. agent: Thank you for contacting us. customer: Thanks for the information.
no_reservation
Brandon Scott