no_reservation
Susan Clark
June
19
IAH
17
change
June
Susan Clark
DCA
customer: Hi. agent: Hello, how may I aid you today? customer: I need to change my existing reservation as my exams got postponed, Can you please help me with that? agent: Sure, may I know your good name? customer: Susan Clark here. agent: Ok, please wait for a minute. customer: Sure. agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: No issue, thanks for the information. agent: Thank you for opting us.
no_reservation
Susan Clark