no_reservation
Brian Martinez
Aug
3
IAH
1
change
Aug
Brian Martinez
DFW
customer: Hello. agent: Hello, how can I aid you at this time? customer: My grand mother's surgery was postponed, due to some personal problem. So, please change my existing reservation. agent: Sure, we will help you. customer: Thank you. agent: May I know your name to check your details? customer: I am Brian Martinez. agent: Ok, let me check. customer: Ok. agent: Brian Martinez, we have tried to search your reservation to change but there is no reservation found on your name. customer: Ok. Thanks for sharing the information. agent: Thank you for contacting us.
no_reservation
Brian Martinez