no_reservation
Amy Gonzalez
Jan
3
PHX
1
cancel
Jan
Amy Gonzalez
ATL
customer: Hi. agent: Hello, how may I aid you? customer: Can you help me in cancelling my recent reservation, as my business trip is postponed? agent: Sure, I am glad to help you.May I know your name? customer: Check under the name Amy Gonzalez. agent: Please give me a moment to check your ticket status. customer: Sure, I will stand by. agent: Sorry Amy Gonzalez, no reservation is available by your name. customer: That's ok, thank you for checking. agent: Thank you for reaching us.
no_reservation
Amy Gonzalez