no_reservation
Scott Martinez
May
28
EWR
26
change
May
Scott Martinez
JFK
customer: Hello, Scott Martinez here. agent: Hello. How can I assist you today? customer: Due to my ill health, I couldn't make my trip to Dallas. Can you please help me by changing the existing reservation? agent: Sure, please give me a moment. Thank you for waiting. There is no reservation found under your name. customer: It's ok, not an issue. May be something went wrong while booking. agent: Thank you for reaching us, have a great day. customer: Anyway, thank you for providing information.
no_reservation
Scott Martinez