no_reservation
Nicholas Phillips
Sept
1
BOS
30
cancel
Aug
Nicholas Phillips
EWR
customer: Hi. agent: Hello. How may I assist you? customer:  I want to cancel my recent reservation, because I want to travel  with my friends by road. agent: Sure, I am here to help you with your concern. Can I have your name please to check your reservation status? customer: Nicholas Phillips is my name. agent: Please hold on a moment. customer: Ok. agent: Nicholas Phillips, no reservation has been found on your name in our database. customer: That's ok, thank you. agent: Thank you for choosing us.
no_reservation
Nicholas Phillips