no_reservation
Gregory Smith
Jan
16
LAX
14
change
Jan
George Smith
EWR
customer: Hello. agent: Hello. How can I assist you? customer: I want to  change my existing reservation due to an emergency. Can you help me? agent: Sure, may I know your name please to check the reservation status? customer: Sure, I am Gregory Smith. agent: Smith, there is no reservation found with your details. customer: Ok, not a problem. Thank you for your information. agent: Thank you for contacting us.
no_reservation
George Smith