no_reservation
Mark Scott
Mar
29
EWR
27
change
Mar
Mark Scott
DCA
customer: Hello, I am Mark Scott. agent: Hello. How can I help you? customer: Due to heavy rainfall my event was postponed. Could you please help me with changing my existing reservation? agent: Ok, please wait. customer: Ok. agent:  Sorry, no reservation found on your name. customer: No problem, thank you for the information. agent: Thank you.
no_reservation
Mark Scott