no_reservation
Frank Moore
May
13
ORD
11
cancel
May
Frank Moore
HOU
customer: Hello. agent: Hello. How may I help you? customer: Owning to an emergency, I want to cancel my recent reservation. Can you please help me out? agent: Sure, I will help you. May I know your name please? customer: Sure, my name is Frank Moore. agent: Frank, wait a moment. customer: Sure, take your time. agent: Sorry to say, no reservation has been found on your name in our database. customer: Ok, no problem. agent: Thank you for choosing our service. customer: Thank you for your information.
no_reservation
Frank Moore