no_reservation
Pamela Jones
Jan
5
LAS
3
change
Jan
Pamela Jones
LGA
customer: Hello. agent: Hello. How can I help you? customer: My scheduled examination dates has been postponed, could you please help me with changing my recent reservation? agent: Yes, can I know your name for checking your previous reservation? customer: My reservation was done under the name Pamela Jones. agent: Sorry to inform you that there is no reservation found on your name. customer: That's ok, not an issue. agent: Thank you for consulting us. customer: Anyways, thank you for the information.
no_reservation
Pamela Jones