no_reservation
Jessica Perez
Sept
23
PHL
21
cancel
Sept
Jessica Perez
ORD
customer: Hello. agent: Hello, how can I assist you today? customer: As my meeting got postponed with my client, can you please help me in cancelling my existing reservation? agent: Sure, I am here to help you with that, can I know your good name to proceed further? customer: I am Jessica Perez. agent: Thank you. Please be online for a while. I will check your reservation status and get back to you. customer: Sure, take your time. agent:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: Ok, no issues. Thank you for the information. agent: Thank you for reaching us.
no_reservation
Jessica Perez