no_reservation
Dorothy Rodriguez
Apr
18
BOS
16
cancel
Apr
Dorothy Rodriguez
CLT
customer: Hello. agent: Hello. What help do you require from our agency? customer: Can you help me in cancelling my recent reservation? agent: Sure, I am happy to help you with the ticket cancellation process. customer: Thank you. agent: Can you please tell me your name to check your ticket status? customer: I am Dorothy Rodriguez. agent: Ok, please give me a second. customer: Sure. agent: I regret to tell you, there is no reservation found with your name to cancel. customer: Its ok, thank you. agent: You are most welcome. Thank you for choosing us.
no_reservation
Dorothy Rodriguez