no_reservation
Matthew Smith
Mar
9
OAK
7
cancel
Mar
Matthew Smith
BOS
customer: Hi. agent: Hello. In which way I can help you at this moment? customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me? agent: Sure, I will help you with that. Can you please mention your name for further process? customer: Matthew Smith here. agent: Ok, please hold on a moment. customer: Ok. agent: There is no previous reservation available under your name. customer: Not a big issue, anyhow thank you very much for checking the reservation status. agent: Thank you for reaching us.
no_reservation
Matthew Smith