no_reservation
Susan Baker
May
2
DTW
30
cancel
Apr
Susan Baker
DCA
customer: Hi,. agent: Hello, how can I amend you? customer: I want to cancel my recent reservation due to medical emergency, can you help me out? agent: Sure, I am gleeful to help you. customer: Thank you. agent: May I know your name please? customer: Myself Susan Baker. agent: Please wait for a while. customer: Sure. agent: Thanks for being on hold, there is no reservation found on your name. customer: Ok, thanks for your quick response. agent: Thanks for opting us, have a good day.
no_reservation
Susan Baker