no_reservation
Cynthia Jones
Nov
20
BOS
18
cancel
Nov
Cynthia Jones
EWR
customer: Hi. agent: Hello. customer: I am Cynthia Jones. agent: How may I help you? customer: Can you please help me to cancel my reservation as my exams got cancelled? agent: Sure, I am happy to help you with the ticket cancellation. customer: Thank you. agent: Please give me a minute to check the ticket status. customer: Sure. agent: Sorry to inform you, there is no active reservation with your name to cancel the ticket. customer: Not an issue, anyways thank you for the information. agent: Most welcome, thank you for approaching our travel agency.
no_reservation
Cynthia Jones