no_reservation
Kathleen Nelson
May
20
HOU
18
cancel
May
Kathleen Nelson
ORD
customer: Hello. agent: Hello. customer: I am Kathleen Nelson. agent: How can I assist you now? customer: I want to cancel my reservation, due to heavy rainfall in New York. agent: Ok, please wait for a while. customer: Sure. agent: Sorry, there is no reservation found on your name. customer: That's ok, thank you for your information. agent: You are welcome, have a nice day.
no_reservation
Kathleen Nelson