no_reservation
James Evans
Apr
27
JFK
25
change
Apr
James Evans
DTW
customer: Hello. agent: Hello, how may I help you? customer: I am planning to change an existing reservation, due to health issue. Can you please help me out? agent: Sure, may I know your name please? customer: My name is James Evans. agent: Please wait a while. customer: Sure. agent: Thank you for your time, we did not find any active reservation in your name to make changes further. customer: That's fine, thank you for your service. agent: Thank you for availing us.
no_reservation
James Evans