no_reservation
Kenneth Brown
Jan
7
ATL
5
change
Jan
Kenneth Brown
BOS
customer: Hello. agent: Hello, how can I support you today? customer: I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation? agent: Sure, I am perky to help you. May I know your name please? customer: Myself Kenneth Brown. agent: Ok, please wait for a few minutes. customer: Sure. agent: Thank you for waiting, no reservation was found based on your name in our records. customer: It's ok, thank you. agent: Thank you for choosing us.
no_reservation
Kenneth Brown