no_reservation
Jessica Thomas
Oct
28
ORD
26
cancel
Oct
Jessica Thomas
IAD
customer: Hi. agent: Hello. customer: I want to cancel my reservation which is done recently due to some heavy floods at Denver, can you please help me? agent: Sure, I will help you. Please let me know with the name that used for the booking. customer: Sure, my name is Jessica Thomas. agent: Please allow me a minute of your time. customer: Sure, I will wait. agent: Thank you. Jessica Thomas, I am really sorry to inform you that there is no booking done on your name. customer: Ok, no problem. agent: Thank you for understanding. customer: Thank you for your service. agent:  Thank you for reaching us. Have a great day.
no_reservation
Jessica Thomas