no_reservation
Mary Wilson
Dec
4
LGA
2
change
Dec
Mary Wilson
BOS
customer: Hi. agent: Hello, how may I assist you? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, may I know your good name please? customer: Mary Wilson here. agent: Please wait for a moment. customer: Ok. agent: Sorry, there is no reservation found on your name in our database to change. customer: That's ok, thank you for your help. agent: Thank you for approaching us.
no_reservation
Mary Wilson