no_flight
Jacob Hill
Aug
11
BOS
9
change
Aug
Jacob Hill
DTW
customer: Hello. agent: Hello, how can I help you? customer: Can you please change my existing reservation as my plan to go for holiday trip got postponed? agent: Sure, I'm glad to help you with that. Can I have your good name please? customer: I am Jacob Hill. agent: Ok, please allow me a minute to check your reservation status. customer: Sure, take your time. agent: Jacob Hill, I found your reservation details. Can you please provide your respective source and destination airport codes? customer: I wish to board from BOS to reach DTW. agent: Can you please provide your departure and arrival travel dates? customer: My planned journey dates are Aug 09 and Aug 11. agent: May I know your class and airline preference please? customer: I would prefer only well known airlines such as AA, UA, Delta or Hawaiian. I am comfortable with any class. agent: Fine, please let me know if you have any time concerns. customer: I prefer to depart in the afternoon time. agent: How may connections are you expecting in between your journey? customer: I am ok with either direct flight or single connecting flight. agent: Ok, please wait for a while. customer: Sure. agent: Sorry, there are no flights available for you on those dates with your given details. customer: Ok, no problem. Thank you for the information. agent: Thank you for reaching us, have a nice day.
no_flight
Jacob Hill