no_reservation
John Miller
Jan
23
DFW
21
change
Jan
John Miller
BOS
customer: Hello. agent: Hello, how may I render you today? customer: Owing to an emergency, my business meeting has been cancelled. agent: Ok. customer: Can you please help me ? agent: Sure, I will help you. customer: Ok. agent: May I know that do you want to cancel your reservation or change your reservation? customer: I want to change my existing reservation. agent: Ok, may I know that on which name the reservation had done? customer: I am John Miller. agent: Please wait. customer: Sure. agent: There is no reservation found on your specified name. customer: Ok, no worries. agent: Thank you for choosing us. customer: Thank you.
no_reservation
John Miller