no_reservation
Katherine Collins
Apr
10
PHX
8
cancel
Apr
Katherine Collins
SEA
customer: Hello. agent: Hello. customer: My name is Katherine Collins. agent: How may I guide you today? customer: Owing an emergency, I want to cancel my reservation. Can you help me for that? agent: Sure, I will help you with that. Please wait for a while. customer: Sure, I will wait for your response. agent: I am sorry to say that there is no reservation found under your name. customer: That's ok, thank you for checking. agent: Thank you for your contacting us. customer: Welcome.
no_reservation
Katherine Collins