no_reservation
Jack Clark
June
8
ORD
6
cancel
June
Jack Clark
JFK
customer: Hello. agent: Hello. How can I help you? customer: My grandfather is in Hospital, so I want to cancel my reservation. agent: May I know your name for cancelling reservation? customer: Jack Clark here. agent: Sure, please wait a moment. customer: Ok. agent: No reservation found on your name Jack Clark. customer: Thank you for helping me. agent: Thank you for contacting us.
no_reservation
Jack Clark