no_reservation
Gary Wright
Feb
11
DTW
9
change
Feb
Gary Wright
AUS
customer: Hello. agent: Hello, how may I assist you now? customer: I would like to change my recent reservation due to some personal issues, will you help me with that? agent: Ok, may I know your good name to check with your reservation status? customer: Thank you for accepting my request, myself Gary Wright. agent: I am very sorry to say, but there is no active reservation found by your name Gary Wright. customer: Ok, not an issue. Thank you for your information. agent: Thank you for choosing us.
no_reservation
Gary Wright