no_reservation
Melissa Brown
July
22
JFK
20
change
July
Melissa Brown
PHL
customer: Hi. agent: Hello, how can I help you? customer: I need to change my existing reservation as my exams got postponed, Can you please help me with that? agent: Sure, may I know your name please? customer: Melissa Brown here. agent: Ok, please wait for a while. customer: Sure. agent: Sorry, there was no reservation found with your given name. customer: Ok, no problem. Thanks for your information. agent: Thank you for opting us.
no_reservation
Melissa Brown