no_reservation
Matthew Clark
Aug
22
SFO
20
change
Aug
Matthew Clark
ATL
customer: Hi. agent: Hello. How may I help you today? customer: Owing to an emergency, my FIFA tournament got postponed, so I want you to change my existing reservation. agent: Sure, may I know your name? customer: Sure, Matthew Clark here. agent: Please wait a moment. customer: Sure. agent: Sorry, there are no active reservations on your given name to change. customer: Ok, no issues. Thank you for your assistance. agent: Thank you for reaching our service.
no_reservation
Matthew Clark