no_reservation
Shirley Thompson
May
19
ATL
17
change
May
Shirley Thompson
ATL
customer: Hello. agent: Hello, how may I help you? customer: I'm Shirley Thompson, want to change my reservation because I have some urgent work  on my previous reservation dates. Can you change my reservation? agent: Sure, please wait for a while, I will check and revert you back. customer: Ok. agent: Sorry Shirley, there is no reservation found with your name in our records. customer: It's ok, thank you for your information. agent: You are most welcome.
no_reservation
Shirley Thompson