no_reservation
James Garcia
July
20
LAS
18
cancel
July
James Garcia
DTW
customer: Hello. agent: Hello, how can I aid you today? customer: Unfortunately my exams was postponed so I want to cancel my reservation, can you please help me to cancel my reservation? agent: Sure, we are happy to help you. May I know your name please? customer: My name is James Garcia. agent: Ok, James Garcia, please give me a minute. customer: Ok. agent: Thank you for waiting, we are sorry to notify you that no reservation has found based on your name. customer: Ok, no problem. agent: Thanks for picking us, have a nice day. customer: Thanks for your help.
no_reservation
James Garcia