no_reservation
Katherine Rodriguez
Apr
30
CLT
28
change
Apr
Katherine Rodriguez
AUS
customer: Hi. agent: Hello, how may I assist you now? customer: Due to some issues, I am willing to change my existing reservation. Can you please help me for this? agent: Ok, may I know your name to check with your booking status? customer: I am Katherine Rodriguez. agent: Katherine Rodriguez, please wait for a moment. customer: Sure. agent: I am very apologetic to inform you this news, but there is no active reservation found by your name in our agency database. customer: That's ok, thank you for checking. agent: Thank you for approaching our agency services.
no_reservation
Katherine Rodriguez