no_reservation
Virginia Young
Aug
23
DTW
21
change
Aug
Virginia Young
HOU
customer: Hello. agent: Hello. How may I assist you today? customer: I am looking to change my travelling details in my recent ticket, can you please help me to modify? agent: Sure, I will help you with that, may I know your name please? customer: My name in the past ticket is Virginia Young, so please check with that. agent: Young, please hold on for a moment to check your previous reservation status. customer: Ok, take your time. agent: Young, I did not find any reservation with your name in my database. customer: It's ok, no issues. agent: Thank you for reaching us. customer: Anyway's thank you for checking.
no_reservation
Virginia Young