no_reservation
Kenneth Lee
Feb
5
IAD
3
cancel
Feb
Kenneth Lee
AUS
customer: Hi. agent: Hello, how can I assist you now? customer: Could you please help me to cancel my recent reservation as my trip dates got postpone due to heavy rains? agent: Sure, I am here to help you. customer: Thank you. agent: To check the reservation list, we need your name. customer: I am Kenneth Lee. agent: Thanks for your name, please wait. customer: Sure. agent: Thank you for waiting, no reservation was found on your name in our database. customer: Ok, not an issue. Thank you for your information. agent: Thank you for reaching us.
no_reservation
Kenneth Lee