no_reservation
John Thomas
Mar
23
HOU
21
cancel
Mar
John Thomas
BOS
customer: Hi. agent: Hello, how can I help you? customer: Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that? agent:     Sure, I am here to help you. customer: Thank you. agent: May I know your name please? customer: Sure, I am John Thomas. agent: Ok, wait a minute please. customer: Sure. agent: Thank you for waiting. customer: My pleasure. agent: Sorry to say no reservation found on your name. customer: Ok, I will search through another airline. agent: Thank you for reaching us, have a nice day. customer: Thank you for helping me.
no_reservation
John Thomas