no_reservation
Jacob Taylor
Aug
25
IAH
23
cancel
Aug
Jacob Taylor
LGA
customer: Hello. agent: Hello. How may I assist you? customer: I want cancel my recent reservation, due to heavy rainfall. Can you please help me with this? agent: Sure, I am happy to help you. Please wait for a while, I will check your reservation status in our database and let you know. customer: Ok. agent: For checking, may I know your name? customer: Sure, my name is Jacob Taylor. agent: Taylor, I did not find any reservation under your name in our database. customer: Ok, not an issue. Thank you for the information. agent: You are welcome and thank you for reaching us.
no_reservation
Jacob Taylor