no_reservation
Eric Gonzalez
Sept
13
MCO
11
cancel
Sept
Eric Gonzalez
ORD
customer: Hello. agent: Hello. How can I assist you today? customer: I just want to cancel my recent reservation, due to my exams has been cancelled. Can you please help me with cancellation? agent: Sure, may I know your name to check for the previous reservation? customer: Thanks for considering my request, please check my reservation on the name of Eric Gonzalez. agent: Please allow me a moment. customer: Sure. agent: There is no reservation found under your name in our data base. customer: Ok, no problem. Thank you. agent: Thank you for contacting us.
no_reservation
Eric Gonzalez