no_reservation
Raymond Martin
Mar
29
ORD
27
cancel
Mar
Raymond Martin
ATL
customer: Hello. agent: Hello, how may I aid you? customer: Owing to an emergency, I want to cancel my recent reservation. Can you help me? agent: Sure, may I know your name please? customer: Sure, I am Raymond Martin. agent: Wait a while, kindly. customer: Sure. agent:  Sorry, there is no reservation found for the user name in our back end to cancel it. customer: That's fine, no problem. Thank you for your information. agent: Thank you for reaching us.
no_reservation
Raymond Martin