no_reservation
Matthew Perez
Mar
15
JFK
13
cancel
Mar
Matthew Perez
PHL
customer: Hello. agent: Hello, how may I aid you? customer: I was fallen sick due to which I would like to cancel my journey. Can you please cancel my reservation? agent: Sure, could you please provide your name to check your reservation status? customer: My name is Matthew Perez. agent: Ok, please hold on for a moment I will check your details and proceed further. customer: Ok. agent: Sorry to say, there is no reservation on your name in my database. customer: It's ok, no issues. Thank you for the information. agent: Thank you for reaching us, have a nice day.
no_reservation
Matthew Perez