no_reservation
Laura Edwards
Feb
13
JFK
11
cancel
Feb
Laura Edwards
LAX
customer: Hello. agent: Hello, how may I address you today? customer: Due to heavy rains my tournament has been postponed. Can you please cancel my recent reservation? agent: Sure, let me know your name to cancel your reservation? customer: Laura Edwards is my name. agent: Ok, please wait for a moment. I will check the reservation list and let you know the information. customer: Sure. agent: Thanks for waiting, no reservation found with your name to cancel your reservation. customer: Ok, no issue. Thanks for your response. agent: Thanks for approaching us.
no_reservation
Laura Edwards