no_reservation
Daniel Allen
Feb
4
SFO
2
cancel
Feb
Daniel Allen
DEN
customer: Hi. agent: Hello, how can I amend you today? customer: I am Daniel Allen. agent: May I know your good name please? customer: I just want to cancel my reservation due to heavy rain fall. agent: Sure, please wait for a while, I will check with the reservation list and revert to you. customer: Sure. agent: Thanks for waiting, Sorry we couldn't find any reservation on your name. customer: Not an issue. agent: Thank you for choosing us. customer: Thank you for your help.
no_reservation
Daniel Allen