no_reservation
Katherine Martinez
Mar
25
LAX
23
cancel
Mar
Katherine Martinez
IAD
customer: Hello. agent: Hello. How may I be of your assistance? customer: Can you please help me to cancel my reservation due to heavy rains at my place? agent: Sure, I'll help you in cancellation. customer: Thank you. agent: Could you please let me know your name to check the reservation status? customer: Sure, my name is Katherine Martinez. agent: Thank you for providing your name, please wait a moment. customer: Sure. agent: Thank you for waiting, I have checked the reservation list to cancel your ticket but there is no reservation found by this name. customer: Not an issue, thank you for informing me. agent: Thank you for choosing us.
no_reservation
Katherine Martinez