no_reservation
Michelle Smith
Mar
30
DFW
28
change
Mar
Michelle Smith
EWR
customer: Hello. agent: Hello, how can I serve you now? customer: Owing to an emergency, I want to change an existing reservation, could you help me in changing the reservation? agent: Sure, may I know your good name please? customer: I am Michelle Smith. agent: Ok, please wait for a moment. customer: Sure. agent: Sorry to say that, there is no active reservation found on your name. customer: Not an issue. Thank you. agent: Thanks for choosing us, have a good day.
no_reservation
Michelle Smith