no_reservation
Catherine Perez
Aug
16
CLT
14
cancel
Aug
Catherine Perez
AUS
customer: Hi. agent: Hello, how can I best serve you now? customer: I need to cancel my ticket due to my health issue, can you help me? agent: Sure, I can cancel your reservation right now. Before that I need to know your good name please? customer: I am Catherine Perez. agent: Ok, please wait for a while. customer: Sure. agent: We are sorry to say that, there is no active reservation found on your name. customer: That's ok. Thank you for your service. agent: Thanks for approaching us, wish you a nice day.
no_reservation
Catherine Perez