no_reservation
Kevin Turner
Jan
10
CLT
8
cancel
Jan
Kevin Turner
EWR
customer: Hello. agent: Hello, how can I help you today? customer: Can you please help me in cancelling my recent reservation? agent: Sure, can I have your name please? customer: Myself Kevin Turner. agent: Ok, please wait for a while. customer: Ok, I will wait. agent: Thanks for waiting, there is no active reservation on your given name. customer: That's ok, thanks for checking. agent: Thank you for opting us.
no_reservation
Kevin Turner