no_reservation
Margaret Allen
June
9
PHX
7
cancel
June
Margaret Campbell
LAX
customer: Hi. I am  Margaret Campbell. agent: Hello, How can I help you? customer: I want to cancel my reservation due to heavy snow storm. Can you help me in cancelling ticket? agent: Sure, Please wait a second. customer: ok. agent: Sorry, No reservation found on your name. Thank you for reaching us. customer: OK, thank you for your help.
no_reservation
Margaret Campbell