no_reservation
Janet Carter
Dec
12
EWR
10
change
Dec
Janet Carter
JFK
customer: Hi. agent: Hello. How can I assist you today? customer: My trip was postponed and I want to change my reservation, can you help me? agent: Sure, will you provide your name? customer: My name is Janet Carter. agent: Unfortunately, there is no reservation found under your name. customer: Not a problem. Thank you for checking. agent: Welcome, have a great day.
no_reservation
Janet Carter