no_reservation
Nancy Lopez
Apr
7
DEN
5
cancel
Apr
Nancy Lopez
LAX
customer: Hi. agent: Hello. How may I aid you? customer: Owing to an emergency I want to cancel my reservation, can you help me? agent: Sure, can you help me with your name to proceed? customer: Myself Nancy Lopez. agent: Please wait for a moment to check your details. customer: Sure. agent: Sorry, no reservation found on your name. customer: No problem, thanks for checking. agent: Thank you for choosing us, have a nice day.
no_reservation
Nancy Lopez