no_reservation
Justin Nelson
Feb
15
OAK
13
change
Feb
Justin Nelson
IAD
customer: Hi. agent: Hello. How can I assist you today? customer: As I have planned a holiday trip with my friends but, suddenly I need to attend a client meeting at head quarters, so I need to change my reservation. Can you please be my helping hand in changing my reservation? agent: Sure, may I know your name to check the reservation on your name? customer: The reservation has been done with name of Justin Nelson. agent: Please wait for a couple of moments, I will check and revert to you. customer: Ok. agent: Thank you for waiting, there is no active reservation found on your name. customer: Ok, no problem. Thank you for the information. agent: Thank you for contacting us.
no_reservation
Justin Nelson