no_reservation
John Lee
Feb
7
MCO
5
cancel
Feb
John Lee
HOU
customer: Hello. agent: Hello,. How shall I help you? customer: Due to weather problems I  need to cancel my recent reservation. agent: Please wait for a while. customer: Can you help me for cancel please? agent: Please specify your name? customer: I am John Lee. agent: I'm sorry, reservation not found. customer: Ok, no issues. agent: Thanks.
no_reservation
John Lee