no_reservation
Gregory Nelson
Aug
31
DEN
29
change
Aug
Gregory Nelson
CLT
customer: Hello. agent: Hello. How can I assist you today? customer: I want to change my reservation, due to heavy rainfall in Seattle, can you help me? agent: Sure, may I know your name to check for the previous reservation? customer: My name is Gregory Nelson. agent: Please allow me a moment while I check for the reservation status. customer: Sure, take your time. agent: Gregory Nelson, there is no reservation found under your name. customer: That's ok, thank you for your information. agent: Thank you for contacting us.
no_reservation
Gregory Nelson