no_reservation
Laura Green
Aug
22
BOS
20
change
Aug
Laura Green
OAK
customer: Hello. agent: Hello, how can I aid you? customer: I want to change my existing reservation, due to some health issue. Can you please help me out? agent: Sure, can you please let me know your name to check with the reservation status? customer: My travelling dates are Aug 20 and Aug 22. agent: May I know your name to check with the reservation status? customer: My name is Laura Green. agent: Sorry, there is no active reservation found under your name to amend. customer: That's ok, thank you for checking. agent: Thank you for reaching us.
no_reservation
Laura Green