no_reservation
Kevin Scott
Mar
20
ORD
18
change
Mar
Kevin Scott
PHL
customer: Hello. agent: Hello. How can I aid you? customer: I already have an reservation to attend a meeting, due to some problems meeting place has been changed. So I need a few changes in my reservation. Can you please help me to change it? agent: Sure, may I know your name to check for the details? customer: Sure, my name is Kevin Scott. agent: Please allow me a moment to check for the status. customer: Sure. agent: Thank you for waiting. Sorry, there is no active reservation have been found under your name in our database to amend it. customer: Ok, thanks for your help. agent: Thank you for reaching us.
no_reservation
Kevin Scott