no_reservation
Catherine Baaker
May
15
ORD
13
cancel
May
Catherine Baker
PHX
customer: Hello. agent: Hello, how may I serve you today? customer:  I am Catherine Baker want to cancel my reservation owing a n emergency. agent: Sure, please wait for a while. customer: Ok. agent: Sorry, there is no reservation found on your given name. customer: Thank you for your help. agent: Thanks for choosing us.
no_reservation
Catherine Baker