no_reservation
Christine Thompson
Apr
27
DCA
25
cancel
Apr
Christine Thompson
PHX
customer: Hello. agent: Hello, How can I help you now? customer: I want to cancel my reservation, because my holiday trip is cancelled due to bad weather. Can you help me with that? agent: Sure, I am here for your service. May I know your name please? customer: I am Christine Thompson. agent: Ok, please wait for a second, I will get back to you shortly. customer: Sure. agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: Ok, no problem. Thanks for the information. agent: Thanks for receiving our service regarding cancellation process.
no_reservation
Christine Thompson