no_reservation
Charles Clark
Dec
2
ORD
30
change
Nov
Charles Clark
JFK
customer: Hi. agent: Hello. How can I help you today? customer: Due to some issues, I am willing to change my existing reservation. Can you please help me for this? agent: Sure, I am here to help you with that, can I know your good name to proceed further? customer: Please check under the name Charles Clark. agent: Sorry to inform you that there is no active reservation on your given name. customer: That's ok, thank you. agent: Thank you for reaching us.
no_reservation
Charles Clark