no_reservation
Donna Lopez
May
30
OAK
28
cancel
May
Donna Lopez
DCA
customer: Hello. agent: Hello, how best I can aid you at present? customer:  I would like to cancel my flight reservation as my trip got postponed, can you please help me? agent: Sure, I am here to help you with cancellation. customer: Thank you. agent: Can I have your good name please? customer: Donna Lopez. agent: Ok, please wait for a while. customer: Sure. agent: Sorry to say that, there was no reservation found on your name to cancel it. customer: That's ok, thank you for checking. agent: Thank you for approaching us.
no_reservation
Donna Lopez