no_reservation
Virginia Williams
May
5
BOS
3
change
May
Virginia Williams
PHL
customer: Hello. agent: Hello, how may I assist you today? customer: I want to change my reservation because my exam has been postponed, can you assist me? agent: Sure, I am here to help you with that. customer: Thank you. agent: May I know your good name please? customer: Virginia Williams. agent: Please wait for a moment. customer: No problem take your own time. agent: Sorry Williams, there is no reservation found as per your name in our database. customer: No problem, thank you for searching. agent: Thank you for reaching us with a query.
no_reservation
Virginia Williams