no_reservation
Lisa Thomas
Sept
7
IAH
5
cancel
Sept
Lisa Thomas
JFK
customer: Hello. agent: Hello, how can I guide you today? customer: My name is Lisa Thomas. I want to cancel my reservation, can you please help? agent: Sure, we are here to help you with this. Please hold for a moment, let me check your previous reservation status. customer: Sure. agent: Thank you for waiting. customer: Ok. agent: There is no active reservation with your name in our database to cancel it. customer: No worries, thank you. agent: Thank you for contacting us, have a great day.
no_reservation
Lisa Thomas