no_reservation
Susan Clark
June
1
OAK
30
change
May
Susan Clark
ATL
customer: Hello. agent: Hello, how can I assist you today? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. Can you please help me out with changing of my reservation? agent: Sure, we are happy to help you. customer: Thank you. agent: May I know your good name? customer: Myself Susan Clark. agent: Sorry, there is no active reservation on your name in our data. customer: It's ok, thank you. agent: Thank you for choosing us.
no_reservation
Susan Clark