no_reservation
James Roberts
May
14
ATL
12
cancel
May
James Roberts
LGA
customer: Hi. agent: Hello. How can I help you? customer: My father said me to cancel his reservation because my grandmother is unwell, can you please help me out? agent: Sure, may I know your father's name please? customer: His name is James Roberts. agent: Please be on hold, I will check his reservation status. customer: Sure. agent: There is no reservation found under his name in our records. customer: No problem, thank you for checking. agent: Thank you for choosing us.
no_reservation
James Roberts