no_reservation
Dorothy Smith
May
5
JFK
3
cancel
May
Dorothy Smith
SFO
customer: Hello. agent: Hello, how may I assist you? customer: I have done my booking last week to Denver from Austin for attempting exams there. But, due to weather conditions over there my exams got postponed. So, I would like to cancel my reservation. agent: Sure, I will help you. May I know your good name? customer: Sure, I am Dorothy Smith. agent: Thank you for providing information, please hold on. customer: Sure, take your time. agent: Thank you for your patience, no reservation found with your name. customer: Its ok, thank you for the information. It might be cancelled by my mother but she did not informed me yet. agent: Thank you for choosing us, have a great day.
no_reservation
Dorothy Smith