no_reservation
Alexander Allen
Feb
13
IAH
11
cancel
Feb
Alexander Allen
CLT
customer: Hello. agent: Hello. How can I assist you today? customer: My planned trip got cancelled unexpectedly, so I need to cancel my ticket. Could you please help me? agent: Sure, may I know your name to check for the previous reservation? customer: My name in previous ticket is Alexander Allen. agent: Please allow me a moment to check for the previous reservation. customer: Sure, I will wait for your response. agent: Alexander, there is no reservation found under your name. customer: That's fine, thank you for checking. agent: Thank you for contacting us.
no_reservation
Alexander Allen