no_reservation
Janet Davis
Sept
20
PHL
18
cancel
Sept
Janet Davis
BOS
customer: Hello. agent: Hello. How may I guide you today? customer: Due to heavy rain, I want to cancel my reservation. Can you help me? agent: Sure, I will help you with that. Can I know your name to check your previous reservation? customer: Janet Davis here. agent: Please be on hold to check. customer: Ok. agent: We regret to inform you that there is no reservation found on your name in our records. customer: No issue, Thanks for the information. agent: Thank you for reaching us, have a great day.
no_reservation
Janet Davis