no_reservation
Kevin Lee
June
29
ATL
27
change
June
Kevin Lee
CLT
customer: Hi. agent: Hello. customer: Kevin Lee here. agent: How may I assist you? customer: My meeting got postponed as of now, so I need to change my existing reservation. agent: Kevin Lee, I am glad to help you with your concern. May I know your name to check with the reservation status? Please wait a moment. customer: Ok. agent: Thank you for waiting. Kevin Lee, regret to inform that there is no active reservation found under your name to amend. customer: That's ok, thank you. agent: Thank you for reaching us.
no_reservation
Kevin Lee