no_reservation
Robert Taylor
Apr
12
DTW
10
cancel
Apr
Robert Taylor
BOS
customer: Hello. agent: Hello, how may I render you today? customer: Due to heavy rain, I want to cancel my reservation. Can you help me? agent: Sure, may I know your good name? customer: Robert Taylor here. agent: Ok, please wait for a while. customer: Sure. agent: Thanks for waiting, there is no active reservation found on your name. customer: No problem, Thanks for the information. agent: Thank you for opting us.
no_reservation
Robert Taylor