no_reservation
Katherine Jackson
June
3
JFK
1
change
June
Katherine Jackson
OAK
customer: Hi. agent: Hello, How can I help you? customer: I want to change my existing reservation, due to postpone of my examination. Can you help me out? agent: Sure, I can help you in that. customer: Thank you. agent: Can you provide me your name to check your reservation status? customer: Sure, my name is Katherine Jackson. agent: Ok, please be on hold. customer: Sure. agent: Thanks for your time, there is no active reservation found with your name to change it. customer: No problem, thank you for your information. agent: Thanks for approaching us.
no_reservation
Katherine Jackson