no_reservation
Kenneth Evans
Apr
11
CLT
9
change
Apr
Kenneth Evans
LAS
customer: Hello. agent: Hello, how may I help you? customer: I want to change my destination airport code in my existing reservation, can you please help me out? agent: Sure, may I know your name please? customer: Sure, my name is Kenneth Evans. agent: Ok, please wait for a while. customer: Ok, take your time. agent: Sorry Evans, there is no active reservation found with your name in our records. customer: It's ok, thank you for the information. agent: Most welcome.
no_reservation
Kenneth Evans