no_reservation
Kevin Lopez
Mar
22
PHX
20
cancel
Mar
Kevin Lopez
DTW
customer: Hello. agent: Hello, how may I assist you now? customer: Due to some business meeting, I am planning to cancel my recent reservation. Can you please help me for this? agent: Ok, can you please mention your name so, I can check with your booking status? customer: Myself Kevin Lopez. agent: Ok, please be on hold for a while till I check with availability of your previous booking. customer: Sure, I will wait for your response. agent: Kevin Lopez, I am very apologetic to inform you this news, but there is no active reservation found by your name in our agency database. customer: Not a big deal, anyhow thank you very much for your kind information. agent: Thank you for connecting with our agency. Have a nice day ahead.
no_reservation
Kevin Lopez