no_reservation
Kevin Hall
Nov
27
ORD
25
cancel
Nov
Kevin Hall
IAH
customer: Hello. agent: Hello. How may I assist you? customer: I just want to cancel my recent reservation, due to heavy snowfall at my destination. Can you please assist me with cancellation? agent: Sure, I can help you and may I know your name for checking purpose? customer: Sure, my name is Kevin Hall. agent: Thank you for your information and there is no reservation found for the user name in our data base to cancel your booking. customer: Ok, thanks for your information. agent: You are most welcome and have a nice day.
no_reservation
Kevin Hall