no_reservation
George Taylor
May
19
ATL
17
cancel
May
George Taylor
SEA
customer: Hello. agent: Hello. How may I help you? customer: My holiday trip has been cancelled, could you please help me with cancelling my recent reservation? agent: Sure, may I know your name to check your status? customer: My reservation was done under the name George Taylor. agent: Sure, wait a minute, let me check. customer: Sure, take your time. agent: George Taylor, there is no reservation found on your name. Thanks for reaching us. customer: That's ok, not an issue. Anyways, thank you for the information.
no_reservation
George Taylor