no_reservation
John Lewis
May
9
IAH
7
cancel
May
John Lewis
DEN
customer: Hello. agent: Hello, how can I assist you today? customer: Can you please help me to cancel my reservation due to heavy rains at my place? agent: Sure, I will help you with that. customer: Thank you. agent: Let me know your name to check your reservation? customer: Sure, my name is John Lewis. agent: Ok, please wait a moment. customer: Sure. agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: No issues, thank you. agent: Thank you for choosing us.
no_reservation
John Lewis