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Stephanie Martinez
May
10
LAS
8
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May
Stephanie Martinez
BOS
customer: Hello. agent: Hello, what assistance are you looking from our agency? customer: I heard in the weather forecast that there is a downpour in my area, so I prefer not to travel during that time. agent: I will surely help you with the cancellation. Please provide your respected name to check your previous reservation in our portal. customer: Thank you for understanding my concern, by the way my name is Stephanie Martinez. agent: Ok Stephanie, can you please wait for a moment while I check your reservation details? customer: Sure, I will wait for your response. agent: Thank you for waiting. I appreciate your patience. customer: That's ok, can I know my reservation status? agent: I found your reservation and I was able to cancel your flight ticket successfully. customer: That's so great to hear. agent: If you have any other concern please feel free to reach us. customer: Ok, I will definitely try to communicate with you for any future concerns. agent: Thank you for approaching us. We are much obliged to serve you. customer: Thank you for helping me out in this crucial situation.
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Stephanie Martinez