no_reservation
Mary Wilson
Mar
19
DFW
17
cancel
Mar
Mary Wilson
MCO
customer: Hello. agent: Hello. How can I help you? customer: Mary Wilson here. I want to cancel my ticket due to snowstorm in my place. agent: Sure, please give me a moment. customer: Sure. agent: Thank you for waiting, there is no reservation found for the user name in our back to help you in cancellation process. customer: No problem, thank you. agent: You are most welcome and thank you for reaching us.
no_reservation
Mary Wilson