no_reservation
William Evans
Dec
19
DEN
17
change
Dec
William Evans
SEA
customer: Hello. agent: Hello, how may I help you? customer: I want to change my existing reservation, due to bad weather conditions at my destination. Can you please help me to change it? agent: Sure, I am here to help you with that, can I know your good name to proceed further? customer: Sure, My name is William Evans. agent: Thank you. Please be online for a while. I will check your reservation status and get back to you. customer: Sure. agent: I am sorry to say you that there is no reservation found under your name in our database. customer: That's Ok, thanks for your service. agent: Welcome William Evans.
no_reservation
William Evans