no_reservation
Susan Taylor
June
1
MCO
30
change
May
Susan Taylor
PHL
customer: Hello. agent: Hello, How can I assist you now? customer: I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you help me to change my reservation? agent: Sure, I will help you in changing. May I know your name to check the current status of your ticket? customer: I am Susan Taylor. agent: Ok, please be on hold. customer: Sure. agent: Thanks for waiting. There is no active reservation found with your name, to change it. customer: Oh! May be booking is not done properly. Thanks for your excellent customer service. agent: Thank you for reaching us.
no_reservation
Susan Taylor