no_reservation
Emma Smith
Feb
2
JFK
31
change
Jan
Emma Smith
HOU
customer: Hello. agent: Hello, how may I serve you today? customer: I am Emma Smith. My exams got postponed I need to change my existing reservation, can you help me for change my reservation? agent: Sure, please wait for a while. customer: Sure. agent: Thanks for waiting, there is no reservation found on your name. customer: Thanks for your information. agent: Thank you have a nice day.
no_reservation
Emma Smith