no_reservation
Betty Thomas
Sept
29
IAD
27
change
Sept
Betty Thomas
JFK
customer: Hello. agent: Hello. How may I assist you now? customer: I want to change my reservation as my plan is postponed. Can you help me with that? agent: Ok, can you please mention your name so, I can check with your previous booking in the reservation list? customer: My name is Betty Thomas. agent: Please be on hold for a while. customer: Sure. agent: Betty Thomas, there is no flight reservation available under your name in our database. customer: Ok, thank you for the information. agent: Thank you for approaching our services. Have a nice day.
no_reservation
Betty Thomas