no_reservation
Lisa Hall
Aug
23
LAS
21
cancel
Aug
Lisa Hall
EWR
customer: Hello. agent: Hello. How may I help you? customer: I want to cancel my recent reservation, due to bad weather conditions. Can you please help me with cancellation? agent: May I know your name please to check the status of your reservation? customer: Sure, please check my reservation on the name of Lisa Hall. agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure. agent: Sorry, there is no reservation matching with your name in our portal. customer: Ok, thank you. agent: That's ok, thank you for your help. For providing your information.
no_reservation
Lisa Hall