no_reservation
Kathleen Clark
Oct
18
BOS
16
cancel
Oct
Kathleen Clark
SFO
customer: Hello. agent: Hello. customer: My name is Kathleen Clark. agent: How can I assist you at this moment? customer: Owing an emergency, I want to cancel my reservation. Can you help me for that? agent: Sure, I will help you with this. Please give me a moment to check your reservation status. customer: Thank you. I will wait for your response. agent: Kathleen Clark, there is no active reservation found under your name in our database. customer: That's ok, thank you for checking. agent: Thank you for utilising our service. customer: Welcome.
no_reservation
Kathleen Clark