no_reservation
Betty Martinez
Mar
17
JFK
15
change
Mar
Betty Martinez
HOU
customer: Hello, I am Betty Martinez. agent: Hello, how may I help you? customer: Can you please change my existing reservation as the food festival which I planned to attend got postponed? agent: Sure, we are here to help you. customer: Thank you. agent: Give a minute, I will check the previous list and let you know the details of it. customer: Sure. agent: We have found a reservation on your name. Please, share your new journey dates. customer: Ok, My schedule dates of journey is 03/15 to 03/17. agent: Kindly, mention your source airport code. customer: I will board from New York, JFK. agent: May I know your destination airport code? customer: Houston, HOU is my landing point. agent: Thank you for sharing your journey details, please hold on. customer: Ok. agent: Thank you for your precious time. We have found that, you have a direct flight in your journey locations. customer: Do not proceed with it. Thank you for your information. agent: Ok, thank you for choosing us, have a nice day.
change
Betty Martinez