no_reservation
Nicole Martin
Mar
25
OAK
23
change
Mar
Nicole Martin
DCA
customer: Hi. agent: Hello, How exactly I can serve you the best today? customer: Could you please help me to change my existing reservation due to postpone of my exams? agent: Sure, I can change your reservation right now. Before that I need to know your good name please? customer: My name is Nicole Martin. agent: Ok, please stay online, I will check the previous list and revert to you. customer: Sure. agent: We are sorry to say that, there is no active reservation found on your name. customer: Not a problem, thank you for checking. agent: Thanks for choosing us, wish you a great day.
no_reservation
Nicole Martin