no_reservation
Catherine Adams
Aug
28
MSP
26
change
Aug
Catherine Adams
MSP
customer: Hello. agent: Hello, how can I serve you? customer: Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Can you please help me to change it? agent: Sure, we are here to help you. May I know your name to check your details in our database? customer: Sure, my name is Catherine Adams. agent: Ok, please allow me a moment. I will check and get back to you with the status. customer: Sure. agent: Unfortunately, there is no active reservation found on your name to proceed further. customer: Ok, no problem. Thanks for your assistance. agent: Thank you for contacting us.
no_reservation
Catherine Adams