no_reservation
Scott Young
Mar
10
AUS
8
cancel
Mar
Scott Young
DEN
customer: Hello. agent: Hello, how may I help you? customer: I am Scott Young, want to cancel my reservation. Please help me. agent: Sure, please wait for a while. customer: Ok. That's fine, thank you. agent: Sorry Scott, there is no active reservation found with your name in our records. customer: It's ok, thank you. agent: Most welcome.
no_reservation
Scott Young