no_reservation
Justin Walker
Mar
18
JFK
16
cancel
Mar
Justin Walker
PHX
customer: Hi. agent: Hello. How may I assist you today? customer: Owing to an emergency, I want to cancel my reservation. Can you please help me with that? agent: Sure, may I know your name? customer: I am Justin Walker. agent: Please wait a moment. customer: Ok. agent: Sorry, there are no active reservations on your name to cancel. customer: No issues, thank you. agent: Thank you for reaching our service.
no_reservation
Justin Walker