no_reservation
Thomas Lewis
Feb
16
LAX
14
cancel
Feb
Thomas Lewis
LGA
customer: Hi. agent: Hello. How may I assist you? customer: My friend met with an accident, he said me to cancel his reservation. Can you please help me in cancelling his reservation? agent: Sure, may I know your friend's name please? customer: His name is Thomas Lewis. agent: Ok, please wait a moment. customer: Sure. agent: There is no active reservation on his name. customer: No problem, thank you for checking. agent: Thank you for approaching us.
no_reservation
Thomas Lewis