no_reservation
Jessica Wilson
May
29
SFO
27
change
May
Jessica Wilson
ATL
customer: Hello. agent: Hello, how can I help you? customer: Owing to an emergency, I need to change my existing reservation. Can you please help me? agent: Sure, can you provide me your name? customer: Sure, my name is Jessica Wilson. agent: Give me a moment. customer: Sure. agent:  Jessica Wilson. I regret to inform that there is no reservation by your name. customer: Ok, thank you. agent: Thank you for reaching us.
no_reservation
Jessica Wilson