no_reservation
Donna Rodriguez
Nov
4
BOS
2
change
Nov
Donna Rodriguez
SEA
customer: Hello. agent: Hello, how may I assist you today? customer: I need to change my existing reservation due to postpone of my trip. Could you please help me? agent: Sure, may I know your name for the change reservation process? customer: I am Donna Rodriguez. agent:  Sorry, no activate reservation found on your name with our database. customer: No worries, thank you for the information. agent: Welcome, thank you for reaching us.
no_reservation
Donna Rodriguez