no_reservation
Lisa Collins
June
16
ORD
14
change
June
Lisa Collins
OAK
customer: Hello. agent: Hello, how may I oblige you at this moment? customer: Due to sudden change in my trip to another location, I would like to change my reservation. Can you please help me out? agent: Sure, may I know your name to check the reservation status? customer: I am Lisa Collins. agent: Ok, please wait for couple of minutes. customer: Ok. agent: Sorry for the inconvenience, there is no reservation found on your name to change. customer: Ok, no problem. Thank you for aiding me. agent: Thank you for choosing us.
no_reservation
Lisa Collins