no_reservation
Mary Nelson
June
12
ORD
10
cancel
June
Mary Nelson
PHL
customer: Hello. agent: Hello, how can I be your assistance today? customer: Due to bad weather my conference has been cancelled. Can you please cancel my recent reservation? agent: Sure, I am here to help you. May I know your name please? customer: I am Mary Nelson. agent: Please wait for a while. customer: Sure. agent: Thank you for being on hold. There is no reservation found on your name. customer: That's not a problem. Thank you for the information. agent: Thank you for choosing us.
no_reservation
Mary Nelson