no_reservation
Mary Brown
Oct
12
EWR
10
change
Oct
Mary Brown
PHX
customer: Hi. agent: Hello. How may I aid you today? customer: I am Mary Brown. I am planning to change my reservation due to health issue. agent: Sure, I will help you in changing your reservation. Please wait a moment to check your previous reservation. customer: Sure. agent: We regret that, there is no reservation found with your name in our records. customer: That's ok. agent: Thank you for reaching us, have a great day. customer: Thank you for your help. agent: Most welcome.
no_reservation
Mary Brown