no_reservation
Margaret Lee
Sept
20
IAD
18
cancel
Sept
Margaret Lee
HOU
customer: Hi. agent: Hello. How can I help you at this moment? customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me? agent: Sure, I will help you with that. May I know your name please? customer: Margaret Lee here. agent: Please wait for a while, let me check your previous reservation status. customer: Ok. agent: Thank you for waiting. There is no active reservation found on your name in our database to cancel. customer: That's Fine. agent: Thank you for reaching us, have a great day. customer: Thank you.
no_reservation
Margaret Lee