no_reservation
Matthew Gonzalez
Oct
18
MSP
16
change
Oct
Matthew Gonzalez
SFO
customer: Hi. agent: Hello, how can I support you today? customer: I made a reservation earlier for a direct flight, now I want to change it for a connecting flight. Can you support me in changing my reservation? agent: Sure, we are here to support you. May I know your name please? customer: Thank you, my name is Matthew Gonzalez. agent: Ok, Matthew Gonzalez, please give me a minute. customer: OK. agent: Thanks for your time, we are sorry to say that no reservation has found based on your name. customer: Ok, That's not a problem. Thanks for the quick response. agent: Thank you for being in touch with us.
no_reservation
Matthew Gonzalez