no_reservation
Dorothy Smith
July
19
IAH
17
change
July
Dorothy Smith
OAK
customer: Hi. agent: Hello, how can I help you today? customer: Please help me to change my recent reservation. agent: Sure, Let me know your name to check your reservation? customer: Dorothy Smith. agent:  I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: Sure. Thank you for your information. agent: Thank you for choosing us.
no_reservation
Dorothy Smith