no_reservation
James Turner
May
13
ATL
11
change
May
James Turner
MCO
customer: Hi. agent: Hello. How may I assist you now? customer: I want to change my reservation, can you help me with that? agent: Sure, I will help you with that. customer: Thank you. agent: Can I know your name to check your previous reservation? customer: James Turner here. agent: Please be on hold to check. customer: Sure. agent: We regret to inform you that, there is no reservation found on your name in our records. customer: Ok, thank you. agent: Thank you for contacting us, have a great day.
no_reservation
James Turner