no_reservation
Steven Perez
Nov
18
DEN
16
change
Nov
Steven Perez
ORD
customer: Hello. agent: Hello, how may I serve you at this moment? customer: I am planning to change my reservation, due to heavy rainfall in New York, can you help me in changing? agent: Sure, may I know on what name ticket has been reserved? customer: My name is Steven Perez. agent: Please wait for couple of minutes. customer: Sure, take your time. agent: Sorry, there is no reservation found on your name to change. customer: That's ok, thank you for your information. agent: Thank you for availing us.
no_reservation
Steven Perez