book
Jessica Scott
Nov
20
CLT
18
change
Nov
Jessica Scott
IAH
customer: Hi. agent: Hello. customer: I am Jessica Scott. agent: Jessica, how can I assist you? customer: I want to change my reservation due to heavy snowfall in my location. agent: Sure, please give me a moment to check your ticket status. customer: Ok, take your time. agent: I found your reservation, please provide your rescheduled dates. customer: My planned dates of journey are 11/18 and 11/20. agent: May I know your airport codes? Please hold on for a moment. customer: Ok, my airport codes are CLT - IAH. agent: UA airlines with flight 1027 is providing service with 1 connection. customer: Ok, please proceed. agent: Your ticket is reserved. customer: Thank you for your help. agent: Thank you for reaching us.
no_flight
Jessica Scott