no_reservation
Michael Lopez
July
24
HOU
22
cancel
July
Michael Lee
DEN
customer: Hello. agent: Hello. How can I help you at this moment? customer: I want to cancel my recent reservation, can you please help me with this? agent: Sure, I will help you with that. May I know your name for further process? customer: I am Michael Lopez. agent: Ok, please hold on a moment. customer: Sure. agent: There is no previous reservation available under your name. customer: Ok, no problem. Thank you for your information. agent: Thank you for reaching us.
no_reservation
Michael Lee