no_reservation
Carol Thompson
Aug
15
CLT
13
change
Aug
Carol Thompson
ORD
customer: Hello. agent: Hello. How can I assist you today? customer: Due to change in my plans to visit Dallas, I would like to change my existing reservation. Can you help me with this? agent: Sure, I can help you in changing your reservation. Can you please let me know your name? So that I will check your reservation status and let you know. customer: My previous reservation has done with the name Carol Thompson. agent: Carol, let me check your reservation status. customer: Sure, take your own time. agent: Carol, I have not found any reservation by your name in our database. customer: Ok, not an issue. May be something went wrong while booking the ticket. Thank you for providing information. agent: Thank you very much for contacting us and have a great day.
no_reservation
Carol Thompson