no_reservation
Micheal Thompson
Sept
30
HOU
28
change
Sept
Michael Thompson
DFW
customer: Hello. agent: Hello. May I know your name please? customer: My name is Micheal Thompson. agent: How can I be a help for you? customer: Actually, I booked a ticket to NYC to attend a music concert but due to bad weather, the trip is postponed. agent: Sure, please hold for a moment, let me check the status of your existing reservation. customer: Sure, take your time. agent: Sorry, I could not find any reservation done on your name. customer: That's ok. Thank you for your help. agent: Thank you, have a good day.
no_reservation
Michael Thompson