no_reservation
Samuel White
Sept
8
OAK
6
cancel
Sept
Samuel White
CLT
customer: Hello. agent: Hello. How may I help you? customer: I would like to cancel my flight reservation as my trip got postponed, can you please help me? agent: Sure, we are here to help you. May I know your name please? customer: Thank you. I am Samuel White. agent: Sorry to inform you that there is no active reservation on your given name. customer: That's ok, thank you for checking. agent: Thanks for contacting us.
no_reservation
Samuel White