no_reservation
Carol white
Mar
11
SFO
9
cancel
Mar
Carol White
JFK
customer: Hello. agent: Hello. In what way shall I oblige you now? customer: I am Carol white want to cancel my reservation owing an emergency. agent: Ok. customer:  can you help me in cancelling? agent: Sure, please hold on. customer:  Ok. agent: I checked the reservation list, but there was no name in it to cancel. customer:  Thank you for your help. agent: Thank you for approaching us.
no_reservation
Carol White