no_reservation
Carol Wright
Jan
3
HOU
1
change
Jan
Carol Wright
EWR
customer: Hello. agent: Hello, how may I assist you today? customer: I want to change my existing reservation due to sudden demise of my grand father. Can you please help me with this? agent: Sure, we are here to help you. customer: Thank you. agent: Please let me know your name for further process. customer: I am Carol Wright. agent: Ok, please be on hold. customer: Sure. agent: Sorry, we could not find any reservation on your name. customer: Ok, no problem. Thank you for the information. agent: Thank you for choosing us.
no_reservation
Carol Wright