no_reservation
Rebecca Lopez
Jan
7
DTW
5
cancel
Jan
Rebecca Lopez
DFW
customer: Hello. agent: Hello, how may I aid you? customer: Could you please help me to cancel my recent reservation as my plan to meet my grand parents got postpone? agent: Yes, please provide your name for checking purpose. customer: My name is Rebecca Lopez. agent: Please wait for a moment. customer: Sure. agent:  Thank you for waiting, I have checked in reservation list to cancel your ticket but could not find any reservation with your name. customer: No problem, thank you. agent: It's my pleasure and thank you for consulting our agency.
no_reservation
Rebecca Lopez