no_reservation
Betty Jones
May
19
OAK
17
change
May
Betty Jones
DCA
customer: Hello. agent:  Hello, How exactly I can serve you the best today? customer:  Owing to an emergency, I want to change my reservation. Can you please help me with that? agent: Let me know your name to check your reservation? customer: Betty Jones here. agent: Sorry, we found no reservation on your given name. customer: Thank you for the help. agent: Thank you for choosing us.
no_reservation
Betty Jones