no_reservation
Benjamin Carter
May
29
LAX
27
change
May
Benjamin Carter
MCO
customer: Hello. agent: Hello. How may I help you? customer: Can you please help me in changing my reservation due to some health issues? agent: Sure, please wait a minute. customer: Sure. agent: Can you tell me your name? customer: Please check my reservation on the name of Benjamin Carter. agent: Ok. Sorry Benjamin, there is no active reservation found under your name. customer: No worries, thank you. agent: Most welcome.
no_reservation
Benjamin Carter