no_reservation
Samantha Roberts
Nov
2
DFW
31
cancel
Oct
Samantha Roberts
PHX
customer: Hello. agent: Hello, how can I aid you today? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: Sure, I am here to help you. customer: Thank you. agent: May I know your name for checking with previous reservation? customer: My name is Samantha Roberts. agent: Please wait. customer: Sure, take your time. agent: There is no reservation found under your name to cancel. customer: That's ok, thank you for your information. agent: Thank you for choosing us.
no_reservation
Samantha Roberts