no_reservation
Emma Davis
May
17
MSP
15
cancel
May
Emma Davis
EWR
customer: Hello. agent: Hello. How may I help you? customer: One of my friend met with an accident and the trip got cancelled, so can you please cancel my previous flight ticket? agent: Sure, please wait a minute. May I know your name? customer: Thank you for accepting my request and my name is Emma Davis. agent: Ok, please wait. customer: Sure, I can wait. agent: Sorry, there is no active reservation found under your name. customer: That's fine, no problem with that one. Thank you for checking my reservation status in quick manner. agent: Most welcome.
no_reservation
Emma Davis