no_reservation
Gary Hernandez
July
8
CLT
6
cancel
July
Gary Hernandez
IAH
customer: Hi. agent: Hello, how can I aid you? customer: Can you help me to cancel my reservation? agent: Sure, I can help you with that. May I know your good name please? customer: Sure, I am Gary Hernandez. agent: Please wait while I'll check your reservation status. customer: Sure, take your time. agent: Gary Hernandez, there is no active reservation found under your name to do cancellation. customer: That's fine, thank you for your information. agent: Thank you for choosing us.
no_reservation
Gary Hernandez