no_reservation
Stephanie Carter
Sept
11
CLT
9
cancel
Sept
Stephanie Carter
HOU
customer: Hello,. agent: Hello,. May I know your name? customer: I am Stephanie Carter. agent: How can I assist you? customer: Due to heavy rains my program got cancelled, so I want to cancel my reservation. Can you help me with that? agent: Sure, I am here to help you. Please wait a minute. customer: Ok. agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: Ok, Thank you. agent: Thank you have a nice day.
no_reservation
Stephanie Carter