no_reservation
Ronald Nelson
Feb
15
EWR
13
cancel
Feb
Ronald Nelson
SEA
customer: Hello. agent: Hello. customer: I am Ronald Nelson. agent: How can I assist you at this moment? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: Sure Ronald Nelson, I will help you with that. customer: Thank you. agent: Please wait a moment to check your reservation status. customer: That's ok, thank you for your information. agent: Sorry Ronald Nelson, no reservation has found under your name to cancel. customer: That's ok, thank you for your information. agent: Thank you for choosing us, have a good day.
no_reservation
Ronald Nelson