no_reservation
Anna Allen
Jan
27
LAS
25
cancel
Jan
Anna Allen
DTW
customer: Hello. agent: Hello. How can I assist you? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: Ok, may I know your name? customer: My name is Anna Allen. agent: Please wait. customer: Sure, take your time. agent: Sorry, no reservation found on your name to cancel. customer: That's ok, thank you for your information. agent: Thank you for reaching us.
no_reservation
Anna Allen