no_reservation
Gregory Lee
Feb
18
SFO
16
cancel
Feb
Gregory Lee
AUS
customer: Hello. agent: Hello. How can I assist you at this moment? customer: I am Gregory Lee. I would like to cancel my booking but while cancelling, I need to enter OTP but the mobile which I mentioned while booking was expired two months back. What to do now? Could you please assist me? agent: Sure Lee, I am happy to help you with that. customer: Ok, sure. agent: Please wait a moment to check your reservation status. Sorry to inform you that no reservation has found under your name to cancel. customer: Ok fine. Thank you. agent: Welcome. Thank you for choosing us, have a good day.
no_reservation
Gregory Lee