no_reservation
Stephen Nelson
Oct
1
CLT
29
cancel
Sept
Stephen Nelson
MSP
customer: Hi. agent: Hello, how can I assist you today? customer: I need to cancel my recent reservation as my trip got cancelled due to bad weather conditions. Can you help me in cancellation? agent: Sure, may I know your name please? customer: I am Stephen Nelson. agent: Ok, please wait for a while. customer: Sure. agent: Sorry, there was no reservation found with your given name. customer: Ok, not an issue. agent: Thank you for opting us. customer: Thank you for your information.
no_reservation
Stephen Nelson