no_reservation
Edwards Brown
Jan
28
JFK
26
cancel
Jan
Edward Brown
IAH
customer: Hi. agent: Hello. How may I assist you today? customer: Can you please help me with cancelling my recent reservation? agent: Sure, I will help you. Please help me with your name. customer: My name is Edwards Brown. agent: Please allow me a minute. customer: Ok. agent: Edwards Brown, I am really sorry to inform you that there in no booking found on your name to cancel. customer: That's ok. Thank you. agent: Thank you for understanding. Thank you for reaching us. Have a wonderful day.
no_reservation
Edward Brown