no_reservation
Edward Gonzalez
May
7
IAD
5
change
May
Edward Gonzalez
SEA
customer: Hello. agent: Hello. How can I help you? customer: Can you please help me in changing my recent reservation? As my planned trip has been postponed to some other dates. agent: Sure, I will help you. customer: Thank you. agent: May I know your name? customer: Sure, my name is Edward Gonzalez. agent: Thank you for providing your name. customer: It's alright. agent: I am sorry to inform you that, there is no reservation found on your name to change. customer: Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information. agent: Thank you for approaching us. customer: Welcome.
no_reservation
Edward Gonzalez