no_reservation
Emily Harris
May
11
JFK
9
cancel
May
Emily Harris
LGA
customer: Hi. agent: Hello. How may I help you? customer: I want to cancel my reservation, can you please help me with this? agent: May I know your name please to check the status of your reservation? customer: I am Emily Harris. agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure. agent: Sorry, there is no reservation matching with your name in our portal. customer: It's ok, thank you. agent: Thank you for reaching us.
no_reservation
Emily Harris