no_reservation
Nancy Brown
Sept
4
CLT
2
change
Sept
Nancy Brown
SFO
customer: Hi. agent: Hello, how can I aid you? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, may I know your name to check with the reservation status? customer: Nancy Brown here. agent: Please wait a moment. customer: Ok. agent: Thank you for waiting. Nancy Brown, regret to inform that there is no active reservation found under your name to change. customer: That's ok, thank you for your help. agent: Thank you for reaching us.
no_reservation
Nancy Brown