no_reservation
Catherine Taylor
Apr
25
MCO
23
cancel
Apr
Catherine Taylor
EWR
customer: Hello. agent: Hello. How may I help you now? customer: Can you please cancel my existing reservation as my plan to go for holiday vacation got cancelled? agent: Sure, I am happy to help you. customer: Thank you. agent: For cancelling your reservation, we need to know your name for checking your reservation status. So, can you please provide me your name? customer: I am Catherine Taylor. agent: Ok, please wait for a while. customer: Sure. agent: Ok, there is no reservation found on your name in our records. customer: Ok, not an issue. Thank you for the information. agent: Thank you for choosing us, have a good day.
no_reservation
Catherine Taylor