no_reservation
Thomas Jackson
Oct
12
OAK
10
cancel
Oct
Thomas Jackson
IAD
customer: Hello. agent: Hello. How may I assist you today? customer: Owing to an emergency, I need to cancel my reservation. Can you please help me out? agent: Sure, may I know your name? customer: My name is Thomas Jackson. agent: Please wait a moment. customer: Sure. agent: Sorry, there are no active reservations on your given name to cancel. customer: Ok, not an issue. Thank you. agent: Thank you for reaching our service.
no_reservation
Thomas Jackson