no_reservation
Brandon Harris
Feb
11
SEA
9
change
Feb
Brandon Harris
LAX
customer: Hi. agent: Hello. How may I aid you today? customer: I want to change my existing reservation as my examinations got postponed. Can you help me with it? agent: Can I know your name? customer: Brandon Harris is my name. agent:  Please wait a moment I will check and let you know. customer: Sure. agent: Thanks for waiting. We did not found any reservation on this name. customer: It's ok, thank you for your response. agent: Thank you for approaching us.
no_reservation
Brandon Harris