no_reservation
Sarah Rodriguez
June
8
PHL
6
cancel
June
Sarah Rodriguez
OAK
customer: Hello. agent: Hello. How may I assist you today? customer: I am Sarah Rodriguez. agent: Yes Sarah. customer: I want to cancel my reservation, due to heavy rainfall in New York, can you help me in cancellation? agent: Sure, I will help you in cancelling, please hold on for a moment to check your reservation status. customer: Thank you. agent: Sarah, there is no any active reservation with your name in my database. customer: That's ok, thank you for your information. agent: It's my pleasure.
no_reservation
Sarah Rodriguez