no_reservation
Samantha Lee
July
30
DTW
28
change
July
Samantha Lee
BOS
customer: Hello. agent: Hello, how can I help you? customer: I want to change my existing reservation due to postpone of my exams, can you help me with that? agent: Sure, I can help you with that. May I know your good name please? customer: My name is Samantha Lee. agent: Ok, please wait for a while. customer: Sure. agent: Samantha Lee, there is no active reservation found under your name to do modifications in that. customer: No problem, thank you for the checking. agent: Thank you for choosing us.
no_reservation
Samantha Lee