no_reservation
Kathleen Lee
Nov
20
HOU
18
change
Nov
Kathleen Lee
BOS
customer: Hello. agent: Hello, how can I assist you now? customer: I want to change my existing reservation due to bad health issues. agent: Sure, I am happy to help you with that. customer: Can you help me with that? agent: Sure. customer: Thank you. agent: Can I have your good name please to check your reservation status? customer: I am Kathleen Lee. agent: Ok, please wait a moment. customer: Sure. agent: Sorry Kathleen Lee, no reservation has found under your name to change. customer: Ok, no problem. Thank you. agent: Thank you for choosing us, have a good day.
no_reservation
Kathleen Lee