no_reservation
Dorothy Hernandez
Jan
11
IAH
9
change
Jan
Dorothy Hernandez
DTW
customer: Hello, I am Dorothy Hernandez. agent: Hello, how can I address you? customer: Usually I prefer a stop over flight, but unfortunately my friend has reserved my ticket with a direct flight. So, I want to change it. Can you help me in modifying? agent: Sure, I am here to assist you. customer: Thank you. agent: Please hold on a moment. I will check the reservation list and let you know. customer: Sure, I will wait for your response. agent: Thanks for waiting. Sorry to inform you that there was no reservation found on your name. customer: Ok, not a problem. agent: Thank you for selecting us. customer: Thanks for informing me. agent: Have a nice day.
no_reservation
Dorothy Hernandez