no_reservation
Carol Lopez
Jan
11
ORD
9
cancel
Jan
Carol Lopez
DCA
customer: Hello. agent: Hello, how can I serve you today? customer: My name is Carol Lopez. I want to cancel my reservation due to cancel of my conference. agent: Sure, please wait a moment. customer: Ok. agent: Thank you for being wait. Unfortunately there is no reservation found matching your name. customer: No problem, thank you for your service. agent: Thank you for picking us.
no_reservation
Carol Lopez