no_reservation
Edward Lewis
May
17
PHL
15
change
May
Edward Lewis
DEN
customer: Hi. agent: Hello, how can I help you today? customer: Can you please help me in changing my recent reservation? agent: Sure, can I have your name please? customer: Sure, my name is Edward Lewis. agent: Ok, please wait for a while. customer: Sure. agent: Thanks for waiting, there is no active reservation on your given name. customer: Ok, No issues, thanks for the information. agent: Thanks for opting us.
no_reservation
Edward Lewis