no_reservation
David Smith
Jan
25
LGA
23
cancel
Jan
David Smith
JFK
customer: Hello. agent: Hello, How can I help you? customer: I would like to cancel my reservation as I got hospitalised, can you please help me out? agent: Sure, May I know your name? customer: David Smith here. agent: Ok, please wait a minute. customer: Sure. agent: Thanks for waiting, there is no active reservation on your name. customer: Ok no problem, thank you for your services. agent: Thank you.
no_reservation
David Smith