no_reservation
Nancy Taylor
Sept
15
CLT
13
change
Sept
Nancy Taylor
BOS
customer: Hi. agent: Hello, how may I serve you today? customer: I would like to change my reservation as my meeting got postponed, can you please help me out? agent: Sure, may I know your name? customer: I am Nancy Taylor. agent: Please wait, I will check the reservation on your name and get back to you. customer: Ok, I will wait for your response. agent: Sorry, we couldn't find a reservation on your name. customer: No problem, thank you. agent: Thank you for choosing us.
no_reservation
Nancy Taylor