no_reservation
William Jones
Jan
11
SFO
9
cancel
Jan
William Jones
MCO
customer: Hello, I am William Jones. agent: Hello, how may I aid you? customer: I want to cancel my ticket due to an emergency. Can you help me? agent: Sure, hold on for a moment. Let me check. customer: Take your time. agent: Sorry Jones, there are no flights reserved on your given name. customer: No issues. Thank you for checking. agent: Welcome, thank you for choosing us. Have a great day. customer: You are welcome.
no_reservation
William Jones