no_reservation
Ronald Edwards
Feb
23
IAD
21
cancel
Feb
Ronald Edwards
IAH
customer: Hi. agent: Hello, how can I help you at present? customer: I want to cancel my recent reservation due to sudden cancellation of my trip. Can you help me? agent:  Sure, may I know your good name? customer: Ronald Edwards here. agent: Ok, please wait for a minute. customer: Sure. agent: Sorry to say that, there is no active reservation found on your name. customer: No problem, thanks for the information. agent: Thank you for choosing us.
no_reservation
Ronald Edwards