no_reservation
Virginia Garcia
June
18
ATL
16
change
June
Virginia Garcia
DTW
customer: Hi. agent: Hello, how may I assist you today? customer: Would it be possible to change my reservation, which I have done with my name? agent: Sure, may I know your name for the cancellation purpose? customer: My name is Virginia Garcia. agent: Sorry, we couldn't find a reservation on your name to change. customer:        That's ok, thank you for the responsne. agent: Welcome, thank you for reaching us.
no_reservation
Virginia Garcia