no_reservation
Nicholas Smith
May
6
AUS
4
change
May
Nicholas Smith
MSP
customer: Hello. agent: Hello. How can I help you? customer: My scheduled examination dates has been postponed, could you please help me with changing my recent reservation? agent: Sure, please wait for a couple of minutes, may I know your name? customer: My reservation was done under the name Nicholas Smith. agent: Sorry Nicholas Smith, no reservation done on your name previously. customer: That's ok, not an issue. agent: Thank you for choosing us. customer: Anyways, thank you for the information.
no_reservation
Nicholas Smith