no_reservation
George Smith
Jan
16
BOS
14
cancel
Jan
George Smith
MSP
customer: Hello. agent: Hello, how may I assist you today? customer: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that? agent: Sure, please share me your good name. customer: Sure, my name is George Smith. agent: Please wait a minute. customer: Sure, take your time. agent: Sorry, there is no active reservation on your name to cancel. customer: Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information. agent: Thank you for choosing us.
no_reservation
George Smith