no_reservation
Emma Thomas
Jan
5
BOS
3
cancel
Jan
Emma Thomas
LAX
customer: Hello. agent: Hello. customer: My name is Emma Thomas. agent: How can I help you today? customer: Owing an emergency, I want to cancel my reservation. Can you help me for that? agent: Sure, I will help you to cancel. customer: Thank you. agent: Sorry, no reservation found on your name to cancel your reservation. customer: That's ok, thank you for checking. agent: Welcome, have a nice day.
no_reservation
Emma Thomas