no_reservation
Kathleen Perez
Aug
25
SEA
23
cancel
Aug
Kathleen Perez
DTW
customer: Hi. agent: Hello. How may I assist you today? customer: I want to cancel my reservation which is done recently due to some problems, can you please help me? agent: Sure, may I know your name to check the cancellation details? customer: Sure, my name is Kathleen Perez. agent: Please wait a moment. customer: Sure. agent: Sorry, there are no active reservations on your given name to cancel. customer: Ok, no problem. Thank you for your service. agent: Thank you for reaching our service.
no_reservation
Kathleen Perez