no_reservation
William Mitchell
Mar
16
IAD
14
change
Mar
William Mitchell
BOS
customer: Hello, I am William Mitchell. agent: Hello, how may I help you at this moment? customer: Due to an emergency in my friend's home, I would like to change my reservation. agent: Sure, please let me check your ticket details in our database. customer: Ok, take your time. agent: Sorry, there is no ticket existing in our database under your given name. customer: That's ok, thank you for checking. agent: Thank you for reaching us. customer: Welcome.
no_reservation
William Mitchell