no_reservation
Ashley Lopez
Mar
24
SFO
22
change
Mar
Ashley Lopez
CLT
customer: Hello. agent: Hello, how may I help you? customer: I am Ashley Lopez, want to alter my recent reservation. Please help me out with that. agent: Sure, please let me know your travel dates. customer: I said you to change my reservation, then why you are asking me about travel dates? agent: I am sorry, there was a misunderstanding. I will help you in changing your reservation. Could you please hold on for a moment to check for the reservation details in our portal? customer: Sure, take your time. agent: Sorry, I was unable to find your reservation in our portal. customer: It's ok, thank you for your help. agent: Thank you for reaching us.
no_reservation
Ashley Lopez