no_reservation
Mary Hernandez
Feb
16
DEN
14
cancel
Feb
Mary Hernandez
MSP
customer: Hello. agent: Hello, how can I help you today? customer: Owing to an emergency, I want to cancel my recent reservation. agent: Sure, Let me know your name to check your reservation? customer: My name is Mary Hernandez. agent: Ok, please wait a moment. customer: Sure. agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: No problem, thank you. agent: Thank you for choosing us.
no_reservation
Mary Hernandez