no_reservation
Samantha Lewis
June
25
IAH
23
change
June
Samantha Lewis
JFK
customer: Hi. agent: Hello. How can I assist you today? customer: I want to amend an existing reservation due to an emergency, can you please help me out? agent: Ok, please may I know your name? customer: Sure, I am Samantha Lewis here. agent: Ok, please wait a moment I will check for the reservation. customer: Sure, I will wait. agent: Thank you for waiting, sorry as there is no reservation found on your name. customer: Ok, not an issue. agent: Thank you for choosing our agency. customer: Thank you for your information.
no_reservation
Samantha Lewis