no_reservation
Katherine Lee
Sept
7
LGA
5
change
Sept
Katherine Lee
OAK
customer: Hello. agent: Hello. customer: I am Katherine Lee. agent: How may I assist you? customer: I am planning to change an existing reservation, due to health issue. Can you please change my reservation? agent: Sure, I am here to help you. customer: Thank you. agent: Please wait a moment, I will find the status of your reservation. customer: Sure. agent: Katherine Lee, no reservation has been found on your name in our database. customer: That's fine, thank you for your service. agent: Thank you for choosing us.
no_reservation
Katherine Lee