no_reservation
George Davis
Aug
9
DCA
7
cancel
Aug
George Davis
OAK
customer: Hello. agent: Hello. How may I assist you today? customer: I need to cancel reservation due to my planned event got cancelled so please help me with that. agent: Sure, I will help you with that, please hold on for a moment to check your reservation status. May I know your name please? customer: Sure, myself George Davis. agent: Davis, there is no active reservation with your name in records. customer: Oh! It might be cancelled already. Anyway, thank you for your time. agent: It's my pleasure.
no_reservation
George Davis