no_reservation
Rachel Carter
Jan
30
JFK
28
cancel
Jan
Rachel Carter
BOS
customer: Hello. agent: Hello, may I know your good name please? customer: Sure, my name is Rachel Carter. agent: Thank you. How may I serve you Carter? customer: Owing to an emergency, I need to cancel my reservation. Can you help me with cancelling my reservation? agent: Ok, I can help you best. customer: Thank you. agent: Please wait. I will check. customer: Sure, take your time. agent: Sorry, we have not found any reservation on your name. customer: It's ok, no problem. agent: Thank you for reaching us, have a nice day. customer: Thank you for your information.
no_reservation
Rachel Carter