no_reservation
Christine Martin
May
16
DTW
14
cancel
May
Christine Nelson
EWR
customer: Hello. agent: Hello, how can I serve you today? customer: I want to cancel my previous reservation as my mother is not well and I cannot go to the trip. Can you please help? agent: Sure, I am here to help you. customer: Thank you. agent: May I know your good name please? customer: My name is Christine Martin. agent: Please hold on. customer: Sure. agent: Thanks for your valuable time, there is no active reservation found on your name. customer: Thank you for your time. agent: Thank you for opting us.
no_reservation
Christine Nelson