no_reservation
Amy Lee
Aug
31
MSP
29
change
Aug
Amy Lee
BOS
customer: Hello. I am Amy Lee. agent: Hello, how may I help you? customer: Could you please change my existing reservation as my exams got postponed? agent: Sure, I am here to help you. customer: Thank you. agent: Please wait for a while. customer: Sure. agent: Thanks for your time, there is no active reservation found in your name. customer: No problem, thank you for the information. agent: Thank you for choosing us.
no_reservation
Amy Lee