no_reservation
Carolyn Thomas
Sept
17
CLT
15
cancel
Sept
Carolyn Thomas
HOU
customer: Hello. agent: Hello, how may I help you? customer: I need to cancel my reservation as I am not able to travel. Can you help me with that? agent: Sure, I can help you. May I know your name? customer: Thanks for your concern. My name is Carolyn Thomas. agent: Please stay online for a while, let me check your reservation status in our database. customer: Sure, I will wait for your response. agent: Sorry, I did not find any reservation under your name in our database. customer: Not a problem, anyways thank you for the information. agent: You are most welcome and thank you for choosing us.
no_reservation
Carolyn Thomas