no_reservation
Dorothy Perez
Feb
23
JFK
21
cancel
Feb
Dorothy Perez
AUS
customer: Hello. agent: Hello, how may I assist you? customer: We friends were planning to cancel the trip, will you aid me in cancelling my reservation? agent: Sure, I will help you. customer: Thanks. agent: May I know your name? customer: Sure, Dorothy Perez here. agent: Please wait for a minute, I will revert to you with current status. customer: Sure. agent: Unfortunately, there is no reservation found on your name in our database. customer: Ok, thank you. agent: Thanks for reaching us.
no_reservation
Dorothy Perez