no_reservation
Cynthia Roberts
Oct
9
CLT
7
change
Oct
Cynthia Roberts
JFK
customer: Hi. agent: Hello. How may I assist you? customer: I need to amend my reservation due to some issues, can you help me out? agent: Sure, may I know your name please? customer: Myself Cynthia Roberts. agent: Wait a moment please. customer: Sure. agent: Cynthia Roberts, we haven't found any reservation under your name. customer: That's ok, not an issue. Thank you for your information. agent: Thank you for choosing us.
no_reservation
Cynthia Roberts