no_reservation
Gary King
Apr
4
IAD
2
cancel
Apr
Gary King
DEN
customer: Hello. agent: Hello, how may I assist you for the day? customer: Due to heavy snow fall my test match has been cancelled. Can you please cancel my recent reservation? agent: Sure, may I know your good name to cancel your reservation? customer: Gary King is my name. agent: Thank you for providing your good name, there is no reservation found on your name. customer: That's not a problem. Thank you for your prompt response. agent: Thank you for reaching us.
no_reservation
Gary King