no_reservation
Melissa Wilson
July
14
DTW
12
change
July
Melissa Wilson
DFW
customer: Hello. agent: Hello, how may I help you? customer:  I made a reservation earlier this week to give a seminar, but my seminar has been postponed. Can you please help me in changing my reservation? agent: Sure, can I know your name? customer: Myself Melissa Wilson. agent: Please wait for a while. customer: Ok. agent: Sorry, there is no active reservation found with your name in our records. customer: It's ok, thank you. agent: Most welcome.
no_reservation
Melissa Wilson