no_reservation
Kimberly Scott
Oct
6
DCA
4
change
Oct
Kimberly Scott
ORD
customer: Hi. agent: Hello, how can I assist you? customer: Due to heavy rainfall, I want to change my reservation. Can you please help me with that? agent: Yes, I am willing to help you. customer: Thank you. agent: May I know your name to check the reservation list? customer: I am Kimberly Scott. agent: Ok, please wait a minute I will get back to you. customer: Ok. agent: Thank you for your time, sorry to inform no reservation found on your name. customer: Ok, no problem. Thank you. agent: Thank you for reaching us, have  a good day.
no_reservation
Kimberly Scott