no_reservation
Gary Hernandez
May
3
IAD
1
cancel
May
Gary Hernandez
CLT
customer: Hello. agent: Hello, how can I assist you? customer: I am trying to cancel my recent ticket because I am unable to travel. Can you please help me in cancelling the ticket? agent: Sure, I will help you. Let me check your reservation status first. May I know your name? customer: Thank you for accepting my request. My name is Gary Hernandez. agent: Gary, I have not found any reservation under your name in our database. customer: Oh! It is sad to hear from your end. Anyways, thank you for searching my ticket status. agent: You are welcome and have a nice day.
no_reservation
Gary Hernandez