no_reservation
Nancy Scott
Jan
11
LAX
9
cancel
Jan
Nancy Scott
OAK
customer: Hi. agent: Hello, how can I guide you for today? customer: I am frustrated with your service because your agent has booked a ticket on wrong date, so I want to cancel my reservation. agent: Can you please share your name to check whether your reservation is existed or not? customer: My name is Nancy Scott. agent: Sorry, there is no reservation found under your name. customer: That's ok, no issues. agent: Thank you for approaching us. customer: Most welcome.
no_reservation
Nancy Scott