no_reservation
Carol Young
Jan
18
HOU
16
cancel
Jan
Carol Young
JFK
customer: Hello. agent: Hello. How may I help you today? customer: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that? agent: Sure, I'll help you in booking. customer: Thank you for considering my request. agent: Could you please let me know your name to check the reservation status? customer: Sure, my name is Carol Young. agent: Thank you for giving your name, please wait a moment. customer: Sure, take your time. agent: Sorry, there is no active reservation have been found under your name in our database to amend it. customer: Oh! I think the ticket was not booked properly while I am booking. Anyway, thank you for checking. agent: Thank you for approaching us. customer: Welcome.
no_reservation
Carol Young