no_reservation
Mark Baker
Mar
10
DFW
8
change
Mar
Mary Baker
IAH
customer: Hello. agent: Hello, how may I help you? customer: I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, can I know your name please? customer: Myself Mark Baker. agent: Ok, please wait for a while. customer: Sure. agent: Sorry Mark Baker, there is no active reservation found with your name in our records. customer: That's fine, thank you so much for checking. agent: Most welcome.
no_reservation
Mary Baker