no_reservation
Dorothy Perez
Feb
7
PHL
5
cancel
Feb
Dorothy Perez
DEN
customer: Hi. agent: Hello. How may I guide you? customer:  I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation? agent: Sure, I will help you in cancelling the ticket. customer: Thank you for your positive response. agent: May I know your name please? customer: I had booked the ticket on my name Dorothy Perez. agent: Please wait a moment. Sorry, there are no flights found in our database. customer: No issues with that one, thank you for your help. agent: Thank you for reaching our services.
no_reservation
Dorothy Perez