no_reservation
Kenneth Thompson
Jan
18
AUS
16
change
Jan
Kenneth Thompson
CLT
customer: Hi. agent: Hello, how can I serve you? customer: Please help me to change my reservation as my previous agent got the dates wrong. agent: Sure, we are here to help you. customer: Thank you. agent: May I know your name please? customer: Kenneth Thompson here. agent: Sorry to inform you that there is no active reservation on your given name. customer: That's ok, thank you for checking. agent: Thanks for contacting us.
no_reservation
Kenneth Thompson