no_reservation
Thomas Miller
Oct
14
HOU
12
change
Oct
Thomas Miller
EWR
customer: Hello. agent: Hello. How can I serve you? customer: I need to change my boarding point of my existing reservation as I need to go to other place first and I will start from there. Can you help me out with this? agent: Sure, I can help you. May I know your name? customer: Thomas Miller. agent: Give me  a minute. customer: Sure. agent: Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it. customer: Not an issue, thanks for your checking. agent: Thank you for choosing us.
no_reservation
Thomas Miller