no_reservation
Kimberly Hernandez
Jan
23
IAH
21
cancel
Jan
Kimberly Hernandez
IAD
customer: Hi. agent: Hello. How may I help you? customer:  I want to cancel my recent reservation, because I want to travel  with my friends by road. agent: Yes, can you tell me your name? customer: Kimberly Hernandez. agent: Sorry to inform you that there is no reservation found on your name. customer: That's ok, thank you. agent: Thank you for reaching us.
no_reservation
Kimberly Hernandez