no_reservation
Andrew Clark
Sept
3
EWR
1
cancel
Sept
Andrew Clark
HOU
customer: Hello, I am Andrew Clark. agent: Hello, how may I help you at this moment? customer: Recently my friend had meet with road accident, so could you please cancel my recent reservation? agent: Sure, I will help you. Can I have a moment to check the details of your ticket? customer: Ok, take your time. agent: Sorry, there is no ticket showing under your given name to cancel it. customer: That's ok, may be my friend has cancelled it before. agent: You are welcome. Thank you for reaching us. customer: Welcome.
no_reservation
Andrew Clark