no_reservation
John Martinez
July
8
BOS
6
change
July
John Martinez
ATL
customer: Hello. agent: Hello, how can I assist you today? customer: My visit to the World of Coca-Cola has been postponed, due to my visa problem. For this, I want to change my reservation with the name of John Martinez. agent: Sure, please wait for a moment. customer: Thank you, I will wait. agent: Sorry to say that, no reservation was found with your good name. customer: No problem. Thank you for your kind information. agent: Thank you for opting us.
no_reservation
John Martinez