no_reservation
Joseph Young
May
15
OAK
13
cancel
May
Joseph Young
DCA
customer: Hello. agent: Hello,. What can I do for you today? customer: Due to an emergency, I want to cancel my reservation. Can you help me? agent: Sure, I can help you in that. Can you provide your name, so that I can proceed for cancellation? customer: Joseph Young here. agent: Ok, please be on hold. customer: Sure. agent: Sorry Joseph Young, there is no active reservation on your name to cancel it. customer: No issue, Thanks for the information. agent: Thanks for choosing us.
no_reservation
Joseph Young