no_reservation
Mark Nelson
Dec
11
ORD
9
change
Dec
Mark Nelson
JFK
customer: Hi. agent: Hello, how may I help you today? customer: Owing to have an emergency work, I need to change the reservation. agent: Ok. Can you please provide your name to check the reservation? customer: Mark Nelson is my good name. agent: Ok, please wait. customer: Sure, I will wait. agent: Sorry, there is no reservation found on your name. customer: Fine, thank you. agent: Thank you for contacting us.
no_reservation
Mark Nelson