no_reservation
Michael Perez
Nov
26
OAK
24
cancel
Nov
Michael Perez
PHL
customer: Hello. agent: Hello. How may I assist you today? customer: I want to cancel my previous reservation because I am unable to travel those dates so can you please cancel my reservation? agent: Sure, I will help you with that. customer: Thank you. agent: Can you please provide your name to check your previous reservation? customer: Sure, my name is Michael Perez. agent: Ok, please be on hold. customer: Ok. agent: We regret that, there is no reservation found with your name in our records. customer: Oh! It's ok no problem. agent: Thank you for approaching us, have a great day. customer: Thank you for your information. agent: Welcome.
no_reservation
Michael Perez