no_reservation
Carol Parker
Sept
9
DTW
7
cancel
Sept
Carol Parker
HOU
customer: Hello. agent: Hello. customer: Carol Parker here. agent: How may I aid you at this moment? customer: I want to cancel my ticket due to snow storm in my place. agent: Sure, I can aid you with that. customer: Ok. agent: Please hold on a moment, I will check your previous reservation status. customer: Sure. agent: There is no previous reservation available in your name. customer: It's ok, thank you. agent: Thank you for contacting us, have a good day.
no_reservation
Carol Parker