no_reservation
Kathleen Carter
July
15
DCA
13
change
July
Kathleen Carter
AUS
customer: Hello. agent: Hello, how may I help you today? customer:  Owing to an emergency, I want to change my reservation. Can you please help me with that? agent: Sure,may I know your good name? customer: Kathleen Carter here. agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: Thank you. agent: Thank you for choosing us.
no_reservation
Kathleen Carter