no_reservation
Patricia Thomas
Dec
23
EWR
21
cancel
Dec
Patricia Thomas
LAX
customer: Hello. agent: Hello, how may I serve you? customer: My name is Patricia Thomas. Actually, I booked a ticket to NYC for a concert but due to bad weather, I want to cancel my trip. agent: Sure Thomas, please give me a moment to check the database. customer: Sure, take your time. agent: Thank you for your patience. Sorry to tell you that there is no reservation found on your given name. customer: That's ok. Thank you for your time. agent: You are welcome Thomas.
no_reservation
Patricia Thomas