no_reservation
Betty Lopez
Dec
31
IAD
29
cancel
Dec
Betty Lopez
DTW
customer: Hello, I am Betty Lopez. agent: Hello, how may I help you? customer: Owing an emergency I want to cancel my flight ticket. Can you help me in this? agent: Sure, I will help you with that. Please wait for a moment. customer: Sure. agent: Thanks for waiting, sorry to inform you there is no any reservation found on your name. customer: It's ok, not a problem. Thank you for your information. agent: Thank you for picking us, have a nice day.
no_reservation
Betty Lopez