no_reservation
Gregory Lee
Feb
3
ORD
1
cancel
Feb
Gregory Lee
PHX
customer: Hello. agent: Hello. customer: Gregory Lee here. agent: How can I aid you at this moment? customer: I need to cancel my reservation because my friends have already booked my ticket in another flight I was not aware of this thing, so can you please help me out with cancelling of my reservation? agent: Sure, I will help you with that. customer: Thank you. agent: Please wait a moment, I will check your reservation status. customer: Sure, take your time. agent: There is no previous reservation available in your name Gregory Lee. customer: Oh! I think the ticket was not booked due to server issue. Thank you for the information. agent: Thank you for reaching us, have a nice day.
no_reservation
Gregory Lee