no_reservation
Edward Hernandez
Dec
14
HOU
12
change
Dec
Edward Hernandez
EWR
customer: Hello. agent: Hello, how can I help you out? customer: I made a reservation earlier this week to give a seminar, but my seminar has been postponed. I would like to change my recent reservation, will you help me with that? agent: Sure, we are here to help you. customer: Thank you for accepting my request. agent: May I know your good name? customer: Myself Edward Hernandez. agent: Sorry, we did not find any active reservation on your name in our data. customer: Ok, not an issue. Thank you for your information. agent: Thank you for contacting us.
no_reservation
Edward Hernandez