no_reservation
Rebecca Lopez
June
13
DTW
11
cancel
June
Rebecca Lopez
DFW
customer: Hello. agent: Hello, how may I help you today? customer:  I am Rebecca Lopez want to cancel my reservation owing an emergency. Can you help me in cancelling? agent: Sure, please wait a moment I will check your reservation and get back to you. customer: Ok. agent: Sorry to inform Rebecca Lopez, we did not found any reservation on your given name. customer:  Thank you for your response. agent: Thank you for choosing us.
no_reservation
Rebecca Lopez