no_reservation
Lisa Smith
Jan
7
MSP
5
cancel
Jan
Lisa Smith
DTW
customer: Hello. agent: Hello, how can I assist you? customer: I just want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you aid me with cancellation? agent: Sure, we are here to assist you. May I know your name to proceed further? customer: Sure, my name is Lisa Smith. agent: Ok, please give me a minute. customer: Sure. agent: Thank you for your patience, we did not find any reservation on your name. customer: Ok, no problem. Thanks for your help. agent: Thank you for choosing us.
no_reservation
Lisa Smith