no_reservation
Brain Smith
Jan
11
CLT
9
cancel
Jan
Brian Smith
PHX
customer: Hi. agent: Hello, how can I aid you? customer: Owing to an emergency, I want to cancel my recent reservation. Can you help me in that? agent: I am here to help you. Sure, can you please let me know your name to check with the reservation status? customer: Myself Brain Smith. agent: Thank you for sharing your name. Please allow me 2-3 minutes, while I check your reservation status in our database. customer: Ok. agent: Thank you for waiting. Sorry, there is no active reservation found under your name to cancel. customer: Ok, no problem. Thank you for checking. agent: Thank you for reaching us.
no_reservation
Brian Smith