no_reservation
Jack Lee
Apr
7
IAD
5
change
Apr
Jack Lee
LAX
customer: Hi. agent: Hello, how shall I help you? customer: I am Jack Lee, I need to change my previous reservation that I made earlier to attend a flower festival. Will you please assist me in doing that? agent: Sure, please be on hold. customer: Ok. agent: Thank you for your time. Sorry, we did not find any reservation in your given name. customer: Ok, thanks for the information. agent: Thank you for reaching us.
no_reservation
Jack Lee