no_reservation
Nancy Lopez
June
22
ATL
20
change
June
Nancy Lopez
SEA
customer: Hello. agent: Hello, how can I assist you? customer: Will you please help me to change my reservation as the business meeting with my Client got postponed? agent: Sure, I can help you in that. May I know your good name please? customer: Sure, my name is Nancy Lopez. agent: Ok, please wait for a while. customer: Sure. agent: Nancy Lopez, there is no active reservation found under your name to do changes in that. customer: Not a problem, thank you. agent: Thank you for reaching us.
no_reservation
Nancy Lopez