no_reservation
Barbara Evans
Aug
21
OAK
19
cancel
Aug
Barbara Evans
DCA
customer: Hello. agent: Hello. How can I aid you today? customer: Owing an emergency, I want to cancel my reservation. Can you help me for that? agent: Sure, I am here to help you. May I know on whose name the ticket has been reserved formerly? customer: Thank you. My name is Barbara Evans. agent: Sorry Barbara Evans, there are no flights reserved on your given name formerly. customer: That's ok, thank you for checking. agent: Welcome, thank you for choosing us. Have a great day. customer: Welcome.
no_reservation
Barbara Evans