no_reservation
Jerry Davis
Jan
4
SEA
2
cancel
Jan
Jerry Davis
CLT
customer: Hello. agent: Hello, how may I hand help to you? customer: I had an important meeting, so I am unable to catch the flight, can you help me in cancelling me recent ticket? agent: Sure, I am happy to help you. customer: Thank you. agent: Please wait for a moment to check it and I will get back to you. customer: Ok, take your time. agent: May I know your name for checking purpose? customer: Yes, my name is Jerry Davis. agent: Thank you for waiting, I am sorry Davis, there is no previous booking found on your name when I search in our back end. customer: That's fine, no problem. agent: Ok, thank you for approaching us with your query. Have a great day. customer: Thank you.
no_reservation
Jerry Davis