no_reservation
William Smith
July
3
MCO
1
change
July
William Smith
IAD
customer: Hello. agent: Hello, how can I support you today? customer: I would like to spend some more days with my mother, please help me in changing my existing reservation. agent: Sure, I will help you. customer: Thank you. agent: Can I have your name please? customer: My name is William Smith. agent: Ok, please wait for a few minutes. customer: Sure, take your time. agent: Sorry to say that, no reservation was found on your name to change. customer: Ok, no issues. Thank you for your information. agent: Thank you for choosing us.
no_reservation
William Smith