no_reservation
Carolyn Perez
Oct
19
AUS
17
cancel
Oct
Carolyn Perez
SFO
customer: Hello. agent: Hello, what type of service you are looking for? customer: Myself Carolyn Perez. I would like to cancel my recent reservation due to some personal issues, will you help me with that? agent: Sure, I will help you but first let me know in which month you have booked your ticket. customer: Thank you for accepting my request, may be in the last month I reserved my ticket but I am not sure. If possible please check with my name. agent: Sorry, in last month I have found 2 passenger with same name. Can you tell me your source and destination? customer: I haven't remember my codes. agent: Ok, can you please tell me your airline name if you remember then it is easy to search your reservation. customer: I recently cancelled another reservation so I haven't remembered properly, if it is possible please check with my name only. agent: Ok, please wait a  minute. customer: Ok, I will wait for your response. agent: Sorry Carolyn Perez, I am unable to find your reservation as your details. customer: Ok, not an issue. Thank you for you information. agent: Most welcome.
no_reservation
Carolyn Perez