no_reservation
Kevin Hernandez
Nov
26
SFO
24
cancel
Nov
Kevin Hernandez
LAX
customer: Hello. agent: Hello. How may I assist you today? customer: My trip was cancel, due to I have exams on those dates so I am unable to travel those dates so can you please cancel my reservation? agent: Sure, I am glad to help you. customer: Thanks. agent: Can you please provide your name to check your previous reservation? customer: Sure, my name is Kevin Hernandez. agent: Ok, please be on hold. customer: Ok. agent: We regret that, there is no reservation found with your name in our records. customer: Oh! May be my friends already cancelled my ticket. agent: Thank you for approaching us, have a great day. customer: Thank you for your service. agent: Welcome.
no_reservation
Kevin Hernandez