no_reservation
Jack Green
Feb
4
BOS
2
cancel
Feb
Jack Green
ORD
customer: Hello. agent: Hello, how may I aid you today? customer: I want to cancel my recent reservation due to heavy rainfall, can you please help me with that? agent: Sure, may I know your name please? customer: My name is Jack Green. agent: Wait a while, kindly. customer: Sure. agent: Sorry, no reservation found in your name to cancel. customer: No problem, thank you. agent: Thank you for opting us.
no_reservation
Jack Green