no_reservation
Shirley Johnson
Oct
21
OAK
19
change
Oct
Shirley Johnson
EWR
customer: Hello. agent: Hello. customer: I am Shirley Johnson. agent: How may I aid you? customer: I am planning to change an existing reservation, due to health issue. Can you please change my reservation? agent: sure, I will help you. customer: Thank you. agent: Please wait a moment, I will check the status of your reservation. customer: Sure. agent: Shirley Johnson, no reservation has been found on your name in our database. customer: That's fine, thank you for your service. agent: Thank you for approaching us.
no_reservation
Shirley Johnson