no_reservation
Katherine Scott
Aug
18
JFK
16
change
Aug
Katherine Scott
EWR
customer: Hello. agent: Hello, how may I aid you today? customer: Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. agent: Sure, we are perky to help you. customer: Thank you. agent: For changing we need your good name, please provide it. customer: Sure, my name is Katherine Scott. agent: Please hold for a moment. customer: Sure. agent: Sorry to say that, there is no active reservation found on your name. customer: That's Ok, thanks for your help. agent: Thank you for availing us.
no_reservation
Katherine Scott