no_reservation
Andrew Thomas
June
30
BOS
28
cancel
June
Andrew Thomas
JFK
customer: Hello. agent: Hello, how may I assist you today? customer: My scheduled examination dates has been cancelled, could you please help me with cancelling my recent reservation? agent: Sure, I can cancel your reservation right now. Before that I need to know your good name please? customer: My reservation was done under the name Andrew Thomas. agent: Please wait a minute. customer: Sure. agent: Sorry to say that, there is no active reservation found on your name. customer: Ok, not an issue. Anyways, thank you for the information. agent: Thank you for choosing you.
no_reservation
Andrew Thomas