no_reservation
Shirley Parker
Oct
14
HOU
12
change
Oct
Shirley Parker
IAH
customer: Hello. agent: Hello. How can I help you? customer: I want to change my reservation due to postponed of my exam, so please help me. agent: Sure. May I know your name? customer: Sure, I am Shirley Parker from Houston. agent: Please wait a while. customer: Sure. agent: Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it. customer: No worries, thank you. agent: Thank you for choosing us.
no_reservation
Shirley Parker