no_reservation
Michael Phillips
May
29
MSP
27
change
May
Michael Phillips
MSP
customer: Hello. agent: Hello. How may I assist you? customer: My round trip has been postponed due to some bad weather conditions at my place. For this I intend to change the reservation, Will you help me in this? agent: Sure, I am here to help you. May I know your good name? customer: The previous reservation has been done with the name of Michael Phillips. agent: Please, wait a minute. customer: Sure, I will wait. agent: Thanks for waiting. customer: It's Ok. agent: Sorry, I did not find any reservation on your name to proceed for modification. customer: No worries at all. Thank you for your quick response. agent: Thank you for reaching us, have a great day.
no_reservation
Michael Phillips