book
Karen Walker
Mar
19
HOU
17
change
Mar
Karen Walker
ATL
customer: Hello. agent: Hello. How can I help you at this moment? customer: My holiday vacation has been postponed, can you please help me for changing the existing reservation? agent: Sure, I will help you with that. customer: Thank you. agent: May I know your name for checking your previous reservation status? customer: Sure, my name is Karen Walker. agent: Ok, please hold on a moment, I will check your reservation. customer: Sure. agent: I have found your reservation. Can you please mention your new travel dates? customer: The travel dates are 03/17 to 03/19. agent: May I know your preferable airport code names for further process? customer: The corresponding airport codes are from TX-HOU to GA-ATL. agent: Just give me a moment, I will change your reservation. customer: Sure, take your time. agent: There is a flight available in this route as per your requested dates, airline is AA and flight number is 1015. Are you ok with this flight? customer: Yes, proceed with my booking. agent: Ok, I have changed your reservation successfully. customer: Thank you for your help. agent: Thank you for reaching us, have a good day.
no_flight
Karen Walker