no_reservation
Eric Evans
Nov
23
LAX
21
cancel
Nov
Eric Evans
LGA
customer: Hello. agent: Hello. What service do you expect from our travel agency? customer: I am a film director and I have reserved a flight ticket to shoot a new song in Seattle but suddenly one of our team member meet with with an accident, so we have postponed the shooting and I am in a busy schedule. can you please help me in flight ticket cancellation? agent: Sure, I am happy to help you with the ticket cancellation process. customer: Thank you. agent: May I know the name on which you have reserved your past ticket? customer: Sure, I can help you in that one and I had reserved the ticket on my name Eric Evans. agent: Ok Eric Evans, please give me a minute. I will check your ticket status and let you know. customer: Sure, I can wait for few minutes but please make it quick because I am in a busy work. agent: Thank you for waiting. customer: It's alright. agent: I am really sorry to inform you, there is no reservation found with your name in our records to cancel. customer: Ok, I have informed to my manager to cancel it but suddenly I got a question that does he cancelled it or not. Now, I got some clarity about the ticket with your help. Thank you so much for your quick response. agent: You are most welcome. Once you have planned any other trip, please contact our travel agency to book a new ticket. customer: Sure, I can reach you if there is any trip that I have planned. agent: Thank you for choosing our travel agency. customer: Most welcome.
no_reservation
Eric Evans