no_reservation
Edward Hernandez
June
25
ORD
23
change
June
Edward Hernandez
MCO
customer: Hi. Owing to an emergency, my FIFA tournament has been postponed. agent: Hello, how can I assist you for the day? customer: So I want you to change my existing reservation? agent: May I know your name please? customer: Sure, I had a recent reservation with name Edward Hernandez. agent: Can you please wait for a moment, I will check with your reservation. customer: Sure. agent: Sorry to notify that, there is no reservation found on your given name. customer: Ok, no worries at all. Thanks for your kind service. agent: Thank you for reaching us. Have a good day.
no_reservation
Edward Hernandez