no_reservation
James Lee
May
15
CLT
13
cancel
May
James Lee
ATL
customer: Hello. agent: Hello, how can I guide you for today? customer: Myself James Lee, due to some urgent seminar I am going to cancel my reservation. Can you please help me in cancelling the reservation? agent: Sure, I will help you with that. customer: Thank you. agent: Please give me a minute, I will check the status of your existing reservation. customer: Sure, I will wait for your response. agent: Sorry, there is no reservation found under your name in our database. customer: Not a big issue, anyhow thank you very much for your service. agent: Thank you for contacting us, have a nice day.
no_reservation
James Lee