no_reservation
Timothy Nelson
Apr
4
CLT
2
cancel
Apr
Timothy Nelson
DTW
customer: Hi. agent: Hello. How can I help you? customer: I would like to cancel my recent reservation as my trip got cancelled due to my health issues. Can you help me with this? agent: Sure, may I know your name please? customer: I am Timothy Nelson. agent: Wait a minute please. customer: Sure. agent: Thank you for waiting, sorry we didn't find any reservation on your name. customer: Ok, not an issue. Thank you for your information. agent: Thank you for reaching us, have a good day.
no_reservation
Timothy Nelson