no_reservation
Susan Wright
Oct
11
DCA
9
cancel
Oct
Susan Wright
SEA
customer: Hello. agent: Hello, how can I help you? customer: I need to cancel my reservation due to some personal issues.So can you help me with cancellation of my reservation? agent: Sure, I can help you with that. May I know your good name please? customer: I am Susan Wright. agent: Ok, please wait for a while. customer: Sure. agent: Susan Wright, there is no active reservation found under your name to do cancellation. customer: No problem, thank you for the information. agent: Thank you for choosing us.
no_reservation
Susan Wright