no_reservation
James Collins
Aug
14
CLT
12
cancel
Aug
James Collins
DCA
customer: Hello. agent: Hello. How can I assist you? customer: My name is James Collins, I want to cancel my reservation as my plan to meet my friend at New York is cancelled. Can you help me to cancel my reservation? agent: Sure, I can help you out. Give me a minute. customer: Ok. agent:  Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it. customer: Ok, thank you for the information. agent: Thank you for reaching us.
no_reservation
James Collins