no_reservation
Amy Hill
Oct
18
JFK
16
change
Oct
Amy Hill
DFW
customer: Hi. agent: Hello. How may I assist you? customer: I want to change my existing reservation. Can you help me for that one? agent: Sure, I am here to help you out. May I know you name please? customer: Sure, Amy  Hill here. agent: Wait a moment please. customer: Sure. agent: Amy Hill, we haven't found any reservation under your name in our database. customer: No issues, thank you for the information. agent: Thank you for choosing us.
no_reservation
Amy Hill