no_reservation
John Hernandez
Nov
8
IAH
6
cancel
Nov
John Hernandez
DEN
customer: Hello. John Hernandez here. agent: Hello, how can I assist you? customer: Due to sudden health issue, I am not able to travel in a flight. So, I would like to cancel my reservation. Can you please help me out with that? agent: Ok, please wait for a moment. customer: Sure, take your time. agent: Thanks for waiting, there was no reservation found on your name. customer: Oh! I think the ticket was cancelled by my cousin. Anyway, thank you for the information. agent: Thank you for choosing us. customer: Welcome.
no_reservation
John Hernandez