no_reservation
Sharon Smith
Nov
8
JFK
6
cancel
Nov
Sharon Smith
IAD
customer: Hi. agent: Hello. How may I help you? customer: Owing to an emergency I had to request for this cancel reservation. agent: May I know your name please to check the status of your reservation? customer: My name is Sharon Smith. agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure. agent: Sorry, there is no reservation matching with your name in our portal. customer: Thank you. agent: Thank you for reaching us.
no_reservation
Sharon Smith