no_reservation
Shirley Wright
Sept
2
BOS
31
cancel
Aug
Shirley Wright
MSP
customer: Hello. agent: Hello. What can I do for you at this moment? customer: I am Shirley Wright. Unfortunately my exams was got cancelled so I want to cancel my reservation, can you please help me that? agent: Sure, please wait for few minutes. customer: Ok. agent:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: Ok, no problem. Thank you. agent: Thank you for availing us.
no_reservation
Shirley Wright