no_reservation
Shirley Turner
May
31
BOS
29
cancel
May
Shirley Turner
EWR
customer: Hello. agent: Hello, how may I help you? customer: I am Shirley Turner. Due to some emergency problem, I need to cancel my reservation. Can you please help me? agent: Sure, please wait a minute. customer: Sure. agent: Unfortunately we didn't found any reservation matching your name. customer: No problem. Thank you. agent: Thank you for reaching us.
no_reservation
Shirley Turner