no_reservation
Donald Perez
Mar
11
IAH
9
change
Mar
Donald Perez
DTW
customer: Hello. agent: Hello, how can I help you? customer: My name is Donald Perez and I want to change my reservation. agent: Sure, I am here to help you. Please stand by. customer: Ok. agent: Thanks for your time, there is no active reservation found in your name to change. customer: Thank you for the information. agent: Thank you for choosing us.
no_reservation
Donald Perez