no_flight
Janet Robinson
Sept
2
LAX
31
cancel
Aug
Janet Robinson
BOS
customer: Hello. agent: Hello. How can I assist you at this moment? customer: I want to cancel my reservation, can you help me with that? agent: Sure, I am ready to help you with that. customer: Thank you. agent: Please be hold on for a moment to check your reservation status. customer: Ok. agent: Can I have your name please? customer: Sure, my name is Janet Robinson. agent: Sorry Janet Robinson, no reservation has found under your name to cancel. customer: Thank you for your help. agent: Thank you for choosing us, have a good day.
no_reservation
Janet Robinson