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Mark Jones
Jan
22
BOS
20
cancel
Jan
Mark Jones
DCA
customer: Hello. agent: Hello, welcome to Air Traffic agency. How may I Serve you at this moment? customer: Prepone plan came into a picture owing to announcement of birth of baby boy.So I need to cancel my recent reservation. Can you help me with that? agent: Ok, I will help you in cancelling the ticket, can I know the name which is used to book the ticket previously? customer: Sure, I am Mark Jones. agent: Ok, please hold on for a while, I will check with my database. customer: OK. agent: Happy to inform you that I found your reservation, should I cancel it? customer: Yes, please cancel it. agent: Your ticket is successfully cancelled, have a pleasant day. customer: Thanks for your service and support. agent: Thank you for reaching our agency, happy birthday to your baby boy.
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Mark Jones