no_reservation
John Clark
Mar
5
HOU
3
change
Mar
John Clark
MCO
customer: Hi. agent: Hello. How can I help you at this moment? customer: Could you please change my existing reservation due to postpone of my trip? agent: Sure, I will help you with that. Can you please mention your name? customer: My name is John Clark. agent: Ok, please hold on a moment. customer: Sure. agent: There is no previous reservation available under your name. customer: Not a problem, thank you for checking. agent: Thank you for reaching us.
no_reservation
John Clark