no_reservation
Raymond Wright
Aug
9
JFK
7
change
Aug
Raymond Wright
PHL
customer: Hello. agent: Hello. How can I aid you? customer: I want to modify the ticket details in the previous ticket because I have changed the trip to some other dates, can you please help me to change the details? agent: Sure, I am glad to help you in amending your reservation. customer: Thank you for accepting my request. agent: Please allow me a moment to check for your previous reservation status is whether active or not. I need the name to check for the reservation status, can you please provide me? customer: Sure, my name is Raymond Wright. agent: Thank you for waiting. customer: Ok. agent: Sorry Wright, there is no active reservation have been found under your name in our records to amend it. customer: It's ok, not a problem with that. Anyways thanks a lot for your time in searching the ticket status. agent: Thank you for reaching us. customer: You are welcome.
no_reservation
Raymond Wright