no_reservation
Eric Lee
Dec
15
IAH
13
cancel
Dec
Eric Lee
LAX
customer: HI. agent: Hello, how may I address you? customer:  I want to cancel my reservation as my project got ramp down. Can you help me with that? agent: Sure, I can do that for you. customer: Thank you. agent: Will you please mention your name? customer: I am Eric Lee. agent: Ok, please wait. customer: Sure. agent: Thanks for waiting, there is no reservation found under your name in our data base. customer: Ok, no issues. Thanks for the information. agent: Thank you for opting us.
no_reservation
Eric Lee