no_reservation
Edward Lopez
Sept
27
ORD
25
change
Sept
Edward Lopez
DEN
customer: Hello. agent: Hello. How can I help you today? customer: Can you please change my reservation as the event which I want to attend got postponed due to bad weather? agent: Sure, I will help you. please tell me your name. customer: I am Edward Lopez. agent: Please wait for a moment. customer: Sure. agent: Sorry Lopez, I did not find any reservation under your name. customer: It's ok, thank you for your information. agent: It's my pleasure, have a great day.
no_reservation
Edward Lopez