no_reservation
Donna Brown
Mar
29
BOS
27
cancel
Mar
Donna Brown
DFW
customer: Hello. agent: Hello. What else can I assist you today? customer: Owing to an emergency, I want to cancel my reservation. Can you help me out? agent: Sure, I will help you to cancel that reservation, but I need your name to check the details? customer: Sure, my name is Donna Brown. agent: Sorry Donna, we cannot find any reservation with your name in our database. customer: That's fine, thank you for the information. agent: Do you want any more information from us? customer: No, thanks for your service. agent: It's my pleasure, have a great day.
no_reservation
Donna Brown