no_reservation
Scott Thompson
June
30
DFW
28
change
June
Scott Thompson
AUS
customer: Hi. agent: Hello, how may I be at your service today? customer:  I need to change my existing reservation as my exams got postponed, Can you please help me with that? agent: May I know your name please to check the status of your reservation? customer: Scott Thompson here. agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Ok. agent: Sorry, there is no reservation matching with your name in our portal to make changes further. customer: No issue, thanks for the information. agent: Thank you for reaching us.
no_reservation
Scott Thompson