no_reservation
James Jones
Jan
25
DTW
23
change
Jan
James Jones
JFK
customer: Hello, James Jones here. agent: Hello, how may I assist you? customer: Can Can you please help me in changing my recent reservation? As I'm unable to do journeys right now because of health issues. agent: Sure, hold on for a moment. Let me check. customer: Sure, I'll wait. agent: Sorry Jones, there are no flights reserved on your given name. customer: That's ok, thank you for giving the information. agent: Welcome, thank you for choosing us. Have a great day.
no_reservation
James Jones