no_reservation
Susan Evans
Dec
20
DCA
18
cancel
Dec
Susan Evans
JFK
customer: Hi. agent: Hello. How can I help you? customer: I need to cancel my recent reservation owing to an emergency. agent: Sure, I will help you to cancel your reservation. Please mention your name. customer: My name is Susan Evans. agent: Ok, please allow me a moment. Sorry, no reservation found on your name to cancel your reservation. Thank you.
no_reservation
Susan Evans