no_reservation
Timothy Mitchell
May
31
MCO
29
change
May
Timothy Mitchell
IAH
customer: Hello. agent: Hello. How can I assist you at this moment? customer: Actually, I want to change my existing reservation due to postpone of my exam can you please help me in this intent? agent: Sure, I will help you with that. Can I have the name on which ticket has reserved earlier? customer: Sure, my name is Timothy Mitchell here. agent: Ok Timothy, please wait a moment. customer: Sure, take your own time. agent: Thank you for waiting. customer: My pleasure. agent: Sorry Timothy, there is no reservation found under your name to change. customer: Ok, no problem. Thank you for your information. agent: My pleasure. Thank you for choosing us. customer: Welcome.
no_reservation
Timothy Mitchell