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Rachel Moore
Dec
22
IAH
20
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Dec
Rachel Moore
BOS
customer: Hello. My name is Rachel Moore. agent: Hello. How can I help you? customer: Actually, I booked a ticket to attend a concert in BOS but due to bad weather, I want to postpone my reservation. agent: Ok, so would you like me to change your existing reservation? customer: Yes. agent: Ok, can you please provide your new travelling dates? customer: My preferable dates are from 12/20 to 12/22. agent: Ok Rachel, please let me know the airport codes? customer: My airport codes are IAH and BOS respectively. agent: I found a flight 1017 of Hawaiian airlines, shall I book it for you? customer: Please proceed with the booking. agent: Ok, your ticket is booked. customer: Thank you for your time. agent: Thank you, have a great trip.
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Rachel Moore