no_reservation
John Gonzalez
Nov
18
EWR
16
cancel
Nov
John Gonzalez
MSP
customer: Hello, I am John Gonzalez. agent: Hello, how can I assist you? customer: Due to bad weather I want to cancel my recent reservation. Can you please cancel my ticket? agent: Sure. Please wait for a moment, I will check the details of your reservation. customer: Ok. agent: Thanks for waiting, there is no reservation with your name. customer: Not a problem, thank you. agent: Have a nice day.
no_reservation
John Gonzalez