no_reservation
Kenneth Jones
Oct
30
MSP
28
cancel
Oct
Kenneth Jones
DCA
customer: Hello. agent: Hello. How can I assist you? customer: My name is Kenneth Jones and I want to cancel my reservation. Can you please help me? agent: Sure, I can help you with that. Please wait for a while. customer: Sure. agent: Kenneth Jones, there is no reservation found active under your name to do cancellation. customer: Ok, thank you for the information. agent: Thank you for choosing us, have a nice day.
no_reservation
Kenneth Jones