no_reservation
Edward Hernandez
Dec
4
MSP
2
cancel
Dec
Edward Hernandez
DEN
customer: Hi. agent: Hello. How may I help you today? customer: I have to cancel my reservation as I met with an accident, can you please do that for me? agent: Sure, I will help you with that. customer: Thank you. agent: May I know your name for checking your previous reservation? customer: Sure, my name is Edward Hernandez. agent: Sorry to say that, no reservation found based on your name. customer: Not an issue, thank you very much for checking. agent: Thank you for reaching us.
no_reservation
Edward Hernandez