no_reservation
Pamela Hall
Apr
3
LAX
1
cancel
Apr
Pamela Harris
PHL
customer: Hi. agent: Hello, how may I serve you today? customer: Pamela Hall here, I need to cancel my reservation as my Football match got cancelled due to heavy snow fall. Can you help me? agent: Sure, we are here to help you. customer: Thank you. agent: May I know your good name please? customer: I have already mentioned above. Please check. agent: Ok, please wait a minute. customer: Sure. agent: Sorry, there is no active reservation on your name to cancel. customer: That's Ok, thanks for your response. agent: Thank you for contacting us.
no_reservation
Pamela Harris