no_reservation
Erick Baker
Jan
6
IAH
4
cancel
Jan
Eric Baker
LGA
customer: Hello. agent: Hello. How may I aid you today? customer: I want to cancel my reservation, due to some health problems I am unable to travel those dates so can you please cancel my reservation? agent: Sure, I will help you with that. customer: Thanks. agent: Can you please provide your name to check your previous reservation? customer: Sure, my name is Erick Baker. agent: Ok, please be on hold to check. customer: Ok. agent: We regret that, there is no reservation found with your name in our records. customer: Oh! May be I am not booked my ticket properly at that time. Thank you for your information. agent: Thank you for reaching us, have a great day.
no_reservation
Eric Baker