no_reservation
David Lopez
Jan
15
ORD
13
change
Jan
David Lopez
SEA
customer: Hi. agent: Hello, do you need any help from us? customer: Actually I made a earlier reservation to go for a trip with my friends, but heavy work load in office I want to change my reservation. agent: Sure, could I have your name please? customer: David Lopez is my name. agent: Ok, please allow me a moment. customer: Ok. agent: Sorry, there is no reservation with your name in our portal to make changes. customer: That's ok, thank you. agent: You are welcome, have a great day.
no_reservation
David Lopez