no_reservation
Virginia Roberts
Feb
23
IAD
21
cancel
Feb
Virginia Roberts
ATL
customer: Hi. agent: Hello, how may I assist you today? customer: Can you please cancel my recent reservation? As my planned trip has been cancelled due to strange climatic conditions. agent: Sure, may I know your name for the cancellation process? customer: Sure, my name is Virginia Roberts. agent: Thank you, please wait for a while. customer: Sure, I'll wait for your response. agent:  Sorry, we couldn't find a reservation on your name to cancel. customer: Oh! That's ok, thank you for giving the information anyways. agent: Welcome, thank you for reaching us.
no_reservation
Virginia Roberts