no_reservation
Mark Young
Aug
11
IAD
9
cancel
Aug
Mark Young
MCO
customer: Hello. agent: Hello. How may I aid you? customer: I need to cancel my reservation as my exams got cancelled. Can you please cancel my reservation which I have done under my name Mark Young? agent: Sure, I am glad to help you in ticket cancellation process. Can you please wait a minute? customer: Thank you and I will wait for your response. agent: Sorry Mark Young, there is no reservation under your name in our database to cancel. customer: It's ok, anyway thank you for the information. agent: You are welcome. Thank you for choosing us.
no_reservation
Mark Young