no_reservation
Carolyn Gonzalez
May
25
PHX
23
change
May
Carolyn Gonzalez
EWR
customer: Hello, I am Carolyn Gonzalez. agent: Hello. How may I aid you? customer: Do to cancellation of the soccer match I want to change the  existing reservation. Can you help me with this? agent: Sure, please wait a moment. Thanks for waiting. Here, in our data base, we can not find your name with reservation. To go for further process. customer: OK, not an issue. agent: Thanks for choosing our service, have a colourful day. customer: Thank you.
no_reservation
Carolyn Gonzalez