no_reservation
Frank Collins
Aug
11
PHL
9
cancel
Aug
Frank Collins
MCO
customer: Hi. agent: Hello. How may I help you? customer: I need to cancel my ticket due to my health issue, can you help me? agent: May I know your name please to check the status of your reservation? customer: I am Frank Collins. agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure. agent: Sorry, there is no reservation matching with your name in our portal. customer: That's ok. Thank you. agent: Thank you for reaching us.
no_reservation
Frank Collins