no_reservation
Steven Williams
Apr
16
SFO
14
cancel
Apr
Steven Williams
IAH
customer: Hi. agent: Hello,. How can I assist you the best? customer: Due to sudden demise of my great grandfather, I want to cancel my reservation. Can you please help me out? agent: Sorry for the sad news, I will help you with that. On what name do I need to check the reservation? customer: Please check the reservation on the name of Steven Williams. agent: Ok, please be on hold. customer: Ok. agent: Sorry to say that, we did not find any reservation on your name to cancel it. customer: Ok, no issues. Thank you. agent: Thanks for approaching us.
no_reservation
Steven Williams