no_reservation
Elizabeth Phillips
June
23
BOS
21
change
June
Elizabeth Phillips
DFW
customer: Hello. agent: Hello, how can I help you today? customer: I want to change my reservation, can you please help me with that? agent: Sure, can I have your name please? customer: Elizabeth Phillips here. agent: Ok, please wait for a while. customer: Sure. agent: Thanks for waiting, there is no active reservation on your given name. customer: No problem, thank you for the information. agent: Thank you for opting us.
no_reservation
Elizabeth Phillips