no_reservation
Kimberly Smith
Sept
27
HOU
25
cancel
Sept
Kimberly Smith
PHL
customer: Hello. agent: Hello. How may I help you? customer: I am Kimberly Smith, want to cancel my recent reservation due to some personal issue. Please help me out with that. agent: Sure, please wait a minute. customer: Sure. agent: Sorry, there is no active reservation found under your name. customer: It's ok, thank you for your help. agent: Most welcome.
no_reservation
Kimberly Smith