no_reservation
Susan Hall
Mar
25
AUS
23
change
Mar
Susan Hall
OAK
customer: Hi. agent: Hello, how may I help you at this moment? customer: Can you please help me in changing my reservation? agent: Sure, may I know your name to check the reservation status? customer: I am Susan Hall. agent: Ok, please wait for a minute. customer: Ok. agent: Sorry, there is no reservation found on your name to change. customer: No problem, thank you. agent: Thank you for choosing us.
no_reservation
Susan Hall