no_reservation
Matthew Roberts
May
1
PHX
29
cancel
Apr
Matthew Roberts
IAD
customer: Hello. agent: Hello. How may I assist you today? customer: My name is Matthew Roberts. agent: Yes Roberts. customer: I am planning to cancel my reservation, can you help me? agent: Sure, I will help you with that, please hold on for a moment to check your reservation status. customer: Ok. agent: Roberts, I did not find any reservation with your name in my database. customer: It's fine. Anyway, thank you for your help. agent: It's my pleasure.
no_reservation
Matthew Roberts