no_reservation
Matthew Edwards
Feb
26
ORD
24
change
Feb
Matthew Edwards
DTW
customer: Hello. agent: Hello, how may I help you today? customer:  I made a reservation earlier in this week to give a seminar, but my seminar has been postponed. agent: Ok. customer: I need to amend my reservation, can you help me with that? agent: Sure, I am here to help you. May I know your name? customer: Thank you. Matthew Edwards here. agent: I did not found any reservation on the name of Matthew Edwards. customer: Ok, no issue. Thank you. agent: Thank you for opting us.
no_reservation
Matthew Edwards