no_reservation
Emily Lopez
Oct
21
IAH
19
change
Oct
Emily Lopez
JFK
customer: Hello. agent: Hello, how may I address you? customer: I am Emily Lopez, I want to change my destination airport code of previous reservation. Can you please help me to change? agent: Sure, please allow me a moment to check the current status of your formerly made reservation and revert you. customer: Sure. agent: Thanks for waiting Emily Lopez, we tried but could not find any reservation active by your name in our data base. customer: Ok, thanks for checking my reservation status. agent: Thank you for choosing us.
no_reservation
Emily Lopez