no_reservation
Mary Parker
Sept
5
SEA
3
cancel
Sept
Mary Parker
DTW
customer: Hi,. agent: Hello, how can I render you today? customer: I want to cancel my recent ticket booking due to office work that my manager did not approve my leaves. So, Can you please cancel it? agent: Sure, I will help you with that. customer: Thank you. agent:  On what name, do I need to check your reservation status? customer: Check it on my name, Mary Parker. agent: Please wait a moment. customer: Sure, I will wait for your response. agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: Ok, Thanks for your kind information. agent: Thank you for opting us.
no_reservation
Mary Parker