no_reservation
Benjamin Gonzalez
Feb
3
SFO
1
cancel
Feb
Benjamin Gonzalez
LGA
customer: Hello. agent: Hello, how can  I guide you for today? customer: Due to heavy rain, I want to cancel my reservation. Can you help me? agent: I will help you with that. May I know your name? customer: Benjamin Gonzalez here. agent: Please give me a minute, I will check the status of your existing reservation. customer: Sure. agent: Sorry, there is no reservation found under your name in our database. customer: No problem, Thanks for the information. agent: Thank you for contacting us, have a nice day.
no_reservation
Benjamin Gonzalez