no_reservation
Jack Lewis
Apr
15
CLT
13
change
Apr
Jack Lewis
DEN
customer: Hi. agent: Hello. How may I assist you today? customer: I would like to change my reservation because I have to attend a urgent business meeting at my office, so I cannot travel now. Can you please help me? agent: Sure, I will help you. customer: Thank you. agent: Can you please provide your name to check your previous reservation? customer: My name is Jack Lewis. agent: Ok, please be on hold to check. customer: Sure. agent: We regret that, there is no reservation found with your name in our records. customer: Not an issue, anyway thank you for the information. agent: Thank you for approaching us, have a great day.
no_reservation
Jack Lewis