no_reservation
Alexander Hall
Sept
13
DTW
11
change
Sept
Alexander Hall
CLT
customer: Hello. agent: Hello. How can I aid you? customer: Owing to an emergency, I need to change an existing reservation. Can you help me to changing an existing reservation? agent: Sure, We are here to assist you. May I know your name? customer: I am Alexander Hall. agent: Give me a minute. customer: Sure. agent:    Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to change it. customer: Not a big issue, anyhow thank you very much for checking the reservation status. agent: Thank you for reaching us.
no_reservation
Alexander Hall