no_reservation
Helen Lopez
Nov
22
DFW
20
cancel
Nov
Helen Lopez
LAX
customer: Hello. agent: Hello, how can I assist you today? customer: I am on bed-rest as I have broken leg, can you please cancel my reservation as I am unable to go on the trip? agent: Sure, I will help you with that. customer: Thank you. agent: Can you please tell me your name? customer: My name is Helen Lopez. agent: Sorry Helen Lopez, no reservation found on your name. customer: Ok, maybe my mother have cancelled it on behalf of me. Thank you for your time. agent: Thank you for reaching us, have a nice day.
no_reservation
Helen Lopez