no_reservation
Mary Turner
Nov
10
ATL
8
cancel
Nov
Mary Turner
DFW
customer: Hi. agent: Hello. How can I help you? customer: As my exam got cancelled, can you help me to cancel my reservation? agent: Yes, I can help you. Can I know your name for checking? customer: Sure, my name is Mary Turner. agent: Sorry to inform you that there is no reservation found on your name. customer: That's ok, thank you. agent: Thank you for consulting us.
no_reservation
Mary Turner