no_reservation
Sandra Jones
Feb
8
PHX
6
cancel
Feb
Sandra Jones
PHL
customer: Hello. agent: Hello, how may I help you today? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: Sure, I am here to help you. customer: Thank you. agent: May I know your good name please? customer: My name is Sandra Jones. agent: Please wait for a moment. customer: Sure, take your time. agent: Sorry Jones, there is no reservation found as per your name in our database. customer: That's ok, thank you for your information. agent: You are welcome, thank you for reaching us with a query.
no_reservation
Sandra Jones