no_reservation
Rebecca Phillips
May
10
DCA
8
cancel
May
Rebecca Phillips
SFO
customer: Hello. agent: Hello, how may I support you today? customer: I am Rebecca Phillips. I just want to cancel my reservation due to abnormal weather condition, can you please cancel it? agent: Sure, we are glad to help you. customer: Thank you. agent: Please hold on a moment. customer: Sure. agent: Sorry to say that, there is no active reservation found on your name. customer: It's ok, thank you for the information. agent: Thank you for opting us.
no_reservation
Rebecca Phillips