no_reservation
Margaret Lee
Apr
13
MSP
11
cancel
Apr
Margaret Lee
MSP
customer: Hello, I am Margaret Lee. agent: Hello, how can I assist you for the day? customer:  Owing to an emergency, my planned to Sky diving with friends has been cancelled. Can you help me with that? agent: Sure, we are glad to assist you. customer: Thank you. agent: Ok, please wait for few minutes. customer: Sure. agent: Thank you for waiting. customer: Ok. agent: Sorry we couldn't find any reservation with your name. customer: Ok, no problem. Thanks for the information. agent: Thank you for reaching us. Have a  good day.
no_reservation
Margaret Lee