no_reservation
Larry Roberts
Dec
23
ORD
21
change
Dec
Larry Roberts
PHX
customer: Hi. agent: Hello, what sort of help are you seeking from us? customer: I need to change my existing reservation as my exams got postponed, Can you please help me with that? agent: Sure, I can change your reservation right now. Before that I need to know your good name please? customer: Larry Roberts here. agent:  Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure. agent: Sorry to say that, there is no active reservation found on your name. customer: No problem, thanks for the information. agent: Thank you for choosing us.
no_reservation
Larry Roberts