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Jessica Hernandez
Sept
7
JFK
5
book
Sept
Jessica Hernandez
OAK
customer: Hello. agent: Hello, could you please tell us for what help you approached us? customer: Can you please help me to book a flight ticket from JFK to OAK? agent:  Sure, may I know your departure and arrival day? customer: My travelling dates are Sept 5 to Sept 7. agent: Ok, could I have your name please? customer: Jessica Hernandez. agent: Ok, do you need direct or connecting flight? customer: I need a connecting flight. agent: Ok, do you have any other specifications? customer: No. agent:  We found American airline with economy class and flight number is 1020 with arrival time is 6:00 hours and depart time is 5:00 hours.Shall I proceed for booking? customer: Ok, please proceed to book. agent:  Ok, your reservation is confirmed. customer: Thank you. agent:  You are welcome, have a great day.
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Jessica Hernandez