no_reservation
Dennis Martinez
Oct
2
OAK
30
cancel
Sept
Dennis Martinez
EWR
customer: Hello. agent: Hello. How can I guide you? customer: I would like to cancel my reservation due to sudden emergency. Can you help me? agent: Yes, I can help you? Can I have your name please to check the details? customer: My name is Dennis Martinez. agent: Please be on hold while I am checking. customer: Ok. agent: Dennis, there is no active reservation found under your name. customer: That's fine, thank you for the information. agent: Can I help you with anything else? customer: No, thank you. agent: You are welcome. Thank you for reaching us, have a nice day. customer: Welcome.
no_reservation
Dennis Martinez