no_reservation
Charles Wilson
Oct
8
BOS
6
cancel
Oct
Charles Wilson
HOU
customer: Hello. agent: Hello, how can I help you? customer: As my meeting got postponed with my client, can you please help me in cancelling my existing reservation? agent: Sure, I am here to help you with that, can I know your good name to proceed further? customer: I am Charles Wilson. agent:  I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: Ok, no issues. Thank you for checking. agent: Thank you for reaching us.
no_reservation
Charles Wilson