no_reservation
Sandra White
May
3
IAD
1
change
May
Sandra White
PHL
customer: Hello. agent: Hello, what can I do for you now? customer: I am planning to change my existing reservation due to sudden change of my trip dates. Can you help me with that? agent: Sure. customer: Thank you. agent: I have to know your name to change the reservation, Will you please? customer: I am Sandra White. agent: Thanks for your name. There was no reservation on your name to change. customer: Ok , no issues. agent: Thank you for opting us, have a nice day. customer: Thank you.
no_reservation
Sandra White