no_reservation
Eric Evans
Jan
8
IAH
6
change
Jan
Eric Evans
BOS
customer: Hello. agent: Hello, how can I help you? customer: I just want to change my existing reservation, due to my trip with my friends has been postponed. Can you help me to change it? agent: Sure, I will help you with this. customer: Thank you. agent: Can you please provide your name to check your reservation status? customer: Sure, please check my reservation on the name of Eric Evans. agent: Eric Evans, there is no active reservation found under your name in our database. customer: That's Ok, thanks for your response. agent: Thank you for contacting us.
no_reservation
Eric Evans