no_reservation
Mary Martin
Mar
2
IAH
29
change
Feb
Mary Martin
JFK
customer: Hello. agent: Hello, how can I aid you for today? customer: Can you please help me in changing  my existing reservation to New York? As my meeting got postponed at New York. agent: Sure, I will help you with that. customer: Thank you. agent: Can you please provide your name to check the reservation status? customer: My name is Mary Martin. agent: Sorry to say this Mary Martin, there is no active reservation with your name in our booking list. customer: Ok, not an issue. Thank you for providing information. agent: You are welcome, thank you for reaching us. Hope you have a nice day ahead.
no_reservation
Mary Martin