no_reservation
Michael Evans
Dec
26
CLT
24
change
Dec
Michael Evans
DCA
customer: Hi. agent: Hello, how may I assist you today? customer: Owing to an emergency, my business conference got postponed, so I want you to change my existing reservation. agent: Sure, may I know your name to change. customer: Sure, Michael Evans here. agent: Please wait a moment. customer: Sure. agent: Sorry, there are no active reservations on your given name to change. customer: Ok, no issues. Thank you for your information. agent: Thank you for reaching our service.
no_reservation
Michael Evans