no_reservation
Mary Edwards
June
5
JFK
3
cancel
June
Mary Edwards
MSP
customer: Hello,. agent: Hello, how may I assist you at this moment? customer: Can you please help me in cancelling my recent reservation, as my exam got cancelled. Please help me with this? agent: Sure, may I know your good name? customer: Sure, my name is Mary Edwards. agent: Ok, please wait for a minute. customer: Ok. agent: Thanks for waiting, there is no active reservation found on your name. customer: Ok, no issues. Thank you for your information. agent: Thank you for reaching us.
no_reservation
Mary Edwards