no_reservation
Melissa Thompson
Dec
12
EWR
10
cancel
Dec
Melissa Thompson
DTW
customer: Hi. agent: Hello, how may I help you today? customer: Owing to an emergency I had to request for this cancel reservation. agent: Sure, may I know your name? customer: My name is Melissa Thompson. agent: Please be on hold. customer: Ok. agent: There is no reservation found on your name in our database to cancel it. customer: Thank you. agent: Thank you for availing us.
no_reservation
Melissa Thompson