no_reservation
Patricia Lee
Oct
17
DCA
15
change
Oct
Patricia Lee
IAH
customer: Hi. agent: Hello. How can I assist you today? customer: Owing to an emergency, my business conference got postponed, so I want you to change my existing reservation. agent: Sure, may I know your name to check for the previous reservation? customer: Sure, Patricia Lee here. agent: Please allow me a moment. customer: Sure. agent: There is no reservation found under your name. customer: Ok, no worries at all. Thank you for your assistance. agent: Thank you for contacting us.
no_reservation
Patricia Lee