no_reservation
Emma Smith
Dec
25
SEA
23
cancel
Dec
Emma Smith
SFO
customer: Hi. agent: Hello, how may I assist you? customer: Owing to an emergency, my FIFA tournament got cancelled. agent: Ok. customer: So I have request to you to cancel my existing reservation. agent: Sure, to check the reservation list we need your name, can you please share me your name? customer: Sure, I have a reservation with name Emma Smith. agent: Sorry there is no reservation on your name. customer: Ok, not an issue. Thank you for your assistance. agent: Thank you so much for choosing us.
no_reservation
Emma Smith