no_reservation
Ronald Wilson
Dec
27
OAK
25
cancel
Dec
Ronald Wilson
JFK
customer: Hello. agent: Hello. customer: I am Ronald Wilson. agent: How may I help you now? customer: As my tour with my family has been cancelled due to bad weather conditions in my home city. agent: Ok. customer: Help me in canceling my reservation. agent: Sure, I will help you. customer: Thank you. agent: Please, wait  for a while. customer: Sure. agent: Thank you for your  time. Sorry to inform you that, I did not find any reservation on your name. customer: Its ok, thank you for the information. agent: Thank you for reaching us.
no_reservation
Ronald Wilson