no_flight
Karen Edwards
Oct
9
DTW
7
change
Oct
Karen Edwards
OAK
customer: Hello. agent: Hello, how can I help you? customer:    Would it be possible to change my reservation, which I have done with my name? agent: Sure, can you provide me your name please? customer: Yes, my name is Karen Edwards. agent: Give me a moment. customer: Ok, take your time. agent: Karen Edwards, we have found an active reservation. Provide us the new airport codes. customer: Sure, my airport codes are DTW and OAK. agent: Let us know the new travel dates. customer: Ok, my travelling dates are Oct 07 and Oct 09. agent: Would you like to travel by connecting flight or direct flight? customer: I want a direct flight. agent: Are there any more preferences you want to avail? customer: No. agent: Karen Edwards. I regret to inform that there are no flights on your route with the given dates. customer: That's ok, thank you for the response. agent: Thank you for reaching us.
no_flight
Karen Edwards