no_reservation
Michael Nelson
Nov
23
DFW
21
cancel
Nov
Michael Nelson
SFO
customer: Hello. agent: Hello, how can I help you? customer: I am Michael Nelson. Due to heavy rainfall I want to cancel my reservation. Will you help me in cancelling reservation? agent: Sure, I will help you to cancel your air ticket. Please wait for a moment. customer: Sure. agent: Thank you for waiting, sorry to inform you there is no any reservation found on your name. customer: Thank you, for your good service. agent: Thank you, have a nice day.
no_reservation
Michael Nelson