no_reservation
Cynthia Harris
Feb
5
DFW
3
cancel
Feb
Cynthia Harris
ORD
customer: Hello. agent: Hello. How can I assist you at this moment? customer: Due to sudden health issue, I want to cancel my reservation. Can you please help me out with that? agent: Sure, I am here to help you with this. customer: Thank you for taking my request into consideration. agent: Can you please provide your name to check your reservation status? customer: I have reserved it on the name of Cynthia Harris. agent: Cynthia Harris, there is no active reservation found under your name in our database. customer: Oh! I think the ticket was cancelled by my cousin. Anyway, thank you for the information. agent: Thank you for contacting us. customer: Welcome.
no_reservation
Cynthia Harris