no_reservation
Donna Lee
Nov
10
SFO
8
change
Nov
Donna Lee
SEA
customer: Hi. Donna Lee here. agent: Hello, how may I serve you today? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, please wait. I will check the reservation status and get back to you. customer: Ok. agent: Sorry, we couldn't find any reservation on your name. customer: That's ok, thank you for your help. agent: Thank you for reaching us.
no_reservation
Donna Lee