no_reservation
David King
July
23
IAH
21
change
July
David King
HOU
customer: Hello. agent: Hello, how may I help you? customer: I am David King and  I want to do some changes in the existing reservation because my friends are not able to come on the those dates, can you please help me? agent: Sure, I will help you. Please wait a minute. I'll check and let you know. customer: Sure. agent: Sorry David, there is no reservation with your name. customer: It's alright, no problem, thank you so much for helping me. agent: Most welcome.
no_reservation
David King