no_reservation
Matthew Hernandez
Apr
18
CLT
16
change
Apr
Matthew Hernandez
DCA
customer: Hello. agent: Hello. How can I assist you? customer: As my appointment with my lawyer has been changed as the lawyer is very busy with his schedule. Can you please aid me in changing my travelling dates? agent: Ok, I am here to help you. Meanwhile may I know your name please? customer: I am Matthew Hernandez. agent: Please wait for a while I will check and let you know. customer: Sure, you can take your own time. agent: Sorry, I did not find any active reservation on your name to change. customer: Not an issue, thank you for your assistance. agent: Thank you for reaching us.
no_reservation
Matthew Hernandez