no_reservation
Kenneth Campbell
Mar
1
DEN
28
cancel
Feb
Kenneth Campbell
IAD
customer: Hi. agent: Hello, how may I help you? customer: Would it be possible to cancel my recent reservation? agent: Sure, may I know your name please? customer: Sure, I am Kenneth Campbell. agent: Ok, please wait for a while. customer: Sure. agent: Sorry to inform you that there is no active reservation found with your name in our records. customer: It's ok, thanks for your information. agent: My pleasure.
no_reservation
Kenneth Campbell