no_reservation
Paul Clark
Jan
20
CLT
18
cancel
Jan
Paul Clark
BOS
customer: Hello. agent: Hello. How may I help you? customer: Can you aid me to cancel my reservation due to emergency? agent: May I know your name please to check the status of your reservation? customer: Paul Clark here. agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Thank you. agent: Sorry, there is no reservation matching with your name in our portal. customer: Thank you for helping me. agent: Thank you for reaching us.
no_reservation
Paul Clark