no_reservation
Scott Wright
Sept
5
HOU
3
cancel
Sept
Scott Wright
OAK
customer: Hello. agent: Hello. How can I assist you today? customer: I want to cancel my reservation, due to some problems I am unable to travel those dates, can you please cancel my reservation? agent: Sure, I will help you on that. customer: Thanks. agent: Will you mention the name for checking reservation status? customer: Sure, my name is Scott Wright. agent: Please give me a moment. customer: Ok. agent: Thank you for waiting, there is no previous reservation found under your name. customer: Oh! It's ok no problem. Thank you for your information. agent: Welcome, have a great day.
no_reservation
Scott Wright