no_reservation
Katherine Lopez
Apr
17
DFW
15
cancel
Apr
Katherine Lopez
AUS
customer: Hello. agent: Hello, how may I assist you today? customer: I want to cancel my recent reservation due to heavy rain fall. Can you help me for this one? agent: Sure, may I know your name to cancel your recent reservation. customer: Sure, Katherine Lopez here. agent: Please wait a moment. customer:  Sure. agent: Sorry, there are no active reservation on your given name to cancel. customer: No issues, thank your for the information. agent: Thank you for reaching our service.
no_reservation
Katherine Lopez