no_reservation
Susan Johnson
Nov
9
DCA
7
change
Nov
Susan Johnson
DEN
customer: Hello. agent: Hello, how can I help you? customer: Can you help me with the flight ticket modification which I had done last month? agent: Sure, I can help you with that. May I know your good name please? customer: I am Susan Johnson. agent: Ok, please wait for a moment. customer: Ok. agent: Susan Johnson, there is no active reservation found under your name to do changes in that. customer: Its ok, thank you. agent: Thank you for choosing us, have a nice day.
no_reservation
Susan Johnson