no_reservation
Frank Martin
June
2
OAK
31
change
May
Frank Martin
IAD
customer: Hello, I am Frank Martin. agent: Hello, how can I aid you? customer: Can you please assist me in changing my reservation as my plan to meet my grand parents got delayed due to bad weather conditions? agent: Sure. Please wait for a while. customer: Sure. agent: Thanks for waiting, there is no reservation found on your name. customer: It's ok, thank you for the information. agent: Thank you.
no_reservation
Frank Martin