no_reservation
James Smith
Feb
17
HOU
15
cancel
Feb
James Smith
PHX
customer: Hi. agent: Hello, how can I aid you? customer: I want to cancel my reservation which is done recently due to some problems, can you please help me in this? agent: Sure, may I know your name to check with the status? customer: Sure, my name is James Smith. agent: Sorry, there is no active reservation found under your name to cancel. customer: Ok, not an issue. Anyways, thank you for your service. agent: Thank you for reaching us.
no_reservation
James Smith