no_reservation
James Phillips
Oct
19
EWR
17
cancel
Oct
James Phillips
MCO
customer: Hello. agent: Hello, how may I help you today? customer: I want to cancel my reservation as my project got ramp down. Can you help me with that? agent:  Sure, may I know your good name? customer: I am James Phillips. agent: Ok, please wait for a minute. customer: Sure, take your own time. agent: Sorry to say that, there is no active reservation found on your name. customer: That's ok, thank you for checking. agent: Thank you for choosing us.
no_reservation
James Phillips