no_reservation
Thomas Allen
Sept
13
JFK
11
cancel
Sept
Thomas Allen
ATL
customer: Hi. agent: Hello, how can I assist you today? customer: Due to heavy rains, my tournament got cancelled, so I need to cancel my ticket. Can you help me? agent: Sure, may I know your name please? customer: I am Thomas Allen. agent: Ok, please wait for a while. customer: Sure. agent: Sorry to say that, there was no reservation found with your given name. customer: Ok, not an issue. Thank you. agent: Thank you for opting us.
no_reservation
Thomas Allen