no_reservation
Susan Taylor
Mar
29
OAK
27
cancel
Mar
Susan Taylor
MCO
customer: Hi. agent: Hello, how may I serve you at this moment? customer: I want to cancel my recent reservation owing to an emergency. agent: Ok, may I know your name? customer: My name is Susan Taylor. agent: Please wait for a minute. customer: Sure. agent: Sorry, there is no reservation found on your name to cancel. customer: Thank you. agent: Thank you for reaching us.
no_reservation
Susan Taylor