no_reservation
Kevin Green
Feb
28
MCO
26
cancel
Feb
Kevin Green
DEN
customer: Hello. agent: Hello, how may I serve you at this moment? customer: I would like to cancel my reservation as my exams cancelled, can you please help me out with that? agent: Sure, we are here to help you. customer: Thank you. agent: May I know your name to check your reservation status? customer: Myself Kevin Green. agent: Ok, please be on hold for a while. Sorry we could not find any reservation against your name. customer: Ok, no problem. Thank you for checking out. agent: Thank you for choosing us.
no_reservation
Kevin Green