no_reservation
Joseph Baker
Oct
17
HOU
15
change
Oct
Joseph Baker
DEN
customer: Hi. agent: Hello, how may I render you today? customer: I need to change my existing reservation owing to an emergency. agent: Sure, may I know your good name? customer: My name is Joseph Baker. agent: Ok, please wait for  a minute. customer: Sure. agent: I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: Thank you. agent: Thank you for choosing us.
no_reservation
Joseph Baker