no_reservation
William Carter
Aug
19
MSP
17
cancel
Aug
William Carter
JFK
customer: Hello,. agent: Hello, May I know your name? customer: I am William Carter. agent: William, How can I help you? customer: Owing to an emergency, my planned to Sky diving with friends has been cancelled. So, can you help me with that? agent: Sure, I will help you in that. customer: Thank you. agent: Please wait for a while, I will check the present status. customer: Sure. agent: Thanks for waiting. customer: Ok. agent: There is no active reservation found with your name, to cancel it. customer: Ok, no problem. Thanks for the information. agent: Thank you for contacting us.
no_reservation
William Carter