no_reservation
Emily Lopez
Oct
21
HOU
19
change
Oct
Emily Lopez
ORD
customer: Hi. agent: Hello. How can I aid you? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, may I know the name to check for the status? customer: Emily Lopez here. agent: Please be on hold, I will get back to you in a minute. customer: Ok. agent: Thank you for waiting. customer: Ok. agent: Sorry, there is no active reservation have been found under your name in our database to amend it. customer: That's ok, thank you for your help. agent: Thank you for reaching us.
no_reservation
Emily Lopez