no_reservation
Barbara Jones
June
7
SEA
5
cancel
June
Barbara Jones
AUS
customer: Hello. agent: Hello, how can I guide you for today? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you help me? agent: I will help you with that. customer: Thank you. agent: May I know your name? customer: My name is Barbara Jones. agent: Please give me a minute, I will check the status of your existing reservation. customer: Sure, take your time. agent: Sorry, there is no reservation found under your name in our database. customer: That's ok, thank you for your information. agent: Thank you for contacting us, have a nice day.
no_reservation
Barbara Jones