no_reservation
James Garcia
May
1
ORD
29
cancel
Apr
James Garcia
HOU
customer: Hi. agent: Hello. How may I help you? customer: I need to cancel my ticket, can you help me? agent: May I know your name please to check the status of your reservation? customer: I am James Garcia. agent: Thank you. Please stay online for a while, I will check your reservation status and let you know. customer: Sure. agent: Sorry, there is no reservation matching with your name in our portal. customer: That's ok. Thank you. agent: Thank you for reaching us.
no_reservation
James Garcia