no_reservation
Brenda Adams
Feb
20
IAH
18
cancel
Feb
Brenda Adams
CLT
customer: Hello. agent: Hello. How can I assist you today? customer: I am Brenda Adams. Due to bad weather, I want to cancel my reservation. Can you please help me with it? agent: Ok, I will assist you with your concern. Ok, please wait a moment. customer: Ok. agent: Sorry, there is no reservation been found on your name to cancel. customer: Ok, not an issue. agent: Thank you for choosing our agency. customer: Thank you.
no_reservation
Brenda Adams