no_reservation
Laura Johnson
Sept
29
DCA
27
change
Sept
Laura Johnson
BOS
customer: Hello. agent: Hello. How may I guide you? customer: I have to change my reservation  due to my planned event got postponed. So please help me with that. agent: Sure, I am happy to help you in changing the ticket details once I have found your reservation. Can I know your full name please? customer: Thank you for that. Please check the reservation with my name Laura Johnson. agent: Ok, please give me a minute. customer: Sure, I will wait for your response. agent: Sorry to intimate you that, I have not found any reservation on your name to change the ticket details. customer: Oh! It may not be booked properly due to server issues while booking. Anyway, thank you for your time. agent: You are welcome. Thank you for consulting us. customer: Most welcome.
no_reservation
Laura Johnson