no_reservation
Patricia Parker
Apr
10
IAD
8
change
Apr
Patricia Parker
EWR
customer: Hi. agent: Hello. What service that you are looking from our agency? customer: Owing to an emergency, my business conference got postponed. So I want you to change my existing reservation. agent: Sure, I will help you with that. Can you please provide your name to check your previous reservation? customer: Sure, Patricia Parker here. agent: Please wait a moment. customer: Sure. agent: Thank you for being on hold, I have checked with your information in my portal to change your booking but is displayed that there is no user name found to change it. customer: Ok, no worries at all. Thank you for your kind information. agent: Thank you for reaching us, hope you have a great day.
no_reservation
Patricia Parker