no_reservation
Dorothy Phillips
Dec
19
ATL
17
cancel
Dec
Dorothy Phillips
OAK
customer: Hello. agent: Hello, how can I help you? customer: I want to cancel my reservation, due to heavy rainfall in Seattle, can you hep me? agent: Please wait a while. May I know your name please? customer: My name is Dorothy Phillips. agent: Sorry to say, there is no reservation on your name in our database. customer: That's ok, thank you for your information. agent: Thank you for opting us.
no_reservation
Dorothy Phillips