no_reservation
Frank Smith
May
7
PHX
5
change
May
Frank Smith
BOS
customer: Hello. agent: Hello. How may I aid you today? customer: Can you please aid me to change my recent reservation as my business meeting is cancelled? agent: Sure, I am glad to help you with that. Can you please provide your name to check your previous reservation? customer: Sure, myself Frank Smith. agent: Please be on hold. customer: Sure, I will wait. agent: We are regret to inform you that, there is no active reservation on your name in our records. customer: No worries. Anyway thank you for checking. agent: Thank you for reaching us, hope you have a great day.
no_reservation
Frank Smith