no_reservation
James Gonzalez
Apr
29
EWR
27
change
Apr
James Gonzalez
BOS
customer: Hello. agent: Hello, how can I help you today? customer: I am James Gonzalez. My meeting got postponed due to some technical problem, so can you please do some changes in my existing reservation? agent: Sure, please wait for a moment. customer: ok. agent: Sorry to say that, no reservation was found with your good name. customer: It's ok, no problem. Thank you. agent: Thank you for opting us.
no_reservation
James Gonzalez