no_reservation
Pamela Perez
Oct
11
JFK
9
cancel
Oct
Pamela Perez
DEN
customer: Hello. agent: Hello, how may I help you today? customer: I just want to cancel my recent reservation, due to sudden demise of my great grandfather. Can you please aid me with cancellation? agent: Sure, I am here to help you. customer: Thank you. agent: May I know your name please? customer: Sure, Pamela Perez is my name. agent: Ok, wait for a moment please. customer: Sure. agent: Sorry Perez, there is no reservation found as per your name to cancel it. customer: Ok, no problem. Thank you. agent: You are welcome.
no_reservation
Pamela Perez