no_reservation
Jack Garcia
Oct
18
MCO
16
cancel
Oct
Jack Garcia
SEA
customer: Hello. agent: Hello. How may I help you today? customer: Jack Garcia here. I want to cancel my ticket due to snow storm in my place. agent: Sure, I will help you with that, please wait for a moment I will check the reservation details. customer: Sure, take your time. agent: Jack Garcia, there is no reservation on your name. customer: No problem, thank you for checking. agent: It's my pleasure.
no_reservation
Jack Garcia