no_reservation
Elizabeth Johnson
Mar
12
IAD
10
cancel
Mar
Elizabeth Johnson
LGA
customer: Hello. agent: Hello. How may I guide to you? customer: I had an important meeting in the dates of my trip, so I need to cancel my recent reservation. Can you help me? agent: Yes,  please I will help you with cancelling your ticket. customer: Thank you. agent: Yes, Please provide your name while, you made your previous booking. customer: My name is Elizabeth Johnson. agent: May I place this conversation on hold to check your ticket details? customer: Yes, carry on. agent: Ok, thank you for waiting. Johnson, I could not found any previous booking on your name to cancel your booking, I think your ticket is previously cancelled. customer: Ok, may be my brother had cancelled the previous booking. agent: Ok, that's fine, thank you for reaching us with your query. Have a good day. customer: Thank you. agent: Welcome.
no_reservation
Elizabeth Johnson