no_reservation
Dorothy Evans
Jan
19
JFK
17
cancel
Jan
Dorothy Evans
DTW
customer: Hi. agent: Hello, how may I serve you now? customer: I want to cancel my recent reservation due to sudden demise of my great grandmother. Can you help me? agent: Sure, please wait for a moment. customer: Ok. agent: Could I have your name please? customer: I am Dorothy Evans. agent: Sorry, there is no reservation found on your name in our database. customer: OK. Thank you. agent: Thank you for opting us.
no_reservation
Dorothy Evans