no_reservation
Mary Thomas
Aug
16
DCA
14
cancel
Aug
Mary Thomas
CLT
customer: Hello. agent: Hello. customer: Myself Mary Thomas. agent: How can I assist you at this moment? customer: I would like to cancel my recent reservation, can you help me in that? agent: Sure, I am happy to help you with that. customer: Thank you. agent: Please wait a moment to check your reservation status. customer: Sure, I will wait for your response. agent: Sorry Mary Thomas, no reservation has found under your name to cancel. customer: That's ok, no problem. Thank you for the information. agent: Thank you for choosing us, have a good day.
no_reservation
Mary Thomas