no_reservation
Jennifer Edwards
May
24
DTW
22
change
May
Jennifer Edwards
EWR
customer: Hello. agent: Hello, how may I help you today? customer: My scheduled examination dates has been postponed, could you please help me with changing my recent reservation? agent: Sure, we are here to help you. May I know your name please? customer: My reservation was done under the name Jennifer Edwards. agent: Sorry to inform you that there is no active reservation found on your given name. customer: Ok, not an issue. Anyways, thank you for the information. agent: Thanks for contacting us.
no_reservation
Jennifer Edwards