no_reservation
George Wilson
June
30
JFK
28
change
June
George Wilson
DTW
customer: Hi. agent: Hello, how can I help you? customer: I am George Wilson. I am planning to change my reservation to another destination, so can you help me to change my reservation? agent: Please wait a while. customer: Ok. agent: Sorry to say, there is no reservation on your name in our database. customer: That's ok, thank you for the response. agent: Thank you for opting us.
no_reservation
George Wilson