no_reservation
Frank Thompson
Jan
19
DFW
17
cancel
Jan
Frank Thompson
JFK
customer: Hello. agent: Hello. How may I assist you today? customer: Due to heavy snowfall, I would like to cancel my recent reservation. Please help me out. agent: Sure, I am here to help you with that. customer: Thank you. agent: Please wait for a minute. Sorry to say that, there is no reservation found on your name in our database. customer: Ok, no issues. Thank you for your information. agent: May I know your name for the documentation purpose? customer: My name is Frank Thompson. agent: Thank you for choosing us.
no_reservation
Frank Thompson