no_reservation
Eric Hill
Mar
19
IAD
17
change
Mar
Eric Hill
MSP
customer: Hi. agent: Hello, how can I help you today? customer: Owing to an emergency, my business conference got postponed, so I want you to change my existing reservation. agent: Sure, can I have your name please? customer: Sure, Eric Hill here. agent: Ok, please wait for a while. customer: Sure. agent: Thanks for waiting, there is no active reservation on your given name. customer: Ok, no issues. Thank you for your assistance. agent: Thank you for opting us.
no_reservation
Eric Hill