no_reservation
Amy Adams
Feb
7
SFO
5
change
Feb
Amy Adams
EWR
customer: Hi. agent: Hello, how can I help you today? customer: Due to sudden change of my business meeting because of some technical problem, I need to change my reservation so can you help me with that? agent: Let me know your name to check your reservation? customer: I am Amy Adams. agent:  I have checked in reservation list to change your ticket, but could not find any reservation with your name. customer: No problem, thank you for the information. agent: Thank you for choosing us.
no_reservation
Amy Adams