no_reservation
Betty Smith
Jan
6
BOS
4
cancel
Jan
Betty Smith
DFW
customer: Hi. agent: Hello, how may I assist you? customer: I am Betty Smith. Due to my health issues I would like to cancel my recent reservation which I have done last week to Denver. Can you help me to cancel my existing reservation? agent: Sure, I will help you in cancellation. Please wait for a while, I will check and revert you. customer: Ok, sure. agent: Sorry, there is no recent reservation found on your name. Thank you for reaching us. customer: Its ok, it might not be confirmed. Anyway thank you for your valuable time. agent: Thank you for reaching us.
no_reservation
Betty Smith