no_reservation
Benjamin Phillips
Aug
5
DCA
3
cancel
Aug
Benjamin Phillips
DEN
customer: Hi. agent: Hello. How may I assist you today? customer:  I have to cancel my reservation which I have done earlier to participate in dance programme but unfortunately I have stay back here to take care of my injured friend. Can you please help me out with cancelling of my reservation? agent: Sure, I will help you with that. customer: Thank you. agent: Can I know your name to check your previous reservation? customer: My name is Benjamin Phillips. agent: Please hold on a moment. customer: Sure. agent: Sorry to inform you that, there is no reservation on your name in our records. customer: Ok, no problem with that one. Thank you for your service and information. agent: Thank you for reaching us, have a great day. customer: Welcome.
no_reservation
Benjamin Phillips