no_reservation
Margaret Thompson
May
16
BOS
14
cancel
May
Margaret Thompson
MCO
customer: Hi. agent: Hello. Can I assist you? customer: I am Margaret Thompson. My exam got cancelled for this week. agent: That's sad. customer: Can you please help me in cancelling my reservation? agent: Margaret Thompson, let me check your previous reservation before cancelling. customer: Ok. agent: I'm sorry for the inconvenience but there is no reservation found by your name. Thanks for connection with us. customer: Oh! that's fine for me. Thank you. agent: Have a great day. You are welcome.
no_reservation
Margaret Thompson