no_reservation
Justin Wilson
Nov
18
IAH
16
cancel
Nov
Justin Wilson
DEN
customer: Hi. agent: Hello, how may I guide you? customer: My brother said me to cancel his reservation because he is unwell. Can you please help me out? agent: Sure, can I know your brother's name? customer: His name is Justin Wilson. agent: Please hold on for a moment while I check for any active reservations with your brother's name. customer: Sure, I will wait for your response. agent: I am sorry to inform you that there are no existing reservations with your brother's name. customer: Not an issue, may be my father has cancelled the reservation. agent: Do you need any other help from my side? customer: No, thank you very much for your concern. agent: Thank you, have a good day.
no_reservation
Justin Wilson