no_reservation
Brian Scott
Aug
16
EWR
14
change
Aug
Brian Scott
MSP
customer: Hello. agent: Hello, how can we help you? customer: As my manager did not approve my leave, I would like to change my recent reservation. Can you please help me out with that? agent: Sure, may I know your name to check with the reservation status? customer: Thank you for accepting my request, my name is Brian Scott. agent: Please wait a moment while I check with the status. customer: Sure, take your time. agent: Thank you for waiting, Brian Scott. customer: It's alright. agent: Brian Scott, regret to inform that there is no active reservation found under your name to amend. customer: Oh! I think the ticket was not booked due to server issue. agent: Thank you for reaching us. customer: Anyway, thank you for the information. agent: Thank you.
no_reservation
Brian Scott