no_reservation
Barbara Smith
Mar
27
JFK
25
change
Mar
Barbara Smith
LAX
customer: Hello. agent: Hello. How can I assist you? customer: My friends are planning for some other trip, so I want to change my existing reservation. Can you help me? agent: Sure, let me know your name? customer: My name is Barbara Smith. agent: Sorry Smith, I couldn't find any reservation on your name. customer: It's ok, thank you for your time in checking my reservation. agent: You are welcome.
no_reservation
Barbara Smith