no_reservation
Carol Hill
Sept
29
OAK
27
cancel
Sept
Carol Hill
MCO
customer: Hello. agent: Hello, how can I help you today? customer: I want to cancel my recent reservation, due to some health issue. Can you help me? agent: Sure, I will help you out. May I know your name please? customer: Thank you. I am Carol Hill. agent: Ok, please standby. customer: Sure. agent: Sorry to say that, no reservation was found on your name to cancel. customer: Ok, not an problem. agent: Thank you for choosing us. customer: Thank you for your information. agent: Have a nice day.
no_reservation
Carol Hill