no_reservation
Andrew Martinez
Feb
7
DCA
5
cancel
Feb
Andrew Martinez
HOU
customer: Hello. agent: Hello, do you need any help from us? customer: I want to cancel my ticket due to snow storm in my place. agent: Ok, could I have your name please? customer: Andrew Martinez here. agent: Sorry, there is no reservation with your name in our portal to cancel further. customer: No problem, thank you. agent: You are welcome, have a great day.
no_reservation
Andrew Martinez