change
Gary Thomas
May
21
CLT
19
change
May
Gary Thomas
IAD
customer: Hello. agent: Hello, how may I assist you? customer: Can I know if there is a chance to amend my recent reservation I did last week? agent: Sure, may I know your good name please? customer: Ok, please check for the name Gary Thomas. agent: I have found a reservation on your name, can you please share your airport codes? customer: Yes, my new airport codes are CLT which is my origin and IAD is my destination. agent: May I know your planned travel dates please? customer: Ok, my new dates of journey are May 19 and May 21 respectively. agent: Would you like to travel in a connecting flight or a direct flight? customer: Ok, please book a flight which has a single connecting limit. agent: Do you have any other specifications? customer: No. agent: We found Delta airline with economy class and flight number is 1016 with arrival time is 13 hours and departure time is 20 hours.Shall I proceed for booking? customer: Please make the change for my reservation, the flight intents are perfect. agent: Your ticket is booked. customer: Thank you for assisting me. agent: You are welcome.
change
Gary Thomas