no_reservation
Katherine Thomas
June
22
IAD
20
change
June
Katherine Thomas
PHL
customer: Hello. agent: Hello. How may I assist you? customer: I want to change my destination airport code in my existing reservation, can you please help me out? agent: Sure, I am here to help you out. customer: Thank you. agent: May I know your name please? customer: Sure, my name is Katherine Thomas. agent: Katherine Thomas, we haven't found any reservation under your name in our database. customer: It's ok, thank you for the information. agent: Thank you for choosing us.
no_reservation
Katherine Thomas