no_reservation
Melissa MartinezOk
Aug
29
DEN
27
change
Aug
Melissa Martinez
OAK
customer: Hello. agent: Hello. Can you please tell me how may I assist you? customer: I'm Melissa Martinez. agent: Ok. customer: Due to an emergency in my sister's home I would like to change my existing reservation, so could you please book a ticket from DEN to OAK? agent: Ok, wait a minute. customer: Sure. agent: Sorry to say, no reservation found on your details to change your existing reservation. customer: That's ok, thank you. agent: Thank you for contacting us.
no_reservation
Melissa Martinez