no_reservation
Ruth Edwards
May
26
LAX
24
cancel
May
Ruth Edwards
DFW
customer: Hi. agent: Hello. How can I help you today? customer: Owing to an emergency I want to cancel my reservation, can you help me? agent: Sure, I am here to help you, may I know your name please? customer: Myself Ruth Edwards. agent: Edwards, please hold on for a moment to check your reservation status. customer: Sure. agent: Edwards, I did not find any reservation with your name in my database. customer: No problem, thanks for checking. agent: It's my pleasure. Thank you for reaching us.
no_reservation
Ruth Edwards