no_reservation
Matthew Collins
May
18
IAD
16
change
May
Matthew Collins
JFK
customer: Hi. agent: Hello. customer: Matthew Collins here. agent: Collins, how can I assist you? customer: I would like to change my current reservation due to heavy snowfall in my region. agent: Sure, I will help you. Let me check your reservation status. customer: Ok, take your own time. agent: Collins, I have not found any reservation under your name in our database. customer: That's fine, not an issue. Thank you for your information. agent: You are welcome and thank you for contacting us.
no_reservation
Matthew Collins