no_reservation
Lisa Carter
Aug
17
EWR
15
cancel
Aug
Lisa Carter
HOU
customer: Hello. agent: Hello, how may I render you? customer: Due to bad weather my test match has been cancelled. Can you please cancel my recent reservation? agent: Sure, I will help you. May I know your name? customer: My name is Lisa Carter. agent: Please wait. customer: Sure. agent: We could not find your reservation in our database. customer: Ok, no worries. Thanks for your response. agent: Thank you for picking us.
no_reservation
Lisa Carter