no_reservation
Margaret Clark
June
1
JFK
30
cancel
May
Margaret Clark
LAX
customer: Hi. agent: Hello, how may I assist you today? customer: Can you please cancel my reservation? agent: Sure, may I know your name to check with the details. customer: I am Margaret Clark. agent: Please wait a moment. customer: Sure. agent: Sorry, there are no active reservations on your given name to cancel. customer: That's ok, thank you for checking. agent: Thank you for reaching our service.
no_reservation
Margaret Clark