no_reservation
Margaret Thompson
May
16
IAD
14
cancel
May
Margaret Thompson
BOS
customer: Hello. agent: Hello. customer: Myself Margaret Thompson. agent: May I know your concern of approaching our agency? customer: As my visiting location is completely destroyed by floods, I need your help in cancelling my recent reservation. Will you please help me with that? agent: Sure, I am here to help you out. customer: Ok. agent: Can you please allow me a moment to check your reservation status in our database? customer: Sure, I'll be online. Please carry on. agent: Thanks for being on hold, I have searched the database with your name Margaret Thompson and couldn't find any active reservation. customer: Oh! My assistant might have cancelled it already, thank you for your service anyways. agent: Thank you for utilising our service, keep utilise our service in future too.
no_reservation
Margaret Thompson