no_flight
Carolyn Thomas
July
18
CLT
16
change
July
Carolyn Thomas
BOS
customer: Hello. agent: Hello. customer: I am Carolyn Thomas. agent: What help that you are looking from our side? customer: I am planning to change an existing reservation, due to health issue. Can you please help me out? agent: Sure Carolyn Thomas, I can help you with the ticket modification process. customer: Thank you. agent: I have checked your ticket status and I have found your previous ticket successfully. Can you please provide the travel dates that to be changed? customer: Sure, I would like to travel on 07/16 and return back on 07/18. agent: Ok, what are your preferred source and destination airport codes? customer: My source code is CLT and destination code is BOS. agent: Ok, please give me a minute. I will check the availability of flights and let you know the details. customer: Sure,take your own time. agent: I am really sorry for the inconvenience, I have not found any available flight based on the details you have provided. customer: That's fine. Thank you for your information. agent: It's my pleasure to help you. Thank you for choosing our travel agency.
no_flight
Carolyn Thomas