no_reservation
Nancy Smith
Mar
20
ATL
18
cancel
Mar
Nancy Smith
DCA
customer: Hi. agent: Hello. How may I assist you for today? customer: Due to emergency I need to cancel my recent reservation, Can you please help me with that? agent: Yes, can you share me your name? customer: Nancy Smith here. agent: Give me a moment. customer: Sure. agent: Sorry to inform you that there is no reservation found on your name. customer: Ok, no problem. agent: Thank you for contacting us. customer: Thanks for your information.
no_reservation
Nancy Smith