no_reservation
Karen Smith
May
20
BOS
18
cancel
May
Karen Smith
DEN
customer: Hi. agent: Hello, how may I help you? customer: As I have fallen sick suddenly due to bad weather, I would like to cancel my recent reservation. agent: Sure, I am happy to help you. May I know your good name? customer: Karen Smith here. agent: Sorry, there is no active reservation on your name in our records. customer: That's ok, thank you for your help. agent: Thank you for contacting us.
no_reservation
Karen Smith