no_reservation
Matthew White
Dec
20
MSP
18
change
Dec
Matthew White
IAD
customer: Hello. agent: Hello. How may I assist you? customer: Due to the sudden change in climate, I want to change my existing reservation? agent: Sure, may I know your name? customer: Sure, I am Matthew White. agent: Sorry, there is no active reservation on your name. customer: Ok, not an issue. Thank you for your information. agent: Thank you.
no_reservation
Matthew White