no_reservation
Helen Carter
May
15
JFK
13
cancel
May
Helen Carter
MCO
customer: Hi. agent: Hello. How can I help you for the day? customer: I want to cancel my reservation as my farewell party got cancelled. Can you help me? agent: Sure, I am here to help you with that. May I know your name please? customer: I am Helen Carter. agent: Please wait for a while, let me check your previous reservation status. customer: Sure. agent: Thank you for waiting. There is no active reservation found on your name in our database to cancel. customer: Ok fine, thanks for your response. agent: Thank you for reaching us, have  a great day.
no_reservation
Helen Carter