no_reservation
Kenneth Collins
Dec
13
HOU
11
change
Dec
Kenneth Collins
AUS
customer: Hello. agent: Hello. How can I assist you today? customer: My scheduled examination dates has been postponed, could you please help me with changing my recent reservation? agent: Sure, may I know your name to check for the previous reservation? customer: My reservation was done under the name Kenneth Collins. agent: Give me a moment. customer: Sure, take your time. agent: Kenneth, there is no reservation found under your name. customer: That's ok, not an issue. Anyways, thank you for the information. agent: Thank  you for contacting us.
no_reservation
Kenneth Collins