no_reservation
Dorothy Hall
July
7
HOU
5
change
July
Dorothy Hall
BOS
customer: Hello. agent: Hello, how may I assist you? customer: I want to change my reservation, due to heavy rainfall in Seattle, can you help me in changing my reservation? agent: Sure, may I know your good name please? customer: My name is Dorothy Hall. agent: Please wait for a moment. customer: Sure, take your time. agent: Sorry, there is no reservation found on your name in our database to change. customer: That's ok, thank you for your information. agent: Thank you for approaching us.
no_reservation
Dorothy Hall