no_reservation
Susan Campbell
May
17
SFO
15
change
May
Susan Campbell
IAH
customer: Hello. agent: Hello, how may I help you? customer: I want to change my reservation, can you help me with that? agent: Sure, may I know your name please? customer: Susan Campbell here. agent: Ok, please wait for a while. customer: Sure. agent: Sorry, there is no active reservation found with your name in our records. customer: No problem, thank you for the information. agent: Most welcome.
no_reservation
Susan Campbell