no_reservation
Scott Lee
Mar
22
LAX
20
cancel
Mar
Scott Lee
JFK
customer: Hello. agent: Hello, how may I help you today? customer: Due to heavy rain, I want to cancel my reservation. Can you help me? agent: Sure, we are perky to help you. customer: Thank you. agent: Please forward your name. customer: Scott Lee here. agent: There is no reservation found on your name in our database to cancel it. customer: No problem, Thanks for the information. agent: Thank you.
no_reservation
Scott Lee