no_reservation
Karen Roberts
Aug
28
IAH
26
cancel
Aug
Karen Roberts
MCO
customer: Hi. agent: Hello. customer: I am Karen Roberts. agent: How can I assist you at this moment? customer: Would it be possible to cancel my reservation, which I have done with my name? agent: Sure, I will help you with this. Please give me a moment to check your reservation status. customer: Ok. agent: Karen Roberts, I have searched the database with your name in our database and I couldn't find any active reservation under your name. customer: That's ok. Thank you for the information. agent: Thank you for utilising our service.
no_reservation
Karen Roberts