no_reservation
Nancy Smith
Oct
31
EWR
29
change
Oct
Nancy Smith
CLT
customer: Hello. agent: Hello. customer: Nancy Smith here. agent: How can I help you today? customer: I have planned a trip with my students to enjoy the holidays in water world but some of the students were effected with health issues, so I would like to change my reservation to another date to go there. Can you please help me out with changing of my reservation? agent: Sure, I am happy to help you with that. customer: Thank you. agent: Please wait a moment, I will check your reservation status. customer: Sure, take your time. agent: There is no previous reservation found in your name Nancy Smith. customer: Oh! I think the ticket was not booked due to server issue. Anyway, thank you for the information. agent: Thank you for reaching us, have a nice day Nancy Smith. customer: Most welcome.
no_reservation
Nancy Smith