no_reservation
Sandra Jones
June
4
JFK
2
change
June
Sandra Jones
OAK
customer: Hi. agent: Hello, how can I aid you for today? customer: I want to change my reservation, can you help me? agent: I am here to help you about that, can you please provide your name for checking the reservation status? customer: I am Sandra Jones. agent: Please wait for a while to check it. customer: Sure. agent: Sorry Sandra Jones, there is no active reservation under your name to change the reservation. customer: No problem, thanks for checking. agent: You are welcome, thank you for reaching us.
no_reservation
Sandra Jones