no_reservation
Mark Thomas
Jan
15
DTW
13
cancel
Jan
Mark Thomas
DFW
customer: Hi. agent: Hello. customer: I am Mark Thomas. agent: Thomas, how can I help you today? customer: I just want to cancel my reservation, can you help me to cancel my reservation? agent: Sure, I am here to help you, please hold on for a moment to check your reservation. customer: Sure. agent: Mark, I did not find any reservation with your name in my database. customer: Oh! that is fine. Thank you for your time. agent: It's my pleasure, have a nice day.
no_reservation
Mark Thomas