no_reservation
Carol Lopez
Apr
8
DCA
6
change
Apr
Carol Lopez
BOS
customer: Hello. agent: Hello, how may I assist you? customer: Can you help me to change my recent reservation because my trip dates are postponed, can you help me? agent: Sure, may I know your good name please? customer: I am Carol Lopez. agent: Please wait for a moment. customer: Sure. agent: Sorry, there is no reservation found on your name in our database to change. customer: That's ok, thank you for checking. agent: You are welcome.
no_reservation
Carol Lopez