no_reservation
Helen Allen
Jan
29
SFO
27
change
Jan
Helen Allen
PHL
customer: Hello. agent: Hello, how can I help you? customer: I want to change my reservation due to heavy rainfall at my place, can you please help me to change my reservation? agent: Sure, may I know your name to check the reservation? customer: My name is Helen Allen. agent: Sorry, there is no reservation with your given name. customer: Ok, thank you for notifying me. agent: Thank you for reaching us.
no_reservation
Helen Allen