no_reservation
Kenneth Lopez
Feb
3
IAH
1
change
Feb
Kenneth Lopez
DEN
customer: Hello. agent: Hello. customer: I am Kenneth Lopez. agent: Lopez, how may I help you? customer: Due to heavy storms in my place, I would like to change my plans to Dallas. Can you please help me by changing my existing reservation to Dallas? agent: Sure, I can help you. Please give me a moment to check your ticket status. customer: Sure, I will wait for your response. agent: Sorry, no reservation is found by your name. customer: Ok, not an issue. Thank you for providing information. agent: Thank you for contacting us.
no_reservation
Kenneth Lopez