no_reservation
Paul Mitchell
Oct
4
IAH
2
change
Oct
Paul Mitchell
PHL
customer: Hello. agent: Hello, how may I assist you at this moment? customer: Usually I prefer a connecting flight, but unfortunately my friend has already reserved my ticket with a direct flight. So, I want to change it. Will you help me in changing? agent: Sure, I am glad to help you. customer: Thank you. agent: May I have your name please to check the status of your reservation? customer: Sure, I am Paul Mitchell from Houston. agent: Ok, please wait for sometime. customer: Sure. agent: Thanks for waiting, no existing reservation was found on your name in the database. customer: That's Ok, thank you. agent: Thank you for approaching us.
no_reservation
Paul Mitchell