no_reservation
Michael Moore
Feb
15
OAK
13
change
Feb
Michael Moore
DTW
customer: Hello. agent: Hello, how may I help you? customer: I want to change my reservation, can you please help me? agent: Sure, may I know your name please? customer: My name is Michael Moore. agent: Ok, please wait for a moment. customer: Sure. agent: Sorry to say that, there was no reservation found with your given name. customer: Ok, not a problem. Thank you. agent: Thank you for opting us.
no_reservation
Michael Moore