no_reservation
Mark Jones
Jan
22
MSP
20
cancel
Jan
Mark Jones
PHX
customer: Hi. agent: Hello. Can you please tell me how can I assist you? customer: Owing to an emergency I want to cancel my reservation, can you help me? agent: Ok, sure I will help you with that. Can you please tell me your name? customer: Myself Mark Jones. agent: Sorry, Jones no reservation found on your name in my database. customer: No problem, thanks for checking. agent: Most welcome.
no_reservation
Mark Jones