no_reservation
Steven Phillips
Sept
23
LAS
21
change
Sept
Steven Phillips
ORD
customer: Hi. agent: Hello, how may I assist you? customer:  I have to do some modification in my previous flight ticket booking that there is a sudden event held at my home town, so I am unable to travel the trip. can you please help me out with changing of my reservation? agent: Sure, I am happy to help you. May I know your good name to proceed further? customer: I am Steven Phillips. agent: Sorry, there is no active reservation on your name in our records. customer: That's ok, thank you. agent: Thank you for availing us.
no_reservation
Steven Phillips