no_reservation
Carol Adams
Apr
22
LAS
20
cancel
Apr
Carol Adams
EWR
customer: Hi. agent: Hello, how can I render you? customer:  I want to cancel my reservation as my project got ramp down. Can you help me with that? agent: Sure, I'm glad to help you with that. Can I know your name please? customer: I am Carol Adams. agent: Ok, please wait while I'll check your reservation status. customer: Sure. agent: Carol Adams, there is no active reservation found under your name to do cancellation. customer: Ok, no issues. Thanks for the information. agent: Thank you for choosing us, have a nice day.
no_reservation
Carol Adams