no_reservation
Emma Smith
Sept
18
OAK
16
cancel
Sept
Emma Smith
MSP
customer: Hello. agent: Hello, how may I support you? customer: Emma Smith here. I want to cancel my ticket due to dense fog in my place. agent: Sure, I am gleeful to assist you. Give me a minute. customer: Sure. agent:   Thank you for waiting, but I am sorry to say that, there is no active reservation found with your name in our database to cancel it. customer: No problem, thank you. agent: Thank you for choosing us.
no_reservation
Emma Smith