no_reservation
Sandra Lee
Oct
7
MCO
5
cancel
Oct
Sandra Lee
EWR
customer: Hello. agent: Hello, how may I assist you? customer: Owing to an emergency I have request you to cancel my reservation. Can you please help me out with that? agent: Sure, may I know your good name please? customer: Thank you, my name is Sandra Lee. agent: Sorry, there is no reservation found on your name in our database to cancel. customer: Oh! I think it might be cancelled by my cousin. Anyway, thank you for the information. agent: You are most welcome. customer: Welcome.
no_reservation
Sandra Lee