no_reservation
Kathleen Hall
Nov
8
IAH
6
cancel
Nov
Kathleen Hall
IAD
customer: Hi,. agent: Hello, how can I help you? customer: I am Kathleen Hall, I want to cancel my recent reservation due to bad weather. Can you help me? agent: Ok. Please wait for a moment, I will check your reservation. customer: Sure. agent: Thanks for waiting, there is no reservation found on your name. customer: Ok, no problem. Thanks for your information. agent: Thank you for opting us.
no_reservation
Kathleen Hall