no_reservation
William Brown
Apr
10
SEA
8
cancel
Apr
William Brown
DTW
customer: Hi. agent: Hello. What can I do to make your experience better with us? customer: I want to cancel my recent reservation due to heavy rains. Can you help me for this one? agent: Sure, I'll help you in cancellation. Could you please let me know your name to check the reservation status? customer: Sure, William Brown here. agent: Thank you for providing your name, please wait a moment. customer: Sure. agent: Thank you for waiting, Sorry there is no active reservation have been found under your name in our database to cancel it. customer: No issues, thank you for the information. agent: Thank you for availing us.
no_reservation
William Brown