no_reservation
Catherine Gonzalez
Nov
21
BOS
19
cancel
Nov
Catherine Gonzalez
PHX
customer: Hi. agent: Hello, how may I assist you? customer: Can you please cancel my recent reservation? As my planned trip has been cancelled due to climatic changes. agent: Sure, may I know your good name please? customer: My name is Catherine Gonzalez. agent: Please wait for a moment. customer: Sure, I'll wait for your response. agent: Sorry, there is no reservation found on your name in our database to cancel. customer: Oh! That's ok, thank you for giving the information anyways. agent: Thank you for approaching us.
no_reservation
Catherine Gonzalez