no_reservation
Mark Robinson
June
20
ORD
18
cancel
June
Mark Robinson
OAK
customer: Hello, I am Mark Robinson. agent: Hello, how can I assist you today? customer: I want to cancel my ticket due to an emergency. Can you aid me in cancelling my existing ticket which booked on my name? agent: Sure, I will help you with that. customer: Thank you. agent: Please wait a moment. customer: Take your time. agent: Thank you for waiting. I have checked in reservation list to cancel your ticket, but could not find any reservation with your name. customer: No issues. Thank you for checking. agent: Thank you for reaching us. customer: You are welcome.
no_reservation
Mark Robinson