no_reservation
Mark Evans
Dec
2
DFW
30
cancel
Nov
Mark Evans
IAD
customer: Hello. agent: Hello, how may I assist you? customer: I would like to cancel my recent ticket because I am unable to travel, can you please help me with that? agent: Sure, please wait for a moment. customer: Thank you for accepting my request. Ok, take your time. agent: May I know your good name please? customer: My name is Mark Evans. agent: Sorry, there is no reservation found on your name in our database to cancel. customer: It's ok, not an issue. Thank you for checking my ticket status. agent: You are welcome.
no_reservation
Mark Evans