no_reservation
Mary Scott
Jan
13
OAK
11
change
Jan
Mary Scott
LGA
customer: Hi. I am Mary Scott. agent: Hello, how may I aid you today? customer: I need to amend my reservation due to some issues in my destination, can you help me out? agent: Sure, we are glad to help you. Please wait a minute. customer: Thank you for considering my concern. agent: Thank you for waiting, sorry there is no reservation on your given name to change. customer: That's ok, not an issue. Thank you for your information. agent: Thank you for approaching us.
no_reservation
Mary Scott