no_reservation
Matthew Robinson
Nov
17
ORD
15
cancel
Nov
Matthew Robinson
IAH
customer: Hello. agent: Hello. customer: I am Matthew Robinson. agent: Matthew, how can I assist you? customer: Owing an emergency, I want to cancel my reservation. Can you help me? agent: Sure, please give me a moment. customer: Ok, I will be waiting. agent: Sorry, there is no active reservation on your name. customer: That's ok, thank you. agent: Thank you for contacting us.
no_reservation
Matthew Robinson