no_reservation
Anna Scott
May
30
OAK
28
change
May
Anna Scott
CLT
customer: Hi. agent: Hello, how can I help you today? customer: Can you please help me in changing my recent reservation? agent: Sure, can I have your name please? customer: Sure, My name is Anna Scott. agent: Ok, please wait. customer: Sure. agent: Thanks for waiting, there is no active reservation on your given name. customer:  Oh! May be I have done a wrong reservation, Anyways thank you for the information. agent: Thank you for opting us.
no_reservation
Anna Scott