no_reservation
Lisa Johnson
May
15
LAX
13
cancel
May
Lisa Johnson
DCA
customer: Hi. agent: Hello. How can I provide assistance to you? customer: Owing to an emergency I want to cancel my reservation, can you help me? agent: Sure, may I know your name please? customer: I am Lisa Johnson. agent: Please wait for a while, let me check and revert to you. customer: Sure. agent: Unfortunately there is no reservation found with your given name. customer: No problem, thanks for checking. agent: Thank you.
no_reservation
Lisa Johnson