no_reservation
Benjamin Johnson
May
6
CLT
4
change
May
Benjamin Johnson
DTW
customer: Hi. agent: Hello. How may I aid you? customer: My brother told me to change his reservation, can you please help me out? agent: Sure, may I know your brother's name? customer: His name is Benjamin Johnson. agent: Please hold on for a while. customer: Sure. agent: Sorry Johnson, no reservation is available on this name. customer: No problem, thank you for checking. agent: Thank you for reaching us.
no_reservation
Benjamin Johnson