no_reservation
Mary Smith
Aug
25
LAS
23
cancel
Aug
Mary Smith
PHL
customer: Hello,. agent: Hello, How exactly I can serve you the best today? customer: I would like to cancel my recent reservation due to sudden demise of my grand mother. Can you help me with that? agent: Sure, I will help you with cancellation. customer: Thank you. agent: May I know your name to check the current status? customer: I am Mary Smith. agent: Please wait for a minute. customer: Sure. agent: Thank you for waiting, there is no reservation found on your name. customer: Ok, no issues. Thanks for the information. agent: Thank you for reaching us.
no_reservation
Mary Smith