no_reservation
Carol Thompson
Apr
30
PHL
28
change
Apr
Carol Thompson
DTW
customer: Hi. agent: Hello, how can I assist you? customer: I need to change my reservation as my college annual day got postponed. Can you help me? agent: Sure, may I know your name to check your reservation from our database? customer: I am Carol Thompson. agent: Please wait. customer: Sure. agent: We regret to inform you that there is no active reservation found on your name to change. customer: Ok fine, thanks for your response. agent: Thank you for opting us.
no_reservation
Carol Thompson