non receipt of delivery
for your own piece of mind and security, it is highly recommended to choose a track and sign method of shipping, which does in general provide limited insurance on your purchases. any other shipping option chosen, is at customers choice and risk, with no refund option available. all items have a proof of delivery receipt, which you may request to claim through the british royal mail for a purchase refund. exclusions apply. for track and signed inclusive and excluded items, please enquire before purchase.making a purchase signifies that you have read and agree to these terms and conditions. please allow 28 days prior to reporting a non delivery.