Extracted Content: Tina Hann: Okay. So welcome back. What do we have to? So first. I want to say I'm the secretary, so I make the minutes. You find them in your in the map in the From the group. There's the minutes from the first meeting. You'll find the next minutes also there. Then I wanna hear from you, what you've done. And after that I have some new product requirements. So And after that we have make decisions, what we do. And then we're ready. We have forty minutes for this meeting. After that we'll have lunch. So first I wanna ask Hattie Warren to tell what he did.
  Hattie Warren: That's my task.
  Tina Hann: So
  Hattie Warren: Okay. Uh I've Where have I put it? My Documents or not?
  Hattie Warren: Hmm. I've save it on my computer, my presentation.
  Tina Hann: Yeah on your computer, or the
  Hattie Warren: But where?
  Tina Hann: What's the name?
  Hattie Warren: Uh uh uh
  Tina Hann: What's the name of it?
  Hattie Warren: It was about the working of the remote control.
  Tina Hann: It's the technical function or the functional requirements.
  Hattie Warren: Nope. Not a of Wait. The working design. But I've
  Tina Hann: Working
  Hattie Warren: saved
  Tina Hann: design.
  Hattie Warren: it. But now I don't know where it is.
  Hattie Warren: Hmm.
  Tina Hann: Working design. What is this? Product documents.
  Hattie Warren: Yeah. And I import this until
  Tina Hann: On the desktop. Up. up.
  Hattie Warren: One
  Tina Hann: Up.
  Hattie Warren: more.
  Tina Hann: Up. Up. Yes. My Documents. Nope.
  Hattie Warren: What the fuck
  Tina Hann: Gone.
  Hattie Warren: is this?
  Tina Hann: Well you Um Nah. Nah, nah, nah. PowerPoint. Working design.
  Hattie Warren: Yeah that's the empty one.
  Tina Hann: And
  Hattie Warren: I had one.
  Tina Hann: Presentation of
  Hattie Warren: Uh-huh.
  Tina Hann: working design.
  Hattie Warren: Open it. Okay here it is.
  Tina Hann: Save as. Uh
  Elaine Winkler: Desktop.
  Tina Hann: it's Project.
  Hattie Warren: Project.
  Elaine Winkler: Yeah.
  Tina Hann: Save.
  Hattie Warren: Okay.
  Elaine Winkler: Okay
  Tina Hann: Very good.
  Elaine Winkler: Well.
  Hattie Warren: A little later but here it is.
  Tina Hann: Okay. So
  Hattie Warren: So okay. It's a little difficult what I'm gonna tell you. It's about the working of the remote control. I just had an half an hour j to study it and I don't
  Elaine Winkler: Make
  Hattie Warren: get
  Elaine Winkler: it.
  Hattie Warren: it.
  Tina Hann: Now have ten minutes to tell it.
  Hattie Warren: Ten minutes to tell it. Okay. I think it will be a few minutes and
  Tina Hann: Okay.
  Hattie Warren: First uh I will tell you something about the findings, what I discovered about the remote control. The working bout it uh of it. Uh then I'll have uh some kind of map, and it's the top of the remote control. With a little bit of science, uh you I will show that uh in in a few minutes. And then uh what I'll think about it. First, the findings. The remote control is a very difficult uh thing to uh to explain to just all of you wh who haven't seen a remote control uh inside. Uh there's a lot of uh plastic on it, um because its uh not so expensive. And there are uh a lot of uh wires, uh which um connect the components in it, the battery, and there are um switches and things like that. There's a lot of small uh electronics. So it won't be um uh too expensive to build it. Only twelve Euro fifty I think uh we will make it. Now And here I have the top of the remote control. Uh here's some kind of chip. Uh on top of this, there are uh the numbers. Uh you have all on your remote control. And uh the teletext uh button. And uh here's the battery. And when you push the button, it will uh will be sent to the chip. And the chip will um send it to all kind of sub-components. That's what I said, it's very difficult. And after that it will be sent to the infrared. And that will send it to your television. That's a short h uh how it works. Uh I think I can uh make it uh difficult, but we all we all don't get it. My preferences? It's uh it won't be uh We shouldn't make it too big. Uh also for the cost, uh we should only put one battery on it. A long-lasting battery. Uh also for the cost, uh use only plastic. Not other materials. Also because of the cost, uh not too much buttons on it. We can also make uh a button uh with a menu uh button. And then um that that you will see it on the T_V_. And on the T_V_ you can uh switch into the menu. That's I
  Emma Harris: Mm-hmm.
  Hattie Warren: think it's easier. And the bleep signal, y uh you told us. Uh but we can also use it uh a bleep like something, when the battery's empty, then there is a bleep. Then you'll have to change it in a in a week or something. And also the bleep, when what I told you about uh when you lost it, and you push a button, and then you hear bleep bleep, and we will find it. This is uh
  Tina Hann: Oh oh.
  Hattie Warren: just uh Yeah.
  Tina Hann: Two questions.
  Hattie Warren: Yeah.
  Tina Hann: The battery. You say one battery is cheaper. Why?
  Hattie Warren: If we w if we use only just one uh small pen-light, then it will be cheaper than when we use
  Tina Hann: Yeah but
  Hattie Warren: two.
  Tina Hann: when you use two, you can use it two times longer.
  Hattie Warren: Yeah but then we'll have to make the um remote control uh long lasting.
  Tina Hann: Okay
  Hattie Warren: Just
  Tina Hann: so it's the size of the remote control.
  Hattie Warren: Yeah.
  Tina Hann: Okay and the buttons. When you use it on the television, you've you need the television, wh which can use it.
  Hattie Warren: Yeah. But
  Tina Hann: S
  Hattie Warren: uh I think this our remote control is for the televisions we uh we sell in our company?
  Tina Hann: Okay.
  Hattie Warren: Or is it also for other company uh for other televisions?
  Tina Hann: I think we have to use it also on other televisions though.
  Hattie Warren: Then this is an option.
  Tina Hann: So
  Hattie Warren: Maybe just a menu button to use it on our televisions. And then we make it easier uh for our televisions. And on the other tele televisions, you can also use it, but then
  Tina Hann: Yeah but
  Hattie Warren: we
  Tina Hann: I
  Hattie Warren: won't
  Tina Hann: don't
  Hattie Warren: use
  Tina Hann: I think
  Hattie Warren: the
  Tina Hann: it They are two different things though. We have to choose one. It has to work on o uh all televisions.
  Emma Harris: Mm.
  Hattie Warren: Yeah? Okay. Then I think uh the menu button uh will only work on the newer televisions. And we will uh look forward and don't make a
  Elaine Winkler: Hmm.
  Hattie Warren: remote control which for the older televisions.
  Tina Hann: Okay.
  Hattie Warren: And I just uh have one more idea. Uh maybe it's one of your tasks. But Uh, to have a trendy remote control, we can also um make something like the Nokia um mobile phones. To change covers. So if you have uh a trendy half with all red, uh yellow and something. And then you can put a
  Elaine Winkler: Hmm.
  Hattie Warren: red cover on it. And also different things.
  Tina Hann: Yeah. Good idea.
  Elaine Winkler: Will
  Hattie Warren: Yes.
  Elaine Winkler: this will this add to the cost?
  Hattie Warren: Uh then it won't be uh will have just one cover on the uh original one. then you can buy the covers.
  Elaine Winkler: Yes but you have to m uh be able to change it. D does it make it more difficult to design?
  Hattie Warren: I think it will be a little more difficult, but not
  Tina Hann: Mm-hmm.
  Hattie Warren: too much.
  Elaine Winkler: Not much. 'Kay.
  Hattie Warren: Just like with the Nokia uh mobile phones.
  Tina Hann: Yeah but there are much
  Hattie Warren: Just one.
  Tina Hann: more Nokia telephones than um these ones.
  Hattie Warren: Yeah but then we'll have to to just um put five covers on it, and see if it works. If it won't works then we'll get something else. Then we uh won't g uh go further with it.
  Tina Hann: Yeah but are their profits bigger than their cost?
  Hattie Warren: Uh a p a a cover made in uh in China, it it won't be I guess so expensive I think.
  Tina Hann: Yeah but there are also design cost. I don't think When you have a remote control, do you change the cover?
  Hattie Warren: Maybe.
  Tina Hann: Would you change
  Hattie Warren: I
  Tina Hann: the
  Hattie Warren: wi
  Tina Hann: cover?
  Hattie Warren: I won't. But maybe
  Tina Hann: No.
  Hattie Warren: I think trendy people or like children where you can paint on it, and uh the the children
  Tina Hann: N
  Hattie Warren: think,
  Tina Hann: yeah
  Hattie Warren: oh
  Tina Hann: but
  Hattie Warren: this is my remote control, uh I made a picture on it.
  Tina Hann: I think that
  Hattie Warren: Uh
  Tina Hann: too less people would change it for good profit.
  Hattie Warren: Yeah.
  Tina Hann: So
  Hattie Warren: Okay. And the other people?
  Elaine Winkler: Um
  Hattie Warren: What do you think about it?
  Emma Harris: Yeah a. But If if it Yeah, I don't I'm not sure if it will make profit enough
  Hattie Warren: Okay.
  Emma Harris: to uh But it's uh yeah it's uh original idea.
  Tina Hann: Yes it is but I don't think we have to do it.
  Emma Harris: No.
  Hattie Warren: Okay.
  Elaine Winkler: Mm.
  Hattie Warren: You're Tina Hann.
  Tina Hann: Okay.
  Hattie Warren: Yes. That's it.
  Tina Hann: That's clear. Okay thank you. So now Emma Harris.
  Emma Harris: Oh. That's Elaine Winkler. Uh Come on. Ah.
  Elaine Winkler: Yeah.
  Emma Harris: Yes well uh uh I shall give a short talk about the the technical function design. some influence on the T_V_ set. Uh both audio and vide video uh in a cordless way. No cords attached. And uh well, it all by pushing a button on the remote. That was from my own experience and uh and uh the previous meeting. Uh I find some uh some interesting quotes on the web. Uh well the same idea here. Uh message to the television. And uh and and and well basic uh operations like on and off, and uh switching channels, and uh and maybe uh teletext or something like that. Uh well these are two uh remotes, and that's our uh our dilemma I think. Uh We just heard from Hattie Warren how uh difficult it is. But uh shall we make a basic remote control, uh just uh swapping channels and volume and uh power button and well nothing much more. Or uh uh more functions on the remote. Uh maybe more devices you can influence. Uh a radio or a v a video recorder, uh V_C_R_. Yeah well that's our dilemma. Um any ideas about that? Basic or multifunctional?
  Tina Hann: We'll got back on that later.
  Emma Harris: Okay yeah. Yeah well
  Elaine Winkler: Yes.
  Emma Harris: the that was just on my mind. So uh I didn't know what uh what way we would go. Mm yeah well that was my uh functional uh talk.
  Hattie Warren: 'Kay.
  Tina Hann: 'Kay, thank you. Then it's your turn, Elaine Winkler.
  Elaine Winkler: Okay. Uh um m
  Elaine Winkler: Yeah. Um yeah okay. This bit too far. So So I'm uh gonna have a presentation about um, about um yeah what people think. Uh we did a usability lab-test with a hundred persons. And we looked at uh several um things. Uh among them design, uh d d how d did they like the use of it, uh what frustrations they had while using remote controls. Uh well what what will be our market. And uh we asked them if we had some new featu features. If um that would be a good idea or not. Well our findings. Uh our users, they disliked the look and feel of current remote controls. Um uh they especially found found them very ugly. And um th they also found them hard to to learn how to use it. Uh well they also zap a lot. So uh zapping uh should be very easy. And uh fifty percent of the users only use ten percent of the buttons. So a lot of unused buttons. There is more findings. Uh on the buttons. Which uh buttons find users uh very important and which which not? And how much would they use them? Well uh the most used button is the channel selection. And uh we asked them how uh relevant they think uh the buttons are. The power, volume and channel selections are very relevant. Uh teletext is uh less relevant but also important. Uh not important they found the audio, uh that's not the volume but uh specific the the pitch, or the left or right. Uh the screen and the brightness. And uh channel settings. Uh th and they also are not used very often. Then we have a few um graphs about the market. Uh here we can see what the market share is of uh several groups. Um as you can see, most users are uh between thirty six and forty five. Um the the the younger group between sixteen and twenty five is not very big. And to come back on the the swapping uh things, uh I don't think uh, I I think the younger will be most interest in it. But uh they are not a very big group. Um in the we asked them, uh how would you like a s a new feature. If you have an L_C_D_ on the remote control, what would you think of it. Now you can clearly see young users say. I will that would very nice. And older user think uh they will be scared of change I think. And they won't like it. And another thing, how would you like to have a speech recognition on it. Well here we see the same. Young users uh think that's an interesting idea. And old users not. Uh well we uh found out that there are two several markets at which we can aim. Uh the first are the younger, the age between sixteen and forty five. Uh they are highly interested in the features, as you can see uh here. And um they are more critical on their money spending. Uh the second group is the older group. Aged between forty six and sixty five. They are less interested in uh new features. But uh they spend their money more easily. Now if we look back at this graph, we can see that among the first group is about um sixty percent. And the second group about forty percent. So the the first group is bigger. Well then I come to my uh personal preferences. Uh yeah the first question is uh also we have to ask is at the which market do we aim at. Uh of course n uh saying we aim at the young group doesn't say that old people won't buy it. But less of them will buy it. Um well I uh Okay. What I thought, um even young people say it's hard to use, remote control. So if you make a remote control that is uh very easy to use, that's especially aimed at this group, even uh the young group will also be more interested. And um we can make special features. But uh I think it looks nice in the first time. But when use it, uh I don't know what's uh good thing of speech recognition.
  Emma Harris: Mm-hmm.
  Elaine Winkler: Um well th uh that's my second point. Uh less important functions should be discarded from the remote control. It's about discussion we had earlier. Um You can find most functions on a T_V_ set. So uh you don't have to have a lot of audio options, or screen options to change the brightness. And such things. Um well the design is very important.
  Elaine Winkler: looking uh remote control if there will be one. But they found most remote controls very ugly. So the design of our remote control is very important. And uh yeah it should be very zap friendly, as most users use it for that. That were my findings.
  Tina Hann: Okay
  Hattie Warren: Yeah.
  Tina Hann: thank
  Hattie Warren: I have
  Tina Hann: you.
  Hattie Warren: uh one question. If
  Tina Hann: Yes.
  Hattie Warren: we aim for the younger people, um and there will be uh a lot of features like L_C_D_ or the the the speech uh f recognising, uh the cost will be a lot of h uh a lot higher.
  Elaine Winkler: Yes.
  Emma Harris: Mm-hmm.
  Hattie Warren: Uh I think we don't have that in our budget.
  Emma Harris: No.
  Hattie Warren: Do you think?
  Elaine Winkler: No.
  Emma Harris: And I don't
  Hattie Warren: Like
  Emma Harris: uh I don't think twenty five Euros for a remote is really cheap or something.
  Hattie Warren: No. No.
  Emma Harris: So it's Yeah, it's hard to uh get the younger
  Hattie Warren: Uh-huh.
  Emma Harris: group.
  Tina Hann: I think uh the L_C_D_ is cheaper than speech recognition. So
  Emma Harris: Mm-hmm.
  Tina Hann: I think that can be an d good option. L_C_D_.
  Emma Harris: Just the L_C_D_?
  Tina Hann: Yes. Only
  Emma Harris: Mm-hmm.
  Tina Hann: the L_C_D_. So But we'll come back on that.
  Elaine Winkler: Okay.
  Tina Hann: Now Oh, go on. What d d d um Um Uh we go back on the decisions later. Now we have a few new product requirements. First, teletext. We have internet now so we don't need the teletext anymore. So not necessary. Next. Only for the television. So we don't look at the other things like the radio or something. Only the television. We look at the age group of forty plus. Uh no, younger than forty. Is a g big group, and like you showed, n not very much people buy our stuff. Fourth point. Our corporate colour and slogan must be used. Very important for the design. So you can see it on our site. Next. Um no.
  Tina Hann: We have to make our decisions, what we want to do. So like you said, we need the. Maybe it's good to put it in a document. Now we have to decide what controls do we need. So maybe you can tell us.
  Elaine Winkler: Yeah maybe we can first have a discussion uh on the the product requirements you just uh said.
  Tina Hann: Sorry?
  Elaine Winkler: The the requirements you just said,
  Tina Hann: Yes.
  Elaine Winkler: maybe we should first have a discussion about that.
  Tina Hann: Yes, it's
  Elaine Winkler: I uh
  Tina Hann: okay.
  Elaine Winkler: personally think uh teletext is a good option. Uh not everyone um who is looking T_V_ can go to internet when they want to see the latest news.
  Tina Hann: Yeah but we don't use it. It's a new requirement. So, it's not my requirement.
  Hattie Warren: 'Kay, we'll just have to do that.
  Tina Hann: We have to do this.
  Hattie Warren: Okay.
  Elaine Winkler: Okay.
  Hattie Warren: No discussion
  Elaine Winkler: Okay sorry.
  Hattie Warren: about it.
  Elaine Winkler: Then uh
  Tina Hann: No.
  Hattie Warren: Okay. Unfortunately.
  Tina Hann: So what controls do we need? Who first?
  Emma Harris: Well a power button?
  Tina Hann: Okay. Uh power.
  Emma Harris: Uh the well um I think separate channels. So
  Tina Hann: Uh mm channel.
  Emma Harris: But then both the the separate channels. So so uh
  Tina Hann: Channel
  Emma Harris: zero to nine or something.
  Tina Hann: Zero to nine.
  Emma Harris: Uh volume.
  Tina Hann: Volume. Maybe it's easy to pick. What was w your one? Techno
  Elaine Winkler: Mine? It's the functional requirements.
  Tina Hann: Okay.
  Tina Hann: We had w uh no no no no. Where was that example of the
  Emma Harris: Oh mine.
  Tina Hann: Johan. That was the the the the the
  Emma Harris: Technical.
  Tina Hann: technical Hallo. Okay. What do we need? On-off. Zero to nine.
  Hattie Warren: To change to the next channel, just one button. To move up, move down.
  Tina Hann: Yeah that's the
  Elaine Winkler: D
  Tina Hann: channel.
  Elaine Winkler: Yeah. Do we make a menu?
  Tina Hann: Menu? Uh yes the n newer televisions ha do have menus. Uh
  Elaine Winkler: Uh
  Tina Hann: M Menu. I think um the only one or two numbers.
  Emma Harris: Mm yes.
  Tina Hann: And Hello? That's ch
  Elaine Winkler: I think it will be um q quite easy to use, to have uh uh four arrows. Up-down for channel selection, and
  Tina Hann: Yes.
  Elaine Winkler: left-right uh for volume. And uh a menu uh button. And if you press the menu button you get into the menu, and you can use the same buttons. But the then to scroll through the menu and to change the options.
  Tina Hann: On the L_C_D_ screen, you mean?
  Elaine Winkler: Uh well yeah that depends on if you have uh the menu on the T_V_. Or you get the menu on the L_C_D_ screen on the remote control.
  Tina Hann: Think it's better to have it on the remote control, 'cause it it has to work on all televisions. So
  Elaine Winkler: Yes.
  Hattie Warren: But
  Tina Hann: we
  Hattie Warren: then
  Tina Hann: need
  Hattie Warren: we come to the costs.
  Tina Hann: N Yes. But if we have this
  Elaine Winkler: 'Kay. But well if you aim at the younger market, um a as they as uh s uh as we seen in the usability uh lab, uh they will buy a nice looking um remote control. And also to find the easy to use uh part very important. So if we have a L_C_D_ sh uh screen, and uh not too many buttons, I think that will incre uh uh even when it's a bit more cost, it will still sell.
  Tina Hann: So now we don't have a lot of buttons. Is this enough?
  Emma Harris: Mute.
  Tina Hann: Maybe in the menu?
  Emma Harris: Um
  Elaine Winkler: Mm.
  Emma Harris: Yeah but then it's always uh more than one uh
  Tina Hann: Mute.
  Emma Harris: thing to do.
  Tina Hann: Mm-hmm.
  Elaine Winkler: Yeah.
  Tina Hann: Okay. Maybe more? No. Well. Then that's all. This will be the buttons. And I think that's enough for the next phase. So we can go on to
  Hattie Warren: But now we have only the buttons. And
  Tina Hann: Yes.
  Hattie Warren: uh we don't yet have to decide what the remote control would look like? Or
  Tina Hann: No that's for the next phase.
  Hattie Warren: Okay.
  Tina Hann: Um Phase two is the conceptual design. So
  Hattie Warren: Okay.
  Tina Hann: then we'll have the concepts.
  Hattie Warren: Okay.
  Tina Hann: That's for the So uh next point. Now we have lunch-break. After that we have t thirty minutes for work. And you can find the minutes in the Project Documents folder inclusive the uh buttons. No. Your individual action, you can find them in the email. So now it's time for lunch.
  Hattie Warren: Okay.
  Elaine Winkler: Okay. Good idea.
  Tina Hann: Thanks for coming.
Updated Content: Tina Hann opened the meeting by explaining how to locate his minutes from the previous meeting. Hattie Warren briefly explained the internal workings of the remote,  and mentioned his preferences for power source and case material. He also suggested mobile phone-like changeable covers, and the group discussed the profit in this. Emma Harris very briefly mentioned some features a remote should have and suggested it should be multifunctional. Elaine Winkler present the findings of the usability study. The group then discussed their target group ,and what features they might include to attract them. The manager introduced new requirements to the project, insisting they were to be followed. The group then discussed what buttons they might need, which included menu, numbers, channel and volume changing arrows and mute.