Extracted Content: Vivien Herrera: Uh it fell off. One, two, three, four, yeah, we're ready. Okay. Welcome to this second meeting. Um it's now quarter after twelve and we're given forty minutes um for this meeting. This is a meeting on functional design. Um and I wanna welcome you all and thank you all for doing some research in between. Um I did took the minutes from the first meeting and I'll show them to you in a moment. Um I know each of you have a presentation and in thinking about the forty minutes, I thought it would take only like three minutes for the previous minutes, um each of you having about seven minutes or maybe a little more, maybe a little less for your pre presentations and a little discussion, because there's I happen to have been told there were some new project requirements and we have to make some uh decision on what functions it will have. Okay? Is this
  Isabelle Vick: Yes.
  Vivien Herrera: ap
  Ernestine Smith: Oops.
  Vivien Herrera: everybody agree with this?
  Marie Jones: Yes.
  Vivien Herrera: Okay. Um and after the meeting there'll be things to be done and as you can see it says we get to get lunch, um and then some more individual work and then putting minutes away and individual actions. Um but uh now for the minutes of the first meeting. And go to that one. Um as you can see it was this earlier today. Um Kate, Steph, Sarah and myself in our four capacities were present. I opened the meeting, the product was developed uh and reviewed, and we talked about the financial end of it. Um and it had some implications, um the four million sales target and new ideas of not too many buttons, bright colours and some of the influence of the Japanese. And we closed early so you could then proceed with your research and getting your reports together for tod this meeting Anybody have any questions on those minutes? Are they complete, did they discuss everything that we covered last time? 'Kay.
  Ernestine Smith: Uh I think
  Vivien Herrera: Did I miss
  Ernestine Smith: so,
  Vivien Herrera: something?
  Ernestine Smith: we we we about the the individual roles that we each had as well.
  Marie Jones: Mm-hmm.
  Vivien Herrera: Yeah. I'm afraid I incorporated that when I said who was present, but
  Ernestine Smith: Okay.
  Vivien Herrera: yes, we did, and we did a little bit of uh team building of uh of making the pictures, but I didn't think those were appropriate to the minutes necessarily. So um as a group I think we've are they're accepting the minutes.
  Marie Jones: Okay,
  Vivien Herrera: And
  Marie Jones: I
  Vivien Herrera: uh
  Marie Jones: the.
  Vivien Herrera: okay.
  Marie Jones: Is that what we're supposed to say?
  Vivien Herrera: Yeah.
  Isabelle Vick: Yeah, I do.
  Vivien Herrera: Good. Um, then we'll move to the three presentations. Okay?
  Marie Jones: Okay.
  Vivien Herrera: Okay. Mm we need to move this. Who wants to go f first? That's as far as it goes.
  Isabelle Vick: Uh not really to touch those. Oh it doesn't have any on, does it? That's fine.
  Marie Jones: Excellent, thank
  Ernestine Smith: Oy,
  Marie Jones: you.
  Ernestine Smith: big loop under the table.
  Vivien Herrera: She said we didn't need to screw it in.
  Marie Jones: Okay. Okay, that looks good.
  Vivien Herrera: It's doing its thing. There we are.
  Marie Jones: Alright. Thank you very much. Um. One of the the biggest issues I found about um from last meeting was the fact that we need to sell four million of these um remote controls and I think that this is an opportunity really take Real Reaction in the direction of of similar of handheld tools that have been by of us and to kind of bring the control into the si realm as an accessible um useful electronic device, as opposed to something that is lost in the couch and what have you. So um my main goal here is to re-envision the remote control in in this context and to think about menu functionality and current technology and the fact that it could be interactive with other tools. Um some of the research uh in the market has shown that people really are not happy with remote controls as they are now, and um that means we do need to make some decisions about what what keys or or buttons on the on the remote control to perhaps keep and and what ones to discard. And if we devote some energy into this, I think the um recent productions of Real Reaction, the I go everywhere power and the high definition D_V_D_ players although it makes immediate sense to have our remote control interact with these, I think we can also use this as a platform to make it interact with other tools. And um in fact I think the high definition D_V_D_ players and all of this will come along in the uh will only benefit from the positive feedback from our well designed tool. So again, most uh users really dislike the current look and feel of remote controls. Um fifty percent I think of all these uh numbers the most important is fifty percent of user say they only use ten percent of the buttons. And eighty percent of users, and if we think about this there are a lot of uh television, D_V_D_, stereo remote control users out there, eighty percent would spend more money on a remote control that looks fancy.
  Ernestine Smith: Could can I ask where these figures come from, is this market
  Marie Jones: Um
  Ernestine Smith: research
  Marie Jones: it
  Ernestine Smith: we've
  Marie Jones: was market research and there were a hundred people in the room, so eighty out of a hundred said they would spend more money.
  Vivien Herrera: Now
  Ernestine Smith: Mm-hmm.
  Vivien Herrera: in between, as Vivien Herrera, they sent Marie Jones an email from the powers that be
  Marie Jones: Mm-hmm.
  Vivien Herrera: um that teletext is outdated um and the internet is coming in as important, but that they want this remote control to only be for T_V_ um with incorporating the corporate image, colour and slogan.
  Marie Jones: Mm-hmm. Well I think we can I I think we can really focus on this remote and and again bring the Real Reaction um brand in in and and get some positive marketing for our other tools, even if we directly don't um advertise for the I go everywhere line.
  Vivien Herrera: Mm.
  Marie Jones: So an interesting um element was the would you pay more for speech recognition question. So these market research uh
  Vivien Herrera: Hmm.
  Marie Jones: uh questionnaires looked into your your uh concern about technology and s specifically wanted to find out information about speech recognition.
  Vivien Herrera: Okay.
  Marie Jones: Now the early adopters, those of us who grew up with technology and uh luck lucky for us have the uh cash to to pay for it, the young age group without the mortgages and responsibilities, ninety one percent of them would pay more for speech recognition in a remote control. Very interesting, I I leave this up to the group to decide if we wanna use this uh if and you know, the
  Vivien Herrera: Mm.
  Marie Jones: the designers, but ninety one percent, fifteen
  Vivien Herrera: Is that a
  Marie Jones: to
  Vivien Herrera: large
  Marie Jones: twenty
  Vivien Herrera: enough
  Marie Jones: five
  Vivien Herrera: target market to target it?
  Marie Jones: Well, I I I think especially in terms of growth, I think this would be a very smart group to target. I mean s three quarters of the next age group, twenty five to thirty five are interested, and uh with the technologies improving, if we can get these uh
  Vivien Herrera: In real numbers, does
  Marie Jones: Yeah.
  Vivien Herrera: the ninety one percent and the seventy six percent translate to ex
  Marie Jones: To
  Vivien Herrera: in excess of the four million?
  Marie Jones: Um yes.
  Vivien Herrera: Or eight million.
  Marie Jones: Yes. But would you pay more and does it work and is it approachable and and did I know that it was
  Vivien Herrera: Hmm.
  Marie Jones: it was an that's a that's a very good question.
  Vivien Herrera: Yeah.
  Marie Jones: I
  Ernestine Smith: Um
  Marie Jones: don't know if speech recognition should be um should be included, but
  Vivien Herrera: Mm.
  Marie Jones: I think it's an interesting I think that maybe shows more about uh being open to technology.
  Isabelle Vick: Uh it definitely
  Vivien Herrera: Mm.
  Isabelle Vick: needs uh
  Marie Jones: Shall
  Isabelle Vick: a
  Marie Jones: I go
  Isabelle Vick: lot
  Marie Jones: back?
  Isabelle Vick: more research on like how much more it would be and
  Marie Jones: Yeah, yeah.
  Isabelle Vick: any, you know, existing examples, and what reactions to them have been,
  Marie Jones: Yeah.
  Isabelle Vick: and
  Ernestine Smith: How d I'm
  Isabelle Vick: that sort
  Ernestine Smith: wondering
  Isabelle Vick: of thing.
  Ernestine Smith: how how ou how our target price compares with the the typical price of these things. I expect an Industrial Designer should know that, but if we're aiming to to build this thing for twelve Euros fifty that a lot or a little
  Marie Jones: Exactly. I mean I I I uh did not receive any information on that, but I think the competition, sussing out what other people are doing and what's in the pipeline is very very important, because um there is a question about do you want an L_C_D_ screen and and that wasn't responded to, but uh some of the larger remotes do have screens where you can navigate, you know, so it turns into something uh perhaps you all have seen uh the Osbournes where Ozzy Osbourne is is attempting to manage his super entertainment system with something that looks like a uh a small tray. You know, it's I a and I
  Ernestine Smith: Sh
  Marie Jones: think,
  Ernestine Smith: surely
  Marie Jones: you know
  Ernestine Smith: he's in the wrong age group. He must be w one of a s small population.
  Marie Jones: No, no, you
  Vivien Herrera: Mm.
  Marie Jones: Kate, you're exactly right there. But I think the key is to get the early adopters, people who are familiar with technology and and uh they'll be
  Vivien Herrera: But we're not looking at whether they're early adopters
  Marie Jones: Uh,
  Vivien Herrera: on that
  Marie Jones: mm.
  Vivien Herrera: screen, that's looking
  Marie Jones: Exactly.
  Vivien Herrera: at age groups.
  Marie Jones: I yes,
  Vivien Herrera: Leap. Hmm.
  Marie Jones: you know, um
  Vivien Herrera: Mm.
  Marie Jones: so
  Vivien Herrera: Okay, you had the other power channel.
  Marie Jones: I think the most important thing is an attractive streamlined remote control and to be extraordinarily reductionist, power, channel, volume and everything else is is uh up to the designers. And this is this is also supported by the market research.
  Vivien Herrera: Okay.
  Marie Jones: Thank you. That's my contribution.
  Vivien Herrera: Alright. And we'll turn to the next presentation.
  Vivien Herrera: I think she said we don't need to screw it in, just stick it in. And then press, what? F F_N_ and F_ eight. Next to the control button on the bottom, and then F_ eight at the top.
  Isabelle Vick: Yeah, press
  Vivien Herrera: And
  Isabelle Vick: them.
  Vivien Herrera: then w be patient.
  Isabelle Vick: Yeah, here we go.
  Vivien Herrera: Tada.
  Ernestine Smith: And if you want it to go into slide show mode, it's that little button there.
  Isabelle Vick: Can I not just uh do each one in order?
  Ernestine Smith: I you can if you like, it it that that just sets it up to do a p a p
  Vivien Herrera: There
  Isabelle Vick: That?
  Vivien Herrera: we are.
  Ernestine Smith: no that one, that one there.
  Vivien Herrera: Yay.
  Isabelle Vick: That?
  Ernestine Smith: Left, left a bit, left a bit,
  Isabelle Vick: That?
  Ernestine Smith: that one, yep. click when you wanna go on.
  Isabelle Vick: Right, technical design. Uh well I think first off, basically I do agree with what Sarah has defined as as uh your personal preferences,yeah. I think we need uh a more streamlined volume with no extraneous functions. So my method was to look at the existing remotes and what functions they have. And what we all need to discuss is whether we want these functions uh pretty much the same as what existing remotes have. If we can build on this with the speech recognition, that's not something I'd thought about at all, but it's also something we can discuss.
  Vivien Herrera: Okay.
  Isabelle Vick: Um and and I presume we can miss out the functions really to to a video or D_V_D_ remote control, if this is only gonna be a, you
  Vivien Herrera: T_V_
  Isabelle Vick: know, satellite,
  Vivien Herrera: only.
  Isabelle Vick: cable, T_V_ remote control. So these are two models of existing remote controls. Uh the one on the left
  Vivien Herrera: Ugh.
  Isabelle Vick: seems to be a fairly uh standard universal remote control. It has fast-forward, stop, play, all relating to movies. It also has seems to have channel up and channel down, which is which is more what you'd expect from a, you know, like a Sky or cable remote control
  Vivien Herrera: Hmm.
  Isabelle Vick: where you've got hundreds of channels instead of a merely terrestrial one. Uh but I think we should be looking more along the lines of the one on the right, which has it also has play, stop and pause and everything, I don't think we need them at all. I think we just need channel selection, volume up, volume down and I think an an enter function where you can access it's not like teletext, but along the same lines, access things on the screen. Uh not related to the internet one that you mentioned, because that'd be far outside our budget and what we want this to do.
  Vivien Herrera: Mm. And
  Isabelle Vick: So
  Vivien Herrera: exceed
  Isabelle Vick: it
  Vivien Herrera: the requirements they're expecting
  Isabelle Vick: really exceed
  Vivien Herrera: of
  Isabelle Vick: the
  Vivien Herrera: us.
  Isabelle Vick: requirements, 'cause the requirements really are just want to be able to change channels and functions, which is more a text on the screen thing than uh
  Vivien Herrera: Okay.
  Isabelle Vick: than actual buttons o I was thinking something some smooth, sleek, little remote control with
  Vivien Herrera: Alright.
  Isabelle Vick: big user-friendly buttons and uh a menu that you can access. Uh but then I do think we need to discuss the speech um recognition possibility.
  Vivien Herrera: Okay. Any uh thing else you wanna
  Isabelle Vick: No.
  Vivien Herrera: add? Okay.
  Isabelle Vick: But we could go back to the pictures of the uh, what're they called? The pictures of the remote controls and possibly discuss what we think about them,
  Marie Jones: Or if
  Isabelle Vick: but maybe should hear what Kate has to say
  Marie Jones: Yeah.
  Isabelle Vick: first.
  Vivien Herrera: Yeah. Let's hear what Kate has to say.
  Isabelle Vick: Okay
  Marie Jones: Maybe
  Isabelle Vick: then.
  Marie Jones: afterwards we could do a uh whiteboard with that your the one on the right as a as a basis.
  Vivien Herrera: Hmm.
  Marie Jones: Whiteboard session.
  Vivien Herrera: I think the white that one on the right is, as well as less cluttered,
  Marie Jones: Mm-hmm.
  Isabelle Vick: Definitely less cluttered and I mean but still it's Sorry
  Vivien Herrera: It's
  Isabelle Vick: I
  Vivien Herrera: there
  Isabelle Vick: was just
  Vivien Herrera: but
  Isabelle Vick: I'll
  Vivien Herrera: it's
  Isabelle Vick: just uh resume something else I was gonna say. The the style of these is terrible.
  Vivien Herrera: Yeah.
  Isabelle Vick: I I I really think we need to uh not only possibly even materials, like the type of plastic used, but everything including size and shape of buttons, positioning of buttons, the actual shape of the hand-held device, colours,
  Marie Jones: The ergonomics,
  Isabelle Vick: just
  Marie Jones: the way it fits
  Vivien Herrera: Hmm.
  Isabelle Vick: every
  Marie Jones: in your
  Isabelle Vick: e yeah, everything to do with this has to be
  Marie Jones: Yeah.
  Isabelle Vick: revolutionised. But So that's that for now.
  Ernestine Smith: Cheers.
  Ernestine Smith: Mm, I haven't actually got a display on
  Vivien Herrera: Okay.
  Ernestine Smith: my screen. Still, I'll do without that. Okay um, now I wanna bring us down to earth again I'm afraid and talk about the actual practicalities of how the thing needs to work. Um oh and this is the methodology I used in preparing for this meeting. Um basically I've been doing a little bit of web-based research, and if I had a design team, I would've been discussing my ideas with 'em. But the the net result is that I've come up with a first cut for the working design that I'd like to discuss with you. So, let's go back to what the basic function of a remote control is. It's for sending a message, um typically um via infrared. And the the basic components we've got to build in for our twelve Euros fifty are um an energy source, the user interface and which will um in incorporate um an integrated circuit that actually composes the message um based on what the which buttons the user presses, we turn that into a message, um and then we need a sending mechanism to send it to the receiver. Now I would have hoped I think that's my only slide actually, yeah. I would have have hoped to um do you a pretty PowerPoint slide of um my first cut design, but unfortunately the technology defeated Marie Jones, so if you'll bear with Marie Jones I'll do it on the whiteboard. So we want an energy source which is there. And we've got to think about what that might be. Uh
  Vivien Herrera: Hmm-mm.
  Ernestine Smith: we obviously don't want wires on this thing. Uh typically it would be a battery, but I'm open to suggestions. Um and then we have the the user interface. Oops. And the main components in there are the
  Ernestine Smith: the th the chip that actually has the intelligence of the machine that translates button presses into a message, which it then transfers to some sending mechanism, which encodes it
  Ernestine Smith: and sends the message to the receiver. So those are the basic things that we've got to get in for our twelve Euros fifty. Thank you.
  Vivien Herrera: Hmm. Okay. Right. But those things as long as we can get those components, the block, that that rectangle for the user interface, is where the user comes in of what what does it look like? What do the buttons look like? Uh what does it feel like? That's where the user interface is really coming into its own.
  Ernestine Smith: Mm-hmm.
  Vivien Herrera: The technical end is what's actually gonna be in there, but also it has to be easy enough to change or repair if something goes wrong. For example the battery energy source or um what if the chip, for whatever reason, breaks down after a certain amount of time, do you just replace it? Um is there any um because it may be in the same area with several other user interfaces, like for D_V_D_s, movies, whatever.
  Vivien Herrera: frequency or something?
  Ernestine Smith: Well I may be wrong here, but I'd been thinking of this device as being a a cheap mass-produced device. We're trying to sell four million of 'em,
  Vivien Herrera: Mm.
  Ernestine Smith: um that's that's, you know, that's almost one in every tenth household or whatever it is. Um and I hadn't thought of it as being a reparable thing, you just if it goes
  Vivien Herrera: Okay.
  Ernestine Smith: wrong you chuck it out, and that's why I'm a bit concerned. I like the idea of speech recognition, that's a great idea, but I'm not convinced we can put it into this box for the price that we need gonna need to hit.
  Marie Jones: Do
  Isabelle Vick: Whoop.
  Marie Jones: we have
  Vivien Herrera: Okay.
  Marie Jones: um ki some idea of how much it would cost to create a device that has these basic elements? Because then
  Isabelle Vick: Isn't that your job?
  Marie Jones: No,
  Vivien Herrera: Oh.
  Marie Jones: the chip composer
  Isabelle Vick: Oh right.
  Marie Jones: marketing. Oh no, the chip composer sender.
  Vivien Herrera: Mm.
  Ernestine Smith: Um,
  Marie Jones: I I don't believe I know, um.
  Ernestine Smith: I'm I'm
  Vivien Herrera: What
  Ernestine Smith: I'm
  Vivien Herrera: they cost.
  Ernestine Smith: hoping that my personal coach is gonna give Marie Jones some advice on that, if you're
  Marie Jones: Okay.
  Ernestine Smith: asking Marie Jones, but
  Vivien Herrera: Okay.
  Marie Jones: Be because then we would ha ha figure out how much we had to play with
  Isabelle Vick: Yeah.
  Marie Jones: in terms
  Ernestine Smith: Yeah.
  Marie Jones: of
  Vivien Herrera: Mm.
  Marie Jones: user interface and this look and feel idea.
  Isabelle Vick: It does it does seem as if we're just to do something really simple and mass-produced,
  Marie Jones: Mm-hmm.
  Isabelle Vick: the which is pretty much the same as these existing models, just maybe
  Marie Jones: Inspired?
  Isabelle Vick: a little bit more inspired,
  Marie Jones: Mm.
  Isabelle Vick: but basically just the same. Although what what uh suddenly came into my head is, you know how they always take two A_A_ batteries which which is really not very efficient at all. Could it be possible to have uh, you know, like a rechargeable internal battery, like,
  Marie Jones: Mm-hmm.
  Isabelle Vick: well, like an M_P_ three player does? With that you could jus or a mobile phone or whatever.
  Marie Jones: Mm-hmm.
  Isabelle Vick: You could you know, you just plug into a power source for a couple of hours, and then it's recharged for ages and ages and ages, and you don't have to worry with replacing A_A_ batteries,
  Marie Jones: Well that has
  Isabelle Vick: which
  Marie Jones: another
  Isabelle Vick: are
  Marie Jones: element, which is if every time you're done using the remote you put it on a charger, then
  Vivien Herrera: Mm.
  Marie Jones: you then it has
  Isabelle Vick: You'd
  Marie Jones: a place.
  Isabelle Vick: never need uh batteries would y uh yeah.
  Marie Jones: Yeah, but it also has a place, so
  Isabelle Vick: And it's not stuck down the back of
  Marie Jones: exactly.
  Isabelle Vick: the sofa.
  Vivien Herrera: Mm.
  Isabelle Vick: But then again I d I don't know if this is within our price range or not.
  Marie Jones: That's a really good idea.
  Ernestine Smith: Well I uh think that's a very interesting idea, but um I'm not a very good industrial designer and I don't know much about what these things cost. I'll do some research for the next meeting.
  Marie Jones: Well
  Vivien Herrera: Okay.
  Marie Jones: it's better than my idea about solar, probably.
  Vivien Herrera: Uh yeah.
  Ernestine Smith: Well solar may not be so good when you're watching T_V_
  Marie Jones: Yeah,
  Ernestine Smith: in the night,
  Marie Jones: yeah.
  Ernestine Smith: but
  Vivien Herrera: Mm.
  Isabelle Vick: Well
  Marie Jones: Depen
  Isabelle Vick: it is just so
  Vivien Herrera: It
  Isabelle Vick: annoying
  Vivien Herrera: would have to sor
  Isabelle Vick: how
  Vivien Herrera: store up the energy
  Marie Jones: Mm. Yeah.
  Ernestine Smith: Yeah, I guess.
  Vivien Herrera: and then use it. Solar can do
  Ernestine Smith: We may
  Vivien Herrera: that.
  Ernestine Smith: be talking quite heavy then.
  Marie Jones: Yeah.
  Vivien Herrera: M yeah, that would be too heavy and it'd cost too much.
  Ernestine Smith: Mm-hmm.
  Isabelle Vick: No, but just a rechargeable internal battery would probably I mean it might cost more to at first to develop and to
  Marie Jones: Mm-hmm
  Isabelle Vick: install, but for long-term use it'll be so much more convenient and economic than fiddling around trying to replace chunky A_A_ batteries and
  Marie Jones: Mm-hmm.
  Isabelle Vick: not having any in your kitchen drawer and
  Ernestine Smith: So
  Isabelle Vick: you
  Ernestine Smith: do you
  Isabelle Vick: know
  Ernestine Smith: think
  Isabelle Vick: f
  Ernestine Smith: we might make that a selling point if it was something that we found we could afford to develop?
  Marie Jones: Definitely, 'cause I'm thinking
  Vivien Herrera: Mm.
  Marie Jones: in terms of um uh the loss and breakage of um remotes, how much of that is is to do with it not really having a uh a home, a um
  Isabelle Vick: Mm.
  Marie Jones: a nest,
  Vivien Herrera: Mm.
  Isabelle Vick: Sort
  Marie Jones: a
  Isabelle Vick: of have
  Marie Jones: place
  Isabelle Vick: its little
  Marie Jones: to live,
  Isabelle Vick: dock that you
  Marie Jones: exactly.
  Isabelle Vick: could put
  Vivien Herrera: Yeah.
  Isabelle Vick: it
  Marie Jones: So
  Isabelle Vick: in.
  Marie Jones: if you can dock it, um you know, you could s argue
  Vivien Herrera: And
  Marie Jones: that
  Vivien Herrera: the dock
  Marie Jones: this
  Vivien Herrera: could
  Marie Jones: is
  Vivien Herrera: look very fancy
  Marie Jones: Exactly.
  Vivien Herrera: and that could be your inspiration
  Isabelle Vick: Still
  Vivien Herrera: of having
  Isabelle Vick: I
  Vivien Herrera: it
  Isabelle Vick: don't
  Vivien Herrera: looking
  Isabelle Vick: know if
  Vivien Herrera: decent.
  Isabelle Vick: it's quite within our price range.
  Marie Jones: Mm.
  Vivien Herrera: Hmm.
  Marie Jones: 'Cause you are talking about another component, like another piece of
  Isabelle Vick: Yeah.
  Marie Jones: hardware.
  Vivien Herrera: Yeah.
  Marie Jones: Mm.
  Vivien Herrera: Okay. Are we agreed as to what our target group is though? Pretty much, so
  Marie Jones: Well
  Vivien Herrera: that
  Marie Jones: I
  Vivien Herrera: we'd be
  Marie Jones: I
  Vivien Herrera: looking
  Marie Jones: brought up
  Vivien Herrera: for the
  Marie Jones: some
  Vivien Herrera: younger end.
  Marie Jones: exactly, but I think you raised some good questions about are there enough of these people out there, or are they
  Ernestine Smith: Mm.
  Marie Jones: making purchasing decisions? You know,
  Ernestine Smith: Yeah,
  Marie Jones: these
  Vivien Herrera: Mm.
  Marie Jones: are
  Ernestine Smith: I was
  Marie Jones: the
  Ernestine Smith: wondering that, because I ag I agree that there there're people with uh how can I put it, more money than sense and who
  Marie Jones: Yeah,
  Ernestine Smith: are liable
  Vivien Herrera: I
  Ernestine Smith: to
  Marie Jones: exactly.
  Ernestine Smith: buy something
  Vivien Herrera: I
  Ernestine Smith: new,
  Vivien Herrera: s usually
  Ernestine Smith: but
  Vivien Herrera: put more money than brains.
  Marie Jones: Oh oh oh I'll make a note of that, Kate. Good, good
  Ernestine Smith: Bu
  Marie Jones: comment.
  Ernestine Smith: but what I was gonna say was, although they they may be buying um, you know, personal music devices and all that, are they necessarily buying T_V_ remote controls? Because they probably live in a household that has a T_V_ if they're
  Marie Jones: Yeah.
  Ernestine Smith: at the lower end of the age range, I don't
  Isabelle Vick: Yeah.
  Ernestine Smith: know.
  Marie Jones: It might be good to know um uh who, you know, who's actually buying televisions and are we in a uh uh s region where people have more than one television in
  Ernestine Smith: Mm.
  Marie Jones: a home?
  Ernestine Smith: I think we've got a big hill to climb here, haven't we?
  Marie Jones: Yeah.
  Vivien Herrera: Mm.
  Marie Jones: Yeah.
  Vivien Herrera: Yeah. Or do we s make sure that it goes to the man through the manufacturer? We sell to the manufacturer
  Ernestine Smith: Right,
  Vivien Herrera: as
  Ernestine Smith: good point.
  Vivien Herrera: the
  Ernestine Smith: Yeah, yeah
  Vivien Herrera: remote
  Ernestine Smith: okay,
  Marie Jones: Yeah.
  Isabelle Vick: Yeah.
  Ernestine Smith: yeah.
  Vivien Herrera: that goes with it.
  Ernestine Smith: Yeah.
  Marie Jones: Yeah.
  Ernestine Smith: Yeah, good point.
  Vivien Herrera: What would be a more efficient way of doing it?
  Marie Jones: Yeah, and and some of our D_V_D_ players incidentally have them, because we have the relationship with our own department, but moreover we need to
  Vivien Herrera: Mm-hmm.
  Marie Jones: to go for the the manufacturers.
  Vivien Herrera: Okay. Right.
  Isabelle Vick: We're not gonna get any resolutions by the end of the day, are we?
  Vivien Herrera: Probably
  Marie Jones: Mm.
  Vivien Herrera: not. Um the other thing that we're supposed to do is make decision on our functions. Our functions, we've so far decided, I think, that power, channel, volume make it attractive. Um it has to have an enter key and of course the number keys. It has to have big user-friendly buttons and sh n definitely we wanna be inspired that the current styles are just plain awful.
  Isabelle Vick: Yeah.
  Marie Jones: Do we need um let Marie Jones
  Vivien Herrera: Is that agreeable
  Marie Jones: Br
  Vivien Herrera: to everyone?
  Marie Jones: actually,
  Ernestine Smith: Mm-hmm.
  Marie Jones: um the enter key I have a chart here that I didn't include.
  Vivien Herrera: Mm-hmm.
  Marie Jones: Um
  Ernestine Smith: Do you want the gizmo?
  Marie Jones: yeah, which might
  Vivien Herrera: Throw some light on
  Marie Jones: Th
  Vivien Herrera: that.
  Marie Jones: yeah, th those are felt like had a lot of charts.
  Vivien Herrera: Um actually we're, you know, we are almost a half hour out of the forty minutes, so we have to get close to
  Marie Jones: Okay,
  Vivien Herrera: finishing.
  Marie Jones: I I my only comment is I think maybe um we could somehow include an enter key in like a power key if power
  Vivien Herrera: Ah.
  Marie Jones: power was enter
  Vivien Herrera: Mm-hmm.
  Marie Jones: and pow that was my only just
  Vivien Herrera: Okay.
  Marie Jones: really in terms of streamlining. Um
  Vivien Herrera: Enter, power as a s oh um a sum simultaneous key.
  Marie Jones: Exactly. Again, you know,
  Vivien Herrera: Is
  Marie Jones: thinking
  Vivien Herrera: that okay
  Marie Jones: of menus
  Vivien Herrera: with you?
  Marie Jones: or
  Isabelle Vick: Sorry, I was miles
  Vivien Herrera: Would that
  Ernestine Smith: H
  Isabelle Vick: away.
  Ernestine Smith: how does
  Isabelle Vick: I
  Ernestine Smith: that
  Isabelle Vick: was
  Ernestine Smith: work?
  Isabelle Vick: re I was
  Ernestine Smith: How
  Isabelle Vick: reading the chart to be honest.
  Vivien Herrera: uh-huh.
  Ernestine Smith: so so how does that work, how do you avoid switching the thing off when you actually wanna press enter?
  Marie Jones: Um well if you're pressing enter, the the thing would already be on, and so maybe um when you press power, initially it turns it on, press power again and use that as an enter um so you
  Vivien Herrera: Then
  Marie Jones: press
  Vivien Herrera: you'd have to
  Marie Jones: power
  Vivien Herrera: have an off te
  Marie Jones: after
  Vivien Herrera: off key.
  Marie Jones: you've um well I was thinking maybe you to turn it off you'd have to press power twice
  Ernestine Smith: Okay,
  Marie Jones: in succession,
  Ernestine Smith: yep, mm-hmm.
  Marie Jones: and maybe
  Vivien Herrera: Mm.
  Marie Jones: power follows something like a channel up channel down power, and then that would make that choice.
  Ernestine Smith: It's not getting a bit complicated? Could
  Marie Jones: Well
  Ernestine Smith: granny do this, or are we just not aiming at granny?
  Marie Jones: Or y yeah. Or something that has a a turning dial, where at the far end is
  Isabelle Vick: Who's got
  Marie Jones: on
  Isabelle Vick: an iPod
  Marie Jones: or off.
  Isabelle Vick: then?
  Marie Jones: Yeah, I don't
  Vivien Herrera: Mm.
  Marie Jones: um I wish. Anyway, uh that was the only comment about um
  Vivien Herrera: Okay.
  Marie Jones: some of the the decisions people have made, what's most important. It's definitely
  Vivien Herrera: Mm.
  Marie Jones: channel, volume, power.
  Isabelle Vick: Yeah, things like screen settings and audio settings, I would generally do them on the actual television
  Marie Jones: Exactly.
  Isabelle Vick: itself, like here you have a you know, a little flap th with a little control panel on
  Marie Jones: Exactly.
  Isabelle Vick: the actual box itself. I I wouldn't know how to do it using a remote control,
  Marie Jones: Yeah.
  Isabelle Vick: so um I would say that they are definitely less relevant.
  Marie Jones: Okay,
  Vivien Herrera: Okay.
  Marie Jones: well. Thanks for looking at that.
  Vivien Herrera: So I guess easy to use is the other thing
  Marie Jones: Mm-hmm.
  Vivien Herrera: that we want 'em to be able to do.
  Marie Jones: We don't wanna
  Vivien Herrera: As
  Marie Jones: outsmart
  Vivien Herrera: you said, you know, don't make it too hard for the granny. I just joined that set last
  Marie Jones: Hmm.
  Vivien Herrera: week. Um
  Marie Jones: Congratulations.
  Ernestine Smith: Mm.
  Vivien Herrera: first grandchild arrived.
  Ernestine Smith: Uh.
  Vivien Herrera: Um so are we agreed then of those things? And
  Marie Jones: D
  Vivien Herrera: let's go back to agenda and hook Marie Jones up. Mm. This oughta be fun. It probably won't go the first time, it'll probably be like a g mess. Come on. Uh it lost it off here.
  Marie Jones: Oh you're fine.
  Vivien Herrera: Uh
  Marie Jones: It's fine.
  Vivien Herrera: No, it was up there, but I couldn't see it down here.
  Vivien Herrera: Mm. This time it should be both. There we go.
  Ernestine Smith: How do you do that? How do you make it do both?
  Vivien Herrera: Um you have to keep doing the financi the the F_N_ and F_ eight to
  Ernestine Smith: Ah okay,
  Vivien Herrera: five
  Ernestine Smith: it
  Vivien Herrera: minutes
  Ernestine Smith: toggles
  Vivien Herrera: to
  Ernestine Smith: through,
  Vivien Herrera: finish, thank
  Ernestine Smith: yeah.
  Vivien Herrera: you a lot for telling Marie Jones.
  Marie Jones: I think
  Vivien Herrera: Um
  Marie Jones: you have to cycle through.
  Vivien Herrera: right,
  Ernestine Smith: Yeah.
  Vivien Herrera: we're ready to close. Um will be completed q questionnaire, um then we'll have some time for individual work to continue our research um and I'll put some minutes of this meeting together. Um your individual assignments are for um Kate to do the components, for you, Steph, to do the user interface and for you the trend-watching. Um and each of us will get help from our coach. Are we agreed to get ourselves together and then have lunch?
  Isabelle Vick: Yes.
  Vivien Herrera: Okay.
  Ernestine Smith: Sounds good.
  Vivien Herrera: Then that's the end of this meeting. And I hope that's good enough for her to tell her that's the end. Okay?
  Ernestine Smith: Okay.
  Isabelle Vick: We didn't come to any sort of decision on the functions though.
  Vivien Herrera: Well I think I went over the functions and wrote them down
  Isabelle Vick: Alright,
  Vivien Herrera: and
  Isabelle Vick: well
  Vivien Herrera: marked
  Isabelle Vick: that's fine
  Vivien Herrera: them.
  Isabelle Vick: then.
  Vivien Herrera: Um that's what I went over
  Marie Jones: Okay.
  Vivien Herrera: and nobody was objecting to them.
  Marie Jones: Um and you'd mentioned I I was just gonna say, could you reiterate the new project requirements, because
  Vivien Herrera: Okay.
  Marie Jones: it they were it has to be for a T_V_, just to keep myself
  Vivien Herrera: Um the teletext is outdated,
  Ernestine Smith: So we're still in meeting, aren't we?
  Marie Jones: Yeah,
  Vivien Herrera: the
  Marie Jones: I think
  Vivien Herrera: internet
  Marie Jones: I've
  Vivien Herrera: is important, it's only to be for a T_V_ and it must include the corporate image, colour and slogan
  Marie Jones: Okay.
  Vivien Herrera: um which I think is more in the user
  Isabelle Vick: Mm.
  Vivien Herrera: uh range, with Steph.
  Isabelle Vick: Sorry, what what actually are these is that the yellow and black?
  Vivien Herrera: It doesn't tell Marie Jones.
  Marie Jones: Mm.
  Isabelle Vick: From their I'll just use it from their website.
  Vivien Herrera: Mm-hmm. Okay?
  Isabelle Vick: Okay.
  Ernestine Smith: Okay.
  Marie Jones: Right. Thank you.
Updated Content: Vivien Herrera opened the meeting and went over the minutes of the previous meeting. Marie Jones discussed user preferences in terms of remote controls and the increasing interest among younger consumers in speech recognition. Marie Jones also discussed a user target group for the remote and addressed the issue of whether the target group would result in sufficient sales of the remote. Isabelle Vick presented two existing remote controls on the market, which the team later evaluated, and discussed what features in terms of appearance and functionality the remote the team is creating should include. Ernestine Smith discussed the interior workings of a remote and addressed the issue of what happens when remotes no longer operate. The team also discussed options for energy sources, such as solar power and rechargeable internal batteries. Th team then discussed their user target group, marketing ideas such as selling the remote to television manufacturers, and what functions the remote would feature.