Families React to Lack of Information of Missing Flight 370; Pilot of Flight 370
ASHLEIGH BANFIELD, CNN ANCHOR: And before we bring you that moment, we want to show you the chaos that ensued as our own Kyung Lah got caught in the middle of this crush.</s>KYUNG LAH, CNN CORRESPONDENT: What are you doing? What are you doing? What are you doing? Back off, back off!</s>UNIDENTIFIED WOMAN: Aah!</s>BANFIELD: The picture of that grieving mother as she is being taken out of that room by officials is absolutely heart-wrenching. She was one of two women who were there to plead for some solid information on the whereabouts of their loved ones. The translation is on the bottom of your screen, and you can read it for yourself. Have a look.</s>UNIDENTIFIED FEMALE (speaking in foreign language): I don't care about what your government does. I just want your son back soon. UNIDENTIFIED FEMALE (speaking in foreign language) : I am Li Le's mother. My son was on the plane. My son -- I just want my son back. My son is Li Le.</s>UNIDENTIFIED FEMALE (speaking in foreign language): We have been here for 10 days, no single piece of information. We want media from the entire world to help us appeal (ph) that Malaysian government to give us information as soon as possible. We need media from the entire world to give us information as soon as possible. We need media from the entire world to help us find our lost families and find the MH370 plane.</s>UNIDENTIFIED FEMALE: Can you speak English?</s>UNIDENTIFIED FEMALE (speaking in foreign language): We have no information at all. They only say, "keep searching" from South China Sea to Malacca Strait to Andaman Sea. I just don't know where the plane has gone to?</s>UNIDENTIFIED FEMALE: Can you speak English?</s>UNIDENTIFIED FEMALE (speaking in foreign language): We some 20 families aren't satisfied with Malaysian government's inaction.</s>UNIDENTIFIED FEMALE: But they say they have been accompanying you guys?</s>UNIDENTIFIED FEMALE (speaking in foreign language): We don't need to be taken care of. What we need to know is the truth, to know where the plane is. We have had enough. Malaysian government are liars. We hope media all over the world keep pressing Malaysian government and find our families and this plane. They can't just be gone like this. We are in terrible mood. Every day we sit here waiting. We will keep waiting and will never leave.</s>BANFIELD: It's important to remember that these are the people who are so acutely affected by what is going on in these last 12 days. That woman was dragged out of that room by officials -- officials -- the same officials who when questioned said there weren't two women in the room. Kyung Lah, our Kyung Lah, even asked the question, and was remarkably told there weren't two women in the room. There were hundreds of cameras recording them, however, so ultimately, the Malaysians had to answer the question. And this was the reaction from Malaysia's acting minister of transportation.</s>HISHAMUDDIN BIN HUSSEIN, MALAYSIAN ACTING TRANSPORTATION MINISTER: I fully understand what they are going through. Emotions are high. And this is something that I discussed with the French delegation this morning in dealing with the families.</s>BANFIELD: It's a little hard to hear that, that he fully understands. Because I'm sure everybody watching that thinks, you didn't lose a loved one in that plane crash. You can't possibly understand what those people are going through. Only a few people in the world can actually comprehend what it's really like, like the passengers of Air France, their family members. Air France 447 crashed on June 1st, 2009, and there were 228 people who were killed in that disaster. Took them five days to find the first bodies and the wreckage in the Atlantic Ocean. Today CNN's Samuel Burke reported on the German association of the families of Air France 447 who wrote an open letter to the families of Flight 370. And that letter reads in part, quote, "Like you, we are completely dismayed about the vague and partially contradicting information policy by the Malaysian government. "As MH-370 is an international flight and booked by passengers from various countries, you, as families, should feel entitled to approach your respective national governments to put pressure on the Malaysian military and civil authorities to speed up the investigations and to care for quicker release of findings." I'll remind you, three Americans were on board Flight 370. Sarah Bajc's partner, Philip Wood, was one of those passengers and she is holding out hope that he is still alive, possibly because he's being held hostage. And last night on "ANDERSON COOPER 360," she made an emotional plea to whomever could be responsible.</s>SARAH BAJC, PARNER WAS ON FLIGHT 370: The reality is, whoever has done this has been successful. They have fooled all the experts and all the governments in the world. They have made a very serious point. But I think they can accomplish their goals without hurting people. Because in the end, the families and the god of whoever is doing this could forgive them creating this crisis. It's a terrible thing they have done, but I think they couldn't forgive if they took innocent lives, and so I'm just hoping. I'm hoping and I'm asking, please, to not hurt the people on the plane. You know, find some other way to accomplish what you're trying to accomplish, but don't hurt the people. Let Philip come back to me, please.</s>BANFIELD: These emotions are so fresh for Sarah, but there is one woman who watches her and knows all too well what she went through. Heidi Snow went through it, too. She lost her fiancee in TWA 800. She's formed an organization to help people like Sarah. And very much like Sarah and those other people we just witnessed in that horrible melee, she was in those hotel rooms during those briefings where people just lost it. She is going to explain huh this is like, in just a moment.