Remembering Victims of Limo Crash.
CAMEROTA: There are still so many questions about that deadly limo accident that killed 20 people in upstate New York. Authorities say the vehicle should not have been on the road and the driver was not properly licensed. These developments come as more than 1,000 people gathered to remember the victims at a vigil last night. CNN's Polo Sandoval is live in Amsterdam, New York, with more. What have you learned today, Polo?</s>POLO SANDOVAL, CNN CORRESPONDENT: Alisyn, that accident happened about 20 miles south of here yesterday. This community coming together to show of their support. Some of their messages of love and remembrance written on the banner you see behind me. Meanwhile, this -- that investigation continues. Yesterday the NTSB and state police revealing that they've already recovered the air bag control module, call it the black box of this limousine. They hope that that could provide crucial clues as they try to answer the question about how this birthday celebration turned into one of the nation's deadliest transportation accidents in nearly a decade.</s>GOV. ANDREW CUOMO (D), NEW YORK: Well, it was inspected by the New York State Department of Transportation last month and failed inspection and was not supposed to be on the road.</s>SANDOVAL (voice over): Growing question this morning about Prestige Limousine, the company that operated the modified Ford Excursion that barreled through an intersection in upstate New York hitting a parked car, ultimately killing 20 people.</s>UNIDENTIFIED FEMALE: I heard this loud bang and then I heard screaming.</s>SANDOVAL: Department of Transportation records show the company's vehicles were inspected five times in the last two years, with four taken out of service. Prestige Limousine releasing a statement that they are cooperating with authorities and, quote, performing a detailed internal investigation to determine the cause of the accident. The credentials of the limousine's driver who was killed in the crash also under scrutiny.</s>MAJOR ROBERT PATNAUDE, TROOP G COMMANDER, NEW YORK STATE POLICE: The driver of the limo did not have the appropriate license to operate that vehicle.</s>SANDOVAL: And now CNN learning there were signs of trouble before the tragedy, with family of friends saying at least one of the victims reached out complaining about the vehicle.</s>VALERIE VERTUCCI ABELING, CRASH VICTIM'S AUNT: I think my niece instinctively had thoughts that, geez, this is, you know, this is not good, you know, what they sent us.</s>SANDOVAL: Her niece, Erin Vertucci McGowan, died in the crash. Erin's friend, Melissa Healy (ph), telling "The New York Times" she had received a text telling her that a party bus had broken down on the way to pick them up and instead they traveled by a stretch limousine, which was in shoddy condition. The motor is making everyone deaf, she reportedly wrote. When we get to the brewery, we will all be deaf. The NTSB also investigating whether the limousine's design played a factor in the deadly crash.</s>ROBERT SUMWALT, CHAIRMAN, NATIONAL TRANSPORTATION SAFETY BOARD: It was stretched. So we want to make sure that the vehicle, when it was converted, that that was -- the conversion was conducted in accordance with federal regulations.</s>SANDOVAL: Among the victims, newlyweds Amy Steenberg and her husband, Axel, the group all there to celebrated her birthday. They never made it. And Amanda Halse on board with her boyfriend Patrick Cushing.</s>KARINA HALSE, CRASH VICTIM'S SISTER: As the days has gone by, I found out more and more thing wrong. And it just really hurts. It makes me feel -- my heart is just sunken so far down. And I've never felt this before.</s>UNIDENTIFIED FEMALE (singing): Amazing grace, how sweet the sound.</s>SANDOVAL: A small town in mourning gathering last night to remember the lives cut so tragically short.</s>UNIDENTIFIED FEMALE: My heart breaks as I think of all of the lives that never will be the same. As we all know, that words will never ever fill the void in the hearts.</s>SANDOVAL: Adding to the sadness, there's also the sense of anger. People here are quite upset after hearing that new information, that that SUV, that limousine, should have never been on the road in the first place, that that driver did not have the right license. Now, the investigation by the NTSB will be focusing on two things here, the mechanical factors and the human factors. Though they did stop short yesterday of saying its speed possibly played a role in the investigation. They will also be looking at the toxicology reports that are released hopefully soon. Guys, back to you.</s>BERMAN: Polo Sandoval for us in Amsterdam. It seems like there are factors across the board there. Polo, thanks so much for that report. Florida Governor Rick Scott calls Hurricane Michael a monstrous storm. The storm is heading closer and fast to the Florida Gulf Coast. We have the latest forecast, next.