{"action":"created","issue":{"url":"https://api.github.com/repos/phetsims/website/issues/195","labels_url":"https://api.github.com/repos/phetsims/website/issues/195/labels{/name}","comments_url":"https://api.github.com/repos/phetsims/website/issues/195/comments","events_url":"https://api.github.com/repos/phetsims/website/issues/195/events","html_url":"https://github.com/phetsims/website/issues/195","id":76510236,"number":195,"title":"Add a top-level troubleshooting entry","user":{"login":"oliver-phet","id":5090275,"avatar_url":"https://avatars.githubusercontent.com/u/5090275?v=3","gravatar_id":"","url":"https://api.github.com/users/oliver-phet","html_url":"https://github.com/oliver-phet","followers_url":"https://api.github.com/users/oliver-phet/followers","following_url":"https://api.github.com/users/oliver-phet/following{/other_user}","gists_url":"https://api.github.com/users/oliver-phet/gists{/gist_id}","starred_url":"https://api.github.com/users/oliver-phet/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/oliver-phet/subscriptions","organizations_url":"https://api.github.com/users/oliver-phet/orgs","repos_url":"https://api.github.com/users/oliver-phet/repos","events_url":"https://api.github.com/users/oliver-phet/events{/privacy}","received_events_url":"https://api.github.com/users/oliver-phet/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/phetsims/website/labels/enhancement","name":"enhancement","color":"84b6eb"}],"state":"open","locked":false,"assignee":{"login":"zepumph","id":6856943,"avatar_url":"https://avatars.githubusercontent.com/u/6856943?v=3","gravatar_id":"","url":"https://api.github.com/users/zepumph","html_url":"https://github.com/zepumph","followers_url":"https://api.github.com/users/zepumph/followers","following_url":"https://api.github.com/users/zepumph/following{/other_user}","gists_url":"https://api.github.com/users/zepumph/gists{/gist_id}","starred_url":"https://api.github.com/users/zepumph/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/zepumph/subscriptions","organizations_url":"https://api.github.com/users/zepumph/orgs","repos_url":"https://api.github.com/users/zepumph/repos","events_url":"https://api.github.com/users/zepumph/events{/privacy}","received_events_url":"https://api.github.com/users/zepumph/received_events","type":"User","site_admin":false},"milestone":null,"comments":6,"created_at":"2015-05-14T22:27:42Z","updated_at":"2015-06-04T22:01:03Z","closed_at":null,"body":"http://phet.colorado.edu/en/troubleshooting\r\n\r\nCan we add the following to the \"Common Troubleshooting Issues\" (first)\r\nWhere do I start if the simulations do not run on my computer?\r\n\r\nFirst, update to the latest version of Java: http://java.com/en/\r\nRun the latest version of the sim directly from phet.colorado.edu by clicking the 'Run Now' button on the sim page. e.g.: http://phet.colorado.edu/sims/energy-forms-and-changes/energy-forms-and-changes_en.jnlp\r\n\r\nIf you are using a Mac please see here for detailed instructions: \r\nhttp://phet.colorado.edu/en/troubleshooting/mac#q5-header"},"comment":{"url":"https://api.github.com/repos/phetsims/website/issues/comments/109068607","html_url":"https://github.com/phetsims/website/issues/195#issuecomment-109068607","issue_url":"https://api.github.com/repos/phetsims/website/issues/195","id":109068607,"user":{"login":"oliver-phet","id":5090275,"avatar_url":"https://avatars.githubusercontent.com/u/5090275?v=3","gravatar_id":"","url":"https://api.github.com/users/oliver-phet","html_url":"https://github.com/oliver-phet","followers_url":"https://api.github.com/users/oliver-phet/followers","following_url":"https://api.github.com/users/oliver-phet/following{/other_user}","gists_url":"https://api.github.com/users/oliver-phet/gists{/gist_id}","starred_url":"https://api.github.com/users/oliver-phet/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/oliver-phet/subscriptions","organizations_url":"https://api.github.com/users/oliver-phet/orgs","repos_url":"https://api.github.com/users/oliver-phet/repos","events_url":"https://api.github.com/users/oliver-phet/events{/privacy}","received_events_url":"https://api.github.com/users/oliver-phet/received_events","type":"User","site_admin":false},"created_at":"2015-06-04T22:01:03Z","updated_at":"2015-06-04T22:01:03Z","body":"@zepumph Can you put returns after the lines? Like the text in the original issue:\r\n(before \"Run the latest...\" and \"If you are using a Mac...\") and an extra before \"If you are using a mac...\""}}