{"action":"created","issue":{"url":"https://api.github.com/repos/mysociety/alaveteli/issues/2303","labels_url":"https://api.github.com/repos/mysociety/alaveteli/issues/2303/labels{/name}","comments_url":"https://api.github.com/repos/mysociety/alaveteli/issues/2303/comments","events_url":"https://api.github.com/repos/mysociety/alaveteli/issues/2303/events","html_url":"https://github.com/mysociety/alaveteli/issues/2303","id":67261271,"number":2303,"title":"'View as HTML' label is meaningless to the citizen","user":{"login":"equivalentideas","id":1239550,"avatar_url":"https://avatars.githubusercontent.com/u/1239550?v=3","gravatar_id":"","url":"https://api.github.com/users/equivalentideas","html_url":"https://github.com/equivalentideas","followers_url":"https://api.github.com/users/equivalentideas/followers","following_url":"https://api.github.com/users/equivalentideas/following{/other_user}","gists_url":"https://api.github.com/users/equivalentideas/gists{/gist_id}","starred_url":"https://api.github.com/users/equivalentideas/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/equivalentideas/subscriptions","organizations_url":"https://api.github.com/users/equivalentideas/orgs","repos_url":"https://api.github.com/users/equivalentideas/repos","events_url":"https://api.github.com/users/equivalentideas/events{/privacy}","received_events_url":"https://api.github.com/users/equivalentideas/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/mysociety/alaveteli/labels/1%20-%20new","name":"1 - new","color":"e11d21"},{"url":"https://api.github.com/repos/mysociety/alaveteli/labels/User%20experience","name":"User experience","color":"DCCBBF"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":2,"created_at":"2015-04-09T02:04:26Z","updated_at":"2015-04-13T15:07:10Z","closed_at":null,"body":"For the link citizens use to view a document attached to a request in their browser:\r\n\r\n![screen shot 2015-04-07 at 12 16 03 pm](https://cloud.githubusercontent.com/assets/1239550/7015983/1630e22a-dd20-11e4-87fc-5bceeee014db.png)\r\n\r\nWhy are we telling them what format it's in? Do they know what it means that it's in HTML?\r\n\r\nMaybe a label like: 'View online' or 'View in your browser' or 'View text version' would be better?\r\n\r\nI guess the key questions is 'what is the benefit of viewing it in HTML in your browser?' We should try and make the action label focus on the use to the citizen.\r\n\r\nOn the document view page we also say \"This is an HTML version of an attachment to the Freedom of Information request\". Same question applies here."},"comment":{"url":"https://api.github.com/repos/mysociety/alaveteli/issues/comments/92393352","html_url":"https://github.com/mysociety/alaveteli/issues/2303#issuecomment-92393352","issue_url":"https://api.github.com/repos/mysociety/alaveteli/issues/2303","id":92393352,"user":{"login":"crowbot","id":2912,"avatar_url":"https://avatars.githubusercontent.com/u/2912?v=3","gravatar_id":"","url":"https://api.github.com/users/crowbot","html_url":"https://github.com/crowbot","followers_url":"https://api.github.com/users/crowbot/followers","following_url":"https://api.github.com/users/crowbot/following{/other_user}","gists_url":"https://api.github.com/users/crowbot/gists{/gist_id}","starred_url":"https://api.github.com/users/crowbot/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/crowbot/subscriptions","organizations_url":"https://api.github.com/users/crowbot/orgs","repos_url":"https://api.github.com/users/crowbot/repos","events_url":"https://api.github.com/users/crowbot/events{/privacy}","received_events_url":"https://api.github.com/users/crowbot/received_events","type":"User","site_admin":false},"created_at":"2015-04-13T15:07:10Z","updated_at":"2015-04-13T15:07:10Z","body":"I think one of the main reasons for having the HTML view originally was to allow google to index the contents of the documents, so I guess the users benfitting were the ones who found what they were looking for from a google search. "}}