{"action":"created","issue":{"url":"https://api.github.com/repos/dscottbuch/cTiVo/issues/109","labels_url":"https://api.github.com/repos/dscottbuch/cTiVo/issues/109/labels{/name}","comments_url":"https://api.github.com/repos/dscottbuch/cTiVo/issues/109/comments","events_url":"https://api.github.com/repos/dscottbuch/cTiVo/issues/109/events","html_url":"https://github.com/dscottbuch/cTiVo/issues/109","id":86218697,"number":109,"title":"cTivo on OS X 10.9.5 Mavericks unable to download from Roamio Pro","user":{"login":"abro-git","id":12686582,"avatar_url":"https://avatars.githubusercontent.com/u/12686582?v=3","gravatar_id":"","url":"https://api.github.com/users/abro-git","html_url":"https://github.com/abro-git","followers_url":"https://api.github.com/users/abro-git/followers","following_url":"https://api.github.com/users/abro-git/following{/other_user}","gists_url":"https://api.github.com/users/abro-git/gists{/gist_id}","starred_url":"https://api.github.com/users/abro-git/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/abro-git/subscriptions","organizations_url":"https://api.github.com/users/abro-git/orgs","repos_url":"https://api.github.com/users/abro-git/repos","events_url":"https://api.github.com/users/abro-git/events{/privacy}","received_events_url":"https://api.github.com/users/abro-git/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":6,"created_at":"2015-06-08T15:18:08Z","updated_at":"2015-06-12T18:46:23Z","closed_at":null,"body":"Hi, I'm having an issue with my downloads failing. I'm running OS X 10.9.5 (Mavericks, not Yosemite) and cTiVo Version 2.4.0b8 (537). I have a TiVo Roamio Plus.  I've tried to be detailed in describing the issue and environment, but let me know what further details would be helpful.\r\n\r\nI can see my Tivo in the app. I can select and queue recordings in the app. They retry several times and then fail.\r\n\r\nI can login to the Tivo directly via my web browser using the MAK as the password and manually download the .tivo file that way. Downloads are enabled on the Tivo.com. I've rebooted the Tivo box multiple times.\r\n\r\nWhat other steps should I take toward making this configuration work as anticipated? Please advise.\r\n\r\nThanks,\r\nAdam\r\n\r\nPS Here's my log file: \r\n2015-05-29 18:51:28:583 MTAppDelegate>applicationDidFinishLaunching:@169>Starting cTiVo; version: 537\r\n2015-05-29 18:51:30:793 MTTiVo>connection:willSendRequestForAuthenticationChallenge:@762>Family Room challenge failed\r\n2015-05-29 18:51:30:793 MTTiVo>connection:didFailWithError:@790>URL Connection Failed with error Error Domain=NSURLErrorDomain Code=-1012 \"The operation couldn’t be completed. (NSURLErrorDomain error -1012.)\" UserInfo=0x7fe65bd27d90 {NSErrorFailingURLKey=https://DVR-452C.local./TiVoConnect?Command=QueryContainer&Container=%252FNowPlaying&Recurse=Yes&AnchorOffset=0&ItemCount=15, NSErrorFailingURLStringKey=https://DVR-452C.local./TiVoConnect?Command=QueryContainer&Container=%252FNowPlaying&Recurse=Yes&AnchorOffset=0&ItemCount=15}\r\n2015-05-29 18:55:47:937 MTTiVoManager>updateTiVoDefaults:@487>Warning: didn't find tivo Family Room\r\n2015-05-29 18:59:17:177 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Penny Dreadful: Evil Spirits in Heavenly Places: Can't Download\r\n2015-05-29 19:00:17:196 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Penny Dreadful: Evil Spirits in Heavenly Places: Can't Download\r\n2015-05-29 19:01:17:217 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Penny Dreadful: Evil Spirits in Heavenly Places: Can't Download\r\n2015-05-29 19:02:17:236 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; cancelled./Penny Dreadful: Evil Spirits in Heavenly Places: End Download\r\n2015-05-29 19:03:17:250 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Scandal: A Few Good Women: Can't Download\r\n2015-05-29 19:04:17:269 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Scandal: A Few Good Women: Can't Download\r\n2015-05-29 19:05:17:290 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Scandal: A Few Good Women: Can't Download\r\n2015-05-29 19:06:17:310 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; cancelled./Scandal: A Few Good Women: End Download\r\n2015-05-29 19:11:35:302 MTTiVo>connection:didFailWithError:@790>URL Connection Failed with error Error Domain=NSURLErrorDomain Code=-1001 \"The request timed out.\" UserInfo=0x7fe65bf1dfe0 {NSUnderlyingError=0x7fe65e9558b0 \"The request timed out.\", NSErrorFailingURLStringKey=https://dvr-452c.local./TiVoConnect?Command=QueryContainer&Container=%252FNowPlaying&Recurse=Yes&AnchorOffset=0&ItemCount=15, NSErrorFailingURLKey=https://dvr-452c.local./TiVoConnect?Command=QueryContainer&Container=%252FNowPlaying&Recurse=Yes&AnchorOffset=0&ItemCount=15, NSLocalizedDescription=The request timed out.}\r\n2015-05-29 19:21:30:182 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Scandal: A Few Good Women: Can't Download\r\n2015-05-29 19:22:30:203 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Scandal: A Few Good Women: Can't Download\r\n2015-05-29 19:23:37:680 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Scandal: A Few Good Women: Can't Download\r\n2015-05-29 19:24:38:670 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; cancelled./Scandal: A Few Good Women: End Download\r\n2015-05-29 19:25:38:690 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Despicable Me: Can't Download\r\n2015-05-29 19:26:38:709 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Despicable Me: Can't Download\r\n2015-05-29 19:27:38:730 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Despicable Me: Can't Download\r\n2015-05-29 19:28:38:751 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; cancelled./Despicable Me: End Download\r\n2015-05-29 23:07:29:722 MTAppDelegate>cleanup@998>cTiVo exiting\r\n2015-05-29 23:07:35:478 MTAppDelegate>applicationDidFinishLaunching:@169>Starting cTiVo; version: 537\r\n2015-05-31 15:23:55:378 MTTiVoManager>netServiceBrowser:didRemoveService:moreComing:@1503>Removing Service: Family Room\r\n2015-05-31 15:24:29:409 MTTiVo>tivoNetworkCallback@172>Tivo Family Room is now offline\r\n2015-05-31 15:24:29:831 MTTiVo>tivoNetworkCallback@172>Tivo Family Room is now online\r\n2015-05-31 15:32:41:334 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Despicable Me: Can't Download\r\n2015-05-31 15:33:41:351 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Despicable Me: Can't Download\r\n2015-05-31 15:34:41:368 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; retrying.../Despicable Me: Can't Download\r\n2015-05-31 15:35:41:386 MTTiVoManager>notifyWithTitle:subTitle:isSticky:forNotification:@1299>Notify: TiVo show failed; cancelled./Despicable Me: End Download"},"comment":{"url":"https://api.github.com/repos/dscottbuch/cTiVo/issues/comments/111586669","html_url":"https://github.com/dscottbuch/cTiVo/issues/109#issuecomment-111586669","issue_url":"https://api.github.com/repos/dscottbuch/cTiVo/issues/109","id":111586669,"user":{"login":"abro-git","id":12686582,"avatar_url":"https://avatars.githubusercontent.com/u/12686582?v=3","gravatar_id":"","url":"https://api.github.com/users/abro-git","html_url":"https://github.com/abro-git","followers_url":"https://api.github.com/users/abro-git/followers","following_url":"https://api.github.com/users/abro-git/following{/other_user}","gists_url":"https://api.github.com/users/abro-git/gists{/gist_id}","starred_url":"https://api.github.com/users/abro-git/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/abro-git/subscriptions","organizations_url":"https://api.github.com/users/abro-git/orgs","repos_url":"https://api.github.com/users/abro-git/repos","events_url":"https://api.github.com/users/abro-git/events{/privacy}","received_events_url":"https://api.github.com/users/abro-git/received_events","type":"User","site_admin":false},"created_at":"2015-06-12T18:46:23Z","updated_at":"2015-06-12T18:46:23Z","body":"I tweaked the settings and restarted the device.  I did the restart from my iPhone “restart streaming device” as I’m in a different room than the physical TiVo.  If I need to pull the plug out of it or something, just let me know and I’ll do that too.\n\nHere’s the new log:\nhttps://www.dropbox.com/s/zyv7f2ypzss99fj/com.cTiVo.cTiVo%202015-06-12%2015-25.log?dl=0\n\n-- \nAdam Brothers\n(917) 763-9895 mobile\n\nOn June 12, 2015 at 12:52:44 PM, Hugh Mackworth (notifications@github.com) wrote:\n\nWhoa. CTiVo is trying to download your shows from a null URL. We get that URL right out of the Tivo's Now playing list, so that's saying we're not getting a URL at all at least for these shows;I've never seen this. Can you increase the Adv Pref \"TiVo\" debug level to Verbose, and do it again (that will give the actual NPL that it's sending)? You might also try rebooting the TIVo, just for the usual witchcraft reasons.\n\n—\nReply to this email directly or view it on GitHub.\n\n"}}