{"action":"created","issue":{"url":"https://api.github.com/repos/atom/atom/issues/6397","labels_url":"https://api.github.com/repos/atom/atom/issues/6397/labels{/name}","comments_url":"https://api.github.com/repos/atom/atom/issues/6397/comments","events_url":"https://api.github.com/repos/atom/atom/issues/6397/events","html_url":"https://github.com/atom/atom/issues/6397","id":68822402,"number":6397,"title":"ShipIt service crashes","user":{"login":"AdilHindistan","id":1984488,"avatar_url":"https://avatars.githubusercontent.com/u/1984488?v=3","gravatar_id":"","url":"https://api.github.com/users/AdilHindistan","html_url":"https://github.com/AdilHindistan","followers_url":"https://api.github.com/users/AdilHindistan/followers","following_url":"https://api.github.com/users/AdilHindistan/following{/other_user}","gists_url":"https://api.github.com/users/AdilHindistan/gists{/gist_id}","starred_url":"https://api.github.com/users/AdilHindistan/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/AdilHindistan/subscriptions","organizations_url":"https://api.github.com/users/AdilHindistan/orgs","repos_url":"https://api.github.com/users/AdilHindistan/repos","events_url":"https://api.github.com/users/AdilHindistan/events{/privacy}","received_events_url":"https://api.github.com/users/AdilHindistan/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/atom/atom/labels/installer","name":"installer","color":"fef2c0"},{"url":"https://api.github.com/repos/atom/atom/labels/mac","name":"mac","color":"c7def8"},{"url":"https://api.github.com/repos/atom/atom/labels/needs-reproduction","name":"needs-reproduction","color":"009800"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":10,"created_at":"2015-04-16T01:24:06Z","updated_at":"2015-09-25T18:21:17Z","closed_at":null,"body":"I have Atom 0.138.0 on Mac OS X 10.10.3\r\nWhen I launch it, it downloads a newer version, prompts me to provide admin password to add a new helper. Then I start seeing the service errors non-stop at Mac Console (please see below). It seems that update does not succeed.\r\n\r\n4/15/15 9:21:37.153 PM Atom[66263]: Download completed to: file:///Users/adil/Library/Application%20Support/com.github.atom.ShipIt/update.e0Ofe6m/download\r\n4/15/15 9:21:42.735 PM com.apple.SecurityServer[86]: Killing auth hosts\r\n4/15/15 9:21:42.735 PM com.apple.SecurityServer[86]: Session 100166 destroyed\r\n4/15/15 9:21:53.705 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt) The Debug key is no longer respected. Please remove it.\r\n4/15/15 9:21:53.731 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt[66283]) Service exited with abnormal code: 1\r\n4/15/15 9:21:53.731 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt) Service only ran for 0 seconds. Pushing respawn out by 2 seconds.\r\n4/15/15 9:21:55.750 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt[66284]) Service exited with abnormal code: 1\r\n4/15/15 9:21:55.750 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt) Service only ran for 0 seconds. Pushing respawn out by 2 seconds.\r\n4/15/15 9:21:57.768 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt[66285]) Service exited with abnormal code: 1\r\n4/15/15 9:21:57.768 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt) Service only ran for 0 seconds. Pushing respawn out by 2 seconds.\r\n4/15/15 9:21:59.791 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt[66286]) Service exited with abnormal code: 1\r\n4/15/15 9:21:59.791 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt) Service only ran for 0 seconds. Pushing respawn out by 2 seconds.\r\n4/15/15 9:22:01.811 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt[66287]) Service exited with abnormal code: 1\r\n4/15/15 9:22:01.811 PM com.apple.xpc.launchd[1]: (com.github.atom.ShipIt) Service only ran for 0 seconds. Pushing respawn out by 2 seconds.\r\n4/15/15 9:22:01.949 PM sudo[66288]:     adil : TTY=ttys000 ; PWD=/Users/adil/Library/Application Support/com.github.atom.ShipIt ; USER=root ; COMMAND=/bin/launchctl stop com.github.atom.ShipIt\r\n\r\n\r\n** Also from ShipIt_stderr.log **:\r\n2015-04-15 21:21:53.729 ShipIt[66283:5623798] Installation error: Error Domain=SQRLShipItRequestErrorDomain Code=2 \"Could not read update request\" UserInfo=0x7fb2aa609110 {NSLocalizedDescription=Could not read update request, NSUnderlyingError=0x7fb2aa606fc0 \"The file “ShipItState.plist” couldn’t be opened because there is no such file.\"}\r\n2015-04-15 21:21:53.729 ShipIt[66283:5623798] ShipIt quitting"},"comment":{"url":"https://api.github.com/repos/atom/atom/issues/comments/143313466","html_url":"https://github.com/atom/atom/issues/6397#issuecomment-143313466","issue_url":"https://api.github.com/repos/atom/atom/issues/6397","id":143313466,"user":{"login":"scv119","id":837180,"avatar_url":"https://avatars.githubusercontent.com/u/837180?v=3","gravatar_id":"","url":"https://api.github.com/users/scv119","html_url":"https://github.com/scv119","followers_url":"https://api.github.com/users/scv119/followers","following_url":"https://api.github.com/users/scv119/following{/other_user}","gists_url":"https://api.github.com/users/scv119/gists{/gist_id}","starred_url":"https://api.github.com/users/scv119/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/scv119/subscriptions","organizations_url":"https://api.github.com/users/scv119/orgs","repos_url":"https://api.github.com/users/scv119/repos","events_url":"https://api.github.com/users/scv119/events{/privacy}","received_events_url":"https://api.github.com/users/scv119/received_events","type":"User","site_admin":false},"created_at":"2015-09-25T18:21:17Z","updated_at":"2015-09-25T18:21:17Z","body":"@50Wliu I could constantly reproduce this by `chown -R root /Applications/Atom.app` and open Atom.app.\r\n"}}