{"action":"created","issue":{"url":"https://api.github.com/repos/atomicjam/helpdesk/issues/133","labels_url":"https://api.github.com/repos/atomicjam/helpdesk/issues/133/labels{/name}","comments_url":"https://api.github.com/repos/atomicjam/helpdesk/issues/133/comments","events_url":"https://api.github.com/repos/atomicjam/helpdesk/issues/133/events","html_url":"https://github.com/atomicjam/helpdesk/issues/133","id":59055875,"number":133,"title":"Urgency","user":{"login":"atomicjam","id":5812359,"avatar_url":"https://avatars.githubusercontent.com/u/5812359?v=3","gravatar_id":"","url":"https://api.github.com/users/atomicjam","html_url":"https://github.com/atomicjam","followers_url":"https://api.github.com/users/atomicjam/followers","following_url":"https://api.github.com/users/atomicjam/following{/other_user}","gists_url":"https://api.github.com/users/atomicjam/gists{/gist_id}","starred_url":"https://api.github.com/users/atomicjam/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/atomicjam/subscriptions","organizations_url":"https://api.github.com/users/atomicjam/orgs","repos_url":"https://api.github.com/users/atomicjam/repos","events_url":"https://api.github.com/users/atomicjam/events{/privacy}","received_events_url":"https://api.github.com/users/atomicjam/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/atomicjam/helpdesk/labels/User%20Feedback","name":"User 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2.0","description":"","creator":{"login":"atomicjam","id":5812359,"avatar_url":"https://avatars.githubusercontent.com/u/5812359?v=3","gravatar_id":"","url":"https://api.github.com/users/atomicjam","html_url":"https://github.com/atomicjam","followers_url":"https://api.github.com/users/atomicjam/followers","following_url":"https://api.github.com/users/atomicjam/following{/other_user}","gists_url":"https://api.github.com/users/atomicjam/gists{/gist_id}","starred_url":"https://api.github.com/users/atomicjam/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/atomicjam/subscriptions","organizations_url":"https://api.github.com/users/atomicjam/orgs","repos_url":"https://api.github.com/users/atomicjam/repos","events_url":"https://api.github.com/users/atomicjam/events{/privacy}","received_events_url":"https://api.github.com/users/atomicjam/received_events","type":"User","site_admin":false},"open_issues":27,"closed_issues":16,"state":"open","created_at":"2015-02-02T16:46:20Z","updated_at":"2015-03-31T11:41:17Z","due_on":"2015-04-19T23:00:00Z","closed_at":null},"comments":1,"created_at":"2015-02-26T11:01:52Z","updated_at":"2015-03-31T11:41:17Z","closed_at":"2015-03-31T11:41:17Z","body":"On first look, the ‘urgency’ section covers the IT/maintenance section, but if I need a room set up, or parking reserved, I’m not sure which of the three options I would pick – if I need parking tomorrow, it’s urgent but ‘I can’t work’ doesn’t really cover it!\r\n \r\nAlso, it is really useful in the old one, when selecting the general location, to be able to type in ‘co’ and it would take you to main campus, rather than having to scroll down an ever increasing list of locations\r\n\r\nL Hogson"},"comment":{"url":"https://api.github.com/repos/atomicjam/helpdesk/issues/comments/88055544","html_url":"https://github.com/atomicjam/helpdesk/issues/133#issuecomment-88055544","issue_url":"https://api.github.com/repos/atomicjam/helpdesk/issues/133","id":88055544,"user":{"login":"atomicjam","id":5812359,"avatar_url":"https://avatars.githubusercontent.com/u/5812359?v=3","gravatar_id":"","url":"https://api.github.com/users/atomicjam","html_url":"https://github.com/atomicjam","followers_url":"https://api.github.com/users/atomicjam/followers","following_url":"https://api.github.com/users/atomicjam/following{/other_user}","gists_url":"https://api.github.com/users/atomicjam/gists{/gist_id}","starred_url":"https://api.github.com/users/atomicjam/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/atomicjam/subscriptions","organizations_url":"https://api.github.com/users/atomicjam/orgs","repos_url":"https://api.github.com/users/atomicjam/repos","events_url":"https://api.github.com/users/atomicjam/events{/privacy}","received_events_url":"https://api.github.com/users/atomicjam/received_events","type":"User","site_admin":false},"created_at":"2015-03-31T11:41:17Z","updated_at":"2015-03-31T11:41:17Z","body":"co on the old dropdown would take you to the first c in the dropdown, this included college and cambray etc. by renaming this main college site, we only have one M in the dropdown so its quicker and less keys to press to get to your option and less to select, you can simply press M instead of CO. \r\n\r\nI will look at re wording the urgency to try and cover something that is time critical "}}