{"action":"created","issue":{"url":"https://api.github.com/repos/ValveSoftware/SteamOS/issues/395","labels_url":"https://api.github.com/repos/ValveSoftware/SteamOS/issues/395/labels{/name}","comments_url":"https://api.github.com/repos/ValveSoftware/SteamOS/issues/395/comments","events_url":"https://api.github.com/repos/ValveSoftware/SteamOS/issues/395/events","html_url":"https://github.com/ValveSoftware/SteamOS/issues/395","id":112415594,"number":395,"title":"Error: Couldn't find bootstrap, it's not safe to reset Steam.","user":{"login":"Burrito-Bazooka","id":7505312,"avatar_url":"https://avatars.githubusercontent.com/u/7505312?v=3","gravatar_id":"","url":"https://api.github.com/users/Burrito-Bazooka","html_url":"https://github.com/Burrito-Bazooka","followers_url":"https://api.github.com/users/Burrito-Bazooka/followers","following_url":"https://api.github.com/users/Burrito-Bazooka/following{/other_user}","gists_url":"https://api.github.com/users/Burrito-Bazooka/gists{/gist_id}","starred_url":"https://api.github.com/users/Burrito-Bazooka/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Burrito-Bazooka/subscriptions","organizations_url":"https://api.github.com/users/Burrito-Bazooka/orgs","repos_url":"https://api.github.com/users/Burrito-Bazooka/repos","events_url":"https://api.github.com/users/Burrito-Bazooka/events{/privacy}","received_events_url":"https://api.github.com/users/Burrito-Bazooka/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":3,"created_at":"2015-10-20T17:05:58Z","updated_at":"2015-10-20T17:15:23Z","closed_at":"2015-10-20T17:08:00Z","body":"After [today's beta update](http://steamcommunity.com/groups/SteamClientBeta#announcements/detail/48770934355708173), I get the error message mentioned in the title. It happens when I try to start Steam, and Steam doesn't start successfully.\r\n\r\nI use SolydX, which is based on Debian Testing.\r\n\r\nHere's the error as seen from command line:\r\n\r\n```\r\nuser@burrito-linux-desktop:~/temp$ steam\r\nRunning Steam on solydxk 8 64-bit\r\nSTEAM_RUNTIME is enabled automatically\r\n[2015-10-20 17:59:38] Startup - updater built Oct 20 2015 09:02:49\r\n[2015-10-20 17:59:38] Opted in to client beta 'publicbeta' via beta file\r\nYou are in the 'publicbeta' client beta.\r\nError: Couldn't find bootstrap, it's not safe to reset Steam. Please contact technical support.\r\n\r\nuser@burrito-linux-desktop:~/temp$ cat ~/.steam/error.log \r\nrm: cannot remove ‘/home/user/.steam/steam’: Is a directory\r\nrm: cannot remove ‘/home/user/.steam/bin’: Is a directory\r\n/bin/bash: /home/user/.steam/ubuntu12_32/steam-runtime/amd64/lib/x86_64-linux-gnu/libtinfo.so.5: no version information available (required by /bin/bash)\r\n/home/user/.steam/steam.sh: line 756: 32202 Illegal instruction     $STEAM_DEBUGGER \"$STEAMROOT/$STEAMEXEPATH\" \"$@\"\r\n```\r\n\r\nwat do? Do I reinstall steam? Or is this fixable without reinstalling?"},"comment":{"url":"https://api.github.com/repos/ValveSoftware/SteamOS/issues/comments/149637114","html_url":"https://github.com/ValveSoftware/SteamOS/issues/395#issuecomment-149637114","issue_url":"https://api.github.com/repos/ValveSoftware/SteamOS/issues/395","id":149637114,"user":{"login":"ProfessorKaos64","id":3931917,"avatar_url":"https://avatars.githubusercontent.com/u/3931917?v=3","gravatar_id":"","url":"https://api.github.com/users/ProfessorKaos64","html_url":"https://github.com/ProfessorKaos64","followers_url":"https://api.github.com/users/ProfessorKaos64/followers","following_url":"https://api.github.com/users/ProfessorKaos64/following{/other_user}","gists_url":"https://api.github.com/users/ProfessorKaos64/gists{/gist_id}","starred_url":"https://api.github.com/users/ProfessorKaos64/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ProfessorKaos64/subscriptions","organizations_url":"https://api.github.com/users/ProfessorKaos64/orgs","repos_url":"https://api.github.com/users/ProfessorKaos64/repos","events_url":"https://api.github.com/users/ProfessorKaos64/events{/privacy}","received_events_url":"https://api.github.com/users/ProfessorKaos64/received_events","type":"User","site_admin":false},"created_at":"2015-10-20T17:15:23Z","updated_at":"2015-10-20T17:15:23Z","body":"Not a problem! "}}