{"action":"closed","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2387","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2387/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2387/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2387/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2387","id":100009632,"number":2387,"title":"v1.10-rc1 - Guest Ticket (User) Not Working","user":{"login":"bradfish","id":13727540,"avatar_url":"https://avatars.githubusercontent.com/u/13727540?v=3","gravatar_id":"","url":"https://api.github.com/users/bradfish","html_url":"https://github.com/bradfish","followers_url":"https://api.github.com/users/bradfish/followers","following_url":"https://api.github.com/users/bradfish/following{/other_user}","gists_url":"https://api.github.com/users/bradfish/gists{/gist_id}","starred_url":"https://api.github.com/users/bradfish/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bradfish/subscriptions","organizations_url":"https://api.github.com/users/bradfish/orgs","repos_url":"https://api.github.com/users/bradfish/repos","events_url":"https://api.github.com/users/bradfish/events{/privacy}","received_events_url":"https://api.github.com/users/bradfish/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/labels/cause-unknown","name":"cause-unknown","color":"fad8c7"}],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":7,"created_at":"2015-08-10T08:40:26Z","updated_at":"2015-08-21T08:22:27Z","closed_at":"2015-08-21T08:22:27Z","body":"Hello there,\r\n\r\nI've spent my morning read support threads on GitHub as well as OSTicket's main page. From my understanding there have been several people who have reported issues with users making a ticket; however, most of them were able to resolve it. Below is the individual information about my OS ticket version.\r\n\r\nosTicket Version\tv1.10-rc.1 (33f18c5) —  Up to date\r\nWeb Server Software\tApache\r\nMySQL Version\t5.5.42\r\nPHP Version\t5.3.29\r\n\r\nAs far as patches, I have applied:\r\nhttps://github.com/greezybacon/osTicket-1.8/commit/c1f36ea3e831e3c2ab2745776bf53d20ba0f014b\r\n\r\nhttps://github.com/greezybacon/osTicket-1.8/commit/54b8a8ce4e0934e491cb53d6e22fd0a53322d8d0\r\n\r\nUnfortunately, this did not work (although it did help with logging in on the user/client side). Currently, if my user types a long message they get the popup that happens in a never ending loop below. Popup reads: \"Uable to save draft. Refresh current page to restore and continue your draft.\". In addition, when you post the ticket it does not actually post the ticket.\r\n"}}