{"action":"created","comment":{"url":"https://api.github.com/repos/odoo/odoo/pulls/comments/47617420","id":47617420,"diff_hunk":"@@ -925,143 +910,92 @@ def message_route(self, message, message_dict, model=None, thread_id=None, custo\n             raise TypeError('message must be an email.message.Message at this point')\n         MailMessage = self.env['mail.message']\n         Alias = self.env['mail.alias']\n-        fallback_model = model\n \n-        # Get email.message.Message variables for future processing\n+        # various information\n+        fallback_model = model\n+        local_hostname = socket.gethostname()\n         message_id = message.get('Message-Id')\n-        email_from = decode_header(message, 'From')\n-        email_to = decode_header(message, 'To')\n-        references = decode_header(message, 'References')\n-        in_reply_to = decode_header(message, 'In-Reply-To').strip()\n+        # compute references to find if message is a reply to an existing thread\n+        references = tools.decode_smtp_headers(message, 'References')\n+        in_reply_to = tools.decode_smtp_headers(message, 'In-Reply-To').strip()\n         thread_references = references or in_reply_to\n+        reply_match, reply_model, reply_thread_id, reply_hostname = tools.email_references(thread_references)\n+        # author and recipients\n+        email_from = tools.decode_smtp_headers(message, 'From')\n+        email_from_localpart = (tools.email_split(email_from) or [''])[0].split('@', 1)[0].lower()\n+        email_to = tools.decode_smtp_headers(message, 'To')\n+        email_to_localpart = (tools.email_split(email_to) or [''])[0].split('@', 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