{"action":"created","issue":{"url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/issues/738","labels_url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/issues/738/labels{/name}","comments_url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/issues/738/comments","events_url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/issues/738/events","html_url":"https://github.com/bitcoin-solutions/multibit-hd/issues/738","id":109671276,"number":738,"title":"missing bitcoin transfer from MultiBitHD to Trezor","user":{"login":"smiles57","id":14248880,"avatar_url":"https://avatars.githubusercontent.com/u/14248880?v=3","gravatar_id":"","url":"https://api.github.com/users/smiles57","html_url":"https://github.com/smiles57","followers_url":"https://api.github.com/users/smiles57/followers","following_url":"https://api.github.com/users/smiles57/following{/other_user}","gists_url":"https://api.github.com/users/smiles57/gists{/gist_id}","starred_url":"https://api.github.com/users/smiles57/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/smiles57/subscriptions","organizations_url":"https://api.github.com/users/smiles57/orgs","repos_url":"https://api.github.com/users/smiles57/repos","events_url":"https://api.github.com/users/smiles57/events{/privacy}","received_events_url":"https://api.github.com/users/smiles57/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":{"login":"gary-rowe","id":342133,"avatar_url":"https://avatars.githubusercontent.com/u/342133?v=3","gravatar_id":"","url":"https://api.github.com/users/gary-rowe","html_url":"https://github.com/gary-rowe","followers_url":"https://api.github.com/users/gary-rowe/followers","following_url":"https://api.github.com/users/gary-rowe/following{/other_user}","gists_url":"https://api.github.com/users/gary-rowe/gists{/gist_id}","starred_url":"https://api.github.com/users/gary-rowe/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/gary-rowe/subscriptions","organizations_url":"https://api.github.com/users/gary-rowe/orgs","repos_url":"https://api.github.com/users/gary-rowe/repos","events_url":"https://api.github.com/users/gary-rowe/events{/privacy}","received_events_url":"https://api.github.com/users/gary-rowe/received_events","type":"User","site_admin":false},"milestone":{"url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/milestones/12","html_url":"https://github.com/bitcoin-solutions/multibit-hd/milestones/Support","labels_url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/milestones/12/labels","id":998525,"number":12,"title":"Support","description":"These are issues that constitute general support questions from users. They do not generally make it into a release milestone unless they indicate a failing in the application.","creator":{"login":"gary-rowe","id":342133,"avatar_url":"https://avatars.githubusercontent.com/u/342133?v=3","gravatar_id":"","url":"https://api.github.com/users/gary-rowe","html_url":"https://github.com/gary-rowe","followers_url":"https://api.github.com/users/gary-rowe/followers","following_url":"https://api.github.com/users/gary-rowe/following{/other_user}","gists_url":"https://api.github.com/users/gary-rowe/gists{/gist_id}","starred_url":"https://api.github.com/users/gary-rowe/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/gary-rowe/subscriptions","organizations_url":"https://api.github.com/users/gary-rowe/orgs","repos_url":"https://api.github.com/users/gary-rowe/repos","events_url":"https://api.github.com/users/gary-rowe/events{/privacy}","received_events_url":"https://api.github.com/users/gary-rowe/received_events","type":"User","site_admin":false},"open_issues":7,"closed_issues":21,"state":"open","created_at":"2015-02-27T09:24:22Z","updated_at":"2015-10-04T12:13:31Z","due_on":null,"closed_at":null},"comments":5,"created_at":"2015-10-04T09:29:18Z","updated_at":"2015-10-04T13:28:04Z","closed_at":null,"body":"Hi \r\nI bought 1 Bitcoin and had it sent to my multibit-hd wallet. I saw it received in the wallet. I plugged in the Trezor device into the laptop and expected to see the 1 BTC transferred to the online wallet at www.mytrezor.com. The BTC is not showing in the MultiBit wallet now nor has it credited to the mytrezor.com online wallet. Any clues?\r\n\r\nThanks"},"comment":{"url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/issues/comments/145350336","html_url":"https://github.com/bitcoin-solutions/multibit-hd/issues/738#issuecomment-145350336","issue_url":"https://api.github.com/repos/bitcoin-solutions/multibit-hd/issues/738","id":145350336,"user":{"login":"smiles57","id":14248880,"avatar_url":"https://avatars.githubusercontent.com/u/14248880?v=3","gravatar_id":"","url":"https://api.github.com/users/smiles57","html_url":"https://github.com/smiles57","followers_url":"https://api.github.com/users/smiles57/followers","following_url":"https://api.github.com/users/smiles57/following{/other_user}","gists_url":"https://api.github.com/users/smiles57/gists{/gist_id}","starred_url":"https://api.github.com/users/smiles57/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/smiles57/subscriptions","organizations_url":"https://api.github.com/users/smiles57/orgs","repos_url":"https://api.github.com/users/smiles57/repos","events_url":"https://api.github.com/users/smiles57/events{/privacy}","received_events_url":"https://api.github.com/users/smiles57/received_events","type":"User","site_admin":false},"created_at":"2015-10-04T13:28:04Z","updated_at":"2015-10-04T13:28:04Z","body":"Hi Gary\n\nThanks for your help. \n\nThis seems to have resolved it.\n\nBest regards\n\nSteve\n\n\nSteve Shellabear\n\noffice: +44 (0)1908 644791\nmobile: +44 (0) 7710 407945\n\n\n\n\n\n> On 4 Oct 2015, at 14:07, Gary Rowe <notifications@github.com> wrote:\n> \n> It may be that you're confusing MultiBit HD running with a Trezor attached (\"hard\" wallet mode) with it running without (\"soft\" wallet mode). Each mode results in a completely different wallet being generated. I think you have generated an address using a \"soft\" wallet and then plugged in your Trezor and expected it to be copied across.\n> \n> The correct procedure for keeping your mytrezor.com and local MultiBit HD in sync is what I detailed above in my earlier email.\n> \n> To recover from what I think you have right now, you need to do the following:\n> \n> Start MultiBit HD without a Trezor attached\n> Unlock your \"soft\" wallet and observe the 1 BTC balance\n> Use Exit/Switch to return to the Unlock screen\n> Attach your Trezor and unlock the \"hard\" wallet (you'll see a small shield icon in the bottom left)\n> Create a fresh receiving address using Request Bitcoin\n> Copy the address to the clipboard and note the start and end characters (e.g. 1abc... ...4ghi)\n> Use Exit/Switch to return to the Unlock screen\n> Detach your Trezor\n> Unlock your \"soft\" wallet and observe the 1 BTC balance\n> Send 1 BTC to the receiving address in your clipboard (verify the start/end characters to be sure) - you can use Empty Wallet if you prefer\n> Wait for successful broadcast\n> Use Exit/Switch to return to the Unlock screen\n> Attach your Trezor\n> Unlock your \"hard\" wallet and observe the 1 BTC being confirmed\n> Let me know how you get on.\n> \n> —\n> Reply to this email directly or view it on GitHub <https://github.com/bitcoin-solutions/multibit-hd/issues/738#issuecomment-145349171>.\n> \n\n"}}