{"action":"created","issue":{"url":"https://api.github.com/repos/gorgias/gorgias-chrome/issues/104","labels_url":"https://api.github.com/repos/gorgias/gorgias-chrome/issues/104/labels{/name}","comments_url":"https://api.github.com/repos/gorgias/gorgias-chrome/issues/104/comments","events_url":"https://api.github.com/repos/gorgias/gorgias-chrome/issues/104/events","html_url":"https://github.com/gorgias/gorgias-chrome/issues/104","id":59771139,"number":104,"title":"All templates suddenly lost (on multiple disconnected computers!)","user":{"login":"arongombas","id":185243,"avatar_url":"https://avatars.githubusercontent.com/u/185243?v=3","gravatar_id":"","url":"https://api.github.com/users/arongombas","html_url":"https://github.com/arongombas","followers_url":"https://api.github.com/users/arongombas/followers","following_url":"https://api.github.com/users/arongombas/following{/other_user}","gists_url":"https://api.github.com/users/arongombas/gists{/gist_id}","starred_url":"https://api.github.com/users/arongombas/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/arongombas/subscriptions","organizations_url":"https://api.github.com/users/arongombas/orgs","repos_url":"https://api.github.com/users/arongombas/repos","events_url":"https://api.github.com/users/arongombas/events{/privacy}","received_events_url":"https://api.github.com/users/arongombas/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":7,"created_at":"2015-03-04T09:27:14Z","updated_at":"2015-03-04T10:38:47Z","closed_at":"2015-03-04T10:38:47Z","body":"This plugin saves us a lot of typing when communicating. We have been using it for about a month, and it worked like a charm.\r\n\r\nYesterday, suddenly, all my 20-25 templates disappeared. I can't auto-complete, and when I open the config dialog it shows zero templates. It is really frustrating.\r\n\r\nEnvironment: Ubuntu, Chrome, Gmail\r\n\r\nI initially thought that I may have deleted them accidentally, but I have another laptop at home, also installed with the plugin and just the same day the templates disappeared on that as well?!! Gorgias is NOT auto-synched between them, but the general syncing (bookmarks, plugins, etc.) via Google login is turned on (never caused any problem).\r\n\r\nIs this a general problem that may be caused by an auto-upgrade of Chrome or the Gorgias plugin?"},"comment":{"url":"https://api.github.com/repos/gorgias/gorgias-chrome/issues/comments/77133152","html_url":"https://github.com/gorgias/gorgias-chrome/issues/104#issuecomment-77133152","issue_url":"https://api.github.com/repos/gorgias/gorgias-chrome/issues/104","id":77133152,"user":{"login":"xarg","id":94721,"avatar_url":"https://avatars.githubusercontent.com/u/94721?v=3","gravatar_id":"","url":"https://api.github.com/users/xarg","html_url":"https://github.com/xarg","followers_url":"https://api.github.com/users/xarg/followers","following_url":"https://api.github.com/users/xarg/following{/other_user}","gists_url":"https://api.github.com/users/xarg/gists{/gist_id}","starred_url":"https://api.github.com/users/xarg/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/xarg/subscriptions","organizations_url":"https://api.github.com/users/xarg/orgs","repos_url":"https://api.github.com/users/xarg/repos","events_url":"https://api.github.com/users/xarg/events{/privacy}","received_events_url":"https://api.github.com/users/xarg/received_events","type":"User","site_admin":false},"created_at":"2015-03-04T10:38:47Z","updated_at":"2015-03-04T10:38:47Z","body":"Chrome Sync is a Google service which I use to save the Settings of the extension. One field was missing and it should have been there. Since it was not I blame Chrome Sync not doing it's job (connection issues, write conflicts, etc..), but really I should have put additional checks to make sure the variable is present.\r\n\r\nClosing this for now and let me know if you have any other issues."}}