{"action":"created","issue":{"url":"https://api.github.com/repos/clinton-hall/nzbToMedia/issues/678","labels_url":"https://api.github.com/repos/clinton-hall/nzbToMedia/issues/678/labels{/name}","comments_url":"https://api.github.com/repos/clinton-hall/nzbToMedia/issues/678/comments","events_url":"https://api.github.com/repos/clinton-hall/nzbToMedia/issues/678/events","html_url":"https://github.com/clinton-hall/nzbToMedia/issues/678","id":54713130,"number":678,"title":"Subtitles not downloading and subtitles are not being encoded into mp4 container","user":{"login":"tortib","id":175977,"avatar_url":"https://avatars.githubusercontent.com/u/175977?v=3","gravatar_id":"","url":"https://api.github.com/users/tortib","html_url":"https://github.com/tortib","followers_url":"https://api.github.com/users/tortib/followers","following_url":"https://api.github.com/users/tortib/following{/other_user}","gists_url":"https://api.github.com/users/tortib/gists{/gist_id}","starred_url":"https://api.github.com/users/tortib/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/tortib/subscriptions","organizations_url":"https://api.github.com/users/tortib/orgs","repos_url":"https://api.github.com/users/tortib/repos","events_url":"https://api.github.com/users/tortib/events{/privacy}","received_events_url":"https://api.github.com/users/tortib/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/clinton-hall/nzbToMedia/labels/BUG","name":"BUG","color":"fc2929"},{"url":"https://api.github.com/repos/clinton-hall/nzbToMedia/labels/FIXED","name":"FIXED","color":"009800"},{"url":"https://api.github.com/repos/clinton-hall/nzbToMedia/labels/in+nightly","name":"in nightly","color":"fef2c0"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":27,"created_at":"2015-01-18T22:41:02Z","updated_at":"2015-01-19T23:17:12Z","closed_at":null,"body":"I'm trying to use nzbToSickBeard.py which has been loaded into NZBGET through their web interface.  I this is what the log looks like (NZBGET doesn't allow me to do more verbose logging so I'm not sure how to get better logging to troubleshoot this issue, I'm hoping you can help.)\r\n##LOG:\r\n2015-01-18 14:33:13 INFO    ::MAIN: #########################################################\r\n2015-01-18 14:33:13 INFO    ::MAIN: ## ..::[nzbToMedia.pyc]::.. ##\r\n2015-01-18 14:33:13 INFO    ::MAIN: #########################################################\r\n2015-01-18 14:33:13 INFO    ::MAIN: Script triggered from NZBGet Version 14.0.\r\n2015-01-18 14:33:13 INFO    ::MAIN: Auto-detected SECTION:SickBeard\r\n2015-01-18 14:33:13 INFO    ::MAIN: Calling SickBeard:TV to post-process:The.Blacklist.S01E01.1080p.BluRay.x264-Japhson\r\n2015-01-18 14:33:13 INFO    ::MAIN: Attempting to auto-detect TV fork\r\n2015-01-18 14:33:13 INFO    ::MAIN: SickBeard:TV fork auto-detection successful ...\r\n2015-01-18 14:33:13 INFO    ::MAIN: SickBeard:TV fork set to default\r\n2015-01-18 14:33:13 INFO    ::TRANSCODER: Checking [The.Blacklist.S01E01.1080p.BluRay.x264.mkv] for corruption, please stand by ...\r\n2015-01-18 14:33:13 INFO    ::TRANSCODER: SUCCESS: [The.Blacklist.S01E01.1080p.BluRay.x264.mkv] has no corruption.\r\n2015-01-18 14:33:25 ERROR   ::SUBTITLES: Failed to download subtitles for /Downloads/The.Blacklist.S01E01.1080p.BluRay.x264-Japhson/The.Blacklist.S01E01.1080p.BluRay.x264.mkv\r\n2015-01-18 14:33:25 INFO    ::MAIN: FLATTEN: Flattening directory: /Downloads/The.Blacklist.S01E01.1080p.BluRay.x264-Japhson\r\n2015-01-18 14:33:25 INFO    ::MAIN: FLATTEN: Flattening directory: /Downloads/The.Blacklist.S01E01.1080p.BluRay.x264-Japhson\r\n2015-01-18 14:33:25 POSTPROCESS::SICKBEARD: SUCCESS: The download succeeded, sending a post-process request\r\n2015-01-18 14:33:25 INFO    ::MAIN: Checking for files to be transcoded\r\n2015-01-18 14:33:25 INFO    ::MAIN: Transcoding video: /Downloads/The.Blacklist.S01E01.1080p.BluRay.x264-Japhson/The.Blacklist.S01E01.1080p.BluRay.x264.mp4\r\n2015-01-18 14:33:25 ERROR   ::MAIN: Transcoding of video to /Downloads/The.Blacklist.S01E01.1080p.BluRay.x264-Japhson/The.Blacklist.S01E01.1080p.BluRay.x264.mp4 failed\r\n2015-01-18 14:33:25 ERROR   ::SICKBEARD: FAILED: Transcoding failed for files in /Downloads/The.Blacklist.S01E01.1080p.BluRay.x264-Japhson\r\n2015-01-18 14:33:25 ERROR   ::MAIN: A problem was reported in the /nzbToMedia/nzbToSickBeard.py script.\r\n##ENDLOG\r\n\r\nI have installed subliminal on my FreeNAS Machine (FreeBSD 9.2-RELEASE) and all the dependencies as well.  The actual subliminal command runs without any errors.  I'm a little confused how I can configure the subtitles so it fetches from addicted or actually finds the right subtitles because the subtitles are available on various sites.\r\n\r\nI'm hoping you can help me with this issue.  I'm attaching an image of my transcoding options to see if there is something wrong there as well.\r\n![screenshot 2015-01-18 15 40 26](https://cloud.githubusercontent.com/assets/175977/5794392/639eddae-9f28-11e4-9811-e3c097962493.png)\r\n"},"comment":{"url":"https://api.github.com/repos/clinton-hall/nzbToMedia/issues/comments/70578150","html_url":"https://github.com/clinton-hall/nzbToMedia/issues/678#issuecomment-70578150","issue_url":"https://api.github.com/repos/clinton-hall/nzbToMedia/issues/678","id":70578150,"user":{"login":"clinton-hall","id":1888006,"avatar_url":"https://avatars.githubusercontent.com/u/1888006?v=3","gravatar_id":"","url":"https://api.github.com/users/clinton-hall","html_url":"https://github.com/clinton-hall","followers_url":"https://api.github.com/users/clinton-hall/followers","following_url":"https://api.github.com/users/clinton-hall/following{/other_user}","gists_url":"https://api.github.com/users/clinton-hall/gists{/gist_id}","starred_url":"https://api.github.com/users/clinton-hall/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/clinton-hall/subscriptions","organizations_url":"https://api.github.com/users/clinton-hall/orgs","repos_url":"https://api.github.com/users/clinton-hall/repos","events_url":"https://api.github.com/users/clinton-hall/events{/privacy}","received_events_url":"https://api.github.com/users/clinton-hall/received_events","type":"User","site_admin":false},"created_at":"2015-01-19T23:17:12Z","updated_at":"2015-01-19T23:17:12Z","body":"does the embeded subtitle have a langauge tag (i.e does it show up as \"eng\" or is it untitled?"}}