{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2635","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2635/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2635/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2635/events","html_url":"https://github.com/osTicket/osTicket-1.8/pull/2635","id":110602923,"number":2635,"title":"Colour rules in agent panel v.1.10 RC-2","user":{"login":"Technospain","id":15045644,"avatar_url":"https://avatars.githubusercontent.com/u/15045644?v=3","gravatar_id":"","url":"https://api.github.com/users/Technospain","html_url":"https://github.com/Technospain","followers_url":"https://api.github.com/users/Technospain/followers","following_url":"https://api.github.com/users/Technospain/following{/other_user}","gists_url":"https://api.github.com/users/Technospain/gists{/gist_id}","starred_url":"https://api.github.com/users/Technospain/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Technospain/subscriptions","organizations_url":"https://api.github.com/users/Technospain/orgs","repos_url":"https://api.github.com/users/Technospain/repos","events_url":"https://api.github.com/users/Technospain/events{/privacy}","received_events_url":"https://api.github.com/users/Technospain/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":1,"created_at":"2015-10-09T07:33:52Z","updated_at":"2015-10-09T15:04:07Z","closed_at":null,"pull_request":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/pulls/2635","html_url":"https://github.com/osTicket/osTicket-1.8/pull/2635","diff_url":"https://github.com/osTicket/osTicket-1.8/pull/2635.diff","patch_url":"https://github.com/osTicket/osTicket-1.8/pull/2635.patch"},"body":"I propose to developers create three color rules to tickets assigned in agent panel to see at a glance the priority of open cases. In my opinion this option are basic and very important for team work\r\n\r\nRed - critical\r\nOrange- medium\r\nGreen - low\r\n"},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/146897202","html_url":"https://github.com/osTicket/osTicket-1.8/pull/2635#issuecomment-146897202","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2635","id":146897202,"user":{"login":"ntozier","id":1315768,"avatar_url":"https://avatars.githubusercontent.com/u/1315768?v=3","gravatar_id":"","url":"https://api.github.com/users/ntozier","html_url":"https://github.com/ntozier","followers_url":"https://api.github.com/users/ntozier/followers","following_url":"https://api.github.com/users/ntozier/following{/other_user}","gists_url":"https://api.github.com/users/ntozier/gists{/gist_id}","starred_url":"https://api.github.com/users/ntozier/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ntozier/subscriptions","organizations_url":"https://api.github.com/users/ntozier/orgs","repos_url":"https://api.github.com/users/ntozier/repos","events_url":"https://api.github.com/users/ntozier/events{/privacy}","received_events_url":"https://api.github.com/users/ntozier/received_events","type":"User","site_admin":false},"created_at":"2015-10-09T15:04:07Z","updated_at":"2015-10-09T15:04:07Z","body":"I think that you meant for this to be an issue report.\r\n"}}