{"action":"opened","issue":{"url":"https://api.github.com/repos/stellar/stellar-wallet/issues/70","labels_url":"https://api.github.com/repos/stellar/stellar-wallet/issues/70/labels{/name}","comments_url":"https://api.github.com/repos/stellar/stellar-wallet/issues/70/comments","events_url":"https://api.github.com/repos/stellar/stellar-wallet/issues/70/events","html_url":"https://github.com/stellar/stellar-wallet/issues/70","id":55378607,"number":70,"title":"login errors","user":{"login":"kikanx","id":10686763,"avatar_url":"https://avatars.githubusercontent.com/u/10686763?v=3","gravatar_id":"","url":"https://api.github.com/users/kikanx","html_url":"https://github.com/kikanx","followers_url":"https://api.github.com/users/kikanx/followers","following_url":"https://api.github.com/users/kikanx/following{/other_user}","gists_url":"https://api.github.com/users/kikanx/gists{/gist_id}","starred_url":"https://api.github.com/users/kikanx/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kikanx/subscriptions","organizations_url":"https://api.github.com/users/kikanx/orgs","repos_url":"https://api.github.com/users/kikanx/repos","events_url":"https://api.github.com/users/kikanx/events{/privacy}","received_events_url":"https://api.github.com/users/kikanx/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2015-01-24T17:40:27Z","updated_at":"2015-01-24T17:40:27Z","closed_at":null,"body":"hi, \r\ni did send a lot of tickets and emails to stellar support, but i'm still not able to login in my two wallets for more than 75 days.\r\nstellar team is not responding to my emails and ticket for more than 35 days now..\r\n\r\nHi, \r\ni has log-in problems.\r\n i can not log in to my wallet ''kikan'' and ''kikanx''.\r\n\r\nWhen I insert my username kikanx I'm asked to insert password plus 2FA..i receive error wrong credentials..\r\nIf I try fake username I will be ask only for password for wallet and no 2fa code\r\nmy username trigger something in system that nows that I use 2FA.\r\n\r\nAnd why I can not recover my password,because if I insert my username and fake password I receive error wrong password , when I insert correct password the system take me to next page where I can insert new password and I need to insert 2fa code too, but it give me error asking me if i'm sure that this is correct 2fa code?\r\n\r\nYes I'm sure because I scan code and I have already used it before last login,where I did not change nothing in settings..\r\nAnd my second wallet give me same errors even I did not use it after I set up 2fa.so more than tree or four days ago.\r\n\r\nIs this not a server problem?\r\n\r\nIm 100% sure of my passwords etc. I have last stellar email, email when i add 2FA with recovery code etc...\r\nI did log in and i use stellar.\r\nI was log out and after i was unable to log in.\r\nSomething happened on stellar side and now i can lost my money,for second time.\r\n( i did lost mw wallet from first day, because something was wrong in system and jed delete my wallet and emails so i recreate new  one with same username and email.\r\n\r\n\r\nI think that something is not o.k. with system and that I need to Waite so long just to try one more time is strange.\r\n\r\n\r\nHow is possible that 2fa that I used for two days after I enable it was working o.k. even last 30minutes I use it to login before my PC went in sleep mode and after 30 minutes I power on and I log in all other wallets but not in to stellar wallet.\r\n\r\nWhen I insert my username kikanx I'm asked to insert password plus 2FA..\r\nIf I try fake username I will be ask only for password for wallet.\r\nmy username trigger something in system that nows that I use 2FA.\r\nFor setting 2fa I need to go in settings but I did not log in from 10/12/2014 \r\nAnd only in settings I can scan the code.\r\n\r\n\r\nI think that somebody need to explain me what is going on because loosing wallet and money for second time, even if I set  2fa and I have recovery code I can not solve my problems.\r\n\r\nI apprishiate your help\r\n\r\nBy\r\nKikan"}}