{"action":"created","issue":{"url":"https://api.github.com/repos/pbatard/rufus/issues/615","labels_url":"https://api.github.com/repos/pbatard/rufus/issues/615/labels{/name}","comments_url":"https://api.github.com/repos/pbatard/rufus/issues/615/comments","events_url":"https://api.github.com/repos/pbatard/rufus/issues/615/events","html_url":"https://github.com/pbatard/rufus/issues/615","id":111138018,"number":615,"title":"Error: Could not find volume: [3] Unsupported","user":{"login":"mnbf9rca","id":1039058,"avatar_url":"https://avatars.githubusercontent.com/u/1039058?v=3","gravatar_id":"","url":"https://api.github.com/users/mnbf9rca","html_url":"https://github.com/mnbf9rca","followers_url":"https://api.github.com/users/mnbf9rca/followers","following_url":"https://api.github.com/users/mnbf9rca/following{/other_user}","gists_url":"https://api.github.com/users/mnbf9rca/gists{/gist_id}","starred_url":"https://api.github.com/users/mnbf9rca/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mnbf9rca/subscriptions","organizations_url":"https://api.github.com/users/mnbf9rca/orgs","repos_url":"https://api.github.com/users/mnbf9rca/repos","events_url":"https://api.github.com/users/mnbf9rca/events{/privacy}","received_events_url":"https://api.github.com/users/mnbf9rca/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":{"login":"pbatard","id":1206968,"avatar_url":"https://avatars.githubusercontent.com/u/1206968?v=3","gravatar_id":"","url":"https://api.github.com/users/pbatard","html_url":"https://github.com/pbatard","followers_url":"https://api.github.com/users/pbatard/followers","following_url":"https://api.github.com/users/pbatard/following{/other_user}","gists_url":"https://api.github.com/users/pbatard/gists{/gist_id}","starred_url":"https://api.github.com/users/pbatard/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/pbatard/subscriptions","organizations_url":"https://api.github.com/users/pbatard/orgs","repos_url":"https://api.github.com/users/pbatard/repos","events_url":"https://api.github.com/users/pbatard/events{/privacy}","received_events_url":"https://api.github.com/users/pbatard/received_events","type":"User","site_admin":false},"milestone":null,"comments":3,"created_at":"2015-10-13T09:08:01Z","updated_at":"2015-10-13T20:29:39Z","closed_at":null,"body":"I'm trying to create a UEFI bootable USB for a WinPE image to install Windows 7 Enterprise. I created an ISO from an NTFS-formatted bootable USB stick provided by the image maintainer (our supplier). The USB is recognised in UEFI boot, and the NTFS driver seems to be loading, then i get the following:\r\n```\r\n*** UEFI:NTFS ***\r\nLoading NTFS Driver... DONE\r\nLocating the first NTFS partition on this device... DONE\r\nLooking for NTFS EFI loader...\r\n  ERROR: Could not find volume: [3] Unsupported\r\n\r\nPress any key to exit.\r\n```\r\nHow can i debug this? I can't even see how it creates logs :)"},"comment":{"url":"https://api.github.com/repos/pbatard/rufus/issues/comments/147842708","html_url":"https://github.com/pbatard/rufus/issues/615#issuecomment-147842708","issue_url":"https://api.github.com/repos/pbatard/rufus/issues/615","id":147842708,"user":{"login":"pbatard","id":1206968,"avatar_url":"https://avatars.githubusercontent.com/u/1206968?v=3","gravatar_id":"","url":"https://api.github.com/users/pbatard","html_url":"https://github.com/pbatard","followers_url":"https://api.github.com/users/pbatard/followers","following_url":"https://api.github.com/users/pbatard/following{/other_user}","gists_url":"https://api.github.com/users/pbatard/gists{/gist_id}","starred_url":"https://api.github.com/users/pbatard/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/pbatard/subscriptions","organizations_url":"https://api.github.com/users/pbatard/orgs","repos_url":"https://api.github.com/users/pbatard/repos","events_url":"https://api.github.com/users/pbatard/events{/privacy}","received_events_url":"https://api.github.com/users/pbatard/received_events","type":"User","site_admin":false},"created_at":"2015-10-13T20:29:39Z","updated_at":"2015-10-13T20:29:39Z","body":"Okay. This is a fairly recent BIOS, so it's a bit puzzling that it would fail like this.\r\n\r\nThe one thing I'd also like you to clarify is this:\r\n\r\n> I created an ISO from an NTFS-formatted bootable USB stick provided by the image maintainer (our supplier)\r\n\r\nSo you originally had a bootable USB, using NTFS as the file system.\r\nYou \"somehow\" converted that to an ISO (I guess you created a straight data disk from the USB content, right?).\r\nAnd then you used that __custom non official ISO__ to create and USB again, using Rufus.\r\n\r\nAt this stage, I think I'd like to know what happens if you use an __official__ Windows 7 ISO from Microsoft (you don't need to install the OS from it, just see if it goes past the error you are getting right now).\r\nOh, and I'd be interested in seeing the __complete__ log from Rufus from how you create the USB from the ISO.\r\n\r\nAs you can understand, the only ISOs I can support are the official ones published by Microsoft, because there's just too much that can be introduced when creating custom ISOs.\r\n\r\nSo I hope you can get an official Windows 7 retail ISO. I'd encourage you to look [here](https://msdn.microsoft.com/en-us/subscriptions/downloads/default.aspx#searchTerm=&ProductFamilyId=350&Languages=en&FileExtensions=.iso&PageSize=10&PageIndex=0&FileId=0) first to locate the image you are interested in, then click `Details` to find the SHA1, and then lookup the SHA1 on google to see if you can locate a download, and then, after you downloaded the ISO, check that the SHA1 is correct in Rufus by clicking the `#` (hash) symbol at the bottom of the interface. This will ensure that you are using an officially supported ISO, and will tell us for sure if it is an UEFI firmware issue, or a custom ISO issue.\r\n\r\nOr, if you don't want to look around, can I please ask you to download an official Windows 10 straight from Microsoft, through [Microsoft's Tech Bench](https://www.microsoft.com/en-us/software-download/techbench), and then see if it goes past your current error. Again, you don't have to install Windows 10 - this is just to see if it can boot properly on your system.\r\n\r\nOnce I have that info, I should be in a better position to investigate your issue."}}