{"action":"created","comment":{"url":"https://api.github.com/repos/EPDnM-TQM/web-tutorial/pulls/comments/27356235","id":27356235,"diff_hunk":"@@ -0,0 +1,227 @@\n+<!doctype html>\n+<!-- Copyright: Daemon Pty Limited 2006, http://www.daemon.com.au\n+     This program is free software: you can redistribute it and/or modify\n+     it under the terms of the GNU General Public License as published by\n+     the Free Software Foundation, either version 2 of the License, or\n+     (at your option) any later version.\n+\n+     This program is distributed in the hope that it will be useful,\n+     but WITHOUT ANY WARRANTY; without even the implied warranty of\n+     MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the\n+     GNU General Public License for more details.\n+\n+     You should have received a copy of the GNU General Public License\n+     along with this program.  If not, see <http://www.gnu.org/licenses/>.\n+-->\n+<head>\n+<meta http-equiv=\"Content-Type\" content=\"text/html; charset=UTF-8\" />\n+\n+<title>Total Quality Management</title>\n+\n+<link rel=\"stylesheet\" type=\"text/css\" href=\"../css/main.css\" media=\"screen\" />\n+<link rel=\"stylesheet\" type=\"text/css\" href=\"../css/print.css\" media=\"print\" />\n+<!--[if lte IE 6]>\n+    <link rel=\"stylesheet\" type=\"text/css\" href=\"../css/ie6_or_less.css\" />\n+<![endif]-->\n+\n+<script type=\"text/javascript\" src=\"js/common.js\"></script>\n+</head>\n+\n+<body id=\"type-b\">\n+<div id=\"wrap\">\n+    <div id=\"header\">\n+        <div id=\"site-name\">Total Quality Management</div>\n+    </div>\n+\n+    <div id=\"content-wrap\">\n+\n+        <!-- TODO: add sidebar navigation. -->\n+\n+        <div id=\"content\">\n+\n+            <div id=\"breadcrumb\">\n+                <a href=\"homepage.cfm\">Home</a> /\n+                <a href=\"devtodo\">Section Name</a> /\n+                <strong>Page Name</strong>\n+            </div>\n+\n+            <hr />\n+\n+            <p>\n+            \n+                <title>Quality control</title>\n+<body>\n+  <h1>Quality</h1>\n+  <h2>Definition of quality</h2>\n+  <p>A high quality product has eight key aspects: \n+    <ul>\n+    <li> Reliability- how often does the product fail? </li>\n+    <li> Durability- how long does it last? </li>\n+    <li>Conformance -is the product made according to specification?</li>\n+    <li>Serviceability- how easy is it to repair the product?</li>\n+    <li>Perceived quality- what is the image of the company? </li>\n+    <li>Features- what does the product do?</li>\n+    <li>Performance- will the product do the intended job?</li>\n+    <li>Aesthetics- what does the product look like?</li>\n+    </ul>\n+  </p>\n+  <h2>Quality Control</h2>  \n+  <p>Quality is inversely proportional to variability. Monitoring of the control\n+ inputs allows for process optimization. The ultimate result is a higher quality \n+product. The feedback loop between the final product and the controllable inputs \n+to the process ensures continuous improvement of final outputs. Figure 1 \n+summarizes the introduction of quality control in production process.   \n+  </p>\n+<figure>\n+<img src=\"Quality1.png\"\n+height=\"50%\" width=\"50%\"/>\n+<figcaption>\n+<i>Figure 1: Application of quality control in the manufacturing process.</i> \n+</figcaption>\n+</figure>\n+\n+<p>\n+The quality of a product depends on product development and production \n+engineering. During product development the design should be robust and with \n+minimum response to noise. Hence, performance variations due to variability are\n+reduced. At the production engineering stage, the process should produce uniform\n+product economically. The company continues to service the product after it is \n+handed over to the customer to maintain reputation despite any quality loss.<br>\n+There are two types of quality control: on-line and off-line. \n+On-line quality control if part of the production engineering process. It aims\n+to keep mean values on target and maintain inherent standard deviations of the \n+process. \n+Off-line quality control features in product development and production \n+engineering. It covers system design, parameter design, tolerance design, and \n+removal of causes for defects. \n+Some of the most common quality tools are Cause & Effect diagrams, Pareto charts,\n+Control charts, and Check sheets.  \n+</p>\n+<h3> Cause & Effect (Fishbone) 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