{"action":"created","issue":{"url":"https://api.github.com/repos/rossp/django-helpdesk/issues/285","labels_url":"https://api.github.com/repos/rossp/django-helpdesk/issues/285/labels{/name}","comments_url":"https://api.github.com/repos/rossp/django-helpdesk/issues/285/comments","events_url":"https://api.github.com/repos/rossp/django-helpdesk/issues/285/events","html_url":"https://github.com/rossp/django-helpdesk/issues/285","id":53378489,"number":285,"title":"DB migrate Issue ","user":{"login":"kimoali","id":10398708,"avatar_url":"https://avatars.githubusercontent.com/u/10398708?v=3","gravatar_id":"","url":"https://api.github.com/users/kimoali","html_url":"https://github.com/kimoali","followers_url":"https://api.github.com/users/kimoali/followers","following_url":"https://api.github.com/users/kimoali/following{/other_user}","gists_url":"https://api.github.com/users/kimoali/gists{/gist_id}","starred_url":"https://api.github.com/users/kimoali/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kimoali/subscriptions","organizations_url":"https://api.github.com/users/kimoali/orgs","repos_url":"https://api.github.com/users/kimoali/repos","events_url":"https://api.github.com/users/kimoali/events{/privacy}","received_events_url":"https://api.github.com/users/kimoali/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":2,"created_at":"2015-01-05T09:35:26Z","updated_at":"2015-01-06T12:50:50Z","closed_at":"2015-01-05T22:21:21Z","body":"Hello \r\n\r\nI'm trying to setup django helpdesk and I'm getting the below error when i run python manage.py migrate\r\nI start new project and install all the requirements . and i did all the steps in the below link\r\n\r\nhttp://django-helpdesk.readthedocs.org/en/latest/install.html\r\n\r\n```Error \r\n\r\n=========================================================================== \r\nUnknownMigration: Migration 'helpdesk:0006_auto__add_field_ticket_tags' probably doesn't exist.\r\nTraceback (most recent call last):\r\n  File \"/home/dhkuwaitw/virtual/lib/python2.6/site-packages/south/migration/base.py\", line 313, in migration\r\n    migration = __import__(full_name, {}, {}, ['Migration'])\r\n  File \"/home/dhkuwaitw/helpdesk/helpdesk/south_migrations/0006_auto__add_field_ticket_tags.py\", line 6, in <module>\r\n    from helpdesk.settings import HAS_TAG_SUPPORT\r\nImportError: cannot import name HAS_TAG_SUPPORT\r\n=========================================================================== \r\n```\r\nRegards .\r\n"},"comment":{"url":"https://api.github.com/repos/rossp/django-helpdesk/issues/comments/68861250","html_url":"https://github.com/rossp/django-helpdesk/issues/285#issuecomment-68861250","issue_url":"https://api.github.com/repos/rossp/django-helpdesk/issues/285","id":68861250,"user":{"login":"kimoali","id":10398708,"avatar_url":"https://avatars.githubusercontent.com/u/10398708?v=3","gravatar_id":"","url":"https://api.github.com/users/kimoali","html_url":"https://github.com/kimoali","followers_url":"https://api.github.com/users/kimoali/followers","following_url":"https://api.github.com/users/kimoali/following{/other_user}","gists_url":"https://api.github.com/users/kimoali/gists{/gist_id}","starred_url":"https://api.github.com/users/kimoali/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kimoali/subscriptions","organizations_url":"https://api.github.com/users/kimoali/orgs","repos_url":"https://api.github.com/users/kimoali/repos","events_url":"https://api.github.com/users/kimoali/events{/privacy}","received_events_url":"https://api.github.com/users/kimoali/received_events","type":"User","site_admin":false},"created_at":"2015-01-06T12:50:50Z","updated_at":"2015-01-06T12:50:50Z","body":"it is working now thanks "}}