{"action":"created","issue":{"url":"https://api.github.com/repos/JuliaLang/JuliaBox/issues/307","labels_url":"https://api.github.com/repos/JuliaLang/JuliaBox/issues/307/labels{/name}","comments_url":"https://api.github.com/repos/JuliaLang/JuliaBox/issues/307/comments","events_url":"https://api.github.com/repos/JuliaLang/JuliaBox/issues/307/events","html_url":"https://github.com/JuliaLang/JuliaBox/issues/307","id":110366107,"number":307,"title":"Can't start instances in custom juliabox install on AWS with 0.4.0. ","user":{"login":"ianshmean","id":1694067,"avatar_url":"https://avatars.githubusercontent.com/u/1694067?v=3","gravatar_id":"","url":"https://api.github.com/users/ianshmean","html_url":"https://github.com/ianshmean","followers_url":"https://api.github.com/users/ianshmean/followers","following_url":"https://api.github.com/users/ianshmean/following{/other_user}","gists_url":"https://api.github.com/users/ianshmean/gists{/gist_id}","starred_url":"https://api.github.com/users/ianshmean/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ianshmean/subscriptions","organizations_url":"https://api.github.com/users/ianshmean/orgs","repos_url":"https://api.github.com/users/ianshmean/repos","events_url":"https://api.github.com/users/ianshmean/events{/privacy}","received_events_url":"https://api.github.com/users/ianshmean/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":5,"created_at":"2015-10-08T03:31:19Z","updated_at":"2015-10-09T03:27:09Z","closed_at":"2015-10-09T03:27:09Z","body":"Following the install instructions was seamless, the site loads and oauth works, but the cog just spins while trying to create an instance, until it timeouts with no further information on the page.\r\n\r\nAny ideas? Is there a good log to look at? \r\nThanks\r\n\r\nEdit: I've looked into `JuliaBox/engine/logs/engineinteractive.log` but the errors aren't any more descriptive. Here's a sample\r\n```\r\n2015-10-08 04:17:13,525 - DEBUG - juliabox.handlers.main.MainHandler - AJAX monitoring loading of session [ianb_d4cf6fbbfe9b8cd1d83f46a14cf6bc635be78646] user[ianb@gmail.com]...\r\n2015-10-08 04:17:16,423 - DEBUG - juliabox.handlers.main.MainHandler - AJAX monitoring loading of session [ianb_d4cf6fbbfe9b8cd1d83f46a14cf6bc635be78646] user[ianb@gmail.com]...\r\n2015-10-08 04:17:16,425 - ERROR - juliabox.handlers.main.MainHandler - Could not start instance. Session [ianb_d4cf6fbbfe9b8cd1d83f46a14cf6bc635be78646] for user [ianb@gmail.com] didn't load.\r\n2015-10-08 04:17:16,425 - ERROR - juliabox.handlers.main.MainHandler - Could not start instance. Session [ianb_d4cf6fbbfe9b8cd1d83f46a14cf6bc635be78646] for user [ianb@gmail.com] didn't load.\r\n2015-10-08 04:17:16,511 - DEBUG - juliabox.handlers.main.MainHandler - Monitoring loading of session [ianb_d4cf6fbbfe9b8cd1d83f46a14cf6bc635be78646] user[ianb@gmail.com]...\r\n2015-10-08 04:17:16,513 - ERROR - juliabox.handlers.main.MainHandler - Could not start instance. Session [ianb_d4cf6fbbfe9b8cd1d83f46a14cf6bc635be78646] for user [ianb@gmail.com] didn't load.\r\n2015-10-08 04:17:16,513 - ERROR - juliabox.handlers.main.MainHandler - Could not start instance. Session [ianb_d4cf6fbbfe9b8cd1d83f46a14cf6bc635be78646] for user [ianb@gmail.com] didn't load.\r\n2015-10-08 04:20:51,196 - INFO - juliabox.interactive.sess_container.SessContainer - Starting container maintenance...\r\n2015-10-08 04:20:51,198 - INFO - juliabox.plugins.vol_loopback.loopback.JBoxLoopbackVol - Loopback Disk free: 10/10\r\n```\r\nAlthough `/JuliaBox/engine/logs/enginedaemon_err.log` gives:\r\n```\r\n2015-10-08 05:31:01,383 - ERROR - juliabox.srvr_jboxd.JBoxd - Exception in jboxd_method launch_session\r\nTraceback (most recent call last):\r\n  File \"/jboxengine/src/juliabox/srvr_jboxd.py\", line 24, in wrapper f(*args, **kwargs)\r\n  File \"/jboxengine/src/juliabox/srvr_jboxd.py\", line 125, in launch_session SessContainer.launch_by_name(name, email, reuse=reuse)\r\n  File \"/jboxengine/src/juliabox/interactive/sess_container.py\", line 101, in launch_by_name cont = SessContainer._create_new(name, email)\r\n  File \"/jboxengine/src/juliabox/interactive/sess_container.py\", line 50, in _create_new home_disk = VolMgr.get_disk_for_user(email)\r\n  File \"/jboxengine/src/juliabox/vol/volmgr.py\", line 149, in get_disk_for_user disk = plugin.get_disk_for_user(email)\r\n  File \"/jboxengine/src/juliabox/plugins/vol_loopback/loopback.py\", line 126, in get_disk_for_user loopvol.refresh_disk(mark_refreshed=False)\r\n  File \"/jboxengine/src/juliabox/plugins/vol_loopback/loopback.py\", line 172, in refresh_disk self.restore_user_home(True)\r\n  File \"/jboxengine/src/juliabox/vol/jbox_volume.py\", line 250, in restore_user_home with tarfile.open(JBoxVol.USER_HOME_IMG, 'r:gz') as user_home:\r\n  File \"/usr/lib/python2.7/tarfile.py\", line 1678, in open return func(name, filemode, fileobj, **kwargs)\r\n  File \"/usr/lib/python2.7/tarfile.py\", line 1722, in gzopen fileobj = bltn_open(name, mode + \"b\")\r\nIOError: [Errno 2] No such file or directory: '/jboxengine/data/user_home.tar.gz'\r\n```\r\n\r\nAlso, my relevant config is:\r\n```\r\n\"numdisksmax\" : 10, # max disks (more than sessions to allow for transitions)\r\n...\r\n\"interactive\": {\r\n    \"numlocalmax\": 10  # max concurrent users to support\r\n},\r\n```\r\n```\r\nsudo JuliaBox/scripts/install/mount_fs.sh /jboxengine/data 10 200 ${USER}\r\n```\r\n\r\nand `docker ps -a` returns:\r\n```\r\nCONTAINER ID        IMAGE                        COMMAND                  CREATED             STATUS              PORTS               NAMES\r\nb0f4a19b3597        juliabox/engineinteractive   \"/jboxengine/src/jbox\"   18 minutes ago      Up 18 minutes                           engineinteractive_jboxsvc\r\n97b53d6e556a        juliabox/webserver           \"/jboxweb/openresty/n\"   18 minutes ago      Up 18 minutes                           webserver_jboxsvc\r\n88010feeb1b3        juliabox/engineapi           \"/jboxengine/src/jbap\"   18 minutes ago      Up 18 minutes                           engineapi_jboxsvc\r\nf590f37e6576        juliabox/enginedaemon        \"/jboxengine/src/jbox\"   18 minutes ago      Up 18 minutes                           enginedaemon_jboxsvc\r\n```"},"comment":{"url":"https://api.github.com/repos/JuliaLang/JuliaBox/issues/comments/146745919","html_url":"https://github.com/JuliaLang/JuliaBox/issues/307#issuecomment-146745919","issue_url":"https://api.github.com/repos/JuliaLang/JuliaBox/issues/307","id":146745919,"user":{"login":"ianshmean","id":1694067,"avatar_url":"https://avatars.githubusercontent.com/u/1694067?v=3","gravatar_id":"","url":"https://api.github.com/users/ianshmean","html_url":"https://github.com/ianshmean","followers_url":"https://api.github.com/users/ianshmean/followers","following_url":"https://api.github.com/users/ianshmean/following{/other_user}","gists_url":"https://api.github.com/users/ianshmean/gists{/gist_id}","starred_url":"https://api.github.com/users/ianshmean/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ianshmean/subscriptions","organizations_url":"https://api.github.com/users/ianshmean/orgs","repos_url":"https://api.github.com/users/ianshmean/repos","events_url":"https://api.github.com/users/ianshmean/events{/privacy}","received_events_url":"https://api.github.com/users/ianshmean/received_events","type":"User","site_admin":false},"created_at":"2015-10-09T03:27:09Z","updated_at":"2015-10-09T03:27:09Z","body":"@tanmaykm perfect, that fixed it. I just added `127.0.1.1 juliabox.domain.com juliabox`\r\n\r\nThanks all!"}}