{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2263","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2263/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2263/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2263/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2263","id":95864129,"number":2263,"title":"Broken <div>","user":{"login":"DirectGamerHD","id":9665830,"avatar_url":"https://avatars.githubusercontent.com/u/9665830?v=3","gravatar_id":"","url":"https://api.github.com/users/DirectGamerHD","html_url":"https://github.com/DirectGamerHD","followers_url":"https://api.github.com/users/DirectGamerHD/followers","following_url":"https://api.github.com/users/DirectGamerHD/following{/other_user}","gists_url":"https://api.github.com/users/DirectGamerHD/gists{/gist_id}","starred_url":"https://api.github.com/users/DirectGamerHD/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/DirectGamerHD/subscriptions","organizations_url":"https://api.github.com/users/DirectGamerHD/orgs","repos_url":"https://api.github.com/users/DirectGamerHD/repos","events_url":"https://api.github.com/users/DirectGamerHD/events{/privacy}","received_events_url":"https://api.github.com/users/DirectGamerHD/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":2,"created_at":"2015-07-18T22:17:38Z","updated_at":"2015-07-20T21:22:18Z","closed_at":null,"body":"I have a fresh, out of the box installation of osTicket that i'm configuring for a client. \r\n\r\n I noticed that none of my variables for the client's name (as in ticket creator) aren't working. After looking around, I noticed that this was happening: http://i.gyazo.com/1b8427001e3078955604295bfc111a04.png\r\n\r\nIs there a way I could fix this?"},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/123045147","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2263#issuecomment-123045147","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2263","id":123045147,"user":{"login":"DirectGamerHD","id":9665830,"avatar_url":"https://avatars.githubusercontent.com/u/9665830?v=3","gravatar_id":"","url":"https://api.github.com/users/DirectGamerHD","html_url":"https://github.com/DirectGamerHD","followers_url":"https://api.github.com/users/DirectGamerHD/followers","following_url":"https://api.github.com/users/DirectGamerHD/following{/other_user}","gists_url":"https://api.github.com/users/DirectGamerHD/gists{/gist_id}","starred_url":"https://api.github.com/users/DirectGamerHD/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/DirectGamerHD/subscriptions","organizations_url":"https://api.github.com/users/DirectGamerHD/orgs","repos_url":"https://api.github.com/users/DirectGamerHD/repos","events_url":"https://api.github.com/users/DirectGamerHD/events{/privacy}","received_events_url":"https://api.github.com/users/DirectGamerHD/received_events","type":"User","site_admin":false},"created_at":"2015-07-20T21:22:18Z","updated_at":"2015-07-20T21:22:18Z","body":"Hm, weird. If I did preform a fresh install and kept a backup of the existing data base, could I theoretically just repair data base and keep everything? I'd really hate to loose all my progress on the configuration / customization. "}}