{"action":"created","issue":{"url":"https://api.github.com/repos/jessicalaurawood/UserFeedback2014-5/issues/29","labels_url":"https://api.github.com/repos/jessicalaurawood/UserFeedback2014-5/issues/29/labels{/name}","comments_url":"https://api.github.com/repos/jessicalaurawood/UserFeedback2014-5/issues/29/comments","events_url":"https://api.github.com/repos/jessicalaurawood/UserFeedback2014-5/issues/29/events","html_url":"https://github.com/jessicalaurawood/UserFeedback2014-5/issues/29","id":54834586,"number":29,"title":"More specification in filters for national regions in Avention","user":{"login":"jessicalaurawood","id":4500579,"avatar_url":"https://avatars.githubusercontent.com/u/4500579?v=3","gravatar_id":"","url":"https://api.github.com/users/jessicalaurawood","html_url":"https://github.com/jessicalaurawood","followers_url":"https://api.github.com/users/jessicalaurawood/followers","following_url":"https://api.github.com/users/jessicalaurawood/following{/other_user}","gists_url":"https://api.github.com/users/jessicalaurawood/gists{/gist_id}","starred_url":"https://api.github.com/users/jessicalaurawood/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jessicalaurawood/subscriptions","organizations_url":"https://api.github.com/users/jessicalaurawood/orgs","repos_url":"https://api.github.com/users/jessicalaurawood/repos","events_url":"https://api.github.com/users/jessicalaurawood/events{/privacy}","received_events_url":"https://api.github.com/users/jessicalaurawood/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":1,"created_at":"2015-01-20T01:53:47Z","updated_at":"2015-01-20T01:54:20Z","closed_at":null,"body":"https://na4.salesforce.com/ideas/viewIdea.apexp?id=08760000000GyNF\r\n150 Points\r\nMore specification in filters for national regions in Avention \r\nReleased\r\nWhen you segment by Company Location/National Region the named of the national regioins are not specific to what country/territory it is referring to.\r\nExample: South West I would expect to receive companies in Arizona, New Mexico, ect\r\nResults: UK companies\r\nCan the national regions be updated to specify whether the filter is looking at US or UK.\r\n9 Comments  » Posted by JackG to Avention on 10/15/2014 11:10 AM\r\n\r\nAdditional Information\r\nWhich customer(s) made this suggestion?\tDavid Aldinger\r\nWhat customer impact would this have?\tIt would provide better US or UK filtering when users search by national regions\r\n\r\nMerged Ideas (3)\r\n\r\nmake National Region search more usable and practical\r\nhttps://na4.salesforce.com/ideas/viewIdea.apexp?id=08760000000GyRv\r\n1 Comment »  Posted by SWilm to Avention on 10/28/2014 5:39 AM\r\nmake National Region search more usable and practical\r\nThe natonal region search in the location options in Avention is currently confusing because it contains a straight list of both US and UK regions combined in aphabetical order. It also includes Canada which is not a National Region. In BB and iSell these regions are split out. Users with good international geographic knowledge will figure this out but UK users may choose US regions like East South Central and US users may choose South East which is actually a UK region. These clearly need to be split out by country.\r\n1 Comment  » Posted by SWilm to Avention on 10/28/2014 5:39 AM\r\nHide Section - Additional InformationAdditional Information\r\nWhich customer(s) made this suggestion?\tPwC research\r\nWhat customer impact would this have?\teasier and more logical use of national region searching in UK and US\r\nComments\r\nAJose \r\n10/28/2014 5:53 AM\t\r\nGood idea.\r\n\r\nNational Regions filter in Avention lists multiple countries\r\nhttps://na4.salesforce.com/ideas/viewIdea.apexp?id=08760000000Gy69\r\n0 Comments »  Posted by SMack to Avention on 8/18/2014 7:21 PM\r\nNational Regions filter in Avention lists multiple countries\r\nOpen\r\nI discovered that the National Region filter in Avention includes regions from multiple countries.\r\nThis can be confusing, and I would suggest that we modify the filters to make the choices more obvious.\r\nFor instance, South West does not apply to Arizona, but to the southwest region of the U.K.\r\nIt is all one alphabetical list, not sorted into nations first, then regions.\r\n0 Comments  » Posted by SMack to Avention on 8/18/2014 7:21 PM\r\nHide Section - Additional InformationAdditional Information\r\nWhich customer(s) made this suggestion?\tDan Styklunas\r\nWhat customer impact would this have?\tAll\r\n\r\nAvention Regions\r\nhttps://na4.salesforce.com/ideas/viewIdea.apexp?id=08760000000Gy2R\r\n0 Comments »  Posted by SMack to Avention on 7/31/2014 6:48 PM\r\nAvention Regions\r\nOpen\r\nIt would be most advantageous to see the states or areas included when choosing a region within Avention\r\n0 Comments  » Posted by SMack to Avention on 7/31/2014 6:48 PM\r\nHide Section - Additional InformationAdditional Information\r\nWhich customer(s) made this suggestion?\tnone\r\nWhat customer impact would this have?\tthis was recommended by Malobecki, Jakub <Jakub.Malobecki@avention.com>"},"comment":{"url":"https://api.github.com/repos/jessicalaurawood/UserFeedback2014-5/issues/comments/70592404","html_url":"https://github.com/jessicalaurawood/UserFeedback2014-5/issues/29#issuecomment-70592404","issue_url":"https://api.github.com/repos/jessicalaurawood/UserFeedback2014-5/issues/29","id":70592404,"user":{"login":"jessicalaurawood","id":4500579,"avatar_url":"https://avatars.githubusercontent.com/u/4500579?v=3","gravatar_id":"","url":"https://api.github.com/users/jessicalaurawood","html_url":"https://github.com/jessicalaurawood","followers_url":"https://api.github.com/users/jessicalaurawood/followers","following_url":"https://api.github.com/users/jessicalaurawood/following{/other_user}","gists_url":"https://api.github.com/users/jessicalaurawood/gists{/gist_id}","starred_url":"https://api.github.com/users/jessicalaurawood/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jessicalaurawood/subscriptions","organizations_url":"https://api.github.com/users/jessicalaurawood/orgs","repos_url":"https://api.github.com/users/jessicalaurawood/repos","events_url":"https://api.github.com/users/jessicalaurawood/events{/privacy}","received_events_url":"https://api.github.com/users/jessicalaurawood/received_events","type":"User","site_admin":false},"created_at":"2015-01-20T01:54:20Z","updated_at":"2015-01-20T01:54:20Z","body":"Comments on Master Idea:\r\n\r\n \r\ndan.styklunas \r\n10/15/2014 11:20 AM\t\r\nAgreed - this filter is barely usable in its current state.\r\nLike\r\nEdit  | Del\t \r\nSWilm \r\n10/28/2014 1:39 PM\t\r\nsorry I added this as a dupe - this was also mentioned by PwC research and the example here is exactly an illustration of the confusion. South West is a UK region but how would users know? in Isell these are clearly split out. Canada is also in here as a antional region.\r\nLike\r\nEdit  | Del\t \r\nkdetw \r\n10/29/2014 9:01 AM\t\r\nIf we add the country to the filter description (as in iSell, see below), will that meet the need?  Or is there a further requirement to define what's in each region?  If the latter, then what would we use for the UK - counties, postal areas, something else?  It seems pretty clear that state/province would be used for US/Canada.\r\n \r\nScreen Shot 2014-10-28 at 8.48.54 AM.png\r\nLike\r\nEdit  | Del\t \r\nSNoel \r\n10/29/2014 9:28 AM\t\r\nThe region should open a sub list and present the following options as it does in iSell\r\n\r\nUser-added image\r\nLike\r\nEdit  | Del\t \r\nSWilm \r\n10/29/2014 9:29 AM\t\r\nKristi - yes this would work. But It would be better also if these were grouped ie all US regions and all UK regions rather than mixed. US region could be superfluous if you can add that to state/province. UK geo is slightly different in that we do not have states or provinces  - so regions are important to get to a wider geo level. At a minimum putting UK: or US: before the regions is needed but also having these separated and not mixed in. \r\nLike·1 like\r\nEdit  | Del\t \r\neeich \r\n10/29/2014 9:39 AM\t\r\nI agree with Steve Wilmott, definitely need the US and UK in front of region but having them separated would be ideal.\r\nLike\r\nEdit  | Del\t \r\njakub.malobecki \r\n10/29/2014 10:31 AM\t\r\nI support Steve Wilmott's suggestion\r\nLike\r\nEdit  | Del\t \r\nlindsay.romero \r\n10/29/2014 10:47 AM\t\r\nI agree - putting US and UK in front of the region  at a minimum would work,  but separated would be ideal\r\nLike\r\nEdit  | Del\t \r\ndan.styklunas \r\n10/29/2014 11:22 AM\t\r\nI also agree with Steve. This would make it much more useful.\r\n\r\nAnother wrinkle I would add is that it is not clear to users (me included) what each region represents. Specifically in the US, I won't speak to the UK or other countries.  For instance, East North Central and East South Central -- what states make up those regions?  Even more common ones like Mid-Atlantic Region -- there is no standardization of regional codes where everyone calls it the same thing. To some Mid-Atlantic means NY/PA/NJ, and often DC/DE/MD/VA.  I used to work at a company where they included the Carolinas and WV and even further south as Mid-Atlantic.\r\n\r\nIn Business Browser, when you choose a region you can see visually how that is represented -- what states make up that region.  We need some way to help users understand that quickly. Our current workaround in strategic is to provide them with a PDF with all of the regions defined. Not ideal and and most won't refer to it or use these regional codes as a result.\r\nLike"}}