{"action":"created","issue":{"url":"https://api.github.com/repos/18F/myusa/issues/527","labels_url":"https://api.github.com/repos/18F/myusa/issues/527/labels{/name}","comments_url":"https://api.github.com/repos/18F/myusa/issues/527/comments","events_url":"https://api.github.com/repos/18F/myusa/issues/527/events","html_url":"https://github.com/18F/myusa/issues/527","id":54950771,"number":527,"title":"Is registration content understandable?","user":{"login":"kategarklavs","id":10051548,"avatar_url":"https://avatars.githubusercontent.com/u/10051548?v=3","gravatar_id":"","url":"https://api.github.com/users/kategarklavs","html_url":"https://github.com/kategarklavs","followers_url":"https://api.github.com/users/kategarklavs/followers","following_url":"https://api.github.com/users/kategarklavs/following{/other_user}","gists_url":"https://api.github.com/users/kategarklavs/gists{/gist_id}","starred_url":"https://api.github.com/users/kategarklavs/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kategarklavs/subscriptions","organizations_url":"https://api.github.com/users/kategarklavs/orgs","repos_url":"https://api.github.com/users/kategarklavs/repos","events_url":"https://api.github.com/users/kategarklavs/events{/privacy}","received_events_url":"https://api.github.com/users/kategarklavs/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/18F/myusa/labels/2-research","name":"2-research","color":"d4c5f9"},{"url":"https://api.github.com/repos/18F/myusa/labels/needs%20content","name":"needs content","color":"982d2d"},{"url":"https://api.github.com/repos/18F/myusa/labels/question","name":"question","color":"bcf7b6"},{"url":"https://api.github.com/repos/18F/myusa/labels/task","name":"task","color":"78C14B"}],"state":"closed","locked":false,"assignee":{"login":"kategarklavs","id":10051548,"avatar_url":"https://avatars.githubusercontent.com/u/10051548?v=3","gravatar_id":"","url":"https://api.github.com/users/kategarklavs","html_url":"https://github.com/kategarklavs","followers_url":"https://api.github.com/users/kategarklavs/followers","following_url":"https://api.github.com/users/kategarklavs/following{/other_user}","gists_url":"https://api.github.com/users/kategarklavs/gists{/gist_id}","starred_url":"https://api.github.com/users/kategarklavs/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kategarklavs/subscriptions","organizations_url":"https://api.github.com/users/kategarklavs/orgs","repos_url":"https://api.github.com/users/kategarklavs/repos","events_url":"https://api.github.com/users/kategarklavs/events{/privacy}","received_events_url":"https://api.github.com/users/kategarklavs/received_events","type":"User","site_admin":false},"milestone":{"url":"https://api.github.com/repos/18F/myusa/milestones/22","html_url":"https://github.com/18F/myusa/milestones/sprint%2020","labels_url":"https://api.github.com/repos/18F/myusa/milestones/22/labels","id":1002462,"number":22,"title":"sprint 20","description":"","creator":{"login":"jackiekazil","id":166734,"avatar_url":"https://avatars.githubusercontent.com/u/166734?v=3","gravatar_id":"","url":"https://api.github.com/users/jackiekazil","html_url":"https://github.com/jackiekazil","followers_url":"https://api.github.com/users/jackiekazil/followers","following_url":"https://api.github.com/users/jackiekazil/following{/other_user}","gists_url":"https://api.github.com/users/jackiekazil/gists{/gist_id}","starred_url":"https://api.github.com/users/jackiekazil/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/jackiekazil/subscriptions","organizations_url":"https://api.github.com/users/jackiekazil/orgs","repos_url":"https://api.github.com/users/jackiekazil/repos","events_url":"https://api.github.com/users/jackiekazil/events{/privacy}","received_events_url":"https://api.github.com/users/jackiekazil/received_events","type":"User","site_admin":false},"open_issues":30,"closed_issues":2,"state":"open","created_at":"2015-03-02T18:32:58Z","updated_at":"2015-03-03T00:02:37Z","due_on":"2015-03-09T04:00:00Z","closed_at":null},"comments":4,"created_at":"2015-01-20T22:36:33Z","updated_at":"2015-03-03T00:02:37Z","closed_at":"2015-03-03T00:02:37Z","body":"Based on research conducted by @esgoodman, users have a good number of questions about the written content currently defining the MyUSA registration process. For example, many interviewees have expressed confusion about the meaning of the word \"Connect\" (\"Connect with MyUSA\").\r\n\r\nI'd like to modify the copy to provide users the best possible experience and provide maximum clarity on MyUSA's function. This task can be broken into smaller subtasks, including:\r\n\r\n- [x] Meet with @esgoodman to discuss users' observations on registration/log on process + clarity thereof\r\n- [x] Review mocked up registration workflow, identifying places in which the copy could be made clearer\r\n- [x] Update copy to more clearly articulate 1) what's expected of the user at a certain point; and 2) what the user will gain by completing a given step in the process. \r\n- [x] Test new copy with users (feds/non feds) to determine which elements are working and which aren't \r\n- [x] Iterate on copy\r\n\r\nThis issue is related to #486, though this issue refers specifically to the account creation/registration processes, while #486 refers specifically to the front page copy. "},"comment":{"url":"https://api.github.com/repos/18F/myusa/issues/comments/76858216","html_url":"https://github.com/18F/myusa/issues/527#issuecomment-76858216","issue_url":"https://api.github.com/repos/18F/myusa/issues/527","id":76858216,"user":{"login":"kategarklavs","id":10051548,"avatar_url":"https://avatars.githubusercontent.com/u/10051548?v=3","gravatar_id":"","url":"https://api.github.com/users/kategarklavs","html_url":"https://github.com/kategarklavs","followers_url":"https://api.github.com/users/kategarklavs/followers","following_url":"https://api.github.com/users/kategarklavs/following{/other_user}","gists_url":"https://api.github.com/users/kategarklavs/gists{/gist_id}","starred_url":"https://api.github.com/users/kategarklavs/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kategarklavs/subscriptions","organizations_url":"https://api.github.com/users/kategarklavs/orgs","repos_url":"https://api.github.com/users/kategarklavs/repos","events_url":"https://api.github.com/users/kategarklavs/events{/privacy}","received_events_url":"https://api.github.com/users/kategarklavs/received_events","type":"User","site_admin":false},"created_at":"2015-03-03T00:02:37Z","updated_at":"2015-03-03T00:02:37Z","body":"Have generated new content suggestions based on data from user interviews, 2/27 design critique, and discussions with the team. @esgoodman and I discussed holding off on conducting additional content-focused interviews until we've completed a more substantial revision (reinception, perhaps) of the site. 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