{"action":"created","issue":{"url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/issues/2506","labels_url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/issues/2506/labels{/name}","comments_url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/issues/2506/comments","events_url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/issues/2506/events","html_url":"https://github.com/SiCKRAGETV/sickrage-issues/issues/2506","id":101726785,"number":2506,"title":"Subtitles are downloaded for one show only ","user":{"login":"anonvoy","id":13718441,"avatar_url":"https://avatars.githubusercontent.com/u/13718441?v=3","gravatar_id":"","url":"https://api.github.com/users/anonvoy","html_url":"https://github.com/anonvoy","followers_url":"https://api.github.com/users/anonvoy/followers","following_url":"https://api.github.com/users/anonvoy/following{/other_user}","gists_url":"https://api.github.com/users/anonvoy/gists{/gist_id}","starred_url":"https://api.github.com/users/anonvoy/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/anonvoy/subscriptions","organizations_url":"https://api.github.com/users/anonvoy/orgs","repos_url":"https://api.github.com/users/anonvoy/repos","events_url":"https://api.github.com/users/anonvoy/events{/privacy}","received_events_url":"https://api.github.com/users/anonvoy/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/labels/1:%20Bug%20/%20issue","name":"1: Bug / issue","color":"fc2929"},{"url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/labels/3:%20Unconfirmed","name":"3: Unconfirmed","color":"aaaaaa"},{"url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/labels/4:%20Need%20more%20info","name":"4: Need more info","color":"fad8c7"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":11,"created_at":"2015-08-18T18:59:44Z","updated_at":"2015-08-30T23:09:30Z","closed_at":null,"body":"I installed Sickrage several weeks ago in early June, got everything to run, and subtitle download worked perfectly. But for several weeks now, subtitles are not downloaded anymore, except for one show. My subtitle settings are set to search subtitles, subtitle language English, and four of the subtitle plugins are activated (I unchecked Opensubtitles several weeks ago, too many bad subtitles from that source). I don't use a separate subtitle directory or any scripts, frequency is set to 1, and of the remaining options, only \"Log downloaded Subtitle on History page?\" is checked. Sickrage version is \"BRANCH: (master) / COMMIT: (fe0111aa88dc6d65177f339e643ca971405f926f)\", Python 2.7.10 (2.7.10 (default, May 24 2015, 14:46:10) [GCC]) on Linux (64-bit). **All** shows have subtitles checked.\r\n\r\nThe show which **is** subtitled is \"Deutschland 83\", a German-language show broadcast in that language in the US. For that show, English subtitles are downloaded; instantly when I did \"Download missed subtitles for selected episodes\", and with at least 2 of the 4 subtitle search providers (addic7ed and thesubdb) as a source. But no subtitles are downloaded for any of the other shows (which are British or American TV shows). That has been the case since sometime in July or so (sorry, the History page only extended back to August 1 when I first started to investigate this matter).\r\n\r\nAny idea what is causing this undesirable behavior? Do I have some setting wrong, or is there a bug in Sickrage? Log is at https://gist.github.com/anonvoy/976e50106b3538ff6eb3.  I see a lot of \"Exception caught in subliminal.scan_video\" messages in that log. Sorry, I don't have any logs with successful subtitle downloads anymore."},"comment":{"url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/issues/comments/136214293","html_url":"https://github.com/SiCKRAGETV/sickrage-issues/issues/2506#issuecomment-136214293","issue_url":"https://api.github.com/repos/SiCKRAGETV/sickrage-issues/issues/2506","id":136214293,"user":{"login":"anonvoy","id":13718441,"avatar_url":"https://avatars.githubusercontent.com/u/13718441?v=3","gravatar_id":"","url":"https://api.github.com/users/anonvoy","html_url":"https://github.com/anonvoy","followers_url":"https://api.github.com/users/anonvoy/followers","following_url":"https://api.github.com/users/anonvoy/following{/other_user}","gists_url":"https://api.github.com/users/anonvoy/gists{/gist_id}","starred_url":"https://api.github.com/users/anonvoy/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/anonvoy/subscriptions","organizations_url":"https://api.github.com/users/anonvoy/orgs","repos_url":"https://api.github.com/users/anonvoy/repos","events_url":"https://api.github.com/users/anonvoy/events{/privacy}","received_events_url":"https://api.github.com/users/anonvoy/received_events","type":"User","site_admin":false},"created_at":"2015-08-30T23:09:30Z","updated_at":"2015-08-30T23:09:30Z","body":"**@miigotu** I got the subtitle download working again, but it is not working 100% as it should IMO. After you inquired about the name pattern, I decided to experiment with it and tried custom patterns. With some of them, subtitles are downloaded effortlessly (new episodes or via mass update), namely\r\n\r\n     %SN - %Sx%0E - %EN - %QN\r\n\r\nand\r\n\r\n    %SN - %Sx%0E - %EN.\r\n\r\n\r\nUnfortunately, both place all episodes directly in the series folder, not in the season subfolders I want. So I tried\r\n\r\n    %0S/ %SN - %Sx%0E - %EN - %QN\r\n\r\nand\r\n\r\n    %0S/ %SN - %Sx%0E - %EN.\r\n\r\nThose placed the episodes directly in the season subfolders as I wanted, but no subtitles were downloaded, with the usual errors in the logs.\r\n\r\nSo it seems the subtitle download only works when the episodes are **not** in season subfolders. Strangely, that is and was not the case with the one series mentioned in my first post for which the subtitle download worked, *Deutschland 83*. The episodes are (and were)  in a season subfolder there."}}