{"action":"created","issue":{"url":"https://api.github.com/repos/collinscv2015/paris/issues/2","labels_url":"https://api.github.com/repos/collinscv2015/paris/issues/2/labels{/name}","comments_url":"https://api.github.com/repos/collinscv2015/paris/issues/2/comments","events_url":"https://api.github.com/repos/collinscv2015/paris/issues/2/events","html_url":"https://github.com/collinscv2015/paris/issues/2","id":80909199,"number":2,"title":"In Emails Metrics/All campaigns section. The statistics are not reflecting what we have in Smart Email","user":{"login":"collinscv2015","id":11943767,"avatar_url":"https://avatars.githubusercontent.com/u/11943767?v=3","gravatar_id":"","url":"https://api.github.com/users/collinscv2015","html_url":"https://github.com/collinscv2015","followers_url":"https://api.github.com/users/collinscv2015/followers","following_url":"https://api.github.com/users/collinscv2015/following{/other_user}","gists_url":"https://api.github.com/users/collinscv2015/gists{/gist_id}","starred_url":"https://api.github.com/users/collinscv2015/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/collinscv2015/subscriptions","organizations_url":"https://api.github.com/users/collinscv2015/orgs","repos_url":"https://api.github.com/users/collinscv2015/repos","events_url":"https://api.github.com/users/collinscv2015/events{/privacy}","received_events_url":"https://api.github.com/users/collinscv2015/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/collinscv2015/paris/labels/Open","name":"Open","color":"eb6420"}],"state":"open","locked":false,"assignee":null,"milestone":{"url":"https://api.github.com/repos/collinscv2015/paris/milestones/1","html_url":"https://github.com/collinscv2015/paris/milestones/Professional%20Service","labels_url":"https://api.github.com/repos/collinscv2015/paris/milestones/1/labels","id":1133493,"number":1,"title":"Professional Service","description":"","creator":{"login":"collinscv2015","id":11943767,"avatar_url":"https://avatars.githubusercontent.com/u/11943767?v=3","gravatar_id":"","url":"https://api.github.com/users/collinscv2015","html_url":"https://github.com/collinscv2015","followers_url":"https://api.github.com/users/collinscv2015/followers","following_url":"https://api.github.com/users/collinscv2015/following{/other_user}","gists_url":"https://api.github.com/users/collinscv2015/gists{/gist_id}","starred_url":"https://api.github.com/users/collinscv2015/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/collinscv2015/subscriptions","organizations_url":"https://api.github.com/users/collinscv2015/orgs","repos_url":"https://api.github.com/users/collinscv2015/repos","events_url":"https://api.github.com/users/collinscv2015/events{/privacy}","received_events_url":"https://api.github.com/users/collinscv2015/received_events","type":"User","site_admin":false},"open_issues":1,"closed_issues":1,"state":"open","created_at":"2015-05-26T10:44:12Z","updated_at":"2015-05-26T10:53:04Z","due_on":null,"closed_at":null},"comments":1,"created_at":"2015-05-26T10:53:04Z","updated_at":"2015-05-26T10:54:21Z","closed_at":null,"body":"In Emails Metrics/All campaigns section. The statistics are not reflecting what we have in Smart Email\r\n\r\nSee screenshot ID 47 \r\nPeriod selected = 18 to 24 May\r\nCampaign used for testing : \r\n- Campaign name : retromilshake 20150520\r\n- Id campaign : 14380385\r\n\r\n\r\n![image](https://cloud.githubusercontent.com/assets/11943767/7810869/b46d30bc-039d-11e5-9000-9d1d1283a7ae.png)\r\n\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/collinscv2015/paris/issues/comments/105486868","html_url":"https://github.com/collinscv2015/paris/issues/2#issuecomment-105486868","issue_url":"https://api.github.com/repos/collinscv2015/paris/issues/2","id":105486868,"user":{"login":"collinscv2015","id":11943767,"avatar_url":"https://avatars.githubusercontent.com/u/11943767?v=3","gravatar_id":"","url":"https://api.github.com/users/collinscv2015","html_url":"https://github.com/collinscv2015","followers_url":"https://api.github.com/users/collinscv2015/followers","following_url":"https://api.github.com/users/collinscv2015/following{/other_user}","gists_url":"https://api.github.com/users/collinscv2015/gists{/gist_id}","starred_url":"https://api.github.com/users/collinscv2015/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/collinscv2015/subscriptions","organizations_url":"https://api.github.com/users/collinscv2015/orgs","repos_url":"https://api.github.com/users/collinscv2015/repos","events_url":"https://api.github.com/users/collinscv2015/events{/privacy}","received_events_url":"https://api.github.com/users/collinscv2015/received_events","type":"User","site_admin":false},"created_at":"2015-05-26T10:54:21Z","updated_at":"2015-05-26T10:54:21Z","body":"Serge,\r\n\r\nWe have an issue in production with the Dashboardwith PHILDAR\r\nA campaign was sent on May 20 and has the following stats in Smart Email\r\nOpen Rate: 27,15% (more than 80 000 unique opens,)\r\nClicks: 7,86% (23421 unique click)\r\n\r\nBelow the stats in the Dashboard. As you can see they are not the same. (Only 20142 opens)\r\nCould you check urgently the following:\r\n\r\n•\tFlume events are well configured\r\n•\tFlume events are well sent\r\n•\tIf ok, see with Seattle team why they only have part of the events in their data store\r\n\r\nThanks\r\n\r\nLuis\r\n"}}