{"action":"closed","issue":{"url":"https://api.github.com/repos/wordpress-mobile/WordPress-iOS/issues/3355","labels_url":"https://api.github.com/repos/wordpress-mobile/WordPress-iOS/issues/3355/labels{/name}","comments_url":"https://api.github.com/repos/wordpress-mobile/WordPress-iOS/issues/3355/comments","events_url":"https://api.github.com/repos/wordpress-mobile/WordPress-iOS/issues/3355/events","html_url":"https://github.com/wordpress-mobile/WordPress-iOS/issues/3355","id":59678533,"number":3355,"title":"App freezes when accessing HelpShift Conversation","user":{"login":"aerych","id":1435271,"avatar_url":"https://avatars.githubusercontent.com/u/1435271?v=3","gravatar_id":"","url":"https://api.github.com/users/aerych","html_url":"https://github.com/aerych","followers_url":"https://api.github.com/users/aerych/followers","following_url":"https://api.github.com/users/aerych/following{/other_user}","gists_url":"https://api.github.com/users/aerych/gists{/gist_id}","starred_url":"https://api.github.com/users/aerych/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/aerych/subscriptions","organizations_url":"https://api.github.com/users/aerych/orgs","repos_url":"https://api.github.com/users/aerych/repos","events_url":"https://api.github.com/users/aerych/events{/privacy}","received_events_url":"https://api.github.com/users/aerych/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/wordpress-mobile/WordPress-iOS/labels/bug","name":"bug","color":"fc2929"}],"state":"closed","locked":false,"assignee":{"login":"aerych","id":1435271,"avatar_url":"https://avatars.githubusercontent.com/u/1435271?v=3","gravatar_id":"","url":"https://api.github.com/users/aerych","html_url":"https://github.com/aerych","followers_url":"https://api.github.com/users/aerych/followers","following_url":"https://api.github.com/users/aerych/following{/other_user}","gists_url":"https://api.github.com/users/aerych/gists{/gist_id}","starred_url":"https://api.github.com/users/aerych/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/aerych/subscriptions","organizations_url":"https://api.github.com/users/aerych/orgs","repos_url":"https://api.github.com/users/aerych/repos","events_url":"https://api.github.com/users/aerych/events{/privacy}","received_events_url":"https://api.github.com/users/aerych/received_events","type":"User","site_admin":false},"milestone":{"url":"https://api.github.com/repos/wordpress-mobile/WordPress-iOS/milestones/33","html_url":"https://github.com/wordpress-mobile/WordPress-iOS/milestones/4.9","labels_url":"https://api.github.com/repos/wordpress-mobile/WordPress-iOS/milestones/33/labels","id":932269,"number":33,"title":"4.9","description":"","creator":{"login":"aerych","id":1435271,"avatar_url":"https://avatars.githubusercontent.com/u/1435271?v=3","gravatar_id":"","url":"https://api.github.com/users/aerych","html_url":"https://github.com/aerych","followers_url":"https://api.github.com/users/aerych/followers","following_url":"https://api.github.com/users/aerych/following{/other_user}","gists_url":"https://api.github.com/users/aerych/gists{/gist_id}","starred_url":"https://api.github.com/users/aerych/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/aerych/subscriptions","organizations_url":"https://api.github.com/users/aerych/orgs","repos_url":"https://api.github.com/users/aerych/repos","events_url":"https://api.github.com/users/aerych/events{/privacy}","received_events_url":"https://api.github.com/users/aerych/received_events","type":"User","site_admin":false},"open_issues":31,"closed_issues":69,"state":"open","created_at":"2015-01-12T21:03:44Z","updated_at":"2015-03-04T20:28:44Z","due_on":null,"closed_at":null},"comments":1,"created_at":"2015-03-03T17:50:12Z","updated_at":"2015-03-04T20:28:44Z","closed_at":"2015-03-04T20:28:44Z","body":"The app freezes when accessing a HelpShift support chat under certain situations. [Forum thread](https://ios.forums.wordpress.org/topic/ipad-app-freezes).\r\n\r\nTo reproduce:\r\n1. Go to Me > Help & Support > Contact Us and start a conversation. \r\n2. Dismiss the chat screen and move to a different part of the app. \r\n3. After you receive a reply, return to the Me tab and tap Help & Support\r\nThe app is now frozen. \r\n\r\nHat tip @sandymcfadden for the nudge and steps to reproduce. "}}