{"action":"created","issue":{"url":"https://api.github.com/repos/printdotio/pio.js/issues/75","labels_url":"https://api.github.com/repos/printdotio/pio.js/issues/75/labels{/name}","comments_url":"https://api.github.com/repos/printdotio/pio.js/issues/75/comments","events_url":"https://api.github.com/repos/printdotio/pio.js/issues/75/events","html_url":"https://github.com/printdotio/pio.js/issues/75","id":54944725,"number":75,"title":"Drag positioning functionality not working in FF/Windows 7","user":{"login":"gurustump","id":2028847,"avatar_url":"https://avatars.githubusercontent.com/u/2028847?v=3","gravatar_id":"","url":"https://api.github.com/users/gurustump","html_url":"https://github.com/gurustump","followers_url":"https://api.github.com/users/gurustump/followers","following_url":"https://api.github.com/users/gurustump/following{/other_user}","gists_url":"https://api.github.com/users/gurustump/gists{/gist_id}","starred_url":"https://api.github.com/users/gurustump/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/gurustump/subscriptions","organizations_url":"https://api.github.com/users/gurustump/orgs","repos_url":"https://api.github.com/users/gurustump/repos","events_url":"https://api.github.com/users/gurustump/events{/privacy}","received_events_url":"https://api.github.com/users/gurustump/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":1,"created_at":"2015-01-20T21:46:43Z","updated_at":"2015-01-21T12:22:26Z","closed_at":null,"body":"When using the Printio Web Plugin with Firefox 35/Windows 7, in the Customization step, I'm unable to drag the image I've uploaded to reposition its cropping in the preview picture. My mouse icon turns into an empty set symbol (circle with a line through it) when I attempt to drag, suggesting that that action is not available.\r\n\r\nSteps to reproduce:\r\n1. Using Firefox, go to http://www.print.io/platform-web and click the \"View Demo\" button.\r\n2. Choose any product (I'm trying \"Shower Curtains\" this time).\r\n3. Click \"Get Started\".\r\n4. Select the number of photos (I'm going with 1 this time, but it has failed to work regardless of the number I've chosen).\r\n5. Drag a photo from your computer into the uploader, then click \"Continue\" when the upload is complete.\r\n6. Hover your cursor over the image preview with the shower curtain cutout overlaying it. Click and attempt to drag.\r\n\r\nResult: you get a circle-with-line-through cursor, and your image does not move.\r\n\r\nI've already told Micah at print.io about this issue, and he was unable to reproduce the bug on his system using Firefox 33.1/Windows 7.\r\n\r\nI tried restarting Firefox in \"safe mode\" (which disables all plugins). Even in safe mode, the dragging functionality would not work for me. I have had another user who has a Windows 7 box with Firefox 34 attempt to use the plugin. Dragging did not work for him either.\r\n\r\nBoth he and I attempted using the plugin in Google Chrome, and it worked fine. I also tested it in IE 11, where dragging works (though it is a little clunky, as a ghosted version of the image appears over the top of the original image I'm dragging and the shower curtain/throw pillow/etc overlay, making it difficult to see what I was doing.\r\n"},"comment":{"url":"https://api.github.com/repos/printdotio/pio.js/issues/comments/70827700","html_url":"https://github.com/printdotio/pio.js/issues/75#issuecomment-70827700","issue_url":"https://api.github.com/repos/printdotio/pio.js/issues/75","id":70827700,"user":{"login":"micahasmith","id":959902,"avatar_url":"https://avatars.githubusercontent.com/u/959902?v=3","gravatar_id":"","url":"https://api.github.com/users/micahasmith","html_url":"https://github.com/micahasmith","followers_url":"https://api.github.com/users/micahasmith/followers","following_url":"https://api.github.com/users/micahasmith/following{/other_user}","gists_url":"https://api.github.com/users/micahasmith/gists{/gist_id}","starred_url":"https://api.github.com/users/micahasmith/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/micahasmith/subscriptions","organizations_url":"https://api.github.com/users/micahasmith/orgs","repos_url":"https://api.github.com/users/micahasmith/repos","events_url":"https://api.github.com/users/micahasmith/events{/privacy}","received_events_url":"https://api.github.com/users/micahasmith/received_events","type":"User","site_admin":false},"created_at":"2015-01-21T12:22:26Z","updated_at":"2015-01-21T12:22:26Z","body":"@gurustump this is one of the most detailed bug submissions we've ever got! very appreciated.\r\n\r\nIn the background we have tested:\r\n\r\n- FF 35 on Win 7\r\n- FF 35 on Win 8.1\r\n\r\nWe still can't recreate. Were the both of you using the same image? Are you both on the same hardware (esp mouse)? If so, what?"}}