{"action":"created","issue":{"url":"https://api.github.com/repos/Yubico/yubioath-desktop/issues/29","labels_url":"https://api.github.com/repos/Yubico/yubioath-desktop/issues/29/labels{/name}","comments_url":"https://api.github.com/repos/Yubico/yubioath-desktop/issues/29/comments","events_url":"https://api.github.com/repos/Yubico/yubioath-desktop/issues/29/events","html_url":"https://github.com/Yubico/yubioath-desktop/issues/29","id":91365957,"number":29,"title":"Can't install Yubioath on Windows 8.1","user":{"login":"SueHeim","id":12145100,"avatar_url":"https://avatars.githubusercontent.com/u/12145100?v=3","gravatar_id":"","url":"https://api.github.com/users/SueHeim","html_url":"https://github.com/SueHeim","followers_url":"https://api.github.com/users/SueHeim/followers","following_url":"https://api.github.com/users/SueHeim/following{/other_user}","gists_url":"https://api.github.com/users/SueHeim/gists{/gist_id}","starred_url":"https://api.github.com/users/SueHeim/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/SueHeim/subscriptions","organizations_url":"https://api.github.com/users/SueHeim/orgs","repos_url":"https://api.github.com/users/SueHeim/repos","events_url":"https://api.github.com/users/SueHeim/events{/privacy}","received_events_url":"https://api.github.com/users/SueHeim/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":1,"created_at":"2015-06-26T21:23:59Z","updated_at":"2015-06-26T21:32:18Z","closed_at":null,"body":"Just tried to install latest Yubioath for Desktop version 2.1.0 (on Windows 8.1) and it's erroring out on me. The first error says \"Error opening file for writing\" and the file is Crypto.Cipher._AES.pyd. Ignoring that and I get more Crypto*.pyd errors. So I had to abort the install. The previous version installed without any issues. (I uninstalled the previous version but didn't do a reboot.) See attached screen shot. Please let me know if you need more info. Thanks!\r\n![yubicoauthenticator install bug](https://cloud.githubusercontent.com/assets/12145100/8387620/f219b9f6-1c0e-11e5-90c3-06209d76fb17.PNG)\r\n"},"comment":{"url":"https://api.github.com/repos/Yubico/yubioath-desktop/issues/comments/115892945","html_url":"https://github.com/Yubico/yubioath-desktop/issues/29#issuecomment-115892945","issue_url":"https://api.github.com/repos/Yubico/yubioath-desktop/issues/29","id":115892945,"user":{"login":"dainnilsson","id":140781,"avatar_url":"https://avatars.githubusercontent.com/u/140781?v=3","gravatar_id":"","url":"https://api.github.com/users/dainnilsson","html_url":"https://github.com/dainnilsson","followers_url":"https://api.github.com/users/dainnilsson/followers","following_url":"https://api.github.com/users/dainnilsson/following{/other_user}","gists_url":"https://api.github.com/users/dainnilsson/gists{/gist_id}","starred_url":"https://api.github.com/users/dainnilsson/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dainnilsson/subscriptions","organizations_url":"https://api.github.com/users/dainnilsson/orgs","repos_url":"https://api.github.com/users/dainnilsson/repos","events_url":"https://api.github.com/users/dainnilsson/events{/privacy}","received_events_url":"https://api.github.com/users/dainnilsson/received_events","type":"User","site_admin":false},"created_at":"2015-06-26T21:32:18Z","updated_at":"2015-06-26T21:32:18Z","body":"It looks like one or more files might be locked by the system. Could the\napp still have been running when you uninstalled it? Since it stays in the\ntray when you close it it's easy to overlook. If it's still running that\nwould explain the files being locked. Quitting the program completely and\nagain trying the installer should work if that's the case.\nOn Jun 26, 2015 11:24 PM, \"Sue\" <notifications@github.com> wrote:\n\n> Just tried to install latest Yubioath for Desktop version 2.1.0 (on\n> Windows 8.1) and it's erroring out on me. The first error says \"Error\n> opening file for writing\" and the file is Crypto.Cipher._AES.pyd. Ignoring\n> that and I get more Crypto*.pyd errors. So I had to abort the install. The\n> previous version installed without any issues. (I uninstalled the previous\n> version but didn't do a reboot.) See attached screen shot. Please let me\n> know if you need more info. Thanks!\n> [image: yubicoauthenticator install bug]\n> <https://cloud.githubusercontent.com/assets/12145100/8387620/f219b9f6-1c0e-11e5-90c3-06209d76fb17.PNG>\n>\n> —\n> Reply to this email directly or view it on GitHub\n> <https://github.com/Yubico/yubioath-desktop/issues/29>.\n>\n"}}