{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2099","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2099/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2099/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2099/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2099","id":78969876,"number":2099,"title":"Missing attachment on new ticket create","user":{"login":"PlamenVasilev","id":4059181,"avatar_url":"https://avatars.githubusercontent.com/u/4059181?v=3","gravatar_id":"","url":"https://api.github.com/users/PlamenVasilev","html_url":"https://github.com/PlamenVasilev","followers_url":"https://api.github.com/users/PlamenVasilev/followers","following_url":"https://api.github.com/users/PlamenVasilev/following{/other_user}","gists_url":"https://api.github.com/users/PlamenVasilev/gists{/gist_id}","starred_url":"https://api.github.com/users/PlamenVasilev/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/PlamenVasilev/subscriptions","organizations_url":"https://api.github.com/users/PlamenVasilev/orgs","repos_url":"https://api.github.com/users/PlamenVasilev/repos","events_url":"https://api.github.com/users/PlamenVasilev/events{/privacy}","received_events_url":"https://api.github.com/users/PlamenVasilev/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":2,"created_at":"2015-05-21T12:15:39Z","updated_at":"2015-05-21T13:56:20Z","closed_at":null,"body":"When I create new ticket, click on \"send alert to user\" and than write the ticket and attach file the attachment is uploaded into the ticket, but it is not sent to the user with the alert.\r\nthe email is without attachment, but in the ticket the file is uploaded successfully"},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/104284674","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2099#issuecomment-104284674","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2099","id":104284674,"user":{"login":"PlamenVasilev","id":4059181,"avatar_url":"https://avatars.githubusercontent.com/u/4059181?v=3","gravatar_id":"","url":"https://api.github.com/users/PlamenVasilev","html_url":"https://github.com/PlamenVasilev","followers_url":"https://api.github.com/users/PlamenVasilev/followers","following_url":"https://api.github.com/users/PlamenVasilev/following{/other_user}","gists_url":"https://api.github.com/users/PlamenVasilev/gists{/gist_id}","starred_url":"https://api.github.com/users/PlamenVasilev/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/PlamenVasilev/subscriptions","organizations_url":"https://api.github.com/users/PlamenVasilev/orgs","repos_url":"https://api.github.com/users/PlamenVasilev/repos","events_url":"https://api.github.com/users/PlamenVasilev/events{/privacy}","received_events_url":"https://api.github.com/users/PlamenVasilev/received_events","type":"User","site_admin":false},"created_at":"2015-05-21T13:56:20Z","updated_at":"2015-05-21T13:56:20Z","body":"NO.\r\nIt is checked and i want to send alert for the new ticket and attach file.\r\nthe alert is sent, but no attachment!"}}