{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2472","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2472/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2472/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2472/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2472","id":103185641,"number":2472,"title":"Ticket Filters - Page doesn't load & Filter Rules broken in 1.10RC2","user":{"login":"bhiscox","id":13976211,"avatar_url":"https://avatars.githubusercontent.com/u/13976211?v=3","gravatar_id":"","url":"https://api.github.com/users/bhiscox","html_url":"https://github.com/bhiscox","followers_url":"https://api.github.com/users/bhiscox/followers","following_url":"https://api.github.com/users/bhiscox/following{/other_user}","gists_url":"https://api.github.com/users/bhiscox/gists{/gist_id}","starred_url":"https://api.github.com/users/bhiscox/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bhiscox/subscriptions","organizations_url":"https://api.github.com/users/bhiscox/orgs","repos_url":"https://api.github.com/users/bhiscox/repos","events_url":"https://api.github.com/users/bhiscox/events{/privacy}","received_events_url":"https://api.github.com/users/bhiscox/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":5,"created_at":"2015-08-26T06:21:09Z","updated_at":"2015-09-02T08:36:52Z","closed_at":null,"body":"Hello,\r\n\r\nLike the design change so far from 1.10RC1 to RC2 but two problems happen.\r\n\r\nFirst the first time I go into ticket filters the orange 'status' line that flashes along the top after any click sort of stops mid way and the rest of the page stays greyed while the browser shows that it is complete and not waiting for more data.\r\n\r\nIf I click refresh the whole page will come up but when I try to click the add filter rules button absolutely nothing happens. The behavior is predictable. Since upgrading to 1.10RC2 it has never worked and when I downgrade back to 1.10RC1 it does instantly and everytime.\r\n\r\nIt is a non production environment (on the OSTicket side) and I can give you access if you would like to check it out. Below is my server information.\r\n\r\nServer Information\r\nosTicket Version\tv1.10-rc.1 (07c1d79)  Upgrade — v1.10-rc.2 is available\r\nWeb Server Software\tApache/2.4.16 (Unix) PHP/5.6.12 mod_perl/2.0.9 Perl/v5.14.2\r\nMySQL Version\t5.6.26\r\nPHP Version\t5.6.12\r\nPHP Extensions\r\ngdlib\t Used for image manipulation and PDF printing\r\nimap\t Used for email fetching\r\nxml\t XML API\r\nxml-dom\t Used for HTML email processing\r\njson\t Improves performance creating and processing JSON\r\nmbstring\t Highly recommended for non western european language content\r\nphar\t Highly recommended for plugins and language packs\r\nintl\t Highly recommended for non western european language content\r\nfileinfo\t Used to detect file types for uploads\r\nPHP Settings\r\ncgi.fix_pathinfo\t \"1\" is recommended if AJAX is not working\r\ndate.timezone\t Asia/Hong_Kong\r\nDatabase Information and Usage\r\nSchema\tosticket (localhost)\r\nSchema Signature\t98ad7d550c26ac44340350912296e673\r\nSpace Used\t2.61 MiB\r\nSpace for Attachments\t0.09 MiB\r\nTimezone\tHKT\r\n\r\n"},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/136976732","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2472#issuecomment-136976732","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2472","id":136976732,"user":{"login":"bhiscox","id":13976211,"avatar_url":"https://avatars.githubusercontent.com/u/13976211?v=3","gravatar_id":"","url":"https://api.github.com/users/bhiscox","html_url":"https://github.com/bhiscox","followers_url":"https://api.github.com/users/bhiscox/followers","following_url":"https://api.github.com/users/bhiscox/following{/other_user}","gists_url":"https://api.github.com/users/bhiscox/gists{/gist_id}","starred_url":"https://api.github.com/users/bhiscox/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/bhiscox/subscriptions","organizations_url":"https://api.github.com/users/bhiscox/orgs","repos_url":"https://api.github.com/users/bhiscox/repos","events_url":"https://api.github.com/users/bhiscox/events{/privacy}","received_events_url":"https://api.github.com/users/bhiscox/received_events","type":"User","site_admin":false},"created_at":"2015-09-02T08:36:51Z","updated_at":"2015-09-02T08:36:51Z","body":"@philbertphotos, that has worked flawlessly for me. Good job."}}