{"action":"created","issue":{"url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/issues/214","labels_url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/issues/214/labels{/name}","comments_url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/issues/214/comments","events_url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/issues/214/events","html_url":"https://github.com/nvaccess/test_nvdaTracImport/issues/214","id":106191580,"number":214,"title":"r2204 - Outlook 2003 causes processor to spike at 100%","user":{"login":"nvdaTrac","id":14253915,"avatar_url":"https://avatars.githubusercontent.com/u/14253915?v=3","gravatar_id":"","url":"https://api.github.com/users/nvdaTrac","html_url":"https://github.com/nvdaTrac","followers_url":"https://api.github.com/users/nvdaTrac/followers","following_url":"https://api.github.com/users/nvdaTrac/following{/other_user}","gists_url":"https://api.github.com/users/nvdaTrac/gists{/gist_id}","starred_url":"https://api.github.com/users/nvdaTrac/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nvdaTrac/subscriptions","organizations_url":"https://api.github.com/users/nvdaTrac/orgs","repos_url":"https://api.github.com/users/nvdaTrac/repos","events_url":"https://api.github.com/users/nvdaTrac/events{/privacy}","received_events_url":"https://api.github.com/users/nvdaTrac/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/labels/bug","name":"bug","color":"fc2929"},{"url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/labels/component:Core","name":"component:Core","color":"ffffff"},{"url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/labels/priority:major","name":"priority:major","color":"ffffff"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":14,"created_at":"2015-09-13T00:09:59Z","updated_at":"2015-09-13T00:10:21Z","closed_at":null,"body":"**Reported by pmorris on 9 Jul 2008 02:00 UTC**\nOS: Windows XP Service Pack 3\r\nNVDA: trunk-r2204\r\n\r\nObserved:\r\nWhen the user opens a mail message in Outlook 2003 the processor peaks at 100% and NVDA has to be killed to recover system functionality.\r\n\r\nThe NVDA log does not appear to display any errors when this occurs.\r\n\r\n\r\nSteps to Repro:\r\n1.  Install  trunk-r2204\r\n2.  After installation, open Microsoft Outlook 2003\r\n3.  Select a mail message.\r\n4.  The mail message opens and NVDA announces the new Window taking focus.\r\n4.  Nothing then appears to happen and NVDA stops functioning.\r\n5.  If the user then opens the Windows Task Manager, the processor is spiked at 100% "},"comment":{"url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/issues/comments/139830435","html_url":"https://github.com/nvaccess/test_nvdaTracImport/issues/214#issuecomment-139830435","issue_url":"https://api.github.com/repos/nvaccess/test_nvdaTracImport/issues/214","id":139830435,"user":{"login":"nvdaTrac","id":14253915,"avatar_url":"https://avatars.githubusercontent.com/u/14253915?v=3","gravatar_id":"","url":"https://api.github.com/users/nvdaTrac","html_url":"https://github.com/nvdaTrac","followers_url":"https://api.github.com/users/nvdaTrac/followers","following_url":"https://api.github.com/users/nvdaTrac/following{/other_user}","gists_url":"https://api.github.com/users/nvdaTrac/gists{/gist_id}","starred_url":"https://api.github.com/users/nvdaTrac/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/nvdaTrac/subscriptions","organizations_url":"https://api.github.com/users/nvdaTrac/orgs","repos_url":"https://api.github.com/users/nvdaTrac/repos","events_url":"https://api.github.com/users/nvdaTrac/events{/privacy}","received_events_url":"https://api.github.com/users/nvdaTrac/received_events","type":"User","site_admin":false},"created_at":"2015-09-13T00:10:21Z","updated_at":"2015-09-13T00:10:21Z","body":"**Comment by mdcurran on 7 Dec 2009 03:02 UTC**\nProblem still exists with 2009.1.\r\nOn the messages that cause this, its not just opening the message that makes NVDA freeze, Even starting NVDA and then moving focus to the already opened message causes NVDA to freeze. \r\nPlain text mesages that cause this freeze use the window class RichEdit20W. So its clear it has nothing to do with virtualBuffers, but because it also happens for HTML messages with a virtualBuffer, its not just specific to RichEdit20W either.\r\nWhen this freeze occures, its still possible to use Outlook, its only NVDA that freezes. This suggests that its not due to part of Outlook freezing because of the Message Window appearing, but instead I think it may be something very broken with the MSAA implementation of one of the message control's ancestor windows.\r\nThough also due to a previous comment about memory leaks, its possible  there is a loop either in our code, or in the MSAA implementation causing our code to keep going around and around.\r\n"}}