{"action":"opened","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2412","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2412/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2412/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2412/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2412","id":100848271,"number":2412,"title":"1.9.11: DB Error when ban mail address","user":{"login":"infectormp","id":9958813,"avatar_url":"https://avatars.githubusercontent.com/u/9958813?v=3","gravatar_id":"","url":"https://api.github.com/users/infectormp","html_url":"https://github.com/infectormp","followers_url":"https://api.github.com/users/infectormp/followers","following_url":"https://api.github.com/users/infectormp/following{/other_user}","gists_url":"https://api.github.com/users/infectormp/gists{/gist_id}","starred_url":"https://api.github.com/users/infectormp/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/infectormp/subscriptions","organizations_url":"https://api.github.com/users/infectormp/orgs","repos_url":"https://api.github.com/users/infectormp/repos","events_url":"https://api.github.com/users/infectormp/events{/privacy}","received_events_url":"https://api.github.com/users/infectormp/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2015-08-13T19:23:34Z","updated_at":"2015-08-13T19:23:34Z","closed_at":null,"body":"DB Error #1062\r\n[INSERT INTO ost_filter_rule SET created=NOW(), filter_id=1, updated=NOW() , what='email', how='equal', val='mail@fortunalipe.ru', isactive=1] Duplicate entry '1-email-equal-mail@fortunalipe.ru' for key 'filter'\r\n\r\n ---- Backtrace ----\r\n #0 (root)/include/mysqli.php(177): osTicket->logDBError('DB Error #1062', '[INSERT INTO os...')\r\n #1 (root)/include/class.filter.php(674): db_query('INSERT INTO ost...')\r\n #2 (root)/include/class.filter.php(647): FilterRule->save(0, Array, Array)\r\n #3 (root)/include/class.filter.php(197): FilterRule->create(Array, Array)\r\n #4 (root)/include/class.banlist.php(21): Filter->addRule('email', 'equal', 'mail@fortunalip...')\r\n #5 (root)/scp/tickets.php(303): Banlist::add('mail@fortunalip...', Object(PersonsName))\r\n #6 {main}"}}