{"action":"created","issue":{"url":"https://api.github.com/repos/owncloud/client/issues/3524","labels_url":"https://api.github.com/repos/owncloud/client/issues/3524/labels{/name}","comments_url":"https://api.github.com/repos/owncloud/client/issues/3524/comments","events_url":"https://api.github.com/repos/owncloud/client/issues/3524/events","html_url":"https://github.com/owncloud/client/issues/3524","id":98325197,"number":3524,"title":"How do I choose to sync a folder reported as too big","user":{"login":"phil-davis","id":1535615,"avatar_url":"https://avatars.githubusercontent.com/u/1535615?v=3","gravatar_id":"","url":"https://api.github.com/users/phil-davis","html_url":"https://github.com/phil-davis","followers_url":"https://api.github.com/users/phil-davis/followers","following_url":"https://api.github.com/users/phil-davis/following{/other_user}","gists_url":"https://api.github.com/users/phil-davis/gists{/gist_id}","starred_url":"https://api.github.com/users/phil-davis/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/phil-davis/subscriptions","organizations_url":"https://api.github.com/users/phil-davis/orgs","repos_url":"https://api.github.com/users/phil-davis/repos","events_url":"https://api.github.com/users/phil-davis/events{/privacy}","received_events_url":"https://api.github.com/users/phil-davis/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/owncloud/client/labels/Design%20&%20UX","name":"Design & UX","color":"cc317c"},{"url":"https://api.github.com/repos/owncloud/client/labels/Server%20Involved","name":"Server Involved","color":"fad8c7"}],"state":"open","locked":false,"assignee":{"login":"ogoffart","id":959326,"avatar_url":"https://avatars.githubusercontent.com/u/959326?v=3","gravatar_id":"","url":"https://api.github.com/users/ogoffart","html_url":"https://github.com/ogoffart","followers_url":"https://api.github.com/users/ogoffart/followers","following_url":"https://api.github.com/users/ogoffart/following{/other_user}","gists_url":"https://api.github.com/users/ogoffart/gists{/gist_id}","starred_url":"https://api.github.com/users/ogoffart/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/ogoffart/subscriptions","organizations_url":"https://api.github.com/users/ogoffart/orgs","repos_url":"https://api.github.com/users/ogoffart/repos","events_url":"https://api.github.com/users/ogoffart/events{/privacy}","received_events_url":"https://api.github.com/users/ogoffart/received_events","type":"User","site_admin":false},"milestone":{"url":"https://api.github.com/repos/owncloud/client/milestones/13","html_url":"https://github.com/owncloud/client/milestones/2.0%20-%20Multi-account","labels_url":"https://api.github.com/repos/owncloud/client/milestones/13/labels","id":518715,"number":13,"title":"2.0 - Multi-account","description":"","creator":{"login":"MTRichards","id":1818977,"avatar_url":"https://avatars.githubusercontent.com/u/1818977?v=3","gravatar_id":"","url":"https://api.github.com/users/MTRichards","html_url":"https://github.com/MTRichards","followers_url":"https://api.github.com/users/MTRichards/followers","following_url":"https://api.github.com/users/MTRichards/following{/other_user}","gists_url":"https://api.github.com/users/MTRichards/gists{/gist_id}","starred_url":"https://api.github.com/users/MTRichards/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/MTRichards/subscriptions","organizations_url":"https://api.github.com/users/MTRichards/orgs","repos_url":"https://api.github.com/users/MTRichards/repos","events_url":"https://api.github.com/users/MTRichards/events{/privacy}","received_events_url":"https://api.github.com/users/MTRichards/received_events","type":"User","site_admin":false},"open_issues":17,"closed_issues":212,"state":"open","created_at":"2013-12-20T19:31:27Z","updated_at":"2015-08-20T07:14:06Z","due_on":"2015-08-20T04:00:00Z","closed_at":null},"comments":43,"created_at":"2015-07-31T06:31:24Z","updated_at":"2015-08-20T08:22:47Z","closed_at":null,"body":"\r\n![owncloud-too-big-folder-01](https://cloud.githubusercontent.com/assets/1535615/9001974/08f4a41c-377e-11e5-9548-b8c2d75363fd.png)\r\n### Expected behaviour\r\nAfter the end-user of the client is notified that \"There are new shared folders that were not synchronized because they are too big\", it should be obvious to an end user what to do next and how to choose to synchronize the new folder/s.\r\n### Actual behaviour\r\nI click the Apply button in the screenshot. Then I cannot find where to go to choose which folders to sync. I am an IT guy, if I can't work out where to find the button to edit which folders are synced then I am sure our users will not be able to find it :)\r\nIn this case I am using multi account and have 2 accounts connected up to the same server - but I suspect this will not be part of the issue here.\r\n\r\n### Steps to reproduce\r\n1. On account A client set \"Ask confirmation before downloading folders larger than\" to some low value (e.g. I did 5MB)\r\n2. On account B on the server share some folder >5MB with account A\r\n3. On account A client the \"too big\" notification is received, good. Click Apply.\r\n4. Now you want that folder to be synced - try to work out how to get account A to sync it - I can't.\r\n\r\n### Server configuration\r\nOperating system:\r\n\r\nWeb server: \r\n\r\nDatabase:\r\n\r\nPHP version:\r\n\r\nownCloud version: 8.0\r\n\r\nStorage backend:\r\n\r\n### Client configuration\r\nClient version: 2.0.0-nightly 20150731 (build 5317)\r\n\r\nOperating system: Windows7\r\n\r\nOS language: English (US)\r\n\r\nInstallation path of client: default Windows path\r\n\r\n### Logs\r\n"},"comment":{"url":"https://api.github.com/repos/owncloud/client/issues/comments/132933322","html_url":"https://github.com/owncloud/client/issues/3524#issuecomment-132933322","issue_url":"https://api.github.com/repos/owncloud/client/issues/3524","id":132933322,"user":{"login":"phil-davis","id":1535615,"avatar_url":"https://avatars.githubusercontent.com/u/1535615?v=3","gravatar_id":"","url":"https://api.github.com/users/phil-davis","html_url":"https://github.com/phil-davis","followers_url":"https://api.github.com/users/phil-davis/followers","following_url":"https://api.github.com/users/phil-davis/following{/other_user}","gists_url":"https://api.github.com/users/phil-davis/gists{/gist_id}","starred_url":"https://api.github.com/users/phil-davis/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/phil-davis/subscriptions","organizations_url":"https://api.github.com/users/phil-davis/orgs","repos_url":"https://api.github.com/users/phil-davis/repos","events_url":"https://api.github.com/users/phil-davis/events{/privacy}","received_events_url":"https://api.github.com/users/phil-davis/received_events","type":"User","site_admin":false},"created_at":"2015-08-20T08:22:47Z","updated_at":"2015-08-20T08:22:47Z","body":"I am very surprised about the times taken to access a federated share between 2 ownClouds that are are hosted with the same provider, and the federated share only contains a very small amount of test files. I wonder how people use federated shares in real life?\r\nMaybe a way to help the client for now is:\r\n\r\na) When the client sends the request for folder list to the server, put up a message:\r\n\"Waiting to receive folder list\"\r\n(if it is reasonably easy to do - only put the message up after 1 second of no response from server)\r\n\r\nb) Increase the timeout to some long time - 120 seconds?\r\n\r\nAt least users will know that something happened when they clicked to open the folder list. Some note can be put in release notes or documentation that mentions \"Waiting to receive folder list\" and explains that there is a possible back-end time delay issue. Users can easily do a web search of \"Waiting to receive folder list\" and will find and explanation - which might reduce the rate of related support threads on the forum..."}}