{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2467","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2467/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2467/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2467/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2467","id":102938125,"number":2467,"title":"Canned responses don't appear to work in 1.9.12","user":{"login":"sstillwell","id":794215,"avatar_url":"https://avatars.githubusercontent.com/u/794215?v=3","gravatar_id":"","url":"https://api.github.com/users/sstillwell","html_url":"https://github.com/sstillwell","followers_url":"https://api.github.com/users/sstillwell/followers","following_url":"https://api.github.com/users/sstillwell/following{/other_user}","gists_url":"https://api.github.com/users/sstillwell/gists{/gist_id}","starred_url":"https://api.github.com/users/sstillwell/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/sstillwell/subscriptions","organizations_url":"https://api.github.com/users/sstillwell/orgs","repos_url":"https://api.github.com/users/sstillwell/repos","events_url":"https://api.github.com/users/sstillwell/events{/privacy}","received_events_url":"https://api.github.com/users/sstillwell/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":3,"created_at":"2015-08-25T02:54:10Z","updated_at":"2015-08-25T06:04:22Z","closed_at":null,"body":"Updated my install to 19292ad (v1.9.12) - now it appears that when I select a canned response when editing a ticket, nothing happens...the canned text does NOT get put into the response edit box.\r\n\r\nphp 5.4.41-1\r\nnginx 1.8.0\r\n\r\nThe update was done via the method listed in README.md:\r\n\r\ncd <src directory>\r\ngit pull\r\nphp setup/cli/manage.php deploy -v <target directory>\r\n\r\nNot sure what's up...this has been working well for quite a while through several updates.  As errors go, it's more of an annoyance than anything else, but obviously would like it to work and will help as I can."},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/134491037","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2467#issuecomment-134491037","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2467","id":134491037,"user":{"login":"Chefkeks","id":2871833,"avatar_url":"https://avatars.githubusercontent.com/u/2871833?v=3","gravatar_id":"","url":"https://api.github.com/users/Chefkeks","html_url":"https://github.com/Chefkeks","followers_url":"https://api.github.com/users/Chefkeks/followers","following_url":"https://api.github.com/users/Chefkeks/following{/other_user}","gists_url":"https://api.github.com/users/Chefkeks/gists{/gist_id}","starred_url":"https://api.github.com/users/Chefkeks/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Chefkeks/subscriptions","organizations_url":"https://api.github.com/users/Chefkeks/orgs","repos_url":"https://api.github.com/users/Chefkeks/repos","events_url":"https://api.github.com/users/Chefkeks/events{/privacy}","received_events_url":"https://api.github.com/users/Chefkeks/received_events","type":"User","site_admin":false},"created_at":"2015-08-25T06:04:22Z","updated_at":"2015-08-25T06:04:22Z","body":"Just as a side note: Nginx is NOT supported officially."}}