{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/1704","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/1704/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/1704/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/1704/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/1704","id":55866865,"number":1704,"title":"New to osticket","user":{"login":"Mijsons","id":10754035,"avatar_url":"https://avatars.githubusercontent.com/u/10754035?v=3","gravatar_id":"","url":"https://api.github.com/users/Mijsons","html_url":"https://github.com/Mijsons","followers_url":"https://api.github.com/users/Mijsons/followers","following_url":"https://api.github.com/users/Mijsons/following{/other_user}","gists_url":"https://api.github.com/users/Mijsons/gists{/gist_id}","starred_url":"https://api.github.com/users/Mijsons/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Mijsons/subscriptions","organizations_url":"https://api.github.com/users/Mijsons/orgs","repos_url":"https://api.github.com/users/Mijsons/repos","events_url":"https://api.github.com/users/Mijsons/events{/privacy}","received_events_url":"https://api.github.com/users/Mijsons/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":2,"created_at":"2015-01-29T07:41:24Z","updated_at":"2015-01-29T10:46:11Z","closed_at":null,"body":"Hi! I am new one kindly help me by providing any helpful link through which I install & configure osticket easily...."},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/72004878","html_url":"https://github.com/osTicket/osTicket-1.8/issues/1704#issuecomment-72004878","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/1704","id":72004878,"user":{"login":"Mijsons","id":10754035,"avatar_url":"https://avatars.githubusercontent.com/u/10754035?v=3","gravatar_id":"","url":"https://api.github.com/users/Mijsons","html_url":"https://github.com/Mijsons","followers_url":"https://api.github.com/users/Mijsons/followers","following_url":"https://api.github.com/users/Mijsons/following{/other_user}","gists_url":"https://api.github.com/users/Mijsons/gists{/gist_id}","starred_url":"https://api.github.com/users/Mijsons/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/Mijsons/subscriptions","organizations_url":"https://api.github.com/users/Mijsons/orgs","repos_url":"https://api.github.com/users/Mijsons/repos","events_url":"https://api.github.com/users/Mijsons/events{/privacy}","received_events_url":"https://api.github.com/users/Mijsons/received_events","type":"User","site_admin":false},"created_at":"2015-01-29T10:46:11Z","updated_at":"2015-01-29T10:46:11Z","body":"Thanx for your reply. I configured the osticket correctly  but now I am facing a little bit problem regarding email. When new ticket will create, email sent to the user but I also want that email will sent to support & admin on the creation of new ticket"}}