{"action":"created","issue":{"url":"https://api.github.com/repos/envato/envato-wordpress-toolkit/issues/50","labels_url":"https://api.github.com/repos/envato/envato-wordpress-toolkit/issues/50/labels{/name}","comments_url":"https://api.github.com/repos/envato/envato-wordpress-toolkit/issues/50/comments","events_url":"https://api.github.com/repos/envato/envato-wordpress-toolkit/issues/50/events","html_url":"https://github.com/envato/envato-wordpress-toolkit/issues/50","id":55733883,"number":50,"title":"Our theme updates are not available for buyers","user":{"login":"vivacomedia","id":452731,"avatar_url":"https://avatars.githubusercontent.com/u/452731?v=3","gravatar_id":"","url":"https://api.github.com/users/vivacomedia","html_url":"https://github.com/vivacomedia","followers_url":"https://api.github.com/users/vivacomedia/followers","following_url":"https://api.github.com/users/vivacomedia/following{/other_user}","gists_url":"https://api.github.com/users/vivacomedia/gists{/gist_id}","starred_url":"https://api.github.com/users/vivacomedia/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/vivacomedia/subscriptions","organizations_url":"https://api.github.com/users/vivacomedia/orgs","repos_url":"https://api.github.com/users/vivacomedia/repos","events_url":"https://api.github.com/users/vivacomedia/events{/privacy}","received_events_url":"https://api.github.com/users/vivacomedia/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":5,"created_at":"2015-01-28T09:41:49Z","updated_at":"2015-01-28T12:37:02Z","closed_at":null,"body":"Hello everyone, we have a strange issue with our item http://themeforest.net/item/startuply-multipurpose-startup-theme/9055667 and Envato Toolkit v1.7.1 - when setup with API keys it is no longer showing the latest Wordpress versions available and the clients can't update their themes from v1.0.4 to v1.4 one.. What has gone wrong is this something from our side or plugin's?\r\n\r\nWe have got an official Envato response to this that i cite below:\r\n> Thanks for raising this. This problem sometimes occurs when the separate theme zip file (as \r\n> opposed to the main zip file) has the wrong version. However, I checked it for Startuply and it \r\n> appears to be version 1.4, so it's not that problem.\r\n> We'll need to get the developer who maintains the Envato Toolkit plugin to look into the issue. The\r\n> easiest way to do this is to create a new issue over on the GitHub repo\r\n\r\nP.S. for example a buyer with nickname ****** doesn't have any update options for our theme (see screenshot attached) and we've got reports of the same issues from other buyers too..\r\n![startuply_no_updates](https://cloud.githubusercontent.com/assets/452731/5935324/5a18af3c-a6e2-11e4-9733-b197485f3378.jpg)\r\n\r\nThanks a lot in advance!"},"comment":{"url":"https://api.github.com/repos/envato/envato-wordpress-toolkit/issues/comments/71828359","html_url":"https://github.com/envato/envato-wordpress-toolkit/issues/50#issuecomment-71828359","issue_url":"https://api.github.com/repos/envato/envato-wordpress-toolkit/issues/50","id":71828359,"user":{"login":"valendesigns","id":62798,"avatar_url":"https://avatars.githubusercontent.com/u/62798?v=3","gravatar_id":"","url":"https://api.github.com/users/valendesigns","html_url":"https://github.com/valendesigns","followers_url":"https://api.github.com/users/valendesigns/followers","following_url":"https://api.github.com/users/valendesigns/following{/other_user}","gists_url":"https://api.github.com/users/valendesigns/gists{/gist_id}","starred_url":"https://api.github.com/users/valendesigns/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/valendesigns/subscriptions","organizations_url":"https://api.github.com/users/valendesigns/orgs","repos_url":"https://api.github.com/users/valendesigns/repos","events_url":"https://api.github.com/users/valendesigns/events{/privacy}","received_events_url":"https://api.github.com/users/valendesigns/received_events","type":"User","site_admin":false},"created_at":"2015-01-28T12:37:02Z","updated_at":"2015-01-28T12:37:02Z","body":"Thanks Stephen!"}}