{"action":"created","issue":{"url":"https://api.github.com/repos/Parallels/vagrant-parallels/issues/175","labels_url":"https://api.github.com/repos/Parallels/vagrant-parallels/issues/175/labels{/name}","comments_url":"https://api.github.com/repos/Parallels/vagrant-parallels/issues/175/comments","events_url":"https://api.github.com/repos/Parallels/vagrant-parallels/issues/175/events","html_url":"https://github.com/Parallels/vagrant-parallels/issues/175","id":58241345,"number":175,"title":"Install of Parallels Guest Tools fails","user":{"login":"SunSparc","id":1380473,"avatar_url":"https://avatars.githubusercontent.com/u/1380473?v=3","gravatar_id":"","url":"https://api.github.com/users/SunSparc","html_url":"https://github.com/SunSparc","followers_url":"https://api.github.com/users/SunSparc/followers","following_url":"https://api.github.com/users/SunSparc/following{/other_user}","gists_url":"https://api.github.com/users/SunSparc/gists{/gist_id}","starred_url":"https://api.github.com/users/SunSparc/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/SunSparc/subscriptions","organizations_url":"https://api.github.com/users/SunSparc/orgs","repos_url":"https://api.github.com/users/SunSparc/repos","events_url":"https://api.github.com/users/SunSparc/events{/privacy}","received_events_url":"https://api.github.com/users/SunSparc/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":11,"created_at":"2015-02-19T17:35:36Z","updated_at":"2015-03-03T23:08:22Z","closed_at":"2015-03-03T20:23:33Z","body":"Trying to \"up\" a new boxcutter Ubuntu 14.04 box on my Mac. It gets the box started and then starts provisioning and seems to fail with when it reaches the Parallels Tools install. Not sure if this is a boxcutter problem or a Parallels problem or perhaps even user error. :)\r\n\r\nHere is the listing from my launch of the vagrant:\r\n\r\n    $ vagrant up\r\n    Bringing machine 'default' up with 'parallels' provider...\r\n    ==> default: Importing base box 'boxcutter/ubuntu1404'...\r\n    ==> default: Checking if box 'boxcutter/ubuntu1404' is up to date...\r\n    ==> default: Setting the name of the VM: [name_obfuscated]\r\n    ==> default: Preparing network interfaces based on configuration...\r\n        default: Adapter 0: shared\r\n    ==> default: Clearing any previously set network interfaces...\r\n    ==> default: Forwarding ports...\r\n    ==> default: Running 'pre-boot' VM customizations...\r\n    ==> default: Booting VM...\r\n    ==> default: Waiting for machine to boot. This may take a few minutes...\r\n        default: SSH address: 10.211.55.16:22\r\n        default: SSH username: vagrant\r\n        default: SSH auth method: private key\r\n        default:\r\n        default: Vagrant insecure key detected. Vagrant will automatically replace\r\n        default: this with a newly generated keypair for better security.\r\n        default:\r\n        default: Inserting generated public key within guest...\r\n        default: Removing insecure key from the guest if its present...\r\n        default: Key inserted! Disconnecting and reconnecting using new SSH key...\r\n    ==> default: Machine booted and ready!\r\n    ==> default: Checking for Parallels Tools installed on the VM...\r\n    ==> default: Parallels Tools installed on this VM are outdated! In most cases\r\n    ==> default: this is fine but in rare cases it can cause things such as shared\r\n    ==> default: folders to not work properly. If you see shared folder errors,\r\n    ==> default: please update Parallels Tools within the virtual machine and\r\n    ==> default: reload your VM.\r\n    ==> default: Installing the proper version of Parallels Tools. This may take a few minutes...\r\n    The following SSH command responded with a non-zero exit status.\r\n    Vagrant assumes that this means the command failed!\r\n\r\n    ptiagent-cmd --info\r\n\r\n    Stdout from the command:\r\n\r\n    Stderr from the command:\r\n\r\n    stdin: is not a tty\r\n\r\nFrom the file `/var/log/parallels-tools-install.log` in the newly launched vagrant:\r\n\r\n\tStart installation or upgrade of Guest Tools\r\n\tnew version of parallels tools\r\n\tInstalled Guest Tools were not found\r\n\tPerform installation into the /usr/lib/parallels-tools directory\r\n\tcat: /usr/lib/parallels-tools/kmods/../version: No such file or directory\r\n\tStart installation of prl_eth kernel module\r\n\tawk: cannot open /lib/modules/3.13.0-32-generic/build/include/generated/uapi/linux/version.h (No such file or directory)\r\n\t/bin/sh: 1: [: -ge: unexpected operator\r\n\tmake: Entering directory `/usr/lib/parallels-tools/kmods'\r\n\tcd prl_eth/pvmnet && make\r\n\tawk: cannot open /lib/modules/3.13.0-32-generic/build/include/generated/uapi/linux/version.h (No such file or directory)\r\n\t/bin/sh: 1: [: -ge: unexpected operator\r\n\t/bin/sh: 1: [: -ge: unexpected operator\r\n\tmake[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'\r\n\tMakefile:47: *** Unsupported kernel version  in /lib/modules/3.13.0-32-generic/build.  Stop.\r\n\tmake[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'\r\n\tmake: *** [installme] Error 2\r\n\tmake: Leaving directory `/usr/lib/parallels-tools/kmods'\r\n\tError: could not build kernel modules\r\n\tError: failed to install kernel modules\r\n\r\nI have halted and destroyed multiple times. This happens each time. I have also tried 'boxcutter/ubuntu1410' with the same results."},"comment":{"url":"https://api.github.com/repos/Parallels/vagrant-parallels/issues/comments/77059491","html_url":"https://github.com/Parallels/vagrant-parallels/issues/175#issuecomment-77059491","issue_url":"https://api.github.com/repos/Parallels/vagrant-parallels/issues/175","id":77059491,"user":{"login":"SunSparc","id":1380473,"avatar_url":"https://avatars.githubusercontent.com/u/1380473?v=3","gravatar_id":"","url":"https://api.github.com/users/SunSparc","html_url":"https://github.com/SunSparc","followers_url":"https://api.github.com/users/SunSparc/followers","following_url":"https://api.github.com/users/SunSparc/following{/other_user}","gists_url":"https://api.github.com/users/SunSparc/gists{/gist_id}","starred_url":"https://api.github.com/users/SunSparc/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/SunSparc/subscriptions","organizations_url":"https://api.github.com/users/SunSparc/orgs","repos_url":"https://api.github.com/users/SunSparc/repos","events_url":"https://api.github.com/users/SunSparc/events{/privacy}","received_events_url":"https://api.github.com/users/SunSparc/received_events","type":"User","site_admin":false},"created_at":"2015-03-03T23:08:22Z","updated_at":"2015-03-03T23:08:22Z","body":"@legal90 Thank you for looking into this for us."}}