{"action":"created","issue":{"url":"https://api.github.com/repos/droboports/crashplan/issues/14","labels_url":"https://api.github.com/repos/droboports/crashplan/issues/14/labels{/name}","comments_url":"https://api.github.com/repos/droboports/crashplan/issues/14/comments","events_url":"https://api.github.com/repos/droboports/crashplan/issues/14/events","html_url":"https://github.com/droboports/crashplan/issues/14","id":109595751,"number":14,"title":"Crashplan not installing","user":{"login":"dfnyc","id":14265515,"avatar_url":"https://avatars.githubusercontent.com/u/14265515?v=3","gravatar_id":"","url":"https://api.github.com/users/dfnyc","html_url":"https://github.com/dfnyc","followers_url":"https://api.github.com/users/dfnyc/followers","following_url":"https://api.github.com/users/dfnyc/following{/other_user}","gists_url":"https://api.github.com/users/dfnyc/gists{/gist_id}","starred_url":"https://api.github.com/users/dfnyc/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dfnyc/subscriptions","organizations_url":"https://api.github.com/users/dfnyc/orgs","repos_url":"https://api.github.com/users/dfnyc/repos","events_url":"https://api.github.com/users/dfnyc/events{/privacy}","received_events_url":"https://api.github.com/users/dfnyc/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":1,"created_at":"2015-10-03T01:19:56Z","updated_at":"2015-10-04T03:55:28Z","closed_at":"2015-10-04T03:55:28Z","body":"Hi Ricardo - I posted on drobospace but am moving the discussion over here at your request. I currently have 3.3.0 firmware installed and was able to install other apps (locale & java8) using the usual method (place the .tgz in the DroboApps folder and reboot) without issue. For some reason however, when I put crashplan.tgz in DroboApps and reboot, it doesn't actually install. i.e. after reboot, if I go to the DroboApps folder the crashplan.tgz is still sitting there and there is no crashplan/ folder. I've rebooted multiple times with no luck.\r\n\r\nI've tried unpacking the .tgz on my desktop with tar xvzf crashplan.tgz and it unzips sucessfully, so I don't think it's a corrupted download (plus, I've re-downloaded several times).\r\n\r\nShould I try manually installing by unpacking and running the install script instead of rebooting? Or is there anything else I can provide for debugging?"},"comment":{"url":"https://api.github.com/repos/droboports/crashplan/issues/comments/145315662","html_url":"https://github.com/droboports/crashplan/issues/14#issuecomment-145315662","issue_url":"https://api.github.com/repos/droboports/crashplan/issues/14","id":145315662,"user":{"login":"dfnyc","id":14265515,"avatar_url":"https://avatars.githubusercontent.com/u/14265515?v=3","gravatar_id":"","url":"https://api.github.com/users/dfnyc","html_url":"https://github.com/dfnyc","followers_url":"https://api.github.com/users/dfnyc/followers","following_url":"https://api.github.com/users/dfnyc/following{/other_user}","gists_url":"https://api.github.com/users/dfnyc/gists{/gist_id}","starred_url":"https://api.github.com/users/dfnyc/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/dfnyc/subscriptions","organizations_url":"https://api.github.com/users/dfnyc/orgs","repos_url":"https://api.github.com/users/dfnyc/repos","events_url":"https://api.github.com/users/dfnyc/events{/privacy}","received_events_url":"https://api.github.com/users/dfnyc/received_events","type":"User","site_admin":false},"created_at":"2015-10-04T03:55:28Z","updated_at":"2015-10-04T03:55:28Z","body":"So, after some investigation, it looks like the issue is not with crashplan itself but locale. For some reason, locale starts up disabled every time the Drobo is rebooted (I reinstalled locale after installing Firmware 3.3.0; this was not the behavior before). This is why rebooting failed to install crashplan, because the locale dependency was not enabled. In the end, I got it working by enabling locale from the Dashboard (by clicking \"Start\"), then ssh'd to the Drobo and used sudo to run the install script. That allowed me to get crashplan installed.\r\n\r\nStill, after rebooting, crashplan is \"stopped\". I have to manually re-enable locale after each reboot, then \"start\" crashplan, at which point it works.\r\n\r\nAgain, this appears to not be a problem with crashplan but something that is going on with locale so I'm closing this issue...\r\n"}}