{"action":"created","issue":{"url":"https://api.github.com/repos/OTRS/otrs/issues/436","labels_url":"https://api.github.com/repos/OTRS/otrs/issues/436/labels{/name}","comments_url":"https://api.github.com/repos/OTRS/otrs/issues/436/comments","events_url":"https://api.github.com/repos/OTRS/otrs/issues/436/events","html_url":"https://github.com/OTRS/otrs/pull/436","id":56126773,"number":436,"title":"Create rhel7-otrs-systemd.spec","user":{"login":"hisa0211","id":10345049,"avatar_url":"https://avatars.githubusercontent.com/u/10345049?v=3","gravatar_id":"","url":"https://api.github.com/users/hisa0211","html_url":"https://github.com/hisa0211","followers_url":"https://api.github.com/users/hisa0211/followers","following_url":"https://api.github.com/users/hisa0211/following{/other_user}","gists_url":"https://api.github.com/users/hisa0211/gists{/gist_id}","starred_url":"https://api.github.com/users/hisa0211/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/hisa0211/subscriptions","organizations_url":"https://api.github.com/users/hisa0211/orgs","repos_url":"https://api.github.com/users/hisa0211/repos","events_url":"https://api.github.com/users/hisa0211/events{/privacy}","received_events_url":"https://api.github.com/users/hisa0211/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":{"login":"mgruner","id":211281,"avatar_url":"https://avatars.githubusercontent.com/u/211281?v=3","gravatar_id":"","url":"https://api.github.com/users/mgruner","html_url":"https://github.com/mgruner","followers_url":"https://api.github.com/users/mgruner/followers","following_url":"https://api.github.com/users/mgruner/following{/other_user}","gists_url":"https://api.github.com/users/mgruner/gists{/gist_id}","starred_url":"https://api.github.com/users/mgruner/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mgruner/subscriptions","organizations_url":"https://api.github.com/users/mgruner/orgs","repos_url":"https://api.github.com/users/mgruner/repos","events_url":"https://api.github.com/users/mgruner/events{/privacy}","received_events_url":"https://api.github.com/users/mgruner/received_events","type":"User","site_admin":false},"milestone":null,"comments":5,"created_at":"2015-01-31T14:34:06Z","updated_at":"2015-07-15T09:54:50Z","closed_at":"2015-07-15T09:54:49Z","pull_request":{"url":"https://api.github.com/repos/OTRS/otrs/pulls/436","html_url":"https://github.com/OTRS/otrs/pull/436","diff_url":"https://github.com/OTRS/otrs/pull/436.diff","patch_url":"https://github.com/OTRS/otrs/pull/436.patch"},"body":"Created as RPM spec file for using systemd.\r\n\r\nThis file depands on some other systemd script files (Also I created).\r\nWhen reviewing this, please evaluate them (list below) at the same time.\r\n- scripts/redhat-systemd-otrs.dist\r\n- scripts/redhat-systemd-otrs.mariadb\r\n- scripts/redhat-systemd-otrs.oracle\r\n- scripts/redhat-systemd-otrs.postgresql"},"comment":{"url":"https://api.github.com/repos/OTRS/otrs/issues/comments/121560290","html_url":"https://github.com/OTRS/otrs/pull/436#issuecomment-121560290","issue_url":"https://api.github.com/repos/OTRS/otrs/issues/436","id":121560290,"user":{"login":"mgruner","id":211281,"avatar_url":"https://avatars.githubusercontent.com/u/211281?v=3","gravatar_id":"","url":"https://api.github.com/users/mgruner","html_url":"https://github.com/mgruner","followers_url":"https://api.github.com/users/mgruner/followers","following_url":"https://api.github.com/users/mgruner/following{/other_user}","gists_url":"https://api.github.com/users/mgruner/gists{/gist_id}","starred_url":"https://api.github.com/users/mgruner/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mgruner/subscriptions","organizations_url":"https://api.github.com/users/mgruner/orgs","repos_url":"https://api.github.com/users/mgruner/repos","events_url":"https://api.github.com/users/mgruner/events{/privacy}","received_events_url":"https://api.github.com/users/mgruner/received_events","type":"User","site_admin":false},"created_at":"2015-07-15T09:54:49Z","updated_at":"2015-07-15T09:54:49Z","body":"Hello @hisa0211, and thank you very much for your submission, again. We decided to actually drop the OTRS service from the RPM files. It has never been a real part of the upgrading instructions, for example.\r\nWith OTRS 5, there is now only one cron job managing the otrs Daemon. You might want to manage this daemon with a systemd unit and not via cron job any more. I tend to not want to do that in general, though, as the upgrading procedure would be different in this case compared to all other systems.\r\nPlease feel free to continue the discussion if you have other items to consider.\r\nThank you very much and best regards, mg"}}