{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2809","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2809/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2809/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2809/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2809","id":123223533,"number":2809,"title":"user can't received email","user":{"login":"herdi89","id":16377998,"avatar_url":"https://avatars.githubusercontent.com/u/16377998?v=3","gravatar_id":"","url":"https://api.github.com/users/herdi89","html_url":"https://github.com/herdi89","followers_url":"https://api.github.com/users/herdi89/followers","following_url":"https://api.github.com/users/herdi89/following{/other_user}","gists_url":"https://api.github.com/users/herdi89/gists{/gist_id}","starred_url":"https://api.github.com/users/herdi89/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/herdi89/subscriptions","organizations_url":"https://api.github.com/users/herdi89/orgs","repos_url":"https://api.github.com/users/herdi89/repos","events_url":"https://api.github.com/users/herdi89/events{/privacy}","received_events_url":"https://api.github.com/users/herdi89/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/labels/email","name":"email","color":"fef2c0"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":9,"created_at":"2015-12-21T07:21:29Z","updated_at":"2015-12-22T08:00:40Z","closed_at":null,"body":"hi... i'm using office365 as my email.\r\nbut when i try to diagnostic the email, i got the notification that the email was sent successfully.\r\nBut when i checked in my email, i didn't receive that email?\r\n\r\nhere is my setting below. can you help me? thank you.\r\nimage\r\n![image](https://cloud.githubusercontent.com/assets/16377998/11925460/1da567e4-a7ee-11e5-9abd-e5492cb435df.png)\r\n"},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/166548293","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2809#issuecomment-166548293","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2809","id":166548293,"user":{"login":"mfelber","id":5539456,"avatar_url":"https://avatars.githubusercontent.com/u/5539456?v=3","gravatar_id":"","url":"https://api.github.com/users/mfelber","html_url":"https://github.com/mfelber","followers_url":"https://api.github.com/users/mfelber/followers","following_url":"https://api.github.com/users/mfelber/following{/other_user}","gists_url":"https://api.github.com/users/mfelber/gists{/gist_id}","starred_url":"https://api.github.com/users/mfelber/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/mfelber/subscriptions","organizations_url":"https://api.github.com/users/mfelber/orgs","repos_url":"https://api.github.com/users/mfelber/repos","events_url":"https://api.github.com/users/mfelber/events{/privacy}","received_events_url":"https://api.github.com/users/mfelber/received_events","type":"User","site_admin":false},"created_at":"2015-12-22T08:00:40Z","updated_at":"2015-12-22T08:00:40Z","body":"1.9.12 is the actual stable release. In older versions are more bugs. \r\n\r\nYou can see the fixed bugs in the release notes: https://github.com/osTicket/osTicket-1.8/releases \r\n\r\nIt is better for both sides to use the latest stable release. You have less bugs in your environment and it is easier to support you.."}}