{"action":"created","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2327","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2327/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2327/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2327/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2327","id":97945804,"number":2327,"title":"Installation PHP Error","user":{"login":"sockzahh","id":6194382,"avatar_url":"https://avatars.githubusercontent.com/u/6194382?v=3","gravatar_id":"","url":"https://api.github.com/users/sockzahh","html_url":"https://github.com/sockzahh","followers_url":"https://api.github.com/users/sockzahh/followers","following_url":"https://api.github.com/users/sockzahh/following{/other_user}","gists_url":"https://api.github.com/users/sockzahh/gists{/gist_id}","starred_url":"https://api.github.com/users/sockzahh/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/sockzahh/subscriptions","organizations_url":"https://api.github.com/users/sockzahh/orgs","repos_url":"https://api.github.com/users/sockzahh/repos","events_url":"https://api.github.com/users/sockzahh/events{/privacy}","received_events_url":"https://api.github.com/users/sockzahh/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/labels/cause-unknown","name":"cause-unknown","color":"fad8c7"}],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":7,"created_at":"2015-07-29T14:15:02Z","updated_at":"2015-08-20T21:58:45Z","closed_at":null,"body":"Hi There,\r\n\r\nReceiving the following error just after submitting mysql db information:\r\n\r\n> Fatal error: Uncaught exception 'Exception' with message 'Duplicate entry '21' for key 'PRIMARY'' in D:\\home\\site\\wwwroot\\include\\class.orm.php:224 Stack trace: #0 D:\\home\\site\\wwwroot\\include\\class.dynamic_forms.php(644): VerySimpleModel->save() #1 D:\\home\\site\\wwwroot\\include\\class.dynamic_forms.php(195): DynamicFormField->save() #2 [internal function]: DynamicForm::create(Array, Array) #3 D:\\home\\site\\wwwroot\\include\\class.i18n.php(76): call_user_func_array('DynamicForm::cr...', Array) #4 D:\\home\\site\\wwwroot\\setup\\inc\\class.installer.php(158): Internationalization->loadDefaultData() #5 D:\\home\\site\\wwwroot\\setup\\install.php(52): Installer->install(Array) #6 {main} thrown in D:\\home\\site\\wwwroot\\include\\class.orm.php on line 224\r\n\r\nRunning from latest git pull\r\n\r\nThe database is written but it doesn't look like the config file is being written.\r\n\r\nBeing installed on Azure Web App with MySQL DB running PHP 5.4\r\n\r\nAny pointers would be great, thanks."},"comment":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/comments/133189938","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2327#issuecomment-133189938","issue_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2327","id":133189938,"user":{"login":"alaingmail","id":11021702,"avatar_url":"https://avatars.githubusercontent.com/u/11021702?v=3","gravatar_id":"","url":"https://api.github.com/users/alaingmail","html_url":"https://github.com/alaingmail","followers_url":"https://api.github.com/users/alaingmail/followers","following_url":"https://api.github.com/users/alaingmail/following{/other_user}","gists_url":"https://api.github.com/users/alaingmail/gists{/gist_id}","starred_url":"https://api.github.com/users/alaingmail/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/alaingmail/subscriptions","organizations_url":"https://api.github.com/users/alaingmail/orgs","repos_url":"https://api.github.com/users/alaingmail/repos","events_url":"https://api.github.com/users/alaingmail/events{/privacy}","received_events_url":"https://api.github.com/users/alaingmail/received_events","type":"User","site_admin":false},"created_at":"2015-08-20T21:58:44Z","updated_at":"2015-08-20T21:58:44Z","body":"I believe I was installing with default values and did not explicitly doing anything related to choosing a language pack.\r\n\r\nFor the record I was able to get v1.10-rc.2 successfully installed, although I need more testing before I can be 100% sure all is OK with it. I also tried installing v1.9.12, the other latest release, but encountered the same error."}}