{"action":"opened","issue":{"url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2640","labels_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2640/labels{/name}","comments_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2640/comments","events_url":"https://api.github.com/repos/osTicket/osTicket-1.8/issues/2640/events","html_url":"https://github.com/osTicket/osTicket-1.8/issues/2640","id":110735646,"number":2640,"title":"OST 1.10 - Task as a ticket","user":{"login":"PPCM","id":1247223,"avatar_url":"https://avatars.githubusercontent.com/u/1247223?v=3","gravatar_id":"","url":"https://api.github.com/users/PPCM","html_url":"https://github.com/PPCM","followers_url":"https://api.github.com/users/PPCM/followers","following_url":"https://api.github.com/users/PPCM/following{/other_user}","gists_url":"https://api.github.com/users/PPCM/gists{/gist_id}","starred_url":"https://api.github.com/users/PPCM/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/PPCM/subscriptions","organizations_url":"https://api.github.com/users/PPCM/orgs","repos_url":"https://api.github.com/users/PPCM/repos","events_url":"https://api.github.com/users/PPCM/events{/privacy}","received_events_url":"https://api.github.com/users/PPCM/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2015-10-09T21:04:01Z","updated_at":"2015-10-09T21:04:01Z","closed_at":null,"body":"Task object is a great idea in OST 1.10 RC2\r\nBut an agent must go throw \"tickets\" and \"tasks\" pages to see what he has to do.\r\nIt will be really useful if a task can be considered has a ticket flagged as a task\r\n\r\nIn that way, an agent needs only to focus on one page \"tickets\" and answers to requests (tickets and tasks)\r\nThe \"tasks\" page can still exists, but it will be a filter that shows only tickets flagged as tasks\r\n\r\nWhat do you think?\r\n"}}