{"action":"opened","issue":{"url":"https://api.github.com/repos/woodenshark/Lightpack/issues/48","labels_url":"https://api.github.com/repos/woodenshark/Lightpack/issues/48/labels{/name}","comments_url":"https://api.github.com/repos/woodenshark/Lightpack/issues/48/comments","events_url":"https://api.github.com/repos/woodenshark/Lightpack/issues/48/events","html_url":"https://github.com/woodenshark/Lightpack/issues/48","id":63224558,"number":48,"title":"Prismatik 5.11.3 crashes when opening the configurator","user":{"login":"kcash00","id":11572606,"avatar_url":"https://avatars.githubusercontent.com/u/11572606?v=3","gravatar_id":"","url":"https://api.github.com/users/kcash00","html_url":"https://github.com/kcash00","followers_url":"https://api.github.com/users/kcash00/followers","following_url":"https://api.github.com/users/kcash00/following{/other_user}","gists_url":"https://api.github.com/users/kcash00/gists{/gist_id}","starred_url":"https://api.github.com/users/kcash00/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/kcash00/subscriptions","organizations_url":"https://api.github.com/users/kcash00/orgs","repos_url":"https://api.github.com/users/kcash00/repos","events_url":"https://api.github.com/users/kcash00/events{/privacy}","received_events_url":"https://api.github.com/users/kcash00/received_events","type":"User","site_admin":false},"labels":[],"state":"open","locked":false,"assignee":null,"milestone":null,"comments":0,"created_at":"2015-03-20T13:09:20Z","updated_at":"2015-03-20T13:09:20Z","closed_at":null,"body":"I am running two lightpacks and just changed computers. I went to a Dell optiplex 7010 with windows 7 x64. I installed the newest version of prismatik , plugged in and went to set it up. It recognizes both packs but every time I run the configurator it crashes with the error \"prismatik has stopped working\" . I have tried rebooting, confirming the computer is completely up to date, uninstalling - re installing the software and did a lot of research but cannot find a solution. \r\n\r\nanyone experience this before? "}}