{"action":"created","issue":{"url":"https://api.github.com/repos/getsentry/sentry-pivotal/issues/11","labels_url":"https://api.github.com/repos/getsentry/sentry-pivotal/issues/11/labels{/name}","comments_url":"https://api.github.com/repos/getsentry/sentry-pivotal/issues/11/comments","events_url":"https://api.github.com/repos/getsentry/sentry-pivotal/issues/11/events","html_url":"https://github.com/getsentry/sentry-pivotal/issues/11","id":93253861,"number":11,"title":"Unable to load sentry-pivotal on sentry 7.6.0","user":{"login":"RaviTezu","id":3827937,"avatar_url":"https://avatars.githubusercontent.com/u/3827937?v=3","gravatar_id":"","url":"https://api.github.com/users/RaviTezu","html_url":"https://github.com/RaviTezu","followers_url":"https://api.github.com/users/RaviTezu/followers","following_url":"https://api.github.com/users/RaviTezu/following{/other_user}","gists_url":"https://api.github.com/users/RaviTezu/gists{/gist_id}","starred_url":"https://api.github.com/users/RaviTezu/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/RaviTezu/subscriptions","organizations_url":"https://api.github.com/users/RaviTezu/orgs","repos_url":"https://api.github.com/users/RaviTezu/repos","events_url":"https://api.github.com/users/RaviTezu/events{/privacy}","received_events_url":"https://api.github.com/users/RaviTezu/received_events","type":"User","site_admin":false},"labels":[],"state":"closed","locked":false,"assignee":null,"milestone":null,"comments":4,"created_at":"2015-07-06T11:16:57Z","updated_at":"2015-07-07T04:10:52Z","closed_at":"2015-07-07T04:10:52Z","body":"Here's the trace from sentry.log: \r\n\r\nFailed to load app 'sentry_pivotal':\r\nTraceback (most recent call last):\r\n  File \"/usr/local/lib/python2.7/dist-packages/sentry/utils/runner.py\", line 239, in install_plugins\r\n    plugin = ep.load()\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 2354, in load\r\n    self.require(*args, **kwargs)\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 2371, in require\r\n    items = working_set.resolve(reqs, env, installer)\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 844, in resolve\r\n    raise VersionConflict(dist, req).with_context(dependent_req)\r\nContextualVersionConflict: (python-dateutil 2.4.2 (/usr/local/lib/python2.7/dist-packages), Requirement.parse('python-dateutil<2'), set(['pyvotal']))\r\n\r\nWhen I tried to install the python-dateutil 1.5 and sentry was not starting and giving out this error: \r\nTraceback (most recent call last):\r\n  File \"/usr/local/bin/sentry\", line 5, in <module>\r\n    from pkg_resources import load_entry_point\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 3084, in <module>\r\n    @_call_aside\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 3070, in _call_aside\r\n    f(*args, **kwargs)\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 3097, in _initialize_master_working_set\r\n    working_set = WorkingSet._build_master()\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 653, in _build_master\r\n    return cls._build_from_requirements(__requires__)\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 666, in _build_from_requirements\r\n    dists = ws.resolve(reqs, Environment())\r\n  File \"/usr/local/lib/python2.7/dist-packages/pkg_resources/__init__.py\", line 839, in resolve\r\n    raise DistributionNotFound(req, requirers)\r\npkg_resources.DistributionNotFound: The 'python-dateutil<3.0.0,>=2.0.0' distribution was not found and is required by sentry\r\n\r\nIts a kind of dead lock. Can you please resolve this? "},"comment":{"url":"https://api.github.com/repos/getsentry/sentry-pivotal/issues/comments/119068143","html_url":"https://github.com/getsentry/sentry-pivotal/issues/11#issuecomment-119068143","issue_url":"https://api.github.com/repos/getsentry/sentry-pivotal/issues/11","id":119068143,"user":{"login":"RaviTezu","id":3827937,"avatar_url":"https://avatars.githubusercontent.com/u/3827937?v=3","gravatar_id":"","url":"https://api.github.com/users/RaviTezu","html_url":"https://github.com/RaviTezu","followers_url":"https://api.github.com/users/RaviTezu/followers","following_url":"https://api.github.com/users/RaviTezu/following{/other_user}","gists_url":"https://api.github.com/users/RaviTezu/gists{/gist_id}","starred_url":"https://api.github.com/users/RaviTezu/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/RaviTezu/subscriptions","organizations_url":"https://api.github.com/users/RaviTezu/orgs","repos_url":"https://api.github.com/users/RaviTezu/repos","events_url":"https://api.github.com/users/RaviTezu/events{/privacy}","received_events_url":"https://api.github.com/users/RaviTezu/received_events","type":"User","site_admin":false},"created_at":"2015-07-07T04:10:52Z","updated_at":"2015-07-07T04:10:52Z","body":"@dcramer Thanks for looking into this issue. I have got it working :)\r\n"}}