{"action":"created","issue":{"url":"https://api.github.com/repos/codeforamerica/clean/issues/483","labels_url":"https://api.github.com/repos/codeforamerica/clean/issues/483/labels{/name}","comments_url":"https://api.github.com/repos/codeforamerica/clean/issues/483/comments","events_url":"https://api.github.com/repos/codeforamerica/clean/issues/483/events","html_url":"https://github.com/codeforamerica/clean/issues/483","id":68270976,"number":483,"title":"Test minimal info apps throughout CA (~20 apps)","user":{"login":"lippytak","id":2533112,"avatar_url":"https://avatars.githubusercontent.com/u/2533112?v=3","gravatar_id":"","url":"https://api.github.com/users/lippytak","html_url":"https://github.com/lippytak","followers_url":"https://api.github.com/users/lippytak/followers","following_url":"https://api.github.com/users/lippytak/following{/other_user}","gists_url":"https://api.github.com/users/lippytak/gists{/gist_id}","starred_url":"https://api.github.com/users/lippytak/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lippytak/subscriptions","organizations_url":"https://api.github.com/users/lippytak/orgs","repos_url":"https://api.github.com/users/lippytak/repos","events_url":"https://api.github.com/users/lippytak/events{/privacy}","received_events_url":"https://api.github.com/users/lippytak/received_events","type":"User","site_admin":false},"labels":[{"url":"https://api.github.com/repos/codeforamerica/clean/labels/current%20sprint","name":"current sprint","color":"ededed"}],"state":"open","locked":false,"assignee":{"login":"lippytak","id":2533112,"avatar_url":"https://avatars.githubusercontent.com/u/2533112?v=3","gravatar_id":"","url":"https://api.github.com/users/lippytak","html_url":"https://github.com/lippytak","followers_url":"https://api.github.com/users/lippytak/followers","following_url":"https://api.github.com/users/lippytak/following{/other_user}","gists_url":"https://api.github.com/users/lippytak/gists{/gist_id}","starred_url":"https://api.github.com/users/lippytak/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lippytak/subscriptions","organizations_url":"https://api.github.com/users/lippytak/orgs","repos_url":"https://api.github.com/users/lippytak/repos","events_url":"https://api.github.com/users/lippytak/events{/privacy}","received_events_url":"https://api.github.com/users/lippytak/received_events","type":"User","site_admin":false},"milestone":null,"comments":12,"created_at":"2015-04-14T06:02:34Z","updated_at":"2015-04-16T17:40:38Z","closed_at":null,"body":"**Basic idea** is to concierge some minimal info applications throughout CA (0 county dependency) to see how the approach generalizes outside SF:\r\n1. Ads\r\n2. > Collect minimal viable application data (via Typeform or Clean or something else)\r\n3. > Submit application for client via SAWS\r\n4. > 10/30 day client FU\r\n\r\n**Goal:**\r\n- Assess the 'engagement' part of the funnel - aka get rough estimate of approval rate via the minimal viable application approach outside of SF\r\n- Get qualitative understanding of bottlenecks via client FU + interview\r\n- See if this approach is feasible at scale\r\n\r\n**To do**\r\n- [ ] Setup/run ads (probably just pick best performing ad group from the testing in #479 )\r\n- [ ] Build the Typeform/survey\r\n  - [ ] Should at least include minimal viable app info, FU consent, contact info, and the legalese\r\n  - [x] Confirm minimal viable app info for all 3 SAWS systems (logging in [this google doc](https://docs.google.com/a/codeforamerica.org/spreadsheets/d/1CNC3dC6iouxbf7l3YaM57EQWCCQAoSWz_-_r0w4lw_M/edit#gid=0))\r\n  - [x] Consider minimal screening (SSI?) depending on results from #479 \r\n  - [x] Consider what to do about verification docs, if anything (decision: nothing)\r\n  - [x] Consider if/how to do confirmation page/email/text (just a page, no email/text)\r\n  - [ ] QA it\r\n- [ ] Test application concierging\r\n  - [x] Can all SAWS submit docs? Submit docs later?\r\n  - [x] Get CBO account for C4\r\n  - [x] Get CBO account for MBCW\r\n  - [ ] Get CBO account for LEADER (not a blocker)\r\n  - [ ] Fill out the typeform all the way through ourselves and see if we have enough info for all 3 SAWS\r\n- [ ] Check feasibility of scaling this via automation on each SAWS system (cc @daguar )\r\n  - [ ] C4\r\n  - [ ] MBCW\r\n  - [ ] LEADER\r\n- [ ] Setup FU/data tracking (remember the goal!)\r\n  - [ ] Make template spreadsheet for final outcome data\r\n  - [ ] Setup custom fields in ZenDesk to capture all the data we need\r\n  - [ ] Template follow up via email/mms/voice. Email survey template + Textit.in FLOW that we would start.\r\n  - [x] Automate ticket / FU creation\r\n  - [x] Consider ZenDesk/SMS integration for folks who want a text FU (No need to automate given small volume)\r\n  - [ ] Qualitative phone interviews with who? How to track? Payment?\r\n  - [ ] Figure out how we're going to reliably get case data? Depends on a lot of things..."},"comment":{"url":"https://api.github.com/repos/codeforamerica/clean/issues/comments/93794166","html_url":"https://github.com/codeforamerica/clean/issues/483#issuecomment-93794166","issue_url":"https://api.github.com/repos/codeforamerica/clean/issues/483","id":93794166,"user":{"login":"lippytak","id":2533112,"avatar_url":"https://avatars.githubusercontent.com/u/2533112?v=3","gravatar_id":"","url":"https://api.github.com/users/lippytak","html_url":"https://github.com/lippytak","followers_url":"https://api.github.com/users/lippytak/followers","following_url":"https://api.github.com/users/lippytak/following{/other_user}","gists_url":"https://api.github.com/users/lippytak/gists{/gist_id}","starred_url":"https://api.github.com/users/lippytak/starred{/owner}{/repo}","subscriptions_url":"https://api.github.com/users/lippytak/subscriptions","organizations_url":"https://api.github.com/users/lippytak/orgs","repos_url":"https://api.github.com/users/lippytak/repos","events_url":"https://api.github.com/users/lippytak/events{/privacy}","received_events_url":"https://api.github.com/users/lippytak/received_events","type":"User","site_admin":false},"created_at":"2015-04-16T17:40:38Z","updated_at":"2015-04-16T17:40:38Z","body":"Zendesk views setup\r\n![screen shot 2015-04-16 at 10 40 13 am](https://cloud.githubusercontent.com/assets/2533112/7187395/00a7a3b0-e425-11e4-8860-253700339147.png)\r\n"}}